Shows
DEO's Growth Secrets Podcast for Dental Organizations250: What Happens When Your Front Desk Quits and No One Can Fill the Role in Your Dental PracticeIf your best front desk team member quit tomorrow, how fast would your new patient numbers start to drop? In this episode, host Emmet Scott sits down with Miles Beckett, CEO and Co Founder of Flossy, to unpack the real story of a high volume practice that lost over half its new patient flow when one team member walked out. Miles shares what happens when calls slip to voicemail, why booking rates collapse in seconds, and how practices using Fiona are adding 50 plus new patients a month by removing hidden friction and giving patients what they actually...
2025-11-1349 minDEO's Growth Secrets Podcast for Dental Organizations248: How Burnout Led One Dentist to Build a Successful and Profitable Dental PracticeWhat happens when your success starts to cost you your freedom In this episode, Emmet Scott talks with Dr. Geith Kallas, Founder and Owner of Smile Makers Dental Center, about the hidden cost of growth and how he turned burnout into breakthrough. Dr. Kallas shares how he went from running himself ragged across multiple locations to building systems, empowering leaders, and creating consistent clinical excellence through AI and smarter processes, proving that leadership growth always starts with personal change. 🎯 Ready to lead your team and grow your practice without burnout? Join DEO member Dr...
2025-11-0434 minDEO's Growth Secrets Podcast for Dental Organizations243: Leadership Lessons Every Dental Practice Owner Must LearnWhat if the hardest part of scaling your dental practice wasn't growth itself, but leading the people who make it possible? In this episode, Emmet Scott sits down with Dr. Laxmi Reddy and Dr. Vaibhav Rai, owners of Smile Loft Dental. From starting with one practice to now running ten, with 15 associates and 130 team members, they share the lessons that reshaped how they lead. You'll hear how slowing down to listen changed everything, why culture became their foundation, and what it takes to balance leadership and growth. 🎯 Want to build a culture where your team thrives and you...
2025-09-3043 minDEO's Growth Secrets Podcast for Dental Organizations240: The Exit Mistakes Costing Dentists Millions in ValueAre you making choices today that could quietly cost you millions when it's time to sell? In this episode, Emmet Scott sits down with Brannon Moncrief, CEO of McLerran & Associates, to unpack the biggest exit mistakes owners make. Brannon shares why doctor turnover can sink a deal, how quick tech stack changes or PPO exits backfire, and why private equity is laser-focused on $500k–$5M EBITDA practices. You'll also hear why dentistry may be recession-proof, but not inflation-proof, and the smart move every dental owner should make.  🎙️ Connect with Brannon Moncrief at McLerran & Associates 📞 (512...
2025-09-1131 minDEO's Growth Secrets Podcast for Dental Organizations234: Why $1M–$3M EBITDA Dental Practices Get the Highest ValuationsDid you know practices with $1M–$3M in EBITDA see the highest demand and valuations in today's market? In this episode, Emmet Scott sits down with Brannon Moncrief, CEO & Principal of McLerran & Associates to unpack what actually drives practice value—and what silently holds it back. They talk owner-dependence, key man risk, and why growing same-store revenue matters more than adding new locations. If you're a dental entrepreneur looking to build a business with real value—whether you plan to sell or not—this one's for you. 👇 Connect with Brandon Moncrief & McLerran & Associates: 📞 Text: 512-660-8505 📧...
2025-07-0245 minDEO's Growth Secrets Podcast for Dental Organizations230: How One Dentist Added $10K in Monthly Revenue Using Smarter Payment ProcessingAre rising credit card fees quietly draining your profits? One DEO member noticed an extra $10K in their account—and it wasn't magic. In this episode, Emmet Scott chats with Roman Shtimerman, Director of Operations, and Steven Patala, Director of Sales, from Nadapayments about how dental practices can reduce processing costs without upsetting patients. They break down compliance myths, explain patient-friendly payment scripting, and share how simplifying collections can unlock serious cash flow. If you've ever wondered how to keep more of what you earn, this conversation is worth your time. 👇 Learn more about Nadapayments & how they suppo...
2025-06-0534 minDEO's Growth Secrets Podcast for Dental Organizations226: How to Build a High-Value Dental Practice Buyers WantEver wondered what really happens behind closed doors in dental practice sales and private equity deals? In this episode, Emmet Scott sits down with Eric Scalzo and David Marks, Partners at Holland & Knight, to uncover the evolving world of dental M&A. They break down what buyers are really looking for, why compliance and culture go hand-in-hand, and how to build a business others actually want to buy. If you're thinking about scaling, selling, or simply leading smarter—this one's for you. 🔗 Learn more about Holland & Knight's work in dental transactions and legal strategy: https://www.hollandknight.com
2025-05-0846 minDEO's Growth Secrets Podcast for Dental Organizations224: How One Dentist Entrepreneur Unlocked Profit by Fixing RCMEver wonder why everyone seems to be making money except the dentist? In this episode, Emmet sits down with Dr. Vajahat Yar Khan, DEO Elite Member and CEO of DentTracks & USA Dental Solutions, to unpack how he scaled from 3 to 11 practices by solving one of the biggest headaches in dentistry: revenue cycle management. They dive into insurance verification, collections, outsourcing, and how tech can actually make your life easier—not harder. Feeling stuck or underpaid? This one's for you. 🎯 Special Offer for DEO Members: Dr. Khan is offering a free practice analysis ($7,000 value) and access to di...
