Shows
Powered Services PodcastBoosting MSP Growth with JV PartnershipsIn this episode, Dan Tomaszewski and Andrew Moon, Director of MSP Enablement Education, explore the power of joint ventures (JVs) for MSPs, discussing why JVs are an underutilized growth strategy, how they differ from traditional partnerships, and the types of potential partners MSPs should consider. They cover how JVs can help MSPs break into new verticals, bundle complementary services, and share best practices for starting and structuring JVs. Tune in to learn how JVs can transform your MSP business!2025-03-0430 min
Powered Services PodcastThe Evolution of Powered Services ProJoin Dan Tomaszewski as he chats with Andrew Moon, Director of MSP Enablement Education, about the evolution of Powered Services Pro. Discover the power of the Automated Marketing Platform (AMP) and how it can streamline your marketing efforts. Learn about the new Marketing Framework designed to enhance your strategies and drive better results. Get insights into the 1:1 training sessions with our Marketing Specialists, tailored to help you maximize your marketing potential. This episode is packed with valuable insights and actionable tips to elevate your marketing game.2025-02-1821 min
Powered Services PodcastIs Your MSP's Culture Killing Your Success?In this episode, we explore the critical role of culture in the MSP industry with our special guest, Doug Diamond, Owner of Business Improvement. We discuss how leadership can unite teams to achieve common goals, assess the health of your MSP's culture, and provide tips for improvement. Doug also discusses his Culture and Engagement Survey, designed for MSPs, and explains how to use the results to enhance your business. Tune in to learn how a strong culture can drive your MSP's success! For more information on the Culture and Engagement Survey, click here. The deadline t...2025-02-0428 min
Powered Services PodcastThe Power of Multi-Channel Marketing in MSP EventsIn this episode, Dan is joined by Marketing Consultant Jenna Chouinard and Account Executive Chelsea Heary, both from Netrio (formerly PCA Technology Group). Jenna and Chelsea discuss the importance of a multi-channel strategy for successful event marketing. The conversation covers how they collaborate to ensure alignment across channels, from content creation to timing. They take us behind the scenes of a recent event, outlining pre-event promotion strategies and how they used various channels to drive engagement. Post-event, they share their follow-up tactics for maintaining momentum and engaging attendees. Wrapping up, they reflect on key lessons learned and offer valuable...2025-01-1431 min
Powered Services PodcastLast-Minute Marketing MagicCheck out the latest Powered Services Pro Podcast to hear Annette Slavik, VP at Prodigy Complete IT Solutions, share how quick thinking and creativity led to an incredibly successful and memorable event marketing strategy. When an unexpected opportunity popped up, she didn't just rise to the occasion—she knocked it out of the park with her "punny marketing." Filled with clever puns and humor, her approach was not only a hit but also super effective and memorable. Please tune in to hear all about her creative journey and how she turned a spontaneous challenge into a marketing win.2024-12-1727 min
Powered Services PodcastMSPs, Don't Sleep on Google ReviewsIn this episode, Dan sits down with Trish Cody, Co-owner of 12 Points Technologies, to dive into the details of a Google Review raffle contest she recently held. Trish discusses the goals behind the contest, the step-by-step process of setting it up, and invaluable advice for other MSPs looking to leverage Google Reviews as part of their marketing strategy. Whether you're considering running your own review-based contest or just looking for ways to boost your online reputation, this episode is packed with actionable insights and tips to help you succeed.2024-12-1118 min
Powered Services PodcastQuit Saying Chamber of Commerce Partnerships Don't Work!In this episode, Dan chats with Danny Carlson, CEO of Platinum Systems, who explains his experience partnering with a Chamber of Commerce for a Cybersecurity Panel and how these types of partnerships help him drive new client opportunities. Danny and Dan share practical advice for MSPs looking to get involved with their local Chamber and how time and effort need to be put into these collaborations to drive results. If you're an MSP owner or business leader, this episode is packed with actionable tips to build valuable relationships and grow your MSP's local presence.2024-12-0328 min
Powered Services PodcastHarnessing Centers of Influence (COIs) to Drive MSP GrowthIn this episode, Dan is joined by special guest Roger Michelson, CEO of BNMC, to dive into the world of Centers of Influence (COIs). Whether you're looking to build stronger partnerships or access new opportunities, understanding and tapping into the power of COIs can be a game-changer. We share actionable strategies for identifying the right COIs, nurturing these connections, and the challenges of creating and maintaining a COI network. Tune in to discover how building and leveraging COIs can elevate your MSP to new heights!2024-11-2621 min
Channel Journeys PodcastRevolutionizing MSP Economics with Fred VoccolaThe Managed Service Provider (MSP) industry is poised for massive growth to serve the technology needs of small to mid-sized businesses (SMBs). But there’s a massive hurdle in their way. The core unit economics of MSPs are broken.
Today’s guest, Kaseya’s CEO Fred Voccola is on mission to fix that problem. Kaseya is not only revolutionizing the MSP business model but is also contributing to the stability and growth of the global economy. This mission-driven approach ensures that Kaseya and its partners are aligned toward creating lasting value.
