Shows
From Where I Sit With Tom McGeeEpisode 4: Colleen Baum, Senior Partner at McKinsey & CompanyWhat is the value of experiential retail?Find out the answer to this question and more in the latest episode of From Where I Sit featuring Colleen Baum, Senior Partner and a leader of McKinsey & Company’s retail operations and retail real estate initiatives for the Americas. Colleen and ICSC President & CEO, Tom McGee, discuss experiential retail, supply chain, store optimization, and more. Resources mentioned in this episode:“The Halo Effect III: Where the Halo Shines,” 2023 study by ICSC“What the real estate industry needs to know about experiential retail,” 2024 article by McKinsey & Company“An update on...2025-01-1443 min
The McKinsey PodcastHoliday shopping: Consumer savvy and retailer responsesAcross the United States, consumers are continuing to spend, but they’re not opening their wallets too wide. Joining us are McKinsey partners Colleen Baum and Tamara Charm who say retailers that offer personalized promotions, same-day delivery, and “buy now, pay later” plans are more likely to capture cautious consumers’ holiday spending. Learn more about US consumers’ holiday shopping behaviors and expectations on this guest episode of the McKinsey on Consumer and Retail podcast, hosted by Monica Toriello. See www.mckinsey.com/privacy-policy for privacy information2023-12-1423 min