2025-04-1742 minDEO's Growth Secrets Podcast for Dental Organizations221: Meet the DEO's New CEO and the Next Chapter in Coaching & CommunityWhat happens when a founder realizes their best role isn't as CEO? In this episode, we break down a major transition at the DEO—Jake Puhl moves into a Chief Growth Officer role while Emmet Scott steps in as CEO. But this isn't just about titles. It's about recognizing where you thrive, aligning your role with your strengths, and making bold moves for business growth. Jake and Emmet dive deep into how being an owner gives you the freedom to decide where you belong in the company and what's best for its future. You don't have to follow a tr...
2025-03-1027 minDEO's Growth Secrets Podcast for Dental Organizations220: Book 30% More Appointments Without More Staff in Your Dental PracticeAre you losing patients before they even walk through your door? Even with a great front desk team, calls go unanswered, details get missed, and new patients move on. In this episode of DEO's Growth Secrets, Jake Puhl talks with Abdul Jamjoom, CEO & Co-Founder of Arini AI, about a simple solution: an AI phone assistant that answers every call, collects complete patient information, and books appointments without adding to your staff's workload. If you want to fill your schedule and improve patient experience without hiring more team members, check out Arini AI.  🚨Exclusive for DEO memb...
2025-02-2725 minDEO's Growth Secrets Podcast for Dental Organizations211: CEO Series: Is AI the Path to Dental Growth or Is It PeopleIs AI the future of dental leadership—or just another tool? In this episode of our CEO Series, we sit down with Amol Nirgudkar, a tech innovator & CEO at Patient Prism, to explore his unique perspective on AI's role in transforming dental practices and the world beyond. He shares insights into how AI can identify hidden challenges yet emphasizes that true growth still relies on human connection and a leadership mindset. This conversation offers a thought-provoking look at how tech and humanity intersect, inspiring dental entrepreneurs to lead with purpose as they grow.  Connect with Amo...
2024-10-3125 minDEO's Growth Secrets Podcast for Dental Organizations210: How to Stop Losing Patients with a Membership Continuity PlanAre you losing 9 out of 10 uninsured patients and not sure why? In this episode, Jake Puhl, CEO of the DEO, talks with Paul Lowry, CEO & Co-Founder of Dental Menu, about a membership continuity plan that's helping practices solve retention problems and boost profitability. They reveal shocking stats on patient retention and explain how a true membership continuity plan can keep patients coming back. You'll learn the difference between discount plans and real membership programs, plus long-term strategies to maximize patient value. Tune in to discover how to grow your practice with smarter, more effective solutions.  ⬆️Ready...
2024-10-2426 minDEO's Growth Secrets Podcast for Dental Organizations207: Building People-First Cultures to Attract and Retain Top TalentJake Puhl, CEO of the Dentist Entrepreneur Organization, hosts Jamie Viramontes, Founder and CEO of Konnect. Jamie shares insights from his 25-year career in human resources, discussing how to attract and retain top talent in the dental industry. They explore the current labor challenges, such as managing generational gaps and creating engaging workplace cultures. Jamie emphasizes the importance of connecting with employees and developing career paths to improve retention. He also discusses the ROI of effective HR strategies and how Konnect helps dental practices build scalable, people-first cultures. Connect with Jamie Viramontes: LinkedIn: http://www...
2024-09-2626 minDEO's Growth Secrets Podcast for Dental Organizations206: CEO Series: How J.W. Oliver Built a Global Dental Support TeamIn this episode, Jake Puhl, CEO of the Dentist Entrepreneur Organization, hosts J.W. Oliver, Managing Partner of Support DDS, for the second installment of the CEO series. They discuss leadership, delegation, and scaling a business globally. J.W. shares his journey from running a small dental equipment company to leading a team of 1,200 across multiple countries. He emphasizes the importance of empowering others, focusing on high-impact tasks, and having a coach. Tune in for practical insights on overcoming leadership challenges and elevating your skills as a leader. Connect with J.W. Oliver: Email: jw...
2024-09-1925 minDEO's Growth Secrets Podcast for Dental Organizations205: CEO Series: How Brannon Moncrief Built a Leading M&A FirmIn this first episode of the CEO Series, Jake Puhl sits down with Brannon Moncrief, CEO & Principal at McLerran & Associates, to kick off a new lineup of powerful conversations with industry leaders. Each episode will dive into the entrepreneurial journeys of CEOs, uncovering how they navigate challenges and scale their businesses. In this episode, Brannon discusses his path from dental finance to M&A, growing McLerran & Associates, and leading over 1,500 dental practice transactions. He dives into topics like navigating the consolidation of the dental industry, mastering delegation, building a strong team, and balancing personal life while growing...
2024-09-1227 minDEO's Growth Secrets Podcast for Dental Organizations198: Mastering IV Sedation Dentistry for Practice GrowthJake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Dr. Scott Sayre, Founder & Instructor at the Vesper Institute, and Dr. Chris Martin, Co-Founder & CEO of Village Dental, as they delve into the world of sedation dentistry. Learn how Dr. Sayre's Cincinnati-based practices excel using advanced IV sedation techniques, and how Dr. Martin scaled similar models to achieve impressive revenue across multiple locations. They also discussed the importance of mentorship, the integration of IV sedation dentistry for practice growth, and the benefits of hands-on learning at the Vesper Institute. This episode is packed with valuable information on enhancing patient care...
