Shows
The Yes Show!E42 Say Yes to the Mess: Turning the Worst into a Hospitality Powerhouse with Mark IrgangIn this unforgettable episode of The Yes Show, Christine sits down with hospitality veteran Mark Irgang, whose journey reads like a movie script. He went from the iconic Marriott Marquis to a bottom-ranking Courtyard hotel—located across the street from a prison. But instead of saying no, Mark leaned in and transformed a failing property into one of the top 75 in the brand.He'll reveal what it’s really like to go from full service to select—and back again—plus what full-service leaders often overlook about their select service peers.From vacuuming around guests’ feet to handing out Nutri-Grai...2025-06-2351 min
The Yes Show!E42 Say Yes to the Mess: Turning the Worst into a Hospitality Powerhouse with Mark IrgangIn this unforgettable episode of The Yes Show, Christine sits down with hospitality veteran Mark Irgang, whose journey reads like a movie script. He went from the iconic Marriott Marquis to a bottom-ranking Courtyard hotel—located across the street from a prison. But instead of saying no, Mark leaned in and transformed a failing property into one of the top 75 in the brand.He'll reveal what it’s really like to go from full service to select—and back again—plus what full-service leaders often overlook about their select service peers.From vacuuming around guests’ feet to handing out Nutri-Grai...2025-06-2351 min
The Yes Show!E41 Craft a TEDx Talk That Gets Picked, Shared & Remembered with Cesar CervantesShow Notes:Ever dreamed of doing a TEDx talk—or just want to be a more compelling communicator? In this powerful and hilarious episode, Christine Trippi is joined by master speech coach and former stand-up comic Cesar Cervantes, who has coached speakers across three continents and co-authored Great Speech. Together, they peel back the curtain on what it takes to craft and deliver an unforgettable talk—whether it’s for TEDx, a keynote, or your next team huddle.You’ll laugh, learn, and maybe even cry as Christine shares her own vulnerable (and Botox-re...2025-06-1755 min
The Yes Show!E41 Craft a TEDx Talk That Gets Picked, Shared & Remembered with Cesar CervantesShow Notes:Ever dreamed of doing a TEDx talk—or just want to be a more compelling communicator? In this powerful and hilarious episode, Christine Trippi is joined by master speech coach and former stand-up comic Cesar Cervantes, who has coached speakers across three continents and co-authored Great Speech. Together, they peel back the curtain on what it takes to craft and deliver an unforgettable talk—whether it’s for TEDx, a keynote, or your next team huddle.You’ll laugh, learn, and maybe even cry as Christine shares her own vulnerable (and Botox-re...2025-06-1655 min
The Yes Show!E40 Uplifted Leadership: The Power of Positivity with Ryan MintonShow Notes:What if every interaction you had could lift someone just a little higher?In this unforgettable episode of The YES Show, Christine sits down with speaker, author, and former hotel executive Ryan Minton, who left a six-figure corporate role not to chase more—but to impact more.From heart-tugging moments with his son at Costco to the simple greeting that launched a leadership movement, Ryan shares real-life stories that will stay with you long after you listen.We dive deep into his upcoming book Uplifted (releasing June 10), a powerful manifesto for le...2025-06-1048 min
The Yes Show!E40 Uplifted Leadership: The Power of Positivity with Ryan MintonShow Notes:What if every interaction you had could lift someone just a little higher?In this unforgettable episode of The YES Show, Christine sits down with speaker, author, and former hotel executive Ryan Minton, who left a six-figure corporate role not to chase more—but to impact more. From heart-tugging moments with his son at Costco to the simple greeting that launched a leadership movement, Ryan shares real-life stories that will stay with you long after you listen.We dive deep into his upcoming book Uplifted (releasing June 10), a powerful manifesto for le...2025-06-0948 min
The Yes Show!E39 Idea Fairy vs. Execution Queen | Pound Through Your Greatest Results!Stop spinning in circles. Start smashing guest scoresAre you working hard but not moving forward? You might be under the spell of the Idea Fairy—constantly chasing new trends, TikToks, and techniques, but never truly solving the real problems holding your team back. In this episode, Christine Trippi delivers a powerful wake-up call:It’s not about having more ideas—it’s about executing the right one.Discover the one broken process in most hotels that’s silently crushing your guest experience scores—and how fixing it can transform your results, your reputation, and your team’s momentum. THIS IS THE GOLDEN...2025-06-0210 minThe Yes Show!E39 Idea Fairy vs. Execution Queen | Pound Through Your Greatest Results!Stop spinning in circles. Start smashing guest scoresAre you working hard but not moving forward? You might be under the spell of the Idea Fairy—constantly chasing new trends, TikToks, and techniques, but never truly solving the real problems holding your team back. In this episode, Christine Trippi delivers a powerful wake-up call:It’s not about having more ideas—it’s about executing the right one.Discover the one broken process in most hotels that’s silently crushing your guest experience scores—and how fixing it can transform your results, your reputation, and your team’s momentum. THIS IS THE GOLDEN...2025-06-0210 min
The Yes Show!E38 Part 2: Treat the Emotion & Overdeliver – Jamie Cooperstein’s 5 Keys to Service ExcellenceIn Part 2 of this heartwarming and insightful interview, Christine welcomes back hospitality expert and former “Concierge to the Stars” Jamie Cooperstein. Jamie dives into her signature Five Keys to Service Excellence, emphasizing emotional intelligence, empowerment, and overdelivering with grace. You’ll learn actionable ways to elevate guest experiences—whether you're in hotels, healthcare, retail, or beyond.📚 What You'll Learn:Why treating the emotion is the #1 strategy for winning back upset customersJamie’s tried-and-true Five Keys to Service ExcellenceHow to under-promise and overdeliver like a hospitality ninjaA jaw-dropping service win that made Jamie the heroThe power of timely service recovery and the Servi...2025-05-2636 min
The Yes Show!E38 Part 2: Treat the Emotion & Overdeliver – Jamie Cooperstein’s 5 Keys to Service ExcellenceIn Part 2 of this heartwarming and insightful interview, Christine welcomes back hospitality expert and former “Concierge to the Stars” Jamie Cooperstein. Jamie dives into her signature Five Keys to Service Excellence, emphasizing emotional intelligence, empowerment, and overdelivering with grace. You’ll learn actionable ways to elevate guest experiences—whether you're in hotels, healthcare, retail, or beyond.📚 What You'll Learn:Why treating the emotion is the #1 strategy for winning back upset customersJamie’s tried-and-true Five Keys to Service ExcellenceHow to under-promise and overdeliver like a hospitality ninjaA jaw-dropping service win that made Jamie the heroThe power of timely service recovery and the Servi...2025-05-2636 min
The Yes Show!E37 Polished, with Personality: From Sports Dreams to Concierge Queen with Jamie Cooperstein (1 of 2)Part 1 of 2:🔊 Show NotesWhat do sports journalism, Botox appointments, and secret luxury back hallways have in common? The fabulous Jamie Cooperstein! This week, we dive into one of the juiciest conversations I’ve had on The YES Show—so juicy I had to make it two parts! In this first half of our delightful two-part conversation, I sit down with Jamie Cooperstein, former Five Diamond concierge, hospitality speaker, and now author of True Hospitality. We explore her unexpected pivot from aspiring sportscaster to hospitality superstar, her first “YES” at the Rittenhouse Hotel, and a Botox story t...2025-05-1929 min
