Shows
Come Rain or ShineThe Final Episode"When you're appealing to everybody, you're appealing to nobody. You really have to know who you are and differentiate yourself. Home in on that thing that people are going to remember." Episode Highlights 00:00 Returned to business world after offering advice. 05:06 Importance of mentoring and paying it forward. 09:57 Focus on client needs, not credentials. 10:32 Enthusiasm attracts people. Focus on them and provide value. 15:46 Value in encouragement and diverse experiences. 17:44 Grateful for learning to ask questions, listen, and engage with others. 23:33 Appreciation for sponsorship and...
2023-12-2827 minCome Rain or ShineGive 'Em the Pickle [Rebroadcast]One of my favorite customer service books is from legendary author and speaker Bob Farrell. In his book, ‘Give ‘Em the Pickle’, he discusses how to improve client satisfaction and retention through three words, “I’ll be back.” However, as Jody and I explain in this episode, to earn this phrase, one should not rely on the protocol alone. Contrarily, if you want to go above and beyond in our affairs, dare to fuse selfless service with common sense. But Dan? How do we equip our employees to do this? The answer is simple: Have a framework...
2023-12-2116 minCome Rain or ShineA Trip Down Elm Street[Rebroadcast of one of Dan's favorite episodes.] “No matter what you’ve done in your life, career and what you’ve been involved with, you’re going to have hard times. And moving on is really the only option you have. You get up and keep moving forward.” In this episode of Come Rain or Shine, special guests, Clint Hill, and Lisa McCubbin join the show to discuss the history of President John F. Kennedy and Former First Lady Jacqueline Kennedy from their perspective. A former U.S. Secret Service agent who served under five...
2023-12-1430 minCome Rain or ShineDeveloping a New Point of View“Just because the information is at our fingertips doesn't mean we're always leveraging it to actually get stuff done and do things." In today's fast-paced world, information is readily accessible, yet many of us struggle to leverage it effectively. We often find ourselves consuming content for entertainment purposes rather than using it to fuel personal growth and development. It’s easy to forget the power of new perspectives and information. Developing a new point of view could transform the way we approach new ideas and expand our knowledge. You just need to know what to do once you...
2023-12-0718 minCome Rain or ShineWhat Is Holding You Back"You can't always control what happens to you, but you can control how you respond to it and how you kind of take it in, and that's all on you." Episode Highlights 02:26 Courage and discipline are key to growth. 04:51 Change mindset, find motivation, or make change. 07:43 Attitude and choices determine control and confidence. 12:52 Start doing, make it real, change. 13:24 Transition from sedentary to active lifestyle. Connect with Dan: www.dancockerell.com About Dan - https://dancockerell.com/about/ Instagram...
2023-11-3015 minCome Rain or ShinePay Attention to the Person In Front of You“You create your own luck.' When you engage in conversations with strangers, you never know what it may turn into - a pleasant conversation, a business opportunity, or even a friendship." Episode Highlights 01:27 Pay attention to people for effective leadership, communication, and relationship building. 04:43 Nonverbals are a powerful way to communicate, including in unintended ways 06:48 Interactions can lead to unexpected opportunities and relationship 11:29 Listening with intent helps uncover new connections and opportunities. 12:40 Being present earns respect. 17:43 Eliminating distractions for focused quality time with family an...
2023-11-2319 minCome Rain or ShineTake Responsibility “Sometimes I look around and say, why am I in this situation? It makes me take a step back to say, “ What did you do to get yourself in this situation? What could you have done to not be in this situation?” Episode Highlights [00:03:58] Take responsibility for hiring, then address issues or remove employees.. [00:10:54] Ownership mindset leads to remarkable acts of responsibility and trust-building.. [00:14:44] Leaders encourage employees to take risks and assume responsibility for the guest experience [00:16:47] Take initiative to improve customer experience. [00:19:13] Embrace the things that make you unique and stand out confidently....
2023-11-1619 minCome Rain or ShineChange Your Environment to Change Your Mindset“We’re just so busy and distracted, things come in and out. We just don't take time to say, wow, that's a nice thing. I'm creating a little memory for myself right now." – Dan Cockerell Episode Highlights [00:02:19] Saying yes to opportunities and changing environments can be refreshing and inspiring. [00:05:07] Meditation is challenging but worthwhile. Be present and appreciate the little things. [00:09:15] Outdoor trip to Bryce Canyon. Refreshing and inspiring. [00:11:14] Effective meetings occur when they are held while doing related tasks. Connect with Dan: www.dancockerell.com
2023-11-0913 minCome Rain or ShineThe Four Elements of Team Productivity"Talent times Relationships plus expectations plus reward and recognition equals the productivity of a team." Episode Highlights [00:03:02] Gallup's 4 measurements of team productivity. [00:06:22] Giving gratitude and recognition reinforces positive behavior and improves productivity. [00:08:42] Clarify expectations and communicate with your team for improved productivity. [00:12:45] Assess team morale, identify need for friendship [00:15:39] Discuss expectations, recognize team, gather feedback, clarify actions, follow-up. [00:16:40] Use feedback to improve leadership for better results Connect with Dan: www.dancockerell.com About Dan - https://dancockerell.com/about/
2023-11-0218 minCome Rain or ShineConnecting with Customers through Storytelling“If you don't keep their interest, they walk away. So I really learned really quickly how to keep that interest. And that was through storytelling.” Episode Highlights [00:01:22] Passion for storytelling through moving around. [00:04:30] Transitioned from working for Disney to writing for nonprofits and training small business leaders [00:10:14] Inspiration from Disney's use of stories, failures, and four key challenges (safety, courtesy, show efficiency). [00:14:42] Storytelling creates respect and enhances effectiveness. [00:16:30] Own your story; be universal and specific. [00:22:10] Training nonprofits on storytelling. Connect with Alice V...
2023-10-2626 minCome Rain or ShineThe Art and Science of Customer Service“It's not just about the people, but also the systems and processes in place. When art and science come together, magic happens.” -Dan Cockerell Leadership and culture are the driving forces when it comes to creating exceptional customer experiences. Smart organizations know the value of a well-designed plan for their business. They can't just open shop without a clear vision. It requires a savvy combination of the art and science of customer service. Two great examples of well-designed customer service experiences are Athleta and Banana Republic. They've trained their employees to go the extra mile, offe...
2023-10-1918 minCome Rain or ShineThe Nike Manifesto“Many organizations today are focused on whether or not people are following the process. They ask ‘Did you send the report?’ versus ‘what results are you getting?’." It is hard to deny the power of leadership and culture on organizational success. During this conversation with Jody Mayberry we discuss the release of a the major movies, Barbie and Oppenheimer, and share our perspectives on their impact. That leads to a much bigger discussion around the movie "Air” and its reference to a Nike manifesto. The movie “Air” tells the story of Phil Knight, the CEO of Nike in the 80...
