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Showing episodes and shows of
Dale M. Ward
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Customer Support Leaders
287: Extreme Delegation: How To Lead When Everything Changes At 4 PM On An Idle Tuesday; with Matt Dale
Send us a textA quiet Tuesday turns into a leadership stress test. We share the playbook for extreme delegation—those moments when a key lieutenant leaves, the CEO secondments you into a new role, or a surprise launch forces you to hand off mission-critical work fast without dropping standards. Matt Dale joins Charlotte Ward to unpack how to keep people safe, outcomes clear, and momentum steady when the plan changes mid-flight.We start with the groundwork that makes speed possible: knowing your people, tools, and data; modeling calm, context-rich communication; and showing your work so...
2026-01-28
47 min
PRN - At the Track
EP 2601: Brandon Ward, Brian Ward, Dale Timms
Brandon Ward, Bowman Gray Stadium Modified Division Champion; Brian Ward, Tulsa Shootout Pit Reporter; and Dale Timms, Blue Ridge Outlaw Late Model Series Champion are this week’s guests.
2025-12-31
00 min
Veterinary Viewfinder Podcast
U.S. Pets Are Being Exposed to Pepper Spray: A Conversation with Steve Dale
This week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, are joined by Chicago-based journalist and certified animal behavior consultant Steve Dale to discuss a surprising and underreported issue: pets incidentally exposed to pepper spray and tear gas in U.S. cities. While these cases are rare, they present serious challenges for veterinarians and pet owners alike. The hosts and Steve examine how dogs and cats can become unintended victims of crowd-control chemicals, either through direct exposure or residual contamination on fur, clothing, or outdoor surfaces. Dr. Ward emphasizes the increased risks associated with brachycephalic dog...
2025-11-05
27 min
Crossroads Podcast
Ep.030: Wrecking Dale Earnhardt Sr. at Talladega and Social Media Haters
In this episode, Jeb Burton recaps his race weekend at Talladega and defends himself as a few drivers and fans looked to blame him for the wreck during the Xfinity race. Ward Burton tells of a similar instance where he inadvertently caused a wreck at Talladega, hitting Dale Earnhardt Sr., and receiving death threats because of it. Jeb and Ward also dive into a lot of the work they are doing on their farm and the excitement around all of the hunting that takes place this time of year. Don't forget about the Krush Late Model Stock Race on...
2025-10-23
32 min
Pit Pass Indy
Bommarito Automotive Group 500 Wrap-up with Kyle Kirkwood, Pato O’Ward, Alex Palou, Scott Dixon, David Malukas, Conor Daly, Robert Shwartzman, Rinus VeeKay, Graham Rahal and Jacob Abel
PIT PASS INDY PRESENTED BY PENSKE TRUCK RENTAL – SEASON 5, EPISODE 45 – Bommarito Automotive Group 500 Wrap-up with Kyle Kirkwood, Pato O’Ward, Alex Palou, Scott Dixon, David Malukas, Conor Daly, Robert Shwartzman, Rinus VeeKay, Graham Rahal and Jacob Abel June 18, 2025 Show host Bruce Martin has all the action from a wild weekend in St. Louis with this fast-paced wrap-up of the June 15 Bommarito Automotive Group 500 at World Wide Technology Raceway on Pit Pass Indy Presented by Penske Truck Rental. Martin has exclusive interviews with race winner Kyle Kirkwood of Andretti Global, Pato O’Ward of Arrow Mc...
2025-06-18
41 min
Aging With Grace 55+
Finding Your Encore Career Featuring Harriet Edleson
Four years ago, during the pandemic, older workers began exiting the workforce in large numbers. The Bureau of Labor Statistics reports that more individuals aged 65 and older left the workforce in 2020 than any year since 1948, when the U.S. started tracking the data. Many of those who left during the early part of the pandemic have returned to work since then; more than half, according to a paper by T. Rowe Price Thought Leadership Director Judith Ward, a Certified Financial Planner. Of the 2.4 million additional people who retired in 2020, 1.5 million had "unretired" by March 2022. These figures indicate a...
2025-06-11
32 min
Ward Andrews - Creation Park Radio
CREATION PARK RADIO #005
Description:Ward Andrews returns with episode five of Creation Park Radio. Today’s show is packed with standout music from some of the most exciting names in electronic music — including Anyma, Braxton, Joris Voorn, Romain Garcia, and plenty more!Don't forget to rate & review on all of your favorite podcast apps! Post your comments on Instagram @WARDANDREWS #CREATIONPARKRADIO 1. Ward Andrews - ID02 00:30 2. Jody Wisternoff & James Grant - Dapple 07:33 3. Joris Voorn - Horizon 11:08 4. M.O.S. - Open Hearts 16:19 5. Paul Thomas & Das...
