Shows
FranchiseU!Breaking Records & Building Brands: Ron Taylor’s Franchise StoryI have an opportunity, in my line of work, to talk to a lot of franchisees and a lot of franchisors. It's always enlightening, but it's very rare to be able to talk to someone who has been a franchisee of multiple brands and continues to give back even now with consulting. So join me in this episode of FranchiseU! when I talk with Ron Taylor. Ron has been a very successful franchisee of Edible Brands, and now is a franchisee of Nothing But Cakes and SweatHouz and has his own consulting business. He has some wonderful insights to sha...
2025-08-1900 minFranchiseU!Inside Magnolia Bakery: Success, Expansion, and the Art of Baking with Bobbie Lloyd and Jason MattesSo many of us have heard about Magnolia Bakery. It's been famous from TV shows like Sex in the City; and Only Murders in the Building. They have delicious cupcakes and banana pudding, just all the wonderful things. But what's really exciting is… Magnolia Bakery has just announced that they are going to start franchising here in the US and there are so many opportunities available.In this episode of FranchiseU!, host Dr. Kathy Gosser welcomes Bobbie Lloyd and Jason Mattes from Magnolia Bakery as they walk us through the Magnolia Bakery story and wh...
2025-08-0500 minFranchiseU!Exploring the Role and Impact of the International Franchise Association With Matt Haller and Jennifer BrandeenThe International Franchise Association does so much to protect, enhance, and support the franchise model. It's really pretty incredible the amount of work they do, but sometimes people don't know exactly what do they do. So join me in this episode of FranchiseU! where I have the privilege of sitting down with Matt Hower, the CEO of the IFA and Jennifer branding the COO of the IFA, or they talk about not only their journeys to franchising, but all the things that the IFA offers and has done to ensure this model stays alive and helps millions of people...
2025-07-2200 minFranchiseU!Agape Capitalism and a Family’s Legacy with Jane Abell and Tony Capuano from Donatos PizzaAgape Capitalism. What is that and why would I be talking about that on a franchising podcast? Well join me in this episode of FranchiseU! as I talk with Jane Abell and Tony Capuano of Donatos Pizza. Jane is the chairwoman of the board, and Tony is her son, who is also the Senior Vice President of Franchise Operations and Training. They take us along the journey of Donatos when it was created by her father who started in 1963. They sold to McDonald's and then bought it back from McDonald's. They also talk about how t...
2025-07-0844 minFranchiseU!Revolutionizing Wellness: A Deep Dive into Next Health with COO Scott SvilichOne thing that almost all of us have in common is the desire to live a healthy, long life. There is now a franchise to help with proactively taking control of your health. Join me in this episode of FranchiseU! as I talk with Scott Svilich, the COO of Next Health. The only large scale franchise providing medically backed healthcare services with a proactive approach to prioritizing health and fitness. Topics discussed include:· Meet Scott Svilich: From Trainer to COO· Scott's Journey in the Fitness Industry· Transition to Exponential Fitness· ...
2025-06-2400 minFranchiseU!Finding Your Niche: Franchising Success with Amy LeclercDr. Kathy Gosser interviews Amy Leclerc, co-founder of Sit Still Kids Salon franchise. The discussion covers Leclerc’s journey from advertising to leading a kids' hair salon franchise. Highlights Include:Tips from a successful professional pathBenefits of intuition and risk-takingSage advice for potential franchiseesA case study in growth and expansion plansQualities of an ideal franchiseeMarketing strategies for franchiseesDon’t miss out on all things FranchiseU!:Website:FranchiseU!Instagram:@franchiseu_podcastFacebook:@FranchiseU PodcastTwitter:@franc...
2025-06-1030 minFranchiseU!Navigating the Franchise World with James Hilovsky of FranDreamDr. Kathy Gosser interviews James Hilovsky, a dedicated franchise broker and the CEO of FranDream. Hilovsky shares his journey from spending 25 years at Del Taco to transitioning to franchise brokering. Highlights Include:Hilovsky's Early Career at Del TacoPiology Pizza and Franchise OperationsDifferences Between Corporate and Franchise SidesEvaluating Franchise Opportunities and Client ProfilesExploring Franchise OpportunitiesNegotiating Franchise TermsSuccess Stories in FranchisingDon’t miss out on all things FranchiseU!:Website: FranchiseU!Instagram: @franchiseu_podcastFacebook: @FranchiseU PodcastTwitter: @franchiseupod...
2025-05-2700 minFranchiseU!Building a Potbelly Dynasty: An Interview with Hampden Keil, COO of The Keil GroupYou should learn something new every day. Those words come from a new Potbelly franchisee, Hampden Keil, who started a multi-unit franchise with his father, Bryant Keil, the founder of Potbelly. Join me in this episode of FranchiseU! as we hear Hampden talk about his experience and how he and his dad are creating a Potbelly dynasty, starting with 13 restaurants with plans to add 15 more. In this episode of FranchiseU!, I interview Hampden Keil, COO of the Keil Group, LLC, to discuss his journey into the restaurant industry and his experience in building a Potbelly S...
2025-05-1300 minFranchiseU!Harnessing Geofencing for Franchise Success: Insights from Ernesto Cullari and Barbara Wardell with the Cullari and Wardell Ad AgencyI'm not the techiest person around. And so when I was approached to talk to a couple of folks about geofencing, I thought, geo what? So I had to take a look, find out what it was, but then it fascinated me, and it is a way for a small franchise to really maximize their foot traffic. So in this episode of FranchiseU!, I talk with Ernesto Cullari and Barbara Wardell, who've come up with an incredible concept. In this episode of FranchiseU!, I ask Ernesto and Barbara to share their initial curiosity and subsequent f...
2025-04-2940 minFranchiseU!Bonny and Marcus Shelton (Bacon Enterprises, Inc.)In this episode of FranchiseU!, Dr. Kathy Gosser and Dr. Isabel Botero joined by Bonny and Marcus Shelton, who share their incredible journey as multi-generational KFC franchisees. The Sheltons recount the inspiring history of Bacon Enterprises, Inc., starting with Bonnie's father in the 1960s, through their significant contributions to the KFC community, and culminating in the successful exit from their family business. They discuss the keys to their success, including family unity, clear communication, and strong ethical values. The Sheltons also share their strategies for managing a family-owned business, the importance of transparent operating agreements, and their comprehensive approach...
2025-04-1544 minFranchiseU!Jamie Krasnov (Apex Leadership Company)In this episode of FranchiseU!, Dr. Kathy Gosser speaks with Jamie Krasnov, CEO of Apex Leadership Company, about his journey from finance to philanthropy-driven entrepreneurship. Krasnov discusses his background in private equity, his passion for franchising, and the innovative fundraising solutions provided by Apex Leadership. Apex conducts fun runs and other events at schools to raise funds significantly while teaching leadership, fitness, and wellness. Krasnov explains the franchise model, emphasizing its low entry cost and the support provided to franchisees. Apex aims to serve thousands of schools, driven by a mission to build future leaders and support underprivileged communities.
