Shows
Mental Health Business MentorMind Over Margin: Keeping Your Practice Profitable with Guest Speaker Rebecca BerneckSend us a textRunning a private mental health practice is more than just providing excellent care—it’s also about keeping your business healthy and sustainable. In this episode of the Your Mental Health Business Mentor Podcast, we delve into the delicate balance between compassionate care and financial responsibility. Join Dr. Margo Jacquot as she talks with Rebecca Berneck, CEO of Officeheads, about practical ways to maintain strong profit margins without compromising the quality of care your clients receive. From understanding your true costs to setting fees with confidence, to streamlining operations, this conversation offers valuable insi...
2025-08-2034 minMental Health Business MentorThe Truth in the Pitch: Ethical Mental Health Marketing with Jennifer Christensen and Adrienne WilkersonSend us a textIn a time when mental health marketing is everywhere, how do mental health business professionals ensure their marketing reflects the care they provide? In this episode of the Your Mental Health Business Mentor podcast, Dr. Margo Jacquot speaks with Jennifer Christensen and Adrienne Wilkerson from Beacon Marketing as they unpack what ethical marketing means in the mental health space. From avoiding overpromising outcomes to creating clear, compassionate messaging, we explore how transparency builds trust—and why authenticity is more than just a buzzword. Whether you’re a therapist, agency, or wellness brand, this conv...
2025-08-0630 minMental Health Business MentorFrom Darkness to Direction: Building a Recovery Business with Heart w/ Mark MandersonSend us a textIn this episode of Your Mental Health Business Mentor, Dr. Margo Jacquot sits down with Mark Manderson, founder of Pacific Shores Recovery, author of The Recovery Way, and creator of the Pacific Shores app. Mark shares his deeply personal journey from childhood trauma to becoming a leader in addiction recovery. With honesty and insight, he outlines how building a recovery center came from lived experience, entrepreneurship, and a desire to help others find hope.You’ll learn:How Mark’s early experiences shaped his mission to serve others in a...
2025-05-2135 minMental Health Business MentorBurnout Breakdown: How to Rebuild Your Brain, Body & Spirit with Katie BabcockSend us a textAre you feeling constantly drained, overwhelmed, or like you're just "pushing through" each day? You might be facing more than just a busy schedule—you could be experiencing burnout.In this enlightening episode of Your Mental Health Business Mentor, Dr. Margo Jacquot welcomes Katie Babcock, wellness advocate and mental health expert, to dive deep into the hidden layers of burnout. Together, they unpack how burnout silently impacts your brain, body, nervous system, and spirit—and more importantly, how...
2025-04-2340 minMental Health Business MentorThe Power of DISC: Building Stronger Teams & Leadership with Karyn TaeyaertsSend us a textIn this episode of Your Mental Health Business Mentor, Dr. Margo Jacquot sits down with leadership and professional development coach Karyn Taeyaerts to explore how the DISC assessment transforms communication, builds trust, and strengthens team dynamics—especially in mental health and private practice environments.With over 15 years of experience using DISC, Karyn walks us through the four key personality styles (D, I, S, C), how each shows up in leadership, and why understanding your dominant style is the first step toward better collaboration. Whether you're a fast-paced decision-maker or a...
2025-04-1630 minMental Health Business MentorDelegating for Growth: How Virtual Assistants Can Help Scale Your Practice with Lairen KnottSend us a textIn this episode, we dig into one of the biggest barriers holding back practice owners from scaling: being too deep in the weeds. Our guest today is Lairen Knott, founder of National Virtual Assistants, a service committed to helping business owners like you offload administrative, creative, and operational tasks.From handling emails and calendars to managing cohorts and sitting on insurance calls (yes, really), Lairen and her team are reshaping what support looks like for therapy practices and service-based businesses.We cover:What a virtual assistant (VA...
2025-04-0228 minMental Health Business MentorMastering the Consultation Call: The Key to Client Retention with Dr. Nadia AlsamadiSend us a textIn this episode of The Mental Health Business Mentor Podcast, host Dr. Margo Jacquot welcomes Dr. Nadia Alsamadi, a queer and non-binary Palestinian-American clinical psychologist, educator, and founder of Beyond the Binary Psychotherapy & Consulting. Together, they discuss the critical role of the initial consultation call in client retention and practice success.Dr. Alsamadi provides a structured, five-step approach to conducting effective consultation calls, ensuring both clinicians and potential clients benefit from the process. As the mental health landscape shifts post-pandemic, fewer clients are readily available, making it more important than ever...
2025-03-1935 minMental Health Business MentorThe Power of KPIs: How to Grow & Sustain Your Therapy PracticeSend us a textSuccess in private practice isn’t just about seeing clients—it’s about tracking the right data to grow and sustain your business. In this episode of Your Mental Health Business Mentor, Dr. Margo Jacquot and Dr. Mark Jacquot (brother and sister) dive deep into Key Performance Indicators (KPIs) and how they can transform the way you manage your practice.📊 What You’ll Learn in This Episode:✔️ Why KPIs Matter: Track the right metrics for business success✔️ Client Retention & Therapist Support: Key insights for keeping clients engaged✔️ Delegation & Efficiency: When and how...
2025-03-0543 minMental Health Business MentorThe Future of Mental Health: How TeleWellness Hub is Changing the GameSend us a textIn this episode of Your Mental Health Business Mentor, host Dr. Margo Jacquot sits down with Marta Hamilton, CEO & Founder of TeleWellness Hub, to discuss how technology and community can revolutionize the mental health industry.Marta shares the inspiring journey behind TeleWellness Hub, a platform designed to connect mental health providers with clients while streamlining business growth for practitioners. If you're a therapist, counselor, or wellness professional looking to expand your reach and simplify your practice’s marketing, this episode is for you!Beyond business, they explore the importance of...