The Yes Show!E37 Polished, with Personality: From Sports Dreams to Concierge Queen with Jamie Cooperstein (1 of 2)Part 1 of 2:🔊 Show Notes: What do sports journalism, Botox appointments, and secret luxury back hallways have in common? The fabulous Jamie Cooperstein! This week, we dive into one of the juiciest conversations I’ve had on The YES Show—so juicy I had to make it two parts! In this first half of our delightful two-part conversation, I sit down with Jamie Cooperstein, former Five Diamond concierge, hospitality speaker, and now author of True Hospitality. We explore her unexpected pivot from aspiring sportscaster to hospitality superstar, her first “YES” at the Rittenhouse Hotel, and a Botox story...2025-05-1929 minThe Yes Show!E36 #1 Mistake Trying to Improve Guest Experience🎧 Episode Summary:In this powerful solo episode, Christine drops a truth bomb that might just save your sanity: The problem isn’t that you’re not working hard enough—it’s that you’re working too hard… on the wrong things. If you're feeling overwhelmed by ideas but stuck in place, this episode will help you shift from spinning your wheels to making Sweet Results happen.Christine shares how to escape the "Idea Fairy Whirlwind" and the key role strategy, support, and community play in moving from distraction to execution. Plus, she gives an inside peek into the Crown So...2025-05-1221 minThe Yes Show!E36 #1 Mistake Trying to Improve Guest Experience🎧 Episode Summary:In this powerful solo episode, Christine drops a truth bomb that might just save your sanity: The problem isn’t that you’re not working hard enough—it’s that you’re working too hard… on the wrong things. If you're feeling overwhelmed by ideas but stuck in place, this episode will help you shift from spinning your wheels to making Sweet Results happen.Christine shares how to escape the "Idea Fairy Whirlwind" and the key role strategy, support, and community play in moving from distraction to execution. Plus, she gives an inside peek into the Crown So...2025-05-1221 minThe Yes Show!E35 Summer Rush Survival: 3 Bonus Swim Lessons for Sweet SuccessSummer is almost here—and with it comes weddings, sports groups, reunions, and... high expectations! In this episode, Christine Trippi gives Yes Show listeners three BONUS swim lessons to help you and your team stay afloat during the seasonal surge. From analyzing guest feedback to injecting fun and leveraging TikTok, these powerful strategies will keep your scores soaring and your team energized. Plus, learn how to join the Sweet Summer Scores Masterclass and access more tools through the Crown Society.Links Mentioned:👉 Join the Sweet Summer Scores Masterclass (Donate-What-You-Can): https://www.thewisepineapple.com/swimlessons2025✅ 3 Action Items✅Schedule a Guest Survey De...2025-05-0509 minThe Yes Show!E35 Summer Rush Survival: 3 Bonus Swim Lessons for Sweet SuccessSummer is almost here—and with it comes weddings, sports groups, reunions, and... high expectations! In this episode, Christine Trippi gives Yes Show listeners three BONUS swim lessons to help you and your team stay afloat during the seasonal surge. From analyzing guest feedback to injecting fun and leveraging TikTok, these powerful strategies will keep your scores soaring and your team energized. Plus, learn how to join the Sweet Summer Scores Masterclass and access more tools through the Crown Society.Links Mentioned:👉 Join the Sweet Summer Scores Masterclass (Donate-What-You-Can): https://www.thewisepineapple.com/swimlessons2025✅ 3 Action Items✅Schedule a Guest Survey De...2025-05-0509 min
The Yes Show!E34 YES… Leadership, Comedy, Autism, and How to Rock TikTok in Your 50s🎙️ YES… Leadership, Comedy, Autism, and How to Rock TikTok in Your 50sGuest: Karen Mayor Cunningham | Advocate, Comedian, Special Education BossWhat do autism, stand-up comedy, hotel leadership, and TikTok success all have in common? This week’s YES Show guest, Karen Mayor Cunningham, ties it all together with heart, humor, and a whole lot of YES energy.After receiving a crushing diagnosis about her son, Karen made a decision that changed everything—one that launched a new mission, ignited a million-follower movement, and brought laughter into the most unexpected places.In this episode, you'll hear:- The shocking words that changed Kar...2025-04-2844 minThe Yes Show!E34 YES… Leadership, Comedy, Autism, and How to Rock TikTok in Your 50s🎙️ YES… Leadership, Comedy, Autism, and How to Rock TikTok in Your 50sGuest: Karen Mayor Cunningham | Advocate, Comedian, Special Education BossWhat do autism, stand-up comedy, hotel leadership, and TikTok success all have in common? This week’s YES Show guest, Karen Mayor Cunningham, ties it all together with heart, humor, and a whole lot of YES energy.After receiving a crushing diagnosis about her son, Karen made a decision that changed everything—one that launched a new mission, ignited a million-follower movement, and brought laughter into the most unexpected places.In this episode, you'll hear:- The shocking words that changed Kar...2025-04-2844 minThe Yes Show!E33 The Blue Line Brain: Are You Still Thinking for Yourself?Show Notes:Before GPS and smartphones, we learned by doing, by observing, and by living in the moment. But in today’s world, are we outsourcing too much of our thinking to automation and AI? In this episode, Christine Trippi explores what she’s coined the Blue Line Brain—a mindset of blindly following directions without understanding the "why." From childhood car rides to today's overreliance on ChatGPT, she shares a vulnerable and insightful journey toward reclaiming critical thinking, creativity, and confidence.LEARNING BULLETS🎯What “Blue Line Brain” means—and why it's a danger to creativity and...2025-04-2112 minThe Yes Show!E33 The Blue Line Brain: Are You Still Thinking for Yourself?Show Notes:Before GPS and smartphones, we learned by doing, by observing, and by living in the moment. But in today’s world, are we outsourcing too much of our thinking to automation and AI? In this episode, Christine Trippi explores what she’s coined the Blue Line Brain—a mindset of blindly following directions without understanding the "why." From childhood car rides to today's overreliance on ChatGPT, she shares a vulnerable and insightful journey toward reclaiming critical thinking, creativity, and confidence.LEARNING BULLETS🎯What “Blue Line Brain” means—and why it's a danger to creativity and leadership🎯How...2025-04-2112 min
The Yes Show!E32 From Bellman to Beats: How Amani Roberts Spun His Way to SuccessShow Notes:"Failure isn’t final—it's the remix before the hit single."In this high-energy episode, Christine Trippi welcomes the dynamic Amani Roberts—DJ, professor, bestselling author, and former hospitality executive—who shares how saying YES to creativity led him from the front desk to the DJ booth, and beyond.Amani Roberts is a professor, DJ, podcast host, USA Today bestselling author, and former Marriott executive who inspires professionals to rediscover their creative spark. Whether through music, storytelling, or strategy, Amani helps people and organizations level up—one YES at a time.🔑 Bullet Learning Points:2025-04-1422 minThe Yes Show!E32 From Bellman to Beats: How Amani Roberts Spun His Way to SuccessShow Notes:"Failure isn’t final—it's the remix before the hit single."In this high-energy episode, Christine Trippi welcomes the dynamic Amani Roberts—DJ, professor, bestselling author, and former hospitality executive—who shares how saying YES to creativity led him from the front desk to the DJ booth, and beyond.Amani Roberts is a professor, DJ, podcast host, USA Today bestselling author, and former Marriott executive who inspires professionals to rediscover their creative spark. Whether through music, storytelling, or strategy, Amani helps people and organizations level up—one YES at a time.🔑 Bullet Learning...2025-04-1422 minThe Yes Show!E31 Say Yes to Crazy: Choosing Courage Over ComfortWelcome back, Wise Pineapples! In this episode of The Yes Show, we're talking about something that makes life exciting—being CRAZY! But not the kind of crazy that makes you lose your mind. We’re talking about stepping outside your comfort zone and choosing courage over comfort.Join Christine Trippi as she shares how embracing the "crazy" moments in life rewires your brain, boosts happiness, and leads to incredible experiences. She’ll walk you through three steps to build courage, spill the pineapple tea about "hilarious" personal story about when crazy didn’t work out, and challenge you to take a b...2025-04-0711 minThe Yes Show!E31 Say Yes to Crazy: Choosing Courage Over ComfortWelcome back, Wise Pineapples! In this episode of The Yes Show, we're talking about something that makes life exciting—being CRAZY! But not the kind of crazy that makes you lose your mind. We’re talking about stepping outside your comfort zone and choosing courage over comfort.Join Christine Trippi as she shares how embracing the "crazy" moments in life rewires your brain, boosts happiness, and leads to incredible experiences. She’ll walk you through three steps to build courage, spill the pineapple tea about "hilarious" personal story about when crazy didn’t work o...2025-04-0711 min