2025-04-0100 minFranchiseU!Erika Wasser (Prospr)In this episode of FranchiseU!, Dr. Kathy Gosser has a speaks with Erika Wasser,co-founder and CEO of Prospr, a groundbreaking app designed to streamline communication, shift management, and culture building in multi-unit operations. They delve into the challenges of effective communication within franchises, especially with hourly team members. Wasser shares her journey from TV hosting to entrepreneurial ventures, highlighting the creation of Prospr. The discussion covers the app's features, such as scheduling, accountability measures, and an engaging bulletin system, emphasizing its significant ROI and impact on employee retention. Wasser also touches on the importance of adapting...
2025-03-1800 minFranchiseU!Michael Seaman (Swipesum)In this episode of FranchiseU!, Dr. Kathy Gosser speaks with Michael Seaman,co-founder and CEO of Swipesum, a comprehensive payment processing and merchant services consultancy delivering innovative auditing solutions to businesses nationwide. Seaman founded Swipesum in 2016 with his brother, Stephen, to serve as Chief Payments Officer for businesses nationwide, combining industry knowledge, AI and proprietary software to create a transparent payments strategy that optimizes payment processing fees. The company has been recognized by the Inc. 5000 as one of the fastest-growing privately held companies in the U.S. and by Entrepreneur as a 2024 Top Franchise Supplier. Before starting...
2025-03-0400 minFranchiseU!Will Cantrell (Cantrell Schuette P.A.)In this episode of FranchiseU!, Dr. Kathy Gosser speaks withWill Cantrell, a seasoned employment and franchise attorney, regarding the intricacies of franchise law. Cantrell, Founding Partner of Cantrell Schuette, P.A. is a nationally recognized leading attorney in handling complex disputes, litigation, and trials. Apart from his background in general commercial litigation, he specializes the areas of employment law, partnership and shareholder law, and franchisee/dealership law. Cantrell is a graduate of FSU College of Law (J.D., magna cum laude, 2008), where he was selected for the Order of...
2025-02-1800 minFranchiseU!Aaron Engler and Mollie Sommer (Border Foods)In this episode of FranchiseU!, Dr. Kathy Gosser and Co-Host with Dr. Isabel Botero speaks with Aaron Engler, President of Border Foods, a large family-owned Taco Bell franchisee, and Mollie Sommer, Community Engagement and Outreach Specialist. Engler and Sommer share their backgrounds, professional journeys, and the roles they have undertaken in the family business which operates over 250 Taco Bell restaurants with 7,000 employees. Sommer details her transition from various positions in Chicago to a year-long stint at a Taco Bell restaurant, eventually moving into community engagement. Engler discusses his expansive journey from failing out of college twice to taking on...
2025-02-0438 minFranchiseU!Kenny Rose (FranShares)In this episode of FranchiseU!, Dr. Kathy Gosser speaks with Kenny Rose the Founder and CEO of FranShares. After Rose shares his experience on the TV game show, The Price Is Right, Gosser and Rose discuss how franchises represent amazing investment opportunities and uniquely benefit investors, operators, and local communities. FranShares is an innovative investment platform democratizing access to franchise ownership. With over a decade of experience in finance and franchising, Rose has worked with over 600 franchise brands across 100+ industries. As a Certified Franchise Executive (CFE) with the International Franchise Association (IFA), Rose is recognized f...
2025-01-2133 minFranchiseU!Onyi Odunukwe (Glo Tanning)In this episode of FranchiseU!, Kathy speaks with Onyi Odunukwe. The discuss Odunukwe’s unique journey from studying nursing to becoming a successful entrepreneur in the tanning salon industry as CEO of Glo Tanning. Despite initial family disapproval and an industry marred by bad press, Odunukwe’s perseverance led him to build over 100 salons that offer a range of services beyond tanning, including red light therapy. Odunukwe’s emphasizes the importance of technology in running Glow Salons efficiently, the need for franchisees to become or provide committed operators, and his own innovative business model leveraging real es...
2025-01-0732 minFranchiseU!Isabel Botero, Ph.D. (NextGen Franchising Part 1)In this episode of FranchiseU!, Kathy discusses the critical role of family-owned businesses in the global economy with Dr. Isabel Botero, an expert in family business and a professor at the University of Louisville. Dr. Botero shares her insights on the unique challenges and opportunities faced by family-owned franchises, emphasizing the importance of early preparation, effective communication, and strategic planning for generational transitions. The conversation covers topics including onboarding the next generation, fostering collaboration among siblings, and the impact of family dynamics on business operations. Dr. Botero also highlights the significance of involving children in the business from a...
2024-12-1035 minFranchiseU!Shawn Brady (Harman Management Corporation)In this episode of FranchiseU!, Kathy sits down with Shawn Brady, the HR Director of Harman Management Corporation, the first franchisee of Kentucky Fried Chicken (KFC). Brady shares his 51-year career journey, from starting as a shy 15-year-old to becoming a key figure in the corporation’s human resources and training services. He discusses the deep-rooted culture of the brand, the importance of treating employees well, and how Harman Management has maintained its values over the decades. Brady offers insights into the history of KFC, its unique franchising structure (relevant to Harman Management). He highlights the evolution of the co...
2024-12-0340 minFranchiseU!Ryan Sawchuk (ReUp Companies)In this episode of FranchiseU!, Kathy sits down with Ryan Sawchuk, Founder of ReUp Companies. Sawchuk shares his background, from earning degrees in finance and economics to shifting his career focus from investment banking to sales, and eventually venturing into entrepreneurship. He discusses the inspiration behind starting ReUp in 2022 and franchising it by 2023. Ryan delves into his career experiences at companies like Zora, CrowdStrike, and Tessian as well as his switch to real estate, driven by a desire to address issues in the housing market. He introduces the innovative technology, BASE, that supports Reup's business model, which aims to...
2024-11-1932 minFranchiseU!Aicha Bascaro (American Franchise Academy)In this episode of FranchiseU!, Kathy sits down with Aicha Bascaro, Founder of American Franchise Academy. Bascaro’s amazing career began when a Domino’s Pizza delivery driver drove by at the exact right time. After many years working in franchising nationally and internationally, she now educates others on how to manage businesses and themselves. Bascaro is a 35+ year veteran in the franchise industry who grew through the ranks of global brands like Domino’s Pizza, Popeyes and Olive Garden. She led a global franchise brand, managed country-wide franchise organizations and even developed her own protype...
2024-11-0531 minFranchiseU!Gary Liskovich (Harmonyze)In this episode of FranchiseU!, Kathy sits down with Gary Liskovich, Co-Founder & CEO at Harmonyze. Harmonyze is an AI-driven company that aims to enhance franchise operations through the use of cutting-edge technology. With a strong foundation in engineering, Liskovich holds a Bachelor's and Master's degree from Rensselaer Polytechnic Institute. His early career led him through roles at Deloitte and several high-growth startups, where he developed expertise in AI and its application to solve complex problems. Prior to founding Harmonize, Liskovich was a product manager at Evolution IQ, where he worked on AI...
