Shows
They Don't Teach This in Law SchoolSlow Down Intake and MAXIMIZE Impact with Chris MullinsSend us a textChris Mullins, of Intake Academy, delivers a masterclass in leveling up your intake game with empathy, and capability. Mullins highlights the mindset shift between intake as someone's role, and intake as someone's specialty. Including: Building rapport with clients starts.Mastering conversation, not scripts.Scaling empathy through training and culture.And more! Connect with CharleyLinkedIn | Youtube | Law Firm AlchemyConnect with ChrisLinkedIn | Youtube | Intake Academy
2025-10-0730 min
Her Success StorySales, Intake, and Leadership Lessons for Law Firms with Chris MullinsThis week, Ivy Slater, host of Her Success Story, chats with her guest, Chris Mullins. The two talk about Chris's unique journey from advertising sales and running a cleaning business to becoming an expert advisor to attorneys, the power of sales as a relationship-building tool rather than a transactional approach, and the critical importance of integrating intake and marketing for law firm growth. In this episode, we discuss: How to integrate intake with marketing What sparked Chris to focus on legal intake When intake needs to be prioritized W...
2025-09-0819 min
Lawyers Tell All®: Conversations with Chris MullinsCindy Speaker on Video Marketing for Law FirmsCindy Speaker’s passion for the legal profession and personal injury law firms in particular is rooted in her belief that every person seriously injured through no fault of their own needs and deserves professional legal representation because insurance companies just don’t do the right thing.
Her family experienced this firsthand when her father was killed by a drunk driver when she was 20 years old. That experience influenced her career choice to work for a personal injury law firm and later become a marketing consultant to some of the top personal injury law firms in the coun...
2025-08-0727 minLawyers Tell All®: Conversations with Chris MullinsMatt Dubin on The Holistic Journey Of A Personal Injury AttorneyLawyers Tell All® reveals how things look through lawyer’s eyes so that you might find yourself inspired to connect – or reconnect – with your mission to make the world a better place through your work and service.
In this unique episode, we sat down with one of our clients at The Intake Academy to reveal his story of how the business and the personal inextricably intertwine to assure your firm’s success.
Join Chris Mullins for this insightful, information-packed conversation with Matt Dubin as he shares his journey from starting a law practice two decades ago and h...
2025-08-0642 minLawyers Tell All®: Conversations with Chris MullinsKellam Parks on From Lawyer to Lawpreneur: Designing Your Ideal Law FirmKellam Parks enjoys the business aspects of running a law firm over practicing after 25 years.
In addition to managing his law firm, he is also launching his lawyer/law firm coaching business, The Motivated Lawyer, to share what he’s learned over the years with other lawyers, like you.
Join Chris Mullins for this insightful, information-packed conversation with Kellam as he shares his journey from starting a law practice in 2012 and then taking his message on the road to help attorneys in all areas of practice experience growth and success.
Tune in now an...
2025-07-2929 minLawyers Tell All®: Conversations with Chris MullinsLem Garcia on All In: The Power Of Being Bold And Taking RisksLem Garcia is passionate about the practice of law because it gives him the opportunity to stand up for people who often feel powerless.
He strives to make the legal process less intimidating, more accessible, and to deliver life-changing results for his clients.
At the heart of it, Lem strives to raise the standard of the personal injury industry by always doing what’s right, fighting hard, and treating every client like family.
Join Chris Mullins for this heartfelt as well as information-rich conversation with Lem and discover his client attraction strategies, from in...
2025-07-2217 minLawyers Tell All®: Conversations with Chris MullinsJeff Zigman on TRUEclaims: A Powerful Tool That Increases Your Personal Injury Law Firm’s ProfitsJeff Zigman’s background in building software that solves real business/life problems inspired him to create automated solutions to challenges personal injury (PI) attorneys face with vehicle damage claims.
The result is TRUEclaims, now used by over 150 personal injury lawyers and law firms to simplify the vehicle damage claims side, which lawyers have tended to avoid like the plague.
Until now.
Join Chris Mullins for this in-depth conversation with Jeff on his second appearance on Lawyers Tell All and discover specifically how TRUEclaims can broaden your law firm’s prospect base, attract clie...
2025-07-1744 min
The Winning MindsetThe Do's and Don'ts of Modern BaseballSend us a textBaseball isn't just changing—it's transforming before our eyes. But are all these changes for the better? Former MLB player Jeff Fry doesn't hold back as he takes us on a journey through baseball's evolution, from his own unlikely path to the major leagues to the troubling trends he sees in today's game. Growing up in a town of just 2,000 people in eastern Oklahoma, Fry defied the odds to forge a remarkable 15-year professional career, including nine seasons in the big leagues. His story begins with 15 consecutive hits in a summer bas...
2025-07-161h 08Lawyers Tell All®: Conversations with Chris MullinsAndré Rembert on From Firebase Commander to Legal WarriorBetween continuing his family tradition of serving in the military and running a two-man personal injury law firm in Charleston, SC, André Rembert’s life has been about upholding the law and serving others, aggressively.
It’s an intriguing, interesting, and inspiring story, how this juxtaposition has shown André a perspective on the law that may be different than what you’ve seen before, up until now.
Join Chris Mullins for this in-depth, engaging, and sometimes humorous conversation with André where he shows you some of the realities of the practice of personal injury law from the...
2025-07-0836 minLawyers Tell All®: Conversations with Chris MullinsDaniel Rosenberg on Pacing Yourself Amidst The Rapidly Moving Realities Of Criminal Defense LawPotential clients of criminal defense law firms may find themselves confronted with serious criminal charges or burdensome medical bills following an accident, their future may be in jeopardy, and it’s essential they understand their options.