The Yes Show!E30 Say YES to Life with Danny BaderEpisode Show-notes:In this inspiring episode of The YES Show, I sit down with Danny Bader, whose remarkable story of survival and transformation will leave you reflecting on life’s purpose and the power of resilience. After surviving a near-fatal electrocution accident, Danny didn’t just recover physically—he underwent a profound mental and spiritual awakening that led him to develop his powerful philosophy, Radical Reverence for Life (RFL). His journey has inspired countless individuals to cultivate deeper purpose, faith, and gratitude in their lives.Action Items:1️⃣ The Three Rs – Recognize, Review Reflect2️⃣ Break the Routine – Identify o...2025-03-3149 minThe Yes Show!E30 Say YES to Life with Danny BaderEpisode Show-notes:In this inspiring episode of The YES Show, I sit down with Danny Bader, whose remarkable story of survival and transformation will leave you reflecting on life’s purpose and the power of resilience. After surviving a near-fatal electrocution accident, Danny didn’t just recover physically—he underwent a profound mental and spiritual awakening that led him to develop his powerful philosophy, Radical Reverence for Life (RFL). His journey has inspired countless individuals to cultivate deeper purpose, faith, and gratitude in their lives.Action Items:1️⃣ The Three Rs – Recognize, Review Reflect2️⃣ Break the Routine –...2025-03-3149 minThe Yes Show!E29 Time Traveling to Your Best Future!| The YES! ShowShow Notes:Do you celebrate random anniversaries? This week, Christine is marking a HUGE 35-year milestone, and it got her thinking—what if we could time travel? While we can’t go back and change the past, we can make decisions today that our future selves will thank us for!In this episode, Christine shares: ✅ A life-changing decision she made 35 years ago 🕰️ ✅ The power of saying YES to a better future 🚀 ✅ How to stop “should-ing” on yourself and take action 🔥 ✅ A challenge to create the best version of future you 💡🎁 Action Items:🔹 Reflect on the best gift your younger self gave you.🔹 Decide...2025-03-2408 minThe Yes Show!E29 Time Traveling to Your Best Future! | The YES! ShowShow NotesDo you celebrate random anniversaries? This week, Christine is marking a HUGE 35-year milestone, and it got her thinking—what if we could time travel? While we can’t go back and change the past, we can make decisions today that our future selves will thank us for!In this episode, Christine shares: ✅ A life-changing decision she made 35 years ago 🕰️ ✅ The power of saying YES to a better future 🚀 ✅ How to stop “should-ing” on yourself and take action 🔥 ✅ A challenge to create the best version of future you 💡🎁 Action Items:2025-03-2408 min
The Yes Show!E28 Hiring Hack: Why International Interns Are Game-Changers with Tania KoehlerEpisode Summary:In this episode, hospitality leader Tania Koehler reveals how saying YES to international talent has transformed her teams and business. She shares her journey from Ecuador to the U.S., her passion for mentoring J-1 and H-2B interns, and how these programs create a thriving, diverse workplace. Learn why hiring globally isn’t just a staffing solution—it’s a leadership strategy that builds stronger, more engaged teams.Key Takeaways:✅ Why International Interns? – The benefits of supplementing your team with J-1s and H-2Bs.✅ The YES Mindset – How saying YES to international talent creates leadership opportunities...2025-03-1754 min
The Yes Show!E28 Hiring Hack: Why International Interns Are Game-Changers with Tania KoehlerEpisode Summary:In this episode, hospitality leader Tania Koehler reveals how saying YES to international talent has transformed her teams and business. She shares her journey from Ecuador to the U.S., her passion for mentoring J-1 and H-2B interns, and how these programs create a thriving, diverse workplace. Learn why hiring globally isn’t just a staffing solution—it’s a leadership strategy that builds stronger, more engaged teams.Key Takeaways:✅ Why International Interns? – The benefits of supplementing your team with J-1s and H-2Bs.✅ The YES Mindset – How saying YES to international talent creates leadership opportunities...2025-03-1754 minThe Yes Show!E27 Yes Leadership at the Ritz!Have you ever been solving a problem, only to realize you were focused on the wrong issue? In this episode, we dive into a legendary Ritz-Carlton YES leadership moment where Mr. Horst Schulze uncovered a hidden problem in an unexpected place! 🚀You'll learn:✅ Why the first answer is rarely the real answer✅ How the Five Whys method exposes the true root cause✅ Why you can’t solve problems from behind a desk✅ The danger of the "Idea Fairy" distracting you from real solutions✅ How small operational changes can have a massive impact📥 Grab the Say YES to Five Whys Worksheet: thewise...2025-03-1008 minThe Yes Show!E27 Yes Leadership at the Ritz!Show Notes:Have you ever been solving a problem, only to realize you were focused on the wrong issue? In this episode, we dive into a legendary Ritz-Carlton YES leadership moment where Mr. Horst Schulze uncovered a hidden problem in an unexpected place! 🚀You'll learn:✅ Why the first answer is rarely the real answer✅ How the Five Whys method exposes the true root cause✅ Why you can’t solve problems from behind a desk✅ The danger of the "Idea Fairy" distracting you from real solutions✅ How small operational changes can have a massive impact📥 Grab the Say YES to Five Whys W...2025-03-1008 minThe Yes Show!E26 Saying YES to Surrogacy & Leadership with Skye Branson🎯 Show NotesWhat happens when you say YES to something bigger than yourself? Skye Branson shares her incredible journey of becoming a surrogate and how it has transformed her life, leadership, and perspective on what’s possible. From navigating surrogacy to leading multimillion-dollar hotels, this conversation is full of heart, leadership wisdom, and game-changing career advice.🗝️ Key Talking Points:✔️ Saying YES to Surrogacy: How a desire to give back turned into a life-changing experience.✔️ The First Step: How Skye got started, found the right agency, and navigated the process.✔️ Lessons in Leadership: The impact of believing in peopl...2025-03-0310 minThe Yes Show!E26 Saying YES to Surrogacy & Leadership with Skye Branson🎯 Show NotesWhat happens when you say YES to something bigger than yourself? Skye Branson shares her incredible journey of becoming a surrogate and how it has transformed her life, leadership, and perspective on what’s possible. From navigating surrogacy to leading multimillion-dollar hotels, this conversation is full of heart, leadership wisdom, and game-changing career advice.🗝️ Key Talking Points:✔️ Saying YES to Surrogacy: How a desire to give back turned into a life-changing experience.✔️ The First Step: How Skye got started, found the right agency, and navigated the process.✔️ Lessons in Leadership: The impact of believing in peopl...2025-03-0353 minThe Yes Show!E25 Lead Like a CEO: 5 Steps to Sweet Results🚀 Hey there, my sweet friend! In this shorty solo episode, I’m sharing my five simple steps to becoming the CEO of your career and life. Whether you're leading a hotel, a team, or your own business, these steps will help you take control, stop making excuses, and get Sweet Results!Key Takeaways:🔥 Be a Viking, not a Victim! – Focus on solutions, not excuses.🎯 Control What You Can – Stop stressing over what’s outside your power.✅ Success = Strategy + Action + Adaptability – The fastest way to win is to take action, measure progress, and adjust quickly.The 5 Steps to Sweet Results:1️⃣ Vision – Know Your Goal...2025-02-2408 minThe Yes Show!E25 Lead Like a CEO: 5 Steps to Sweet ResultsHey there, my sweet friend! In this shorty solo episode, I’m sharing my five simple steps to becoming the CEO of your career and life. Whether you're leading a hotel, a team, or your own business, these steps will help you take control, stop making excuses, and get Sweet Results!Key Takeaways:🔥 Be a Viking, not a Victim! – Focus on solutions, not excuses.🎯 Control What You Can – Stop stressing over what’s outside your power.✅ Success = Strategy + Action + Adaptability – The fastest way to win is to take action, measure progress, and adjust quickly.The 5 Steps to Sweet Results:1️⃣ Vision – Know Your Goa...2025-02-2408 min
