Shows
People and Performance PodcastNavigating the Shift: How Organizations Are Building Skills-Based WorkforcesSkills-based organizations are no longer just theoretical concepts discussed in business journals – they're becoming the new operational reality for companies worldwide. As Charlotte Evans, Director of Global Customer Advocacy for Coursera for Business, reveals in this eye-opening conversation with Chris Bjorling, even the most recognizable global brands are only now beginning their implementation journeys."A lot of organizations look at me and go 'we are not there,'" Charlotte shares, describing how companies are typically at steps two or three of the five-step maturity model. This widespread challenge has created what she calls "group therapy" among L&D...
2025-09-1616 min
People and Performance PodcastLeveraging Social Support for Workplace PerformanceWhat if the most powerful driver of workplace performance isn't complicated systems or cutting-edge technology, but something as fundamental as social support? Dr. Amanda Hagman, Chief Scientific Officer at Atana, reveals this insight in a conversation with Chris Bjorling about human behavior, organizational learning, and strategic development.Drawing from her extensive research, Amanda challenges listeners to reconsider how social dynamics shape workplace behavior. Through the relatable example of kitchen sink habits at home versus at work, she illustrates how environmental cues and social expectations profoundly influence our actions—regardless of generation. While acknowledging surface-level differences between age gr...
2025-09-1110 min
People and Performance PodcastSurfacing Problems: The Gift of FailureWhat happens when you treat problems as gifts rather than obstacles? According to Mike Taylor, cybersecurity professional at Nationwide and instructor at Franklin University's instructional design program, this mindset shift creates the foundation for powerful organizational learning.During this enlightening conversation with host Chris Bjorling, Mike challenges conventional L&D wisdom by emphasizing the critical importance of audience understanding before content creation. "If you have one size fits all, it really means one size fits none," he explains, advocating for learning experiences that are simple, relevant to specific roles, and emotionally resonant with learners.Mike...
2025-09-0411 min
People and Performance PodcastDitching the L&D SoapboxCutting through the noise of today's workplace requires more than just great content - it demands a true understanding of learners and their needs. In this engaging conversation Chris Bjorling had with Bianca Baumann, VP of Learning Solutions and Innovation at Ardent Learning, we explore how marketing techniques can revolutionize learning and development efforts.Bianca shares her powerful guiding principle: "learner before content." This simple yet profound approach encourages L&D professionals to deeply understand their audience before developing materials, ensuring relevance and impact. As a newly published author (her book with co-author Mike Taylor launches next...
2025-09-0209 min
The Haylo Effect PodcastTransforming Performance ManagementTransforming Performance Management with Chris BjorlingIn this episode, our host interviews Chris Bjorling, President of Fidello, and winner of the Golden Stevie Award. The conversation focuses on the evolution and importance of performance management, highlighting its role in career development and organisational success. Chris offers insights on how performance management should be more supportive than punitive, discussing cultural and generational shifts and the emerging role of AI. He shares practical strategies, such as the 'four questions, four times a year' method to improve management conversations. Challenges are also covered, notably the need for...
2025-07-1034 min
Life Fulfilled Podcast — Because Work Shouldn’t Drain Your LifeEp 238 Serve. Lead. Leave a Legacy That Outlives YouThis week’s episode features an inspiring and vulnerable conversation with Chris Bjorling—business leader, Scout volunteer, church community member, and, above all, a legacy-builder in every part of his life.Whether you missed our full conversation or want to soak up the key insights, here are three powerful discussion points and one big takeaway that will inspire you to serve, lead, and leave your own lasting legacy.🔑 3 Key Discussion Points1️⃣ Legacy Across Life’s Arenas Chris shared how legacy isn't confined to career mil...
2025-06-0935 min
People and Performance PodcastBasketball and HRIn the latest edition of this sports and business focused season, Chris and Bill are joined by Corey Samuels, Corey Samuels, a professional basketball player on the Bristol Flyers Men's Basketball team with a keen interest in business, HR, and inspiring others to perform at a high level. Corey’s experiences on and off the court provide a great lens into teamwork, adaptability, and the drive to achieve excellence. His thoughts on maintaining focus and balance will resonate with anyone striving for their goals.----------Talking About Ways To Improve Com...
2025-05-1614 min
People and Performance PodcastRealizing Your PotentialIn this episode, Chris and Bill chat with Steve Mellor, a high-performance Coach at GrowthReady and Host of The GrowthReady Podcast. Steve is a former top 50 globally-ranked swimmer and swim coach to olympic champions, All-Americans, and SEC medalists. Steve founded his company to serve executives, business owners, athletes and emerging leaders looking to attain optimal performance within their respective careers. In 2022, Steve became a published author with his debut book SHOCK THE WORLD; A Competitor’s Guide to Realizing Your Potential where he provides readers with the shocks to their system they need to go and...
2025-04-1013 min
People and Performance PodcastThe Science of Sport and BusinessIn this episode, Chris and Bill talk with Emma Ross, a trailblazing leader in sports science, a staunch advocate for women's empowerment in sport, and Co-Founder and Chief Scientific Officer at The Well HQ. Emma was formerly the Head of Physiology at the English Institute of Sport, where her mandate included nurturing Team GB talent across the hugely successful Rio and Tokyo Olympics. Emma brings a wealth of knowledge on how science and data can empower teams to perform at their peak, whether that’s on the sports field or in the boardroom. Emma’s work focuses on we...
2025-03-2016 min
People and Performance PodcastSeason 14 Preview: Sports and BusinessWelcome to a very special preview episode of the People and Performance Podcast! Bill and Chris are thrilled to share a sneak peek into our upcoming Season 14. We’ve got an incredible lineup that’s going to take us in a slightly different, but super exciting, direction this season.Usually, we bring you insights into the strategic competencies, behaviors, and results needed to boost workforce performance—from attraction and recruitment to onboarding, measurement, and succession planning. But for Season 14, we’re switching gears to explore the world of elite sports and how the lessons learned at the hi...