From the perspective of the criminal defense attorney, guiding clients through their legal challenges and choices can be a challenge in an extremely fast-paced and stressful area of law.
All of this is very familiar to Daniel Rosenberg.
Join Chris Mullins for this crisp yet wide-ranging conversation with Daniel where you will see how the field of cr...
2025-07-0131 minLawyers Tell All®: Conversations with Chris MullinsEdward F. Cohn on How To Gain Your Clients’ Trust In A Virtual WorldWhen Edward F. Cohn was in high school, his stepbrother used to get into trouble all the time – and Edward would “represent” him and talk him out of it.
Through this and other experiences, Edward discovered he really enjoyed making a difference in people’s lives by being their advocate and helping them overcome challenges – even the ones they created for themselves.
Join Chris Mullins for this heartfelt conversation with Edward F. Cohn where you will get a front-row seat to what the actual experience of contacting and working with a criminal defense attorney looks and feels...
2025-06-2420 minLawyers Tell All®: Conversations with Chris MullinsMatthew Fornaro on How Business Law Attorneys Properly Serve Small And Medium-Sized BusinessesCreating and running a business requires having a comprehensive legal strategy that both supports and protects your goals.
From business formation, to business dissolution – and everything in between – small and medium sized businesses deserve dedicated, competent, and comprehensive support from a knowledgeable and efficient business law attorney.
Join Chris Mullins for this insightful conversation with Matthew Fornaro, discover how he is using his legal skills to help small and medium-sized businesses, and identify any gaps in your legal strategy you may need to close now.
Tune in now and get Matthew Fornaro’s though...
2025-06-1724 minLawyers Tell All®: Conversations with Chris MullinsSeth Price on The Law Firm Blueprint: How Personal Injury Attorneys Reach Clients And Change LivesSeth Price is deeply passionate about the practice of law, driven by a commitment to client advocacy and a desire to innovate within the legal profession.
As a founding partner of Price Benowitz LLP, he has been instrumental in scaling the firm from a two-person operation to over 40 lawyers in less than a decade.
This growth reflects his dedication to providing comprehensive legal services and ensuring clients receive top-tier representation.
Beyond traditional practice, Seth’s enthusiasm extends to digital marketing and business development for law firms.
He founded BluShark Digital, a di...
2025-06-1023 minThe Winning MindsetEvery Setback Is a Setup for Something Greater: Nate Anderson's JourneySend us a textFrom the brink of having no college options to leading Kennesaw State in stolen bases, Nate Anderson's baseball journey defies conventional paths and inspires anyone facing seemingly insurmountable obstacles.When COVID-19 abruptly ended his high school senior season after just four games, Anderson received devastating news – the University of New Orleans was rescinding his scholarship offer. With nowhere to play, he focused on controlling what he could control: training daily, reaching out to any college connection, and trusting that his path would become clear.That faith led him to Ga...
2025-06-031h 01Lawyers Tell All®: Conversations with Chris MullinsBen Leader on What Grows A Law Firm Faster – Marketing Or Intake?Ben Leader has literally spent his entire life around personal injury law, from the time his father, Jack G. Leader, became an attorney at Elrod Pope Accident & Injury Attorneys when Ben was 1 year old.
Growing up, what struck him most was how often his dad’s clients would approach the Leader family at restaurants and when they were on family outings to thank his dad for everything he had done for them.
For Ben, this drove him to approach the practice of law in a different way – not only did it inspire him to get invo...
2025-05-2023 minThe Winning MindsetFrom the Flight Line to the Football Field: Leading with PurposeSend us a textWhat happens when the uniform comes off after two decades of military service? For Vince Duvall, the transition from Army aviation to civilian life revealed profound truths about purpose, identity, and leadership that transcend both battlefields and playing fields.Growing up on a Georgia farm before becoming a quarterback under Friday night lights, Vince never imagined how those early experiences would prepare him for commanding Black Hawk helicopter missions in Iraq. "In 1999 I was standing on a football field giving pregame speeches, and six years later I was in a combat...
2025-05-201h 13Lawyers Tell All®: Conversations with Chris MullinsJohn S. Berry, Jr. on Veteran Led: Military Leadership Lessons to Help Your Law Firm Survive, Thrive, and DominateSadly, there is no shortage of consultants, coaches, gurus, and authors who regurgitate lists of leadership principles – and the legal profession is in dire need of a new breed of leadership.
Attorneys and law firms thrive and prosper when they integrate some key principles and lessons that serve as the bedrock of the military’s standard of excellence.
Join Chris Mullins for a deep dive with returning guest John S. Berry, Jr. as he reveals in detail how mission-focused legal teams can apply simple military leadership lessons and take the lead organizing and winning cases, acqu...
2025-05-1535 minThe Winning MindsetLeading with Purpose: From the Diamond to the Director's ChairSend us a textWhen Coach Jonathan Burton took over as head baseball coach at Reinhardt University seven years ago, he wasn't just inheriting a team – he was accepting a mission to transform lives. After 17 years as a head coach at the NAIA level, compiling over 560 wins, multiple World Series appearances, and developing dozens of All-Conference and All-American players, Burton has mastered something far more significant than winning baseball games: building complete human beings."I used to chase the scoreboard a lot," Burton confesses with the wisdom of a coach who's seen it all. "Now I...
2025-05-0651 minLawyers Tell All®: Conversations with Chris MullinsYani Smith on Rebuilding Intake from the Inside OutYani Smith has built her career around helping law firms bridge the gap between people in need and the justice system.
One of her top discoveries is that sustainable growth and client care don’t come from surface-level fixes – they require a holistic approach.
This involves the intersection of data, people, systems, and quality control.
