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Beyond the CaseGrowing 620× Over 25 Years by Letting Go of Daily Operations - Devendra SuranaSend us Fan MailDevendra Surana describes his shift from founder-operator to builder of an enduring organization. Early failures (first 2–3 years) forced humility, sharper strategy, and resilience. Over time he leaned into what he’s best at - new product development, expansion planning, and “resource mapping” - and deliberately offloaded daily operations (production/dispatch/collections) to professional leadership.A key move was hiring a CEO 5 years ago for risk mitigation, succession planning, stakeholder/lender confidence, and better strategic bandwidth. With that structure, Devendra focuses on future-proofing: after HBS OPM, he reframed PET not as “the problem” b...
2026-03-0234 min