Shows
On Your Flight TodayS3 Ep 1 - Hybrid By Design - LIFT Airlines in South AfricaSend a question or message to On Your Flight Today What if an airline actually listened to its passengers? In this episode, Cilliers Jordaan from South Africa's Lift Airlines shares how putting customers first isn't just a slogan, it's their survival strategy. Launched in just 90 days during the height of COVID, Lift discovered something radical: give people flexibility when they need it, talk to them like humans (not chatbots), surprise them with onboard fashion shows and live music, and they'll keep coming back. From adding business class because customers asked for it, to partnering with l...
2025-10-1248 min
On Your Flight TodayS2 Ep 10 - Federal Air Marshal - Deep Cover UncoveredSend a question or message to On Your Flight Today You never really know who’s sitting next to you on your flight today. For nearly two decades, it might’ve been Gary Quesenberry, a Federal Air Marshal living a life most of us only glimpse in movies, quietly protecting passengers from threats at 30K feet.His career began in the intense aftermath of 9/11 and took him nearly 2.5 million miles through the skies, blending in with the passengers while staying constantly alert.In this episode, Gary takes us deep inside that hidden world - ho...
2025-05-311h 19
On Your Flight TodayS2 Ep 9 - Corporate Jets: Smarter Buying, Better Flying, Staying ConnectedSend a question or message to On Your Flight Today We go inside the corporate jet business with Steve Varsano, founder of The Jet Business, the world’s first street-level corporate jet showroom. Steve has spent over 40 years shaping the way private jets are marketed and sold. From closing his first unforgettable deal at gunpoint to building a globally respected brokerage in London, his story is as captivating as it is insightful.This deep dive pulls back the curtain on the corporate aviation world offering insights into who really flies private and what dri...
2025-05-0551 min
On Your Flight TodayS2 Ep 8 - Behind the Scenes of Inflight Entertainment at El Al, Israel’s Flag CarrierSend a question or message to On Your Flight Today Go behind the scenes of the inflight entertainment and connectivity (IFEC) strategy of a 5 star global airline with Tal Kalderon, Head of Inflight Entertainment and Connectivity at El Al, the flag carrier of Israel.A true veteran of the IFE world, Tal shares his fascinating journey from his early beginnings in the television industry to spending the past 20 years transforming the passenger experience at El Al.Tal gives an inside look at El Al’s evolving fleet, the key decisions shaping its IFE st...
2025-04-0153 min
On Your Flight TodayS2 Ep 7 - Flavor Takes Flight: Entertainment You Can TasteSend a question or message to On Your Flight Today Imagine transforming your flight into a hands-on cooking experience, mastering gourmet cuisine while soaring through the skies.Through her Inflight Cooking School, a show now featured on American Airlines' inflight entertainment system, Chef Mel Alafaci shares expert tips, tricks, and culinary secrets, turning every flight into a flavorful adventure.Known as The Happy Chef and founder of Vanilla Zulu, Chef Mel joins me today to talk about how she has transformed her passion for food and travel into a global sensation, reaching millions...
2025-02-2243 min
On Your Flight TodayS2 Ep 6 - Flying Blind: Candid Insights on Air Travel with the American Council of the BlindSend a question or message to On Your Flight Today What’s it really like to fly without sight? This episode offers a rare glimpse into air travel through the perspective of Scott Thornhill, Executive Director of the American Council of the Blind (ACB). Stay tuned because you’re about to explore air travel from a perspective few have experienced but all of us need to understand.Scott dives into the ACB’s efforts to improve independence, security, and quality of life for blind and visually impaired people. As a frequent flyer himself, Scott gives us a r...
2024-11-0848 min
On Your Flight TodayS2 Ep 5 - Play Airlines: Game Changing Low Cost StrategiesSend a question or message to On Your Flight Today Discover the journey redefined with Play Airlines, a new Icelandic low-cost airline operating flights from Iceland to North America and Europe. My guest today is Adrian Keating, Executive Director Commercial at Play Airlines. Adrian will unravel how Play Airlines is challenging the norms of travel, marrying modesty with monumental strides in service and ingenuity. Offering insights into the trailblazing budget-friendly airline, we talk about the recently launched 'Space seat' - a game-changer offering passengers of the low-cost carrier the luxury of extra space onboard the aircraft.
2024-03-2746 min
On Your Flight TodayS2 Ep 4 - Safety Videos: When Art Obscures SafetySend a question or message to On Your Flight Today Delve into the intriguing world of aviation safety videos, focusing particularly on Qantas’s recent release. Our guest, Teri O'Toole, is a veteran Qantas long-haul flight attendant and a barrister at law, currently leading the Flight Attendants' Association of Australia (FAAA). Teri brings a unique perspective, blending her inflight experience with legal expertise to represent 6.5K+ flight attendants in Australia.The primary discussion revolves around the new Qantas Safety Video launched in January 2024. This video, while cinematically impressive, has sparked a debate over its effectiveness as...