Key Takeaways
Here a...2024-11-2051 min
Powered Services PodcastMSP Heroes & Kaseya 365 AnnouncementsThis week on the Powered Services Pro podcast, we’re joined by special guest Fred Voccola, Kaseya CEO, to discuss the exciting announcements from DattoCon Miami 2024. Learn how the acquisition of SaaS Alerts and the launch of Kaseya 365 User are bound to shake things up in the industry. Tune in as we unpack what these groundbreaking updates mean for the company’s future and the market and how they will benefit you! Don’t miss this exclusive insider perspective — hit play now!2024-11-1932 min
Powered Services PodcastCommunity-Building Strategies to Elevate Your MSP BrandJoin us in this episode as we explore how Managed Service Providers (MSPs) are making a difference in their communities through engaging events like trunk or treats and holiday parades. We’ll discuss the importance of giving back to local charities and building emotional connections that reflect your business's core values. Learn how employee involvement can strengthen community ties, generate leads, and boost your brand visibility. Plus, discover ways to leverage Cybersecurity Awareness Month to enhance your outreach and community impact. Tune in for inspiration and actionable insights!2024-10-1115 min
Powered Services PodcastWhy Podcasting is HOT for MSPsTune in to the latest episode of the Powered Services Podcast to discover why podcasting is the hottest trend for MSPs! 🎙️🔥 Uncover insights, strategies, and tips to leverage podcasting for your business growth. Don't miss out on this game-changing episode! #MSP #Podcasting #BusinessGrowth #PoweredServicesPodcast2024-06-2730 minPowered Services PodcastMastering MDF for MSP SuccessAs the marketing landscape continues to evolve, we'll also address how MDF programs adapt to the latest marketing trends and emerging technologies. Uncover how to capitalize on social media marketing, live events, content creation, SEO strategies, and other cutting-edge techniques to reach a wider audience and drive business growth.Whether you're an MSP exploring MDF opportunities for the first time or a seasoned professional seeking to optimize your marketing strategies, this podcast episode is a treasure trove of insights and practical tips..2023-08-0323 minPowered Services PodcastWhat MSPs Need to Know About Artificial IntelligenceAI is evolving at a breakneck pace, and your customers are asking about it more than ever. Join us for this special episode as Tony Rucci tells us everything MSPs need to know about AI.2023-07-2621 minPowered Services PodcastFast Track Cyber Insurance for MSPs & Their CustomersThere’s been a lot of buzz surrounding cyber insurance as of late, and it’s only becoming even more of a hot topic. In this episode, we speak with Kristen Bay, CEO and Co-Founder of Cysurance, and Mike Puglia, General Manager of Security Products at Kaseya, about the latest news MSPs need to know about getting their customers and themselves cyber insurance coverage with Kaseya's new Cyber Insurance Fast Track Program. 2023-06-0127 minPowered Services PodcastWhat MSPs Need To Know About BrandingBranding is more than just a buzzword, it’s the lifeblood of your MSP’s identity. In this episode of the Powered Services Dharma Pachner, founder of Contrast & Co, tells us everything you need to know about branding.2023-05-1921 min
ChannelTalks by iasset.comEnabling MSPs to Survive and Thrive - Part 2Profit margins are tighter than ever. So how can MSPs and VARs remain profitable and continue to grow revenue without the need for expensive investments?
In this episode of ChannelTalks, we speak to Dan Tomaszewski, Kaseya’s Executive VP of the Channel. As a former CEO of an MSP, Dan understands your pain points. He shares proven strategies that have helped more than 7000 MSPs close more deals and go-to-market faster through his award-winning channel program.
In addition, iasset.com CEO Scott Frew explains how to do more with less. In particular, Scott deep dives into the importance of data, ins...2023-02-0123 minChannelTalks by iasset.comEnabling MSPs to Survive & Thrive - Part 1Profit margins are tighter than ever. So how can MSPs and VARs remain profitable and continue to grow revenue without the need for expensive investments?
In this episode of ChannelTalks, we speak to Dan Tomaszewski, Kaseya’s Executive VP of the Channel. As a former CEO of an MSP, Dan understands your pain points. He shares proven strategies that have helped more than 7000 MSPs close more deals and go-to-market faster through his award-winning channel program.
In addition, iasset.com CEO Scott Frew explains how to do more with less. In particular, Scott deep dives into the importance of data, ins...2023-01-2426 minPowered Services PodcastMarketing Lessons Learned From an MSPIn this special episode of the Powered Services Podcast, we talk with Brian Curtis about how hiring a marketing manager, Gabriela Barnier, helped him take his MSP to the next level. This is an episode you don't want to miss!2023-01-1626 min
Changing ChannelsBest of Changing Channels 2022Changing Channels welcomed dozens of seasoned and insightful channel leaders from around the world and across the industry to share their experiences in developing modern routes to market. As we transition to the new year, Channelnomics is revisiting some of the best moments of Changing Channels over the last 12 months. We’re looking back at the deep thoughts and experiences shared by numerous industry executives, including:
Rob Rae, Datto
Cheryl Cook, Dell Technologies
Louise McEvoy, Trend Micro
Ted Schumann, Planet One (now Avant)
Michelle Hodges, Ivanta (formerly of GitLab)
John Dusett, Ingram Micro Cloud
Lou Serlenga, Nile
Dan To...2022-12-2723 minPowered Services PodcastSales & Marketing Lessons LearnedOn this episode of the Powered Services Pro Podcast, we welcome back our first repeat guest ever—Mark Copeman! Join hosts Dan Tomaszewski and Will Bishop as they talk to Mark about his book and the sales and marketing lessons he's learned.2022-11-2920 minChanging ChannelsKaseya’s Dan Tomaszewski on Enabling MSPs for SuccessDan Tomaszewski, executive vice president of channels at Kaseya, joins Larry Walsh to talk about what it takes to enable managed service providers for success and how to get partners to put skin in the game on joint efforts that result in growth.