2024-10-2230 minFranchiseU!Samantha Gorman (Fitness Premier Clubs)In this episode of FranchiseU!, Kathy sits down with Samantha Gorman, Franchisee with Fitness Premier Clubs. Samantha’s personal and professional history offers inspiration and insight for those interested in making money with a franchise while not abandoning personal strengths and aspirations. Samantha Gorman has always believed that it is our birthright to live a healthy, happy and fulfilling life. It has been her purpose to educate and empower clients to transform their health, life and spirit for the better. With a deep love for all things health and wellness related, Gorman was searching for a c...
2024-10-0826 minFranchiseU!Mike Esposito (Franchise Equity Partners)In this episode of FranchiseU!, Kathy sits down with Mike Esposito, Founder of Franchise Equity Partners. Listen and learn why franchisees are good investments!
2024-09-2434 minFranchiseU!Stephanie Schon (The Bar Method)In this episode of FranchiseU!, Kathy sits down with Stephanie Schon, MBA, PMP, CSP, President at The Bar Method. As President of The Bar Method, Stephanie Schon leads operations and growth for the low-impact barre fitness studio chain, with approximately 80 studios in the United States and Canada. The Bar Method was acquired in 2019 by Self-Esteem Brands, which also owns Anytime Fitness, Basecamp Fitness, Waxing the City, and Stronger U. Schon leads the strategy development, builds the capabilities for profitable operations and franchisee support, and grows the brand. Prior to joining SEB, Schon served as Chief Operatio...
2024-09-1031 minFranchiseU!Heather McLeod (Authority Brands)In this episode of FranchiseU!, Kathy sits down with Heather McLeod, MBA, CFE, Chief Growth Officer at Authority Brands. McLeod oversees the key growth drivers for the premier home service franchisor in North America. She is also a franchisee with Woofie's Pet Sitters, Dog Walkers & Mobile Pet Groomers. This special episode offers you sage wisdom from both a franchisor’s and franchisee’s perspective. Heather McLeod’s focus at Authority Brands is on increasing same-store sales for existing franchisees and expanding the network with new locations across the US and Canada. With a proven track record...
2024-08-2739 minFranchiseU!Alicia Miller (Big Money in Franchising)In this episode of FranchiseU!, Kathy sits down with Alicia Miller, Author of Big Money in Franchising: Scaling Your Enterprise in the Era of Private Equity. The marriage of private equity and franchising may be a mystery to you, but one thing is certain. The influx of Private Equity capital in franchising has accelerated the growth of many franchisors and multi-unit franchisees. Make sure to listen as Miller provides valuable insights into the impact that Private Equity has made on the franchise model.
2024-08-1332 minFranchiseU!Dennis Weese (West Point Optical)In this episode of FranchiseU!, Kathy sits down with Dennis Weese, Chairman of the Board of West Point Optical. During their lively conversation they discuss Weese's career journey (which emphasizes the importance of collaborative relationships between franchisors and franchisees), the support and training provided by Pearl Vision, as well as West Point Optical's infrastructure and plans for growth. Weese offers valuable advice that stresses the significance of collaboration and active listening in the journey towards success.
2024-07-3030 minFranchiseU!Del Salinas (Caring Senior Service)In this episode of FranchiseU!, Kathy sits down with Del Salinas, Director of Franchise Development at the Caring Senior Service. Kathy and Del discuss the unique principles that make up Caring Senior Service and specifically talk about how they use AI to improve their customer service. Salinas is responsible for expanding the Caring brand into new territories. Salinas was recruited to work with Caring from his previous roles in restaurant and service leadership that spanned over 20 years working with large companies implementing new systems to grow staff and profitability. Salinas stays active with his family of...
2024-07-1628 minFranchiseU!Doug Smith (BELFOR Franchise Group)In this episode of FranchiseU!, Kathy sits down with Doug Smith, Senior Vice-President of Franchise Development at BELFOR Franchise Group. In this episode of FranchiseU!, Kathy sits down with Doug Smith, Senior Vice-President of Franchise Development at BELFOR Franchise Group. During the interview Smith stresses the importance of setting realistic expectations and the dedication needed for success. Smith also shares the evolution of BELFOR to their current 14 home service brands. Doug Smith became the SVP of Franchise Development for the BELFOR Franchise Group in July of 2019 after BELFO...
2024-07-0242 minFranchiseU!Randy Shacka (Two Men and a Truck)In this episode of FranchiseU!, Kathy sits down with Randy Shacka, President of Two Men and a Truck. Shacka shares the companies history from a one-location small business, to being a franchisor, to being acquired by an internationally-known company. Shacka specifically discusses Two Men and a Truck’s corporate values which has remained the same through all stages of their development.
2024-06-1831 minFranchiseU!Pete First (BrightStar Care)In this episode of FranchiseU!, Kathy sits down with Pete First, Chief Development Officer with BrightStar Care. First discusses the business of In-home and Facility Personal Care. Then, First shares how well franchising serves this industry and how offering complimentary brands provide amazing opportunities to franchisees. First joined BrightStar Care in 2018 as the Vice President of Franchise Development and has served as the Chief Development Officer since 2022. In his current role, he is responsible for recruiting new franchise owners for all three brands under the BrightStar Group Holdings umbrella: BrightStar Care, BrightStar Senior Living®, and Bri...
2024-06-0429 minFranchiseU!Digging Deeper with Dr. Kathy Gosser & Monica RothgeryIn this special edition of FranchiseU!, Kathy welcomes back Monica Rothgery to dive deeper into her book, "Lessons from the Drive Thru." Kathy and Monica discuss such pivotal lessons as the importance of saying yes to opportunities and creating memorable first impressions for new team members. They delve into challenges faced by modern managers, such as, navigating social media dynamics, addressing wage increases, and competing in a rapidly evolving market. Join Dr. Kathy Gosser and Monica Rothgery for an insightful discussion on leadership, teamwork, and navigating today's workforce challenges.
2024-05-2135 minFranchiseU!Brian Belmont (FYZICAL Therapy & Balance Centers)In today’s episode of FranchiseU!, Kathy sits down with Brian Belmont, CEO of FYZICAL Therapy & Balance Centers. Belmont discusses the benefits of franchising services that are not traditionally organized as franchises. Belmont shares his career history, a reminder of the multiple opportunities provided by franchising a business.
2024-05-0733 minFranchiseU!BONUS EPISODE: Response To FTC Ruling Banning Noncompete Contracts With Michael Gray (Lathrop GPM)In this bonus episode of FranchiseU!, Kathy speaks with Michael Gray about the recent ruling by the Federal Trade Commission that bans non-compete contracts and the potential impact on franchises and employees. Mr. Gray serves as a Commercial Litigation attorney at Lathrop GPM. His 38 years' experience representing franchisors throughout the United States provides him a unique understanding of the new FTC rule.
