Shows
Beyond the ShearsEpisode 004-Denise Heroux-The Ambitious GroomerIn this episode of Beyond the Shears, Crystal Lee is joined by Denise Heroux of The Ambitious Groomer for a powerful conversation on leadership and employee management within the grooming industry. Together, they dive into what it truly means to lead a team, how to recognize and address a toxic work environment, and why setting healthy boundaries is essential for long-term success. Whether you’re a solo groomer hiring your first employee or managing a full team, this episode offers valuable insight into building a supportive, productive, and professional workplace. Don’t miss this one—it’s all about leading with int...2025-04-1753 min
The Ambitious Groomer Business PodcastMastering the Business Side of Grooming: Business Success with BookkeepingIn this episode of The Ambitious Groomer Business Podcast, host Denise is joined by guest Laurren, a bookkeeper with an extensive background in both grooming and accounting. They discuss the importance of understanding your business's financials, especially when scaling or planning for the future. Lauren shares her journey from working in a CPA firm to running a successful grooming business, highlighting the significance of business education for groomers. They also delve into the advantages of outsourcing tasks like bookkeeping to focus on what you're truly passionate about. Additionally, the conversation touches on the challenges and strategies for new business...2025-03-1453 min
The Ambitious Groomer Business PodcastUnderstanding 1099 Misclassification and Employee Rights in the Grooming IndustryWelcome to The Ambitious Groomer Business Podcast! In this episode, I'm diving into a hot topic that has been swirling around our industry: the classification of employees as 1099 contractors versus W2 employees. I'm joined by Crystal, a seasoned accountant who specializes in the pet grooming industry. Together, we'll unpack the complexities and legalities surrounding this critical issue. As we explore the history and current challenges faced by groomers, you'll gain insights into why the proper classification of workers is crucial—not just for compliance, but also for fostering a thriving business environment. Whether you're an employer or an employee in...2025-03-0556 min
The Traveling Groomers PodcastThe Unspoken Grief Of Losing Workplace FriendshipsWelcome to the Traveling Groomers Podcast! In this episode, hosts Mary and Chris delve into an important conversation about the lesser-discussed topic of grief related to the loss of friendships and professional relationships within the grooming industry. Joined by their special guest, Denise Heroux, they explore how personal and business dynamics can shift when we set boundaries, grow, and experience changes in our lives and careers. Denise shares her personal experiences of navigating grief and growth, offering insights on maintaining a healthy work environment and recognizing the emotional connections that form in tight-knit grooming communities. This episode shines a light...2025-02-261h 04
The Ambitious Groomer Business PodcastNavigating Seasonal Patterns and Employee Behavior in Grooming BusinessesHere's a summary of the episode for the podcast description:In this episode of The Ambitious Groomer Business Podcast, host Denise and guest Samantha Palya discuss recognizing and managing business patterns throughout the year. They explore how seasonal changes, economic fluctuations, and human behavior affect pet grooming businesses, employees, and clients. The conversation covers managing winter blues, handling slow seasons, maintaining positive workplace culture, and supporting both staff and customers through challenging times. Both experienced business owners share practical strategies for being proactive rather than reactive to these predictable patterns, including team building activities, continuing education, and...2025-02-201h 14
The Ambitious Groomer Business PodcastElevating Grooming Businesses: Communication, Pricing, and Building ClienteleHere's a short paragraph summary for the show notes:In this episode, host Denise Heroux sits down with Cassondra, owner of Club Posh and known as "The Unlimited Groomer," to discuss effective communication and pricing strategies in the pet grooming industry. They explore how to remove emotion from business decisions while maintaining empathy with clients, the importance of giving clients options, and why transparent communication leads to better client relationships and higher revenue. The conversation covers how to properly raise prices, communicate value, and create specialized service offerings that align with both the groomer's expertise and client...2025-02-071h 14