2025-06-06
1h 02
The SENDcast
Universal Approaches to Support in Education with Clare Ward & James Galpin
I just finished listening to this thought-provoking podcast episode featuring Dr Jamie Galpin and Clare Ward! They join Dale to discuss 'Universal Approaches to Support in Education', at a time when we're seeing rising levels of emotion-based school avoidance, teachers struggling with mental health challenges or leaving the profession altogether, and increasingly scarce resources are being channelled into identifying difference. Their conversation raises important questions: Have we gone too far focusing on difference? Shouldn't autistic, dyslexic, and ADHD children be considered a part of the "normal" spectrum of human diversity? After all, neurodiversity reflects the inherent variability...
2025-04-17
1h 07
Church Online CLC
Beyond the Music: O Dearest Jesus, What Law Hast Thou Broken?
In this episode of "Beyond the Music," we look at the hymn "O Dearest Jesus, What Law Hast Thou Broken?"Email @ dward@cornerstonelutheran.church or 317-814-4252.. Like, comment, and subscribe to stay updated with the latest content from Church Online CLC!CONNECT WITH CORNERSTONE LUTHERAN CHURCH HERE AT: Instagram: https://www.instagram.com/cornerstonelutheran/Facebook: https://www.facebook.com/CornerstoneLutheranWebsite: https://cornerstonelutheran.church#cornerstonelutheran#hymns
2025-04-16
04 min
Church Online CLC
Online Church: In the Quiet - The Truth of Chaos
Maybe there is way too much chaos going on in our lives that we are too wrapped up in our stress and business to grasp the importance of the gentle Savior entering the city on a colt.Email @ dward@cornerstonelutheran.church or 317-814-4252.. Check-In and Info Link for Visitors https://cornerstonelutheran.church/im-new/ Check-In Link for Disciples https://cornerstonelutheran.churchcenter.com/check-ins Giving Link https://cornerstonelutheran.churchcenter.com/givingLike, comment, and subscribe to stay updated with the latest content from Church Online CLC!CONNECT WITH CORNERSTONE LUTHERAN CHURCH HERE AT: Instagram: https://www.instagram.com/cornerstonelutheran/Facebook: https...
2025-04-14
24 min
Church Online CLC
Monday Devotion: In the Quiet - The Truth in Chaos
Even the rocks and stones would sing out in praise!Email @ dward@cornerstonelutheran.church or 317-814-4252.. Like, comment, and subscribe to stay updated with the latest content from Church Online CLC!CONNECT WITH CORNERSTONE LUTHERAN CHURCH HERE AT: Instagram: https://www.instagram.com/cornerstonelutheran/Facebook: https://www.facebook.com/CornerstoneLutheranWebsite: https://cornerstonelutheran.church#cornerstonelutheran#chaos
2025-04-14
03 min
Church Online CLC
Thursday Devotion: In the Quiet - The Truth in Chaos
He is not a conquering earthly ruler come to Jerusalem to save the people of Israel from persecution. He is the promised Messiah, come to bring true and everlasting peace to all people.Email @ dward@cornerstonelutheran.church or 317-814-4252.Like, comment, and subscribe to stay updated with the latest content from Church Online CLC!CONNECT WITH CORNERSTONE LUTHERAN CHURCH HERE AT: Instagram: https://www.instagram.com/cornerstonelutheran/Facebook: https://www.facebook.com/CornerstoneLutheranWebsite: https://cornerstonelutheran.church#cornerstonelutheran#chaos
2025-04-10
04 min
Church Online CLC
Today's Bible Study: Intro to the book of James
The book of James: When was it written? Who wrote it? What does it mean?Email @ dward@cornerstonelutheran.church or 317-814-4252.. CONNECT WITH CORNERSTONE LUTHERAN CHURCH HERE AT: Instagram: https://www.instagram.com/cornerstonelutheran/Facebook: https://www.facebook.com/CornerstoneLutheranWebsite: https://cornerstonelutheran.church#cornerstonelutheran#james #thebookofjames
2025-04-09
28 min
Church Online CLC
Monday Devotion: In the Quiet - God Does New Things
Are you ready for the newness of God? He has made us new in Christ - pure and forgiven, free, the children of God. How great is that? In your quiet time today, in the silence, listen to the voice of God.Email @ dward@cornerstonelutheran.church or 317-814-4252.. Like, comment, and subscribe to stay updated with the latest content from Church Online CLC!CONNECT WITH CORNERSTONE LUTHERAN CHURCH HERE AT: Instagram: https://www.instagram.com/cornerstonelutheran/Facebook: https://www.facebook.com/CornerstoneLutheranWebsite: https://cornerstonelutheran.church#cornerstonelutheran#newthings
2025-04-07
02 min
Church Online CLC
Online Church: In the Quiet - God Does New Things