2024-05-0624 minFranchiseU!Jim Holthouser (GoTo Foods)In today’s episode of FranchiseU!, Kathy sits down with Jim Holthouser, CEO of GoTo Foods. Jim Holthouser shares his career history as well as his thoughts on Leadership. Here is your opportunity to learn from a true success story in the Franchise Industry.
2024-04-2352 minFranchiseU!Monica Rothgery (Lessons From The Drive Thru)In today’s episode of FranchiseU!, Kathy sits down with Monica Rothgery, former COO of KFC in the United States and Author. This is truly a special episode that shares an open conversation between two friends about lessons they have learned during their careers. Luckily, we are able to read about some of them in the book, Lessons From The Drive Thru. Monica Rothgery’s Bio: Thirty years ago, Monica was a Restaurant General Manager for a Taco Bell outside of Chicago where she struggled to understand the essence of leadership. It was...
2024-04-0935 minFranchiseU!Gregg Majewski (Craveworthy Brands)In today’s episode of FranchiseU!, Kathy sits down with Gregg Majewski From Craveworthy Brands. Craveworthy Brands is an excellent representation of a platform brand. Listen to hear concrete examples of the opportunities that platform brands offer to franchisees.
2024-03-2634 minFranchiseU!George Tinsley (GWTinsley Consulting)In today’s episode of FranchiseU!, Kathy sits down with George Tinsley from GWTinsley Consulting. George shares valuable life lessons from his early career, how he grew his business, and his thoughtful succession plans. Make sure to get Mr. Tinsley’s books to learn more from his amazing life!
2024-03-1240 minFranchiseU!Jeremy Morgan (WellBiz Brands)In today’s episode of FranchiseU!, Kathy sits down with Jeremy Morgan from WellBiz Brands. During the discussion they share an interesting perspective on the benefits of franchising complimentary brands. Near the end of the episode they explore how Drybar® went international. Jeremy Morgan is the Chief Executive Officer for WellBiz Brands, Inc, the nation’s premiere franchisor of five beauty and wellness franchise brands: Drybar®, Amazing Lash Studio®, Radiant Waxing™, Elements Massage® and Fitness Together®. With nearly 900 locations, 350,000 members and $600 million of system-wide sales across the portfolio, WellBiz Brands builds profitable businesses by catering to the needs of th...
2024-02-2734 minFranchiseU!Carl Udler (Hughes)In today’s episode of FranchiseU!, Kathy sits down with Carl Udler from Hughes. During the conversation they cover two interesting topics. The first is about the potential uses of technology in a brick-and-mortar franchise to improve efficiency. The second is how Hughes is an excellent example of the opportunities offered to suppliers of a franchise. Carl Udler possesses a rare blend of technology expertise combined with Certified Franchise Executive (CFE) and Certified Foodservice Technology Professional (CFTP) industry credentials and over 25 years of professional experience, 15 of which has focused on the franchise industry. As a seni...
2024-02-1330 minFranchiseU!Erik Helgesen and Stephen R. Preuss (PayMore Group)In today’s episode of FranchiseU!, Kathy sits down with Erik Helgesen and Stephen R. Preuss from PayMore Group. They grew their one store to a franchised business model with 120 planned units. Listen to how and why they chose to maximize their opportunities through the power of franchising.
2024-01-3033 minFranchiseU!Bennett Maxwell (Dirty Dough Cookies)In today’s episode of FranchiseU!, Kathy sits down with Bennett Maxwell from Dirty Dough Cookies. Maxwell’s stories about the founding of Dirty Dough Cookies are full of examples the opportunities that present themselves when you ‘Zig’ rather than ‘Zag’. From when he chose to buy the business to when he chose to buy billboards, you can learn from him. With his many accomplishments, make sure to listen to the end to hear what makes him the most proud. An experienced salesman, Bennett Maxwell has been making use of this skill since his days of selling candy...
2024-01-1630 minFranchiseU!Brave Williams (Workout Anytime)In today’s episode of FranchiseU!, Kathy sits down with Brave Williams from Workout Anytime. Williams shares her amazing background that lead her to her ambitious plans with Workout Anytime. This enjoyable episode will provide insights and excitement about what is going on in the franchising world. Enjoy! Born in Baltimore, Maryland, Williams defies expectations as she transitions from music to the fitness industry. Her journey has always been guided by her passion to inspire and uplift others. From signing her first record deal and opening for Beyonce to landing leading roles in Netflix's Love Dot...
2024-01-0227 minFranchiseU!Charlie Jebran (Jebran & Abraham, PC)In today’s episode of FranchiseU!, Kathy sits down with Charlie Jebran from Jebran & Abraham, PC. Jebran shares insights from both his years of owning two franchise units as well as his years as an accountant servicing franchisors and franchisees. During the interview, Jebran shares details about his new book titled, “Franchise Fortune”. After graduating from St. Joseph’s University in Philadelphia, Jebran started his accounting career with Coopers and Lybrand, now PWC. There, he gained valuable experience working with major companies in a variety of areas. However, he was always interested in working with smaller en...
2023-12-1932 min
FranchiseU!Turp Ricketts (Horsepower Brands)In today’s episode of FranchiseU!, Kathy sits down with Turp Ricketts from Horsepower Brands. Ricketts shares the principles behind Horsepower Brands rapid sustainable growth. Ricketts’ deep wisdom and personal style allows the business knowledge and anecdotes shared to be easily applied in the real world.
2023-12-0533 minFranchiseU!Mike Kulp (KBP Brands)In today’s episode of FranchiseU!, Kathy sits down with Mike Kulp from KBP Brands. Kulp shares the details of his business history as KBP Brands grew to become one of the largest franchisees in the world. Kulp also shares business principles embraced by KBP Brands. Principles that are both inspirational and instructional. For more than 20 years, Kulp’s passion for creating a great place to work, a great place to eat and a great place to own has created a unique culture at KBP. Through his leadership, the company has realized exceptional growth and ensured...
2023-11-2152 minFranchiseU!Erin Fletter (Sticky Fingers Cooking)In today’s episode of FranchiseU!, Kathy sits down with Erin Fletter from Sticky Fingers Cooking. Fletter shares the details of how Sticky Fingers Cooking grew from her kitchen table to becoming a national franchise opportunity. Fletter’s story highlights how both vision and quality control help in building a brand. Fletter is a serial entrepreneur and cookbook author with a 30-year history in the food and wine industry. In 2011, She founded the national children’s cooking school, Sticky Fingers Cooking, and in 2022, its fruitful and growing franchise brand. She also co-owns the renowned Barolo Grill in...
2023-11-0731 min
FranchiseU!Rocco Fiorentino (Benetrends Financial)In today’s episode of FranchiseU!, Kathy sits down with Rocco Fiorentino from Benetrends Financial. Fiorentino shares Benetrends unique funding model for Entrepreneurs (specifically those seeking franchises). Listen to the end to find out about the least expensive way to access business capital. With an accomplished three-decade career in franchising, Rocco Fiorentino, CFE, stands as a leader and influencer. Fiorentino’s roles span prominent organizations like The Multi-Unit Franchise Conference, Atlantic University's Titus Center for Franchising, and Locate AI. Rocco's insights fuel growth and innovation, backed by a Master’s in Management and a Certified Franchis...