When those pieces align, firms are equipped to identify and remove root-cause barriers with clarity, not guesswork.
Join Chris Mullins for this heartfelt and education conversation with Yani and see why intake is not just a depa...
2025-04-2822 minLawyers Tell All®: Conversations with Chris MullinsJeff Zigman on Vehicle Property Damage Claims: From Burden to Powerful PI Marketing ToolJeff Zigman is in software and enjoys building software that solves real business/life problems.
When he saw some of the challenges personal injury (PI) attorneys face with the vehicle damage claims side, he created TRUEclaims to automate this.
Now, PI firms can handle all vehicle damage claims easily; get a lot more money for their clients, a lot faster; create a new revenue stream; and leverage a strong marketing tool to get more bodily injury clients.
Join Chris Mullins for this revealing conversation with Jeff and watch as he both describes and...
2025-04-2832 min
The Bomb HoleBomb Hole Group Chat 21 w/ Jess Kimura, Ylfa Runarsdottir, Brantley Mullins & Jess Perlmutter
Coming off the high that is known as “The Uninvited Invitational” we sat down Jess Kimura, the brains and the driving force behind the operation. Joining her are Brantley Mullins, Ylfa Runnarsdottir, Paula Benito, and Jess Perlmutter. We talk all things Uninvited, stand out moments from the event, our favorite signs, and so much more. We also tackle some of your hard hitting questions, explore women’s gear, and have one of the most intense games of Trivia thus far. All this and more on this week’s episode of Bomb Hole Group Chat!Keep up...
2025-04-231h 56The Winning MindsetFaith, Football, and Family: The Patrick Daberkow JourneySend us a textWhat happens when faith, football, and innovative thinking collide? Coach Patrick Daberkow of Concordia University Nebraska reveals the blueprint for building men of character while creating a winning program.In this candid conversation, we explore how Coach Daberkow transformed from troubled teenager to head football coach through the dual influences of faith and football. "God used football as a ladder to help me get out of the pit I had dug for myself," he shares, explaining how this personal transformation now shapes his coaching philosophy. Rather than compartmentalizing his faith, Dabraco...
2025-04-221h 42The Winning MindsetCoaching Myself First: The Journey to Becoming a Better LeaderSend us a textCoaching is about so much more than X's and O's. In this deeply personal conversation, Chris Mullins and Jeff Moyer take us behind the whistle to share their transformative coaching journeys—from demanding drill sergeants to mentors who build genuine connections with their players.Every coach starts somewhere, and both Chris and Jeff candidly admit they began by mimicking the aggressive coaching styles they experienced in their youth. "I was that guy at one point," Chris reflects, acknowledging that his early intensity likely drove some kids away from sports altogether. Jeff sh...
2025-04-081h 08Lawyers Tell All®: Conversations with Chris MullinsErica Caviness on Concepts and Strategies To Help Your Law Firm Thrive, HolisticallyWhether you realize it or not, and regardless of how things might look right now, your law practice already has what it takes to be the law firm people trust and rave about.
Now, how do you harness that power, amplify it, and make sure you’re the first name that comes to mind when someone’s looking for top-notch legal expertise?
And how do you not only align your systems and actions toward this result, but measure your people, their personalities and gifts, and your performance so you can continuously optimize and grow?
Jo...
2025-03-2722 minThe Winning MindsetMindset Mastery with Rebecca Dyer: From Player to Coach to ParentSend us a textWhat does it truly mean to develop a winning mindset in sports and in life? Basketball legend Rebecca Dyer takes us on a captivating journey from her days as a young hoops prodigy in Kentucky to becoming Miss Kentucky Basketball, playing in the NCAA Elite Eight, and eventually transforming adversity into opportunity through coaching and sports analytics.Rebecca's story isn't just about basketball achievements—it's about the profound life lessons woven throughout her experiences. When a misdiagnosed heart condition threatened to end her playing career, Rebecca faced the ultimate test of re...
2025-03-252h 05
The Good Listening To Show: Stories of Distinction & GeniusBish-Bash-Bosh: The No-Nonsense Guide to Business Success with Charlie Mullins, a.k.a 'The Pimlico Plumber', who Sold Pimlico Plumbers for £140 Million to now rise like a Phoenix and Go Again, as Chairman of WeFix LondonSend us a textCharlie Mullins, founder of Pimlico Plumbers and now chairman of We Fix London, shares his extraordinary journey from council estate kid to selling his plumbing empire for £140 million and starting again with a new venture.What happens when a working-class kid with no qualifications sells a plumbing empire for £140 million, then decides to start all over again? Charlie Mullins, the unmistakable founder of Pimlico Plumbers (often compared to Rod Stewart), takes us on an exhilarating journey through his remarkable life story - from council estate beginnings to entrepreneurial legend.Ch...
2025-03-221h 12Lawyers Tell All®: Conversations with Chris MullinsMatthew Asbell on How to Create Trust and Build Relationships With Law Firm ClientsMatthew Asbell is deeply passionate about safeguarding his clients’ innovations, creativity, and reputations.
His approachable, down-to-earth manner makes him an invaluable ally for those seeking his help to protect their work, which has made him especially effective when it comes to gaining his clients’ trust and buy-in.
Join Chris Mullins for this wide-ranging conversation with Matthew and discover his unique perspectives on how lawyers innovatively connect with potential new clients and clients and embrace the mindsets needed to succeed in this chaotic, crowded, ever-changing profession.
We will also take a deep dive into his...
2025-03-0432 minLawyers Tell All®: Conversations with Chris MullinsChristopher Earley on Scaling The Wall: Mental Health and Self-Care for LawyersA number of recent studies have shown that lawyers and those in the legal profession have among the highest risk for, and rates of, suicide among hundreds of industries studied.
