Shows
The CCS Insight PodcastAchieving Customer Success in the Face of IT ComplexityToday's IT solutions are more complex than ever, with enterprises navigating how to introduce new capabilities like cloud, mobile and Internet of things to a foundation of traditional technology. Maintaining an open and clear line of communication with an IT partner can make all the difference in this process, assuring the best chance of success for both parties. Also, a good partner should help its client organization bring specific skill sets in-house, becoming more self-sufficient and capable of developing at pace.For this episode of the CCS Insight podcast, I was joined by IBM's Natalie Denyer, Director...2023-06-1334 min