2023-10-1222 minCome Rain or ShineManage Like a Mother"We need to give women the confidence that they can do it, and then educate men about what women can bring to the table" - Valerie Cockerell Inspired by her mother's regrets and the desire to share her own insights, Valerie Cockerell set out to write a book that would provide practical advice on leadership. She noticed that while many resources discussed leadership theories, there was a lack of actionable steps. Valerie aimed to bridge this gap, offering tangible guidance to help people navigate their own leadership journeys. What was most crucial to Valerie was the realization t...
2023-10-0530 minCome Rain or ShineCreating a Life of Excellence The essence of truth is not what someone says, it's what they do. Behavior never lies. Every day, prepare yourself to be the person that someone else may need. - Richard Flint Richard Flint, the CEO of Richard Flint International, joins to share his extraordinary life story. Our conversation dives deep into Richard's personal turning points, the importance of confronting challenges, and the power of personal growth. His journey has been one of incredible highs and lows, from challenges he faced from even the earliest years of his upbringing to the success of becoming a renowned public s...
2023-09-2827 minCome Rain or ShineThe Art of Effective Communication"What can I do today that my future self will thank me for 20 years from now?"— Ray Edwards In this episode of "Come Rain or Shine," I have an incredible conversation with Ray Edwards, a renowned copywriter and author. Ray opens up about his journey that has been filled with both success and setbacks. His resilience in the face of adversity is truly inspiring. Throughout our conversation, Ray shares about his career successes, lifechanging medical news, his latest book, and the valuable lessons he has learned along the way. Ray's passion for radio broadcasting began at...
2023-09-2127 minCome Rain or ShineAchieving Success Through Effective ExecutionThe key to successful execution is having focus, clarity, alignment, and accountability. These four things will help you get your strategies executed. - Patrick Thean Identifying core values, achieving clarity, and fostering accountability is undeniably important within organizations. My conversation with Patrick Thean, an expert in helping CEOs and teams overcome barriers to success, emphasizes their significance. Those things should not merely be words on a wall but rather true behavioral patterns that are believed in and practiced. As shared in Jim Collins' book, "Good to Great," there is a need for a small set...
2023-09-1436 minCome Rain or ShineThe Freedom of Doing Something DifferentJust change your mind and do something differently. Changing your beliefs and assumptions can lead to different results in your life. - Dan Cockerell During our time in California, my wife Valerie and I took a 20-mile hike. I relished the challenge, but as the miles accumulated, so did the discomfort. My body protested, my mind amplified the pain, and I found myself questioning why I had put myself in this situation. However, a phrase started to resonate with me: pain is temporary. Over and over, I repeated it. The more I said it I...
2023-09-0721 minCome Rain or ShineThe Transformative Power of Authentic Human Connections Technology may bring us closer in some ways, but nothing can replace the depth and significance of real, in-person human connection. - Judd Shaw Human connection has been a crucial aspect of survival throughout history. Over the last few years there was a stark reminder of the importance of authentic relationships. Today I welcome Judd Shaw, CEO of Judd Shaw Injury Law, who shares his insights on the transformative power of authentic human connections. During the COVID-19 pandemic Judd went from running a successful law firm to experiencing emotional and professional struggles. In all that...
2023-08-3122 minCome Rain or ShineAchieving Success Through Accountability and Clear Expectations Holding people accountable and setting clear expectations brings value to any role. - Mark Manukas Mark learned early on in his naval career about the power of accountability and clear expectations. During his four years at the Naval Academy he encountered a number of surprises. The most impactful things are the ones he still talks about today; hard work, focus on ethics, and the sense of relief and accomplishment upon graduation. Mark and Gaurav Bhatnagar, Founder of Co Creation Partners, co-authored the book "Unfear: Transform Your Business to Create Breakthrough Performance and Well Being". The bo...
2023-08-2416 minCome Rain or ShineThe Value of Prioritizing Employee Fulfillment As a leader of any organization, it's really important that we work every day to become unnecessary. - Chris Meroff Chris Meroff’s journey is what has shaped him into a strategic leader that helps others recognize the value of prioritizing employee fulfillment. His story is both inspiring and enlightening. As a college dropout with no clear path in life, Chris found himself working in his parents' consulting business for K-12 education, despite having no prior knowledge of the field. After 15 grueling years, Chris decided to branch off and launch a similar venture in Texas, on...
2023-08-1725 minCome Rain or ShinePeople Matter and They Should Know It "People really want to know that they have value. We can bring that to them in leadership positions, leadership roles." I had a pretty cool experience a couple months ago and I made a note of it because I knew it would be a great podcast topic. The story really reinforces something we've talked about before. It's the idea that people matter and they need to know they matter. Whether that is in companies, employees, family members or friends, people really want to know that they have value. During a trip to Atlanta, my wife...
2023-08-1019 minCome Rain or ShineTransforming Leadership through Accountability "Clarity is key. It gets rid of confusion, frustration, and stress. Clear expectations empower your team to deliver great results." Mac McNeil is an army veteran and banking professional that brings a unique perspective to the significance of accountability and clear expectations in leadership. Mac's extensive background in psychological operations during Desert Storm gives a new perspective to leadership conversations. Throughout the conversation, Mac emphasizes the need to set clear expectations and grant permission for teams to hold leaders accountable. He shares personal experiences from his executive role in Bank of America. While he was there he i...
2023-08-0326 minCome Rain or ShineBuilding a Unified Culture Among Employees and Partners "Customers don't care about organizational structure, they just want a great experience." Matt Purdy joins for a conversation on the importance of fostering a sense of belonging and unity among all employees and partners. He shares his experience integrating outsourced operational areas with the internal culture and values as Director of Career Services at Murray State University. Many of the university's operational areas, including dining services and grounds crews, were outsourced to third parties, resulting in distinct reporting structures. Despite this, Matt was astute enough to recognize that these employees contributed significantly to the university's...
2023-07-2728 minCome Rain or ShineTouch Hearts Through Storytelling "We might not have control in politics, but we have control in our own lives." Amy Newmark's journey to storytelling started when she was just a child, with an insatiable curiosity for languages. Her fascination with communication took her from studying several languages in high school, to majoring in Portuguese at Harvard, and finally on a life-changing trip to Brazil. Amy's early career saw her leveraging her language skills in the business world, as a telecommunications analyst for a market research firm. She later pivoted to Wall Street, then ran a hedge fund, and found herself working...