The Yes Show!E24 Hospitality Hiring, State of the Union: What's In and Out, with Jeremy NicholsEpisode Summary:In this episode of The YES Show, Christine Trippi sits down with the #hospitality1 Headhunter in Florida, Jeremy Nichols, a former corporate talent acquisition leader turned Gecko Hospitality franchise owner. Jeremy shares his journey of saying YES to entrepreneurship, the latest hiring trends in hospitality, and what job seekers must know about resumes, interviews, and career growth. Plus, we talk about what's in and what's out in recruitment, resumes, and even get into a fun discussion on 80s movies and soft skills!Key Topics Discussed:✅ Jeremy’s bold YES to leaving corpo...2025-02-1743 minThe Yes Show!E24 Hospitality Hiring, State of the Union: What's In and Out, with Jeremy NicholsEpisode Summary:In this episode of The YES Show, Christine Trippi sits down with the #hospitality1 Headhunter in Florida, Jeremy Nichols, a former corporate talent acquisition leader turned Gecko Hospitality franchise owner. Jeremy shares his journey of saying YES to entrepreneurship, the latest hiring trends in hospitality, and what job seekers must know about resumes, interviews, and career growth. Plus, we talk about what's in and what's out in recruitment, resumes, and even get into a fun discussion on 80s movies and soft skills!Key Topics Discussed:✅ Jeremy’s bold YES to leaving corporate and start...2025-02-1743 minThe Yes Show!E23 Say YES to Lovin' Loyalty🍍Wise Pineapples, today we’re saying YES to increasing guest loyalty and appreciation with five juicy tips from my Lovin’ Loyalty Masterclass! Join me as I share how recognizing, celebrating, and personalizing guest experiences can take loyalty to the next level.Plus, I’ll reveal why the ‘Idea Fairy’ might be getting in your way!Key Learnings:🍍Guests value their loyalty status and points—recognizing them genuinely makes a difference.🍍Move beyond robotic recognition and truly celebrate their milestones.🍍Appreciation creates emotional connections that drive lasting loyalty.🍍Personal...2025-02-1010 minThe Yes Show!E23 Say YES to Lovin' Loyalty - Five Juicy Tips!🍍Wise Pineapples, today we’re saying YES to increasing guest loyalty and appreciation with five juicy tips from my Lovin’ Loyalty Masterclass! Join me as I share how recognizing, celebrating, and personalizing guest experiences can take loyalty to the next level.Plus, I’ll reveal why the ‘Idea Fairy’ might be getting in your way!Key Learnings:🍍Guests value their loyalty status and points—recognizing them genuinely makes a difference.🍍Move beyond robotic recognition and truly celebrate their milestones.🍍Appreciation creates emotional connections that drive lasting loyalty.🍍Personal...2025-02-1010 minThe Yes Show!E22 Say Yes, To Overcoming Fear & Self-Doubt📢 Description:In this powerful episode of The YES Show, Christine Trippi sits down with executive coach Paul Boyles to uncover the YES moment that changed his life.
After 35 years in HR, Paul made the bold decision to leave his corporate career and launch his own business—during a global crisis.
His journey is proof that when you say YES to opportunity, doors open in ways you never imagined.🚀 What You'll Gain from This Episode:✔️ The Growth Formula for Success – How Adaptability + Empathy + Strategic Vision = Sustained Success✔️ The Mindset Shift That Changes Everything – Why...2025-02-0350 min
The Yes Show!E22 Say Yes, To Overcoming Fear & Self-Doubt📢 Description:In this powerful episode of The YES Show, Christine Trippi sits down with executive coach Paul Boyles to uncover the YES moment that changed his life.
After 35 years in HR, Paul made the bold decision to leave his corporate career and launch his own business—during a global crisis.
His journey is proof that when you say YES to opportunity, doors open in ways you never imagined.🚀 What You'll Gain from This Episode:✔️ The Growth Formula for Success – How Adaptability + Empathy + Strategic Vision = Sustained Success
...2025-02-0350 minThe Yes Show!E 21 Say Yes to OpportunitiesShow Notes:
In this episode of The YES Show, Christine dives into how to
reframe your instinctive "no" into a "yes" that opens doors
to growth and possibility. Discover:
Learn how to shift from "no" to "yes" and watch your world
transform!
🎯 Learning Bullets:
Rewire Your Mindset: Saying no is instinctive, but growth happens when you embrace yes.
Apply the Formula: Use the four steps to explore opportunities rather than shutting them down.
Start Small: Even if the answer is ultimately no, explore ideas creatively and plant seeds for the future.
🎬...2025-01-2706 minThe Yes Show!E 21 Say YES to Opportunities!Show Notes:
In this episode of The YES Show, Christine dives into how to
reframe your instinctive "no" into a "yes" that opens doors
to growth and possibility. Discover:
Learn how to shift from "no" to "yes" and watch your world
transform!
🎯 Learning Bullets:
Rewire Your Mindset: Saying no is instinctive, but growth happens when you embrace yes.
Apply the Formula: Use the four steps to explore opportunities rather than shutting them down.
Start Small: Even if the answer is ultimately no, explore ideas creatively and plant seeds for the future.
🎬 Three Action Items for Leaders...2025-01-2706 min
The Yes Show!E20 50 Cups of Coffee: Building Cultures of Connection with Bobby Audley
Summary:In this episode of The YES Show, Christine Trippi sits down with Bobby Audley, professional keynote speaker, team coach, and creator of the "50 Cups of Coffee" challenge. Bobby shares his journey of transforming simple coffee chats into a profound practice of intentional connection that has changed lives and organizations. From inspiring his TED talks to helping teams build cultures of connection, Bobby's insights are a masterclass in leadership, networking, and personal growth. Whether you’re a leader looking to energize your team or simply searching for ways to expand your network, this episode offers inspiration, actionable tips, and...2025-01-2056 min
The Yes Show!E20 50 Cups of Coffee: Building Cultures of Connection with Bobby Audley
Summary:In this episode of The YES Show, Christine Trippi sits down with Bobby Audley, professional keynote speaker, team coach, and creator of the "50 Cups of Coffee" challenge. Bobby shares his journey of transforming simple coffee chats into a profound practice of intentional connection that has changed lives and organizations. From inspiring his TED talks to helping teams build cultures of connection, Bobby's insights are a masterclass in leadership, networking, and personal growth. Whether you’re a leader looking to energize your team or simply searching for ways to expand your network, this episode offers inspiration, actionable tips, and...2025-01-2056 min
The Yes Show!E19 Behind the Scenes at The Guest House: A Tour of Elvis-Inspired SuitesEpisode Description:In this special bonus episode, we’re live onsite at The Guest House with Hotel Manager Travis Campbell! Travis takes us on an exclusive tour of the hotel’s legendary Elvis-inspired suites, revealing the creative details, unique guest experiences, and personal stories that bring these rooms to life. Tune in to learn how The Guest House channels Elvis' legacy into unforgettable hospitality.
Key Takeaways from the Episode:
The Inspiration Behind the Suites: Discover how Elvis' iconic style and legacy influenced every detail, from décor to design.
Creative Design Elements: A sneak peek into...2025-01-1306 min
The Yes Show!E19 Behind the Scenes at The Guest House: A Tour of Elvis-Inspired SuitesEpisode Description:In this special bonus episode, we’re live onsite at The Guest House with Hotel Manager Travis Campbell! Travis takes us on an exclusive tour of the hotel’s legendary Elvis-inspired suites, revealing the creative details, unique guest experiences, and personal stories that bring these rooms to life. Tune in to learn how The Guest House channels Elvis' legacy into unforgettable hospitality.
