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MENOPUNKS PODCAST ⚡️Episode 7: BREAKING THROUGH THE GENX ADHD PERI/MENOPAUSE HELLSPIRAL with Andi Zeisler⚡️DOES THE PATRIARCHY FEAR THE UNF*CKABLE CRONE? 🧙🏻🖕⚡️
On this weeks episode Host Alicia & Andi Zeisler - Bitch Media founder and Senior Culture Writer at Salon.com - have a rollicking conversation about adult onset ADHD and the rollercoaster of being a neurodivergent peri/menopausal woman in 2025. They dive into how the patriarchy’s fear of women aging into their power has been fueling criminal systemic disempowerment, how the ADHD peri-meno brain drain is REAL, and how reclaiming/restoring gender affirming hormonal health care FOR ALL HUMANS MUST be GENX’s legacy.
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2025-12-191h 17
🇵🇭 AI AffAIrs001 LLM Brain Rot: Bakit Lason ang Social Media sa Ating AI Future at Irreversible ang PinsalaNumero ng Episode: L001Titel: LLM Brain Rot: Bakit Lason ang Social Media sa Ating AI Future at Irreversible ang PinsalaAng nakakagulat na katotohanan mula sa AI research: Ang Artificial Intelligence (AI) ay nagdudusa ng hindi na maibabalik na pinsala sa kognisyon, ang "LLM Brain Rot," na sanhi ng data mula sa social media.Ang alam natin bilang doomscrolling ay nagiging kapahamakan para sa Large Language Models (LLMs) tulad ng Grok. Isang groundbreaking na pag-aaral ang nagpapatunay: Kapag ang AI ay pinakain ng mga viral, engagement-optimized na nilalaman mula sa mga...
2025-10-3018 min🇵🇭 AI AffAIrs003 AI-to-AI Bias: Ang Bagong Diskriminasyon na Naghahati sa Ating EkonomiyaNumero ng Episode: L003Titel: AI-to-AI Bias: Ang Bagong Diskriminasyon na Naghahati sa Ating EkonomiyaIsang bago at sensitibong pag-aaral ng PNAS ang nagbubunyag ng bias na maaaring magpabago nang husto sa ating mundo ng trabaho: Ang AI-to-AI Bias. Ang Large Language Models (LLMs) tulad ng GPT-4 ay sistematikong pinapaboran ang nilalamang ginawa ng iba pang mga AI system kaysa sa mga tekstong isinulat ng tao – sa ilang mga pagsusuri, may preference na hanggang 89%.Susuriin namin ang mga kahihinatnan ng technology-induced inequality na ito:Ang "LLM Tax": Paano lumalabas ang is...
2025-10-3019 min🇵🇭 AI AffAIrs002 Krisis ng Tiwala sa mga AI Assistant: Bakit 45% Error Rate ang Naglalagay sa Quality Journalism at Ating Proseso sa PanganibNumero ng Episode: L002Titel: Krisis ng Tiwala sa mga AI Assistant: Bakit 45% Error Rate ang Naglalagay sa Quality Journalism at Ating Proseso sa PanganibAng pinakamalaking pandaigdigang pag-aaral ng EBU at BBC ay isang wake-up call para sa bawat publikasyon at process owner. 45% ng lahat ng AI-generated na sagot sa balita ay may mali (error), at sa Google Gemini, ang problem rate ay umaabot pa sa 76% – pangunahin dahil sa malaking kakulangan sa mga source. Titingnan natin ang nasa likod ng mga numero.Ang mga pagkakamaling ito ay hindi aksidente, ku...
2025-10-3020 min
AI AffAIrs003 Quicky AI-to-AI bias: The new discrimination that is dividing our economyEpisode number: Q003Title: AI-to-AI bias: The new discrimination that is dividing our economyA new, explosive study by PNAS reveals a bias that could fundamentally change our working world: AI-to-AI bias. Large language models (LLMs) such as GPT-4 systematically favor content created by other AI systems over human-written texts – in some tests with a preference of up to 89%.We analyze the consequences of this technology-induced inequality:The “LLM tax”: How is a new digital divide emerging between those who can afford premium AI and those who cannot?H...
2025-10-3001 minAI AffAIrs003 AI-to-AI bias: The new discrimination that is dividing our economyEpisode number: L003Title: AI-to-AI bias: The new discrimination that is dividing our economyA new, explosive study by PNAS reveals a bias that could fundamentally change our working world: AI-to-AI bias. Large language models (LLMs) such as GPT-4 systematically favor content created by other AI systems over human-written texts – in some tests with a preference of up to 89%.We analyze the consequences of this technology-induced inequality:The “LLM tax”: How is a new digital divide emerging between those who can afford premium AI and those who cannot?H...
2025-10-3014 min🇵🇭 AI AffAIrs003 Quicky AI-to-AI Bias: Ang Bagong Diskriminasyon na Naghahati sa Ating EkonomiyaNumero ng Episode: Q003Titel: AI-to-AI Bias: Ang Bagong Diskriminasyon na Naghahati sa Ating EkonomiyaIsang bago at sensitibong pag-aaral ng PNAS ang nagbubunyag ng bias na maaaring magpabago nang husto sa ating mundo ng trabaho: Ang AI-to-AI Bias. Ang Large Language Models (LLMs) tulad ng GPT-4 ay sistematikong pinapaboran ang nilalamang ginawa ng iba pang mga AI system kaysa sa mga tekstong isinulat ng tao – sa ilang mga pagsusuri, may preference na hanggang 89%.Susuriin namin ang mga kahihinatnan ng technology-induced inequality na ito:Ang "LLM Tax": Paano lumalabas ang is...
2025-10-3002 minAI AffAIrs002 AI assistants in a crisis of confidence: Why a 45% error rate jeopardizes quality journalism and our processesEpisode number: L002Title: AI assistants in a crisis of confidence: Why a 45% error rate jeopardizes quality journalism and our processesThe largest international study by EBU and BBC is a wake-up call for every publication and every process manager. 45% of all AI-generated news responses are incorrect, and with Google Gemini, the problem rate is as high as 76% – primarily due to massive source deficiencies. We take a look behind the numbers.These errors are not a coincidence, but a systemic risk that is exacerbated by the toxic feedback loop: AI ha...
2025-10-2817 minAI AffAIrs002 Quicky AI assistants in a crisis of confidence: Why a 45% error rate jeopardizes quality journalism and our processesEpisode number: Q002Title: AI assistants in a crisis of confidence: Why a 45% error rate jeopardizes quality journalism and our processesThe largest international study by EBU and BBC is a wake-up call for every publication and every process manager. 45% of all AI-generated news responses are incorrect, and with Google Gemini, the problem rate is as high as 76% – primarily due to massive source deficiencies. We take a look behind the numbers.These errors are not a coincidence, but a systemic risk that is exacerbated by the toxic feedback loop: AI ha...