God is the Great Creator, and He didn’t stop in the Garden of Eden. He’s still creating things – new things – beautiful things we’re not able to fathom.Email @ dward@cornerstonelutheran.church or 317-814-4252.. Check-In and Info Link for Visitors https://cornerstonelutheran.church/im-new/ Check-In Link for Disciples https://cornerstonelutheran.churchcenter.com/check-ins Giving Link https://cornerstonelutheran.churchcenter.com/givingLike, comment, and subscribe to stay updated with the latest content from Church Online CLC!CONNECT WITH CORNERSTONE LUTHERAN CHURCH HERE AT: Instagram: https://www.instagram.com/cornerstonelutheran/Facebook: https://www.facebook.com/CornerstoneLutheranWebsite: https://cornerstonelutheran.church#cornerston...
2025-04-07
22 min
Church Online CLC
Thursday Devotion: In the Quiet - God Does New Things
God says not to dwell on the things of the old. They have passed away. Her has something new, something different, something that has not been seen before. Email @ dward@cornerstonelutheran.church or 317-814-4252.. Like, comment, and subscribe to stay updated with the latest content from Church Online CLC!CONNECT WITH CORNERSTONE LUTHERAN CHURCH HERE AT: Instagram: https://www.instagram.com/cornerstonelutheran/Facebook: https://www.facebook.com/CornerstoneLutheranWebsite: https://cornerstonelutheran.church#cornerstonelutheran#newthings
2025-04-03
03 min
Church Online CLC
Ask the Pastor: Why Do Bad Things Happen?
On this episode of "Ask the Pastor" we tackle one of the big questions: Why do bad things happen?Email @ dward@cornerstonelutheran.church or 317-814-4252.. Like, comment, and subscribe to stay updated with the latest content from Church Online CLC!CONNECT WITH CORNERSTONE LUTHERAN CHURCH HERE AT: Instagram: https://www.instagram.com/cornerstonelutheran/Facebook: https://www.facebook.com/CornerstoneLutheranWebsite: https://cornerstonelutheran.church#cornerstonelutheran#WhyDoBadThingsHappen?
2025-04-01
17 min
Church Online CLC
Online Church: In the Quiet - Coming to Your Senses
God is there, waiting for us to turn to Him whenever we find ourselves at that dead end.Email @ dward@cornerstonelutheran.church or 317-814-4252.. Check-In and Info Link for Visitors https://cornerstonelutheran.church/im-new/ Check-In Link for Disciples https://cornerstonelutheran.churchcenter.com/check-ins Giving Link https://cornerstonelutheran.churchcenter.com/givingLike, comment, and subscribe to stay updated with the latest content from Church Online CLC!CONNECT WITH CORNERSTONE LUTHERAN CHURCH HERE AT: Instagram: https://www.instagram.com/cornerstonelutheran/Facebook: https://www.facebook.com/CornerstoneLutheranWebsite: https://cornerstonelutheran.church#cornerstonelutheran #utrun
2025-03-31
22 min
Church Online CLC
Monday Devotion: In the Quiet - Coming to Your Senses
God waits for us to turn to Him when we find ourselves at that dead end, or stuck in the void, or heaven forbid, in the darkness of rock bottom.Email @ dward@cornerstonelutheran.church or 317-814-4252.. Like, comment, and subscribe to stay updated with the latest content from Church Online CLC!CONNECT WITH CORNERSTONE LUTHERAN CHURCH HERE AT: Instagram: https://www.instagram.com/cornerstonelutheran/Facebook: https://www.facebook.com/CornerstoneLutheranWebsite: https://cornerstonelutheran.church#cornerstonelutheran #uturn
2025-03-31
03 min
Church Online CLC
Thursday Devotion: In the Quiet - Coming to Your Senses
In the quiet sometimes we come to our senses and make a 180.Email @ dward@cornerstonelutheran.church or 317-814-4252.. Like, comment, and subscribe to stay updated with the latest content from Church Online CLC!CONNECT WITH CORNERSTONE LUTHERAN CHURCH HERE AT: Instagram: https://www.instagram.com/cornerstonelutheran/Facebook: https://www.facebook.com/CornerstoneLutheranWebsite: https://cornerstonelutheran.church#cornerstonelutheran#uturn
2025-03-27
04 min
Church Online CLC
Online Church: In the Quiet - The Noisiness of Sin
Coming at us are distractions, trials, temptations, interruptions, disruptions, commotions, disturbances, and interferences. This is the noisiness of sin, and just the way the devil likes it. But he is a liar!Email @ dward@cornerstonelutheran.church or 317-814-4252.. Check-In and Info Link for Visitors https://cornerstonelutheran.church/im-new/ Check-In Link for Disciples https://cornerstonelutheran.churchcenter.com/check-ins Giving Link https://cornerstonelutheran.churchcenter.com/givingLike, comment, and subscribe to stay updated with the latest content from Church Online CLC!CONNECT WITH CORNERSTONE LUTHERAN CHURCH HERE AT: Instagram: https://www.instagram.com/cornerstonelutheran/Facebook: https://www.facebook.com/CornerstoneLutheranWebsite: https...