2025-02-1927 minMental Health Business MentorPsychedelics & Private Practice: Expanding the Therapist’s ToolkitSend us a textIn this conversation, Dr. Margo and Dr. Dan Franz discuss the integration of psychedelic therapies, particularly ketamine-assisted psychotherapy, into mental health practices. Dr. Franz shares his journey from traditional therapy to exploring innovative treatments, emphasizing the importance of the psychology of meaning and the transformative potential of psychedelics. They also discuss the business implications of adding new services, the importance of training and partnerships, and the historical context surrounding the use of psychedelics in therapy. The conversation highlights the need for clinicians to expand their toolkits to better serve clients and the potential...
2025-02-1234 minMental Health Business MentorSelf-Publishing as a Therapist and the Power of Art TherapySend us a textIn this conversation, Dr. Margo Jacquot spoke with Leah Guzman, a board-certified art therapist and author, about her journey in art therapy, the importance of self-care, and the process of publishing her books. Leah shares her experiences with burnout and how it led her to create meaningful art and resources for others. They discuss the differences between self-publishing and traditional publishing, and Leah offers valuable advice for aspiring authors looking to share their stories and expertise by publishing books.Leah Guzman is a Board-Certified Art Therapist and professional artist with over 20...
2025-01-2921 minMental Health Business MentorNavigating Employment Law for Mental Health PracticesSend us a textIn this episode, Dr. Margot Jacquot speaks with Eileen Lysaught about the critical aspects of employment law relevant to mental health practitioners. They discuss the importance of having an employment attorney, the nuances of corporate structures, and the distinctions between employees and independent contractors. Eileen emphasizes the necessity of proper documentation, such as operating agreements and offer letters, to safeguard practices from legal issues. The conversation also covers the implications of non-solicitation and non-compete agreements, providing valuable insights for practice owners. The discussion highlights the evolving nature of employment re...
2025-01-1547 minMental Health Business MentorThe Future of Therapy: AI IntegrationSend us a textIn this engaging conversation, Dr. Margo and Kym Tolson explore the transformative role of artificial intelligence (AI) in psychotherapy. Kym, known as the 'traveling therapist,' shares her journey into the world of AI, discussing its applications in clinical practice, particularly in note-taking and client management. They delve into the importance of HIPAA compliance, the potential concerns therapists have regarding AI, and how it can enhance clinical efficiency and client outcomes. Kym also provides insights on evaluating AI platforms and building personalized AI tools for therapy practices, making a compelling case f...
2025-01-0129 minMental Health Business MentorEffective Website Copywriting for TherapistsSend us a textIn this conversation, Dr. Margo and Juliet discuss the essential elements of effective website copywriting for therapists. They explore common mistakes therapists make when creating their websites, emphasizing the importance of understanding copywriting principles and focusing on the client's needs rather than the therapist's credentials. Juliet outlines her process for writing website copy, including the importance of specificity and emotional connection in the text. They also delve into marketing strategies for therapists, highlighting the significance of having a marketing plan and utilizing blogging and online content to attract clients. The conversation concludes with...
2024-12-1847 min
Mental Health Business MentorBilling Trends Every Therapist Should KnowSend us a textDr. Margo Jacqout sits down with Kym Tolson, also known as the Traveling Therapist, to talk about the ever-changing world of therapy. Kym shares her inspiring journey as a digital nomad, offering practical tips on how therapists can explore new ways to earn income. They also dive into the challenges of dealing with and navigating insurance companies and why advocacy matters so much in mental health care.Visit us at mentalhealthbusinessmentor.com. If you enjoyed this episode, please subscribe. To connect with Kym Tolson, head to https://kymtolson.com/
2024-12-0438 min
Mental Health Business MentorClearing Your Energetic Clutter with CoachingSend us a textDescription:We all have clutter in our lives, but what exactly is “Energetic Clutter” and how in the world can we begin to clear it? In this episode, we welcome Tanya Cole-Lesnick, a psychotherapist turned personal development coach. Tanya & Margo dive into coaching, group coaching, retreats and her coined term “Energetic Clutter”. Tanya also shares how she can help you connect with your own magic!Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. If you would like to contact Tanya yo...
2024-01-1734 min
Mental Health Business MentorAn Effective Intake Process: You never have a second chance to make a 1st impressionSend us a textWe’ve all heard the expression “You never get a second chance to make a first impression” but how does that saying relate to a practice Intake process? In this episode, we welcome back Mark Jacquot, Chief Operating Officer of The Juniper Center and Margo’s big brother. Mark & Margo dive into the importance of the Intake Process discussing what it is, what skill sets are crucial, and the role automation can play. Mark also shares how simple things like answering the phone can set you apart from the competition.Fin...
2023-10-1644 min
Mental Health Business MentorInfusing a Trauma Informed Approach in your Practice & with ClientsSend us a textHave you heard the buzzwords “trauma informed approach” but aren’t really sure about how you can utilize it in your daily life? In this episode, we welcome back Dr. Bianka Hardin, Psy.D.. Dr. Hardin is the founder of Centered Therapy Chicago. Bianka & Margo tackle the topic of infusing a relational trauma informed approach in your practice and with clients. They discuss knowing your own triggers so you can better serve clients and employees, incorporating the framework in the hiring process, the importance of asking questions, and what is meant by “over-efforting”. Dr. Hardin...