2025-02-2609 min
HRchat Podcast2024 in Review with Bill Banham and Chris BjorlingIn this episode, Bill Banham and Chris Bjorling reflect on the world of work in 2024.Join us for an engaging discussion on the shifting paradigms within the HR industry and beyond. We'll explore the significance of recent professional gatherings, like the Disrupt HR event in Buffalo and the ATD conference in New Orleans, and what they reveal about the future of work. From the role of civility in workplace dynamics to the transformative potential of AI and tech in HR processes, this conversation with Chris Biorling is packed with valuable insights. Plus, we dive into the complexities...
2024-12-3121 min
People and Performance PodcastThe Formula for Employee Learning and High PerformanceIn this episode of the People and Performance show, Dani Saadu, Head of People and Culture at Wavemaker, joins Bill and Chris to share some key strategies behind transformative workplace learning. Dani is co-author of The CAPEX Formula for Learning and Performance: Mega-Trends Driving the New World of Work, Learning, Skills, and HR.With over 15 years of experience as a people and culture, talent management, and organisational development professional, Dani is an expert in developing practical and sustainable programs that align with business goals and deliver measurable returns on investment. Prior to joining Wa...
2024-12-1911 min
People and Performance PodcastPerformance and Defining Strategic CapabilitiesIn this episode of the People and Performance show, we consider systems thinking, ways to define strategic capabilities, and we review UNLEASH 2024 in Paris. Chris and Bill are joined this time by Mary Glowacka, Global Head of Learning & Leadership Development at Rolls Royce, the aerospace and defense company.With 15+ years of strategic practitioner experience and an unusual journey from operations into HR, Mary is also a member of Josh Bersin’s Senior Faculty, a regular speaker at HR industry events such as UNLEASH, and winner of the 2020 WinTrade Global Women in Leadership Award in recognition of...
2024-12-0520 min
People and Performance PodcastCulture Pioneers and Immersive MentoringToday’s leaders must navigate uncertainty and act with clarity. What worked yesterday may not work tomorrow, and future success requires innovation, decisive action, and the ability to influence change. Bill is joined by Judith Germain, a multi-award-winning leadership catalyst and speaker at next week's Disrupt London event in partnership with HR Zone's Culture Pioneers Leadership Forum. The Forum is a gathering for HR leaders and professionals who are passionate about transforming workplace culture. Featuring Disrupt London, this event offers a unique opportunity to learn from industry trailblazers, celebrate the achievements of forward-thinking organisations, and con...
2024-11-0713 min
People and Performance PodcastThe Big Challenges Facing LeadersWelcome to a brand new season of the People and Performance Podcast! In this episode, we consider some of the greatest challenges facing leaders today when it comes to attracting and keeping high-performing talent.Joining Chris and Bill on the show is Dr. Patrick Simon, Senior Partner at McKinsey and Company, the global management consulting firm.Patrick advises clients in Europe, the U.S., and Asia on a broad array of topics ranging from organizational design to strategy and operations. His focus is on large transformations and helping organizations achieve sustained growth by aligning their...
2024-10-3117 min
People and Performance PodcastHow AI is Changing the HR Tech StackIn this episode, Bill Banham and Chris Bjorling are joined by Tim Whitley, Director of HR Technology at Oklahoma State University. Tim is passionate about harnessing technology's transformative potential; seeing HR not as a functional necessity but as a strategic powerhouse. Listen as we explore the crossroads of technology and HR and consider the impact of the AI revolution on the tools we use at work.Questions for Tim include:What impact do you see the AI revolution having on HR and, specifically, the HR tech profession?When advising newcomers to...
2024-08-2212 min
People and Performance PodcastATD 2024 and New Seasons of the PodcastIn this episode, we preview seasons 12 to 14 of the People and Performance Podcast plus we talk about the ATD Conference in New Orleans. Listen and Chris and Bill discuss:The new seasons of the podcast and some of the new amazing guests listeners will hear fromOne of the new seasons is focused on high performance in elite sports and the connections with output in a commercial setting. Listen to get the lowdownBill and Chris discuss their experienes at the DisruptHR Buffalo relaunch in April. The ATD Co...
2024-05-2011 min
HRchat PodcastStevie Awards, ATD and DisruptHR Buffalo with Chris BjorlingThe American Business Awards® (ABAs), also known as the Stevie Awards, have been a premier business awards program in the US for over 20 years. They recognize excellence across various categories and industries, including public and private organizations, for-profit and non-profit, and businesses of all sizes.Fidello President and HR Gazette Associate Editor, Chris Bjorling is a 2024 Stevie winner! In this episode of the HRchat show, Bill Banham and Chris discuss the award plus they reflect on DisruptHR Buffalo, look ahead to the ATD Conference and Expo in New Orleans later this month and preview the n...
2024-05-0118 min
HRchat PodcastDisruptHR Buffalo and ATD with Chris BjorlingIn this episode of the HRchat Podcast, new DisruptHR Buffalo co-organizers Bill Banham and Chris Bjorling preview the relaunch event happening on April 11 plus they discuss their hopes for the ATD Conference and Expo in New Orleans in May. Learn more and get tickets: DisruptHR Buffalo, April 11ATD Conference, May 19-22Support the showFeature Your Brand on the HRchat PodcastThe HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is...
2024-04-0517 min
People and Performance PodcastInternational Women's Day SpecialHappy International Women's Day! Today is dedicated to celebrating accomplishments of women, and marks a call to action for accelerating gender parity. Around the world, groups unite to celebrate women's achievements or advocate for gender equality.As a nod to this special day, Chris Bjorling and Bill Banham thought it would be great to share answers from ten awesome women who've been guests on the show. The responses offered tackle this question: "In one minute or less, can you share one piece of advice or some direction you were given by a mentor, leader or colleague that...
2024-03-0814 min
People and Performance PodcastEmployee AppreciationToday is Employee Appreciation Day! The holiday started to appear in workplace calendars around 1995 and has since grown into a well-loved tradition. Its creation is credited to Dr. Bob Nelson in collaboration with his company, Workman Publishing. Now, almost 30 years later, more and more companies are celebrating this semi-official holiday in one fashion or another all around the world! To celebrate employee appreciation day 2024, hosts Chris Bjorling and Bill Banham couldn't think of a better guest to be on the People and Performance Podcast than the awesome Rob Catalano, Chief Engagement Officer at WorkTango, a platform that...