Managed services providers (MSPs) are the most sought-after partners in the channel. Built on recurring revenue models and service delivery, MSPs have the attributes that vendors adopting and developing subscription-based sales models seek in their go-to-market channels. The conventional wisdom: MSPs get what vendors want and need, so partnerships should be simple, fast, and pr...2022-11-0830 minChannel Journeys PodcastDan Tomaszewski: How to Power Up MSPsOne of the common mistakes we make in channel marketing is expecting our MSP partners to use our self-serving marketing content. MSPs don’t sell individual services. They sell a complete offering. Getting your MSP to sell more of your solution requires helping them sell more of their of their complete offering. Dan Tomaszewski, EVP Channels, shares how Kaseya is empowering MSPs with an innovative marketing service that enables their partners be more successful and more profitable in selling their complete offerings.
KEY TAKEAWAYS
Here are the top 5 things I learned from Dan about powering up...2022-10-1935 minPowered Services PodcastSupporting Employee Mental Health for MSPsThere's no denying that the last few years have thrown challenge after challenge at the world and it may be taking a toll on your employees. In this special episode of the Powered Services Podcast, Dan and Will invite Paul Baggett, Associate Professor of East Tennessee State Department of Social Work and Licensed Clinical Social Worker, to discuss how you can help support mental health in your business.2022-10-1025 minPowered Services PodcastMake the Most of Cybersecurity Awareness MonthOctober is Cybersecurity Awareness Month (shouldn't it be every month?) and this is the super bowl for our industry! Join hosts Dan Tomaszewski and Will Bishop as they share how you can make the most out of Cybersecurity Awareness Month with your audience.2022-09-3017 minPowered Services PodcastFrom a Tech Role to Lead Sales & MarketingWe know you love to hear from other MSPs in our community, so in this episode of the Powered Services Podcast Dan and Will invite Jimmy Huber to share how he went from a technical role as president at InfoTech Solutions & Services to the lead of sales and marketing!2022-07-0827 minPowered Services PodcastWhat MSPs Need to Know About SEOIn this episode of the Powered Services Podcast, we’re talking all about SEO with Mark Copeman, founder of Wisecurve LTD. Find out all the answers to your most pressing SEO questions by listening in and checking out the resources Mark mentions in the show below:www.wisecurvehq.comLighthouse - Chrome Web Store (google.com)Keyword Tool For Monthly Search Volume, CPC & Competition (keywordseverywhere.com)View Image Info (properties) - Chrome Web Store (google.com)GTmetrix | Website Performance Testing and Monitoring2022-06-1727 minPowered Services PodcastWhat's Your Online & Offline Marketing Strategy?When it comes to technology, you’re the expert your clients rely on. But when it comes to marketing, you might feel out of your element. In this episode of the Powered Services Podcast, hosts Dan Tomaszewski and Will Bishop talk about simple steps you can take to create an online and offline marketing strategy that helped Dan see success back in his MSP days.2022-06-0926 minPowered Services PodcastWhy MSPs Need to Have A PodcastIn this special episode of the Powered Services Podcast, hosts Dan Tomaszewski and Will Bishop discuss why your MSP should be hosting its own podcast and how it can benefit the growth of your bottom line while helping you stand out amongst your competitors.2022-05-2626 minPowered Services PodcastLessons Learned From an MSPHearing from experts in our space is essential to growing your business and giving your customers the best level of service, but sometimes what can be even more impactful is hearing from MSPs in the trenches who are seeing tons of success. In this episode of the Powered Services Podcast, hosts Dan Tomaszewski and Will Bishop talk to LeafTech, an MSP in Colorado, about the lessons they’ve learned building a successful business and what’s at the core of their day-to-day operations.2022-04-2946 minPowered Services PodcastWhat MSPs Need to Know Now About Cyber AttacksAre ransomware attacks slowing down or picking up momentum? What kind of plan should MSPs and their clients have in place to respond to a breach? In this episode of the Powered Services Podcast, hosts Dan Tomaszewski and Will Bishop invite cybersecurity expert, Tony Rucci, to answer all the questions you have about cyberattacks in 2022.2022-04-1528 minPowered Services PodcastIs Your MSP Focusing of Security Assurance?In this episode of the Powered Services Podcast, join hosts Dan Tomaszewski and Will Bishop. They ask the questions MSPs need answers about compliance and security assurance with GM of Compliance Manager Max Pruger.2022-03-2426 minPowered Services PodcastCelebrating 15 Years of Connect IT GlobalIn this special episode of the Powered Services Podcast, hosts Dan Tomaszewski and Will Bishop bring Tara Newman, VP of Global Events at Kaseya, back to get us excited for the 15-year anniversary of Connect IT Global. Tune in to find out why this is the one event in 2022 that you don't want to miss!2022-03-1119 minPowered Services PodcastWhat's Going On In The