Shows
The Digital Transformation PlaybookUnveiling the Robotic Operations Centre: The Powerhouse of Automation SupportDiscover the backbone of post-production automation support with us, Daniel Andrews and Kieran Gilmurray, as we dissect the pivotal functions of the Robotic Operations Centre (ROC). Our conversation peels back the layers of sustaining an automated ecosystem, emphasizing the trifecta of product, process, and platform. Whether you're a seasoned professional or new to the field, our insights into the ROC's evolution and its role in amplifying your automation initiatives can be a game-changer for your organization.Tune in to uncover the diverse skill sets that are the lifeblood of a ROC, ensuring the...2025-01-1411 min
Automation UnscriptedBlockchain and RPA: Revolutionising Automation and SecurityIn this episode, host Daniel Andrews delves into the transformative synergy between Blockchain and Robotic Process Automation (RPA). As businesses increasingly seek efficient, secure solutions for managing operations, the integration of these two technologies stands out as a game-changer.Dan is joined by Richard Owen, Virtual Operations’ expert in blockchain technology. Together, they unpack the complexities of blockchain, moving beyond its popular association with cryptocurrencies like Bitcoin and Ethereum, to its foundational role in ensuring data security and integrity in automated processes.Like what you hear? Don't forget to subscribe to receive updates on future po...2024-07-2524 min
Automation UnscriptedRevolutionising Business Automation: The Impact and Future of Intelligent Document Processing (IDP)This episode focuses on the evolution and significance of Intelligent Document Processing (IDP) within the realm of business automation. Kieran and Dan highlight the inefficiencies in manual document handling and how IDP can streamline these processes by leveraging technologies like AI, OCR, and machine learning.Key points discussed include:Evolution of IDP: The technology isn't new but has significantly advanced from its earlier forms. Today's IDP combines AI and OCR to automate the extraction, processing, and organisation of data from various documents.Advantages of IDP: It enhances productivity by freeing employees from...2024-07-1825 min
Automation UnscriptedIntelligent Automation Unleashed: Harnessing AI and RPA for Business InnovationIn this episode hosts Dan and Kieran discuss intelligent automation (IA) and its critical role in business processes. They begin by distinguishing RPA (Robotic Process Automation) from IA, explaining that while RPA automates repetitive, rule-based tasks, IA involves robots learning from data to automate more complex processes.Dan outlines the use of AI and machine learning in IA, emphasising their ability to handle unstructured data and enable systems to learn and improve from data over time. This includes natural language processing, computer vision, and predictive analytics, which can significantly enhance decision-making and operational efficiency.The...2024-07-1128 min
Automation UnscriptedUnlocking Business Growth: Citizen Development vs. Citizen Innovation ExplainedIn this episode, Daniel Andrews and Kieran Gilmurray discuss the crucial differences between citizen development and citizen innovation. Learn how enabling non-IT staff to create applications can boost productivity and efficiency, and explore how a broader strategy of citizen innovation can drive digital transformation across all levels of an organisation. Join us to understand how empowering employees with the right tools and fostering a culture of creativity can lead to greater business growth and transformation.Like what you hear? Don't forget to subscribe to receive updates on future podcasts.Dan and Kieran are always keen...2024-07-0428 min
Automation UnscriptedThe Critical Role of Application Management in AutomationIn this edition of Automation Unscripted, your hosts Daniel Andrews and Kieran Gilmurray are discussing the critical role of application management in automation operations and the need for proactive strategies to address challenges and ensure the smooth functioning of automated processes.Like what you hear? Don't forget to subscribe to receive updates on future podcasts.Dan and Kieran are always keen to hear your thoughts on the podcast or to receive questions or suggestions to feature in future editions. Get in touch with us at richard.owen@virtual-operations.comTo find out how...2024-06-2717 min
Automation UnscriptedNavigating the Landscape of AI: Pitfalls, Benefits, and Best PracticesIn this edition, Daniel Andrews and Kieran Gilmurray delve deeper into the realm of artificial intelligence , exploring its potential pitfalls and the critical factors to consider when navigating this dynamic landscape. In our previous edition, we examined how AI can complement RPA, and now, we turn our focus to the nuances and complexities of AI implementation.Starting with the fundamentals, the journey into AI often begins with a familiar refrain: "Think big, start small, and scale fast." This mantra underscores the importance of adopting a strategic approach, aligning AI initiatives with overarching business goals, and identifying feasible...2024-06-2023 min
Automation UnscriptedLeveraging AI and RPA: The Dynamic Duo of AutomationIn today's rapidly evolving landscape, the buzz surrounding AI has reached fever pitch, signaling a pivotal moment in the technology's trajectory. While AI isn't new to the scene, its recent surge in popularity has been impossible to ignore, particularly in the realm of business automation. However, to truly harness the transformative potential of automation, organisations must embrace not just AI but also RPA.In this episode, Daniel and Kieran delve into real-world examples where AI and RPA work in tandem to streamline operations and drive business growth. From Unilever's innovative recruitment process, leveraging AI-driven video interviews to...2024-06-1327 min
Automation UnscriptedUnlocking the Power of Robotic Operations Centres: A Dive into Intelligent AutomationIn the rapidly evolving landscape of business operations, the integration of intelligent automation has become increasingly vital. In this podcast, industry experts Daniel Andrews and Kieran Gilmuray shed light on post-production automation support and the indispensable role played by Robotic Operations Centers (ROCs). With practical examples, they delve into the fundamentals of support, the significance of ROCs, and the career pathways that can be taken by individuals looking to support an automated infrastructure.Like what you hear? Don't forget to subscribe to receive updates on future podcasts.Dan and Kieran are always keen to hear yo...2024-06-0612 min
Automation UnscriptedMastering Centres of Excellence: Expert Insights on Intelligent AutomationIn this inaugural episode of the Automation Unscripted podcast, hosts Daniel Andrews and Kieran Gilmurray embark on an insightful journey into the world of Centres of Excellence (COE) and their crucial role in intelligent automation. This episode delves into the definition of what a COE is, its importance in optimising business processes, and the key elements that contribute to its success. Dan and Kieran share their professional experiences and practical advice on setting up and managing COEs, providing listeners with a clear understanding of how to leverage COEs to drive innovation and efficiency and enhance your organisation’s performance....2024-05-3023 min
The Digital Transformation PlaybookBuilding an Intelligent Automation Center of Excellence: Strategy, Roles and Success CriteriaWhat if you could revolutionize your business with a dedicated team focused solely on intelligent automation? Join us on Automation Unscripted as Daniel Andrews and I break down the blueprint for establishing a successful Intelligent Automation Center of Excellence (COE) tailored to your organization's unique needs. We’ll walk you through crafting a robust strategy that aligns seamlessly with both business and IT goals, ensuring your automation programs aren't just efficient but transformative. Learn the critical steps for implementing a structured methodology that adapts to the ever-changing landscape of intelligent automation, maximizing your im...2024-05-2923 min