Cynthia Mak - Podcast Details

Shows

De Klantreisgids #45: Klantcontactstrategie & -framework met Cynthia MakWat nou als je klantcontact structureel beter kan organiseren – zodat het bijdraagt aan klantbeleving én de operatie? Cynthia Mak helpt organisaties precies daarmee, met haar Klantcontact Framework. In deze aflevering van De Klantreisgids duiken we in de wereld van klantcontactstrategieën: wat het is, waarom je het nodig hebt, en vooral wat het je kan opleveren.Maar ook als je geen CX-team hebt of net begint: Cynthia deelt concrete voorbeelden én tips die je morgen al kunt toepassen.Daarnaast hebben we het over:Wat een klantcontactstrategie is – en waarom het géén luxe isWaarom er geen s...

2025-07-1741 min

Kill Me Maybe The Toy Box Killer: A Chamber of Nightmares (Part 1)The nightmare continues. In Part 2, Mak and Dez dive deeper into the victims who survived David Parker Ray’s torture chamber, the twisted accomplices who stood by his side, and the haunting aftermath of his reign of terror. How far did his web of evil stretch, and what horrifying details were uncovered as the investigation unfolded? Step further into the darkness as we continue unravelling the case of The Toy Box Killer. ⚠️ Trigger Warning: This episode discusses graphic content, including torture, sexual assault, and kidnapping. Listener discretion is strongly advised. 🎙️ Follow & Subscribe for Part 2, where we continue...

2025-02-1337 min

Feel Feel @ Record Club #1155 (03-12-2024)FEEL 30 Min Melodic Mix 01. Denis Kenzo & Emilya Buchan - Never Be Alone (Extended Mix) [RNM] 02. Agwa(RU) - Je Veux Instr [CAFE DE ANATOLIA] 03. AVIRA - Hot Tub Time Machine (Extended Mix) [SPECTRUM] 04. Tim Walche & Mike Gannu - Enigma [THIS NEVER HAPPENED] 05. Tim Walche - I'll Be Your Light [THIS NEVER HAPPENED] 06. Innellea feat. Maurice Kaar - Silence [PIAS] 07. Morgin Madison & Ryan Lucian jas - Tell Me Who You Are Extended Mix [ENHANCED] 08. Wave Wave x Jake Silva x Bruno Wolff - Desire [SPINNIN] Key Lean 30 Min Guest Mix 09. Key Lean - Over The Sea (NOIYSE PROJECT remix) [PROTAGONIST RECORDINGS] 10...

2024-12-021h 58

The Works Cynthia Mak, HKAPA students' programe & in the studio: Singer-songwriter Rachel Sutton & Chris CarpiTobacco’s been consumed in China, mostly in pipes, since the 16th century. During the Qing dynasty though, possessing or smoking tobacco was punishable by death. But for those who still craved nicotine, snuff, or powdered tobacco, claimed to be a remed...

2024-11-2621 min

AIToday Live S06E81 - Live op het podium: de rol van AI in klantenservice met Cynthia MakCynthia Mak, eigenaar van The Caring Company, bespreekt in deze aflevering de impact van kunstmatige intelligentie op de klantenservice. Ze legt uit hoe AI kan bijdragen aan het verbeteren van werkprocessen, vooral in het licht van vergrijzing en personeelstekorten.Cynthia benadrukt dat oudere klanten vaak andere communicatiestijlen prefereren, wat vraagt om aanpassingen in de klantenservice. Daarnaast gaat ze in op hoe AI kan helpen bij het automatiseren van repetitieve taken, waardoor medewerkers zich kunnen richten op complexere vraagstukken.De aflevering biedt ook inzichten in de ethische overwegingen rondom AI en het belang van betrokkenheid van...

2024-10-0739 min

MESSmerized - Funny and faith based encouragement in marriage , family , Christian parenting , and finding purpose Episode 60 Sidetracked with Makayla Noble : Cynthia and HeatherThis week we have a fun show as Heather and I continue surprising each other with guests on Sidetracked. I was in charge of our guest today and I’m so excited for you to hear our conversation with Makayla Noble. If you don’t know Makayla, here’s a little background: On September 20, 2021, Makayla Noble, a world-champion cheerleader, suffered an injury that resulted in a severe spinal cord injury. People from all over the world joined together to pray for her life and follow alongside her healing journey. Makayla has overcome almost impossible odds and has an amaz...