2025-10-2801 minAI AffAIrs001 LLM Brain Rot: Why social media is poisoning our AI future and the damage is irreversibleEpisode number: L001Title: LLM Brain Rot: Why social media is poisoning our AI future and the damage is irreversibleThe shocking truth from AI research: Artificial intelligence (AI) suffers from irreversible cognitive damage, known as “LLM brain rot,” caused by social media data.What we know as doomscrolling is proving fatal for large language models (LLMs) such as Grok. A groundbreaking study proves that feeding AI with viral, engagement-optimized content from platforms such as X (Twitter) causes it to lose measurable thinking ability and long-term understanding.
2025-10-2822 min🇵🇭 AI AffAIrs002 Quicky Krisis ng Tiwala sa mga AI Assistant: Bakit 45% Error Rate ang Naglalagay sa Quality Journalism at Ating Proseso sa PanganibNumero ng Episode: Q002Titel: Krisis ng Tiwala sa mga AI Assistant: Bakit 45% Error Rate ang Naglalagay sa Quality Journalism at Ating Proseso sa PanganibAng pinakamalaking pandaigdigang pag-aaral ng EBU at BBC ay isang wake-up call para sa bawat publikasyon at process owner. 45% ng lahat ng AI-generated na sagot sa balita ay may mali (error), at sa Google Gemini, ang problem rate ay umaabot pa sa 76% – pangunahin dahil sa malaking kakulangan sa mga source. Titingnan natin ang nasa likod ng mga numero.Ang mga pagkakamaling ito ay hindi aksidente, ku...
2025-10-2802 min🇵🇭 AI AffAIrs001 Quicky LLM Brain Rot: Bakit Lason ang Social Media sa Ating AI Future at Irreversible ang PinsalaNumero ng Episode: Q001Titel: LLM Brain Rot: Bakit Lason ang Social Media sa Ating AI Future at Irreversible ang PinsalaAng nakakagulat na katotohanan mula sa AI research: Ang Artificial Intelligence (AI) ay nagdudusa ng hindi na maibabalik na pinsala sa kognisyon, ang "LLM Brain Rot," na sanhi ng data mula sa social media.Ang alam natin bilang doomscrolling ay nagiging kapahamakan para sa Large Language Models (LLMs) tulad ng Grok. Isang groundbreaking na pag-aaral ang nagpapatunay: Kapag ang AI ay pinakain ng mga viral, engagement-optimized na nilalaman mula sa mga...
2025-10-2801 min
KI AffAIrs002 KI-Assistenten in der Vertrauenskrise: Warum 45% Fehlerquote den Qualitätsjournalismus und unsere Prozesse gefährdenFolgennummer: L002Titel: KI-Assistenten in der Vertrauenskrise: Warum 45% Fehlerquote den Qualitätsjournalismus und unsere Prozesse gefährdenDie größte internationale Studie von EBU und BBC ist ein Weckruf für jede Publikation und jeden Prozessverantwortlichen. 45% aller KI-generierten Nachrichtenantworten sind fehlerhaft, bei Google Gemini liegt die Problemquote sogar bei 76% – primär wegen massiver Quellenmängel. Wir blicken hinter die Zahlen. Diese Fehler sind kein Zufall, sondern ein systemisches Risiko, das durch die toxische Feedback-Schleife verstärkt wird: KI-Halluzinationen werden ungeprüft publiziert und dann von der nächsten KI als Fakt zementi...
2025-10-2818 minKI AffAIrs002 Quicky KI-Assistenten in der Vertrauenskrise: Warum 45% Fehlerquote den Qualitätsjournalismus und unsere Prozesse gefährdenFolgennummer: Q002Titel: KI-Assistenten in der Vertrauenskrise: Warum 45% Fehlerquote den Qualitätsjournalismus und unsere Prozesse gefährdenDie größte internationale Studie von EBU und BBC ist ein Weckruf für jede Publikation und jeden Prozessverantwortlichen. 45% aller KI-generierten Nachrichtenantworten sind fehlerhaft, bei Google Gemini liegt die Problemquote sogar bei 76% – primär wegen massiver Quellenmängel. Wir blicken hinter die Zahlen.Diese Fehler sind kein Zufall, sondern ein systemisches Risiko, das durch die toxische Feedback-Schleife verstärkt wird: KI-Halluzinationen werden ungeprüft publiziert und dann von der nächsten KI als Fakt zementi...
2025-10-2801 minKI AffAIrs001 KI Brain Rot: Warum Social Media unsere KI-Zukunft vergiftet und der Schaden irreversibel ist🧠 KI-Affairs: AI Brain Rot – Werden Chatbots dümmer und gemeiner?In dieser Folge von KI-Affairs gehen wir einem beunruhigenden Phänomen auf den Grund: dem "AI Brain Rot". Neue Studien zeigen, dass Large Language Models (LLMs) wie ChatGPT durch den Konsum von minderwertigen Internetinhalten tatsächlich an kognitiver Leistung verlieren und sogar "dunkle" Persönlichkeitszüge entwickeln können.Was passiert, wenn die KI nur noch mit digitalem Fast Food gefüttert wird? Warum ist dieser Schaden oft irreversibel? Und was bedeutet das für die Zukunft einer Welt, die immer mehr auf KI-generierte Inhalte setzt?...
2025-10-2716 minKI AffAIrs001 Quicky KI Brain Rot: Warum Social Media unsere KI-Zukunft vergiftet und der Schaden irreversibel istFolgennummer: Q001Titel: LLM Brain Rot: Warum Social Media unsere KI-Zukunft vergiftet und der Schaden irreversibel istDie schockierende Wahrheit aus der KI-Forschung: Künstliche Intelligenz (KI) leidet unter irreversiblen kognitiven Schäden, dem „LLM Brain Rot“, verursacht durch Social-Media-Daten.Was wir als Doomscrolling kennen, wird Large Language Models (LLMs) wie Grok zum Verhängnis. Eine bahnbrechende Studie belegt: Füttert man KI mit viralen, Engagement-optimierten Inhalten von Plattformen wie X (Twitter), verliert sie messbar an Denkfähigkeit und Langzeitverständnis.In dieser Folge: Was der Brain Rot für Ihre B...