2023-07-2025 minCome Rain or ShineBuild Flourishing Organizations "The more you live in hiddenness and darkness, it doesn't actually protect you or your spouse. It actually puts a wedge between you." Matt Lesser is an experienced business leader with a passion for fostering engaged and productive workplaces. Matt's journey began in a family-owned oil distribution company, where he quickly learned the importance of effective leadership and intentionality in the workplace. Having rebuilt the business from the ground up, Matt moved into private equity, working with organizations worldwide to identify investment opportunities. His journey hasn't always been smooth sailing though. Matt shares about some of his...
2023-07-1330 minCome Rain or ShineCrafting Your Strategic Plan for Success "If you want to change culture, you have to change the systems." John Losey is a sought-after coach and consultant that guides leaders in the entrepreneurial community. He is a thought partner and advisor for senior leadership, often working alongside the C-Suite as their outside support. With two decades of experience in organizations of various sizes - from small businesses to large corporations, John has acquired invaluable insights about the importance of having a clear purpose and mission in strategic planning. He recently authored the book 'The Pottery Panda: The Art of Intentional Progress', which is a...
2023-07-0622 minCome Rain or ShineEmpowering Women through Philanthropy"We all have the responsibility to leave the world a little bit better than we found it." Wendy Steele is a passionate advocate for women’s involvement in philanthropy and the mastermind behind Impact 100 Global. With a background in economics and banking, she has a keen understanding of the importance of financial empowerment and independence for women. During our conversation she talks about realizing that outdated ideas about philanthropy were keeping many women from making a difference in their communities, so she set out to change that. As the founder and CEO of Impact 100 Global, We...
2023-06-2926 minCome Rain or ShineYour Attitude Creates Opportunity"When things are going bad in the moment, they're usually almost never as bad as you think they are." Jody Maberry is back to talk about the importance of facing life's uncertainties with courage and positivity. Jody has learned that embracing change and being open-minded are key to personal growth and success. Too much time is spent trying to control every outcome, or constantly seeking reassurance from others. In reality, these actions only perpetuate your anxiety. The more you resist uncertainty, the more it persists. It's time to embrace the unknown and shift your focus t...
2023-06-2216 minCome Rain or ShineCreating a Culture too Good to Quit"If you are creating a culture of trust, it means you listen more than you speak." April Whitson has developed cutting-edge programs to create a culture employees won't want to quit. During our conversation she does a great job of explaining the value of diverse experiences in your career to prepare for future leadership roles. She is a leader that firmly believes that HR professionals should act as business partners, understanding the financial impacts and the entire operation of the company. April is a high-energy speaker who has coached hundreds of leaders throughout her 25+ years as...
2023-06-1533 minCome Rain or ShineVitality Hacks to Energize Your Life"Systems and strategies help you raise your vim, vigor and passion for what you do." David Lindsay, a dedicated athlete and former fighter, discovered the importance of vitality to improve his energy levels throughout his sports career. He found that those lessons also extended to his personal and professional life. By creating routines and rituals to snap into action, working in short, intense chunks, and tapping into the power of posture and music all contribute he was able to increase vitality. David's journey to understanding the significance of vim, vigor, and passion in everyday life...
2023-06-0127 minCome Rain or ShineTransforming Theme Park Hospitality"Recognizing that everything related to hospitality and guest experience can just keep going up is foundational to when looking at your own guest experience and hospitality strategy." As an 18-year-old working at Cedar Point, Josh Liebman had an encounter with a coworker that ultimately shaped the way he approached hospitality and guest experience in the attraction industry. The coworker insisted that visitors should be treated as guests, not customers. That realization not only shifted his perspective, but it has stuck with Josh throughout his career. As he worked for world-renowned attractions like Disney and Universal...
2023-05-2522 minCome Rain or ShineBuilding Authority and Thought Leadership"The speed of trust is dramatically accelerated when you lead as a thought leader with something to teach rather than a company with something to sell." Rusty Shelton, founder of Zilker Media, joins this episode to share insights on how entrepreneurs can establish personal authority and thought leadership. He shares his journey in the media industry and how he started Zilker Media to help companies build personal authority. One of the key ways he has been successful building trust with clients and employees is by prioritizing personal branding and thought leadership alongside company marketing. There is a...
2023-05-1838 minCome Rain or ShineFinding Purpose in Laughter"The one thing you can do that separates you from everyone else is talk about your life." After years of corporate hustle and hard work, Shereen Kassam left it all behind in pursuit of a good laugh. Inspired by her parents' tireless pursuit of the American Dream, Shereen initially followed a traditional career path. She was working with renowned companies such as Deloitte, Amazon, and Disney Parks and Resorts. However, an impulsive visit to a comedy show ignited a passion that she couldn't ignore. Despite initial resistance from her family and the pressures of being a...
2023-05-1115 minCome Rain or ShineCurating a Brand with Flavor"The best thing to do is just start doing something." When the pandemic struck, Jake Buzaid and his cousin Dale embraced their entrepreneurial spirit to create a beverage company. They wanted something that celebrates togetherness and connection the way they often do with their family. Combining their respective experiences in hospitality and retail they created Curation Beverage Company, offering a range of innovative alcoholic beverages. Jake's expertise in crafting strong branding strategies for consumer-facing businesses has been instrumental in the success of Curation Beverage. They continue to set the company apart in a competitive market...
2023-05-0422 minCome Rain or ShineDriving Impact through Sustainability"Sustainability can drive so much across your business if you truly integrate it and support it in a proper way." Have you heard the myths that sustainability only focuses on the environmental? Or that society does not need to be considered when discussing sustainability and that governance does not matter? It can be difficult to define sustainability across these three facets, but Bridgette McAdoo is here to set the record straight and debunk these myths. In an insightful episode of the Come Rain or Shine podcast, Dan Cockerell interviews Bridgette McAdoo, a renowned specialist in...
2023-04-2736 minCome Rain or ShineCreating High Performance Teams“Believing in your team members and treating them as professionals increases their productivity, engagement, and satisfaction.” Scott Whiteford is a passionate sociologist that has always been fascinated by the intricate interactions between people and their environment. His journey in studying leadership began during his time with strengths-based management organization, Talent Plus. Through his experiences, Scott gained valuable insights into team dynamics, understanding the significance of trust, communication, and accountability within a team. While many leaders may focus on skills and experience, Scott emphasizes the importance of investing time in understanding and nurturing individual strengths. This ultim...
2023-04-1329 minCome Rain or ShineFrom Basketball to Business Owner"I learned that love and kindness, not just education, but loving, kindness, being kind to people can go a long way." JJ Eubanks did not let a challenging background slow him down. He worked his way to professional basketball before making his next big play into business ownership. It has not been an easy road, but he is now happily the co-owner of Magical Vacation Planner (MVP) alongside his wife Jamie, the CEO and owner. He is an experienced entrepreneur and businessperson, having worked in the corporate world and having developed training departments in the furniture industry.