The Ambitious Groomer Business PodcastThe Importance of Disaster Planning for Pet Facility Owners🌟 Unleash the Power of Preparedness! 🌟Join us for a riveting episode of The Ambitious Groomer Business Podcast as host Denise Heroux sits down with disaster planning expert Mary Oquendo. Dive into essential strategies for safeguarding your pet care facility against emergencies, emphasizing the importance of hands-on training and comprehensive disaster planning. From thrilling personal anecdotes to crucial industry insights, this conversation is packed with invaluable tips on evacuation drills, insurance intricacies, and employee preparedness.Highlights Include: 🔹 The significance of live classes and on-demand options for emergency planning 🔹 Real-life stories illustrating the need for disaster readiness 🔹 Insider tips on...2025-01-0148 min
The Ambitious Groomer Business PodcastLeveraging Virtual Assistants for Pet Businesses: Insights from Lisa MenzeWelcome back to another episode of The Ambitious Groomer Business Podcast! Today, we're thrilled to have a special guest, Lisa Menze, the owner and founder of Internet Staffing Solutions, join our host Denise. Lisa brings a wealth of experience in the pet care industry and offers unique services through her company, which focuses on training virtual assistants (VAs) specifically for pet-related businesses.In this episode, we dive deep into the misconceptions and benefits surrounding virtual assistants, especially how they can revolutionize small business operations by managing social media, enhancing brand identity, and even handling customer relations. Lisa...2024-12-181h 00
The Ambitious Groomer Business PodcastManaging a Grooming Business in Low-Income Areas: Tips for SuccessWelcome to The Ambitious Groomer Business Podcast! In this episode, host Denise Heroux chats with Bridget, a dedicated grooming business owner who transitioned from the horse industry to dog grooming. Bridget shares her journey, managing her growing team, and the challenges of setting prices in a low-income area. Denise offers expert advice on tiered pricing, luxurious grooming products, and creative employee compensation.Listen in as Bridget highlights the importance of community among groomers, her dream of offering specialty services, and the support she receives from her team. This episode is full of actionable tips for grooming business...2024-06-2850 min
LES BALADOS DU CRCCF21 mars 2024 : « Un bilan du mouvement “par et pour” en milieu franco-ontarien »Animée par Joël Beddows, professeur au Département de théâtre, conseiller spécial enfrancophonie et vice-doyen aux programmes, Faculté des arts à l’Université d’Ottawa,cette table ronde, réunit Marie-Pierre Héroux, étudiante à la maîtrise en histoire àl’Université d’Ottawa, Florence Ngenzebuhoro, présidente-directrice générale du Centrefrancophone du Grand Toronto, denise truax, codirectrice générale et directrice del’édition aux Éditions Prise de parole, et Catherine Mensour, fondatrice et propriétaire del’Agence Mensour. Depuis la fin des années 1960, certains ont porté le flambeau de la2024-06-071h 22
The Ambitious Groomer Business PodcastTurning Client Challenges into Growth Opportunities in GroomingWelcome to another engaging episode of The Ambitious Groomer Business Podcast! Today we're diving deep into the world of pet grooming businesses with our fantastic guest, Christina. Christina is the owner of Imperial Canine, a thriving brick and mortar grooming business based in Pickerington. She started her journey working in a vet clinic but soon transitioned to running her own shop in 2023, overcoming several challenges along the way.In this episode, we'll explore Christina's and my own experiences with managing our grooming businesses with minimal debt, navigating the tricky waters of client communication, and the importance of...2024-05-1543 min
Women PetPreneursPet Stylist Relief Fund- A Helping Hand for Groomers in NeedIn this episode of the Women Petpreneurs Podcast, we delve into the heartwarming story of the Pet Stylist Relief Fund, a 501c3 set up to support groomers in need during emergencies and natural disasters. Denise Heroux and Mary Oquendo shared their inspiring journey of volunteering to help others in the industry. From fundraising webinars and creating business templates to networking, cruising, and producing insightful podcasts – their dedication knows no bounds. Join us as we explore their involvement in the grooming industry and their commitment to making a difference. Tune in to the Women Petprenuers Podcast for more inspiring stories and va...2024-05-1448 min
The Ambitious Groomer Business PodcastThe Groomer's Guide to Overcoming Business Challenges and Finding SuccessWelcome back to the Ambitious Groomer Business Podcast! In today's episode, join our host Denise as she embarks on a personal journey through her storied career in the grooming industry and the unveiling of her latest passion project. From her early days finding serendipity in a newspaper job ad to transforming into a seasoned business owner with multiple locations and a team of 26, Denise shares the trials and triumphs that shaped her path. She talks candidly about navigating tough times, pioneering her leadership stance, and embracing the gray areas of owning a business. Stay tuned as Denise also opens...2024-05-0823 min