Small wonder, when you consider that people typically don’t call law firms or work with lawyers because they’re happy and all is well. Intake specialists on the front lines can play a role similar to first responders, at least from the emotional side, dealing with newly traumatized people – a phenomenon especially common in personal injury law. Lawyers themselves deal with difficult cases that can take them t...
2025-02-2729 min
The Elephant In The Room Property Podcast | Inside Australian Real EstateCould Australia Face a Bushfire Disaster Like Los Angeles? Greg Mullins Weighs InThousands of homes wiped out, entire neighborhoods gone—wildfires in Los Angeles have reached a terrifying new level. But could something like that happen here in Australia? Former New South Wales Fire and Rescue Commissioner Greg Mullins joins us to break it all down—how bushfires are getting worse, why they’re becoming harder to fight, and what that means for people living near bushland. Greg shares his firsthand experience working with fire agencies around the world and explains how bushfires are now turning into full-blown urban firestorms. We get into why hazard reduction burns are ge...
2025-02-2354 minLawyers Tell All®: Conversations with Chris MullinsJay Berkowitz on Optimizing Client Intake, Google Local Search, and Software Solutions to Convert More Law Firm ClientsThere is no shortage of law firms. Your marketing is what makes your business stand out from a crowded space of lawyers who have similar practices, keeps the phone ringing, and gets you more of the cases you want.
Jay Berkowitz wrote the Ten Golden Rules of Online Marketing in 2003, to provide a strategic framework for online marketers.
Since then, tens of thousands of CEO’s and marketing executives have been trained with the Ten Golden Rules, and these strategies and approaches form the framework for highly successful digital marketing programs.
Join Chris Mu...
2025-02-0630 minLawyers Tell All®: Conversations with Chris MullinsLee Milteer on Mastering Your Mindset to Become The Lawyer You Deserve And Are Meant To BeLee Milteer is a professional speaker and author who has written 17 books, including 5 bestsellers and specializes primarily in helping people change the mindsets and attitudes that hold them back from making more money, enjoying their life more, and having a better life.
A former business partner of marketing and copyrighting legend Dan Kennedy, she has worked with a lot of lawyers. Her grandfather was a lawyer, and she wanted to be a lawyer in high school.
For these and other reasons, helping lawyers succeed is a topic very near and dear to Lee’s heart....
2025-01-3024 minLawyers Tell All®: Conversations with Chris MullinsBen Glass on Great Legal Marketing: Legacy Lessons From a Leading Long-Term Disability AttorneyBen Glass is deeply passionate about the practice of law, driven by a commitment to client advocacy and the desire to make a meaningful impact on the lives of injured and disabled individuals.
With over 40 years of experience, he has dedicated his career to helping clients navigate complex legal challenges and recover insurance benefits, emphasizing the importance of putting clients first in all aspects of his work.
His approach is characterized by a rejection of traditional profit-driven models in favor of building a practice that aligns with his personal values and supports his clients’ needs.
...
2025-01-2835 minLawyers Tell All®: Conversations with Chris MullinsFarah Al-Qurishi on Practice Makes Progress: How To Succeed And Advance As A Client Intake SpecialistWith no specific experience as a client intake specialist or even in the legal profession, Farah Al-Qurishi dove in head-first and quickly made a lot of powerful discoveries about the reality of the legal profession and what it takes to attract and acquire clients.
As her own career has progressed and she rose through several roles to become Director of Client Intake, Farah has learned a lot about what firms must do to support their intake specialists, and what the intake specialists need to know in order to succeed in their role and advance their careers.
2025-01-2133 minLawyers Tell All®: Conversations with Chris MullinsJessica Rios on The Rarely-Discussed Truths About Rapidly Growing Your Law FirmFinding herself as a paralegal at a personal injury law firm that went into rapid-growth mode, Jessica Rios was quickly transitioned out of the litigation department and into operations.
A big part of her success in this new role was figuring out where everything and everyone fell into place – and along the way she found out how doing this successfully sometimes defies conventional wisdom and requires an ability to not only expect the unexpected, but thrive in the midst of it.
Join Chris Mullins for this concise yet deeply insightful conversation with Jessica, who is th...
2025-01-0720 minLawyers Tell All®: Conversations with Chris MullinsRJon Robins on Profit First for Lawyers: A Wake-Up CallRJ Robins’ superpower is clarification – he’d been doing this his whole life without even realizing what it would someday do for him.
As a kid, he’d sit at the dining table listening to his parents’ conversations and try to help them avoid an argument when “he” stopped meaning him, and “she” stopped meaning her, and pretty soon his parents were having two totally disconnected conversations.
Sometimes they’d laugh and give him a compliment for catching the misunderstanding – other times he’d be told, “mind your own business” and he still remembers how helpless it felt having to s...
2024-12-1739 minThe Winning MindsetThe Winning Mindset- EPISODE 1-THE INTROSend us a textIn the very first episode of The Winning Mindset, host Chris Mullins lays the foundation for what the podcast is all about. Chris introduces listeners to the vision behind the show—helping coaches, parents, and athletes grow emotionally, mentally, and physically while fostering positive relationships. He also shares a personal story from his own coaching journey, reflecting on a pivotal lesson that shaped his approach to sports and life. Chris dives into what it truly means to have a "winning mindset" and how it goes far beyond the scoreboard. This episode sets the to...
2024-12-0311 minLawyers Tell All®: Conversations with Chris MullinsJon Groth on Current Trends in Personal Injury Law and What to Look For As a Client Needing RepresentationAs an attorney, Jon Groth is passionate about the practice of personal injury law because it allows him to make a real difference in the lives of people who need it most.