2023-10-2438 minFranchiseU!Gigi Schweikert (Lightbridge Academy)In today’s episode of FranchiseU!, Kathy sits down with Gigi Schweikert from Lightbridge Academy. Schweikert shares details from her amazing career that have impacted how she, as CEO, leads this unique childcare franchise and ensures the satisfaction of Lightbridge Academy’s many customers. Ms. Gigi Schweikert is an international thought leader in early childhood education and supervision. With 35 years of experience and 18 published books, in three languages, she has appeared on CBS, NBC, Fox, and the Wall Street Journal Lunch Hour News. Schweikert has been quoted in The New Times, Entrepreneur, and Forbes. Schweikert has sp...
2023-10-1034 minFranchiseU!Trevor Rappleye (Franchise Filming)In today’s episode of FranchiseU!, Kathy sits down with Trevor Rappleye from Franchise Filming. Rappleye shares how important video can be to franchisors trying to tell their stories and shares a special technique that make Franchise Filming’s work so impactful. Trevor Rappleye is the founder and CEO of Franchise Filming, a leading, full-service video production provider. Background and HistoryTrevor is a serial entrepreneur and master storyteller in the video and broadcast medium. Since founding Franchise Filming in 2019, he’s experienced an astonishing 3,200% growth, onboarding a roster of enviable...
2023-09-2626 minFranchiseU!Joe Thornton (Scooter's Coffee)In today’s episode of FranchiseU!, Kathy sits down with Joe Thornton from Scooter’s Coffee. Thornton shares Scooter’s Coffee unique franchise concept based on their deep, organization-wide values. Thornton further shares how Scooters Coffee uses technology and loyalty programs to build community. Joe Robert Thornton is an experienced senior executive with more than 39 years of experience in large-scale operations, human resources, and strategic leadership. In his current role, Joe serves as President of Scooter’s Coffee, a fast-growing coffee drive-thru business based in Omaha, Nebraska. Joe leads the day-to-day business an...
2023-09-1232 min
FranchiseU!Damien Dwin (Lafayette Square)In today’s episode of FranchiseU!, Kathy sits down with Damien Dwin from Lafayette Square. Dwin shares his research-based perspective on capital investment and how non-traditional investment can make Capitalism work better for every US citizen. Damien Dwin is the Founder and Chief Executive Officer of Lafayette Square, a national investment platform. Founded in November 2020, Lafayette Square aims to create investment opportunities in overlooked places and underserved markets. Lafayette Square invests across asset classes and seeks to provide robust risk-adjusted returns to investors while positively supporting people and communities. By increasing access to economic opportunity, we c...
2023-08-2830 min
FranchiseU!Tara Riley (Fresh Coat Painters)In today’s episode of FranchiseU!, Kathy sits down with Tara Riley from Fresh Coat Painters. Riley shares how having a specific niche and a proven method for acquiring new customers make for a replicable, reliable process to see success in business. With over 35 years of executive management and operations experience in franchising, Riley’s greatest success lies in creating profitable growth for franchise owners. Taking over as President of Fresh Coat in 2014, Riley has helped to triple franchise average unit volume and nearly quadruple total revenues in just under eight years. Prior to her experience with Fresh Coat, Rile...
2023-08-1529 minFranchiseU!Dom Rubino Profit Tool Belt PodcastIn today’s episode of FranchiseU!, Kathy sits down with Dom Rubino from Profit Tool Belt Podcast. Rubino shares amazing tips and tricks from his experience as a franchisee, franchisor, business coach, and successful podcaster. Rubino is a serial entrepreneur and business coach specializing in the construction and trades business. He has built and sold multiple companies, including 2 multi-million and international companies. He was also the previous Global Master Franchisor for a professional services brand. When he purchased that company, it had six units when it was sold it had 237 globally.
2023-08-0831 minFranchiseU!Eli Bensignor (Lathrop GPM)In today’s episode of FranchiseU!, Kathy sits down with Eli Bensignor from Lathrop GPM. Bensignor responses to questions about the different aspects of franchise law that impact both franchisor and franchisee operations. Bensignor dedicates his practice to franchise, distribution, and licensing matters. He counsels emerging and seasoned franchisors across the U.S. on day-to-day matters, including analyzing and drafting agreements and commercial contracts, advising on regulatory compliance, and filing registrations. Bensignor also represents buyers and sellers in mergers and acquisitions of franchise systems and multi-unit franchisees, including private equity backed deals. Click below to listen to the episode an...
2023-08-0128 minFranchiseU!Morgan Merrill And Sarah Shanks SRS Real Estate PartnersIn today’s episode of FranchiseU!, Kathy sits down with Morgan Merrill and Sarah Shanks with SRS Real Estate Partners. Merrill and Shanks talk about options that franchisees can leverage to create capitol to expand their businesses. Merrill is a licensed CPA, a KY real estate broker and an University of Louisville College of Business graduate. Merrill currently specializes in restaurant investment sales nationwide and is a Finance Officer on the Board of Directors for Friends School of Louisville. She is mother to Alexandria and Baby Boy coming in October, 2023. Shanks is a CPA that started her career in Ta...
2023-07-2529 minFranchiseU!Christopher Seman (Strategic Franchising)In today’s episode of FranchiseU!, Kathy sits down with Christopher Seman with Strategic Franchising. Seman’s successful career demonstrates how staying focused on a franchisee’s desires benefits everyone, regardless of brand. Before Seman’s success leading Strategic Franchising he previously served in various senior executive positions, including President of Caring Transitions, and Vice President with Mr. Handyman International. Seman is a firm believer in franchising and the franchise model, having gained this belief through his experience as a franchise executive and by owning his own franchise. Seman owned and operated a successful Mr. Handyman franchise and knows firsthan...
2023-07-1833 minFranchiseU!Julie Canseco (Main Squeeze Juice Bar)In today’s episode of Franchise U!, Kathy sits down with Julie Canseco with Main Squeeze Juice Bar. Canseco’s career history demonstrates her passion for health. Canseco currently serves as the Chief Operating Officer for Main Squeeze Juice Co., previously serving as the Vice President of Operations and In-House Registered Dietitian-Nutritionist. Canseco brings nutrition and operations experience from her previous position of Nutritionist and Marketing/Operations Dietitian with Eat Fit Nola, a non-profit restaurant-partnership program offered by Ochsner Health System in New Orleans, LA before joining Main Squeeze Juice Co.® in August 2017. Canseco worked with Eat Fit Nola from...