2024-03-0116 min
HRchat Podcast2024 World of Work with Chris BjorlingIn the first episode of 2024, Bill Banham talks with Chris Bjorling about what to expect from the labor market in 2024. Listen too as they talk about ways AI will continue to augment the HR function plus they preview some key industry events in the year ahead!Topics include:The Labor Department's Job Openings and LaborTurnover Survey, or JOLTS report, recently showed that there were 1.34 vacancies for every unemployed person in October, the lowest since August 2021 and down from 1.47 in September. Fewer workers are resigning, which over time could help ease wage inflation. I...
2024-01-0121 min
HRchat PodcastThe World of Work in 2023 with Chris BjorlingIn episode 666 of the HRchat podcast, Bill Banham and Chris Bjorling reflect on the world of work in 2023. Questions for Chris include:Reflecting on 2023: What were some key developments and trends in the labor market that had a significant impact on human performance, and how did Fidello respond to these changes?Leadership in a Changing Landscape: As we look back at 2023, what qualities and skills emerged as crucial for effective leadership, and how can leaders proactively develop these attributes in the coming year?Navigating Challenges: In a year marked by unprecedented challenges, what were...
2023-12-2730 min
People and Performance PodcastInspiring Constructive ChangeChris and Bill are joined this time by Craig Weber, author of the best-selling book, "Conversational Capacity: The Secret To Building Successful Teams That Perform When The Pressure Is On" (McGraw-Hill, 2013) and the sequel, "Influence in Action: How to Build Your Conversational Capacity, Do Meaningful Work, and Make a Powerful Difference" (McGraw-Hill, 2019).Craig says he's "on a mission to help people build more healthy, engaged, and adaptive organizations" and he shares practical skills for putting good ideas to work: from running better meetings and making smarter decisions to facilitating more productive change and crafting more effective strategy.
2023-11-3013 min
People and Performance PodcastSeason Ten Intro Featuring Jacob Morgan, Sue Haywood, Craig Weber and MoreIn the first episode of season 10, Chris Bjorling and Bill Banham look ahead to the latest season and offer up sound bites from a bunch of awesome new guests including:Jacob Morgan, Keynote & TED Speaker, Futurist, and Host of the Great Leadership Podcast - Jacob is a multi-best-selling author. His latest book is called Leading with Vulnerability: Unlock Your Greatest Superpower to Transform Yourself, Your Team, and Your Organization. Dr. Sue Haywood, President and Owner at Human Resource Blueprints Ltd and Associate Professor, Organizational Behaviour at Queen's University - Sue’s career includes service wit...
2023-11-1611 min
Successfully UnsuccessfulFaith, Purpose & Redefining Success with Chris BjorlingJoin me as I sit down with my friend and business partner, Chris Bjorling - a serial entrepreneur with a rich story to tell. Chris opens up about his journey, sharing how his perspective of success evolved from a materialistic view to valuing the time he invests in others and his purpose in God's plan. We have a heart-to-heart about our roles in God's creation and how our earthly actions can contribute to His heavenly kingdom. Chris and I dive deep into the importance of self-regulation, discussing the discipline it takes to stay grounded. We shed light o...
2023-11-0139 min
People and Performance PodcastHow AI Can Fill Employee Performance GapsIn this episode of the People and Performance Podcast, we consider ways to connect employee performance to company output. Listen too, as we chat about ways AI can fill performance gaps.Chris and Bill are joined by Kim Tabac, a consultant helping businesses big and small across North America to leverage their number one asset: their people.Kim has over 20 years of experience designing and executing People & Culture strategies for leading organizations across various industries.Questions for Kim include:Connecting employee performance to company performance: How did you manage these...
2023-08-3013 min
People and Performance PodcastCreating Positive Change at WorkOur guest this time is Gregg Brown, a global speaker and advisor. Gregg engages leaders all over the world to build the courage to dive into the never-ending waves of change. These audiences range from Fortune 500 companies such as Johnson & Johnson, and TD Bank through to international humanitarian organizations including the UN, Habitat for Humanity and the CDC.Questions for Gregg include:You recently wrote a blog post on how to create positive change in your work, life, and community. Tell us more. In a recent LI post, you write "In business, problems are i...
2023-08-2316 min
People and Performance PodcastLabor Market TrendsThe US labor market is undergoing subtle yet impactful shifts, presenting HR and Talent Acquisition professionals with challenges and opportunities. In this episode of the People and Performance Podcast, we look at economic policy, the US labor market and macroeconomics Chris Bjorling and Bill Banham are joined by Andrew Flowers, Labor Economist at Appcast. former economist at Indeed, and data journalist at FiveThirtyEight. Questions for Andrew include:* How has inflation in 2023 impacted the job market and recruiting?* What's the outlook for the tech sector in the next 12 months? * What h...
2023-08-1623 min
People and Performance PodcastKeeping L&D Moving ForwardIn this episode of the People and Performance Podcast, we consider the evolving L&D space and ways to help employees add more to the bottom line.Chris and Bill are joined this time by Rita Sookrit, Canada Learning Lead at Hemsley Fraser.Rita is a globally-experienced L&D leader. Skilled in aligning business goals with L&D strategy, she helps companies implement innovative solutions using technology, tools, and frameworks. She also combines business acumen with portfolio skills to build trust, align stakeholders, tackle challenges, and inspire creativity for workplace learning.Questions...
2023-08-0912 min
People and Performance PodcastSeason Nine Intro Featuring Dave Ulrich, Josh Bersin, Jon Ingham and MoreFollowing a short break, Chris Bjorling and Bill Banham are back for more seasons of the People and Performance Podcast! Season nine will focus on all things L&D-related and we're lucky to have some awesome new guests joining us on the show. In the new season, you can expect to hear from such experts as Rita Sookrit, Director at Hemsley Fraser, Kim Tabac, Founder, Kim Tabac HR, Toby Kheng, L&D enthisiast, Andrew Flowers, Labor Economist with Appcast, Gregg Brown, author and international keynote speaker, Andrei Hedstrom, CEO at SweetRushand Graham Glass, CEO at...