Security Space?What are the biggest trends in the security space in store for 2022? What are some of the resources an MSP can plug into to stay current on what’s going on? In the event of a breach, what resources are available for SMBs? Find out the answers in this episode of the Powered Services Podcast. Hosts Dan Tomaszewski and Will Bishop invite Kaseya’s Chief Information Security Officer, Jason Manar, to share what he’s seeing in the security space and discuss his experiences.2022-03-0730 minPowered Services PodcastAre MSPs Doing Enough to Prevent Phishing Scams?In this episode of the Powered Services Podcast, hosts Dan Tomaszewski and Will Bishop invite Miles Walker from Graphus to talk about phishing scams. These scams are more popular than ever, and with the right training, MSPs can help their customers protect themselves. The question is: are MSPs doing enough to prevent phishing scams? Find out in today's episode.2022-02-0226 minPowered Services PodcastAre MSPs Missing the Mark with Cybersecurity Training and Awareness?Each year we see the number of cyberattacks rise and watch hackers get smarter and learn new tricks. Hosts Dan Tomaszewski and Will Bishop bring Manoj Srivastava on this episode of the Powered Services Podcast to discuss if MSPs are missing the mark when it comes to cybersecurity training and awareness and how they can help protect their clients.2022-01-2722 minPowered Services PodcastIs Your MSP Living Up to Its Potential?2022 is here, and we’re all hitting the ground running! Before you run too far, are you sure that your MSP is living up to its full potential? If you’re not sure of the answer to that question, listen to this episode of the Powered Services Podcast as hosts Dan Tomaszewski and Will Bishop chat with Dave Goldie of Gradient MSP about how MSPs can make sure they’re not leaving money on the table with their clients.2022-01-0726 minPowered Services PodcastHave you set your Sales & Marketing Plan for 2022?Did you prioritize your sales and marketing efforts in 2021? Do you have a plan for 2022? Join hosts Dan Tomaszewski and Will Bishop for a special episode of The Powered Services Podcast to find out what you need to do to have the best 2022.2021-12-2921 minPowered Services PodcastWill Anyone Be Able to get Cyber Liability Insurance Moving Forward?The “What’s Going on with Cyber Liability Insurance?” episode of the Powered Services Podcast was such a hit, we had to bring in another expert in the space to discuss what MSPs should expect and prepare for when it comes to cyber liability insurance in 2022! Join hosts Dan Tomaszewski and Will Bishop as they have a real and insightful conversation with Andy Anderson, CEO, and Co-Founder of DataStream Insurance, about the realities of cyber liability insurance right now and how MSPs can move forward.2021-12-0234 minPowered Services PodcastLooking Towards the Future with Sheryl ConnellyIt’s no secret that technology has changed the way businesses operate and how people live all over the world—and it’s only going to change our future faster as time goes on. In this episode of the Powered Services Podcast, hosts Dan Tomaszewski and Will Bishop invite Sheryl Connelly, Chief Futurist for Ford Motor Company, to the show to have an honest conversation about looking to the future.2021-11-1733 minPowered Services PodcastBring The No Barriers Mindset to Your MSPIn this episode of The Powered Services Podcast, you’re going to learn how to supercharge your MSP with the No Barriers Mindset. Hosts Dan and Will invite blind adventurer, American athlete, author, and activist Erik Weihenmayer to share how you can apply the No Barriers Mindset to your MSP and your everyday life so you can reach your goals.Guest:Erik Weihenmayer – Blind Adventurer, American Athlete, Author, and Activist2021-11-1121 minPowered Services PodcastIoT Landscape Advancing and What it Means for SMBsIn this episode of the Powered Services Podcast, host Will Bishop sits down with Mike Steep to talk about the current and emerging IoT landscape for SMBs and what that means for you as an MSP. Mike Steep brings his wealth of knowledge and experience as an executive director at Stanford Engineering Center for Disruptive Technology and Digital Cities.2021-11-0517 minPowered Services PodcastShouldn't Every Month Be Cybersecurity Awareness Month?In this special episode of The Powered Services Podcast, hosts Dan Tomaszewski and Will Bishop kickoff Cybersecurity Awareness Month with a brainstorm you don’t want to miss! Dan and Will share fun ways you can raise cybersecurity awareness amongst your prospects and even engage your existing clients in the fun to better protect their business and earn your MSP referrals, skyrocket your social media engagement, and stand out in the crowd.2021-10-0624 minPowered Services PodcastIs Your Sales Process Helping or Hurting Your MSP?When it comes to running your MSP, no one can understand the technical aspects better than you. But, like most MSPs, you might need a little help on the sales side of the business. To celebrate International Podcast Day, hosts Dan Tomaszewski and Will Bishop invite Frank DeBenedetto and Mike Bloomfield on the show to share their insights and expertise on MSP sales.Special Guests:Frank Debenedetto, Founding Partner of audIT Sales