2025-03-24
22 min
Church Online CLC
Monday Devotion: The Noisiness of Sin
The devil is not opposed to using good things to turn our focus from God. He'll use anything he can. Knowing this can help us recognize these distractions and put them in their proper places.Email @ dward@cornerstonelutheran.church or 317-814-4252.. Like, comment, and subscribe to stay updated with the latest content from Church Online CLC!CONNECT WITH CORNERSTONE LUTHERAN CHURCH HERE AT: Instagram: https://www.instagram.com/cornerstonelutheran/Facebook: https://www.facebook.com/CornerstoneLutheranWebsite: https://cornerstonelutheran.church#cornerstonelutheran#sinning
2025-03-24
02 min
Montana Outdoor Podcast
We Have Something New For You in 2025! A New Website & a Whole Lot More! Hear About it Now!
Send us a textThis week on the Montana Outdoor Podcast we wanted to take some time to celebrate the New Year with a special Sneak Peek into some new things coming soon just for you! Your host Downrigger Dale talks to the Webmaster for MontanaOutdoor.com. Our very own Website Wonder, Hookem Harry, aka Harry Ward. Harry tells us all about the new changes to our website that are active online right now, plus he reveals a few other surprises that will be coming soon. Spoiler Alert! Yes, there is an app for that! When you...
2025-01-04
40 min
The SENDcast
Sensory Uncertainty with Clare Ward and Dr Jamie Galpin
Happy New Year! As we prepare for a new term, I wanted to share the first episode of 2025 with you. In this episode 'Sensory Uncertainty', my guests Clare Ward and Dr. Jamie Galpin, Speech and Language Therapist and Developmental Psychologist respectively, provide invaluable insights. They discuss their new book, My Senses Are Like Cups, which uses a compelling metaphor to help listeners understand how sensory experiences impact emotions and behaviour. This engaging metaphor illustrates how our sensory experiences - everything we see, hear, feel, smell, touch, and taste - can be understood as water filling...
2025-01-02
1h 05
ologies with alie ward
Cabinology (CABINS) Encore with Dale Mulfinger
The time is right to revisit cabins: Log cabins, woodsy getaways, A-frame cuties, cottages, tiny homes, lake houses. WE GET INTO IT, including 2024 updates. World famous Minnesota architect, author, professional cabinologist and human delight Dale Mulfinger sits down to discuss everything from what makes a cabin a cabin, to why we bond better surrounded by wood, Scandinavian hygge-ness, where to situate windows, cabin history, horror flicks and vacation activities. Alie sits there starry-eyed and stammers a bunch because she's so excited.More on Dale MulfingerSALA Architects on InstagramBuy Dale's books on Bookshop.org and AmazonDonations went to: Clarence Wigington Minority...
2024-12-24
1h 03
Ologies with Alie Ward
Cabinology (CABINS) Encore with Dale Mulfinger
The time is right to revisit cabins: Log cabins, woodsy getaways, A-frame cuties, cottages, tiny homes, lake houses. WE GET INTO IT, including 2024 updates. World famous Minnesota architect, author, professional cabinologist and human delight Dale Mulfinger sits down to discuss everything from what makes a cabin a cabin, to why we bond better surrounded by wood, Scandinavian hygge-ness, where to situate windows, cabin history, horror flicks and vacation activities. Alie sits there starry-eyed and stammers a bunch because she's so excited.More on Dale MulfingerSALA Architects on InstagramBuy Dale's books on...