Helping clients navigate life-changing situations and ensuring they receive the justice they deserve drives him every day.
Jon strives to continue growing and expanding his efforts to assist even more injured victims across Wisconsin.
Join Chris Mullins for this heartfelt conversation about Jon’s journey as a personal injury attorney and his commitment to provide the support, guidance, and advocacy that hi...
2024-12-0328 minLawyers Tell All®: Conversations with Chris MullinsPooya Abka on Transforming Client Engagement with Artificial Intelligence for Forward-Looking Law FirmsPooya Abka is passionate about leveraging AI and innovative technologies to make justice more accessible to all.
He believes that by harnessing cutting-edge solutions, legal professionals can better serve their clients, streamline processes, and ensure that everyone has access to effective legal support.
Join Chris Mullins for this cutting-edge interview where Pooya empowers law firms with tools that enhance client engagement and improve outcomes, ultimately making the legal system more efficient and inclusive.
Tune in now and get Pooya Abka’s thoughts on:
What drives Pooya’s purpose and passion for the lega...
2024-11-2635 minLawyers Tell All®: Conversations with Chris MullinsPaul Edelstein on How Personal Injury Attorneys Stand Up For The “Little Guy” and Make Their Voices HeardPaul Edelstein is an accomplished and effervescent figure who speaks to a variety of trending topics.
He fights for those who are most vulnerable and most in need of support and has a reputation for fighting for those who cannot make themselves heard.
You might have seen Paul in the news as he recently won a groundbreaking judgment against Harley-Davidson, which was ordered to pay nearly $300 million in damages to an upstate New York man, after Harley’s popular three-wheeled trike malfunctioned in a fatal accident.
Today, he is convinced there are hidden vi...
2024-11-1930 minLawyers Tell All®: Conversations with Chris MullinsMaxim Zimmerman on Optimizing The Law Firm Client Experience and Building Your Unique Support CrewMaxim Zimmerman is passionate both for the people who are served by law firms and the people who provide legal service – because he has personal experience on both sides.
For several years now, Maxim has been partnering with law firms because he envisions new traditions in the legal world, and wants to help law firms serve more people, better.
Join Chris Mullins for this first-of-its-kind interview where Maxim reveals and explains his unique process for building unique crews to support a law firm’s unique needs.
Whether you manage an old, new, solo, smal...
2024-11-1225 minLawyers Tell All®: Conversations with Chris MullinsCandace Bui-Walston on Marketing, Branding, and Growth for Law FirmsAlthough Candace Bui-Walston is not a lawyer, she is deeply passionate about helping lawyers and law firms, particularly small and minority-owned firms, navigate the complexities of growth and branding.
This includes guiding clients through marketing strategies, proposal development, and establishing a strong presence in competitive markets—areas that often intersect with legal considerations like contracts, business compliance, and industry regulations.
Join Chris Mullins for this unique “outside looking in” interview with Candace as she shows us how lawyers and law firms can gain the tools and support needed to navigate both the business and legal landsc...
2024-10-2927 minLawyers Tell All®: Conversations with Chris MullinsMelanie Breedlove Pita on How to Automate Your Claims and Litigation Document Intake With AIOver the past two decades, Melanie Breedlove Pita’s clients have transitioned from defending physicians, nurses and medical staff, to leading product strategy to provide lawyers software that transforms the way they do business – including software driven by artificial intelligence (AI).
AI is finding its way into, and becoming an integral part of, just about every industry – including medical malpractice law.
From automating claims to litigation document intake and so much more, it’s not only freeing up attorneys, legal assistants, paralegals, and intake specialists to focus on other areas of their work, AI is also cap...
2024-10-2232 minLawyers Tell All®: Conversations with Chris MullinsRobert Ingalls on Podcast Marketing for Attorneys and Law FirmsThe practice of law took a toll on Robert Ingalls’ mental health – all too common an occurrence, and part of what drives our altruistic mission at The Intake Academy™ and Lawyers Tell All® to help attorneys and law firms succeed – but it help him discover the right niche for himself.
Now, his experience and expertise in advocacy, combined with his passion for helping lawyers use their voices to differentiate themselves in a crowded marketplace and help their prospects make informed decisions, have come together in a very unique way
Join Chris Mullins for an in-depth interview...
2024-09-2432 minLawyers Tell All®: Conversations with Chris MullinsShannon Frison, Esq., USMC on Working for You and Your Interests – On and Off the BenchJudge Shannon Frison firmly believes that the law civilizes us and is the catalyst for all major change.
For the past three decades, she has been speaking on behalf of the oppressed, accused, and downtrodden, not only as an attorney and judge, but in activities such as being part of the Boston Bar Association’s “Task Force to Prevent Wrongful Convictions” and has taught for Harvard Law School’s Trial Advocacy Workshop for more than 10 years.
Join Chris Mullins for a revealing, insightful, heartfelt interview with Shannon where she takes us through the lessons learned and insp...
2024-09-1728 minLawyers Tell All®: Conversations with Chris MullinsChris Mullins Tells All: How to Structure Your Law Firm’s Intake TeamAs the preeminent sales and communications consultant in the legal industry who helps lawyers, like you, go beyond making the phone ring and handling your cases, Chris Mullins has seen it all when it comes to developing intake teams and strategies.
There’s no “simple, amazing secret formula” to make it happen, but there are time-tested and proven strategies and tactics your law firm can leverage for maximum growth.
Chris took to the mic and wrote up a checklist for you to follow when designing and building your intake team – get out your pad of paper an...
2024-09-1026 minLawyers Tell All®: Conversations with Chris MullinsDaya Naef: The Success Partner and Law Firm Co-Pilot for AttorneysFor Daya Naef, what motivates her most is problem-solving and having a way to predict and resolve issues.