2023-08-0211 min
HR in ReviewCreating Unique Talent Management Solutions with Christopher BjorlingIn this episode of the HR in Review show, we hear from Christopher Bjorling, President at Fidello Inc, Associate Editor with me at HR Gazette, and co-host of the popular People and Performance Podcast.Guest: Christopher BjorlingFor over 30 years Chris has led Fidello in creating unique talent management solutions. Through the products and services he and his team have created over the years, his organization has helped clients design, develop, and implement strategic, integrated talent management processes and systems.Among these processes and systems are training and development, selection and recruitment, succession...
2023-07-0528 min
People and Performance PodcastAdding More Data to Your DEI StrategyIn this episode, we consider ways to elevate employee performance through well-crafted DEI policies. In the pursuit of building inclusive organizations, leaders and HR professionals are increasingly recognizing the importance of measuring diversity and leveraging those findings to shape company culture and improve the performance of the org. How do these attempts to measure diversity impact an employee's perception of the company? In this episode, we explore the impact that measuring diversity and applying those findings can have on an employee's perception of their employer's brand. By embracing transparency and adopting data-driven approaches...
2023-05-3119 min
People and Performance PodcastConnections Between Customer Experience and Employee EngagementIn this episode, Chris Bjorling and Bill Banham are joined by Lila Nazef, Vice President of Sales and Marketing (North America) at Neocase, a Saas platform for automating HR service delivery. Listen as Lila shares some lessons businesses can take from good customer experience to improve their employee experience.Questions for Lila include:What are some tech trends that you are seeing in the HR industry and how could they shake things up? What is Neocase doing to prepare and support organizations through these changes?Why is employee experience so important to em...
2023-05-2412 min
People and Performance PodcastHow Virtual Reality Can Impact BusinessVirtual Reality (VR) technology has the potential to add huge value to the org. In this episode, we delve into ways VR can improve the employee experience and boost performance levels. Listen as we talk about how VR can be used for immersive and interactive employee training, creating lifelike simulations that facilitate faster learning, increased retention, and skill development.Joining Bill Banham and Chris Bjorling on the podcast to highlight some of the exciting possibilities of VR is Matt Burns. Matt is the Host & Executive Producer of Thinking Inside the Box Podcast, Value...
2023-05-1720 min
People and Performance PodcastDEI and Improving Performance in the Automotive SectorIn this episode of the People and Performance Podcast, we consider the role of senior HR leaders in the automotive industry and consider some ways the HR function will evolve over the next 5-10 years plus how DEI efforts can continue to take center stage.Chris Bjorling and Bill Banham are joined this time by Ebonee Davis Ifeobu, Vice President, Diversity, Equity and Inclusion at Bridgestone Americas. Among other accolades, Ebonee was listed as one of Engagedly’s list of the Top 100 HR influencers for 2021.Questions for Ebonee Include: You are...
2023-05-0317 min
People and Performance PodcastGenerative AI in the WorkplaceIt's day two of the UNLEASH America Conference in fabulous Las Vegas and in this episode of the People and Performance Podcast, we chat with a leader of one of the awesome companies exhibiting in Sin City!Our guest this time is Shay David is Co-Founder, Chairman and CEO at Retrain.ai, a talent intelligence platform designed to help enterprises hire, retain, and develop their workforce, intelligently. Listen as we discuss UNLEASH plus talk about how we can ensure generative AI in the workplace is used in ethical ways.Questions for Shay...
2023-04-2716 min
People and Performance PodcastWellbeing at WorkIn this episode of the People and Performance podcast, we focus on wellbeing in the workplace and ways to recognize and tackle stress. Our guest today is Professor Sir Cary Cooper, CBE, the 50th Anniversary Prof of Organizational Psychology & Health at Manchester Business School at the University of Manchester. Cary is the author and editor of hundreds of books and is one of Britain's most quoted business experts. He is a founding President of the British Academy of Management, a Companion of the Chartered Management Institute and one of only a few UK Fel...
2023-03-0823 min
People and Performance PodcastHow to Hire and Retain a Shrinking WorkforceIn a labor market unlike any other in our working lifetime, employers have scrambled to find enough qualified workers for their jobs. Is this a temporary issue, or is a larger problem looming?To help Chris and Bill answer these questions, they are joined on the People and Performance Podcast by Ben Eubanks, HR analyst, author, fellow podcaster, and Chief Research Officer at Lighthouse Research & Advisory.As a human capital management industry analyst, Ben helps companies and vendors with strategy, content, and more.He has been a speaker for over a decade at...
2023-03-0220 min
People and Performance PodcastCreating a Connected, Inclusive and Performance-Oriented CultureOur guest this time is Lauren Waters, Talent Experience Manager, Americas at Xero, accounting software that provides tools for small businesses, accountants, and bookkeepers. Lauren understands the process of trying to land a job in the tech industry and has first-hand experience of what sticks and what doesn’t.Questions For Lauren Include:How has the growth of the gig economy and more need for accounting software for start-ups over the past few years impacted Xero?In September 2022 you moderated a panel at the Agility Reimagined Summit, held at Xero. The session was called Bui...
2023-02-2318 min
People and Performance PodcastHow Can HR and Leaders be More Strategic?Our guest in this edition of the People and Performance pod is Andrew Bartlow, Founder and Managing Partner at Series B Consulting. Andrew is also co-author of Scaling for Success: People Priorities for High Growth Organizations which helps businesses to articulate their people strategy and accelerate their growth while navigating rapid change.Andrew has 25 years of Human Resources and Talent Management experience at organizations across a wide spectrum of sizes, maturity stages, and industries. Andrew also founded the People Leader Accelerator, which is the preeminent development program for startup HR leaders.Questions For Andrew...
2023-02-1517 min
People and Performance PodcastImproving Employee Performance in Financial ServicesOur guest in this People and Performance episode is Tara Favors, Executive Vice President and Chief Human Resources Officer at Mutual of America Financial Group.Tara is responsible for HR strategy, including talent acquisition, development, retention, DEI, organizational learning, compensation programs, employee benefits, and the development of a hybrid employee work policy.She works closely with the Executive Committee as they implement their transformational business initiatives and update their long-term strategic plan.Questions For Tara Include:How have HR departments evolved since you joined the financial services industry?What are...