2024-12-24
1h 02
Truckin’ On w/ Ward Richmond
#101 Dr Brian Rudman - Focusing On People First Medicine
Trucker: Dr Brian Rudman Day Job: Chief Medical Officer @ Formula Wellness Home Base: Dallas Book Rec: “How to Stop Worrying and Start Living” -Dale Carnegie Current Jam: Classics all day Charity: Animals and affordable healthcare Quote: “Be curious, not judgemental” -Walt Whitman Connect with Dr Brian: Website: FormulaWellness.com LinkedIn: Brian Rudman Instagram: @doclongevity - @formulawellness Connect with Ward: LinkedIn: Ward Richmond Instagram: @ward214tx - @truckinonnn Website: TruckinOn.com Yo...
2024-10-09
1h 18
Echo Essentials Podcast
Town Halls disappoint, ward system debate needed; local artists honour Broken Forests
Town Hall rules, ward system and political motivations are discussed by co-hosts Dave Dale and Scott Clark in this episode of the Echo Essentials Podcast. Media coverage of a recent City of North Bay outreach event sparks the discussion, that also touches on the issue raised in a recent Letter to the Editor suggesting that city councilors should be required to live within the city limits.CORRECTION NOTE: In the video, Dave Dale said Coun. Mark King was the only elected official residing outside the city limits (he lives in East Ferris, although he has property in North...
2024-10-03
46 min
Squaring the Strange
Episode 236 - Pet Rumors and Catching Up with Kenny Biddle
We cannot let this week go by without talking about the xenophobic rumors that splashed across the national political stage this week about Haitians in Ohio allegedly eating cats and dogs. Folklorists definitely paid attention to this, and Ben also has vaccine rumor concerns from the Middle East. Then, on a lighter note, Kenny joins us and shares some of his recent adventures at a Bigfoot convention, his trip with Ben to the Spiritualist hamlet of Lily Dale, and recent CFI testing of a Canadian dowser. We also get geared up for CSI Con in Las Vegas, Oct. 24-27.
2024-09-21
1h 34
Customer Support Leaders
From The Archives: 41: Careers in Support with Matt Dale
Send us a textFrom The Archives: Careers in SupportDiscover the secrets of building a thriving career in the customer support industry as Matt Dale joins me to unravel the multitude of paths available for support team members. From nurturing the journey of an individual contributor to embracing leadership roles or exploring new arenas like QA and customer satisfaction, this episode promises to equip you with the insights to chart your career course. Matt shares an inspiring story of a team member's dream of becoming a developer and how the support...
2024-08-02
06 min
Sermons - Wallenstein Bible Chapel
No Compromise, God's Sovereignty | Daniel 6 | Dale Ward
Sermon Series: Clash of Kingdoms Our guest speaker, Dale Ward, delves into the unwavering faith of Daniel's companions—Shadrach, Meshach, and Abednego—as described in Daniel 3. He highlights their refusal to bow to King Nebuchadnezzar's golden image, demonstrating their steadfast commitment to God despite facing the fiery furnace. We too can trust in God's sovereignty and faithfulness, even when confronted with trials or pressures to compromise.
2024-07-21
00 min
The Dave Allen Show
05/29/2023 The Dave Allen Show on 580 Live - Chad Robinson and Brad McElhinny
Coming up, the ongoing traffic and construction issues in Kanawha City. Ward 20 Councilman Chad Robinson will join us to discuss, plus Brad McElhinny and your calls and texts.
2024-05-29
53 min
Customer Support Leaders
From The Archives: 2: Mastering Empathy in Customer Support; with Matt Dale
Send us a textEmpathy isn't just a buzzword—it's the cornerstone of exceptional customer support. Discover the transformative power of understanding and walking a mile in your customer's shoes with Matt Dale, a consummate expert in the field. We peel back the layers of customer interactions and examine how empathy can be more than a trait; it's a skill that, with the right training and mindset, can be honed to perfection. Whether you're born with a natural inclination to empathize or find it more challenging, this episode promises actionable insights to elevate your support game to ne...
2024-04-05
06 min
The Money Lap
FIA Rigged Races? Who Replaces Dale Jr, Rajah's First Win, WRC Overhaul, INDYCAR is Back!