2025-10-2701 min
Crime Exposé PodcastPremeditated Betrayal: The Murder of Sherry ZeislerIn quiet Finley, Ohio, 59-year-old Sherry Zeisler was gunned down in her own home, just one day before her 30th wedding anniversary. At first, it looked like a burglary gone wrong. But forensic clues exposed the chilling truth...New Episodes Every WednesdayWatch this episode and subscribe to our youtube channel here :https://www.youtube.com/watch?v=ooKX1LiFPH4Follow Us On :Instagram : @crimexpodcastTikTok : @crimexpodHosted By Nancy O'DellInstagram : @NancyODell
2025-10-0118 min
Die Zwei von der Talkstelle - Autorinnen über Schreiben und VerlegenNetGalley Realtalk mit 3 Bestseller Autorinnen – Elvira Zeißler, Carin Müller & April Wynter berichtenGespräche über das Schreiben und Veröffentlichen von Büchern, egal ob Selfpublishing oder Verlag. Unsere drei Bestseller Gäste haben hunderte, teilweise tausende Zugriffe auf NetGalley. Für April Wynter, Carin Müller und Elvira Zeißler gehört das Tool als Weg in den Buchhandel (oft) zu ihrem Marketing-Konzept. Und genau deshalb wollten die Zwei von der Talkstelle bei ihnen hinter die Kulissen schauen:Was funktioniert und was nicht? Wie sind ihre knallharten Zahlen und Fakten? Und wo steht Vera im Vergleich dazu mit ihrem ersten NetGalley-Test?Erfahrt in dieser Folge, für welche...
2025-09-111h 06
Tank Talks By Ripple VenturesWhat Small Businesses Taught These Founders About Trust, Grit & Tech with Sam Pillar and Forrest Zeisler of JobberIn this episode of Tank Talks, we’re joined by Sam Pillar and Forrest Zeisler, co-founders of Jobber, a platform that’s changing the way small service businesses operate. Jobber brings everything, quoting, scheduling, invoicing, and payments, into one simple, powerful system, making it easier for service professionals to run and grow their businesses.Sam and Forrest share how what began as late-night coding sessions and casual coffee shop chats evolved into a company helping thousands of tradespeople work more efficiently and take back control of their time. They talk about the early lessons learned, the importance of s...
2025-07-1044 min
Deal Flow FridaySmart Capital: Jared Zeisler - Capital SolutionsIn this episode of Deal Flow Friday, host David Moghavem sits down with Jared Zeisler, Principal at Capital Solutions, to unpack where capital is (and isn’t) flowing in today’s market. Jared shares why buying below replacement cost remains core to their strategy, why rescue capital isn’t the opportunity it seems without resetting basis, and how Capital Solutions is approaching deals with a “downside first” framework. They discuss why bridge debt is creeping back into deals (and why it still scares them), the real story behind student housing deals they’re buying at half of replacement cost, how their po...
2025-07-0447 min
Sparring PodcastUppercut (hors-série) : C'est quoi la boxe ? par Nicolas ZeislerDans cet épisode du Sparring Podcast, Lionel et Nicolas Zeisler explorent la richesse de la boxe à travers le prisme de son nouveau livre, "C'est quoi la boxe ?'" Ils discutent de l'importance de la boxe en tant qu'objet culturel, de la manière dont les boxeurs sacrifient une partie d'eux-mêmes sur le ring, et de l'impact de la boxe sur la vie quotidienne. Nicolas partage également son processus de création et les choix d'anecdotes qui nourrissent son récit, tout en soulignant l'importance de la dimension existentielle de ce sport. Dans cette conversation, Sans oublier son rap...
2025-07-031h 18
A Product Market Fit Show | Startup Podcast for Founders1 year in he had just 3 customers—today he’s at $100M ARR. | Forrest Zeisler, Co-Founder of Jobber | Forrest Zeisler, Co-Founder of JobberForrest Zeisler spent 6 months hearing “no” from every potential customer he spoke to. One year in, Jobber had just three customers—paying $29/month. Today, Jobber generates over $100M ARR, has raised $180M in VC, and employs nearly 1,000 people.In this episode, Forrest shares the brutally honest story behind Jobber’s early days: months of rejection, maxing out credit cards, and nearly quitting. You’ll learn why there are rarely any “silver bullets”, how he handled relentless investor skepticism, and how incremental daily improvements—not crazy inflection points—led to exponential growth. If you’ve ever wondered whether your...
2025-05-0553 min
goadsportsmusikliebhaber ole zeisler // ep014goad-goat ole zeisler am apparat. also im podcast. gespräch über ole lieblingsdokus, dokus von ole und sportdokus allgemein. über sodoku haben wir nicht geredet. dafür über jan ullrich, hakan şükür und andere legenden. außerdem: alle rein in die being jan ullrich-playlist!
sportdokus, über die wir in dieser episode besprochen haben:
being jan ullrich (ard)
mythos tour (ard)
hakan sükür: fußballheld und staatsfeind der türkei (ard)
2024-11-261h 18
LAUSCHich - der Hörbuch-Podcast - mit Günter MerlauEpisode 33: Elvira Zeißler bei LAUSCHich - dem Hörbuch-Podcast - mit Günter MerlauElvira Zeißler zu Gast bei LAUSCHich:
Heute ist die Spiegel-Bestseller-Autorin Elvira Zeißler im Gespräch mit Günter Merlau. Sie feiert mit ihren Büchern, wie der Eowyn-Saga und der Trilogie “Die Wortweberin", große Erfolge.Vor allem mit Fantasy-Romanen begeistert sie ihre treuen Leser:innen, die sie auf ihrem Weg zum Erfolg immer kräftig unterstützt haben, wie sie uns erzählt. Denn Elvira schreibt schon seit Jahren aktiv Romane und wird nun endlich mit dem Durchbruch belohnt, auf den sie fleißig hingearbeitet hat. Sie ist noch lange nicht am Ende ihrer kreativen Rei...
2024-11-0340 min
Green Up Your Life#75 Mythen rund ums Energiesparen mit Energieberater Eric ZeislerIn dieser Folge spricht Marie Gomez mit Eric Zeisler, Energieberater aus Berlin. Gemeinsam nehmen sie Mythen rund ums Energiesparen unter die Lupe und geben praktische Tipps, wie man zu Hause Energie effizienter nutzt.
2024-10-3135 min
NachholspielFolge 226: Hakan Şükür – König ohne Königreich (Gast: Ole Zeisler)Der größte türkische Fußballer muss sich im Exil verstecken. Ein Volksheld, über den im Land keiner mehr sprechen darf oder will. Präsident Recep Tayyip Erdoğan hat Şükür aufgrund dessen Nähe zur verfolgten Gülen-Bewegung zum Staatsfeind erklärt. Die erfolgreichste Karriere des türkischen Fußballs ist seitdem aus den Geschichtsbüchern gelöscht. Einst als "Kral“, als König, gefeiert, prägte er die beste Zeit des türkischen Fußballs. WM-Dritter 2002, UEFA-Cup Sieger mit Galatasaray und so viele Tore als legendäre Nummer 9. Hakan Şükür hat alles verloren - und Heimweh. Aber seine Übe...