2023-09-2040 min
Mental Health Business MentorLife After Selling: The Importance of Having an Exit StrategySend us a textDo you ever think about selling your counseling practice in the future and struggle with how and when you would even start? In this episode, we talk with Joyce Marter. Joyce is a Renowned Psychotherapist, National Speaker, Entrepreneur, Media Contributor, Author, & Mental Health Thought Leader. She is the founder of Urban Balance (a national outpatient mental health company) and the author of The Financial Mindset Fix: A Mental Fitness Program for an Abundant Life. In this episode, Joyce and Margo discuss the importance of having an exit strategy. They dive into business valuations, th...
2023-08-1431 min
Mental Health Business MentorEmergency Situations & Client ConfidentialitySend us a textWarning: This episode will talk about suicide and may be triggering for some listeners.As a practice leader, do you often lose sleep over potential emergency situations with clients? What legal implications do I need to consider to keep myself, clients and my company protected? In this episode, we talk with Jonathan Nye, Managing Partner of NYE Law Group, Ltd. Jonathan & Margo discuss emergency situations, when to breach client confidentiality, and the steps to take along the way. Jonathan also shares the importance of taking your own pulse first be...
2023-07-1051 min
Mental Health Business MentorReverse Mentoring - Never Stop LearningSend us a textWe’ve all heard of mentoring but what does “Reverse Mentoring” really mean? In this episode we welcome Julie Noonan, an experienced Executive Coach and Change Management Strategist. Margo and Julie dive into “reverse mentoring” and how people of different generations can learn from each other and often share the same values but differ in their approach. They discuss things leaders should consider in how to best leave a lasting positive legacy for themselves and their business. Julie also provides her top 3 pieces of advice to be an effective leader.Find...
2023-06-1236 min
Mental Health Business MentorFinding Ways to ThriveSend us a textAs a practice owner, do you ever wonder what it is that makes some practices succeed more so than others in seemingly similar environments? In this episode we welcome Maira Holzmann, founder of Somatic Therapy Partners in Denver, CO. Margo and Maira dive into reasons therapy practices succeed and fail. They discuss the top habits of thriving therapists, including her #1 habit of “niching down”. Maira also shares the difference between costs and investing in your business.Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subs...
2023-05-1539 min
Mental Health Business MentorPivoting Back to In-Person TherapySend us a textAre you a practice owner struggling with balancing a return to in-person therapy versus telehealth? In this episode we welcome Dr. Jeremy Bidwell, founder and director of Lodestone Center for Behavioral Health. Margo and Jeremy dive into trends in client requests, clinician preferences, and hiring in today’s marketplace. They discuss how to provide incentives for in-person that help to provide a sense of community and make staff feel connected. Jeremy also shares why matching client requests to clinician specialties and available office space can begin to look like a giant game of Te...
2023-04-2543 min
Mental Health Business MentorWhat to Know BEFORE Signing a LeaseSend us a textAre you a practice owner looking for additional office space but are struggling to understand the true costs associated with all these new types of lease options being presented to you? In this episode we welcome Michelle Schroeder, REALTOR at Berkshire Hathaway Home Services Chicago. Margo and Michelle dive into how to find commercial real estate for your small business. They discuss trends in commercial real estate, different types of leases with their associated costs, and the struggles small business owners have in the current real estate market. Michelle also shares her tips f...
2023-03-2032 min
Mental Health Business MentorGenerating Joy with Sealion BryanSend us a textIn this inspirational end-of-year episode, we welcome Bryan Martin, better known as Sealion Bryan. Bryan is a marine biologist, educator, widower and author of ”The Widowed Dancer - Growing Through Grief with Gratitude“. Margo and Bryan dive into his tragic, authentic, powerful and inspirational story. They discuss how it’s okay to be sad and how as Bryan was going through his grief journey, he prescribed himself 1 minute of joy each day by dancing – the rest is history! Bryan is a perfect example of the power of using social media for good. He also shar...
2022-12-1239 min
Mental Health Business MentorExploring Executive LonelinessSend us a textWarning: This episode will talk about suicide and may be triggering for some viewers.What do people really mean when they say “It’s lonely at the top”? In this episode, we welcome Nick Jonsson, the co-founder and Managing Director of one of Asia’s premiere networking organizations, Executives’ Global Network (EGN) Singapore, and international bestselling author of ”Executive Loneliness: The 5 Pathways to Overcoming Isolation, Stress, Anxiety and Depression in the Modern Business World“.Margo and Nick dive into Executive Loneliness. They discuss the pressures of be...
2022-10-1729 min
Mental Health Business MentorMid-Year Mental Health TrendsSend us a textIn a year of transition, what are the mental health trends occurring as we try to move forward and put the pandemic behind us? In this episode, Margo and Deanna discuss key things practice owners need to consider in this new environment. They discuss the delicate balance of hiring in-person vs. telehealth clinicians. Margo also shares her insights on traditional insurance plans vs. increasing popular self-funded plans and overall reasons practice owners may want to take insurance.Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, p...
2022-09-2623 min
Mental Health Business MentorBust-a-MoveSend us a textDo you find yourself having great business ideas but struggle moving the needle forward? In this episode, Margo and Deanna discuss ways to help you start moving that needle. They dive into the importance of agility, speed, and taking risks but always taking time to run the numbers to bust-a-move and grow your practice. Margo also shares why a “ready, fire aim” strategy can work if you use other trusted advisors as a balancing sounding board.Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subsc...