Key Takeaways from the Episode:
The Inspiration Behind the Suites: Discover how Elvis' iconic style and legacy influenced every detail, from décor to design.
Creative Design Elements: A sneak peek into...2025-01-1306 min
Getting to Aha! with Darshan Mehta[Greatest Hits] Take the Road That Scares the Hell Out of You with Christine Trippi, CEO at The Wise PineappleIn this Greatest Hits episode of Getting to Aha!, Darshan Mehta revisits his discussion with Christine Trippi, CEO at The Wise Pineapple, where she travels all over the U.S. to inspire, consult, train, and present keynote speeches based on some of the biggest ideas from her best-selling book: Yes Is the Answer: How Positivity, Passion, and Pineapples Will Transform Your Leadership and Your Life. With more than thirty-four years of experience, Christine is an award-winning hospitality leader in the industry. She’s so dedicated to her work that she left her six-figure salary at the largest travel company in th...2025-01-1041 min
The Yes Show!E18 Say Yes, to Service Fit for a King! Travis Campbell’s Journey from Air Force to Graceland!Description:
This week, on January 8th Elvis Presley would have turned 90 years old and we're celebrating the King here on The Yes Show!
In this special first in-person interview, we welcome Travis Campbell, a dynamic leader with over 20 years in the U.S. Air Force and a thriving career in luxury hospitality. Now the hotel manager at The Guest House at Graceland, Travis combines world-class service with Southern charm.
Join us as Travis shares his inspiring journey, insights into leadership, and lessons in creating unforgettable guest and team experiences—all while paying homage to Elvis's iconic legacy and introducing us...2025-01-0647 min
The Yes Show!E17 Trailblazing Hospitality: How Peachtree Is Transforming Culture & Retention
🍍Episode Highlights:
In this episode of The YES Show, Christine interviews Nicole Adams, a hospitality culture trailblazer at Peachtree Group, sharing:
The story of Nicole's first hospitality mentor, the legendary Horst Schulze.
How Peachtree’s Vacation Reimbursement Plan (VRP) is redefining retention in the industry.
Leadership lessons, including the power of saying YES and the importance of innovation and trust.
Peachtree's inspiring initiatives that combine culture with community responsibility, such as their partnership with Procure Impact.Also, learn why Horst Schultz used to pull out a ruler during property visits!
Learning Bullets:
Invest in People: Innovative programs like VRP foste...2024-12-1641 min
The Yes Show!E17 Trailblazing Hospitality: How Peachtree Is Transforming Culture & Retention🍍Episode Highlights:
In this episode of The YES Show, Christine interviews Nicole Adams, a hospitality culture trailblazer at Peachtree Group, sharing:
The story of Nicole's first hospitality mentor, the legendary Horst Schulze.
How Peachtree’s Vacation Reimbursement Plan (VRP) is redefining retention in the industry.
Leadership lessons, including the power of saying YES and the importance of innovation and trust.
Peachtree's inspiring initiatives that combine culture with community responsibility, such as their partnership with Procure Impact.Also, learn why Horst Schultz used to pull out a ruler during property visits!
Learning Bullets:
Invest in People: Innovative programs like VRP foste...2024-12-1641 min
The Yes Show!E04 Weird is Wonderful: Embrace Your Unique Journey with Shelley Brown
Show Notes Description:In this episode of The YES Show, we're diving deep with Shelley Brown, the vibrant author of Weird Girl Adventures. Shelley shares her transformative journey of saying "YES" to her authentic self after years of hiding her uniqueness. Discover how she redefined the word "weird" and turned it into a powerful acronym that stands for:
Welcoming
Engaging
Integrating
Risk-taking
Delivering.
The power of starting your day with intention: Why the first steps you take each morning set the tone for your entire day.
The importance of preparation: How planning the night before can help...2024-12-1523 minThe Yes Show!E16 The Five Levels of Commitment: Transform Your Leadership and Life
Episode Summary:
In this solo shorty episode, Christine Trippi dives into the life-changing power of saying YES to commitment and how it impacts leadership and personal growth. Learn about the five levels of commitment—I Should, I Want, I Need, I Will, and the ultimate I Am—and how to shift your mindset and language to achieve your goals. Discover actionable tips to turn fleeting desires into empowering actions that lead to lasting results.
What You'll Learn:
The difference between energy and execution in achieving success.
The five levels of commitment and how they shape your mindset and actions.
Prac...2024-12-0909 min
The Yes Show!E15 Part 2 Creating Safer Spaces: Insights from Transgender Awareness MonthIn this powerful Part Two episode of The Yes Show, Christine Trippi continues her enlightening conversation with Lola Sophia for part two of their series celebrating Transgender Awareness Month.
They delve deep into topics that resonate beyond the transgender community, touching on inclusivity in the workplace, navigating personal journeys, and practical advice for hospitality leaders aiming to create welcoming environments for all guests and employees.
Topics:
Challenges and milestones in transgender travel
How to create safer, more inclusive workplaces
Personal stories of resilience and transformation
Supporting transgender team members with empathy...2024-12-0248 minThe Yes Show!E13 From "Nothing Burgers" to WOW Moments: How Small Efforts Create Lasting Guest ExperiencesShow Notes:
In today’s episode of The YES Show, host Christine Trippi takes us through her inspiring journey to complete her #50for50 challenge, visiting all 50 states before turning 50, and shares how her last stop, North Dakota, unexpectedly became one of the most memorable experiences of all. Christine shows how, by shifting our perspective, we can turn "nothing burger" moments into extraordinary guest experiences that leave people feeling valued, inspired, and seen.Highlights:
50 States by 50: Christine’s #50for50 challenge journey and the impact of setting a goal with passion and purpose.
Memorable Moment...2024-11-1816 min
The Yes Show!E12 Level Up Your Sales Game - Risk, Resilience & Real Connection - Amy BrodrickGuest:Amy Broderick, CEO of Walk In It and former SVP of Sales and Marketing at Chartwell HospitalityEpisode Summary:In this episode, Christine Trippi talks with Amy Broderick, a hospitality industry veteran and the CEO of Walk In It. Amy shares her journey from retail to hotel sales, to entrepreneur, driven by a leap of faith and a commitment to authentic leadership. They discuss the impact of embracing new sales technologies, the importance of resilience and trust in sales, and how staying authentic can set you apart in a competitive market.Top...2024-11-1138 minThe Yes Show!E11 Say YES to More: Boost Sales Without Budget Cuts!
Episode Summary: In this episode of The YES Show, Christine challenges the conventional approach of cutting costs and highlights creative ways to increase revenue as the year-end approaches. Rather than reducing budgets, Christine urges hotel leaders to think bigger, focusing on upselling, bundling, and enhancing customer experience to boost profits and guest experiences. She shares insightful strategies to drive sales without compromising service quality, while providing real-life examples of successful revenue-building initiatives. Christine’s three key takeaways include thinking beyond basics, maximizing market sales, and integrating convenience-based upsells to make guests’ experiences even sweeter!Key Takea...2024-11-0414 min
The Yes Show!E10 - Yes! Heartless Hustle to Heartfelt Leadership with Chris GreenEpisode Summary: In this episode, we sit down with Chris Green, a hospitality advisor, keynote speaker, author, and founder of Cedar Road Investments. With over 30 years of experience in the hospitality industry, Chris shares his journey from emulating leaders he didn’t resonate with to becoming a heart-led leader. He discusses the pivotal moment that changed his leadership style and how it transformed his career and personal life. Chris also delves into his philosophy of “riverbanks” from his book, “The River Guide to Leadership,” and how it guides his approach to leadership and organizational culture.