2023-04-0622 minCome Rain or ShineOpening Doors with a Great Attitude"Don't let failure deter you. That would be my advice, is it doesn't happen overnight. You will fail. If you're going to be good, you're going to fail and you're going to fail a lot and be okay with that." - Jamie Eubanks Jamie Eubanks is the owner, CEO, and founder of Magical Vacation Planner (MVP), the largest third-party travel agent for Walt Disney World, Universal, and cruise lines. After 14 years as a basketball wife, Jamie left her job at a bank and founded MVP with her husband, JJ. Jamie had been living a comfortable...
2023-03-3017 minCome Rain or ShineEfficiency in Networking and CommunicationIn this episode of Come Rain or Shine, Dave Benson shares about the power of connections and how that has impacted his work as an entrepreneur and software developer. Throughout his professional career, whether it was in a corporate environment at IBM, the sports media industry, or while working at Disneyland Paris, he recognized the impact of meaningful connections. He found that it is possible to deliver a memorable and genuine connection between fans and heroes in just a minute. Dave went on to use that knowledge to create his business, Super Quick Question, a one-on-one video...
2023-03-2317 minCome Rain or ShineRemoving Distractions to Unleash Genius"The very act of shining the light of your attention on something causes it to shift and change. So if somebody's coming in with a mindset that they've inherited and partly that they've kind of constructed out of trial and error over the years, it's probably never had the light of attention shone upon it." In this episode of Come Rain or Shine, Myles Downey shares about his work helping others realize their unique genius and true potential, despite the resistance and interference of a world stuck in a command-and-control mentality. His expertise in coaching led him...
2023-03-1637 minCome Rain or ShineCreate a Great Day One for New HiresJody joins me during this episode to share his secrets to building an effective onboarding process. Onboarding processes are a crucial element of employee retention. If you want to retain good employees then you need to be determined to make sure those hired have a positive experience. Tell them exactly what to expect so they can show up looking their best and feeling their best. Any time you hire someone you want to ensure they become productive team members in no time. Creating an organized, detailed plan to welcome new employees is key. One way to do t...
2023-03-0924 minCome Rain or ShineThere is Always a WayIn this episode of Come Rain or Shine, guest, Rani Puranik, Co-Owner, Executive Vice President, and Global CFO of Worldwide Oilfield Machine, joins the show to discuss her background, women in leadership, and her new book, 7 Letters to My Daughter. Her experience serves as a great reminder that there is always a way. A woman of versatile skill, Rani’s pathway has spanned multiple spectrums. Having taken scenic routes to her current roles, Rani explains how each occupational checkpoint contributed to her present-day business acumen. As an entrepreneur and philanthropist keen on empowering other people’s energies, Rani’...
2023-02-0227 minCome Rain or ShineAccountability Through Clear ExpectationsIn this episode of Come Rain or Shine, Jody Mayberry returns to discuss the importance of accountability through clear expectations. In a metrics-driven world, we often have expectations but sometimes lack the communication skills to convey them. Yet, as Dan explains, holding people accountable doesn't have to be complicated. Rather than direct from a distance, why not determine metrics and connection points to discuss those metrics? Why not ask yourself how you're setting goals with your team and if you're helping them know how to elevate performance? While scorecards and reviews can help depending on...
2022-11-1017 minCome Rain or ShineEmbracing Radical TransitionsOn this episode of Come Rain or Shine, Rob Salafia, Lecturer at MIT Sloan School of Management Executive Education Program, joins the show to discuss his career journey. A former performing artist, Rob started his career as a storyteller in the late 1980s, refining his ability in theater methodology. Now, as a certified executive coach and keynote speaker, Rob entertains a multitude of diverse audiences through business coaching and leadership development. As Rob explains, embracing radical transitions from one career to the next isn’t easy; however, by demonstrating genuine interest in your audience, one ca...
2022-09-1530 min
Come Rain or ShineReturn on RelationshipsOn this episode of Come Rain or Shine, Jody and Dan, return to discuss their Perks Community Cruise experiences. Fresh off some stirring Q&A sessions, Dan explains the value of not only being self-aware but others-aware. Using his spousal relationship with Valerie as a guide, Dan reminds us while it’s okay to disagree with another’s perspective, in some cases, the best move is to compromise – to meet the other person halfway. In marketplace settings, this principle can have influential effects. Whether we’re a team lead or entry-level hire, the more we embrace...
2022-05-1220 minCome Rain or ShineRaise Your Hand and Take a RiskOn this episode of Come Rain or Shine, Jody and Dan, are reunited on a Perch Community Cruise. Fresh off a workshop, Dan unpacks the qualities of a few hand-raising risk-takers who distinguished themselves during a live session. After requesting a volunteer during a speech, Jody explains how several individuals raised their hands despite not knowing their call to action. The end prize? An invitation to a special breakfast with him providing free mentorship. The moral of the story, Jody notes, is the idea those who create their luck, create their opportunities. While goal clarity is beneficial...
2022-05-0517 min
Come Rain or ShineGive ‘Em the PickleOne of my favorite customer service books is from legendary author and speaker Bob Farrell. In his book, ‘Give ‘Em the Pickle’, he discusses how to improve client satisfaction and retention through three words, “I’ll be back." However, as Jody and I explain in this episode, to earn this phrase, one should not rely on the protocol alone. Contrarily, if you want to go above and beyond in our affairs, dare to fuse selfless service with common sense. But Dan? How do we equip our employees to do this? The answer is simple: Have a framewor...
2021-10-0716 min
Come Rain or ShineHow to Develop Connections with PurposeLeft to our own devices, almost all of us are driven by independence. We work hard trying to make a living and ends meet. Little do we realize the small things that exhaust us to the point of disorientation. However, as today’s guest, Ela Staniak, shares, if you want to own your presence, you have to first own your past and disfunction. As hard as you may work, you will never get far if you don’t develop connections and ask for support when needed. Even when you feel self-sufficient, this alone is not a foundation for...
2021-07-1531 min
Come Rain or ShineThe Magic of FunlandThey say a good story only needs a good storyteller. If this is true, consider Chris Lindsley, today’s guest. A writer of many hats, Chris Lindsley has 35 years of experience serving as editor of a national sports magazine for kids, a consumer health newsletter, and a contributor to the Washington Post. However, his best work is arguably his first book, Land of Fun: The Story of an Amusement Park for the Ages. As he shares in this episode, the memoir is based on lessons learned during six summers operating rides and games at Fun...
