Shows
The Fulcrum PodcastEpisode 4: PREVENTATIVE MEASURES: HOW TO ACE DENTAL AUDITSSend us a review. Summary: In this episode, Paul Logan interviews Dilaine Gloege, an expert with 38 years of experience in dentistry and founder of Tidewater Dental Consulting. Dilaine discusses the importance of accurate documentation and coding practices for dental teams. She emphasizes the changing standards in dental documentation to align with healthcare provider expectations, the reasons behind audits, and best practices to avoid them. Dilaine also provides practical advice on how to handle audit notifications, the significance of internal audits, and the role of each team member in maintaining proper documentation. For dentists looking for...2025-04-0818 min
A New Era of DentistryGuest Speaker: Inappropriate dental insurance billing pitfalls with Dilaine GloegeIn this episode the hosts are joined by Dilaine Gloege, a certified expert in dental coding and a renowned dental speaker, author, and consultant from Tidewater Dental Consulting. The discussion focuses on the critical issue of inappropriate billing practices within dental offices. Dilaine explains the nuances and legal implications of misrepresenting who performed treatments. She emphasizes the importance of accurate documentation and reporting to avoid inappropriate billing, detailing how failure to do so can lead to serious consequences such as investigations by state dental boards. The episode also touches on the challenges dental offices face when billing out-of-network and the...2024-06-2430 min
Just DeW ItPreparing Your Dental Future, featuring Mary Fisher-Day & Dilaine GloegeIn this episode, Anne Duffy is joined by Mary Fisher-Day & Dilaine Gloege. Mary Fisher-Day is the owner and CEO of “The Dental Business,” a company whose mission is to help dentists who are purchasing a new practice to be happy about what they’re purchasing, and to help dentists who are selling their practice to protect themselves. Dilaine Gloege is the CEO and founder of Tidewater Consulting Services; her passion is educating dentists & dental teams about proper coding, insurance, and compliance.
The ladies discuss some of the difficulties that dentists face when they’re attempting to sell or purch...2022-05-1821 min
Dental Assistant NationEpisode 218: The importance of education for dental assistantsIn this episode, long-time dental assistant Dilaine Gloege, CDA, CPC, who is now the director of education and client services for Unified Smiles, joins the show to talk about the importance of education for all dental assistants and gives some advice for all assistants heading into 2022.2021-12-2412 min
Nobody Told Me That! A Dental Podcast with Teresa DuncanDilaine Gloege Teaches Me About Dental Medicare Advantage PlansWhere did all these Medicare Advantage plans come from? They’re great for seniors to be able to afford more dental care but they’re taking a lot of offices by surprise. I asked my friend Dilaine to break it down for you (and for me!) We throw around a lot of words like opt-in, enrolled and prescribing physician. They each have significant meaning and we will need to not only know them but to adequately explain it to our patients. I expect you’ll take plenty of notes - I know I did! Full show notes on the...2021-07-281h 03
Dentistry's Growing with GraceDon’t Leave Insurance Money on the TableNavigating the process of filing insurance claims can be a pain point for many dental practices. On this episode of Dentistry’s Growing with Grace, Grace Rizza sits down with Dilaine Gloege of Dental Claims Academy to discuss how to increase practice revenue through proper filing techniques.
On this episode, we discuss:
Challenged surrounding dental insurance administration
How to properly handle PPOs
How to properly handle the coordination of benefits
How to properly handle discounts/copay forgiveness
2020-12-0314 min
The Navigating Dental Insurance PodcastInsurance Coding Behind the Scenes with Dilaine GloegeDilaine Gloege is the Director of Education and Chief Claims Officer for Dental Claim Support (www.dentalclaimsupport.com). She has 35 years of experience in dentistry and has served as a Certified Dental Assistant and is an AAPC Certified Professional Coder. Most recently, Dilaine worked alongside Dr. Charles Blair as a Call Center Support Supervisor for his Insurance Solutions Newsletter and PracticeBooster where she has helped thousands of practices with coding and insurance questions for both medical and dental claims. She is a true expert in her field. During this episode Dilaine discusses some of th...2020-11-0536 min