Key Takeaways:2024-10-2819 minThe Yes Show!E09 - YES Can Save Your Hotel $75K!Episode 9: YES Can Save Your Hotel $75K!🎙️ Episode Title: How Saying YES Can Save Your Hotel $75,000!🎧 Hosted by: Christine Trippi, The Wise Pineapple🗓️ Episode Release Date: 10/21/2024For my coconuts, bananas, and Wise Pineapples—Saying YES can save your hotel $75,000 a year! 🤑 Tune in to this powerful solo episode as we break down the three types of participants at every event and dive deep into how saying YES transforms team empowerment, reduces turnover, and leads to massive financial gains. Ready to make your front-line team love their jobs again and boost your bottom line? Then let’s get cracking! 🍍💰Epi...2024-10-2110 min
The Yes Show!E08 - Say YES, to Storytelling and Build Your Brand! Don BarnettIn this episode of The YES Show, Christine Trippi welcomes Don Barnett, the Director of Sales and Marketing at the iconic London House Chicago.Don shares his fascinating journey of becoming the memorable “bingo guy” through an innovative email campaign that still resonates with clients years later.Discover the power of storytelling in building personal branding and how LinkedIn can elevate your career in the hospitality industry. Plus, Don reveals the secrets behind the historical charm of the London House and how local history can enrich guest experiences.Three Action Items from this episode:
...2024-10-1436 minThe Yes Show!E07 - Yes: The Last Two StepsIn this quick and juicy solo episode, Christine dives deep into the final two steps of her 4-step formula for saying "YES" in every situation, as highlighted in her book Yes Is the Answer.
Hospitality leaders, this is your roadmap to creating smoother, friendlier guest interactions—ones that leave everyone happy and empowered. Learn how to offer solutions, give guests control with options, and get creative with your yeses!
Missed Episode 5? No worries, Christine recaps the first two steps before jumping into how to offer choices and spark creativity.
Plus, stick around for a sp...2024-10-0712 minThe Yes Show!E06 - Saying YES to Connection: Shideh Doerr’s JabberYak JourneyIn this episode of The YES Show, we’re thrilled to chat with Shideh Doerr, a first-generation Persian American who transitioned from a successful career in healthcare to founding JabberYak. Shideh’s passion for human connection led her to create innovative solutions that make conversations easier and more engaging.
Discover how Shideh’s journey and how her company’s products are transforming networking, events, and team culture by fostering meaningful relationships.
In today’s episode, you’ll learn:
The importance of human connection and how it can transform your life and career.
...2024-09-3042 minThe Yes Show!E05 - Turning No Into YES: The First Two StepsEpisode Description:Welcome back, Wise Pineapples! In this quick solo episode, Christine dives into the science behind why we default to "no" and how you can overcome it. Discover the first step to saying YES in every situation and why empowering your team to lead with YES will not only boost confidence but create unforgettable guest experiences.
Through personal stories and practical tips, Christine explores the Hero’s Journey in hospitality and how you can become the ultimate guide for your guests!
Episode Highlights:
Why “no” isn’t...2024-09-2315 minThe Yes Show!E04 - Weird is Wonderful with Shelley BrownIn this episode of The YES Show, we're diving deep with Shelley Brown, the vibrant author of Weird Girl Adventures. Shelley shares her transformative journey of saying "YES" to her authentic self after years of hiding her uniqueness. Discover how she redefined the word "weird" and turned it into a powerful acronym that stands for:
Welcoming
Engaging
Integrating
Risk-taking
Delivering.
Shelley also reveals how her bold decision to embrace her creative talents—both in art and in life—has led her to live out loud, helping others do the same in the workplace and beyond. If you've ever st...2024-09-1623 minThe Yes Show!E02 - How YES Began: Move from Should to Shining!In this exciting two-part bonus episode of The Yes Show, Christine takes you back to 1989, sharing how she said YES to move from failure and imposter syndrome to international keynote speaker and bestselling author.
Hear the untold story behind Yes Is the Answer and the birth of The Wise Pineapple, as she reveals her biggest failure and the powerful leadership lessons that came from it. Learn how to embrace imposter syndrome, fail forward, and change your life by transforming your mindset. Plus, grab your sweet freebie in today’s show notes!
Say Yes to your Dreams Guide - Fre...2024-09-0910 minThe Yes Show!E03 - Turn Failure into Global Success
In part two of The Yes Show Kick-off Bonus episode, Christine reveals her bumpy journey to writing Yes Is the Answer.
From embracing imposter syndrome to overcoming setbacks with five editors, she shares how changing her words and mindset helped her push through. Learn powerful strategies, like the "I WILL" and "If/Then" method, and get inspired to take control of your dreams. Plus, grab a sweet freebie to help you crush your goals!
In this juicy episode of The Yes Show Kick-off Bonus episode, I’m spilling pineapple tea! 🍍
Christine shares a story she's never told publicly—how she fac...2024-09-0912 minThe Yes Show!E01 - The Power of YES, and Changing the World🍍SERIES INTRO
Welcome to The YES Show! 🎉 After years of 'shoulding' on myself, I’m finally saying YES to starting this podcast.
In this kick-off episode, I share how one life-changing YES led me from a terrified 17-year-old van driver to an award-winning hotelier and author.
Each week, I’ll bring you inspiration, fun, and Sweet Hospitality, helping you lead with ease in the hotel industry. Tune in for stories of YESes that transformed lives and get ready to make your own!
Connect with Christine:
Website - https://www.thewisepineapple.com/
Linkedin profile - ht...2024-09-0604 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbit with Bob BurgOur Guest Star today is Bob Burg.
Bob’s juicy tidbits of energy and inspiration are all about the laws of stratospheric success in his book The Go-Giver. Today, I was geeking out because I'm such a big fan, and YES, I went way over time! Enjoy!
To connect and learn more about Bob Burg, visit the website:
www.Burg.com www.GoGiverSuccessAlliance.com
To help Anika make the world a better place for animals. Follow her on Twitter too: @Ankita58827056
To donate and he...2021-07-3042 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Amy HellerOur Guest Star today is Amy Heller. Amy is a veteran of the hospitality industry, dedicating 25 years to award-winning service with many top brands including Marriott and Hilton.
As a Global Account Executive, she now devotes her insider perspective to the client-side of corporate and organizational meeting sourcing and planning.
Amy’s juicy tidbits of energy and inspiration are all about how being empowered is a byproduct of pushing your comfort zone!
Connect with Amy
www.conferencedirect.com
*LinkedIn linkedin.com/in/amy-heller-04a0785
...2021-07-2930 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Daphne SpencerOur Guest Star today is Daphne Spencer!
Daphne has been in the hospitality industry for over two decades, striving in roles such as General Manager, National Sales Manager, Director of Sales and Marketing, and Hotel Systems Trainer.
Daphne is now the Founder of Hospitality Amplified!
Daphne’s juicy tidbits of energy and inspiration are all about:
*Get over yourself, let the customer/guest impress you
*Know your stuff
*Probe/Dig deeper (T.E.D))
*Always provide options
*Some will, some won't, so what? wh...2021-07-2827 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Noonie AguilarOur Guest Star today is Noonie Aguilar. She is the Director of Sales at the DuPage Convention & Visitors Bureau. She Proudly represents 38 communities, with over 100 hotels and hundreds of other restaurants, venues, and destinations. Noonie has spent more than three decades in the hospitality business in roles from front desk to award-winning general manager.
Noonie Aguilar's juicy tidbits of energy and inspiration are all about how the CVB can be your best friend!
Connect with Noonie Aguilar:
Visit her at the DuPage Convention and Visitors Bureau
915 Harger Rd. Ste 120
2021-07-2726 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Tim KuhlmanOur Guest Star today is Tim Kuhlman. Tim is the General Manager at the Hilton Baton Rouge, Capitol Center, and we met while working together at the Chicago Marriott NW back in 2005.
Tim is the quintessential man about town and one of the most hilarious people I know!