2021-07-0835 min
Come Rain or ShineVery Good and Poor Are the SameWhen we consider the quality of our services, our expectation level can vary. For instance, when someone says “very good” versus “excellent” job, generally we’re satisfied with either outcome; however, what if I told you “very good” and “poor” are the same because, in the end, they are not “excellent”? Consider a 5-point scale. When evaluating quality control, the difference is more substantial than you think. As I learned at Disney, people are much more likely to come back or recommend a 5-star "excellent" review over a 4-star "very good" review. The reason being: With a 5-star review...
2021-07-0121 min
Come Rain or ShineThe 'Why' Behind Your WordsNo question, words have a lot of power and potential. Especially in a recovering, post-COVID world, how and what we communicate is more imperative than ever. Yet, as a renowned communications expert, Jill Schiefelbein, explains, knowing ‘what’ is only the beginning; no matter what you’re conveying or selling, your audience must understand the ‘why’ behind your words. For instance, instead of speaking to drive results, speak to drive action with a message people can resonate with. Although calls to action have a place, they must also have importance. Accordingly, if you’re going to communicate...
2021-06-2441 min
Come Rain or ShineThe Five WhysAs we’ve discussed in prior episodes, asking the right questions can make or break your business. What processes and products should we adapt? Who should we hire to handle these responsibilities? The list goes on and on. However, as I explain in this episode when we integrate root cause analysis, an interrogative technique developed by Sakichi Toyoda, into our communication practices, we ultimately address the white elephants in our company. For instance, if you notice a set of complex instructions, ask a series of ‘why’ questions to anticipate misunderstandings and simplify the language. From there, y...
2021-06-1716 min
Come Rain or ShineTake Big Risks in the Little ThingsI know I’ve said it ad nauseam, but I’ll say it again: People who take the initiative create their luck. Take today’s special guest, Dave Alpern, for instance. After starting his career as an unpaid intern selling T-shirts for the Joe Gibbs Racing team, he now serves as president of what has become a multimillion-dollar organization with more than 500 employees. As he explains, the difference between thriving and striving isn’t thin and often boils down to well-timed, calculated risks. By making the most of every opportunity, not only can emerging leaders capitaliz...
2021-06-1028 min
Come Rain or ShineWhat Will You Be Known For?If you’re a regular listener, you know I love to talk about legacy. Legacy in business, legacy in our families, legacy in our networks – no question, what we experience is often influenced by how we treat people; however, as Jody and I discuss in this episode, legacy is also inspired by the way our values reflect in our behaviors. Accordingly, if you want to leave a lasting legacy, think about how the next generations will remember you. Consider the ways you impact people and dare to view them as opportunities for growth, business strategies, even...
2021-06-0320 min
Come Rain or ShineCreating Benefits to Improve Your CultureWhen we talk about benefits, we often discuss security and tenure given most companies attempt to retain talent through personal investment. However, as Jody and I discuss in this episode, while personal care is valuable, the goal of benefits should be to improve culture first and foremost. For instance, don’t just provide a 401k match but tie the offering to learning and self-development. While options are essential, the delivery of those options is even more. Whatever your game plan is, make sure to tell a story to your employees of how much you care. In...
2021-05-2727 min
Come Rain or ShineCreating Your Own OpportunitiesAs I often say on this podcast, if you want to advance, you can't stay idle. While baby steps are often the key to progress, if you don’t commit to knowing those steps, reaching, even knowing your goals, can be difficult. However, as a former chef at The Walt Disney Company, Richard Smich, reminds us when you create your opportunities, you also create your success. In his case, adjusting from expert chef to rookie roof salesman hasn’t been easy; however, the endeavor has helped him understand the value of calculated risks through asking questions, building conn...
2021-05-2028 min
Come Rain or ShineAdjusting to TransitionFor most of us, our tendency at work is to focus on current or new opportunities. While the final chapter of our career may prompt a thought or two, seldom do we consider how our passions intersect retirement. Yet, as former Vice President of Disney's Animal Kingdom at Walt Disney World, Djuan Rivers, explains, when you know, you know. As hard as it can be to transition outside your occupation, following the peace into new seasons is its own reward despite the challenges. In Djuan’s case, he plans to move to Paris, study French at...
2021-05-1319 min
Come Rain or ShineThe Hard Work of Being a LeaderWe all know to do a job well, you have to work hard; to achieve success, you not only have to exercise effort , but discipline and commitment. However, as Jody and I discuss in this episode, the cost of leadership is next level in all these regards. For instance, to be a leader, one must be willing to build off their work ethic and integrate self-awareness into networking and team management. While it’s perfectly acceptable to thrive as a specialist, to be a leader, you have to be willing to bring people together; hence, why the ro...
2021-05-0619 min
Come Rain or ShineImagineering in the ClassroomIn this special episode, Steven Grant, Director of Architectural Studies in Themed Environments Integration at the University of Florida College of Design, Construction, and Planning, joins the show with students, Emily Page and Nick Karafilis, to discuss the program. A 28-year veteran of Walt Disney Imagineering and the former president of the American Institute of Architects Orlando Chapter, Steven unpacks the inspiration behind the endeavor and what’s required to make similar projects a reality. While integrating the profession into unchartered academia can be challenging, as Steven, Emily, and Nick explain, providing students collaboration opportunities in educational ar...
2021-04-2945 min
Come Rain or ShineThe Power of Emotional PresenceAs the chaos of COVID-19 winds down, many are slowly adjusting to normality. While some are still quarantined, for most, the relational aspects of work are becoming more relevant. Yet, as this evolution occurs, there’s an essence of empathy we must not forsake. As today’s guest, Tina Berger, explains, people have to engage the vocational community freshly. Unlike a few years ago, the social awareness of 2020 has made premiums out of corporate goals such as active listening and receptivity. Accordingly, integrating these practices into our bottom lines can be the difference between being a good comp...
2021-04-2242 min
Come Rain or ShineThe Value of Respect in LeadershipWhen we discuss vocational leadership, many assume the term implies respect and honor. And to be fair, this should be the case no matter the endeavor. However, as guest, Chip Huth, explains when leadership and respect are detached, the quality of our service is ultimately compromised. Whatever our job may be, we must be willing to put people above processes and procedures regardless of our bottom line. As a Major with the Kansas City Police Department, Chip now channels his law enforcement experience through consultation and presentation. Through his book, "Unleashing the Power of Unconditional...
2021-04-1541 min
Come Rain or ShineDo You Have an Executive Presence?Until recently, I would often quote executive presence without being able to define it. Like many, I understood what the term signified but struggled to describe it in conversation. However, after doing some homework, I can now explain executive presence in greater measure. As Jody and I discuss in this episode, executive presence is the sum of credibility and relatability, a fusion of expert learning, listening, and communicating. To carry this leadership torch, one doesn’t have to work in an executive role. Contrarily, as long as one is consistent in researching, networking, and capturing challenging concepts in...