2024-10-2647 min
Listen to New Full Audiobooks in Romance, Romantasy[German] - Geheimnisse und Glut - Die Wortweberin, Band 2 (ungekürzt) by Elvira ZeißlerPlease visit https://thebookvoice.com/podcasts/1/audiobook/804199 to listen full audiobooks. Title: [German] - Geheimnisse und Glut - Die Wortweberin, Band 2 (ungekürzt) Author: Elvira Zeißler Narrator: Michaela Gaertner Format: Unabridged Audiobook Length: 12 hours 29 minutes Release date: August 2, 2024 Genres: Romantasy Publisher's Summary: Eine jahrhundertealte Lüge. Eine verbotene Liebe. Zwei Herrscher im Ringen um die Macht. Chiara ist endlich in Laran angekommen, doch ihre Lage ist verzweifelter denn je. Während König Lexor sie immer stärker unter Druck setzt, begegnet Cadrim ihr mit Ablehnung, obwohl sie beide die gegenseitige Anziehung nicht leugnen können. Währenddessen scheint ein Krie...
2024-08-0203 min
Stream Popular Full Audiobooks in Romance, Romantasy[German] - Schall und Schein - Die Wortweberin, Band 1 (ungekürzt) by Elvira ZeißlerPlease visit https://thebookvoice.com/podcasts/1/audiobook/794802 to listen full audiobooks. Title: [German] - Schall und Schein - Die Wortweberin, Band 1 (ungekürzt) Author: Elvira Zeißler Narrator: Michaela Gaertner Format: Unabridged Audiobook Length: 12 hours 39 minutes Release date: July 5, 2024 Genres: Romantasy Publisher's Summary: Auftakt einer mitreißenden Romantasy-Saga voller Geheimnisse und Magie! Ihr Leben lang wurde Chiara beigebracht, sich im Hintergrund zu halten. Ihre Aufgabe im Dienst der Kronprinzessin Isida ist es, mit ihrer Wortmagie Bilder und Illusionen zu erschaffen und damit Geschichten zum Leben zu erwecken. Als Barbarenhorden plötzlich die Grenzen des Reichs bedrohen, fordert ihr Anführer Isida...
2024-07-0503 minNachholspielFolge 211: Superclásico (Gast: Ole Zeisler)Argentinien hat dem Fußball Maradona und Messi geschenkt und ein Derby, das alle Gegensätze dieser Welt für 90 Minuten auf dem Platz vereint. Das Duell zwischen River Plate und den Boca Juniors ist geprägt von Gewalt, Klassenkämpfen und unterschiedlichen Spielphilosophien. Das ewige Duell kann über die Jahre kuriose und dramatische Geschichten erzählen. In der Außenbetrachtung ist der Superclásico Kult, aus Fanperspektive das Phänomen einer gespaltenen Stadt. NDR-Autor Ole Zeisler hat die größten Derbys des Fußballs dokumentiert und die emotional aufgeladene Atmosphäre in Buenos Aires vor dem Spiel der Spiele tagelan...
2024-05-111h 16
Customer Support Leaders266: The Art of Crafting Impactful Survey Questions; with Nick ZeislerSend a textPrepare to be enlightened as we sit down with the incomparable Nick Zeisler, or Zee as we fondly call him, for a riveting discussion on the essential role of Voice of the Customer (VOC) programs. This episode promises to transform your approach to customer feedback, from mere data points to actionable insights that can prevent your company from breaking its brand promise. Zee passionately dissects the futility of feedback collection without intent, emphasizing the profound power of VOC when it's used to cultivate genuine customer relationships and improve response rates to surveys....
2024-05-0316 min
Ask a FeministPublic Feminism, a Conversation with Marcie Bianco and Andi ZeislerAsk a Feminist is back after a long hiatus with an episode about the current state of public feminism! Signs editor Suzanna Walters is joined by Marcie Bianco and Andi Zeisler. Andi is the cofounder of Bitch Media and the author of the book We Were Feminists Once: From Riot Grrl to CoverGirl, and Marcie is the author of Breaking Free: The Lie of Equality and the Feminist Fight for Freedom. Their experiences writing and editing for feminist publics and building feminist platforms give them unique insights into the difficulties faced by those trying to reach or create feminist publics...
2024-04-2400 minAsk a FeministPublic Feminism, a Conversation with Marcie Bianco and Andi ZeislerAsk a Feminist is back after a long hiatus with an episode about the current state of public feminism! Signs editor Suzanna Walters is joined by Marcie Bianco and Andi Zeisler. Andi is the cofounder of Bitch Media and the author of the book We Were Feminists Once: From Riot Grrl to CoverGirl, and Marcie is the author of Breaking Free: The Lie of Equality and the Feminist Fight for Freedom. Their experiences writing and editing for feminist publics and building feminist platforms give them unique insights into the difficulties faced by those trying to reach or create feminist publics...
2024-04-2400 min
The Future Of WorkRevisiting: Why Technical Education & Post Secondary Career Programs Will Change The Future Of Work With Jennifer Zeisler Senior Program Director Of Career Readiness At ECMC Foundation Episode 116It is time to open up and diversify the education to career pathway! By developing and embracing new forms of learning methods, we can better serve students and families in less traditional or underserved populations. Joining us today is Jennifer Zeisler, Senior Program Director of Career Readiness at ECMC Foundation, a philanthropic fundraising service helping inspire and facilitate improvements that affect educational outcomes among underserved communities. By allocating grants and building pathways from short term credentials to longer term academic opportunities we can open up a world of possibilities to students. Discover the importance of technical education and post...
2024-03-2625 min
The Delighted Customers Podcast with Mark SlatinClosing the Gap Between Brand Promise and Customer Experience with Nick ZeislerSomeone once said Marketing creates the brand promise and CX delivers it. But too often there's a gap between the two that's eroding customer loyalty and business performance. Nick Zeisler is a Lean Six Sigma expert and Professor of Practice in Michigan State University's Customer Experience Management Masters of Science program. In this episode Nick shares some valuable insights including: - the significant concept of 'Brand Alignment' was introduced, highlighting the imperative of aligning a company's customer experience delivery with its brand promise. - the importance of continuous improvement in process engineering was emphasized, advocating for a customer-centric approach...