2022-08-2917 min
Mental Health Business MentorIncorporating Feng Shui into your Office spaceSend us a textAre you considering an office space remodel or expanding into new space but have no idea where to start with your design? In this episode, we welcome Jackie Piller, the founder of The Piller Group. Jackie and Margo discuss how to incorporate Feng Shui into your office space. They dive into the elements of Feng Shui and how they relate to each other, how to incorporate your brand into office design, what colors are recommended and what to avoid. Jackie also shares why diplomas should be on the bookcase not the wall.
2022-07-2529 min
Mental Health Business MentorBecoming Truly Inclusive: Incorporating Diversity, Equity & Inclusion (DEI) into your organization:Send us a textI keep hearing about DEI but how do I incorporate real change into my practice and not just give it lip service? In this powerful episode, we welcome four-time TEDx speaker and founder of Abbey Research, Dr. Kristen Donnelly. Kristen and Margo discuss ways organizations can start to practice what they preach and take real action towards becoming truly inclusive. Kristen introduces the term “radical inclusive authentic hospitality”, discusses why shame is an unproductive emotion, and provides places to start that can help enable real change. Dr. Kristen also shares her views on why ma...
2022-07-1130 min
Love-Listen-Talk-Repeat Podcast with Wendy CapewellHow Our Fight, Flight, Freeze Response is Triggered - with Dr. Margot JacquotINTRO Dr. Margo Jacquot is the award-winning founder and Chief Care Officer of The Juniper Center, one of the largest counseling and therapy practices across Chicagoland, with 70+ clinicians at 5 locations, plus serving all of Illinois and Indiana with telehealth. IN THIS EPISODE WE TALK ABOUT - How our nervous system results in our body reacting into a Fight, Flight, Freeze response. How our previous events, situations, or traumas can trigger one of those reactions. How we are constantly scanning others, or situations to check whether they are safe or not How each o...
2022-06-2923 min
Mental Health Business MentorCandidate Driven HiringSend us a textAre you finding it nearly impossible to attract, hire and retain good candidates in the current job market? In this episode, Margo and Deanna discuss how a simple mind-shift in hiring can help. They dive into candidate-driven hiring and why initially asking what “candidates” are looking for and what is important to “them” can make a big difference in finding employees with goals that are aligned with your organization. Margo also shares why it’s so important to ensure that your mission, vision and values are communicated upfront and are transparent during the hiring proc...
2022-06-1318 min
Mental Health Business MentorTaking your Book Idea from Concept to RealitySend us a textDo you have an idea for a book but have zero contacts in the industry and no idea how and where to start? In this episode, we welcome, Julie Broad, the founder of Book Launchers. Julie and Margo discuss how to diversify your services and brand by writing a book. They dive into the benefits of self-publishing, how to get the process started, and services available to help. Julie also shares how to find your angle to differentiate your book from the pack.Find us at http://mentalhealthbusinessmentor.com. If you...
2022-05-2325 min
Mental Health Business MentorMarketing Content - Getting the Biggest Bang for Your BuckSend us a textEveryone says that I need to blog and distribute marketing content on social media but I only have a small budget and an even smaller amount of time. In this episode, Margo and Deanna discuss ways you can repurpose marketing content to get the biggest bang for your buck. They first define content and then dive into ways to get started, the different marketing distribution channels you can use, and how you can easily create a process to generate valuable content on an ongoing basis. Deanna also shares her insights on how picking...
2022-05-0916 min
Mental Health Business MentorCultivating GritSend us a textWe’ve all heard of “grit” but what does it really mean and how can cultivating grit help us in both our business and personal lives? In this episode, we welcome Caroline Adams Miller. Caroline and Margo discuss the difference between good and bad grit, intrinsic motivation, and why we should celebrate failure more. Caroline also shares why she believes that the happiest people set hard goals.Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. If you would like to learn more about Caroline Adams Miller please...
2022-04-2531 min
Mental Health Business MentorMindset Shifts - It’s time to practice what we preachSend us a textMental health professionals consistently talk with clients about the importance of mindset shifts, so why is it so hard to practice what we preach? In this episode, we welcome Dr. Nilda Perez. Nilda and Margo discuss ways to shift your mindset towards innovation, how to reach untapped populations in need, and the importance of a personal touch. Dr. Nilda also shares why she believes that innovation is not only about technology.Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. If you would like to learn more...
2022-04-1127 min
Mental Health Business MentorWhat is a Fractional CFO & Do I Need One?Send us a textI am a small practice and already have a bookkeeper, why do I need a CFO? In this episode, we welcome Melissa Houston, CPA. Melissa and Margo discuss the differences between a bookkeeper, tax accountant, and fractional CFO; what types of services each provides; and what questions you should be asking. Melissa also shares why not all growth is good growth.Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. If you would like to learn more about Melissa Houston please go to https://www.melissahoustoncpa.com/
2022-03-2830 min
Mental Health Business MentorTake Time to Make Time - Essential tips for business growthSend us a textI’ve been a therapist for years, and am now ready to grow my practice. How do I shift my mindset from clinician to CEO? In this episode, Margo and Deanna dive into the essentials all practice owners need to know to successfully grow a practice. They discuss hiring people to perform the tasks you are not an expert at, the importance of a planful infrastructure, and why connecting with your team is critical. Margo also shares her insights on how it is easy to grow but hard to scale a practice....