Topics: Rain in iRacing Dale Jr leaves NBC for Amazon and WB Discovery L1 Penalties for SHR 10 & 41 Rajah Caruth secures first win Xfinity Series Round Up, JGR Domination Cup Series Review Netflix effect in full swing for NASCAR Honda to NASCAR, seeming likely! FIA President under investigation for Race Interfering Horner Investigation closes, images and files get leaked Alpine loses important figures Drive to Survive audience numbers drop yet again IndyCar Thermal Club Tix price drop Pato O'ward Gets Paid WRC Massive Overhaul Timestamps:00:00 - Intro01:35 - PR Lap, Reviews...
2024-03-06
1h 30
Customer Support Leaders
251: Support Data with Matt Dale
Send us a textMatt Dale: Support DataMatt Dale joins me today to talk about Support Data: when to get started (clue: now!), and how to make it understandable - and therefore useful - for the rest of the business.
2024-01-12
25 min
PPG Podcast
Chat & Chuckle with Dale Ward: Raising the Worst Dog Ever! (Part 1)
Join Niki Tudge and Judy Luther as they chat and chuckle with Dale Ward of Dale's Dog Training Academy about her book, Raising the Worst Dog Ever: A Survival Guide—winner in the Human/Animal Bond category of the 2020 Dog Writers Association of America competition!
2023-06-01
1h 14
Slow and Fast
#27: Self Help Books That Didn't Help
Stay Updated With Our Weekly Ramp-Up Newsletter https://rebrand.ly/hzm0xhq Want To Keep The Conversation Going? Join Our Discord Server! https://discord.gg/AUzsj8hNMH Have A Question You'd Like Steven and John To Answer In A Future Newsletter or Podcast? https://forms.gle/B3q9kJVfyjk5XdM38 Connect With Us https://mtr.bio/slow-and-fast-podcast 00:38 - Episode Overview02:12 - Extremism sometimes has the opposite effect: Can't Hurt Me by David Goggins08:41 - To Generalist in their advice: Productivity Project by Chris Bailey14:29 - Some books apply to different phases of your journey...
2023-03-28
36 min
Truckin’ On w/ Ward Richmond
#0003 Summitt Hogue - How to become CEO and dominate in Tenant Rep by Age 27
“Happiness comes from self-worth, self-worth comes from earning something” -Unknown My main man, Summitt Hogue grew up on a West Texas cotton farm. He shares one of my favorite Summitt stories about his football career at Texas Tech as a walk-on turned starter becoming one of the most feared head-hunters in the Big 12. We discuss his quick rise to the top in the world of commercial real estate brokerage including how and why he started his own company, Growe Commercial Real Estate Partners at the ripe age of 27 (or was it 26??)! I always love catching up with Summitt on all thing...
2023-01-24
46 min
Slow and Fast
#5: Avoiding Creative Scatter Brain Pt.2
Being organized isn't a default characteristic of many creatives. Multi-passionate wouldn't begin to describe what Steven and John call a creative scatterbrain. It's a syndrome that stops creatives from getting traction in their hobby/business and taking it to a scaleable level. In this episode both Steven and John go into detail about how The E-Myth Revisited by Michael E. Gerber was a wake-up call to how and why their past businesses failed and structuring their new businesses with the principles from The E Myth Revisited is helping them plan for a better future and how it can help...
2022-10-11
1h 08
Customer Support Leaders
From The Archives: 23: Moving from Doing to Leading the Work with Matt Dale
Send us a textFrom The Archives: Week 5 Topic: Moving from Doing to Leading the WorkMatt Dale returns to talk about why you can’t expect to successfully do two jobs at once.
2022-09-16
06 min
Customer Support Leaders
From The Archives: 220: Building a Team from Scratch with Matt Dale
Send us a textFrom The Archives: Week 79 Topic: Building a Team from ScratchWhen is a full-time job not a full-time job? When it’s a two-person job! It’s been a while since Matt Dale built a team from scratch, but nonetheless, he returns to round out this week with his own wisdom and perspectives from further on in the journey.
2022-08-12
17 min
The Dale Jr. Download
390 - Dale Earnhardt Jr. & Friends: Bad Blood & Rivalries
The success of sports is often built on rivalries. Auto Racing is no different. Dale Earnhardt Jr. and co-host Mike Davis bring their favorite rivalries from the table of truth to this special episode.In the late 90's the NASCAR Xfinity Series was a hotbed for talent but also a series full of hot tempers. One of the great rivalries of the era was between an out-spoken northern driver, Champion Randy Lajoie, and an aggressive Georgian named Buckshot Jones.Dale Earnhardt had several rivals throughout his storied career. Most foe were created by physical contact...