2023-02-0825 min
People and Performance PodcastIn Search of HumanityOur guest in episode 3 of season 7 is Dr. Jarik Conrad, Executive Director at The Workforce Institute and former Vice President, Human Insights at UKG (Ultimate Kronos Group).Jarik is a sought-after speaker on many of the most important business leadership topics of today, such as employee health and wellness, new management models, emotional intelligence, and workplace diversity, equity, inclusion & belonging. In 2021, Jarik was recognized as one of the world’s top “people practitioners” in the annual HRD Global 100. He is the author of the bestselling books, “The Fragile Mind: How it Has Produced and Unwittingly Perpetra...
2023-01-1912 min
People and Performance PodcastCreating a Happy and Productive Workplace in 2023In this episode we ask: what are the necessary measures that will aid employees in prospering when the emphasis is now firmly on the value of work flexibility?The pandemic completely upended the way we approach and think about work. Staples Canada recently partnered with Angus Reid Group to unveil the Future of Work Trend Report: a summary of critical insights from Canadian employees and employers on the current and future landscape of work, equipping organizations as they navigate the new workplace. Our guest this time is Michelle Micuda. As President of Staples Professional, Michelle...
2023-01-1116 min
People and Performance PodcastSeason Seven Intro with HRchat ShowIn the first episode of the HRchat podcast of 2023 we offer a special crossover edition with the People and Performance Podcast! It's a new year which means fresh opportunities to engage employees and inspire higher performance. Joining Bill in this episode is Chris Bjorling, President at Fidello, co-host of the People and Performance Podcast, and Associate Editor at the HR Gazette.Questions Include:We are releasing this episode at the tail end of the holiday period, a time we all give thanks. In your work and personal lives, what are...
2023-01-0421 min
HRchat PodcastWorld of Work in 2023 with Chris Bjorling, Fidello IncWelcome to the first episode of the HRchat podcast of 2023! It's a new year which means fresh opportunities to engage employees and inspire higher performance. Joining Bill on this episode is Chris Bjorling. Chris is President at Fidello, co-host of the People and Performance Podcast, and Associate Editor at the HR Gazette.Questions for Chris:We are releasing this episode at the tail end of the holiday period, a time we all give thanks. In your work and personal lives, what are you most grateful for?Do you have a holiday-related joke you can s...
2023-01-0320 min
People and Performance PodcastHolidays Special Episode: Advice to Guide Your CareerIn this People and Performance holidays special episode, we offer up a montage of awesome answers from past guests to this question: "Can you share one piece of advice or some direction you were given by a mentor, leader or colleague that inspired you to perform at a higher level in your career?"Since we started the pod a couple of years ago, we've asked all of our guests this question. As it's the season of giving, we thought it would be a great time to collate a bunch of the most impressive answers - bundled and...
2022-12-2215 min
People and Performance PodcastImproving Performance Through Transformational ChangeIn this episode of the People and Performance Podcast, we focus on leading transformational change.Bill Banham is joined by Ian Ziskin, President of EXec EXcel Group LLC and Co-Founder at Consortium for Change. Ian has 40 years of experience as a business and human resources leader, board advisor and member, coach, consultant, entrepreneur, teacher, speaker, and author. His client base and corporate work span the aerospace and defense, automotive, chemical, consumer products, education, electronic components, energy, entertainment, financial services, health care, technology, information technology, manufacturing, pharmaceuticals, professional services, retail, and telecommunications industries, among others. ...
2022-12-1419 min
People and Performance PodcastThe Impact of Emotional Intelligence on PerformanceIn this episode of the People and Performance Podcast, Chris Bjorling and Bill Banham look at some ways that emotional intelligence strategies can impact relationships and performance levels. Our guest today is Jeff Summers, Managing Director at Genos North America. Together with Genos International, Genos North America supports Genos Partners to make a real difference in organizations and in the lives of employees through emotional intelligence solutions that are game-changing for business.Questions For Jeff Include:How can leaders with high levels of emotional intelligence better connect with their employees?Can emotional i...
2022-12-0714 min
People and Performance PodcastTwitter and Why Company Culture Still MattersThis episode features Kevin Oakes, CEO and co-founder of the Institute for Corporate Productivity (i4cp), an authority on next practices in human capital. He is also the author of Culture Renovation™. Questions For Kevin Include:Does company culture still matter? In a time of hybrid/remote work, how much can companies still hope to maintain a sense of company purpose? What has the upheaval at Twitter done to it's company culture? What are some of the signs that an organization is in need of a culture renovation? You have said "Research shows that a toxi...
2022-11-3020 min
People and Performance PodcastLeading Through Uncertain TimesEconomic uncertainty is rife and HR leaders are trying to plan ahead for a potentially difficult 2023. In this episode, Bill Banham and Chris Bjorling ask: how can CHROs and leaders keep their people performing at a high level during uncertain times?The guest this time is Whitney Johnson, CEO of human capital consultancy Disruption Advisors. Whitney and her team are experts at helping people grow their people - to grow their organization.Whitney is the award-winning author of Disrupt Yourself, a keynote speaker, and a frequent lecturer for Harvard Business School’s Corporate Learning.
2022-11-1615 min
People and Performance PodcastEvent Preview: HR Management Institute Canada ConferenceIn the first episode of season six, we focus on The HR Management Institute Canada Conference happing November 6-8 in Vancouver, BC. The theme for this year's edition is Imagine, Invent and Ignite: Future-Ready Work Strategies to Ensure Ongoing Organizational Success. Chris Bjorling, People and Performance Podcast co-host and CEO at Fidello Inc. will be a speaker at the conference so, in this episode, Bill Banham asks Chris what attendees can expect. Listen too, as Chris shares what listeners can learn from tuning in to season six plus he talks about ways the focus on...