Tim’s juicy tidbits of energy are so many! We talk about taking over a poor-performing hotel, working in different cultural demographics, moving from a select service GM to a full-service GM, and tune into this episode and find out why we needed to leave a concierge ev...2021-07-2633 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Peggy OlsonOur Guest Star today is Peggy Olson.
Peggy is the managing director for Carver-Olson Hospitality Search and the Corporate HR Director for The Carver Companies.
She has spent her life in hospitality making dreams come true for others! She is one of the reasons I'm where I am today and one of my all-time favorite people!
Peggy's Juicy Tidbits of energy and inspiration are all about:
-The challenges of hiring under pressure.
-Finding the perfect "blend" to fulfill your team.
-Viva la difference! Hire diversely to maximize the mix of opinions and skills on your teams. -Wear the PINK SUIT!
C...2021-07-2421 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Brandon Johnson, The Positive Energy GuyOur Guest Star today is Brandon Johnson, The Positive Energy Guy. Brandon is a grateful husband, father, student of life, Author, speaker/trainer guy, and Global Guru #1-#2 for the Hospitality Industry over the past 5 years
Brandon’s juicy tidbits of energy and inspiration are all about how Energy is Everything! To serve others, we need to fill our energy tanks! Tune into this Juicy conversation!
Connect with Brandon:
www.positiveenergyguy.com
And on all social media platforms
Connect with Christine
www.thewisepineapple.co...2021-07-2336 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Dan AllingOur Guest Star today is Dan Alling. Dan is a first-class hospitality leader who has worked with hotels such as KeyLime Cove Water Resort and Marriott International.
Dan’s juicy tidbits of energy and inspiration are all about Being Confident with problem resolution. Dan also shares his transition from hospitality to the medical industry, along with some of the things he now enjoys and misses.
Connect with Dan on LinkedIn.
linkedin.com/in/daniel-alling-b090a0137
Connect with Christine
www.thewisepineapple.com
The Book: Amazon - YES Is the Answer
Facebook: Christine Trippi Facebook
LinkedIn: Christine Trippi LinkedIn
Instagram: Christine Trippi In...2021-07-2225 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Ricky KalmonToday's Guest Star is Ricky Kalmon, a mindset expert, motivational speaker, and author of the book, Leverage Your Mindset – Overcome Limiting Beliefs and Amplify Your Life. He is also the creator and developer of the mindfulness app titled RICKY KALMON. As an international speaker and consultant, Ricky is a visionary architect in personal growth and potential.
Ricky's Juicy Tidbits are all about how to reset after a challenging interaction.
To connect and learn more about Ricky Kalmon, visit the website
Available now on Amazon!
iPhone: Download on App Store ...2021-07-2121 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Craig PooleOur Guest Star today is Craig Poole. Craig is the president of reading hospitality, who, with his belief, love, and humanization of profits, has revitalized the community of Reading PA.
Craig’s juicy tidbits of energy and inspiration are all about his mission to turn around a community and how you can too! Also, learn more about his motto, “Follow me, and I will be behind you.” Craig truly is a hospitality hero; you won’t want to miss this!
Please pardon the dogs barking, he was outside, and they were very excited to inspire you!...2021-07-2032 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Sarah DandashyToday's Guest Star is Sarah Dandashy; she is a Travel Expert and Award-Winning Concierge with over 18 years of luxury hotel experience! With the handle Ask A Concierge, she inspires over 128k followers with her Travel content creation and Travel Trends TV segments! She was recognized as the Best Young Concierge in the World 2015 by Les Clefs d'Or.
Sarah's juicy tidbits of energy and inspiration are all about:
Having Genuine & Authentic Engagement
The Art of Listening (and Reading a Guest)
Making It Personal
Anticipating Needs
2021-07-1932 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Joshua SchreibOur Guest Star today is Josh Schreib. Josh has been serving the hospitality industry for over 20 years, and he is currently the General Manager at the Residence Inn Downtown St. Louis.
Josh's empathy, creativity, and openness to think differently are not only what makes him so successful, but what I LOVE about him.
Josh's juicy tidbits of energy and inspiration today are all about Collaborating when you have different perspectives and using YES AND... get ready for some improv!
To connect with Josh on Instagram @thattaskforceguy and LinkedIn...2021-07-1721 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Jeremy NicholsOur Guest Star today is Jeremy Nichols, Florida's Top Hospitality Headhunter. Not many recruiters in the Hospitality field live, work, and solely focus on one State. Jeremy lives in Florida, understands the ebbs and flows of the Sunshine State, and has built his network with Florida's top talent, working with some of Florida's most impressive Hotels, Clubs, Restaurants, and Resorts.
Jeremy has been recruiting for over 20 years, spending most of his years in the corporate/internal environment, recruiting for retail, restaurant, and hospitality. Now he is running his firm with a team of hospitality recruiters that understand...2021-07-1615 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Christine TrippiToday, I’m joining you for some Juicy Tidbits with a fun Huddle you can take back to your team! And I have a free-source below for you to help you deliver this fun and impactful huddle!
YES! Make it an AWESOME day! Whoop!
GET YOUR FREE-SOURCE: Juicy Tidbits Cracker Jacks | Mysite Success (thewisepineapple.com)
Connect with Christine
www.thewisepineapple.com
The Book: Amazon - YES Is the Answer
Facebook: Christine Trippi Facebook
LinkedIn: Christine Trippi LinkedIn
In...2021-07-1508 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Victoria CramerOur Guest Star today is Victoria Cramer. Victoria Cramer infuses her 25-year hospitality leadership background and expertise as a transformational leader to inspire change.
As a two-time breast cancer survivor, mother of twin 7-year-old girls, author, and competitive mountain bike racer, she coaches organizations and leaders to show up drastically different and tackle the boundaries that limit resilience.
Victoria’s juicy tidbits of energy and inspiration are all about Being Resilient!
-Why pain/grief exists
-How to move from pain to joy/happiness
-Sustaining that transformation
Co...2021-07-1423 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Jen SalernoOur Guest Star today is Jen Salerno is a 20-year veteran of the hospitality & events industry. Throughout her career, Jen has consulted many of the biggest trade shows in the country and specializes in strengthening the relationship between event planners and the hospitality community.
Today, she is the host of The Room Block, the podcast where hospitality and event professionals meet. Jen is passionate about solidifying the connections across our industry. She is also an emcee who can moderate your live or virtual events!
Jen's juicy tidbits of energy and inspiration are all about...2021-07-1323 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Seema JainOur Guest Star today is Seema Jain. She has years of experience with helping companies become more culturally competent. Her company, Seva Global, customizes services to include cultural training, workshops, presentations, speaking engagements, and consultations.
Previously, Seema worked with Marriott International as the Senior Director, Multicultural Affairs! Before that, She was a Senior Sales manager and supported my hotel! How cool is that?
Seema Jain’s juicy tidbits of energy and inspiration are all about:
1. How to address a guest
2. Language: Translated documents
3. Punctuality and Time Zones...2021-07-1224 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with David MignanoOur Guest Star today is David Mignano, Director of Revenue and the host of the Be My Guest Podcast. David also is the executive producer for No Vacancy Live with Glenn Hausman and Anthony Melchiorri
David’s juicy tidbits of energy and inspiration are all about Connection between all departments and how they generate revenue.
Connect with David:
LinkedIn David Mignano, CRME | LinkedIn
Connect with Christine
www.thewisepineapple.com
The Book: Amazon - YES Is the Answer
Facebook: Christine Trippi Facebook
...2021-07-1031 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Kelly MortimerOur Guest Star today is Kelly Mortimer, Leading Wedding Industry Expert, speaker & trainer! 20 years in the industry, covering destination weddings across the world, events for royals and celebrities. Her business now helps wedding pro's to attract, convert and book more weddings.
Kelly's juicy tidbits of energy and inspiration are all about your customer's sales journey! Sell more weddings by having the right website strategy!