2024-07-1737 min

Sidetracked Sidetracked with Makayla NobleOn September 20, 2021, Makayla Noble, a world-champion cheerleader, suffered an injury that resulted in a severe spinal cord injury. Both Cynthia and I were part of her extended community and were getting updates on her healing journey and how to pray for her. Today we have the honor of interviewing her to see how God has used her life to glorify Him even when things don’t go as planned. From the moment of her accident, Makayla felt the overwhelming peace of God, that He was going to take care of her and had a plan. She has mour...

2024-07-1548 min $Don\'t Mom Alone Podcast$

Don't Mom Alone Podcast Sidetracked with Makayla Noble :: Cynthia and Heather [Ep 478]On September 20, 2021, Makayla Noble, a world-champion cheerleader, suffered an injury that resulted in a severe spinal cord injury. Both Cynthia and I were part of her extended community and were getting updates on her healing journey and how to pray for her. Today we have the honor of interviewing her to see how God has used her life to glorify Him even when things don’t go as planned. From the moment of her accident, Makayla felt the overwhelming peace of God, that He was going to take care of her and had a plan. She has mourned her physical body...

2024-07-1500 min $Don\'t Mom Alone Podcast$

2024-07-1546 min

Stay Current in Pediatric Surgery Journal of Pediatric Surgery Article Review: Oct-Dec 2022We’re featuring Journal of Pediatric surgery articles earlier this week to bring you some of the latest news! This week we are discussing three articles from October, November & December 2022, with editor Dr. Mikko Pakarinen and authors Drs Jason Fraser, Mikael Petrosyan & Dor Yoeli. Hosts: Em Tombash, Ellen Encisco and Cecilia Gigena Articles:October 2022: "Primary vs. salvage liver transplantation for biliary atresia: A retrospective cohort study" Dor Yoeli, Rashikh A Choudhury, Shikha S Sundaram, Cara L Mack, Jonathan P Roach , Frederick M Karrer, Michael E Wachs, Megan A Adams https://www.jpedsurg.org/ar...

2023-03-0214 min

Ways to Change the World with Krishnan Guru-Murthy Julian Lennon on his identity, the Beatles and his life outside of musicJulian Lennon is a singer-songwriter, who rose to fame for the Beatles song Hey Jude, which was written after his parents John and Cynthia Lennon separated. In this episode, Julian joins Krishnan to speak about his seventh album Jude, emotion in songwriting, dealing with depression and the importance of relearning his old material. While Julian has received platinum success for his music, he has also pursued other endeavours. The multi-faceted singer-songwriter discusses his work as a photographer, filmmaker, author and his foundation called The White Feather Foundation. Produced by Ka Yee Mak

2022-11-1832 min

West Catholic Live Episode 8: All A's results, big day for Band & Choir on Oct. 8, plus debut of student-run WCTV (Oct. 5, 2022)Content strategist John Gonzalez and Principal Tony Fischer co-host West Catholic Live, a show about all the great things happening at West Catholic High School.Season 2, Episode 8 features:Weekly Chatter - tidbits about events coming up next week, including FAFSA Night Oct. 6 in the MAK, and a community Blood Drive on Oct. 7. Sign up at https://donate.michigan.versiti.org/donor/schedules/drive_schedule/140435). The show also includes results from the All A's Walk.Mr. Fischer and Mr. Gonzalez also include:Details about the Marching Band performance on Oct. 8 at Pulaski Days...

2022-10-0518 min

West Catholic Live Episode 7: St. Padre Pio, Wake Up West Coffee Shop, Counseling News (Sept. 28, 2022)Content strategist John Gonzalez and Principal Tony Fischer co-host West Catholic Live, a show about all the great things happening at West Catholic High School.Season 2, Episode 7 features:Weekly Chatter - tidbits about events coming up next week, including the Sept. 29 Financial Aid Planning Workshop and Experience West, which is a special event Oct. 25 for 8th graders.The show also features:Details about St. Padre Pio Week for students, which concludes with games on Thursday (Sept. 29), including some fact from students with insight from religion teacher Tim Horst,Details about...