2024-05-3134 minDEO's Growth Secrets Podcast for Dental Organizations197: Revolutionizing Communication Systems for Enhanced Practice EfficiencyIn this episode, Emmet hosts Kevin Tallman, CEO of Mango Voice, to discuss innovative dental communication systems. They delve into how cutting-edge technology can streamline practice communication, enhance patient experience, and improve operational efficiency. They also share practical tips for seamlessly integrating new communication systems, real-life success stories from dental entrepreneurs who have benefited from these advancements, and the critical role of effective communication in scaling a dental business. Tune in for actionable advice and expert insights tailored for high-revenue dental entrepreneurs, aiming to revolutionize patient interactions and internal communications for a more connected and efficient practice. Â
2024-05-2429 minDEO's Growth Secrets Podcast for Dental Organizations195: Direct Mail & Digital Marketing Synergies To Increase Patient Flow & Practice RevenueIn this episode, Emmet hosts Jessie Stamp, Marketing Consultant, and Judy Webster, VP Sales & Service, both of PatientNEWS. They take a deep dive into modern dental marketing, both traditional methods like direct mail and digital strategies, covering how strategically planning your marketing efforts can help mitigate the impact of rising inflation and increase revenue. Emmet, Jessie, and Judy explore how direct mail maintains a tangible presence in a digital age, fostering brand awareness and patient engagement; the synergy between direct mail and digital efforts, and optimizing campaigns to bolster online visibility and cultivate lasting patient relationships. Learn about SEO...
2024-05-1036 minDEO's Growth Secrets Podcast for Dental Organizations193: Why You Need Financial Clarity To Grow Your Practice & How To Get ItIn this episode, Emmet hosts JW Oliver, Managing Partner, SupportDDS and Tanner Applegate, Founder, Unify, taking a deep dive into a universal dental entrepreneur struggle: financial clarity and why grasping your business's financial health is crucial to reaching your growth goals. They cover the importance of leveling up your financial acumen from understanding profit and loss, EBITDA, forecasting, ensuring your metrics and reports are timely and accurate, and much more. Emmet, JW, and Tanner explore the journey from relying on accountants for basic financial reports to realizing your need for CFO-level support. They offer innovative solutions for procuring such s...
2024-04-2639 minDEO's Growth Secrets Podcast for Dental Organizations192: Navigating Growth Challenges: A Conversation with Verne Harnish, Bestselling Author of "Scaling Up"Jake Puhl, CEO of the Dentist Entrepreneur Organization, guest hosts this episode, a discussion with Verne Harnish, Founder of Entrepreneurs' Organization/Founder & CEO of Scaling Up, who is a keynote speaker at DEO Summit 2024, June 13th-15th in Orlando. Verne and Jake explore how to scale a successful business amidst economic uncertainties, focusing on pricing, compensation, and gamification strategies. Through insights from Verne with references to his best-selling books "Scaling Up" and "Mastering the Rockefeller Habits", they also consider the complexities of leadership development, emphasizing a shift towards "care ship" to foster employee engagement and organizational growth. They share...
2024-04-1517 minDEO's Growth Secrets Podcast for Dental Organizations191: Exploring Dental Market Shifts & Maximizing Practice ValueIn this episode, Emmet hosts Brannon Moncrief, CEO & Principal of McLerran & Associates to discuss shifts in the dental industry market, particularly in light of recent macroeconomic changes like inflation and interest rate increases. They take a deep dive into the intricacies of building and sustaining successful dental organizations, in particular focusing on strategies for eventual sale or long-term ownership; aligning organizational goals with market demands; navigating practice sales, understanding buyer expectations and maximizing economic outcomes; and more. With a focus on practical strategies and real-world examples, Emmet and Brandon offer valuable perspectives on navigating the competitive and evolving landscape o...
2024-04-1241 minDEO's Growth Secrets Podcast for Dental Organizations190: Navigating The Changing Insurance Reimbursement LandscapeIn this episode, Emmet hosts Nick Noda, Group Account Executive at Kleer, to discuss the changing insurance reimbursement landscape. Emmet and Nick overview and diagnose why insurance reimbursements are not keeping up with the increasing expenses of running a practice, whether it is a crisis, and how/whether dental owners and entrepreneurs can operate more efficiently/employ other strategies to mitigate this challenge. Related topics discussed include consumer behavior, patient demands, software, the maturing DSO industry, staying competitive, economic/inflationary pressures, labor challenges, bridging the gap for patients who do not have insurance, dental membership plans, and much more.