Having specialized in construction law and considered herself the protector of the project, she has since transitioned (in 2018) to coaching and consulting, working with attorneys and small firms who seek that specific passion in their work.
Join Chris Mullins for this brief and information-loaded conversation with Daya about how attorneys can achieve remarkable successes, including starting their own firms, securing multi-million dollar contracts, receiving promotions, and earning raises and bonuses.
Tune in now and get...
2024-08-2717 minLawyers Tell All®: Conversations with Chris MullinsMichelle Bomberger on Going Boldly Into the Unknown With Your Law PracticeMichelle Bomberger is passionate about providing smaller companies access to a General Counsel – the same way a large company has a GC – someone who helps the leadership team both tactically and strategically to understand risk and confidently make decisions.
The industry as it currently operates discourages business leaders from calling their lawyer – it’s crazy and unpredictably expensive, response times are slow, they often don’t understand what their getting, and they are often made to feel inadequate — it’s incredibly transactional.
Businesses need legal as a strategic tool and Michelle is proud of the model she has...
2024-08-1921 minLawyers Tell All®: Conversations with Chris MullinsHector Quiroga on Immigration Law: By An Immigrant Who Became An Immigration AttorneyHector Quiroga isn’t just an expert on immigration laws; he’s lived them.
Having immigrated from Colombia to the U.S. in 2000, he brings an authentic, relatable viewpoint to the conversation.
His legal expertise is complemented by his commitment to human rights, making him a voice that needs to be heard.
Hector’s work has transformed the lives of thousands of undocumented families, improving their quality of life and offering them a chance at stability – his dedication to the immigrant community is palpable.
Join Chris Mullins for a conversation with Hector a...
2024-07-3036 minLawyers Tell All®: Conversations with Chris MullinsBrooke Lively on How to Sell Your Law Firm and “Exit on Top”Attorneys, like you, work tirelessly to build your practice and may realize that your law firm – which is a business – has value.
With non-attorney ownership of law firms on the horizon, the sale of law firms is expected to increase exponentially.
Brooke Lively, founder of Cathedral Capital (CathCap), returns to Lawyers Tell All for a conversation with Chris Mullins about some of the priceless insights inside her new book, Exit On Top: Sell Your Law Firm to the Right Person at the Right Time for the Right Price.
Tune in now and get Broo...
2024-07-2340 minLawyers Tell All®: Conversations with Chris MullinsChris Mullins Tells All: How to Use Active Listening for Law Firm Client IntakeOur habits and routines dictate and control our behaviors in ways we don’t notice because they run on autopilot – but could they be getting in the way of your law firm intake conversions?
As an intake specialist, do your calls with prospects feel natural and aligned, or tense and like you’re walking on eggshells as you try to navigate through?
Every intake call and every prospect is unique, and you want to customize and be careful of the human part of it – the relationship part.
Tune in now and get Chris Mullins’...
2024-07-0906 minLawyers Tell All®: Conversations with Chris MullinsPaul Angelle on Strategic Business Planning for Lawyers and Law FirmsThough Paul Angelle managed somehow to earn a JD, he’s never actually been drawn to the technical work inside law firms – instead, he became COO of a statewide, rapidly growing estate planning law firm managing a team of 20 and tripling their revenue in less than 5 years.
The idea of running a law firm like a business has always seemed so obvious to him, but apparently not to attorneys.
Paul has always been an entrepreneur, and was very successful in sales… that, combined with all his other experience, positions him as someone who can instantly spot i...
2024-06-2523 minLawyers Tell All®: Conversations with Chris MullinsTravis Hoechlin on How Law Firms and Lawyers Elevate Their Digital MarketingTravis Hoechlin’s dream has always been to own a successful company that made a difference in people’s lives.
With over 15 years of experience in the legal marketing industry, today he helps hundreds of law firms grow their firms and attract new clients.
As co-founder and CEO of RizeUp Media, Travis takes all the complexity of marketing for attorneys and makes it easy by handling everything.
From web design to ongoing SEO management to paid ads – they offer a complete, end-to-end solution.
Join Chris Mullins for an in-depth, informative conversation with T...
2024-06-1824 minLawyers Tell All®: Conversations with Chris MullinsChris Keller on How Lifestyle Makes a Lawyer a Better AdvocateChris Keller is passionate about the practice of law because he believes it provides a vital service to individuals who need legal representation and advocacy.
He has the unique opportunity to facilitate access to the courts, ensuring that they remain accessible to all individuals, allowing them to seek justice, safeguard their rights, and provide a voice to those in need, thereby making a positive impact on people’s lives.
Ultimately, Chris’ passion for the practice of law is rooted in the belief that he can make a positive difference in the lives of his clients, his...
2024-06-1137 min
The Jeremy Mullins PodcastEp. 54 - LEO Mental Health and Fitness w/ Chris Rowan *NSFW*NSFW*Jeremy and Chris chat about mental health within the LEO community to include what Chris is doing with fitness. Support the showAsk questions here:jeremymullinspodcast@gmail.comJeremy Mullins Podcast Presented by: Summit Rejuvenation Clinics: Summit Rejuvenation | Hormones & PeptidesGreenUp Wealth: https://greenupwealth.com/speak-with-a-plannerLong Run Coffee: https://longruncoffee.com/JMPodcast (10% off) Connect on Social Media: Facebook Group:https://www.facebook.com/share/g/t8BmSu1V4ZDVsxGS/?mibextid=K35XfPJeremy Mullinshttps://www.instagram.c...
