Shows
The ShiftEmma Jordaan - The RAPID Approach to Cultural IntelligenceIn this episode, Trisha interviews Emma Jordaan, founder and CEO of Infinite Consulting, TEDx speaker, and author of Dubai Decode, who helps leaders navigate cultural dynamics in one of the world's most diverse workplaces—the UAE.What happens when your team knows you're making the wrong decision but stays silent because "you are the boss"? How do you bridge the gap between having cultural knowledge and actually applying it with intentionality? Emma unpacks her proprietary RAPID framework—a cultural intelligence strategy tool that helps professionals slow down their cross-cultural interactions before they react. Discover how recognising, assessing, paus...
2025-10-3133 min
The HR & CQ ShowEpisode 12 - Why International Assignments Fail and how HR can provide better supportSend us a text In this episode of The HR & CQ Show, Emma Jordaan and Sarah Brooks dive into the hidden challenges of international assignments in Dubai and beyond. With nearly 40% of relocations failing—and 70% of those due to family members not settling in—the conversation explores the real costs for organisations and the human impact on assignees and their loved ones. From cultural onboarding and family support to practical relocation coaching and HR’s role in smoothing the transition, Emma and Sarah share strategies to reduce assignment failure, boost retention, and build happier, more effective multicultural teams...
2025-10-2332 min
The HR & CQ ShowEpisode 11 - Navigating the Dubai Job Market – Insights for Jobseekers & HRSend us a textDubai is seeing an unprecedented influx of newcomers – around 1,000 people arriving every single day. With the government’s ambitious 2040 Master Urban Plan aiming to nearly double the population, the job market is more competitive than ever.In this episode of The HR & CQ Show, Sarah Brooks and Emma Jordaan dive into the realities of job hunting in Dubai. From cultural dynamics in interviews to the unwritten rules of the job market, we explore the opportunities and challenges facing both jobseekers and HR professionals.We discuss:The current state of D...
2025-09-2534 minThe HR & CQ ShowEpisode 10 - Emiratisation Decoded in the UAE Private SectorSend us a textIn this episode of The HR & CQ Show, Emma Jordaan and Sarah Brooks delve into the timely topic of Emiratisation, the UAE’s national initiative to increase the participation of Emiratis in the private sector. Joined by special guest Shazia Bharuchi, a British career coach working closely with Emiratis, the trio explore the real-world challenges Emiratis face when stepping into multicultural workplaces in the private sector, often led by Western norms.From understanding the evolving HR compliance to discussing how Cultural Intelligence (CQ) pl...
2025-08-2828 minThe HR & CQ ShowEpisode 9 - Rethinking Leadership and Well-being in the WorkplaceSend us a textIn this episode, we sit down with Charlotte Stebbing-Mills (Co-Founder of The Wellness Theory) and Sam Harvey (Founder and MD of Braver Leaders) to explore the real meaning of leadership and wellbeing in today’s multicultural workplace.We tackle:The rise (and risks) of well-washingWhy burnout isn’t just for entrepreneursThe difference between being a manager and being a leaderHow to create safe, psychologically supportive environmentsWhat it takes to lead system-wide wellbeing change without a fancy titleFrom challenging hierarchy to decoding cultural norms around lead...
2025-07-2426 minThe HR & CQ ShowEpisode 8 - The Hidden Value of HR - How Data Drives SuccessSend us a textIn this episode of The HR & CQ Show, we sit down with Carmen Rendy and Alex Stanchu, co-founders of Divergent Line HR Consultants, to unpack their bold move from corporate HR to entrepreneurship — and the innovation they’ve brought with them.Together, we dive deep into:Why traditional performance management systems are broken — and what needs to changeHow their tool RED (Reward, Engage, Develop) is transforming how organisations approach performance, recognition, and employee engagementThe cultural nuances of motivation and how data can reveal your true star perfor...
2025-06-2628 min
The HR & CQ ShowEpisode 7 - Cultural Intelligence with Guest Dr David LivermoreSend us a textIn this special episode of The HR & CQ Show, we’re joined by none other than Dr. David Livermore, global thought leader on Cultural Intelligence (CQ), author, and Director of CQ Fellows. Together, we dive into what the future of work looks like in one of the world’s most diverse and dynamic business hubs, Dubai. Whether you're an HR professional, business leader, or working in one of Dubai’s global teams, this conversation is packed with actionable strategies and eye-opening perspectives from one o...
2025-05-1532 min
The Culturally Intelligent Safety ProfessionalThe Culturally Intelligent Safety Professional S2E8 Yes Doesn’t Mean YesIn this episode of The Culturally Intelligent Safety Professional, I speak with Emma Jordaan — cultural intelligence strategist, CEO of Infinite Consulting, host of The HR & CQ Show, and recently published author of Dubai Decoded. Emma brings over two decades of experience from across the UK, Europe, and the UAE to share practical insights on how cultural intelligence (CQ) transforms workplace safety and leadership in multicultural environments.Our conversation dives deep into power distance, communication styles, and the psychological dynamics that affect trust, reporting, and risk perception, here are my key takeaways — especially in sectors like construction where safe...
2025-04-2835 min2025-04-0927 min2025-03-0333 minThe HR & CQ ShowEpisode 4 - Employee OnboardingSend us a textIn this episode, Sarah Brooks MCIPD and Emma Jordaan explore the ins and outs of onboarding in Dubai, including: ✅ Educating new hires about company culture. 🌏 Embracing diversity beyond Emirati culture. 🤝 Navigating cultural differences in the workplace. 📋 Simplifying the visa process for international employees. 🔄 Onboarding internal transfers. 📉 Why 40% of international assignments fail—and how to prevent it.Whether you’re an HR professional, a manager, or just curious about what makes great onboarding tick, this episode is packed with actionable i...
2025-01-3031 min2024-12-1941 min
2024-10-2427 min2024-08-2823 min
Thrive in the Workplace and Become a Force for Good#18 Cultural Intelligence with Emma Jordaan and Charlotte Stebbing-MillsCultural Intelligence plays a huge role in workplace wellbeing. But what is it?
Today I sit down with Emma Jordaan, Cultural Trainer & Coach, CQ® Fellow and Founder of Infinite Consulting, a Training Consultancy that specialises in Cultural Intelligence.
In today's episode we discuss:
What does Cultural intelligence look like?
About Emma & Infinite Coaching
Cultural Intelligence in UAE
Understanding Cultural Intelligence
The Difference Between Cultural Awareness and Cultural Intelligence
Communication Skills: Style Switching
Cultural Intelligence Adoption: UAE...
2024-02-1341 min
Atelier Amsterdam‘t Schaep met de 5 Pooten de Musical: Een veilige haven vol Jordanese gezelligheidIn deze editie van Atelier Amsterdam genieten we van de onbegrensde charme van de vertrouwde Amsterdamse Jordaan. We laten ons meevoeren op de heerlijke muziek van van Harry Bannink. Emma Louise Diest gaat in gesprek met Wart Kamps en Jeske van de Staak over de grote aantrekkingskracht van de musical ‘t Schaep met de 5 pooten.
2019-05-0317 min