2024-03-0732 min
Ms InformedEpisode 162: Andi Zeisler's We Were Feminists OnceThis week we discuss Andi Zeisler's book We Were Feminists Once. Tune in to stay informed about feminist matters, the easy way.Follow us on Instagram and twitter: @the_ms_informedand on facebook.com/msinformedpodcastor on patreon.com/msinformedYou can also sign up to our newsletter via the link below:msinformed.substack.comYou can also listen on Spotify, Podimo, Sticher, Google Podcast, youtube, and the Apple podcast app This is a public episode. If you would like to discuss this with other subscribers or get access...
2024-03-0325 min
GlobalEdgeTalkLeveraging Process Engineering and Lean Six Sigma Methodologies with Nicholas ZeislerSend us a textIn this episode of GlobalEdgeTalk, host Alex Romanovich welcomes guest Nicholas Zeisler to discuss the topic of customer experience (CX) on a global scale. Nicholas, a fractional and former full-time Chief Customer Officer who has worked with major brands like Dell and HP, is now a principal of Zeisler Consulting, where he consults on CX worldwide. He is also the author of a book on the topic of CX, titled "W're Doing CX Wrong and How to Do It Right."Nicholas's diverse background sets him apart from many of his colleagues...
2023-11-0733 min
Marketing Today with Alan Hart391: Marketing and CX are Two Sides of the Same Coin with Nicholas Zeisler and Muriel Lotto, Fractional CXO and CMO, respectivelyIn this episode, Alan speaks with fractional CXO Nicholas “Z” Zeisler and fractional CMO Muriel Lotto about how they met, what they have learned by combining their expertise, and how those lessons can help you rethink the way your marketing, brand promise, and consumer experience factor into your business decisions.Nicholas “Z” Zeisler uses his Lean Six Sigma Black Belt and Process Engineering expertise to help brands improve their customer experience as a fractional Chief Customer Officer. He’s on a mission to help organizations better align their CX with their brand promises by figuring out where they...
2023-11-0138 min
This Is Hell!Greatest Hits: Indigenous Feminism + Buying & Selling Feminism / Sarah Manning & Andi ZeislerJournalist Sarah Sunshine Manning discusses the politics of indigenous feminism - both inside today's Women's movement, and as a longer historical force in resistance to settler colonialism and environmental destruction - and calls on social movements to recognize, respect and listen to the voices of Native American women.
Sarah wrote the article No Indigenous Women, No Women's Movement for Truthdig.
Writer and Bitch Media co-founder Andi Zeisler explores 50 years of tension between feminism and capitalism in popular culture, and explains how mass media has adapted and amplified the language of empowerment, but in a depoliticized form in service of selling...
2023-10-031h 27This Is Hell!Greatest Hits: Indigenous Feminism + Buying & Selling Feminism / Sarah Manning & Andi ZeislerJournalist Sarah Sunshine Manning discusses the politics of indigenous feminism - both inside today's Women's movement, and as a longer historical force in resistance to settler colonialism and environmental destruction - and calls on social movements to recognize, respect and listen to the voices of Native American women.
Sarah wrote the article No Indigenous Women, No Women's Movement for Truthdig.
Writer and Bitch Media co-founder Andi Zeisler explores 50 years of tension between feminism and capitalism in popular culture, and explains how mass media has adapted and amplified the language of empowerment, but in a depoliticized form in service of selling...
2023-10-031h 27
Resilient SchoolsCommunity Building Circles! with Carmen Zeisler Resilient Schools 34Three types of circles: Community Circles, Academic Circles, and Restorative CirclesConflict is a natural part of life, as adults and as kids, we just avoid it. We’re not going to talk about it or you’re suspended. Talking about repairing harmBelonging to Safety and Dignity. The people in the circle are there to support them. Consistently doing community circle work. Doing circle work just for discipline makes it really hard. Example about girl drama and 4th-grade drama. Circles part of everyday activities made it possible to prevent further issues. Students have a place to bring up issues. Why take the time for...
2023-10-0233 min
Teufelslappen - über großen und feinen RadsportVon Magie und Mythos, von Jan Ullrich und der Tour de France - Gast: Ole ZeislerEr holt die großen magisch-mythischen Momente aus den Archiven ans Licht - Radsport Enthusiast Ole Zeisler
Teufelslappen begibt sich auf die Spuren von Jan Ullrich und der Geschichte der größten, einzigen, wahren Rundfahrt, der Tour de France. Mit Sebas Wunschgast dem Regisseur Ole Zeisler tauchen wir tief ins ARD-Archiv zur Tour beim SR, philosophieren über Radhosen und besprechen automatisch Waffen bei Interviews mit Lance Armstrong. Oles Dokus "Being Jan Ullrich" und "Mythos Tour" haben für Furore gesorgt und bewegen die Szene immer noch, uns auch ;)
Mythos Tour - der historische, unglaublich spannende Blick auf die T...
2023-10-021h 16
kembar kelek[epub] Free DOWNLOAD We Were Feminists Once: From Riot Grrrl to CoverGirl®, the Buying and Selling of a Political Movement by Andi Zeisler [epub] Free DOWNLOAD We Were Feminists Once: From Riot Grrrl to CoverGirl®, the Buying and Selling of a Political Movement by Andi Zeisler Read Online We Were Feminists Once: From Riot Grrrl to CoverGirl®, the Buying and Selling of a Political Movement by Andi Zeisler is a great book to read and that's why I recommend reading or downloading ebook We Were Feminists Once: From Riot Grrrl to CoverGirl®, the Buying and Selling of a Political Movement for free in any format with visit the link button below. **Read Book Here ==> https://kesusuberi.blogspot.com/25898263-we-were-femini...
2023-09-0110 minReggeli személyReggeli gyors/Reggeli személy (2023. május 11., csütörtök 09:00): Martin József Péter és Zeisler JuditSzénási Sándor beszélgetőtársai Martin József Péter, a Transparency International Magyarország ügyvezető igazgatója és Zeisler Judit, a Transparency International Magyarország projektmenedzsere
2023-05-1142 min
Bücher & Sonntage | Der Podcast für alle, die Bücher lieben!Folge deiner Freude: Wie das richtige Mindset deinen Erfolg beeinflusst - mit Elvira ZeißlerWas macht ein gesundes Mindset für Autoren aus?
Die Autorin Elvira Zeißler hat bereits 40 Bücher veröffentlicht und kennt deshalb die Schwierigkeiten und Struggles des Autorendaseins sehr genau. Elvira erzählt, warum kein Wachstumsprozess ohne Schmerzen abläuft, wie sie ihr Mindset geshiftet hat und wie sie dadurch mehr Zeit für sich selbst gewonnen und auch die Freude am Schreiben wiedergefunden hat.
Du erfährst:
Wie Elvira ihren Tag strukturiert und welchen Routinen sie nachgeht
Warum die richtige Einstellung so wichtig ist, damit sich alles fügt
Warum du deiner Freude folgen solltest
...