2024-04-0438 minDEO's Growth Secrets Podcast for Dental Organizations186: Revolutionizing Dentistry: Maximizing Profitability with Rectangle Health's Tech SolutionsIn this episode, Emmet Scott sits down with Brian Doyle from Rectangle Health to explore the crucial topic of profitability in dental practices. Together, they navigate the landscape of Rectangle Health's innovative solutions, including post-adjudication balance collection, virtual insurance card processing, and waitlist management with patient self-scheduling. Discover how these tools simplify payment processes, automate insurance tasks, and optimize scheduling, ultimately boosting revenue and enhancing the patient experience. Doyle emphasizes the pivotal role of technology in reducing costs and increasing efficiency, making this episode a must-listen for dental professionals looking to stay ahead in the industry. Â
2023-12-1632 minDEO's Growth Secrets Podcast for Dental Organizations184: Student Loan Repayments: What it Means for You as a Dental LeaderIn this special episode of DEO Growth Secrets Podcast, host Emmet Scott and CEO of the DEO Jake Puhl dive into student loan repayments and its potential impact on the dental industry and answer questions from DEO members in real time. Join us for essential insights into navigating the evolving dental landscape. Â
2023-11-0441 minDEO's Growth Secrets Podcast for Dental Organizations183: Cracking the Growth Code: Defining Your DepartmentsHave you ever wondered about the right staffing and costs for essential departments like RCM, HR, marketing, and finance? It's a common concern, but the first right question, "How are you defining your department?" often remains unasked. In today's episode, Emmet unravels the significance of clear definitions in leadership, paving the way for success. Step into the world of dental practice growth with your host, Emmet Scott, on another engaging episode of DEO Growth Secrets Podcast. Today, Emmet delves into the pivotal question that many overlook when addressing departmental challenges and striving for expansion.
2023-10-2313 minDEO's Growth Secrets Podcast for Dental Organizations182: Commercial Real Estate Ownership for Dental Practice OwnersIn this episode, Emmet speaks with Kyle Henderson, Head of Acquisitions, Withco about "all things" real estate investment. In particular, Kyle discusses a real estate investment strategy that emphasizes properties crucial for a business's income generation, often referred to as "mission critical locations." He explains why dental facilities are a prime example of such essential locations. Kyle shares the key benefits of commercial real estate ownership for dental practice owners. Emmet and Kyle cover why investing your capital in your practice, is a worthy financial move to consider because it allows you to have more control of your financial...
2023-10-0627 minDEO's Growth Secrets Podcast for Dental Organizations181: Navigating Inflation in Dental: Unique Solutions To Save on Labor & Billing Costs In this episode, Emmet hosts J.W. Oliver Jr., Managing Partner; Brenda McNulty, Dental Group Director; and Victoria Johnson, Chief Growth Officer of RCM Solutions; all of SupportDDS to discuss and explore how inflation is affecting the dental industry, forcing dental entrepreneurs to rethink their strategies, especially with growing labor and patient acquisition costs. They cover unique solutions that technology offers to help mitigate the effects of an inflationary rollercoaster economy, including centralizing and offshoring workload with remote teams while maintaining high-quality customer service. They overview how adding remote team members to your staff works, and discuss tasks...
2023-09-2932 minDEO's Growth Secrets Podcast for Dental Organizations180: Fueling DSO Growth with AI: Strategies for Scalability and SuccessIn this episode, Emmet hosts Adam McDaniel, Segment Manager, Henry Schein One, and Florian Hillen, Founder & CEO, VideaHealth, to discuss AI and how it can boost dental company growth. They discuss AI's capabilities, the opportunities it offers, and contingencies to be aware of. Emmet, Adam, and Florian break down whether AI can really leverage value between the team and the patient and likewise for associates and standard of care. They cover many other tech/AI topics such as integrating software, simplifying daily tasks, using AI for research and marketing, and much more. Â To learn more v...
2023-09-2252 minDEO's Growth Secrets Podcast for Dental Organizations179: 3 Things You Need to Scale Your Dental OrganizationIn this episode, Emmet reflects on what successful dental organizations have in common. He discusses the DEO Growth 30 (the 30 foundational things that you need in order to grow a thriving dental group) and highlights 3 of them. 1: Prioritization is key to moving from entrepreneur to executive. 2. Having a well-defined org chart is key for a cohesive team, healthy culture, defining responsibilities, etc. 3. Timely and accurate P&L statements are a must-have reference for making the right decisions to scale. Emmet dives deep into each of these, illustrating how they function in a thriving, growing dental group.
2023-09-1111 minDEO's Growth Secrets Podcast for Dental Organizations178: 4 Stages of High Achieving LeadersIn this episode, Emmet breaks down the 4 stages of high-achieving leaders. He gives this framework so you can benchmark yourself or a team member and forge a path to get to the next level. He explains the qualities and work approach for each level: 1. reactive stars, 2. superstars, 3. universe (or galaxy), and 4. creator. Emmet offers insight into how entrepreneurs can use this framework to level up their leadership development of themselves and their team to successfully grow their businesses and achieve goals.
2023-09-0513 minDEO's Growth Secrets Podcast for Dental Organizations176: Overcoming the Cost Barrier Early in the Patient Journey  In this episode, Emmet hosts Shirley Misiak, VP of National Accounts for Dental for CareCredit, to discuss why offering ease of payment/financing options is a simple way to take better care of your patients, is a win-win for your dental company, and can increase your profitability. Shirley and Emmet overview the integral part patient financing can play any successful dental practice for case acceptance, patient flow, patient recare, and more. They discuss how with today's integrative and adaptive software and tech, it's easier than ever to incorporate patient finance options into the software platforms your dental company already u...
