Shows
Awkward Silences#33 - Using Session Replay Tools to Supercharge Your User Research with Elyse BogaczThis week on the pod, we chatted with Elyse Bogacz, who has worked on product on Drift, Runkeeper, and now NDVR. She walked us through how she uses session replay tools like FullStory to supercharge her user research. She talked about how she shares replays with developers and stakeholders, how she deals with privacy issues, and how other teams can use session replay tools to add to their user research programs. Highlights[1:11] Tools like FullStory hand Hotjar have helped Elyse learn important things about users at early stage startups[4:43] You only get a limited number of...2020-01-3133 min