Presentation System and President and Chief Technology Advisor of Two River Technology GroupMike Bloomfield President of Tekie Geek2021-09-3038 minPowered Services PodcastMaximizing the Valuation of Your MSP for M&ADo you know what your MSP is worth? In this episode of The Powered Services Podcast, hosts Dan Tomaszewski and Will Bishop sit down with Rick Jordan, Founder & CEO of ReachOut Technology, to have an open discussion about how much the average MSP makes, how they can conduct a valuation of their business, how long it takes to break 1 million in MRR, and how you can maximize the valuation of your MSP for M&A.2021-09-2333 minPowered Services PodcastConnect IT Global is back and better than ever!In this bonus episode of the Powered Services Podcast, hosts Dan Tomaszewski and Will Bishop welcome Tara Newman, Kaseya’s VP of Global Events, to discuss the biggest IT event of 2021 and why you don’t want to miss it. Find out who our big headliners are, what fun events we have planned for you, and listen to the end for an exclusive discount code that’s only for Powered Services listeners!2021-09-1517 minPowered Services PodcastInsider Threats Are Hiding Where You Least Expect ThemYou might think you know how to prevent insider threats from wreaking havoc on your clients, but there’s a few simple tactics you might be overlooking. In this episode of the Powered Services Podcast, hosts Dan Tomaszewski and Will Bishop sit down with Gary Peace and deep dive into the world of insider threats. Gary investigates insider threats and internal corruption allegations and implements technical and management systems to counter those issues. This is a discussion you don’t want to miss.Guest: Gary Peace, Founder of ESID Consulting2021-09-0934 minPowered Services PodcastHow MSPs are Investing in CMMC and Seeing GrowthWhy are some MSPs beginning to build CMMC businesses? Should YOU turn your MSP into a CMMC business? Where would you even start? And we’ll ask the question everyone is wondering—HOW are these CMMC MSPs taking business from other MSPs? Join Dan Tomaszewski and Will Bishop as they host an insightful discussion you don’t want to miss with two CEOs of CMMC businesses—John Hill of TechSage Solutions and Leia Shilobod of InTech Solutions.Guests:John Hill, CEO of TechSage SolutionsLeia Shilobod, CEO of InTech Solution2021-09-0143 minPowered Services Podcast4 Things Your Decline of Service Agreement Needs to Protect Your MSPCan using a template agreement for a Decline of Service come back to haunt your MSP? Is the email where your client says they don’t want any cybersecurity services enough to protect you in the event your client experiences a breach? What should be in a Decline of Service agreement anyway?In this episode of the Powered Services Podcast, Brad Gross—leading legal authority in the area of cloud computing transactions—answers all of these questions in order to help MSPs legally protect themselves from being held responsible for data breaches that happen to clients that weren’...2021-08-2529 minPowered Services PodcastWhats Going on with Cyber Liability Insurance?Welcome to the brand-new Powered Services Podcast! Our commitment to you, the MSP, is to have meaningful and insightful conversations that give you all the strategies and advice you need to supercharge your MSP.In this inaugural episode, Dan Tomaszewski hosts a round table discussion with MSPs just like you to ask Kristen Bay of Cysurance the cyber liability questions we’re all wondering, and even a few brilliant ones we hadn’t thought of yet. This episode’s special guests are:Will Bishop, Sr. Director of Channel, KaseyaMichael Arnold, Owner...2021-08-1846 minPowered Services PodcastVendor or Partner, With Ray Orsini & Sean Lardo of OITIn this episode, Dan talks with Ray Orsini & Sean Lardo of OIT about vendors and partners.The group talks about the importance of community, partner development, the importance of transparency and more.Connect with Ray: https://www.linkedin.com/in/rayorsini/Connect with Sean: https://www.linkedin.com/in/seanlardo/OIT Website: https://oit.co/2021-07-2830 min
Sunny's Silver LiningsThe Future of MSPs: How the Service Providers of the Future Will Change the IndustryChange is inevitable. How will the service provider of tomorrow look different from today? Listen as IT By Design CEO Sunny Kaila speaks with Dan Tomaszewski, Senior Vice President of Channel & Community at Kaseya, who knows first-hand the challenges for growing MSPs to successfully market their solutions. Dan shares his wisdom on how today’s MSPs can use effective sales and marketing strategies to build a more successful – and more profitable – business. - Education is key – learn how MSPs can demonstrate value to their customers - Get advice on ways to leverage your relationships for new opportunities - You don’t have to l...2021-07-1426 minPowered Services PodcastClip Episode 5Dan Tomaszewski interviews a variety of guests on topics ranging from the next 5 years to customer experience.Time Stamps:Mike Brooks: 0:15 - 4:40Nadir Merchant: 4:52 - 7:50Colin Knox: 7:52 - 5:15Fred Voccola: 15:20 - 19:15Andrew Wallace: 19:20 - 24:002021-06-3024 minPowered Services PodcastThe Connect Community, With Katie Freedman of KaseyaIn this episode, Dan talks with Katie Freedman of Kaseya about the