2023-08-1130 minDEO's Growth Secrets Podcast for Dental Organizations175: Perio Opportunities to Increase RevenueIn this episode Emmet hosts Liz Nies, RDH, DSO Liaison and Team Trainer, Perio Protect to discuss perio opportunities to provide more care and value to patients while offering additional revenue streams. Additionally, they cover ways to mitigate rising labor costs; perio disease, and its issues, with an overview of products to help; how innovative products can help hygienists collaborate with patients for better perio care outcomes; and much more! Tune in to learn more about perio opportunities to increase revenue in your dental practice. To Learn More: Visit: http://perioprotect.com/dso Read Reviews...
2023-07-2119 minDEO's Growth Secrets Podcast for Dental Organizations173: Clear Aligners: Maximizing Patient Value without Excessive Demands on StaffIn this episode, Emmet hosts David Rodriguez, Vice President of Professional Relations and Marketing at SmileDirectClub. They explore the significance of aligners for the dental industry, discussing their ability to benefit patients without placing excessive demands on staff. David focuses on how aligners can help solve 2 questions for any dental company whether an individual practice or scaled-up DSO: 1 How can your business unlock current patient value/find new patients? 2. How can digital technology help solve capacity issues? Emmet and David cover the possibilities, opportunities, and contingencies aligners present in maximizing the opportunity for revenue with efficiency. To...
2023-05-3130 minDEO's Growth Secrets Podcast for Dental Organizations172: Innovative Products To Improve Efficiencies in Your PracticeIn this episode, Emmet hosts Christopher Holden, President, of Ivoclar North America. They discuss key business principles Christopher has heeded in his career navigating and as a leader in both small and big companies. Emmet and Christopher highlight why keeping innovation at the forefront of what any business does is key, and in dentistry that means best serving the needs of patients for convenience and quality - whether it's the services dentistry provides or the products both doctors and patients need. Christoper talks about how Ivoclar embodies this philosophy, and reviews how their products can help you create efficiencies...
2023-05-2028 minDEO's Growth Secrets Podcast for Dental Organizations171: Large Practice Sales Trends with Chip Fichtner
2023-05-1239 minDEO's Growth Secrets Podcast for Dental Organizations170: Increase Revenue, Profit & Have Healthier, Happier Teams with the Dental-Specific Operating SystemIn this episode, Emmet hosts DEO Partner Josey Sewell to discuss DEO MAP, the only operating system created specifically for growing dental companies. Josey and Emmet cover what exactly an operating system is and how it can provide direction and clarity for running and growing a thriving dental company. ​​Josey shares why the greatest opportunity your organization has right now is your team - unlocking and unleashing human energy and potential. She highlights how DEO MAP can help dental companies do that and in turn increase not only their revenue and profit but have healthier, and happier teams with bett...
2023-05-0522 minDEO's Growth Secrets Podcast for Dental Organizations168: Turning Acceptance and Ownership into a Competitive Advantage - an Interview with Peter Sheahan In this episode, Emmet Scott hosts Summit Keynote speaker Peter Sheahan, Founder & Group CEO, Karrikins Group. Peter shares his thought-provoking leadership perspectives on how to flip the narrative when you face challenges. Emmet and Peter discuss how to react to the rollercoaster economy and labor market. They discuss the power of accepting the current reality and why taking ownership and action leads to the immediate experience of competitive advantage. Peter notes that an aligned leadership team with full acceptance of the current reality and a burning ambition to progress their patients' and customers' lives will outperform the limitations of...
2023-04-1931 min2023-03-3146 minDEO's Growth Secrets Podcast for Dental Organizations165: New! Get the Full Story on Why DSO Secrets is Now DEO's Growth Secrets In this podcast episode, DEO Partner Emmet Scott, DEO Partner Ken Kaufman, and Partner & CEO of the DEO Jake Puhl discuss the evolution and name change of the DSO Secrets Podcast to DEO's Growth Secrets Podcast. They review the origin story of DSO Secrets including why DEO acquired DSO Secrets in 2020. They share how the podcast fits into the DEO's aim to support dentist entrepreneurs, owners, executives, and leaders who see a future bigger than they can achieve alone by giving them the education, resources, and connections they need to run and grow their dental companies and fulfill their...
2023-03-2328 minDEO's Growth Secrets Podcast for Dental Organizations163: Unique Solutions for the Labor ShortageIn this episode, Emmet hosts J.W. Oliver Jr., Managing Partner, SupportDDS, and Brenda McNulty, Dental Director, SupportDDS, to discuss growing labor costs, patient acquisition, the challenging financial landscape, and more. They cover unique solutions for the impacts US demographic trends are having on the workforce such as baby boomers retiring. J.W. and Brenda highlight how technology can help mitigate the effects of an inflationary rollercoaster economy, including how it can help centralize and offshore workload with remote teams. They define in-sourcing vs out-sourcing, dispel misnomers, discuss financial implications, the great resignation, workplace culture, hiring, retention, and much...
2023-03-1335 minDEO's Growth Secrets Podcast for Dental Organizations160: How To Go Viral & Lower Patient Acquisition Cost - an Interview with "The Bentist"In this special episode, Emmet hosts Dr. Ben Winters, AKA "The Bentist," DDS, MS, who is the keynote speaker for DEO Growth Summit 2023 in June. Dr. Winters shares his incredible story with Emmet and how he rose to fame on TikTok. He offers tips for dentists who want to leverage social media to gain a following and increase patient flow to their practice. Dr. Winters also gives a sneak peek into what he'll share at Summit - a formula for going viral on social media to drive more patients and business. Emmet and Dr. Winters cover how social media...