2021-04-0821 min
Come Rain or ShineCreating Your Own LuckIf you’ve tuned into the show lately, you've likely noticed the theme of successful entrepreneurs creating their luck to be reoccurring. Such premise has proven true for Savannah Turner, a soon-to-be high-school graduate who has already paved trails as a business owner and now venturer in the toy store industry. Having self-learned online and textile industries at an early age, Savannah shares her story about how she became an online jewelry store owner and the lessons learned along the way. As Savannah explains, life has taught her nothing is gained if it’s not vent...
2021-04-0120 min
Come Rain or ShineThe Key to Building Your LegacyAs recent guests have reminded us, our career trajectories don’t travel in straight lines. Sometimes, we know what we want to become as kids or young adults; other times, we think we know what we want and mature through humble beginnings. Enter Fred Aebli - a former Marine Corps Veteran who has been fascinated with technology since watching Star Wars as a boy. With interests in electronics and computers, Fred spent much of his post-service time building internet software as well as his consulting practice. Now, after two decades as an entrepreneur, Fred is building up th...
2021-03-2541 min
Come Rain or ShinePursue the People Behind Your PassionsI’ve said it before and I’ll say it again: Our paths to success don’t follow straight lines but evolve through unexpected twists and turns. Take today’s guest, Greg Spillane, for instance. A former Division I athlete and MBA graduate from the University of South California, the transformation from football player to serial entrepreneur and CEO of Fancy, a technology-based platform, featured many growing pains. However, by recalibrating through disappointment and discovery, he learned to make the most of where his journey took him. As a virtual innovator and relational motivator, Greg not only e...
2021-03-1829 min
Come Rain or ShineMaturing as a FrontrunnerIn business, leaders often take risks based on past experiences. From problem solving and performance to resourcing and communal engagement, the art of decision-making can be complex as markets adjust. However, as today's guest, Matt Gottesman, explains, sometimes you have to embrace the discomfort of being a frontrunner to find success. While hustle can establish a workable rhythm, it can only take you so far. Especially in this era, how you differentiate your skills, relate to your clients, and advise on projected trends are essential to maximizing influence and efficiency. As a business strategist and e...
2021-03-1140 min
Come Rain or ShineShaking Up Your CareerAs much as we love adventure, we also love stability. Especially in this COVID era, people are drawn to safe places like never before. One exception to this norm is today’s guest, Sandy Scholes, Chief People Officer at Flipp Corporation. As the overseer of the human resource strategy of the organization, Sandy is passionate about talent, performance, training, even change management. With a heart for skill development, she is also keen on creating avenues and resources for marketplace education. As Sandy shares in this episode, attitude, fit, and collaboration are paramount in today’s work...
2021-03-0445 min
Come Rain or ShineMaximizing Your PotentialWe all have a purpose; we all have potential. Yet, as Andy Storch explains, to maximize this potential, we must first turn strategy into action. For instance, to better develop our career skills, we should engage our connections and reach out to those who excel in the fields we're pursuing. In Andy’s case, he has many strengths as an entrepreneur with industry exposure to sales, finance, and innovation; however, it's his drive to make the most of his partners and mentors that have set him apart. As his story reminds us, building your network can...
2021-02-2536 min
Come Rain or ShineBeing Yourself is the Best Marketing StrategyWhen we consider personal branding, we often view it through a self-centered lens. In a world that preaches authenticity - to “be yourself” - applying the phrase can be difficult especially in the real world. Yet, as Ray Edwards shares in this episode, if you’re an entrepreneur, either you control what you do or what you do controls you. If you want to build value around a skill, not only must you apply it within a specific lane but differentiate it by selling your history. As Ray states, the storytelling behind your passion can’t be under...
2021-02-1832 min
Come Rain or ShineDefining the Value of ExcellenceWhen we consider success, we often view it through the lens of achievement. We think of steps to improvement, promotion, advancement – anything that can lead to more money, power, and influence. Yet, as Glenn Zweig, entrepreneur and podcaster, explains, our definition of success should be tethered to our idea of excellence. While we may perceive excellence differently, our experiences can unify our demonstration of it through transparency and humility. In Glenn’s case, he’s worn many hats in retail, real estate, theme parks, and technology industries; however, like you, he’s learned many lessons through s...
2021-02-1138 min
Come Rain or ShineYour Love Language with MoneyBe honest: You like money. You like to make it; you like to spend it; you may even like to invest it. But what if I told you: You can have a love language with money without actually loving money? As Ambus and I discuss in this episode, your relationship with money is central to your financial journey. You may want to control what you spend but this doesn’t mean you control your money. If you want to mature a money mindset, not only must you master your wallet but see finances as part of...
2021-02-0430 min
Come Rain or ShineResolutions, Habits, Goals, and Why They MatterI’ll be honest: I’m not a fan of New Year’s resolutions. While I understand why they exist, as I’ve discovered, it’s human nature to overcommit to large-scale changes and overlook the smaller ones we can set each day. As Jody and I discuss in this episode, ‘tis the season for many people to lose motivation concerning the resolutions they set three weeks ago; however, if we can focus our goals on bite-sized improvements across multiple areas, then we can taste the changes we crave. Rather than set mountainous goals with h...
2021-01-2820 min
Come Rain or ShineBranch Out Your CreativityFor most of us, the story of our talent doesn’t follow a linear pathway. As my guest, David Fernandez, attests in this episode, our creativity is a product of experiences and journeys, sometimes detours. While we may not understand the tools we find along the way, we should still use them to capture legacy and honor past and future generations. A man of multiple hats from international education to marketing, David shares his story as an established award-winning author and how he’s used fictional writing to archive his Latin family roots. From a youn...
2021-01-2121 min
Come Rain or ShineRedefine SuccessWhen we hear ‘success’, we tend to think about an increase in something positive, whether money, pleasure, or opportunities. I know when I was younger, my idea of success was often rooted in financial and positional gains. However, as Jody and I discuss in this episode, success is more than a title fit with a loaded resume. Conversely, success is how we relate and give to one another. For in this life, everything is connected with people playing a large part in redefining who we are. Accordingly, if we can learn to fuse adaptability and intentionality into our...
2021-01-1423 min
Come Rain or ShineThe Power of DifferentiationAs we step into 2021, anticipating change is only natural. Especially after a difficult 2020, most are hopeful for fresh opportunities and better things to come. While resolutions are many this time of year, one I endorse is the power of differentiation. Rather than go with the flow and stay stuck in a routine, consider the ways you can connect with people without agenda. It could be as simple as responding to an e-mail, capitalizing on a serendipitous conversation, or focusing more intently on first impressions. However, you upgrade your rhythm this year, remember as you pursue...