2024-06-1051 minLawyers Tell All®: Conversations with Chris MullinsChris Mullins Tells All: Intake Specialist Self-CareA prospective law firm client will often decide whether to proceed with an initial consultation, much less hire that firm or that attorney to represent them in their case, based on how things go with the intake specialists who answer the first call.
As an intake specialist, do you feel stressed and anxious during client interactions?
This could show up in the form of yawning, difficulty concentrating, and monotone voice.
Are you exhibiting signs of disinterest, such as distraction, lack of enthusiasm, and constant time checking? He suggested the need for on-the-spot solutions...
2024-05-2829 minLawyers Tell All®: Conversations with Chris MullinsJoseph Ruotolo on Law Firm Marketing Technology to Make You Stand OutJoseph Ruotolo is passionate about helping others achieve more of what lights them up, whether that is through a change in mindset or the adoption of new cutting-edge technology.
For entrepreneurial lawyers and business owners, that usually translates into technology that helps them accrue more leads, streamline their intake, and place a greater focus on the client journey compared to what most law firms are doing.
Join Chris Mullins for a revealing, cutting-edge conversation with Joseph that shows you how attorneys and law firms are using technology to market and grow their practices.
...
2024-05-2139 min
Ten Golden Rules Internet Marketing for Law Firms PodcastEP091: Host Jay Berkowitz Interviewed by Legal Intake Guru Chris Mullins: Health, Wellness, and Marketing InsightsToday, we have a special treat as Chris Mullins takes the helm to interview host Jay Berkowitz. In this episode, Jay will share insights from his decades of experience, including details from his classic book, "The Ten Golden Rules of Online Marketing ." The discussion also ventures into the critical area of mental health and wellness, especially pertinent to legal professionals. Opening up about his experience at online website eDiets.com and health routines and how foundational business practices can significantly impact well-being and professional success. Tune in as Jay reveals the secrets behind his enduring marketing principles and the...
2024-05-1423 minLawyers Tell All®: Conversations with Chris MullinsJay Berkowitz on Advanced Internet Marketing for Law FirmsJay Berkowitz is passionate about helping lawyers get great results from their digital marketing.
His work is based on three core values:
Honest results. Constant communication. Innovation.
Join Chris Mullins for an in-depth, information-rich conversation with Jay that shows you how attorneys and law firms can, and must, adapt internet marketing and digital marketing strategies to attract prospects and dominate their local market.
Tune in now and get Jay Berkowitz’ thoughts on:
What drives his purpose and passion for the legal profession
What lessons Jay Berkowitz has learned that he wi...
2024-05-0827 minLawyers Tell All®: Conversations with Chris MullinsJason Melton on Nearshoring and Team-Building for Attorneys and Law FirmsJason Melton is an acclaimed, accomplished, and award-winning personal injury attorney in Florida.
As a lawyer looking to hire international, multilingual assistants for his firm, he struggled to find proficient English-speakers who could seamlessly integrate with his team despite the challenges of remote work.
Motivated to overcome these challenges, he meticulously developed an approach to interviewing and evaluating international applicants.
After finding a successful strategy, he launched Regents Remote Services, dedicated to connecting businesses with these exceptional professionals.
Join Chris Mullins for a revealing, unique conversation with Jason that brings the...
2024-05-0236 minLawyers Tell All®: Conversations with Chris MullinsDavid Klein on Programmatic Advertising and Targeted Marketing for Law FirmsDavid Klein knows precision is key to building compelling advertising.
This means knowing who you’re talking to, what to say, and when to say it. He also knows that t exact targeting turns solicitation into conversation.
David has a passion for helping law firms increase the effectiveness of their advertising budgets and focuses on law firms spending on TV advertising and helping them with the transition to streaming TV advertising.
In this episode, David joins Chris Mullins and reveals how lawyers and law firms can utilize television advertising in today’s market to g...
2024-04-3027 min
The Running Deep PodcastChris Dixon: Endurance, Empathy, and Making a Difference: The Inspiring Journey of UltraDonate to the podcast here https://buymeacoffee.com/therunningdeeppodcastChris Dixon's journey as an ultra-endurance athlete is deeply rooted in personal experiences and a commitment to making a difference. Inspired by his daughter's disability, Chris found solace and purpose in running, channeling his energy towards making a positive impact. Battling with mental health challenges such as ADHD, anxiety, and depression, Chris discovered resilience and strength through his endurance pursuits. As a father, Chris values the lessons learned from balancing parent life, finding wisdom and insight in the joys and challenges of raising a child...
2024-04-301h 13
The Running Deep PodcastChris Dixon: Endurance, Empathy, and Making a Difference: The Inspiring Journey of UltraDonate to the podcast here https://buymeacoffee.com/therunningdeeppodcast
Chris Dixon's journey as an ultra-endurance athlete is deeply rooted in personal experiences and a commitment to making a difference. Inspired by his daughter's disability, Chris found solace and purpose in running, channeling his energy towards making a positive impact. Battling with mental health challenges such as ADHD, anxiety, and depression, Chris discovered resilience and strength through his endurance pursuits. As a father, Chris values the lessons learned from balancing parent life, finding wisdom and insight in the joys and challenges of raising a child...
2024-04-301h 13Lawyers Tell All®: Conversations with Chris MullinsAngela Langlotz on Trademarks, Copyright, and Intellectual Property LawFailure to understand your intellectual property rights — that is, your rights as to your brands and creations — will cost you money and make it hard for you to protect what you create.
When you don’t know how to identify and defend your rights, you’re putting your business at risk!
Angela Langlotz is passionate about getting her clients the best possible outcome and educating business owners about the benefits of protection for their trademarks and copyrights.
Join Angela and Chris Mullins for a riveting and highly educational conversation and prepare to learn answers...