The Pawcast - The Business Side of the Pet IndustriesGet Squeaky Clean & Reduce Water and Product Usage with Cosmos Bathing SystemsIn this episode Dr. Molly & Todd speak with Cosmos Bathing System owner Staci Allen and brand ambassador Denise Heroux (The Ambitious Groomer) about the benefits, services provided, affordability of the system, and what shows you can find more information and a demo at! Cosmos systems have market longevity and can reduce wasted products while providing an easy product dilution ratio for groomers! Additionally, the system helps mobile groomers limit water usage (which we know is a major concern)! Find Staci and Cosmos Bathing Systems at an expo near you or contact for more information! https://www.facebook...2024-04-2731 min
Women PetPreneursNavigating Collaboration and Confidence With Denise HerouxIn this episode of "Women Petpreneurs," host Mary Oquendo invites guest Denise Heroux to share her journey as an entrepreneur in the pet grooming industry. Denise discusses her transition to a more grand-scale approach and the development of an online learning platform for business owners. Both speakers emphasize the importance of seeking help and setting boundaries, as well as collaborating and making business changes. They also dive into the significance of the Groomers Emergency Assistance Fund, providing insights on the fund's impact and future plans. Additionally, the conversation touches on exciting upcoming events and industry tips. Tune in to gain...2024-02-0651 min
The Daily GroomerFrom Vet Tech to Owning 3 Salons: Denise HerouxIn this episode of The Daily Groomer, I sit down with Denise Heroux, a seasoned groomer and owner of her own successful grooming business for the past 10 years. Denise shares her journey from working as a groomer at a vet clinic to starting her own business. We dive into the essential tools every grooming business owner needs, the challenges of employee management, and the importance of creating a strong internal brand. Denise's wealth of experience and practical advice make this a must-listen for anyone in the grooming industry. Join us for an insightful and inspiring conversation on The Daily...2024-01-2445 min
That's a Hard NoYour Dog Knows How To Set BoundariesDenise Heroux, The Ambitious Groomer, has been in the grooming industry since 1997, is an educator and speaker, and owns Awesome Paws Pet Salon; a Cleveland-based chain with 3 locations with active plans for expansion. While managing all locations and a staff of over 25 employees, she has learned the importance of setting boundaries to create a thriving business and healthy environment for her team and customers alike. She shares her expertise to support other business owners in finding success.Key Takeaways[00:02:13] Challenges of being a business owner and managing a team[00:05:40] Managing employees from different generations2024-01-0943 minThe Pawcast - The Business Side of the Pet IndustriesDenise Heroux- The Ambitious GroomerIn this episode, Dr. Molly & Todd speak with industry leader Denise Heroux (The Ambitious Groomer) about her background in grooming, how she became a business owner, and some of the content of her educational courses. Denise is a wealth of information regarding employee onboarding, retention, adaptation within the industry, and the importance of policies and procedures. She can best be reached through her Ambitious Groomer FB page. Facebook2023-08-2139 min
Women PetPreneursEducator Series with Denise HerouxOn this episode of Women Petpreneurs, we speak with Denise Heroux. Denise is an entrepreneur with 29 employees and multiple locations and is involved in employee management. She has extensive experience in seminars, education, and trade shows related to the grooming industry. Denise shares the challenges she faced in establishing her business without foundational knowledge and support, which is why she made the decision to focus on her employee expertise when she decided to become an educator. She shares valuable advice on pricing strategy and building a support system. Join us as we delve into Denise's journey and learn from her...2023-06-2035 min
Women PetPreneursDenise HerouxDenise Heroux is a force of nature. Not only does she have 3 locations, she on a mission to help business owners solve their employee problems.2022-08-1645 minWomen PetPreneursDenise HerouxDenise Heroux owns Awesome Paws Pet Salon, a Cleveland-based chain with two locations and active plans for expansion. Awesome Paws fosters a healthy environment for employees and pets with a focus on employee investment and learning. While managing both locations and a staff of over 20 employees, Denise finds time to work with the Ohio Professional Pet Groomers Association, which she founded. The association focuses on setting a higher standard for pet safety, business-building opportunities, versatile learning experiences, and creating legislative fluidity in the industry.2021-11-3041 minWomen PetPreneursFirst In The Happy Employer/Employee Series: Denise Heroux And Heather WeidigMary interviews successful employer/employee relationships and how they got there.2021-02-0529 min