2023-07-1139 minFranchiseU!Colette Bell (Ace Handyman Services)In today’s episode of Franchise U!, Kathy sits down with Colette Bell with Ace Handyman Services. Bell’s career history demonstrates how franchising a successful business can offer amazing opportunities for both the franchisor and the franchisee. Listen and hear Bell’s success story which includes being a 24-year entrepreneur who co-founded Handyman Matters with her husband. They franchised the business in 2001 and sold to Ace Hardware in 2019.
2023-07-0533 minFranchiseU!Eric Maas (Complete Weddings + Events)In today’s episode of Franchise U!, Kathy sits down with Eric Maas with Complete Weddings + Events. Maas career demonstrates how franchising facilitates the creation of intergenerational wealth. Listen and hear how you can spend your entire career serving others on one of the most memorial days of their lives. Following in the footsteps of his father, Maas has done it all at Complete. From DJ, owning his own franchise, operations director at the corporate support office, and now CEO. It’s been Maas’s vision that scaled his dad’s franchise to see the growth and success the company...
2023-06-2732 minFranchiseU!Scott Oaks (Scoop Soldiers)In today’s episode of Franchise U!, Kathy sits down with Scott Oaks with Scoop Soldiers. Oaks franchising career demonstrates his belief in the franchising model and its potential financial impact on a family. Listen and hear the thread that runs throughout Oaks’s entire career. Scott Oaks is a senior level franchise development professional with over 20 years of experience working within all segments of franchising with a proven track record of success in franchise sales. Oaks has developed franchise development messaging, branding, and recruiting practices that directly impacted in positive franchise growth. Oaks is currently working as VP of F...
2023-06-2033 minFranchiseU!Terri Harof (Workout Anytime)In today’s episode of Franchise U!, Kathy sits down with Terri Harof with Workout Anytime. Mrs. Harof shares how her passion for fitness and her business experience prepared her for her career in Franchising. Listen and hear which accomplishment gives Mrs. Harof the most pride. Terri Harof’s mantra is, “Attitude is everything and hard work always pays off.” She is an inspiring leader with 30 years of senior level expertise in hospitality, sales & marketing and business development. As Global Director of Franchise Sales and Chief Brand Believer at Workout Anytime (workoutanytimefranchise.com), her responsibilities include driving the domestic & internat...
2023-06-1332 minFranchiseU!Blas Escarcega (Pollo Campero)In today’s episode of Franchise U!, Kathy sits down with Blas Escarcega with Pollo Campero. Mr. Escarcega shares how his work history in accounting prepared him for his career in franchising. Listen and hear what Mr. Escarcega thinks is so unique about Pollo Campero. Blas Escarcega serves as the Director of Franchise Development for Pollo Campero, the world's largest Central American chicken chain. Escarcega, a Dallas-based restaurant financial executive, spent the bulk of his career guiding those in the restaurant industry to a path of profitability via performance management, strategic planning, accounting and business intelligence.
2023-06-0632 minFranchiseU!Brianna Keefe (Toastique)In today’s episode of Franchise U!, Kathy sits down with Brianna Keefe with Toastique. Ms. Keefe shares how her unique idea for a low-cost healthy restaurant became a true franchising opportunity. She further explains how Toastique maintains a tight-knit, close franchisor/franchisee environment. Click below to listen to the episode and make sure to subscribe to the podcast on Spotify, iTunes, or wherever you enjoy your favorite podcasts.
2023-05-2431 minFranchiseU!Bryan Park (Footprints Floors)In today’s episode of Franchise U!, Kathy sits down with Bryan Park with Footprints Floors. Mr. Park shares how his career in franchising began by accident. He further talks about how he built his franchise into a Franchise Magazine Top 500 Company. Brian Park’s Biographical Information Upon Mr. Park’s return to Littleton, Colorado, after serving in the U.S. Air Force, he noticed that Denver’s flooring industry lacked a higher level of customer service and sophistication. So, in 2008, he founded Footprints Floors, which today specializes in installing hardwood floors, tile floors, backsplashes and laminates. With more than 160...
2023-05-1631 minFranchiseU!Caroline Thomas And Nima Agsari (UL Students Discuss IFA Convention)In today’s episode of Franchise U!, Kathy sits down with University of Louisville College of Business students Caroline Thomas and Nima Agsari about their experience at the recent International Franchise Association’s 2023 Convention. Caroline Thomas is a junior at the University of Louisville majoring in Marketing and minoring in Political Science. She has previously taken MGMT 409: Franchise Human Resources & Leading Teams and is currently taking MGMT 413: Franchise Growth & Support. She is from Bardstown, KY! Nima Agsari is a current senior biology major at UofL with a minor in business management. He is also a current Real Estate Professional at H...
2023-05-0920 minFranchiseU!Chris Buitron (Main Line Brands)In this episode of Franchise U!, Kathy sits down with Main Line Brands CEO Chris Buitron to discuss his passion for Franchising and the unique services and businesses managed by Main Line Brands. Chris Buitron joins Main Line Brands as CEO, bringing decades of experience in various franchise industries from gasoline/convenience store franchising to Big Five consulting to home health care services marketing. His background includes Chief Marketing Officer for Senior Helpers, Vice President of Marketing for Direct Energy (Home services division) and Director of Marketing for Sunoco Inc., where he supported the company’s 4,700 franchised and company-owned re...
2023-05-0229 min
FranchiseU!Bob Moore (United Water Restoration Group)Bob Moore has a wealth of experience ranting from being a single-unit franchisee to serving as a Regional Director for a franchisor for over a decade. Moore shares highlights with Dr. Kathy Gosser on this episode of Franchise U!. Bob's franchise career spans 30 years as both a franchisee and working on support staffs of franchisor. Bob started with Domino's Pizza - spending 6 years in various roles and the last 7 years as a multi-unit franchisee. Bob also was a Regional Director for ServiceMaster Clean and spent 10 years with Dunkin Brands, the parent company for Dunkin Donuts & Baskin Robbins!
2023-02-2135 minFranchiseU!Frank Toral (Neighborhood Kids Schools)Frank Toral shares his journey from being an attorney to an educational franchisor. Torel tells Dr. Kathy Gosser why he wants Neighborhood Kids to be nationwide in the near future on this episode of Franchise U!. Co-founder Frank Toral is the President and has been since our inception. Since October 2019, he has presided over our Wellington, Florida–based Neighborhood Kids Preschool, Inc. and its affiliates. Before and during the early years of Neighborhood Kids, from June 2016 through March 2020, Mr. Toral was the Pastor and Director of Promise Life Chapel, Inc., also in Wellington, Florida. Additionally, prior to founding our fr...
2023-02-0832 minFranchiseU!DeNita Carani (Pet Wants)DeNita Carani shares her history with multiple businesses and unique perspective on franchising and the animal care industry with Dr. Kathy Gosser on this week's episode of Franchise U!. Ms DeNita Carani is versatile, high impact operations executive who evaluates processes, technology and operations, uncovering opportunities and creating strategies that drive optimal profitability, growth, and business success. Her passion is leading successful change. Throughout her career, she has delivered transformative strategies that turned around struggling teams and fast-tracked their success. Leveraging a strong background in both B2B and B2C businesses ranging from startups to national corporations, She...