2021-01-0730 min
Come Rain or ShineLaser FocusOn this episode of ‘Come Rain or Shine’, guest, Katharine Manning, joins the show to discuss her background as a former attorney-advisor, the value of laser focus, and handling trauma in the marketplace. As an expert in psychological safety and victim rights, Katharine brings unique experience to her current consulting projects and role of Blackbird DC president. Having advised the Justice Department in challenging domestic cases, Katharine’s current aim is to empower workplaces to deal with trauma and victimization the right way. With her new book, The Empathetic Workplace, recently released, Katharine hopes to give business leader...
2020-12-3131 min
Come Rain or ShineResponsible RecruitingOn this episode of ‘Come Rain or Shine’, guest, Bretton Putter, joins the show to discuss his background and the importance of responsible recruiting. As an expert on healthy corporate culture, Bretton has consulted many organizations concerning the impact of hiring on strong company culture and subsequent growth. With experience in recruiting, Bretton has helped businesses not only make appropriate hires but also in understanding culture as a function of best practice. In his words, defining culture starts with leaders who facilitate environments of self-awareness and prioritize the virtue in team-building opportunities. As his new book...
2020-12-2429 min
Come Rain or ShineMake the Most of Working From HomeFor most of us, working from home has been a notable perk of 2020. Despite COVID-19’s impact on processes and procedures, I’m sure many would agree the adaptions have been worth the effort. However, while the increase in remote work has produced personal benefits, the same can’t be said about group communications. As Jody and I discuss in this episode, there are many practical ways to bridge this divide. From home office modifications to networking applications, the possibilities in making the most of working from home are many. Whatever you do, make sure you have a game...
2020-12-1723 min
Come Rain or ShineChange the Rules of Your Job SearchNo question the current hiring landscape is a real challenge. From differentiating your portfolio to selling your attitude, if you're a job seeker, you know how hard proving your intangibles can be. As Jody and I discuss in this episode, if you’re a potential prospect, you must learn to change the rules of the game. Not only must you be creative in promoting your skills but also willing to find new ways to showcase your character. Whatever you do, understand you can’t rely on luck alone. Within today’s limitations, companies may not have e...
2020-12-1016 min
Come Rain or ShineBuilding Blocks: The Importance of Diversity and Inclusion.Dr. Steve Yacovelli, the Gay Leadership Dude ™ joins me to discuss the all-important topic of diversity, inclusion, and belonging. A Ph.D. in Instructional Technology and Distance Education, Dr. Yacovelli has a proven track record, including companies like Disney and IBM, and a stint as a professor at the University of Florida. In 2008, he embarked full-time on his current venture, Top Dog Learning Group. Top Dog focuses on helping companies to cultivate consciously inclusive leaders. Diversity and inclusion have become prevalent initiatives for many companies. Whether it is for punitive or monetary reasons or from a...
2020-12-0342 min
Come Rain or ShineYou are a Masterpiece in ProgressToday, on Come Rain or Shine, Jeff Steinberg, recording artist and motivational speaker, joins the show to discuss his testimony. Born with no feet or hands, Jeff’s life message is two-fold: 1) Quit focusing on the handicap and start appreciating the gift. 2) We’re all a masterpiece in progress. Applied to business leadership, Jeff notes working on purpose is not about striving but embracing challenges and leaving positive impacts. To him, the secrets to success aren’t rooted in what a person knows but the questions he asks and the perceived limita...
2020-11-2648 min
Come Rain or ShineHow to Stand Out When You Work RemoteIn an increasingly distant working world, standing out can be difficult. With much activity happening behind screens and closed doors, many people are struggling to engage interactively and think creatively. As I discuss in this episode, there are still ways to differentiate yourself despite the pandemic’s effect on availability. For instance, while many can network in physical space, promotable leaders are adapting ahead of the curve. More specifically, they are asking new questions on how they can collaborate and inquiring about additional learning opportunities. In essence, the workers who are shining the most in 2020 ar...
2020-11-1919 min
Come Rain or ShineEmbracing AuthenticityKerri MacPherson, a former 20 year Disney cast member, joins me today to share her story. Originally from Melrose, MA, Kerri entered the wonderful world of Disney through the Disney University Program. Over the years, she found herself in many roles, from the Fellowship Ambassador program in Epcot to Disney cruise line reservation agent to the 2008 Walt Disney World Ambassador and membership manager of Club 33. In all of her roles, and through all of her experiences, one thing has become clear. The value of the feedback we receive, and the importance of understanding how to apply it has...
2020-11-1238 min
Come Rain or ShineLife After Getting Laid Off2020 has been an unprecedented year. Even those working for the most magical place on earth were not spared. In light of the 28,000 cast members that were recently let go, Jody and I want to address life after getting laid off. As with most challenges, your attitude and the way you approach difficult times can make or break your situation. While this is a hard time for Disney, their loss has the potential to be a win for many other companies. It is also an opportunity for many former cast members to rally around those recently laid off.
2020-11-0522 min
Come Rain or ShineResilient by NatureToday, on the episode of ‘Come Rain or Shine’, Reggie Williams, ex-NFL linebacker, former Disney executive, and social reformer joins the show to discuss his new book, ‘Resilient by Nature’. After accepting a position as Director of Sports Development for Walt Disney World Resort in 1993, Reggie has been reshaping the sports leadership landscape ever since. An athletic education advocate for today’s youth, Reggie remains involved with many service organizations today including The United Way, the National Consortium for Academics and Sports, and Give Kids the World. Reggie has also embarked on several personal projects, one of the...
2020-10-2934 min
Come Rain or ShineMaking the Move to Executive LeadershipWe are tackling another listener question. Megan asked us about making the move into executive leadership. Jody and I are unpacking how to position yourself, the necessary characteristics, and what will set you apart. In this episode, we give practical advice for making it to the “next” level. Did you know leaders have a shortlist? Today, we are explaining how to make sure you are on it. A leader recognizes the difference between supporting and directing and will maximize their team by utilizing both approaches. Building influence starts long before you take up a leadership role; and know...
2020-10-2221 min
Come Rain or ShineA Creative Way to Give FeedbackFor many people we work with, they don’t know where they stand. While most have a sense of what they do well, not all know what they can do better. As Jody and I discuss in this episode, one of the lost arts in business today is candidacy. Although we value feedback, we’re often reluctant to give it, hence, why creative criticism and affirmation are worth discussion. Even though we may fear a compromise in harmony if we’re not encouraging improvement, can we honestly say we’re facilitating quality performance? Whatever approach we emplo...