2023-02-1037 minDEO's Growth Secrets Podcast for Dental Organizations158: DEO's Financial Secrets to Grow Dental Organizations
2022-12-2123 minDEO's Growth Secrets Podcast for Dental Organizations156: The Culture of Convenience: Why Healthcare is Last in Line In this episode, Emmett hosts Dr. Hungate, orthodontist and founder of Simplefeye to discuss how inflation and the culture of convenience are coming to a crossroads in group dentistry. Implementing technology that offers convenience to patients has gone from a nice-to-have to a must-have. Technology can help mitigate staffing shortage issues and cause less friction for consumers. Dr. Hungate and Emmet discuss patient satisfaction, technology options, innovation, the current financial landscape, and much more. Learn more about Simplifeye here: Website: Simplifeye.com Linkedin: https://www.linkedin.com/company/simplifeye Facebook: https://www.facebook.com...
2022-11-0229 min2022-10-2635 minDEO's Growth Secrets Podcast for Dental Organizations154: Setting Up Your Membership Plan for Success, Not Theft In this episode, Emmet is joined by Dr. Brett Wells, Founder of DentalHQ, and David Harris, Founder/CEO of Prosperident to discuss how prevalent embezzlement is in the dental profession and how you can combat it. They cover how an in-house membership plan helps prevent embezzlement. Dr. Wells and David also share their 5 accounting best practices to ensure the success of your membership plan, fraud/embezzlement signs to look for, how technology can help, and more. For More Info Visit: https://www.dentalhq.com/ Email: eric@dentalhq.com
2022-09-2055 minDEO's Growth Secrets Podcast for Dental Organizations153: Is It Time To Start Our Own Dental Insurance Product
2022-09-1426 minDEO's Growth Secrets Podcast for Dental Organizations152: Innovation in Patient Financing: What DSO Leaders Need to Know Emmet hosts, Jay Letwat, Vice President - Dental, Sunbit; Andrew Sipes, VP of Operations, Marquee Dental Partners; and Kevin Behjat, Owner, Sahara Dental Professionals to discuss innovative patient financing solutions including buy now, pay later, technology. They discuss inflationary pressures and how dental groups need creative financing solutions for consumers now more than ever. Emmet, Kevin, and Andrew consider the current financial and business landscape, how to serve as many patients as possible, and much more. For More Information: Visit: https://sunbit.com/merchant-benefits/dental/ Email: jay@sunbit.com
2022-09-0254 minDEO's Growth Secrets Podcast for Dental Organizations151: Integrating the "Buy Now, Pay Later" Model into Your Dental BusinessEmmet hosts Jason Haselhuhn, Chief Revenue Officer, PrimaHealth Credit, to discuss innovative financing solutions for patients. They touch on why it's critical to offer alternative payment options, especially in an inflationary environment. The "buy now, pay later" model is already a favorite for consumers in the retail market, like with financing smartphones for example, so it's time for dental to tap into this opportunity. Emmet and Jason discuss why it's time to take the in-house payment plan to the next level by providing even more options to consumers, how the structure and reporting options can support it on the...
2022-08-2532 minDEO's Growth Secrets Podcast for Dental Organizations150: Ken Kaufman's Transition: From the Journey Growing CDP to Seeking a New ChallengeIn this episode, Emmet hosts Ken Kaufman to discuss Ken's transition and exit from his CFO role at Community Dental Partners (CDP). In a transparent and vulnerable discussion, Ken and Emmet bridge the incredible successful journey they have had growing CDP to why Ken is ready for a new challenge and leadership role. Ken will continue to guest host DSO Secrets podcast. Take a listen for complete details!
2022-08-0513 minDEO's Growth Secrets Podcast for Dental Organizations149: Outsmarting Inflation with Technology Emmet hosts Kiltesh Patel, MS, MBA, Founder and CEO of tab32, to discuss that though dentistry is very recession resistant, it's not inflation resistant, and how to mitigate that. They review the current post-COVID inflationary financial landscape and how it's impacting businesses, including a workforce shortage, escalation of cost, and other challenges. They agree that though currently, there's a lot of opportunity for the overall growth and scaling up of dental companies, there's a lot of squeeze in the daily tactical operations. Considering current challenges, Emmet and Kiltesh discuss technology solutions that mitigate inflation to make your business more...
2022-08-0336 minDEO's Growth Secrets Podcast for Dental Organizations145: Patient Behavior and Practice Performance Across PPO, Fee for Service, & Membership Plans In this episode, Emmet hosts Dave Monahan, CEO, and founder of Kleer. Emmet and Dave discuss the important crossroads that the dental industry is at with technology innovation. Consumers are demanding convenience, ease of access, and nimble scheduling and payment options, all areas of innovations where the dental industry has traditionally lagged behind. Dave and Emmet also touch on consumer behavior, software, the maturing DSO industry, staying competitive, and more. One area of opportunity they highlight is creating a more cohesive experience between the patient and the provider by bridging the gap for patients who do not have insurance...