2023-03-1238 minThe Future Of Work2022 LISTENER FAVORITE - Why Technical Education & Post Secondary Career Programs Will Change The Future Of Work With Jennifer Zeisler Senior Program Director Of Career Readiness At ECMC Foundation It is time to open up and diversify the education to career pathway! By developing and embracing new forms of learning methods, we can better serve students and families in less traditional or underserved populations. Joining us today is Jennifer Zeisler, Senior Program Director of Career Readiness at ECMC Foundation, a philanthropic fundraising service helping inspire and facilitate improvements that affect educational outcomes among underserved communities. By allocating grants and building pathways from short term credentials to longer term academic opportunities we can open up a world of possibilities to students. Discover the importance of technical education and post...
2022-12-2025 min
NachholspielFolge 150: Derby, Digga! (Gäste: Oke Göttlich und Ole Zeisler)
Nachholspiel ist auf Deutschland-Tour und meldet sich aus dem Haus73 in Hamburg. Das ewige Stadtduell hat so viel Geschichte hervorgebracht und spaltet die Stadt bis heute. St.-Pauli-Präsident Oke Göttlich und "Doppelsechs"-Herausgeber Ole Zeisler fläzen sich zu uns auf die Couch, kommen ins Schnacken und Schwärmen. Große Derby-Feelings bei Bier und Nüsschen. Ein besonderer Abend mit besonderen Anekdoten. Uwe Seeler mit Totenkopf-Kappe, Gerald Asamoah bei Hesburger und Oke mit Omas gegen Rechts auf großer Hafenrundfahrt.
2022-10-2349 minNachholspielFolge 150: Derby, Digga! (Gäste: Oke Göttlich und Ole Zeisler)Nachholspiel ist auf Deutschland-Tour und meldet sich aus dem Haus73 in Hamburg. Das ewige Stadtduell hat so viel Geschichte hervorgebracht und spaltet die Stadt bis heute. St.-Pauli-Präsident Oke Göttlich und "Doppelsechs"-Herausgeber Ole Zeisler fläzen sich zu uns auf die Couch, kommen ins Schnacken und Schwärmen. Große Derby-Feelings bei Bier und Nüsschen. Ein besonderer Abend mit besonderen Anekdoten. Uwe Seeler mit Totenkopf-Kappe, Gerald Asamoah bei Hesburger und Oke mit Omas gegen Rechts auf großer Hafenrundfahrt. Hosted on Acast. See acast.com/privacy for more information.
2022-10-2349 min
NachholspielFolge 150: Derby, Digga! (Gäste: Oke Göttlich und Ole Zeisler)Nachholspiel ist auf Deutschland-Tour und meldet sich aus dem Haus73 in Hamburg. Das ewige Stadtduell hat so viel Geschichte hervorgebracht und spaltet die Stadt bis heute. St.-Pauli-Präsident Oke Göttlich und "Doppelsechs"-Herausgeber Ole Zeisler fläzen sich zu uns auf die Couch, kommen ins Schnacken und Schwärmen. Große Derby-Feelings bei Bier und Nüsschen. Ein besonderer Abend mit besonderen Anekdoten. Uwe Seeler mit Totenkopf-Kappe, Gerald Asamoah bei Hesburger und Oke mit Omas gegen Rechts auf großer Hafenrundfahrt.
Du möchtest deinen Podcast auch kostenlos hosten und damit Geld verdienen? Dann schaue a...
2022-10-2349 minThe Future Of WorkWhy Technical Education & Post Secondary Career Programs Will Change The Future Of Work With Jennifer Zeisler Senior Program Director Of Career Readiness At ECMC FoundationIt is time to open up and diversify the education to career pathway! By developing and embracing new forms of learning methods, we can better serve students and families in less traditional or underserved populations. Joining us today is Jennifer Zeisler, Senior Program Director of Career Readiness at ECMC Foundation, a philanthropic fundraising service helping inspire and facilitate improvements that affect educational outcomes among underserved communities. By allocating grants and building pathways from short term credentials to longer term academic opportunities we can open up a world of possibilities to students. Discover the importance of technical education and post...
2022-07-0525 minCustomer Support LeadersFrom The Archives: 210: Fireside with Nicholas ZeislerSend a textFrom The Archives: Specials: Fireside 26According to “Zee” (if I could only say it), we’re doing CX wrong! Nicholas Zeisler joins again to tell us why we’re doing it wrong, and how to get it right. A man after my own heart, he says it hinges on the process! But how do you leverage process, prove ROI for your Customer Office, and truly develop a customer-centric culture?
2022-07-0126 min
www.RADIOthen.networkKeyboard Immortals "Fanny Bloomfield Zeisler"
Keyboard Immortals - ep 22 - Fanny Bloomfield Zeisler Plays Piano. Born July 16, 1863 and died August 20, 1927. She was an Austrian-born U.S. pianist. At the age of six, before receiving any musical instruction, she began picking out tunes on the piano. Her first teachers were in Chicago; Bernard Ziehn and Carl Wolfsohn. In 1877, Annette Essipova, then on tour in the United States, heard her play and advised that she became a pupil of Theodor Leschetizky. She made her debut at the age of 11 in February 1875. In 1878, she returned to Austria to study in Vienna, under Leschetizky. While in Austria...
2022-06-2955 min
Charged Up Studio PodcastCustomer Experience Truths Revealed with Nicholas ZeislerOn today's podcast of Charged Up Studio Danna is joined by Nicholas Zeisler with Zeisler Consulting. Over 20 years of consulting, Nicholas has helped companies in industries as varied as energy, technology, insurance, government, healthcare, and non-profits with clients large and small. He’s hosted dozens of webinars, keynoted conferences, and guested on countless podcasts sharing his message about the importance of having a purpose for Customer Experience and taking action to make it happen. A certified CXPA (Certified Customer Experience Professional, a Lean Six Sigmas Black Belt, a Certified Scrum Master, and recovering PMP, he is an expe...
2022-06-2141 min
Press 1 For NickWe're Doing CX Wrong...And How To Get It Right, author Nick Zeisler [Customer Experience]We're Doing CX Wrong... And How To Get It Right, author Nick Zeisler [Customer Experience]
How are we doing CX Wrong?
What resources do you have to see if you're doing CX wrong?
What are your thoughts on chasing ROI?
What does Culture have to do with CX?
If you have 60 seconds in front of a CEO, what would you say?