2022-07-20
2h 26
Absorb The Sensational Full Audiobook Now, Thriller Fans!
Raising the Worst Dog Ever by Dale M. Ward
Please visithttps://thebookvoice.com/podcasts/2/audible/31388to listen full audiobooks. Title: Raising the Worst Dog Ever Author: Dale M. Ward Narrator: Nicole Zomer Format: mp3 Length: 9 hrs and 42 mins Release date: 07-13-22 Ratings: 5 out of 5 stars, 2 ratings Genres: Pets & Animal Care Publisher's Summary: From big city corporate to the north woods countryside, follow Dale’s path from hurt to healing and finding a lost connection with dogs as one dog in particular changes the course of her life forever. Finding herself newly married and living in a new country in unfamiliar surroundings, loneliness swiftly crept its way into her li...
2022-07-13
9h 42
The Dale Jr. Download
386 - Dale Earnhardt Jr & Friends.: It Ain't Cheatin' If...
They say, it ain't cheatin' unless you're caught. Dale Earnhardt Jr. and co-host Mike Davis share some of the best cheating stories to ever be heard on the download, with some surprises thrown in. Has the statute of limitations passed? And is it really cheating? We like to call it creativity and innovation.From Todd Parrott illegally cutting NASCAR templates while officials are being distracted, to Darrell Waltrip using Nitrous to boost his racecar, these are tales that are of legend. On this episode we also hear from racing great, convicted felon and creative genius Gary Balough...
2022-06-14
1h 55
Customer Support Leaders
244: Fireside with Matt Dale
Send us a textSpecials: Fireside 44Matt and I have no complaints. Plenty of other people do, though: customers! How do we deal with those complaining customers, whether we agree with them or not?
2022-04-29
35 min
Customer Support Leaders
229: Fireside with Matt Dale
Send us a textSpecials: Fireside 29Matt joined me in the run-up to Christmas, and in the wake of The Great Resignation, to talk about: what happens when good people leave?
2021-12-24
26 min
Business Sense (BS) with Brad
How to Win Friends and Manipulate People
In this episode I interview Dr. Lori Mills, Professor of Psychology, regarding Dale Carnegie's classic 1936 work: "How to Win Friends and Influence People." This book has sold well over 30 million copies and classes based on it are taught all over the world. We talk about some of the more controversial suggestions from the book from a psychological perspective. Are influencing and manipulating related? And how can business persons influence stakeholders in an ethical manner?
2021-12-13
32 min
The SENDcast
Do You Need to be an Expert in Every Area of SEND? with Clare Ward and Dr Jamie Galpin
Over the next few years, over 25% of the school population is projected to be on the SEN register! Teachers are under increasing pressure to be experts in multiple diagnoses, and many are feeling overwhelmed. This is unsustainable and this pressure can result in a retreat from inclusion, with an increasing number of children being positioned outside an ever-shrinking idea of a 'mainstream child'. Dale Pickles is joined by Clare Ward and Dr Jamie Galpin in this week's podcast. Clare has worked in the world of SEN for the last 30 years...
2021-12-02
1h 09
Beyond 90
Easily Entertained
Molly makes a triumphant return, with Dale, Steffen and Cheryl on board to talk about all things football this week with special guest Catherine Zimmerman. Guest - Melbourne Victory's Catherine ZimmermanHistory Cap 71 – Tracey JenkinsHot TopicsMatildas & more news Around the WorldUWCL - Matchday 4AsiaWE League (Japan) - Matchweek 10UKFAWSL - Matchweek 8/22Scottish WPL (10/27)EuropeFrance - D1F (9/22)
2021-11-23
51 min
B90
Easily Entertained
Molly makes a triumphant return, with Dale, Steffen and Cheryl on board to talk about all things football this week with special guest Catherine Zimmerman. Guest - Melbourne Victory's Catherine ZimmermanHistory Cap 71 – Tracey JenkinsHot TopicsMatildas & more news Around the WorldUWCL - Matchday 4AsiaWE League (Japan) - Matchweek 10UKFAWSL - Matchweek 8/22Scottish WPL (10/27)EuropeFrance - D1F (9/22)
2021-11-23
51 min
The SENDcast
Desperately Seeking Certainty with Clare Ward and Dr Jamie Galpin
Did you know that our brain is actually a kind of prediction making machine? We essentially see the world by guessing it. What we're constantly trying to do is to stay one step ahead and the sensory information we're going to receive. We do this in order to conserve energy so this predictive processing takes less effort. The moment where learning happens is when you come across a prediction error, when you're surprised by something you weren't expecting – this is uncertainty. We don't like it because we don't know what to do and over...