2024-02-2059 min
On Your Flight TodayS2 Ep 3 – Airline Loyalty & Inflight Entertainment: The IAG StorySend a question or message to On Your Flight Today As technology continues to advance and the demand for a personalized passenger experience surges, the realms of Airline Loyalty and In-Flight Entertainment and Connectivity (IFEC) are progressively merging. The organizational structure of an airline to support its Loyalty and IFEC lines of business varies by the geographic origin of the airline and the competitive landscape it competes in. Within the International Airlines Group (IAG), the IAG Loyalty business is fundamental in creating the IFEC experience for countless passengers, serving as a technology partner to the IAG group's...
2024-01-1945 min
On Your Flight TodayS2 Ep 2 - JSX Navigating Turbulence Against Aviation GoliathsSend a question or message to On Your Flight Today Embark on a journey through the vibrant skies with JSX, a trailblazing public charter operation rooted in the heart of Dallas, Texas. Much like its counterparts in the realm of public charter services, JSX finds itself amidst a complex web of allegations touching on safety, security, and environmental concerns.The Federal Aviation Administration (FAA) has invited public comments to assist in assessing the necessity and potential scope of rulemaking related to an existing exception for public charter operators. This exception currently keeps them...
2023-11-131h 08
On Your Flight TodayS2 Ep 1 - Accessible Skies: Titans of Seatback IFE in Collaborative ConversationSend a question or message to On Your Flight Today In today's episode, we are delighted to present a unique and historic gathering of industry leaders – the three foremost seatback inflight entertainment providers, each represented by their distinguished product and technology visionaries.Our topic today, accessibility for seatback in-flight entertainment systems. We delve into the challenges, the innovations, and the immense opportunities that lie ahead in making air travel more inclusive for all passengers. It's a conversation that I hope will not only inspire, educate, and inform but also help serve as a catalyst for a...
2023-10-151h 08
On Your Flight TodayS1 Ep10 - Airlines and Families: Unveiling the Passenger ExperienceSend a question or message to On Your Flight Today On today’s episode we’ll dive into the world of luxury family travel with my guest Carmen Sognonvi. Carmen is a renowned travel influencer and the founder of Top Flight Family who travels the world with her husband and 2 children. With over a million followers on social media, they captivate audiences worldwide sharing their expertise and insights online and in popular publications like Travel + Leisure, Conde Nast Traveller, The Washington Post, and many more. Through her content, Carmen shares valuable tips on how parents can save time...
2023-07-051h 00
On Your Flight TodayS1 Ep9 - Ultra premium experiences on a luxury jetSend a question or message to On Your Flight Today Imagine embarking on a journey of a lifetime, where every moment is filled with awe-inspiring experiences and unparalleled service. TCS World Travel specializes in curating all-inclusive trips that deliver precisely that. They have carefully crafted their offerings to provide meaningful adventures in unique destinations across the globe all while flying in luxury private jets. Their expertise and dedication have earned them numerous accolades, making them the most-awarded jet expedition company globally. On today’s episode, I am joined by Ryan Dai, Digital Experience Manager at TCS...
2023-06-1442 min
On Your Flight TodayS1 Ep8 - Deep Dive - Inmarsat Passenger Experience Survey 2022Send a question or message to On Your Flight Today In our episode today, I am joined by Neale Faulkner, Regional Vice President at Inmarsat Aviation based in the Middle East. Neale and I will deep dive into the Inmarsat Passenger Experience Survey 2022 and discuss the results and findings.In the age of constant connectivity, staying connected even at 30,000 feet has become a top priority for modern-day travelers. Whether it's business professionals needing to stay in touch with their work, or leisure travelers wanting to share their experiences on social media or stream their favorite...
2023-05-3054 min
On Your Flight TodayS1 Ep7 - Pushing the boundaries of aircraft seating designSend a question or message to On Your Flight Today In this episode we are joined by Alejandro Nunez Vicente, creator, founder and CEO of the Chaise Longue economy airplane seat design. Alejandro joins the show to share his journey with us. What impresses most about Alejandro is his passion, determination and dedication to push the boundaries and shape the future of passenger experience for the next generation. Intended to offer more choice in seating for the economy cabin, the development and subsequent controversy surrounding the Chaise Longue highlights the challenges of innovators designing products f...