2022-03-1424 min
Mental Health Business MentorResilience and The Power of MomentsSend us a textWouldn't it be nice if we could make stress more predictable? In this episode, we welcome Dr. Bruce Perry and Dr. Joe Laipple. We discuss the importance of informal positive interactions, ways to translate resilience into the workplace, and the regulation curve. They also share ways to help you regulate and emphasize that we should not forget that "the little things" can make big impacts.Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. If you would like to learn more about Dr. Bruce Perry and Dr...
2022-02-2845 min
Mental Health Business MentorExciting Trends in Mental Health for 2022Send us a textDo you ever wonder what the latest out-of-the-box trends are for mental health? In this episode, Margo and Deanna dive into a recent PsychCentral article, “Top 8 Mental Health Trends to Watch in 2022”. Margo shares her insight into these exciting new research developments. The emerging trends include things like advancements in psychedelics, artificial intelligence, blood tests, and virtual reality.Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. If you would like to learn more about Deanna Shoss go to https://interculturaltalk.com/...
2022-02-1430 min
Mental Health Business MentorLegal wisdom every practice owner needs to haveSend us a textAs a practice owner hiring clinicians, what is the difference between 1099 independent contractors and W2 employees, and what are the legal implications of each? In this episode, we welcome back Jonathan Nye, Managing Partner of NYE Law Group, Ltd. Jonathan & Margo discuss the important differences between independent contractors and employees, along with what owners need to know about non-compete and employment agreements. Jonathan also shares his legal insight on providing telehealth services across state lines.Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. I...
2022-01-3127 min
Mental Health Business MentorChange - You manage things but LEAD peopleSend us a textChange of any kind can often be scary and overwhelming to undertake. In this follow-up episode on change, Margo and her older brother, Mark, COO of The Juniper Center dive into the differences between change management and change leadership. They discuss how you manage things but lead people and the importance of enlisting key stakeholders in the process so they feel that their voice matters. Mark also shares his advice on why leaders should “be fearless” as they forge ahead on their journey.Find us at http://mentalhealthbusinessmentor.com...
2022-01-1731 min
Mental Health Business MentorChange Management: The most Important Factor is TrustSend us a textWho likes change? How will this change impact me? In this episode, Margo and Deanna dive into the topic of change management. They discuss why we all need to expect that change will happen and why the majority of people resist it. Margo shares why listening to your staff and reminding them that the basic values of the practice will remain the same can be the most important pieces to building and maintaining trust within a practice during business changes. Dr. Margo Jacquot is the award-winning founder and Ch...
2022-01-0316 min
Mental Health Business MentorThe Best of 2021Send us a textDidn’t catch every episode this year? No worries, in this special episode, we take time to reflect on some of our favorite moments from 2021. We are hoping our listeners can take these gems with them as learnings to help you start or grow your practice and better serve your clients.Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. If you would like to learn more about Deanna Shoss go to https://interculturaltalk.com/Dr. Ma...
2021-12-2046 min
MedStreet JournalEpisode 57: A Center of Support: Building Space For Comprehensive Counseling and Therapy PracticesIn today’s episode, our guest is Margo Jacquot. She is the award-winning founder and Chief Care Officer of The Juniper Center, one of the largest counseling and therapy practices across Chicagoland, with over 60 clinicians at 5 locations, plus across Illinois with Teletherapy.
Margo also hosts the podcast, Your Mental Health Business Mentor, helping clinicians find the balance between providing compassionate client care and business agility to grow their mental health practice.
Dr. Jacquot also provides one-on-one business consulting to mental health professionals and practice owners.
2021-12-1433 min
Mental Health Business MentorRedefining Practice PartnershipsSend us a textI’m considering taking on a partner in my practice, what are the things I need to consider before moving forward? In this episode, we talk with Julianne Neely, LCSW, Founder & Executive Director of Individual & Family Connections and her Clinical Director, Ritamaria Laird, LCPC. Julianne, Ritamaria and Margo discuss different ways to think about practice partnerships that don’t have to mean ownership. They share important factors to consider and lessons learned along the way.Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. If y...
2021-12-0631 min
Mental Health Business MentorBusiness Structures and Legal Necessities for Therapists (Jonathan Nye)Send us a textI am a solo practitioner looking to hire therapists and grow my practice. What legal implications do I need to consider to keep myself and my company protected? In this episode, we talk with Jonathan Nye, Managing Partner of NYE Law Group, Ltd. Jonathan & Margo discuss the 3 things therapists need to do from a legal perspective before making that switch. Jonathan also shares what forms and insurance protections need to be in place.Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. If you w...
2021-11-2234 min
Mental Health Business MentorTo Mask or Not to Mask & other HR COVID questions in practice (Sandra Teague)Send us a textI think that I am ready to return to seeing in-person clients. What do I need to consider to keep everyone safe? In this episode, we talk with Sandra Teague, President of the OneSource Division of Connor & Gallagher. Sandra & Margo discuss current workplace guidance in relation to the pandemic and what they see coming on the horizon. Sandra also shares what policies organizations should revisit in our new world and why being fluid is so important.Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. If you w...
2021-11-0837 min
Mental Health Business MentorCulture - What Does it FEEL Like to Work Here? (Deanna Shoss)Send us a textAs a therapist, can you articulate the culture of your organization? In this episode, Margo and Deanna dive into the topic of company culture. They discuss the importance of articulating your culture and values, how to screen candidates for it and how it can become a competitive advantage for your organization. Margo also shares why a “bottoms-up” culture of nourishment and support is important to her.Dr. Margo Jacquot is the award-winning founder and Chief Care Officer of The Juniper Center, one of the largest woman-owned counseling and ther...