2020-10-1516 min
The Tomorrow Society Podcast118. Dan Cockerell, How's the Culture in Your Kingdom?
The theme park industry is facing serious challenges right now. Disney recently announced layoffs of 28,000 employees, which is a significant percentage of its workforce. Dan Cockerell was a leader at Disney in past difficult times including 9/11, and he has an interesting perspective.… Read more...
The post 118. Dan Cockerell, How’s the Culture in Your Kingdom? appeared first on Tomorrow Society.
2020-10-1250 min
Come Rain or ShineBecome an Action Oriented LeaderJody and I are exploring what it means to be “Action Oriented” and how that can and will set an individual apart, whether in leadership or a support role. What does it mean to be action-oriented? How do urgency, energy, and enthusiasm impact our attitude when it comes to approaching a challenge? As leaders, we know the importance of making decisions, but sometimes unnecessary planning can leave an initiative dead in the weeds. Action-oriented individuals identify and seize new opportunities. They are the kind of person that will help a team succeed. Often, the fear of ma...
2020-10-0819 min
Come Rain or ShineJust Say YesDespite our differences, chances are we can agree that for everything, there is a season – a time to say ‘yes’ and a time to say ‘no’. In business, this decision often intersects with the bottom line. If either answer takes us one step closer to a desired goal, it’s only natural to choose accordingly. Yet, as my Disney experience taught me, there’s value in saying ‘yes’ in the moment at the cost of temporary inconvenience. As Jody and I discuss, one of the mistakes young leaders make is waiting until there’s a problem to intervene...
2020-10-0121 min
Come Rain or ShineContinuous Improvement from a Customer's PerspectiveJody and I are taking a quick look at the importance of Continuous Improvement within an organization. It can be hard to experience what your customer encounters when you view your organization from the position of leadership. Putting yourself in the customer's shoes and experiencing your product from the consumer vantage point will enable you to implement the all-important practice of continuous improvement. Observe, and make things better along the way. Little improvements can make large differences. As a leader, it is imperative to make observation a priority. Make it a discipline to get out...
2020-08-2724 min
Come Rain or ShineHow to Handle a CrisisOn this special episode of Come Rain or Shine, Lee Cockerell, my father and retired EVP of Walt Disney World, joins me to talk about how to handle a crisis. Here are four steps to keep in mind while dealing with a crisis: Safety First. Before anything else, the safety of employees, customers, and yourself comes before anything else. Deal with the Facts. During a crisis people get emotional. People speculate and gossip. You should deal only with the facts when you communicate with people. Be Empathetic. Everybody is dealing with a cris...
2020-03-1621 min
Come Rain or ShineThe Psychology of SafetyHave you ever wondered why we’re often afraid of being excluded? Why we’re wired to feel safe where we’re at? If so, congratulations. Not only are you human, but aware of your need for a harmonious community. Unfortunately, in business settings, the line between professional and personal often compromises our sense of security. For instance, you may know a supervisor who keeps his subordinates uneasy thinking if his employees are unsure of standing, they will work harder. However, as influencers, one must wonder if this mindset actually works? As Dan discus...
2019-11-2119 min
Come Rain or ShineAdvice for Student GraduatesIn this episode, Dan Cockerell and host, Jody Maberry, tackle questions received from Auburn graduates. Such questions include, “What piece of advice do you wish someone had told you when starting your professional career?”, “What qualities do you look for in choosing an employee?”, “What motivation tactics do you use for employees?”, and “How do you discipline employees without having them resent you?”
2019-11-0726 min
Come Rain or ShineSpecial Episode: The History of Walt Disney’s BirthplaceIn this special episode, Dan Cockerell joins Maria Massad, Director of Social Media and Digital Partnerships for Walt Disney Birthplace and Jay Williams, Managing Director of Walt Disney Birthplace, to discuss the location and history of Walt Disney’s nativity. As Massad explains, the purpose of Walt Disney Birthplace is to restore the Disney family home to its original state; however, while reconstruction plays a significant role, the project is also known for its research opportunities. According to Williams, the reason the current homeowners purchased the property in 2013 was not only to preserve an artifact, bu...
2019-11-0415 min
Come Rain or ShineDo The Things Only You Can DoIn past episodes, you may recall Jody and I discussing the Eisenhower matrix, a grid separating tasks into four components based on urgency and importance. Returning to that topic, I’d like to explore organization fitness through a new lens, the lens of confidence. Having talked to Dan Miller, author of “48 Days”, last month, our examination of importance must not only include urgency, but what we’re confident in doing, what we’re excellent in doing, and things only we can do. As I explain in this episode when you filter your skills through what can’t be d...
2019-09-1922 min
Come Rain or ShinePursuing Change Through Self-EducationAfter hearing from Dan Miller in our last episode, Jody and I welcome Nicole Cutrufo, Founder and CEO at Doitwell, to share her story. A graduate of the Rosen College of Hospitality Management, Nicole worked various guest service gigs in Orlando and Rome before started her own consulting company in 2018. Having settled a new position, Nicole explains how the power of self-education through small life changes ultimately paved the way for her decision to start Doitwell. As a young parent working for herself, troubleshooting is a constant, but the positives of pursuing change, as she e...
2019-08-2912 min
Come Rain or ShineWhen Your Purpose Meets PassionOn this special episode, Dan Miller, author of “48 Days”, joins Jody and I to discuss his background and leadership philosophies. According to Miller, one of the biggest challenges vocationals face is managing change. While many work in streams of success, not all operate in their uniqueness. As a result, when risk is confronted, confusion arises due to a lack of self-awareness. Granted, it makes sense for people to equate vocation to skillset. But as Miller contends, when people are willing to connect purpose to passion, the idea of risk can be better perceived as a prog...
2019-08-2215 minThe Tomorrow Society Podcast59. Dan Cockerell, Former Vice President of The Magic Kingdom
It’s easy as theme park fans to focus solely on the design process when thinking about the parks. Walt Disney Imagineering excites us because it promises endless possibilities for new creations. This approach places less emphasis on how important the teams that operate the parks are to make them succeed.… Read more...
The post 59. Dan Cockerell, Former Vice President of The Magic Kingdom appeared first on Tomorrow Society.
2018-11-1938 min
Come Rain or ShineCreating Disney MagicA special guest this week is my father, Lee Cockerell, who is the retired Executive VP of Disney World. We pulled some questions to ask him. A leadership lesson Lee learned from being a parent is being clear and setting expectations. He says you need to be willing to have the hard discussions. Lee continues to have the drive to develop himself he says mostly out of fear of failure. He loves helping people in their situations and says that if you know something you should go out an teach it. As you g...
2018-10-0420 min