To connect and learn more about Kelly Mortimer, visit the website. Kelly is seriously brilliant! You don't want to miss these juicy tidbits!
Connect...2021-07-0930 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Calvin TilokeeCalvin is the CEO of Revpar Media! You might know Calvin better if you think of his Hilarious social media memes from revPARblems on Instagram. Calvin has also made the list of the Top 50 most influential leaders in Hospitality for 2021.
Calvin's juicy tidbits of energy and inspiration are all about:
Believe in yourself
You are where you are for a reason
There are no accidents
Always be learnin'!
To connect and learn more about Calvin Tilokee, visit the website:
Www.revparblems...2021-07-0824 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Jeffrey VictorOur Guest Star today is Jeffrey Victor! With over 20 years of working in diverse customer-centric industries, Jeffrey has been providing customer experiences since his first job at a movie theatre. He studied and worked in New York City for 13 years as a professional stage actor, performing in Broadway musicals and plays.
During his time offstage, he enjoyed a fruitful career working at and opening luxury hotels throughout the United States and Canada. He found his calling in learning and development.
Jeffrey established his customer service training & CX consulting company in 2019, Luminary Learning Company. He...2021-07-0726 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Andrew TrippiOur Guest Star today is Andrew Trippi!
Andrew is a Financial Advisor for Edward Jones, and he has been in Banking/Financial Industry for 20 years in various leadership roles, most recently as the Former Head of Community Banking for Bridgeview Bank Group (now First Midwest).
Andrew's juicy tidbits of energy and inspiration are all about empowering yourself toward financial freedom.
Connect with Andy and learn more
www.edwardjones.com/andrew-trippi i
Email: Andrew.trippi@edwardjones.com
Mobile Direct: 630-441-4824
2021-07-0625 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Shep HykenOur Guest Star today is Shep Hyken!
Shep is the Chief Amazement Officer at Shepard Presentations, an award-winning keynote speaker, and New York Times and Wall Street Journal best-selling business author. As one of the leading experts in the field of customer service and experience, Shep works with companies that want to build loyal relationships with their customers and employees.
Shep's juicy tidbits of energy and inspiration are all about how a company can't afford to lose a customer's confidence in today's competitive business environment. Customers don't want "transactions." Customers like to interact with companies...2021-07-0539 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Elizabeth NdunguToday's guest star is Elizabeth Ndungu.
In this Juicy episode Elizabeth shares what a Kindness Incorporator is and how you can become one!
Elizabeth is a Kindness incorporator, business and life alignment strategist. Award winning General manager, new entrepreneur!
Connect with Elizabeth
Website: https://www.elizabethndungu.com/
and on LinkedIn
Connect with Christine
www.thewisepineapple.com
The Book: https://www.amazon.com/dp/1733244026/ref=cm_sw_r_cp_api_glt_fabc_Q83KNDDDQA3NC5099...2021-07-0318 min
The Wise Pineapple - Juicy TidbitsTWP - Juicy Tidbits with Charles Ryan MintonOur Guest Star today is Charles “Ryan” Minton.
Ryan’s juicy tidbits of energy and inspiration are all about the importance of taking care of the associates we do have, and he shares a heartfelt story about his previous associate Jason.
Connect with Charles Ryan Minton, visit his website
Www.charlesryanminton.com
You can get Ryan’s book, Thanks for Coming in Today on Amazon
https://www.amazon.com/dp/1544512074/ref=cm_sw_em_r_mt_dp_A73TQQVMAS494PAD8QK4
Connect with Christine
ww...2021-07-0219 min
The Wise Pineapple - Juicy TidbitsTWP Juicy Tidbits Introduction with Christine TrippiWelcome to the Juicy Tidbits podcast, hosted by Christine Trippi. In this episode, Christine introduces what her Juicy Tidbits passion project is all about!
This July, Monday through Saturday, let this show jump-start your day with Juicy Tidbits to help you Be Confident, Be Empowered, and Lead from the Heart!
You can also view each episode on YouTube, on my channel, The Wise Pineapple.
Thank you for everything you're doing to change the world one, YES at a time! This Tidbit of Energy is for you!
2021-06-2808 min
Don't Look Under The Bed - A Hospitality Podcast"YES Is The Answer" with Christine TrippiNiki and I are thrilled to welcome America's Hospitality Guru to Don't Look Under The Bed Podcast.
Christine Trippi is an award-winning Hospitality Thought Leader and Entrepreneur who helps leaders and organizations have Sweet Hospitality, Sweet Cultures, and Sweet Results! Christine is a sought after Keynote Speaker who INSPIRES, ENERGIZES and ACTIVATES! She is founder of The Wise Pineapple LLC, Author of the best selling book YES is The Answer: How Positivity, Passion, and Pineapples Will Transform Your Leadership and Your Life.
Christine is obsessed with outstanding hospitality, leadership, and operations and states that if you hav...2021-06-2140 min
Talkin‘ Politics & Religion Without Killin‘ Each OtherJoe Trippi, the man who "reinvented campaigning," and Christine Trippi, the next generation of campaignersJoe Trippi, the man who “reinvented campaigning,” can be heard these days on the great podcast, That Trippi Show. From Ted Kennedy’s 1980 campaign, Howard Dean’s run in ‘04 to Doug Jones’s surprising victory for the Alabama Senate seat in 2017, Joe’s been running grassroots campaigns at every level in U.S. politics and even internationally. Christine Trippi, the next generation of great political strategists, started in communications focusing on special events, social media and fundraising and recently worked on the Kamala Harris presidential campaign. We get to ask the Trippis about what issues are motivating voters today, how folks are...2021-05-171h 02Talkin‘ Politics & Religion Without Killin‘ Each OtherJoe Trippi, the man who "reinvented campaigning," and Christine Trippi, the next generation of campaignersJoe Trippi, the man who “reinvented campaigning,” can be heard these days on the great podcast, That Trippi Show. From Ted Kennedy’s 1980 campaign, Howard Dean’s run in ‘04 to Doug Jones’s surprising victory for the Alabama Senate seat in 2017, Joe’s been running grassroots campaigns at every level in U.S. politics and even internationally. Christine Trippi, the next generation of great political strategists, started in communications focusing on special events, social media and fundraising and recently worked on the Kamala Harris presidential campaign. We get to ask the Trippis about what issues are motivating voters today, how folks are...2021-05-171h 02
The Proven Principles Hospitality PodcastYes is the Answer: Christine Trippi, The Wise PineappleChristine is an award-winning hotelier with over 30 years in the industry, founder of The Wise Pineapple, a company that helps leaders and organizations have Sweet Operations, Sweet Cultures, and Sweet Results and author of “Yes Is the Answer”, a book about the simple steps of responding positively while developing strong relationships.
Yes is the answer can transform your hotel’s service culture and operation but it’s more than blindly agreeing to any request. It takes a strong training mindset, high levels of empowerment and the ability to set and maintain boundaries to be successful.
On this...2021-04-1440 min
Amazing Business RadioHow to Say Yes…Almost Always Featuring Christine TrippiTop Takeaways:- The secret to getting your employees to love coming in to work is creating an environment where employees feel welcome, loved and empowered.- One of the most important things you can do every day is huddle with your team. Meet together and talk about your culture and company values daily.- The number one reason people leave their jobs is because they are not feeling recognized or valued by their boss or management.- Keeping a healthy, productive company culture is all about making sure your employees feel valued, informed of their respon...2021-03-0929 min
HospitalityMDThe Power of "Get" with Christine TrippiHello and welcome to another exciting episode of Hospitality, M.D. On this week's episode, we had the pleasure to sit down with Christine Trippi - author of "Yes is the Answer" and CEO of The Wise Pineapple.
Christine has been in the hotel industry for over 30 years working for such companies and Marriott, Hilton, Crowne Plaza and Courtyard by Marriott. Her energizing training sessions have transformed hospitality teams across the country. In this interview, you can see why!
You can connect with Christine here:
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