2022-11-0416 min
People and Performance PodcastHow to Build Success into Every Organizational DesignIn this episode, Chris Bjorling and Bill Banham talk with Karen Mangia, VP of Customer and Market Insights at Salesforce about how to build success into every organizational design. Karen is a TEDx speaker and best-selling author. Her latest book, Success From Anywhere, details the shifting landscape of working from home and what that means for the success of your business.Big-name experts have endorsed Success From Anywhere, including Arianna Huffington, Founder of the Huffington Post.Questions for Karen include:How did the pandemic cause us to rethink the foundations o...
2022-10-1317 min
People and Performance PodcastHow to Inspire EmployeesIn this episode, we consider how leaders can inspire employees and what to do to avoid a toxic workplace. Our guest this time is Kathy Caprino, an internationally-recognized career and leadership coach, writer, speaker and educator dedicated to the advancement of women in business. As part of your “Today’s True Leadership” series, you published an article called 'How Embracing Vulnerability Expands Your Leadership Impact and Career Growth' In the post you write: "I also have seen in my research with thousands of professionals and managers that vulnerability in leadership encompasses this: "Allowing ourselves to be open en...
2022-10-0522 min
People and Performance PodcastCultivating Company CultureIn this episode of the People and Performance Podcast, Chris Bjorling and Bill Banham focus on the reasons why leading with meaning and purpose can create more positive and sustainable business outcomesThe guest expert this time is Brad Federman, CEO at PerformancePoint LLC and author of Cultivating Culture: 101 Ways to Foster Engagement in 15 Minutes or Less - released back in March 2022.Brad works with organizations of all sizes and in all industries, helping them foster engaged employees, resilient relationships, and collaborative cultures.Questions For Brad Include:Is it harder...
2022-09-2815 min
People and Performance PodcastHR Digital Transformation StrategiesIn this episode, Bill Banham talks with Joey Price, entrepreneur, CEO at Jumpstart:HR, AI Ethics Advisory Board Member at Arena Analytics, and Host of the awesome While We Were Working Podcast. Listen as Joey shares HR digital transformation strategies and how a digital transformation can accelerate business growth and encourage higher employee performance. Questions For Joey Include:Tell us about the While We Were Working Podcast. We understand that the focus is about helping teams build great culture?You recently released a video in which you and Sommer discuss the best HR...
2022-09-2120 min
People and Performance PodcastHappy Leaders Create Higher ProductivityIn this episode, Bill Banham and Chris Bjorling talk about why happier leaders tend to perform better and get more engagement from their colleagues.They are joined by Tia Graham, Founder of Arrive At Happy and author of the new book Be a Happy Leader. Throughout its pages, strategies and tactics are provided which include the use of positive psychology, having a broad perspective, executing quickly, creating strong relationships, measuring what matters, and being the spark in the team.Listen as they talk about ways to encourage leaders to be happier and the knock-on effects...
2022-09-0718 min
People and Performance PodcastGetting Better Results From HCM TechnologiesBusinesses need the right HCM tech in place to function at peak levels and in the best interests of their employees. Before you start your next HCM technology purchase, listen to this conversation for inspiration around defining an HR service delivery model, creating an HCM technology strategy, defining the system evaluation and selection process, undertaking system implementation, and what to expect post-implementation.In this episode, Bill and Chris talk with Jacqueline Kuhn, Co-Owner and Executive Vice President, Strategic Services at HRchitect.Jacqueline also shares the "three key levers" for building a business case for any...
2022-08-3114 min
People and Performance PodcastHow to Win at HRIn episode two of the fifth season, Bill Banham and Chris Bjorling talk with Kelly Kauffman, Chief Human Capital Officer for the 2021 World Champion Milwaukee Bucks, a sports and entertainment organization in the National Basketball Association.With over 20 years of HR experience, Kelly joined the Bucksstaff as a Human Resources executive with the task of creating the organization’s first human resources department from the ground up.Listen as Kelly shares her experiences of building the HR function at a major sports brand. Kelly also offers her approach to inspiring high performance from those around he...
2022-08-2416 min
HRchat PodcastCrossover Episode: Previewing People and Performance Podcast Season 5 with Chris BjorlingIn this special crossover episode Bill welcomes Chris Bjorling back to the HRchat podcast. Chris is President at Fidello, co-host of the People and Performance Podcast, and Associate Editor at the HR Gazette. Listen as Bill and Chris reflect on their recent experiences at #SHRM22 and preview what listeners can expect from the new season of the popular People and Performance Podcast.Questions For Chris Include: Can you take a few minutes and share some of the conversations you enjoyed at the SHRM annual conference, a few of the talks y...
2022-08-1721 min
People and Performance PodcastSeason Five Intro Plus #SHRM22 ReviewIn this special crossover episode - also published on the popular HRchat feed - Bill Banham and Chris Bjorling recap their summer of HR fun and preview the new season of the People and Performance Podcast.Listen and Discover: The conversations and sessions Chris and Bill enjoyed at the SHRM Conference and ExpoA run-through the upcoming People and Performance Podcast episodes, and offer a preview of what folks can expect this season? In season 5 of the People and Performance Podcast, we introduced a new question. It's a second question we now ask of all of...
2022-08-1720 min
People and Performance PodcastSHRM's Chief Knowledge Officer on Building Better WorkplacesHot on the heals of the SHRM 2022 Conference and Expo in New Orleans, today's episode features SHRM's Chief Knowledge Officer, Alexander Alonso, PhD SHRM-SCP.As a subject matter expert in organizational psychology, Alex speaks from both a personal and professional perspective on team diversity being a source of strength. SHRM's research has reported that stifling certain types of speech leads to knowledge silos and anxiety. The key, Alex explains to Bill Banham, is to equip leaders with the tools and information needed to engage in these conversations and build effective workplaces. And we discussed that...
2022-06-2226 min
People and Performance PodcastEvent Preview: SHRM Annual Conference and Expo#SHRM22 happens June 12-15, 2022 in fabulous New Orleans! The event is the world’s largest gathering of HR professionals and Bill Banham and Chris Bjorling will be in attendance. Ahead of the big event, we created a special event preview episode. The SHRM Conference and Expo will attract up to 20,000 attendees and more than 500+ exhibiting companies will be on the show floor. With more than 200 sessions, SHRM22 gives attendees in-depth insights into all things HR. From the basics every HR professional needs, to offerings for C-suite leaders, to the latest ideas that are changing the work...