upcoming Connect Community.The new Connect Community is an online forum designed to bring all Kaseya brands together and give customers an outlet for support, best practices and building relationships with key Kaseya stakeholders, as well as other MSPs & IT Pros from around the globe.Connect with Katie:Linkedin: https://www.linkedin.com/in/katiefreedman/2021-06-2310 minPowered Services PodcastCustomer Experience, With Andrew Wallace of SmileBackIn this episode, Dan talks with Andrew Wallace of SmileBack about customer experience.The two talk about the importance of customer experience, operational efficiency, how to make both positive and negative feedback work for you, and more. Connect with Andrew here:LinkedIn: https://www.linkedin.com/in/andrewstirlingwallace/Website: https://smileback.com/2021-06-1622 minPowered Services PodcastThe Next 5 Years, With Fred Voccola of KaseyaIn this special episode, Dan talks with the CEO of Kaseya - Fred Voccola.The two experts speak candidly about the future of the MSP industry over the course of this 30-minute interview. We are thrilled to bring you this discussion on upcoming challenges, services MSPs will need to provide, and M&A. Connect with Fred:https://www.linkedin.com/in/fred-voccola-a799842021-06-0928 min
The Partner Channel PodcastActivating a Security Channel with Appgate and KaseyaIn this episode, Daniel Graff-Radford sits down with Tina Gravel from AppGate and Dan Tomaszewski from AppGate to discuss how to activate a security channel. They dive into lessons learned in 2020 and also discuss the changing role of MDFs in partner engagement. 2021-06-0737 minPowered Services PodcastData Backed Decisions, With Colin Knox of Gradient MSPIn this episode, Dan talks with Colin Knox of Gradient MSP about Data-Backed Decisions.The two explore what dirty data is, the kinds of dirty data in your PSA, and the importance of making data-driven decisions.Connect with Colin here:LinkedIn: https://www.linkedin.com/in/realityknox/Website: https://www.meetgradient.com/2021-06-0226 minPowered Services PodcastIT Glue 2021 Global MSP Benchmark Report , With Nadir Merchant of IT GlueIn this episode, Dan talks with IT Glue CTO Nadir Merchant about the IT Glue 2021 Global MSP Benchmark Report.The two explore the outlook for the MSP industry in 2021, the biggest opportunities for MSPs in the upcoming year - and more.Download the report here:https://www.itglue.com/resource/global-benchmark-2021/And connect with Nadir here:LinkedIn: https://www.linkedin.com/in/merch/Website: https://www.itglue.com/2021-05-2622 minPowered Services PodcastThe Power of Understanding and The Sales Process, With Mike Brooks of audITIn this episode, Dan talks with Mike Brooks of audIT about sales.The two talk about the importance of understanding the knowledge level of who you are selling to, prospecting tips, and more. Connect with Mike:LinkedIn: https://www.linkedin.com/in/mikesbrooks/Website: https://www.auditforit.com/2021-05-1929 minPowered Services PodcastClip Episode 4 - UltimatumDan Tomaszewski interviews a variety of guests on topics ranging from Digital Marketing to MSP branding.Time Stamps:Michael Pugh 0:16 - 8:35Dave Sobel 8:37 - 11:45Ben Saunders 11:50 - 16:48Nigel Moore 16:50 - 22:53Lisa Shorr 22:55 - 29:362021-05-1229 minPowered Services PodcastClip Episode 3 - The Next GenerationDan Tomaszewski interviews a variety of guests on topics ranging from Linkedin Marketing to assessing if a client is right for you. Plus, Dana Liedholm interviews a panel of women in cybersecurity in a special episode.Time Stamps:Paul Green 0:15 - 3:05Joe Harford 3:08 - 8:03Joe Noonan & Naj Raza 8:06 - 11:54Andrew Moon 11:57 - 17:58Crystal McFerran & Andra Hedden 18:00 - 22:162021-05-0522 minPowered Services PodcastThe New Way to Be Acquired Through Equity Partnership, With Dan Ruhl & Mitch MorganIn this episode, Dan talks with Dan Ruhl, Partner at Oval Partners & Mitch Morgan, CEO of New Charter Technologies about a new way to be acquired.The group talks about the partnership, investment for MSPs, marketing, recruitment, and more. Connect with Dan:LinkedIn: https://www.linkedin.com/in/dan-ruhl-661460b/Website: https://www.ovalpartners.com/Connect with Mitch:Linkedin: https://www.linkedin.com/in/mitch-morgan-6ab9611/Website: https://newchartertech.com/2021-04-2830 minPowered Services PodcastGlueX, With Tara Newman & Jana Lattin - Organizers of the EventDan Talks with Tara Newman & Jana Lattin, who organized the upcoming GlueX event.The group talks about the event experience, speakers that will be presenting, and some sneak peeks you don't want to miss.Sign up for GlueX:https://www.gluex.co/(Make sure to use the code mentioned for a discount!)Connect with Tara:LinkedIn: https://www.linkedin.com/in/tararnewman/Connect With Jana:https://www.linkedin.com/in/janalattin/https://twitter.com/janalattin2021-04-2623 minPowered Services PodcastMSPs & Branding, With Lisa Shorr - Image & Brand ExpertDan Tomaszewski has a conversation with Lisa Shorr, Image and Brand Expert - an upcoming speaker at GlueX.Dan and Lisa discuss what perception means to your MSP, the importance of networking, and how much a dress code can impact your business.Connect with Lisa:Website: http://www.securefuturetech.com/Website: http://www.shorrsuccess.com/Linkedin: https://www.linkedin.com/in/lisashorr/Twitter: @Lisa_ShorrSign up for GlueX: https://www.gluex.co/2021-04-2124 minPowered Services PodcastYou May Get Passed by a Focused MSP Because You're Distracted, With Nigel Moore of The Tech TribeThis week Dan Tomaszewski has a conversation with Nigel Moore of The Tech Tribe.Dan and Nigel talk about if social media marketing is worth it, what constitutes high priority, and customer experience.Connect with Nigel:Website: https://thetechtribe.com/Twitter: @nigel_mooreLinkedin: https://www.linkedin.com/in/nigelgmoore/2021-04-1434 minPowered Services PodcastNavigating Harsh Environments, With Ben Saunders - Polar ExplorerThis week Dan Tomaszewski has a conversation with Ben Saunders - Polar Explorer and speaker at GlueX on May 4th.Dan and Ben talk about how to stay motivated, how to distribute your energy to achieve and maintain success, and how to get out of your own head. This episode is an adventure - so make sure to listen!Connect with Ben:Website: https://bensaunders.com/Twitter: @polarbenLinkedin: https://www.linkedin.com/in/ben-saunders-polar/________Sign up for GlueX: https://www.gluex.co/2021-04-0726 minPowered Services PodcastThe Great Debate on E-Commerce MSP Services, With Dave Sobel of MSP RadioDan is back with a BONUS episode featuring Dave Sobel of MSP Radio.Dave released a controversial podcast where he advocated for an E-Commerce approach to managed services - and received a lot of objections. In this BONUS episode, Dan brings the objections right to Dave and debates the merits of an E-Commerce model for the entire channel to hear. Original MSP Radio Podcast:https://www.youtube.com/watch?v=sQJcAmfMdXwConnect with Dave:https://www.linkedin.com/in/davesobel/https://www.youtube.com/channel/UCu0s5j...2021-04-0237 minPowered Services PodcastDigital Ads & a Cookie-less World, With Michael Pugh - Digital Ad ExpertDan Tomaszewski has a conversation with Michael Pugh, Digital Ad Expert and Director of Digital Marketing at Kaseya.Dan and Michael explore the new changes coming to the digital ad space. Starting off with a summary of the changes, the two dive into data privacy, whether an MSP should pay an agency, and what the future may hold for MSP's digital ads.Connect with Michael:LinkedIn: linkedin.com/in/mjpugh2021-03-3134 minPowered Services PodcastWomen In Tech, With Crystal McFerran of The 20 & Andra Hedden of MarketopiaDana Liedholm guests hosts for this conversation with Crystal McFerran of The 20 & Andra Hedden of Marketopia.Dana, Crystal, and Andra discuss women in tech, from their personal experiences, to how to grow one's network - to the mentorship of the upcoming women & men in the field.Connect with Crystal:LinkedIn: https://www.linkedin.com/in/crystalmcferran/Website: https://www.the20.com/Connect with Andra:LinkedIn: https://www.linkedin.com/in/andra-hedden-baaa4636/Website: https://marketopia.com/2021-03-2420 minPowered Services PodcastAdvanced LinkedIn, With Andrew Moon of Orange NomadDan Tomaszewski has an impromptu conversation with Andrew Moon of Orange Nomad.Dan and Andrew hop on a call to have a conversation about the Advanced Tactics of LinkedIn. Jumping around from how to get engagement on posts, things not to do on the platform, and business pages - this relaxed conversation is an easy listen with strong insight.Connect with Andrew:LinkedIn: https://www.linkedin.com/in/andrewmoonorangenomad/Twitter: https://twitter.com/theorangenomadWebsite: https://www.orangenomad.com/2021-03-1030 minPowered Services PodcastBack it Up, With Joe Noonan & Naj Raza of KaseyaDan Tomaszewski interviews Joe Noonan & Naj Raza of Kaseya.Dan and the guests get right to talking about backup, with the conversation ranging from the common mistakes MSPs are making - to the recent storm in Texas that highlights the importance of backing up your data.Connect with Joe:LinkedIn: https://www.linkedin.com/in/josephnoonan/Website: https://www.unitrends.com/Connect with Naj:LinkedIn: https://www.linkedin.com/in/najaf-naj-raza-87835b48/Website: https://msp.unitrends.com/2021-02-2429 minPowered Services PodcastTake the Challenge & Make It Your Opportunity, With Joe Harford of ReclamereDan Tomaszewski interviews Joe Harford, founder and president of Reclamere. Dan and Joe jump right into talking about how to solve some of the most consistent challenges MSPs face. The two explore how to build a stack, figuring out which clients are the right fit for your organization, and how to have those difficult, proactive conversations around breaches.Connect with Joe:LinkedIn: https://www.linkedin.com/in/josephharford/Website: https://reclamere.com/2021-02-1036 minPowered Services PodcastLinkedIn & Marketing, With Paul Green of MSP Marketing EdgeDan Tomaszewski interviews Paul Green, Marketing Expert and founder of the MSP Marketing Edge. The two explore how MSPs should market, going over the "Three C's", what DOA means in marketing, and LinkedIn tips that will help you sell.Connect with Paul:LinkedIn: https://www.linkedin.com/in/paul-green-msp-marketing/Website: https://www.paulgreensmspmarketing.com/Podcast: https://www.paulgreensmspmarketing.com/podcast/Blog: https://www.paulgreensmspmarketing.com/blog2021-01-2739 minPowered Services PodcastThe Clip Episode 2 - Return of The ClipsDan Tomaszewski interviews a