2024-04-2326 minLawyers Tell All®: Conversations with Chris MullinsMelissa “Missy” Wigginton on Being of Service As a Personal Injury AttorneyFor many folks, a car crash or work-related accident has the potential to turn their lives upside down, leaving them unsure of which direction to turn.
When this happens, Melissa “Missy” Wigginton’s goal is to help her clients through their most difficult times and make sure they are properly represented when dealing with insurance companies.
She takes on the headache of dealing with insurance companies so clients can focus on getting better and personally works cases to ensure that every client stays informed and is treated as a friend and family.
Today, Missy...
2024-04-1632 minLawyers Tell All®: Conversations with Chris MullinsTalmage Boston on How the Best Did It: Leadership Lessons from Our Top PresidentsAs an attorney, Talmage Boston understands that having the ability to help people solve their problems that they can’t solve themselves is a superpower.
Over the years, it has also allowed him to hone his writing and public speaking skills.
The President of the United States is the most powerful leader in the world. He’s called to make the nation’s most impactful decisions while maintaining the support of the multitudes.
Though many have failed at the job, a select few have led America to new heights, and how they did it is...
2024-04-0242 minLawyers Tell All®: Conversations with Chris MullinsVictoria Collier on How to Add Value to Your Law FirmDo you find yourself frustrated with your law firm – like you may need to close the firm, you’re doing all the work but not getting anywhere, and/or you’re emotionally at your breaking point and ready to get off the treadmill?
Is your law firm positioned so it has value and is positioned to sell for maximum profit?
On the other hand, have you considered expanding exponentially right now by buying another law firm?
Join Chris Mullins for a riveting conversation with Victoria Collier of Quid Pro Quo on how to build...
2024-03-2630 min
Grow Your Law FirmMaximizing Revenue Through Effective Intake Strategies with Chris MullinsWelcome to episode 218 of the Grow Your Law Firm podcast, hosted by Ken Hardison. In this episode, Ken sits down with Chris Mullins, CEO of Mullins Media Group, LLC. Chris emphasizes treating intake teams like sales teams to improve conversion rates and revenue. They discuss strategies such as mystery calls, call scoring, and training new staff to enhance customer interactions and maximize success in converting calls to clients. Chris Mullins is a thought leader in the legal world of intake and attorneys. As the preeminent sales and communications consultant in te legal industry, Chris is the go-to for all things...
2024-03-1522 min
Personal Injury Mastermind237. Bill Pintas, Pintas & Mullins — Capture More Cases: Market Smarter, Partner StrongerDecades ago, as a young lawyer, William "Bill" Pintas could only afford $25 late-night TV spots. Today his juggernaut firm, Pintas & Mullans (@pintasmullins) boasts partnerships with 500+ top litigating firms after cracking the code on strategic marketing and alignments. Bill peels back the curtain on explosive growth tactics for PI firms. Learn how thoughtful spending, dream team partnering and customer service fanaticism can transform your case volume.PIMConGet your tickets for PIMCon HERE.LinksWant to hear more from elite personal injury lawyers and industry-leading marketers?Follow us on social...
2024-02-2225 minLawyers Tell All®: Conversations with Chris MullinsJoe Bravo on Navigating the Intersection of Law and TechnologyFor lawyers, the legal field is often less about the fun (cases) and more about the long hours spent doing infuriating little tasks like replying to emails or scheduling calls.
Joe Bravo has traversed a diverse career path, rooted in his initial journey as a consultant with legal foundations and a deep respect for the legal profession’s role in ensuring justice. Over the course of 17 years, Joe transitioned into a unique role, venturing into nearshoring and virtual staffing for law firms.
Tune in now and get Joe Bravo’s thoughts on:
What can you t...
2023-11-0140 min
Center Stage143 - Building an Effective Intake Team with Chris MullinsGet ready to transform your law firm's intake procedures with actionable insights from Chris Mullins, the Phone Sales Doctor. This episode promises to deliver crucial tips on building an effective intake team in your firm, putting the spotlight on both inbound and outbound sales. Chris guides us through the necessity of a well-devised system to convert digital leads aggressively and the importance of chasing leads promptly to ensure they don't slip away.Moving forward, we uncover the vital role of an intake sales manager and how they drive your law firm's success. Tune in as we reveal...
2023-10-2526 minLawyers Tell All®: Conversations with Chris MullinsLeah Wise on Relentless RepresentationLeah Wise is a fervent and resourceful advocate for victims. Her work has changed the lives of her clients, giving them Hope for the future by holding companies and negligent persons accountable for the damages caused.
Leah Wise’s true passion lies in philanthropy and inspiration. She formed Wise Women Foundation with the idea of the empowerment of Latinas in many spaces — from business to education.
In 2022, Leah sponsored the Leah Wise Latina Student Hardship Fund at the St. Mary’s University School of Law, her alma mater. She has pledged $50,000 to the law school to hel...
2023-10-1933 min
Ten Golden Rules Internet Marketing for Law Firms PodcastEP059: Conversion Immersion with Chris Mullins Author of Law Firm Conversions: Great Marketing Is Not Enough When Your Prospects Don't Convert!Join our host Jay Berkowitz as he sits down with intake conversion expert Chris Mullins and discover the world’s best strategies to optimize your law firm’s intake and conversion techniques. Get ready to take notes (and share with your intake team) as you get tips to improve your legal sales techniques, to employ the use of empathy, and call-answering best practices. Chris also reveals her 5 step relationship, sales, conversion script that helps businesses turn leads into quality clients. Plus, you’ll get an exclusive breakdown of a live phone call, highlighting the key takeaways from the call. Ti...
2023-10-031h 22