2021-10-2519 min
Mental Health Business MentorSHOW You Care - A new way to think about video that won't break the bank (Bryant Walker)Send us a textI’m a therapist, how could I possibly use video to connect with my audience? In this episode, we talk with Bryant Walker, the founder of Reel Results Marketing. Bryant & Margo discuss ways for therapists to use video as an effective way to tell their story. They discuss ways to make an authentic connection, how to measure success and how to be memorable. Bryant also shares the YouTube Hero, Hub, Help Strategy for creating effective video content.Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. If yo...
2021-10-1144 min
Mental Health Business MentorThe Money Episode: Get paid what you're worth! (Deanna Shoss)Send us a textI’m providing high-quality compassionate care to my clients so why do I feel guilty about charging what I’m worth for these services? In this episode, Deanna asks Margo questions about the dreaded topic of money. They discuss the importance of understanding and valuing your worth, creating company policies about money issues and why to never fall behind on billing. Margo also shares her insight on why “For Profit” should not be considered a dirty word for therapists.Find us at http://mentalhealthbusinessmentor.com. If you liked this epi...
2021-09-2718 min
Mental Health Business MentorWork/Life Balance: Finding the balance that is right for YOU (Dr. Bianka Hardin)Send us a textHow often have you heard the suggestion “you need to work smarter, not harder” but had no idea where to start? In this episode, we talk with Dr. Bianka Hardin, Psy.D. Dr. Hardin is the founder of Centered Therapy Chicago. Bianka & Margo tackle the topic of work/life balance. They discuss learning how to say no, working smarter not harder, and the art of delegation. Dr. Hardin also shares valuable insight on infusing trauma stewardship into your work and practice. Find us at http://mentalhealthbusinessmentor.com. If you li...
2021-09-1343 min
Mental Health Business MentorBranding Yourself - What Makes You Unique (Deanna Shoss)Send us a textWhat is it that makes you unique from other therapists? In this episode, Deanna and Margo discuss branding yourself and creating your public persona—what does that mean, how to start, and who can help you. They discuss how your brand is really your approach and what separates you from the next therapist. Deanna also shares why you should view your persona as a fun way to be your best self!Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. If you would like to learn more ab...
2021-08-3024 min
Mental Health Business MentorStep into Your Amazingness & Release Mediocre (Mary Bicknell)Send us a textDid you ever think that taking the time to write down what you DON’T want could become the beginning of a roadmap of what you DO want? In this episode, we talk with Mary Bicknell. Mary is an LCSW and is President and Founder of MaryBicknell.com — an International Success Coaching & Consulting company focusing on teaching women how to become the leader they need (and want) to be in life and in business. Mary & Margo discuss how to get started thinking differently so you can do differently, the importance of the core value...
2021-08-1630 min
Mental Health Business MentorService & Kindness as the Fuel to Your Outreach and Networking (Deanna Shoss)Send us a textWhat exactly is outreach and why is it important? In this episode, Deanna and Margo discuss community outreach and networking from the perspective of therapists—what it is, why we shouldn’t be afraid of it, and who we should be reaching out to. They discuss how therapists are excellent at creating relationships and challenge us to think about outreach differently. Done effectively, outreach is simply being authentic and drawing from your spirit of kindness and service in creating and fostering relationships.Find us at http://mentalhealthbusinessmentor.com. If y...
2021-08-0221 min
Mental Health Business MentorA Groundbreaking Story of Giving Back: The Wingspan Project (Jeff Levy)Send us a textDo you ever want to give back to the community but can’t figure out how to get started or where to find the time? In this episode, we talk with Jeff Levy, LCSW. Jeff is a private practice owner and also the founder of The Wingspan Project (TWP), whose mission is to make mental health and related services available to the underserved. TWP is most notably dedicated to providing services to people who have experienced discrimination and stigma and to those whose identities and communities are particularly vulnerable to systems of oppression. Jef...
2021-07-1938 min
Conversations With a Wounded HealerDr. Margo Jacquot - Healing Childhood Misattunement and the Complexity of Grieving a Parent’s DeathGrief, especially for those experiencing the death of a parent who may have neglected, abused, ignored, or invalidated them, is complex and contradictory. Margo Jacquot, PsyD, agrees. We flip the script on standard responses to loss, explore the gifts and grind associated with addressing our wounds as therapists and discover a mutual fascination for a particular taxicab medium. For those whose childhoods were marked by difficult dynamics or unsafe experiences, there’s a lot to unpack after the death of that parent. Emotions like anger, rage, and relief are as valid (if not more so) than the ti...
2021-07-1448 min
Mental Health Business MentorThe intrinsic relationship between mental health & money (Joyce Marter)Send us a textDescription:How are mental health and money related? In this episode, we talk with Joyce Marter. Joyce is the Founder of Urban Balance, an outpatient mental health company with seventeen locations in six states. She is routinely consulted as a mental health expert in the media. Her book, The Financial Mindset Fix: A Mental Fitness Program for an Abundant Life, is available for pre-sale and will be in bookstores July 27th. Joyce and Margo discuss the psychology of money and how money is integrated into living a healthy life. J...
2021-07-0529 min
Mental Health Business MentorBlogs: What Are They and Why Do I Need One? (Deanna Shoss)Send us a textI’m a therapist, not a writer, why do I need a Blog? In this episode, Deanna and Margo dive into blogs for clinicians—what they are, why they’re important, how to use them and how frequently you should add content. Deanna also shares insight on how to use your blog to provide mental health related insights to current events that will supplement your service offerings.Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. If you would like to learn more about Deanna...
