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Showing episodes and shows of
Dorris Consulting International
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TOUGH TALKS: Conversations on Mental Toughness
TOUGH TALKS - E105 - Mental Toughness Mantras with Chris Dorris
What's the point of Mental Toughness Training? Well, that's simple (and profound). We do the inner world work so that we are able to respond to all of life rapidly with grace, mastery, creativity, and enthusiasm. Mental Toughness Training involves strengthening our "response-ability." In other words, our ability to respond powerfully to all circumstances so that not only do we eliminate the unnecessary suffering we create for ourselves, but rather we create excellence faster and with less effort! One of the most powerful ways to accomplish all of this is with the use of Mental Toughness Mantras...
2022-07-06
45 min
Finding Faith with Juliet Dorris-Williams
Be The Light and the Hope – Anyway!
In this week’s episode of Finding Faith, Juliet Dorris-Williams, author of Leaving Church, Finding Faith: Six Steps for Finding Your Purpose in the World After Leaving the Christian Church … acknowledges that life is challenging and difficult right now. And as we near the end of this holiday season, she reminds us that sometimes the best gift we can give is the one we give to ourselves. Take a listen … ebook and paperback can be found here Learn more about Juliet Dorris-Williams – at her web site, JulietDorrisWilliams.com The post Be...
2022-01-04
14 min
The CX Tipping Point®
EP 11 - Barbara Morton: CX Lessons Learned from the VA’s Veterans Experience Office
In this episode of The CX Tipping Point™ Podcast, Martha Dorris spoke with Barbara Morton, the Deputy Chief Veteran Experience Officer at the Department of Veterans Affairs (VA). Barbara C. Morton has served as the Deputy Chief Veteran Experience Officer at the VA since July 2016 after serving in the VA Board of Veterans’ Appeals. Learn how she is building a lasting customer experience capability at the VA and sharing best practices across other federal agencies. Barbara’s passion and persistence for driving customer experience as a core business discipline at VA began earlier in her career...
2021-10-11
46 min
New Fab You Show Podcast with the fabulous Dorris Burch
Do You Believe You Deserve with The Fabulous Dorris Burch – New Fab You Show Episode 72
ADDRESS THE INNER STUFF.Decide you can have what you desire... therefore what you deserve, whatever you long for, because you decided to and that's it. Period, The End!'Decide?''Yep. That's it. I mean ... obviously, there's a lot more that can be said, but really it all just comes back to decision'.
2021-10-06
12 min
New Fab You Show Podcast with the fabulous Dorris Burch
Be Yourself with The Fabulous Dorris Burch – New Fab You Show Episode 71
Why do I do this, feel this way, feel SO uncomfortable with owning who I have chosen to become?It’s time for the world to see all of you. I'm going to show you how it's done ...
2021-09-29
23 min
New Fab You Show Podcast with the fabulous Dorris Burch
What the fear of being seen is REALLY about with The Fabulous Dorris Burch – New Fab You Show Episode 69
Why are we afraid to freak our truth? To be seen? To follow through on our creative impulse? There is some genius fabulousness waiting to be birthed, but…Why does it scare us so?
2021-09-15
12 min
The CX Tipping Point®
EP 10 - Robert Shea: Insights on the Importance of Customer Experience from a Senior Executive
In this episode of The CX Tipping Point Podcast, Martha Dorris chats with Robert Shea, National Managing Principal at Grant Thornton, formerly at the Office of Management and Budget. Robert provides his advice and recommendations from his many years as an executive in both government and industry. He provides insights to both political appointees and career public servants on how to effectively work together to achieve a common mission. Robert talks about how as much has changed, much has stayed the same in terms of assessing progress and improvements to major programs. His insights are important to un...
2021-09-13
37 min
Finding Faith with Juliet Dorris-Williams
Enlarge My Territory
In this week’s episode of Finding Faith, Juliet Dorris-Williams, author of Leaving Church, Finding Faith: Six Steps for Finding Your Purpose in the World After Leaving the Christian Church … .. asks .. how are you taking up space? How are you using your voice? How are you occupying the land that is your beautiful, crazy, wonderful, maddening life? We are continuing the conversation about discovering our purpose for being on the planet. Take a listen …. ebook and paperback can be found here: The post Enlarge My Territory appeared first on WebTalkRadio
2021-08-16
14 min
The CX Tipping Point®
EP 9 - Jon Kraden: Do Customer Experience and Cybersecurity Go Together?
In this episode of The CX Tipping Point™ Podcast, Martha Dorris talked to the Customer Experience Branch Chief at the Cybersecurity Infrastructure Security Agency (CISA), Jon Kraden. Jon shared his personal journey to understanding the importance of customer experience. After working on the Hill and at the US General Services Administration and the Department of Homeland Security (DHS)/CISA, he believes that customer experience (CX) is about "how to make the government work better" for the American people, other agencies, employees and more. Learn from Jon the importance of CX to national security.Th...
2021-08-09
43 min