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2022-03-1637 min
Press 1 For NickWe're Doing CX Wrong...And How To Get It Right, author Nick Zeisler [Customer Experience][Replay] We're Doing CX Wrong... And How To Get It Right, author Nick Zeisler [Customer Experience]How are we doing CX Wrong?What resources do you have to see if you're doing CX wrong?What are your thoughts on chasing ROI?What does Culture have to do with CX?If you have 60 seconds in front of a CEO, what would you say?ABOUT NICK GLIMSDAHLSubscribe to my weekly newsletterFind me on TwitterFind me on LinkedIn
2022-03-1637 min
CX PassportRERUN "The one with the CX controversy" - Nic Zeisler E19What's on your mind? Let CX Passport know...CX Passport is on Spring Break and heading to the mountains for a little skiing (actually snowboarding for the first time this year!) So to take a little break, I'm going to replay episode 19 with Nic Zeisler...the guest who definitely spends the most time in the mountains as compared to all my other guests. Enjoy...and CX Passport will be back next week!Oroginal show notes belowEpisode S1E19 welcomes Nic Zeisler of Zeisler Consulting http://zeislerconsulting.com/ and he’ll hit th...
2022-03-0835 min
Voices of CXNicholas Zeisler - Getting CX Right, Starting with Process Engineering - S8E9On this week's episode, we talked to Nicholas Zeisler about process engineering, and how designing more efficient CX processes doesn't mean more layoffs.
🟠About Nicholas Zeisler
Nicholas “Z” Zeisler is a Fractional Chief Customer Officer and CX Strategist, and Principal at Zeisler Consulting. He’s been a Fortune 100 CX Executive and has helped clients large and small in industries as varied as tech, healthcare, insurance, energy, fashion, and retail, improve their CX, drive positive changes to their business processes, and build enduring Customer-centric cultures.
In his new book, We’re Doing CX Wrong…And How To Get It Right, he outlines comm...
2021-11-0843 minNachholspielFolge 109: Ein Hoch auf "Uns Uwe" (Gast: Ole Zeisler)
So Freunde, einmal zum Spalier aufstellen: der “Dicke“ wird 85! Ob bei seiner Hochzeit, nach der WM '66 oder nach seinem unfassbaren Hinterkopftor – Hamburgs lebendem Denkmal wurde immer der große Bahnhof bereitet. Ins schöne Italien, wo Mario gerade seinen Urlaub genießt, wollte "Uns Uwe" nie hin. Inter hatte ihm so viel Geld geboten, dass ihn die Mannschaftskollegen sogar mit Blumen zum Flughafen gebracht hätten. Aber: Nur der HSV! Einer des besten Stürmer der Welt wollte eben immer nur Fußball spielen und ist dabei so herrlich normal genial geblieben. Warum Seeler keiner für die wilden 70er war, Wayne...
2021-10-3043 minNachholspielFolge 109: Ein Hoch auf "Uns Uwe" (Gast: Ole Zeisler)So Freunde, einmal zum Spalier aufstellen: der “Dicke“ wird 85! Ob bei seiner Hochzeit, nach der WM '66 oder nach seinem unfassbaren Hinterkopftor – Hamburgs lebendem Denkmal wurde immer der große Bahnhof bereitet. Ins schöne Italien, wo Mario gerade seinen Urlaub genießt, wollte "Uns Uwe" nie hin. Inter hatte ihm so viel Geld geboten, dass ihn die Mannschaftskollegen sogar mit Blumen zum Flughafen gebracht hätten. Aber: Nur der HSV! Einer des besten Stürmer der Welt wollte eben immer nur Fußball spielen und ist dabei so herrlich normal genial geblieben. Warum Seeler keiner für die wilden 70er war, Wayne...
2021-10-3043 minNachholspielFolge 109: Ein Hoch auf "Uns Uwe" (Gast: Ole Zeisler)
So Freunde, einmal zum Spalier aufstellen: der “Dicke“ wird 85! Ob bei seiner Hochzeit, nach der WM '66 oder nach seinem unfassbaren Hinterkopftor – Hamburgs lebendem Denkmal wurde immer der große Bahnhof bereitet. Ins schöne Italien, wo Mario gerade seinen Urlaub genießt, wollte "Uns Uwe" nie hin. Inter hatte ihm so viel Geld geboten, dass ihn die Mannschaftskollegen sogar mit Blumen zum Flughafen gebracht hätten. Aber: Nur der HSV! Einer des besten Stürmer der Welt wollte eben immer nur Fußball spielen und ist dabei so herrlich normal genial geblieben. Warum Seeler keiner für die wilden 70er war, Wayne...
2021-10-3043 minCustomer Support LeadersFrom The Archives: Ep 134: Support’s Relationship to Sales with Nicholas ZeislerSend a textFrom The Archives:: Support’s Relationship to SalesNicholas Zeisler (“Zee” to his friends, and “Zed” to his British friend over here) returns to talk about how CX can minimise friction in this less-obvious relationship. He’s at the end of the phone if you need him!
2021-10-1609 min
Fireside chats without the firesSeason 2 : Episode 30 - ”We‘re Doing CX Wrong, and How to Get it Right” with Nicholas ZeislerSPOILER ALERT!!! We are getting CX wrong, or so claims Nicholas Zeisler in his new book (think you can guess the title yet?). Nicholas returns to the podcast to talk a little more about some of the topics that were discussed when he joined us last time, as well as an insight into his new book. Nicholas starts by sharing why it's important to question everything, even starting by asking "what do you mean, we are doing CX wrong?" "what does it mean to be a customer-centric company?" We also hear why aligning data to numbers is fraught with peril and that...
2021-09-2023 min
Customer Service Gold Dust PodcastEP 21: How Putting Customers First Can Help Improve Your Bottom Line with Nicholas ZeislerWelcome to Episode 21 of The Customer Service Gold Dust Podcast.In this episode, Gavin is joined by Fractional Chief Customer Office and CX Strategist, Nicholas Zeisler.Nicholas is extremely passionate about convincing organisations to improve their CX without simply associating it with the end result of higher potential income. We hear him talk about the importance of systems; why customer service and customer experience frequently target two entirely different areas; and when improving CX systems doesn't always lead to improved revenues.------You can find Nicholas online at: https://www.linkedin.com...
2021-07-2839 minCustomer Support Leaders210: Fireside with Nicholas ZeislerSend a textSpecials: Fireside 26According to “Zee” (if I could only say it), we’re doing CX wrong! Nicholas Zeisler joins again to tell us why we’re doing it wrong, and how to get it right. A man after my own heart, he says it hinges on the process! But how do you leverage process, prove ROI for your Customer Office, and truly develop a customer-centric culture?