2021-06-2114 min
Mental Health Business MentorHow to Own Your Story with Social Media (Deanna Shoss)Send us a textMy schedule is full, why do I need to focus on social media for my practice? In this episode, Deanna and Margo dive into social media for clinicians—why it’s important, what platforms to use, what to post where, and how to take control of telling YOUR story. Deanna also shares insight on why it’s important to begin with your strategy.Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. If you would like to learn more about Deanna Shoss go to https...
2021-06-0818 min
Chicago Business Podcast#30 - Dr. Margo Jacquot, Founder & Chief Care Officer, The Juniper CenterIn recognition of Mental Health Awareness month, today we welcome the person responsible for the creation and development of The Juniper Center, one of the largest woman-owned counseling and therapy practices across Chicagoland, with over 40 clinicians at 5 locations, plus statewide with teletherapy. Hear how Dr. Jacquot has followed her passion to create a business focused on helping others.
Please enjoy, subscribe on your favorite podcast services and YouTube, like on Facebook, and follow on LinkedIn!
#builtinchicago
#mentalhealthmatters
Guest LinkedIn: https://www.linkedin.com/in/margo-jacquot/
Guest Website: https://www.thejunipercenter...
2021-05-2526 min
Mental Health Business MentorTelehealth: What you don't know CAN hurt you (Dr. Marlene Maheu)Send us a textDo you ever feel that the more you learn about Telehealth, the more you don’t know? In this episode, we talk with Dr. Marlene Maheu, Ph.D. Dr. Maheu is the Founder and Executive Director of the Telebehavioral Health Institute (TBHI). For almost 30 years, her focus has been on telehealth legal & ethical risk management & compliance. Dr. Maheu and Margo discuss things every clinician providing telehealth services needs to know, the competencies they need to provide, insurance companies and a new way to think about Medicare. Dr. Maheu also shares the many valuable reso...
2021-05-2436 min
Mental Health Business MentorCulture: The heartbeat of your practice. How & why to create and maintain it (Dr. John Frampton)Send us a textCompany Culture–what is it and why do I need it? In this episode, we talk with Dr. John Frampton, PsyD.. John is a Licensed Clinical Psychologist and Co-Founder of Formative Psychological Services. John and Margo discuss the importance of a positive office “vibe” and how relationships, safety, belonging and motivation all play a key role in creating and cultivating that culture. John also shares his insight about celebrating clinician successes and how being comfortable with addressing conflict in the workplace can actually help move you forward.Dr. Margo...
2021-05-1030 min
Mental Health Business MentorDemolish the Stigma - Proactive ways to normalize mental health care (Deanna Shoss)Send us a textAs a practice owner, do you find yourself wondering what YOU can do to help get the word out and stop the stigma around mental health? In this episode, Deanna and Margo celebrate Mental Health Awareness Month and discuss why a powerful word like “Demolish” is needed to normalize the importance of mental health care. They also share things business owners can do to educate community business groups, schools, physicians on how to think about mental health.Dr. Margo Jacquot is the award-winning founder and Chief Care Officer of Th...
2021-04-2626 min
Mental Health Business MentorDoing Your Own Work: The softer skills practice owners need to embody (Sarah Buino)Send us a textDescription:Why is it important to integrate your therapist self with your business owner self? In this episode, we talk with Sarah Buino. Sarah is an LCSW, CADC, therapist, teacher, speaker and founder of Head/Heart Therapy. Sarah and Margo discuss traits business owners need to be comfortable with including their relationship with authority, collaboration and authenticity. Sarah will also share her insight on how NeuroAffective Relational Model (NARM) training has helped her do her own work and provided her with a sense of freedom....
2021-04-1237 min
Mental Health Business MentorFrom Processing to Processes: Building an office infrastructure to effectively support your practice (Dr. Mark Jacquot)Send us a textI’m a small practice owner, why do I need documented processes? In this episode, we talk with Mark Jacquot, O.D.. Mark is an optometrist by trade and has spent most of his career in senior executive positions with the world’s largest eye care organization. He also just happens to be Margo’s older brother. Mark and Margo discuss the many benefits of having documented processes in a practice regardless of size and how imperative it is to maintain and preserve the company culture as you navigate through the stages of growth...
2021-03-2933 min
Mental Health Business MentorFacilitating Faster Change: Infusing your therapy practice with the best of coaching (Lynn Grodzki)Send us a textWhat does the intersection of Therapy and Coaching really mean? In this episode, we talk with Lynn Grodzki. Lynn is an LCSW, MCC, and one of the leading business coaches in the US for small business owners. Lynn and Margo discuss how therapists can infuse powerful coaching techniques into their therapy that can help facilitate faster change with some clients. Lynn will also share her insight on asking powerful questions that can lead to ‘a-ha moments’ with your clients.Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscr...
2021-03-1541 min
Mental Health Business MentorNew Ways to Think about Testimonials that are Powerful and Ethically OK (Deanna Shoss)Send us a textAs a therapist, do you find yourself struggling with how to get testimonials when you can’t ask your clients? In this episode, Deanna and Margo discuss this ethical dilemma and share ways you can approach getting testimonials without compromising the client relationship. You will also learn the power of peer to peer professional referrals.Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. If you would like to learn more about Deanna Shoss go to https://interculturaltalk.com/Dr...
2021-03-0123 min
Mental Health Business MentorIs Insurance Right for Me? Important considerations to help you decide (Kym Tolson)Send us a textDescription:In this episode, we talk with Kym Tolson. Kym is an LCSW and owner of an exclusively online private practice who believes strongly in taking insurance. Kym and Margo discuss the pros and cons of taking insurance, what happens if you mess something up and what to do if they try to take your money back. You will also learn Kym’s top recommendation when working with insurance companies. Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. If you w...