2021-11-04
1h 10
Customer Support Leaders
From The Archives: Ep 136: Scary Support Stories with Matt Dale
Send us a textFrom The Archives: Scary Support StoriesMatt Dale joins me to tell the story of a possessed laptop. And I have rather too much fun with sound effects.
2021-10-22
09 min
Behaviour Change Marketing Bootcamp
E12. The Behavioural Science Club - The Bridge Between Academics and Practitioners
In today’s episode, we welcome Louise Ward, Louise is co-founder of the Behavioural Science Club and she shares the birth of the club following Nudgestock 2020.We explore how the club brings together practitioners, academics, professionals from a wide range of backgrounds to explore their shared passion and understand why we do what we do.Books Louise recommends:· Alchemy: The surprising power if ideas that don’t make sense – Rory Sutherlando The best ideas don’t make rational sense: they make you feel more than they make you think.· ...
2021-10-08
34 min
Beyond 90
AL Dub
It has been a big week in football, with both good and bad news. What better time to bring in a new special guest - Majella Card. Steffen shares his excellent Nordic wrap while Eric, Dale and Cheryl discuss AL Dub, lost twitter accounts, signings and more Queens of the Week than one deck of cards truly should have.Guest - Majella CardMatildas Active SupportHot TopicsAL Dub - We are all the A-LeaguesNWSL is on fire SigningsDub - Season 14 sq...
2021-10-05
56 min
B90
AL Dub
It has been a big week in football, with both good and bad news. What better time to bring in a new special guest - Majella Card. Steffen shares his excellent Nordic wrap while Eric, Dale and Cheryl discuss AL Dub, lost twitter accounts, signings and more Queens of the Week than one deck of cards truly should have.Guest - Majella CardMatildas Active SupportHot TopicsAL Dub - We are all the A-LeaguesNWSL is on fire SigningsDub - Season 14 sq...
2021-10-05
56 min
Covered In Pet Hair – A fun late-night boozy pet podcast
Covered In Pet Hair - Episode 32 “Best Worst Dog” with Dale Ward, Professional Dog Trainer and Author
Dale Ward wrote the book on raising the WORST.DOG.EVER but how bad was bad? Isabel asks her just that in Episode 2 of Covered in Pet Hair's second season. While sipping a cocktail that was much too strong (thanks to Isabel's "husbandger" who misread the pours,) Isabel asks Dale, professional dog trainer and author, about the dog that inspired her book Raising the Worst Dog Ever: A Survival Guide. In this episode, Isabel and Dale discuss why dogs are "bad dogs" and how positive-based training helped Dale turn her relationship with Wylie around, and inspired her to...
2021-09-17
40 min
Customer Support Leaders
224: “In Support, I Believe…” with Matt Dale
Send us a textWeek 86 Topic: “In Support, I Believe…”Matt Dale shares his Support Belief: It’s all about making a human connection.
2021-09-04
02 min
Customer Support Leaders
Throwback to Ep 79: Forecasting in Support with Matt Dale
Send us a textWeek 80 Throwback: Forecasting in SupportMatt Dale tells how he’s been refining his model for seven years, so don’t go looking for any quick and accurate answers in your first forecasting efforts.
2021-07-23
07 min
Customer Support Leaders
220: Building a Team from Scratch with Matt Dale
Send us a textWeek 79 Topic: Building a Team from ScratchWhen is a full-time job not a full-time job? When it’s a two-person job! It’s been a while since Matt Dale built a team from scratch, but nonetheless, he returns to round out this week with his own wisdom and perspectives from further on in the journey.
2021-07-16
17 min
Take Command: A Leadership Podcast
Leading for the Benefit of Others
Understanding how great ideas come to fruition is the key to success for many leaders – something that Christian Ward, Chief Data Officer and EVP for Yext, knows a lot about. A serial entrepreneur with enthusiasm for leveraging data to tell compelling stories about the world around us, Christian shares insight on how to develop new ideas, listen to hear what people don’t say, and lead in a way that others rally behind. Resources Based on this Conversation: Follow Christian WardFollow Joe HartData Leverage by Christian Ward and James J. WardThinking Fast and Slow by Daniel Kahnem...
2021-06-29
40 min