Shows
InTouch: Der Customer Focus PodcastJan Hansson: "We put the customer in the center of everything we do"More than 250,000 merchants, over 140 million users and a company valuation of more than 46 billion US dollars: the history of the Swedish payment provider Klarna is impressive. What are the reasons for this ongoing success? Why do so many people trust the service and brand? And what is Klarna planning for the near future?
In our current podcast special edition, Elias Reitter, CEO International at coeo, and Dr. Rainer Demski talk with Jan Hansson, Vice President Debt Collection at Klarna.
2022-04-2935 min
In Conversation With coeoCOEO Customer Focus Special Podcast - KlarnaKicking off the coeo Group podcast series with a bang. In this episode, we talk to none other than Jan Hansson, Vice President of Collections at Klarna!
Joining from coeo is Elias Reitter. They talk about Klarna's success, the current challenges in the BNPL market and, of course, about true customer centricity at both companies.
We can't thank everybody enough for these super exciting insights and hope you enjoy the great podcast production.
2022-04-2835 minIn Conversation With coeoCOEO Customer Focus Special Podcast - KlarnaKicking off the coeo Group podcast series with a bang. In this episode, we talk to none other than Jan Hansson, Vice President of Collections at Klarna!
Joining from coeo is Elias Reitter. They talk about Klarna's success, the current challenges in the BNPL market and, of course, about true customer centricity at both companies.
We can't thank everybody enough for these super exciting insights and hope you enjoy the great podcast production.
2022-04-2835 min