2023-01-2434 minFranchiseU!Marcus Tom (ServiceMaster Clean And Merry Maids)Marcus Tom shares the philosophy and practices that lead to growth at ServiceMaster Clean and Merry Maids with Dr. Kathy Gosser on this week's episode of FranchiseU!.
2023-01-1233 minFranchiseU!Amy and Josh Arnold (Card My Yard)Amy and Josh Arnold share how they help others spread joy with Card My Yard during this week's conversation with Dr. Kathy Gosser on FranchiseU!.
2022-12-2028 min
FranchiseU!Larry Hughes (7-Eleven)Larry Hughes shares innovations developed by the 7-Eleven, Inc. as well as his own unique perspective on business leadership with Dr. Kathy Gosser on this week’s episode of FranchiseU!. Here is a short biography of Mr. Hughes: Larry Hughes is the Vice President, Corporate Human Resources and Diversity, Equity, & Inclusion at 7-Eleven, Inc. In this capacity, he is the lead human resource business partner for all functions reporting in to the Chief Financial Officer, Chief Administrative Officer, Chief Merchant, and Chief Marketing Officer, as well as responsible for leading and coordinating all enterprise diversity, equity, and inclusion initiatives. Pr...
2022-12-0730 minFranchiseU!Lauren Fernandez (Full Course)Lauren Fernandez shares her journey from being an in-house attorney to CEO with Dr. Kathy Gosser on this episode of Franchise U!. Lauren Fernandez is the CEO and Founder of Full Course, a restaurant development and investment firm which incubates and accelerates emerging fast casual restaurant brands. Full Course guides restaurant owners through a process of optimization, strategic growth planning and development, and supports investment for rapid expansion. Ms. Fernandez has been both a multi-unit franchisee and investor, serving as a strategic growth partner for brands such as Chicken Salad Chick. Lauren previously served as the General Counsel for...
2022-11-2235 minFranchiseU!Joe Malmuth (Batteries Plus)Joe Malmuth is the Chief Franchising Officer of Batteries Plus and joins Dr. Kathy Gosser on today’s episode of Franchise U! After more than 15 years of business experience, Malmuth began working with Batteries Plus in 2020 leading a corporate-defining project. On today’s episode Malmuth shares franchising tips and insights as well as a discussion of the benefits of the franchising model of Batteries Plus. Click below to listen to the episode and make sure to subscribe to the podcast on Spotify, iTunes, or wherever you enjoy your favorite podcasts.
2022-11-0430 min
FranchiseU!Jackie Bondanza (Hounds Town USA)In today's FranchiseU! Kathy talks with Jackie Bondanza, CEO of Hounds Town USA — a doggie daycare franchise with 60+ locations in development across 11 states and growing. Founded in 2001 by former commanding officer of the Nassau County canine unit Michael Gould, Hounds Town USA offers fully interactive doggie daycare, overnight boarding, and full-service grooming in an adorable town made for dogs.
2022-08-1629 minFranchiseU!Liane Caruso (Entrepreneur Media)This week, Kathy talks social media and franchising with Entrepreneur Media's Liane Caruso. Launching her career in franchising with her marketing agency, Liane has worked in franchise marketing for over ten years. Since its acquisition, she has served on both the franchisor and agency sides, so she understands all facets of franchise marketing challenges. In 2021, Liane took on the Sr. Vice President of Franchising at Entrepreneur Media. In a significant initiative to make a bigger impact in franchising, she provides oversight to the franchise division, marketing and sales, strategic planning, and content development through all forms of media, including...
2022-08-0225 minFranchiseU!Sergio Carvallo (Boston's Pizza Mexico)This week, Kathy talks franchising south of the border with Sergio Carvallo. He is the president of Boston´s Pizza Mexico, Canada’s number one casual dining restaurant. Since 2015 he has been responsible for developing the brand in Mexico through the franchising model, providing support to BP franchisees across the country. From business development, supply chain, marketing and operations to training, he guarantees consistency and the best customer experience to Boston’s Pizza fans. Sergio holds a Bachelor of Science in Engineering from Universidad Panamericana, a Marketing Executive Degree from ITAM, and an MBA from Georgetown University. He has more...
2022-07-1926 minFranchiseU!Craig Dunaway (Penn Station, Inc.)In today's episode, Kathy sits down with Penn Station's COO, Craig Dunaway, to discuss his experiences in the franchise industry. Dunaway was president of Penn Station East Coast Subs since August 1999 and a member of the Board of Directors since September 2001, and became chief operating officer in 2022. In addition to being president of Penn Station, he had previously owned interests in Coastal Cheesesteaks, LLC and Louisville Cheesesteaks, LLC, both of which are Penn Station franchises. He served as Secretary/Treasurer of both. From January 1993 until August 1999, Mr. Dunaway was a partner at the regional accounting firm of McCauley, Nicolas...
2022-06-0732 minFranchiseU!Michael Browning (Unleashed Brands)This week, Kathy sits down with the CEO and founder of Unleashed Brands, Michael Browning. Unleashed Brands is a platform company that houses the world’s best franchise brands to help kids Learn, Play, and Grow. Browning launched Unleashed in 2021 after noticing a void in the market for parents looking for a trusted resource for kids’ activities. The growing portfolio currently includes Urban Air Adventure Park, Snapology, The Little Gym, Premier Martial Arts, Class 101, and XP League.
2022-05-2428 minFranchiseU!Michelle Rowan (Franchise Business Review)On today's FranchiseU! Kathy Gosser talks to Franchise Business Review’s President and COO, Michelle Rowan, CFE. Franchise Business Review is the leading market research firm in the franchise sector specializing in franchisee satisfaction and employee engagement. In addition to her role at FBR, Michelle is also chair of the International Franchise Association Women’s Franchise Committee and a Certified Franchise Executive. Recently, Michelle joined the YUM! Center for Global Franchise Excellence Board of Advisors.
2022-05-1032 minFranchiseU!Josh York (GYMGUYZ)On today's episode, Kathy talks franchise and motivation with GYMGUYZ founder Josh York. GYMGUYZ is an in-home personal-training franchise providing convenient, customized, and creative workouts. Headquartered in Plainview, NY, it employs a fleet of trucks to bring state-of-the-art fitness equipment and expert coaches to their customers’ doors. Learn how Josh took this idea from a dining room table and single van to a booming franchise now serving over 1,100 cities in 22 states.
2022-04-2625 minFranchiseU!Doug Flaig (Stratus Building Solutions)In today's episode, Kathy sits down with Stratus Building Solutions President Doug Flaig to discuss the world of franchising in the commercial cleaning industry. Flaig started his career with 7-Eleven, where he spent seven years. He eventually moved on to leadership roles with Dunkin’ Brands, Burger King, and Wetzel’s Pretzels.
