Shows
The CX Tipping Point®EP 55 - Innovating with Empathy and AI at the Air Force Research Laboratory featuring Alexis BonnellIn this episode of The CX Tipping Point Podcast, we spoke to Alexis Bonnell, the Chief Information Officer of the Air Force Research Laboratory, to explore her inspiring journey from her early career in tech to becoming a leader in government innovation. Alexis shares how empathy, curiosity, and clarity have been her guiding principles for driving change and fostering innovation within complex organizations. Alexis was a 2024 Service to the Citizen Award Winner.We delve into the challenges of implementing artificial intelligence, not just as a tool for efficiency but as a way to empower teams...2025-03-101h 01