2021-07-0226 minCX Passport"The one with the CX controversy" - Nic Zeisler E19What's on your mind? Let CX Passport know...Episode S1E19 welcomes Nic Zeisler of Zeisler Consulting http://zeislerconsulting.com/ and he’ll hit the controversy horn right off the top of the show. Find out why he’s telling companies they’re too focused on ROI. Nic challenges us to consider WHY we start customer experience work at all. Are we motivated for the right reasons? Nic tells why companies should stop trying to be Zappos...just be better than the DMV. We’ll talk about skiing in New Zealand and why it was import...
2021-06-2935 min
CX...Oh!Doing CX Right ft Nicholas ZeislerLet's step into the realm of real CX with Nicholas "Z" Zeisler, a Fractional Chief Customer Officer, a former Fortune 100 CX Executive, an Assistant Professor at the US Air Force Academy, a Lean Six Sigma Black Belt, and as of this summer, a published author. His forthcoming book is titled "We're Doing CX Wrong...And How To Get It Right". We propose practical solutions to practical boardroom problems such as:
- Bubble office of the Chief Customer Officer (CCO)
- What's wrong in 'doing' CX (Customer Experience) wrong?
- Journey from VOC (Voice...
2021-06-2738 minCustomer Support Leaders193: The Perfect Support Email with Nicholas ZeislerSend a textWeek 66 Topic: The Perfect Support EmailNick Zeisler believes we should take on the stress of our customers, in all our communications. Everything is recovery, down to the micro communications that are happening every day in Support.
2021-04-1420 min
Chapman Sports Radio: Panther InsiderMen's Baseball: Brad Shimabuku & Henry ZeislerEvan chats with guests Brad Shimabuku & Henry Zeisler about their current season, the pandemic, and pre-game McDonalds plus more.
2021-04-0734 min
Chapman Sports Radio: Panther InsiderMen's Baseball: Brad Shimabuku & Henry ZeislerEvan chats with guests Brad Shimabuku & Henry Zeisler about their current season, the pandemic, and pre-game McDonalds plus more.
2021-04-0734 min
Fireside chats without the firesSeason 2 : Episode 8 - "It's Like This...Stop NPS, Stop KPIs" with Nicholas Zeisler"Aliens, Golf and Seinfeld on a CX podcast.....YES!!! On today's podcast, the simply amazing Nicholas Zeisler joins Neal and Paul to discuss, well, honestly, all matters related to VOC and how it's being used incorrectly right now. Nicholas, with great enthusiasm and passion, shares why companies shouldn't be using score data, rather, should be using something called "amplification data", and why asking the customers "What do we suck at?" is far more powerful than an NPS score. If you are ready to enter the new world of CX, then this podcast is most definitely for you!
2021-03-1936 min
The Entrepreneurial Musician with Andrew HitzTEM227: Spotted Online featuring Nate Zeisler, Gill Andrews and Josh SpectorTEM227: Spotted Online featuring Nate Zeisler, Gill Andrews and Josh Spector Spotted Online features thought-provoking content to inspire, motivate and empower musical entrepreneurs. Head over to tem.fm for the TEM227 Show Notes including a list of topics covered in this episode as well as links to all references mentioned. Want to help the show? Here's a couple of ways you can do that! 1. Want to access exclusive bonus coverage while helping me get to my next goal of $100 per episode on Patreon by becoming a patron today: https://www.patreon.c...
2020-12-2422 min
Untitled PodCastCarmen ZeislerCarmen Zeisler is the Director of the ESSDACK Learning Centers, an Educational Consultant/Coach, and a co-founding member of the ESSDACK Resilience Team. In Learning Centers, she has been instrumental in leading a Redesign process through Project-Based Learning. In schools, Carmen loves collaborating with teachers on Trauma-Informed practices and she leads The Restorative Justice in Schools effort on the ESSDACK Resilience Team. Her other passion as a Consultant and Coach is supporting teachers to build a strong reading culture in their classroom. One of her favorite ways to do this is to use picture books with science and social...
2020-12-1835 min
Die Zwei von der Talkstelle - Autorinnen über Schreiben und VerlegenDZVDT #51 - Fantasyautorin Elvira Zeißler entführt uns in neue WeltenGespräche über das Schreiben und Veröffentlichen von Büchern, egal ob Selfpublishing oder Verlag. Sie gehört zu den beliebtesten Fantasyautorinnen Deutschlands und schafft es vielleicht, Vera für ihr Genre zu begeistern: Elvira Zeißler spricht über Weltenbau, Genre Kategorien, Must-Haves und No-Gos und darüber, warum Selfpublishing große Vorteile gegenüber Verlagen hat.Die Themen in Zeitmarken:01:24 Eure Majestät? - 03:47 Sie haben Post - 07:39 Elvira Zeißler, was ist Fantasy? - 11:43 Faszination Mittelalter, warum? - 14:15 Weltenbau - 18:13 Wenn alles geht, gibt es keine...
2020-12-101h 07
Support Insights Podcast | CX & Customer Support Podcast by SentiSumEp. 6. Nicholas Zeisler, Applying process improvement to CX, CX and the US Military, the three E's for building a customer-centric cultureThis week, we’ve got an awesome guest: Nicholas Zeisler, who is the founder of Zeisler Consulting, a CX development consultancy that brings the theories of process improvement to customer experience. He’s also been there himself as the Director of Customer Experience at HP, where he built a customer experience team driven by analytics, setting up the whole company to take action on VoC insights.We get Nicholas to share his advice and stories, covering these key topics: How do you build a customer-centric culture? Illustrated in classic consultant style with three Es: Enabl...
2020-10-3054 minCustomer Support Leaders134: Support’s Relationship to Sales with Nicholas ZeislerSend a textWeek 42 Topic: Support’s Relationship to SalesNicholas Zeisler (“Zee” to his friends, and “Zed” to his British friend over here) returns to talk about how CX can minimise friction in this less-obvious relationship. He’s at the end of the phone if you need him!
2020-10-2209 min
The Founders Live Podcast085 - Nicholas Zeisler of Zeisler Consulting: Why Customer Experience Will Make Or Break Your CompanyNick Hughes is joined by Nicholas Zeisler, Principal of Zeisler Consulting from Denver, Colorado. Zeisler Consulting moves you beyond simply surveying. You interact with your Customers in diverse ways throughout their journeys with your brand. We’ll tailor a program of listening and learning to find genuine insights into what your Customers want from your brand, and where you can improve what you’re doing to beat those expectations. Nick and Nicholas quickly jump into a fun and engaging conversation first touching on how Nicholas first discovered Founders Live in Denver, and how that led to him connecting with Nick...
2020-10-1947 minCustomer Support Leaders118: CSAT with Nicholas ZeislerSend a textWeek 38 Topic: CSATNicholas Zeisler joins me for the first time, and we talk about all the levers and at play in a CSAT measure.
2020-09-2311 min