variety of guests on topics ranging from backup and compliance to predictions for 2021.Timestamps:Mike Semel 0:15 - 2:08Kirsten Bay 2:08 - 3:31Jerome Wendt 3:31 - 5:10Danny Jenkins 5:10 - 10:48Mike Puglia & Nadir Merchant 10:48 - 13:552021-01-1313 minPowered Services Podcast2021, With Mike Puglia & Nadir Merchant of KaseyaDan Tomaszewski interviews Mike Puglia, Chief Customer Marketing Officer at Kaseya & Nadir Merchant, General Manager & CTO of IT Glue. The group explores what worked in 2020, what didn't, and predictions for 2021.2020-12-1625 minPowered Services PodcastZero Trust, With Danny Jenkins of ThreatLockerDan Tomaszewski interviews Danny Jenkins of ThreatLocker. The two discuss Danny's experience in the industry, what zero trust really is, and who needs ThreatLocker.2020-12-0228 minPowered Services PodcastBackup, With Jerome Wendt of DCIGDan Tomaszewski interviews Jerome Wendt of DCIG. The two discuss Jerome's experience in the industry, consolidation in data protection, how remote-work & remote education factor into security, and more.2020-11-1832 minPowered Services PodcastCyber Liable, With Kirsten Bay of CysuranceDan Tomaszewski interviews Kirsten Bay of Cysurance. The two discuss Kirsten's experience in the industry, the "2FA Question" and cyber liability insurance.2020-11-0425 minPowered Services PodcastWhy Comply, With Mike Semel of Semel Consulting & Semel SystemsDan Tomaszewski interviews Mike Semel of Semel Consulting & Semel Systems. The two discuss Mike's experience in the compliance industry, what makes compliance such a great opportunity for MSPs, and more. 2020-10-2132 minPowered Services PodcastThe Clip Episode #1Jim Lippie interviews a variety of guests on topics ranging from M&A and Sales to MSP management and tools.Timestamps:M&A 0:14 - 7:35Sales 7:36 - 12:30MGMT 12:35 - 22:42Tools 22:46 - 32:282020-09-0932 minPowered Services PodcastM&A Like an Expert, With Linda Rose of M&A Advisor and RoseBizJim Lippie interviews Linda Rose, CEO of M&A Advisor and Rose Biz. The two discuss how Linda got started in the MSP industry, the inaccurate surveys that have been done on M&A post-COVID, and who the buyers are in the MSP space.Check out her book here: https://rosebizinc.com/book-get-acquired-for-millions/2020-08-1222 minPowered Services PodcastLease and Learn, With Paul C. Laudano of The Real Estate Group at Choate, Hall & StewartJim Lippie interviews Paul C. Laudano of The Real Estate Group at Choate, Hall & Stewart, where the two discuss the current commercial real estate market and how this could impact MSPs & SMBs.2020-07-2930 minPowered Services PodcastDemand Gen, With Heather K. Margolis of Channel Maven & Spark Your ChannelJim Lippie interviews Heather K. Margolis of Channel Maven & Spark Your Channel, where the two discuss demand gen in the MSP market and more.2020-07-1521 minPowered Services PodcastSales Straight Talk, With John Barrows of JBarrows Sales TrainingJim Lippie interviews John Barrows of JBarrows Sales Training, where the two discuss sales in the MSP market and more.2020-07-0138 minPowered Services PodcastMSP Advice, With Robin Robins of Technology Marketing Toolkit & MSP Success MagazineJim Lippie interviews Robin Robins of Technology Marketing Toolkit & MSP Success Magazine, where the two discuss the changes in the MSP market and more.2020-06-1735 minPowered Services PodcastThe MSP Landscape as Told Through Data, With Jay McBain of ForresterJim Lippie interviews Jay McBain of Forrester, where the two discuss the data surrounding the MSP landscape and more.2020-06-0334 minPowered Services PodcastA High-Level MSP Threat Matrix Discussion, With Jason Eberhardt of BitdefenderJim Lippie interviews Jason Eberhardt of Bitdefender, resulting in a high-level MSP Threat Matrix Discussion.2020-05-2019 minPowered Services PodcastMSP Metrics and Fundamentals With Nigel Moore of The Tech TribeJim Lippie interviews Nigel Moore of The Tech Tribe, where the two discuss the 3 most important metrics for an MSP to monitor regularly.2020-05-0628 minPowered Services PodcastMSP Secrets With Mark Copeman, Serial Entrepreneur & Author of Helpdesk HabitsJim Lippie interviews Mark Copeman, serial entrepreneur & author of Helpdesk Habits, about his new book "MSP Secrets Revealed".2020-04-2316 minPowered Services PodcastSaaS and The Inherit Risks, With Seth Bostock of SaaS AlertsJim Lippie interviews Seth Bostock of SaaS Alerts about the risks that come with SaaS, and how SaaS Alerts is helping the MSP community.2020-04-0715 minPowered Services PodcastCOVID-19 With Gary Pica of TruMethodsJim Lippie interviews Gary Pica of TruMethods about COVID-19, and how MSPs should proceed in these unprecedented times.2020-03-2523 minPowered Services PodcastMSP Marketing With Chris Wiser of The Wiser AgencyJim Lippie interviews Chris Wiser of The Wiser Agency about his experience with promoting a MSP and generating leads.2020-02-2821 minPowered Services PodcastCompliance with Adam Schwam of SandwireJim Lippie interviews Adam Schwann of Sandwire about his experience with compliance services in the MSP space.2020-02-2514 minPowered Services PodcastMergers and Acquisitions with Chuck Bubeck of Ease TechnologiesJim Lippie interviews Chuck Bubeck of Ease Technologies about his experience with mergers and acquisitions.2020-02-2524 min