2022-05-1945 minDEO's Growth Secrets Podcast for Dental Organizations144: An Inflection Point: Technology & Consumer Demand for Convenience In this episode, Emmet hosts orthodontist Dr. Ryan Hungate, Founder, and CEO of Simplifeye. Dr. Hungate shares easy-to-implement advice for dentists who want to modernize their practices and reduce overhead by adding automation and workflows to help their businesses run more efficiently. Emmet and Dr. Hungate discuss the unique inflection point the dental industry finds itself in with technology and consumer demand for convenience, amongst the challenges of high inflation and a difficult labor market. As dental companies face these challenges, technology can help save costs and meet consumer demand for convenient options for scheduling an appointment, paying...
2022-05-1145 minDEO's Growth Secrets Podcast for Dental Organizations143: Overcoming Overthinking - An Interview with NYT Bestselling Author & DEO Summit Keynote, Jon Acuff In this episode, Emmet is joined by Jon Acuff, a New York Times bestselling author of seven books, including his most recent, "Soundtracks, The Surprising Solution To Overthinking". Jon is a keynote speaker for the upcoming DEO Growth Summit 2022 in June. Known for his insights wrapped in humor, he is one of INC's Top 100 Leadership Speakers, having spoken to hundreds of thousands of people including employees of FedEx, Nissan, Microsoft, and more. Referencing his latest book, "Soundtracks", Jon shares insights on what he's learned about overthinking; the surprising solution to and how to break down overthinking; adopting a mindset...
2022-04-2129 minDEO's Growth Secrets Podcast for Dental Organizations139: The Opportunities of Automation in Revenue Cycle ManagementIn this episode, Emmet hosts Sina S. Amiri, Vice President, Business Development & Partnerships, Zentist. They discuss automation in revenue cycle management (RCM). Emmet and Sina touch on every aspect of the subject including the benefits of automation: the potential labor and cost savings; decreasing expenses; reduction in human error, etc. They also discuss the possible downsides of automation and contingencies to plan for. If you are interested in learning more about how to leverage machine learning algorithms and robotic process automation, this is the podcast for you. For more information Visit: Website: http://www.zentist...
2022-03-0843 minDEO's Growth Secrets Podcast for Dental Organizations136: "Streamline Your Patient Financing Options with Brendon Kensel, Founder & CEO, PrimaHealth Credit " In this episode, Emmet hosts Brendon Kensel, Founder & CEO, PrimaHealth Credit. They discuss democratizing access to healthcare: how to eliminate patient financing pain points and grow your business. Highlighting that many patients are overwhelmed with the cost of care and are delaying treatment, Brendon and Emmet discuss how many providers are juggling too many finance partners. Brendon shares how fintech disrupter, PrimaHealth Credit, can be a turnkey solution allowing healthcare providers to profitably care for their patients with one application, instant decisions, real-time reporting, complete loan servicing, and a custom finance program built for dental and orthodontic practices. If...
2022-02-1527 minDEO's Growth Secrets Podcast for Dental Organizations133: Marketing & Patient Avatar CreationIn this episode, Emmet is joined by Gary Bird, CEO of SMC National, which was recently featured on the INC 5000 list. Gary is pioneering a new kind of dental marketing and recruiting strategy that emphasizes accountability, focus, and measuring data in real-time to produce stand-out results. In this episode, Gary and Emmet discuss "all things" dental marketing, including why assessing and solving your operations issues is actually the best place to start planning your marketing strategy. They touch on CRM vs. practice management software, dental business models, getting leads, and much more all culminating in a thorough discussion of...
2022-01-2754 minDEO's Growth Secrets Podcast for Dental Organizations129: Preparing Doctor Owners Emotionally In this episode, Emmet hosts Chelsea Myers, Founder, and CEO, Dental Life Coach. They discuss why emotional intelligence and vulnerability are crucial to advance the leadership development of not only your team and associates but you. Chelsea and Emmet cover the "human" experience of running a business; emotional intelligence and awareness; self-development; the discomfort of change; emotional strength; going from anxiety to confidence; delegation; viewing your leadership role through an "inside out" lens; and more. Listen to learn how to approach personal and leadership development with authenticity and vulnerability.
2021-12-0831 min2021-11-1920 minDEO's Growth Secrets Podcast for Dental Organizations125: Real Estate Update and Trends: TI, Rent, Acquisitions, Facility Costs & More with Austin Hair
2021-09-2130 minDEO's Growth Secrets Podcast for Dental Organizations122: Maximize Your DSO's Potential: Consider Integrating SpecialtiesIn this episode, Emmet Scott hosts Dr. Tarek Aly and Dr. Dustin Roden-Johnson Co-Founders of OrthoDent Management LLC & Modern Smiles. They discuss the integration of specialties into dental organizations: the pros and cons, what to consider, and more. Dr. Aly and Dr. Roden-Johnson share the challenges, mistakes, and successes OrthoDent faced when integrating specialties. Emmet and Drs.' Aly and Roden-Johnson agree the key is thinking from the consumer vantage point first: patients value convenience above all else, "a one-stop-shop". Jumping off from here they evaluate the opportunities: why not maximize the real estate, the potential, and the skills...