2022-06-0919 min
People and Performance PodcastWhy the Future is Bright For HR LeadersIn the past couple of years, we've experienced more work-life-changing events than we could have ever imagined. Things happening in business today, therefore, have a sharper focus on the human element than in the past. This week, we hear from Jim Link, the new CHRO at SHRM, the Society for Human Resource Management. Jim is an Atlanta-based business consultant and former Fortune 500 executive specializing in equipping leaders with the tools needed to build best-in-class, inclusive workplaces that drive revenue and profitability.His experience includes roles of increasing responsibility in human resources, mergers and ac...
2022-06-0221 min
People and Performance PodcastTaking a Business Lens to DEI in the WorkplaceWhat does it mean to be truly inclusive in your efforts to engage employees? How can leaders and HR demonstrate an equitable company culture to employees and candidates?In this People and Performance episode, we hear from Michael Bach, Founder and Chief Executive Officer at CCDI Consulting Inc about what’s changed in orgs to improve DEI efforts and what’s still needed. Michael is an internationally recognized thought leader in the fields of diversity, inclusion, and employment equity.Listen to this conversation Bill and Michael had and discover: Pow...
2022-05-1824 min
People and Performance PodcastL&D in a Changed Retail SectorIn this episode, we consider some data-backed L&D strategies to boost employee performance. Our guest is Hassan Farooqi, Director of Learning and Development, North America for OSL Retail Services.Listen as we ask what performance looks like in the retail industry today and how to successfully create L&D programs that'll increase your bottom line.Questions Include:Your role at OSL is varied and includes developing training strategies, training plans and train the trainer courses as well as designing sales and training tools, online training content, work books, leader...
2022-05-1113 min
People and Performance PodcastThe Role of L&D in Lifting Organisational PerformanceIn this People and Performance pod we discuss the role that L&D plays in organisational performance. Listen too, as we consider what it takes for an L&D professional to play a strategic role in an organisation.Our guest is Alex Tosovic, L&D Expert and Head of Product at the Academy to Innovate HR.Having worked in various L&D roles at a number of global organizations, Alex has now shifted to leading the product development at AIHR. He has a passion for digital learning. In particular how digital can be used to...
2022-05-0415 min
People and Performance PodcastHow Play at Work Can Improve PerformanceIn this episode, we have some fun and talk about the power of play in the workplace with Gary Ware, TEDx Speaker, Facilitator, Coach, and Founder at Breakthrough Play. Gary Ware is a self-proclaimed creativity catalyst helping people reach their potential using the power of play. A sought-after facilitator, TEDx speaker, and Founder of Breakthrough Play, Gary combines his passion for improv theatre with over a decade of experience in the advertising industry specializing in digital marketing to help creative professionals develop deeper relationships to drive performance.Gary’s obsession with learning how to use pla...
2022-04-2717 min
People and Performance PodcastPredictions of Leadership SuccessIn this People and Performance Podcast episode, we focus on ways leaders can cut through the noise to scale high-performing teams faster. Our guest this time is Barbara Singer, founder and CEO of Executive Core. Barb leads a group of 150 global professionals whose mission is to more quickly innovate professional development globally. In the last 20 years, Barbara has worked with thousands of high-potentials leaders, C-suite executives, and board members around the globe at critical turning points in their careers. She has more than a decade of experience serving as an executive sponsor and engagement manager in...
2022-04-2022 min
People and Performance PodcastWorkforce Planning at NASASeason 4 blasts off with a conversation Chris Bjorling and Bill Banham have with Dr. Ben Slade, Branch Head, Langley Workforce Planning, Development & Analytics Office at NASA.Questions Include:You and Bill previously talked on the HRchat show back in 2018. When you introduced yourself, you began by saying "If I were to distil my job description into a single sentence, it would be: Helping NASA make better decisions, particularly about workforce and people strategy”. Talk about the challenges of doing this at NASA.You’ve spoken about your pride in your team, your love for what...
2022-04-1316 min
HRchat PodcastWhat War in Ukraine Means For US Workforce Planning with Christopher BjorlingIn this special cross-over episode, Bill Banham welcomes Chris Bjorling back to the HRchat pod to share his thoughts on ways the Russian invasion of Ukraine will impact the labor market and workforce planning efforts in the US and Canada over the next 3-6 months. Listen as Chris shares his thoughts on:Stock market volatility and a possible new reluctance of companies in North America to invest in talentWhy higher salaries are needed to attract candidates/retain staff to compensate for higher costs of livingEnergy and oil prices riseRising interest ratesSupply chain issuesTravel restrictions...
2022-03-1724 min
People and Performance PodcastSeason 3 Recap and Looking Ahead to Season 4In this end-of-season special, Bill Banham shares his take on lessons offered by such guests as Najeeb Ahmad, founder and Principal of, Pennington Human Dynamics, Erika Broadwater, National President at the National Association of African Americans in Human Resources and Steve Browne, a former member of the Society for Human Resource Management (SHRM) Board of Directors and possibly the most loved guy in HR! Bill will also tell you a bit about season 4 - which will include guests from NASA, OSL Retail Services, The Canadian Centre for Diversity and Inclusion (CCDI), and The Academy to Innovate HR.
2022-03-1616 min
People and Performance PodcastHow to Give Leaders a High-Performance Mindset with Najeeb AhmadIn this People and Performance Podcast, we consider ways to develop leaders so they gain the mindset and tools needed to drive performance and meet company goals. Our guest this time is Najeeb Ahmad, founder and Principal of Pennington Human Dynamics, an international organizational effectiveness consulting firm dedicated to improving organizational performance and capability through the power of leaders, teams, and organizational climate change. Najeeb is an experienced leadership consultant, coach, and leader whose career has spanned over twenty-five years across various industries, business transformations, and geographies. Can you tell us about how your Te...