2022-09-2826 min

West Catholic Live Season 2: Back-to-School BBQ, Construction Update, Football Kickoff, Jazz Band at Walk the Beat (Aug. 12, 2022)On this special Summer 2022 Podcast of West Catholic Live, content strategist John Gonzalez gets an update from Principal Tony Fischer about all the activity & projects on campus at West Catholic High School.These projects are to upgrade and improve our athletic facilities and include everything from new stands and press boxes to the addition of our eight new competition-grade tennis courts.They also talk about tonight's (Aug. 12) Football Kickoff Event for parents in the MAK, as well as next week's Back-to-School BBQ on Aug. 19.They also talk about the High School Band program, which...

2022-08-1213 min

West Catholic Live Exams, Ice Hockey, Band Concert and Robotics (Jan. 14, 2022)On this Episode of West Catholic Live, we learn more about our coop hockey team, the band's annual Christmas concert and the Robotic program, and we also welcome back Cam Burns for his weekly giveaway. (This show was recorded Jan. 12.)Show NotesPrincipal Tony Fischer and content strategist John Gonzalez are the show's co-hosts.Show Notes2:31: Mr. Fischer and Gonzo run down some news items, including:-Wall of Fame - On Friday, January 14, during halftime of the girls varsity basketball game at 7:30 p.m., we will be inducting two teams into...

2022-01-1434 min

Velshi IndictedVelshi guest host Maria Teresa Kumar is joined by Congresswoman Debbie Dingell, Senator Mazie Hirono, Politico’s Kyle Cheney, The New York Times’ Katie Benner, former U.S. Attorney Joyce Vance, former federal prosecutor Cynthia Alksne, former U.S. Attorney Barbara McQuade, former trial attorney Kimberly Atkins Stohr, The Washington Post’s Jennifer Rubin, NPR’s Tim Mak, NBC’s Liz McLaughlin, Congressman Ritchie Torres, and architectural and urban designer Amy Stelly.

2021-11-131h 21

🔴 SPORTS JEDI NETWORK ALL SPORTS ALL THE TIME FEEL THE FORCE!🔴#MMA #UFC #BELLATOR COMBAT SPORTS WEEKLY TALK WITH AUSTIN & CHEF DAN-A PODCAST Max Holloway, battles No. 3-seeded Yair Rodriguez🔴#MMA #UFC #BELLATOR COMBAT SPORTS WEEKLY TALK WITH AUSTIN & CHEF DAN-A PODCAST 🔴 UFC 268: USMAN VS COVINGTON 2 FIGHT BY FIGHT RECAPPING A ACTION PACK UFC Octagon returns to Madison Square Garden in New York, N.Y., 🔴The co-headliner features a strawweight rematch between Rose Namajunas and Zhang Weili. Namajunas captured the title from Zhang with a first-round knockout in April. PREVIEWING UFC Vegas 42 card Holloway vs Rodriguez: Ben Rothwell vs Marcos Rogerio de Lima full CARD preview 🔴UFC APEX in Las Vegas, Nevada, on Sat., Nov. 13, 2021, with a Featherweight contenders’ bout guaranteed to deliver fireworks, as No. 1-ranked contender, Max Hollowa...

2021-11-122h 03

Over Klanten Gesproken OKG 94 - Klantcontact Manager van het jaar word je zo met Cynthia MakCynthia Mak is Customer Care Director bij Talpa Network. In 2021 is zij door de Customer Contact Management Association (CCMA) uitgeroepen tot Manager of the Year. In deze aflevering ga ik met haar in gesprek. We spreken o.a. over haar visie op klantcontact, haar werk bij Talpa Network (dat veel meer merken omvat dan je nu waarschijnlijk weet) en over haar eigen reis. Cynthia is namelijk als agent begonnen tijdens haar studie en is zo doorgegroeid naar haar huidige functie. Ook geeft ze advies aan iedereen die carrière wil maken in de wereld van klantcontact. Laat je inspireren d...

2021-11-0942 min

Personal Transformation for mothers - having enjoyable and memorable pregnancy Episode 4: Prenatal memoryPrenatal memory Do you believe in communication with the unborn baby (foetus)? Some people think that mothers can only communicate with their babies after delivery. In fact, we can communicate with unborn babies when they are in the wombs by the finding of study. What is Prenatal memory? It is the memory of unborn baby in the womb from conception to birth. Study on Prenatal Memory The researcher asked 32 Pregnant women began reciting or speaking a passage out loud (either Rhyme A or Rhyme B) the same...

2020-04-0402 min