2021-02-1539 min
Mental Health Business MentorAmp up your Energy in Teletherapy while Maintaining your Authenticity (Deanna Shoss)Send us a textDescription:In this episode, we talk with Deanna Shoss. Deanna is the CEO of Intercultural Talk who helps “non-digital” natives promote their businesses with digital, intercultural and real-life marketing. Deanna and Margo discuss ways to stay engaged virtually while still being authentic, strategies to avoid screen fatigue and tips around planning your virtual background. You will also learn the importance of pattern disruption to best maximize your screen time with clients. Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. If you would like to...
2021-02-0128 min
Mental Health Business MentorResilience in the Face of Adversity - in business & in clinical practice (Howard Baumgarten)Send us a textIn this episode, we talk with Howard Baumgarten. Howard is a Licensed Professional Counselor, author, consultant, public speaker, wellness and compliance training expert, and owner of a mental health private practice in Lakewood, Colorado. He has lectured internationally about mental health, business, and wellness. Howard and Margo discuss ways to discover your resilience in business, the unexpected benefits of telehealth, and the importance of taking some time for yourself. You will also learn approaches to overcome compassion fatigue that can help you cultivate compassion. Find us at http://mentalhealthbusinessmentor.com. If yo...
2021-01-1838 min
Mental Health Business MentorMaking a Memorable Introduction (Catherine Johns)Send us a textIn this episode, we talk with Catherine Johns, a professional speaker, coach, author, and former broadcaster who provides people with the skills and the mindset to be confident and compelling in conversations. Catherine provides advice on how to make a memorable and authentic introduction, the magic of 3’s, the importance of specificity, and what introverts can teach the rest of us. You will also learn to rethink how you feel about networking events.Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. If you would like to le...
2021-01-0440 minMental Health Business MentorHiring the Right People for your Small BusinessSend us a textIn this episode, Dr. Jacquot shares her thoughts on how to find and hire the right people for your small business. She discusses the importance of pre-screening assessments, the right interview questions, and cultural fit. You will also learn why it’s important to conduct a video interview during COVID-19 times when evaluating potential new employees.Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. Resource Guide:Link to Kolbe Index assessment website: https://www.kolbe.com/Illi...
2020-12-2132 min
Mental Health Business MentorLegal & Ethical Insights Clinicians Need to Have (Jonathan Nye)Send us a textIn this episode, we talk with Jonathan Nye, Managing Partner of NYE Law Group, Ltd.. Jonathan shares the top 3 things all mental health professionals need to know. He provides advice on when to terminate, medical record requirements, how to handle subpoenas, and confidentiality with COVID-19. You will also learn why he doesn’t like use of the word “referral”.Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. If you would like to learn more about Jonathan Nye and NYE Law Gr...
2020-12-0746 minMental Health Business MentorWhy the Insurance Company is Not Your EnemySend us a textIn this episode, Dr. Jacquot shares her thoughts on why insurance companies are not your enemy. She discusses the importance of transparency, trends in the industry and shares her thoughts on how to prepare for possible changes after 12/31. You will also learn why agility is key. Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. Dr. Margo Jacquot is the award-winning founder and Chief Care Officer of The Juniper Center, one of the largest woman-owned counseling and the...
2020-11-2324 min
Mental Health Business MentorInnovative Thoughts from a Successful Practice Owner (Dr. Jeremy Bidwell)Send us a textIn this episode, we talk with Dr. Jeremy Bidwell, founder and director of Lodestone Center for Behavioral Health. Dr. Bidwell shares his unconventional path to building the practice of his dreams. You will learn about the importance of goals, success indicators, and “out of the box” thinking that can enable you to better serve both clinicians and clients.Find us at http://mentalhealthbusinessmentor.com. If you liked this episode, please subscribe. If you would like to learn more about Dr. Jeremy Bidwell and Lodestone Cente...
2020-11-0936 minMental Health Business MentorHow to Create the Practice of Your DreamsSend us a textIn this episode, Dr. Jacquot shares her thoughts on how to create the practice of your dreams. She discusses the importance of specificity. It’s not just saying I want to be successful. It’s envisioning what that looks like in real life. You will learn why it’s critical to work on your business, not just in your business. Margo also provides tips on knowing what to outsource and where to find resources to help you.Find us at http://mentalhealthbusinessmentor.com for episod...
2020-10-2616 minMental Health Business MentorGetting your business to Operate, Grow & Thrive (Rebecca Berneck)Send us a textIn our debut episode, we talk with Rebecca Berneck, CEO and founder of Officeheads. Officeheads gives entrepreneurs the financial tools and processes needed to help their business operate, grow and thrive. Here she shares the top things a therapist needs to understand about finance and running a business. Rebecca is also a long time mentor of Dr. Margo Jacquot, so they dive into all things mentors—why it's essential to have one, how to find one, important traits, and why it’s important to use different mentors at distinct business stages.
2020-10-1228 minMental Health Business MentorPromotional TrailerSend us a textAre you a clinician looking to find the balance between providing compassionate client care and business agility for your mental health practice? Tune in for all things YOU need to know to start or grow your practice and better serve clients across the board. Topics range from back-office fundamentals, professional networking, and telehealth to current brain science modalities, LGTBQ inclusion and more. Join your host, Margo Jacquot, PsyD, a long-time veteran and business owner of The Juniper Center, one of the largest women-owned counseling practices serving Chicagoland and all of Illinois w...
2020-09-1801 min