2022-03-0919 min
People and Performance PodcastDeveloping High-Performing and Happy Teams with Steve BrowneIn this episode of the People and Performance podcast, we hear from one of the best-known and most well-respected HR professionals in North America! Steve Browne is the Chief People Officer at LaRosa’s Inc., a regional Pizzeria restaurant chain in southwest Ohio. Until recently, he was a member of the Society for Human Resource Management (SHRM) Board of Directors. Steve facilitates a monthly HR Roundtable in Cincinnati, manages a weekly internet forum, HR Net that reaches tens of thousands of HR professionals around the world, and has an internationally recognized HR blog. He is also...
2022-02-2315 min
People and Performance PodcastCharacteristics of Inspiring Leaders with Stephen ShedletzkyIn this episode of the People and Performance Podcast, we’ll hear from Stephen Shedletzky, Founder, Speaker, Coach with Shed Inspires. Stephen has also worked as one of the inspiring Igniters of Simon Sinek’s ‘Start with Why’ team. Stephen engages with people in meaningful ways so that we connect with depth and live in a more fulfilled world. With a knack for sharing the right words at the right moment, he delivers evidence-based content in a provocative, captivating and light-hearted way.Listen in as Stephen shares his take on the characteristics of great leaders and ways t...
2022-02-0917 min
People and Performance PodcastThe Benefits of Upskilling and Reskilling Employees with Dr. Spencer NilesWith record numbers of resignations, retaining your top talent is tough. Many, many employees are on the move because they want to transition into a new role or improve skills in particular areas. So what if you could help your people reskill or upskill?In this episode, we talk about the tools and resources needed to ensure successful L&D initiatives and how it could help you retain your best employees. Pod co-hosts Chris Bjorling and Bill Banham are joined by Dr. Spencer Niles, professor of counselor education and co-director of the THRIVE Research and...
2022-02-0316 min
People and Performance PodcastHow to Use Data to Support Your Company's Cultural Change with Perry TimmsOur guest this time is Perry Timms, Founder of People and Transformational HR Limited. Perry is the author of the book Transformational HR. He has been listed as one of the most influential HR executives by world-renowned organizations and is passionate about changing the world of work.Perry is also a global TEDx speaker and adviser on the future of work and HR.Questions Include:Your team is growing fast and, from what we've seen on social media, seems to be a happy place to work. What makes for an e...
2022-01-2618 min
People and Performance PodcastFurthering Inclusion Efforts in the Workplace with Erika Broadwater,We kick off a new year and a new season of the People and Performance Podcast by considering ways to further DEI efforts in workplaces across the US and elsewhere. Bill and Chris are joined this time by Erika Broadwater, President of the National Association of African Americans in Human Resources (NAAAHR) and EATA Manager/COE at Essity.Erika has nearly three decades of experience in Human Resources as Head of Talent Acquisition, Recruiting Manager, and Diversity &Inclusion Champion. She is experienced in the global talent workforce, talent mobility, retention, data analytics, recruiting operations, and...
2022-01-1919 min
Amplified Research Speakerbox PodcastTalking Sports & Leadership with Bill Banham and Chris Bjorling (Ep. 33)On this episode, we return to a conversation about the relationship between sports and leadership with Bill Banham of HR Gazette and Chris Bjorling of Fidello, Inc.Bill, Chris and Dr. Russ talk about the teams they have supported and their fan experiences. Then, they draw similarities between sports to culture, leadership and voice--- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
2022-01-131h 08
HRchat PodcastCrossover Special w/ Chris Bjorling, People and Perfomance PodcastIn this special episode, Bill Banham and Chris Bjorling chat about the first year of the popular People and Performance Podcast, produced in partnership with the team at The HR Gazette. They also offer predictions for what to expect for workforce planning and performance management in 2022 in light of the outbreak of the Omicron variant of Covid. This is a special crossover episode that'll go live on both the People and Performance Podcast and the HRchat show just ahead of the holidays! Each episode contains exclusive content and unique insights so be sure to check o...
2021-12-2317 min
People and Performance PodcastYear of People Performance in Review and Predictions For 2022In this special People and Performance end-of-season episode, we're going to recap what we learned from season experts such as Kevin Oakes, Pauline James, Rohit Manucha, and Dave Millner.We'll then offer some predictions for what to expect from the world of work in the year ahead. Listen and Discover: Bill's recap of season 2Looking back at another rollercoaster year, get Chris's take on what leaders and employees have learned about themselvesHear why, despite the new omicron wave, Chris belives we still have cause for optimismThe new trends we s...
2021-12-2222 min
People and Performance PodcastHow Leaders Can Transform Organizational Culture with Kevin OakesIn this episode of the People and Performance Podcast, we consider ways leaders can better align with the culture of an organization and drive performance based on agility, resilience, and innovation.Bill and Chris are joined this time by Kevin Oakes, CEO and co-founder of the Institute for Corporate Productivity (i4cp), an authority on next practices in human capital.Kevin is also the author of Culture Renovation™. Drawing on data from one of the largest studies ever conducted on corporate culture, Culture Renovation™ details how high-performance companies such as Microsoft, T-Mobile, 3M, AbbVie, Mastercard, and...
2021-11-2414 min
People and Performance PodcastMeasuring Employee Engagement and Performance with Pauline JamesIn this episode, we look at the processes and people needed to ensure employees are happy and connected. Listen too as we investigate ways employees can be measured against core competencies.Bill Banham and Chris Bjorling are joined by Pauline James, Founder and CEO of Anchor HR Services, a firm on a mission to help organizations with implementing the solutions required to drive a great employee experience and business results during changing times.Prior to launching Anchor HR, Pauline held a number of senior positions and led employee relations and labor relations in the Canadian...
2021-11-1716 min
People and Performance PodcastPsychology of Hiring with Dr. Charles HandlerIn this People and Performance Podcast episode, we look at the psychology of hiring and the 'Great Reassessment' of candidates. Listen as we investigate the motivators of employees and what's needed to provide a safe and productive company culture. Our guest this time is Dr. Charles Handler, a thought leader, analyst, and practitioner in the talent assessment and human capital space. Throughout his career, Dr. Handler has specialized in developing effective, legally defensible employee selection systems.Since 2001 Dr. Handler has served as the president and founder of Rocket-Hire, a vendor-neutral consultancy dedicated to c...
2021-11-0319 min