2023-04-2448 min
On Your Flight TodayS1 Ep6 - Creating "Airlines of the World"Send a question or message to On Your Flight Today Our episode today will delve into the making of "Airlines of the World", a television documentary series currently being created and produced, with the expectation to be released at the end of 2023. The series will focus on the global airline industry, past, present and future. I will be joined by Patrick Weil, Managing Director of Jennuin Films and Senior Executive Producer and Creator of the “Airlines of the World” documentary series. Patrick will talk about the behind-the-scenes planning, offer insights into th...
2023-04-0437 min
On Your Flight TodayS1 Ep5 - 2023 Crystal Cabin Awards shortlist highlights, themes and trends - Special EditionSend a question or message to On Your Flight Today Welcome to this special edition of the On Your Flight Today podcast. Today, I am thrilled to be joined by Lukas Kaestner, Head of Marketing, PR & Events from Hamburg Aviation. Lukas is also the President of the Crystal Cabin Awards Association and he is returning to the show today to talk with me about some of the innovation highlights, themes and trends we see emerging from this year’s Crystal Cabin Awards shortlist that was just announced earlier today from Hamburg Germany. Lukas will also pro...
2023-03-1338 min
On Your Flight TodayS1 Ep4 - Inflight experiences of a luxury travel YouTuberSend a question or message to On Your Flight Today In today’s episode, we are joined by Jeb Brooks. Jeb is the founder of GreenerGrass, a website that offers content to jetsetters who want to learn about luxury travel, the aviation industry, and globetrotting secrets. Jeb is a popular social media, YouTube personality and travel enthusiast who has visited all seven continents of the world including 69 countries to date, providing him with a wealth of knowledge and experience that he generously shares with his followers. With 512 flights over the past 5 years under his belt, Jeb...
2023-03-0256 min
On Your Flight TodayS1 Ep3 - Behind-the-scenes of Finnair's award-winning international long-haul experienceSend a question or message to On Your Flight Today In today's episode, we are joined by David Kondo. David is the Head of Customer Experience and Product Design at Finnair, in addition to being on the Board of Directors of the Airline Passenger Experience Association. David is joining us today from Helsinki, Finland and will be talking about the new Finnair International long-haul experience, including the renewed Business class with the AirLounge, and the totally new Premium Economy travel class as well as the key partnerships (iittala and Marimekko) involved in the development of ot...
2023-02-0858 min
On Your Flight TodayS1 Ep1 - Introduction - From the Host - Corinne StreichertSend a question or message to On Your Flight Today Welcome to the first episode of ‘On Your Flight Today’, a podcast hosted by Corinne Streichert.This episode is an introduction by Corinne where she shares her vision, inspiration and goals for the show as well as some background information on her experiences working in aviation for the past two decades. The podcast will be a bi-weekly show that will explore the latest developments in aircraft interiors, inflight entertainment and connectivity as well as the overall inflight passenger experience. This episode is the st...
2023-02-0725 min
On Your Flight TodayS1 Ep2 - Inside Hamburg Aviation and the Crystal Cabin Awards AssociationSend a question or message to On Your Flight Today In today's episode, we are joined by Lukas Kaestner, the Head of Marketing, PR and Events from Hamburg Aviation, a non-profit organization that supports the aviation industry in the Hamburg region. Lukas is also the Co-Founder of the Sustainable Aero Lab and President of the Crystal Cabin Award Association. Hamburg Aviation is a non-profit networking and communications agency supporting the aviation cluster in the Hamburg Metropolitan Region – a key location in the civil aviation world. We will discuss Hamburg Aviation's Sustainable Aero Lab prog...
2023-02-0746 min
On Your Flight TodayTrailerSend a question or message to On Your Flight Today Trailer for the 'On Your Flight Today' podcastWelcome to "On Your Flight Today," a podcast that takes you on a journey through the world of inflight passenger experiences. Hosted by Corinne Streichert, an airline industry professional and inflight entertainment and connectivity veteran, this podcast is your inside look at the people, processes, and products that work together making your flight a comfortable one, while entertaining you along the way. Each bi-weekly episode, ranging from 30 to 6...
2023-02-0702 min
CX PassportThe one with the in-flight entertainment - Corinne Streichert E60What's on your mind? Let CX Passport know...🎤Open that tray table, buckle that seat belt and watch a show in “The one with the in-flight entertainment” CX Passport E60 with Corinne Streichert🎧📺Starting an in-flight entertainment career 💰Customer Experience as a product🧳Working for an airline...Vegas for the weekend...from Australia?!🤗Customer Service as an empathetic career builder💻BYOD...will seat back entertainment go away?🎬How do airlines choose content for in-flight entertainment
2022-04-1230 min