2022-04-1230 minFranchiseU!John Cywinski (Dine Brands)Today Kathy speaks with John Cywinski of Dine Brands and discusses his journey from advertising firm to the food industry. John Cywinski was appointed to the position of President of Applebee’s Grill & Bar in March 2017. As President, Mr. Cywinski is responsible for the overall strategic direction for all functional areas of Applebee’s. Mr. Cywinski most recently served as Executive Vice President of Strategic Innovation and Marketing at Brinker International, parent company of Chili’s Grill & Bar and Maggiano’s Little Italy. Prior to Brinker, John was at Yum! Brands from 2010 to 2014, where he was the President of KFC’s $4...
2022-03-2933 minFranchiseU!Patricia Perry (Edible Brands)Today on Franchise U! Kathy sits down with Patricia Perry. She is a veteran in the franchising, food service, retail, and hospitality industries. She serves as Vice President of Development for Edible Brands and is responsible for increasing the global market share for the franchise brands. She oversees global franchise development, real estate, new store design, construction, licensing, and consumer packaged goods and business gifting. Since early 2019, the brand has experienced tremendous growth signing more than 300 franchise agreements under her leadership. In addition, a licensing category was launched with the introduction of Edible Music™ and Edible Cheesecake Bites. Prior to...
2022-03-1527 minFranchiseU!Rob Weddle (Authority Brands)This week on FranchiseU!, Rob Weddle joins Kathy to discuss his entrepreneurial journey. Rob Weedle is the CEO of Authority Brands. He began his career in franchising in 2002 as a franchisee of The Cleaning Authority. In 2005, Rob joined the franchisor as an Operations Representative and rose through the organization as VP of Operations, COO, and eventually became the CEO in 2014. He remains today a multi-unit franchisee of The Cleaning Authority. Rob leads the executive team at Authority Brands in the company’s evolution as the leading multi-brand services franchisor. He also provides the operational guidance for the management of Au...
2022-03-0132 minFranchiseU!Aylwin LewisThis week, Kathy sits down with Aylwin Lewis. Mr. Lewis served as Chairman, Chief Executive Officer, and President of Potbelly Corporation, a franchisor of quick-service restaurants, from June 2008 until his retirement in November 2017. From September 2005 to February 2008, Mr. Lewis was President and Chief Executive Officer of Sears Holdings Corporation, a nationwide retailer. Prior to that, Mr. Lewis had been President and Chief Executive Officer of KMart since October 2004. Mr. Lewis was Chief Multi-Branding and Operating Officer of YUM! Brands, Inc. from 2003 until October 2004, Chief Operating Officer of YUM! Brands from 2000 until 2003 and Chief Operating Officer of Pizza Hut from 1996...
2022-02-1533 minFranchiseU!Jody Luihn (LVE Partners)In today's episode, Kathy sits down with Jody Luihn to discuss his experiences as a YUM! Brands franchisee. Jody started as a restaurant manager in the Luihn family business in 1983 and remains in the business as a partner, president, and CEO after the recapitalization into LVE Partners in 2019. He has been the FRANMAC President for Taco Bell for three terms and serves on numerous YUM! Brand committees. Jody is consistently recognized by YUM! Brands for his contributions to the franchise system. He is a 2005 recipient of the Glen Bell Award and a recipient of the “The Think Outside The Bu...
2022-02-0127 minFranchiseU!Sophia SwembaOn this week’s FranchiseU! Kathy talks with Sophia Swemba, VP and franchise advocate for Marriott. A graduate in finance from Virginia Polytechnic Institute and State University, Sophia has held numerous positions in finance with Marriott. She began her career with Marriott in late 2007, working in the field as an assistant controller. Over ten years, she served in various financial leadership roles in various brands and operations at the property level. Sophia also serves as a board member for the Yum! Center for Global Franchise Excellence.
2022-01-1829 minFranchiseU!Omar Simmons (Exaltare Capital Partners)Kathy talks about investment management with Exaltare Capital Partners CEO Omar Simmons in today's episode. He shares his experiences with franchise partners, including a tenure as CEO of ECP Planet Fitness.
2022-01-0432 minFranchiseU!Maggie Payette Harlow (Signarama)On this week's FranchiseU! Kathy talks with Signarama franchisee Maggie Payette Harlow. Learn how she translated her experience running the family car dealership into a successful enterprise. Maggie also discusses her commitment to community service in Louisville, including her work with the National Association of Women Business Owners, the Happy Birthday Park, and Metro United Way.
2021-12-1426 minFranchiseU!Lauren Coulter (Biscuit Belly)In today's episode, Kathy sits down with Biscuit Belly's Director of Franchise Development, Lauren Coulter, to discuss her and her husband Chad's entrepreneurial journey. From their start with Louisville's first "paint and sip" business to Biscuit Belly, learn about their path to the world of fast-casual franchise development.
2021-11-3034 minFranchiseU!Jania Bailey (FranNet)This week Kathy meets with FranNet CEO Jania Bailey and her journey in franchise development.
2021-11-1628 minFranchiseU!Gene and Yolanda Camarena (La Raza Pizza, Inc.)This week Kathy talks the power of education with Gene and Yolanda Camarena. Learn how higher education played a transformative role in the Camarena's lives as it fueled their entrepreneurial endeavors which include banking, real estate, and franchises like Marriott and Pizza Hut. Both have advanced degrees from Harvard University and are active in generously supporting Hispanic students in their educational pursuits. The Camarenas were recently inducted into the Wichita Business Hall of Fame for all they have done to help the community and students.
2021-11-0236 minFranchiseU!Luis Veras (ITL Management)Kathy is joined this week by Luis Veras, president of ITL Management, Inc. and a Pizza Hut franchisee. Listen to Luis's journey from the corporate world to becoming a successful entrepreneur.
2021-10-1931 minFranchiseU!Matt Haller and Rikki Amos (IFA)This week, Matt Haller and Rikki Amos join Kathy to discuss the International Franchise Association(IFA). As the world's largest membership organization for franchisors, franchisees and franchise suppliers, the IFA provides events, advocacy, education, and growth opportunities to the franchise community.
2021-09-0838 minFranchiseU!Artie Starrs (Topgolf Entertainment Group)In this episode, Kathy talks with Artie Starrs, the CEO of Topgolf Entertainment Group, to discuss their unique franchising strategy and the culture that drives their business model.
2021-09-0837 min
FranchiseU!Mike Grams (Taco Bell)In our inaugural episode, Kathy sits down with President and Global COO of Taco Bell, Mike Grams, to discuss his career in the industry as well as the challenges facing franchisees.
2021-09-0337 minFranchiseU!FranchiseU Sizzle TrailerFranchiseU! is a bi-weekly podcast produced to provide education and inspiration to those in, or considering careers within, franchising. This podcast is produced by the Yum! Center for Global Franchise Excellence at the University of Louisville. The Center’s vision is to empower communities to create and sustain generational wealth using the franchising business model.
Series host: Kathy Gosser, Executive Director, Yum! Center for Global Franchise Excellence
2021-09-0300 min