2021-09-0833 minDEO's Growth Secrets Podcast for Dental Organizations121: How To Scale in Multiple Areas with Sarah Sharfstein, VP Category Development & Strategy, Aspen DentalIn this episode, Emmet welcomes Sarah Sharfstein, Vice President, Category Development & Strategy at Aspen Dental. They discuss how to scale in multiple areas simultaneously — what's needed to support both clinicians and at the practice level to be successful. Sarah gives an inside view into the strategies Aspen is using to scale. She and Emmet dig deep into the challenges, potential solutions, and opportunities that come with adding specialties to any dental organization. Before joining Aspen's leadership, Sarah spent about 12 years at Invisalign in a variety of different roles. From her experience, it was a natural transition into her role at...
2021-09-0126 minDEO's Growth Secrets Podcast for Dental Organizations119: Garrett Beedle Interviews Emmet Scott on Entrepreneurship
2021-07-301h 09DEO's Growth Secrets Podcast for Dental Organizations117: How To Mitigate The Big Compliance Risk Inherent in DentistryEmmet hosts Danielle McKinley, Director of Partner Relations, PCIHIPPA, a leader and compliance and patient data protection with a focus on preventing catastrophic losses caused by regulatory non-compliance, data breaches, and human error. Emmet and Danielle discuss the dangers and contingencies around planning for ransomware, data breaches, preparing for compliance and more. Danielle shares her expertise on how to handle the big compliance risks inherent in dentistry as well as steps to take to mitigate them.
2021-07-1624 minDEO's Growth Secrets Podcast for Dental Organizations109: Learn the Secrets of Patient Facing Dental Marketing with CMO of Smile Direct Club, John SheldonIn this episode, Emmet hosts John Sheldon, CMO, Smile Direct Club. Together, they consider the possibilities and power of marketing in the DSO industry, discussing best practices and innovative strategies in both the group dentistry industry and beyond. John also highlights Smile Direct Club's marketing strategy. Plus John and Emmet discuss the importance of creating "irrational brand love" and a transformational user experience; using testimonials; having a credible voice, both rational and emotional; why telling stories is imperative; "on-ramps" into products; messaging; and much, much more.
2021-05-1935 minDEO's Growth Secrets Podcast for Dental Organizations106: The 4 Types of DSO Location Growth: Innovators, Consolidators, Turnaround Masters, and Franchisers… Which Are You?In this podcast, Emmet discusses the 4 location growth categories of DSOs that he's seeing in the group dentistry marketplace: #1 Innovators, #2 Consolidators, #3 Turnaround Masters, #4 Franchisers. He discusses the differences in their paths for location growth, solicits comments, and asks for listeners to chime on the DSO Secrets Facebook page: Which category do you fall into? And is there another category that Emmet missed?
2021-04-1418 minDEO's Growth Secrets Podcast for Dental Organizations104: Lightning Bolt: A Metaphor for the Leadership Journey with Steve Bilt, CEO of Smile Brands Inc.In this episode, Emmet hosts Steve Bilt, CEO of Smile Brands Inc. They discuss the leadership journey. Using different metaphors, Steve and Emmet discuss the self-awareness and humility needed for leadership. A "lightning bolt" is one metaphor Steve uses to describe the roller coaster of leading a large DSO: giving the example of COVID, he notes how it was up, down, up, down — from feeling abject fear — to figuring out how to make things work, understanding whatever course of action was determined, would be enough. Take a listen and learn from the wisdom Steve has gained from 23+ years in CEO...
2021-03-3149 minDEO's Growth Secrets Podcast for Dental Organizations103: Technology, Convenience, and Ease of Access: Keys to Optimizing the Elusive "Patient Experience"In this episode, Emmet hosts Alamin Uddin, CEO & Founder of NexHealth to discuss the sometimes elusive "patient experience". They discuss companies like Amazon and Uber, how they have made the consumer experience frictionless and easy, and how health care must head that direction. They remind listeners that keeping technology, convenience, and ease of access top of mind is key for acquiring and retaining patients. Listen for an engaging and thought-provoking discussion to view the patient experience in a brand new light.
2021-03-2325 minDEO's Growth Secrets Podcast for Dental Organizations102: Smile Direct Club — Is It Good or Bad for the Industry? with Host Emmet ScottIn this episode, Emmet hosts Dr. Riddhi Gangolli, Senior Director of Professional Education/ Marketing and Chris Thompson, VP of Sales, both from Smile Direct Club (SDC). Emmet doesn't hold back when asking tough and complex questions — both negative and positive. They discuss the extent of doctor involvement with SDC treatment; how they vet cases; which cases they don't accept; how SDC aligners are manufactured; teledentistry; being industry disruptors; marketing; demand and opportunity for the dental industry as a whole; and more. Take a listen to their thought-provoking discussion. The answers Dr. Gangolli and Chris provide about SDC might surprise yo...
2021-03-1633 minDEO's Growth Secrets Podcast for Dental Organizations101: DSO Defined — Its True Pieces with Host Emmet ScottIn this episode Emmet defines and breaks down what a DSO (Dental Support Organization) really is. He muses on its different components in an aim to dispute the negative connotations the term DSO has for some in the dental industry. The key word Emmet focuses on is "support" — the concept that clinicians should be supported so they have more autonomy to focus on clinical care. He discusses the components that constitute a successful DSO from strong clinical leadership and vision to defining the patient avatar to carving a niche in the marketplace to establishing what impact the DSO will ha...
2021-02-1012 minDEO's Growth Secrets Podcast for Dental Organizations100: Developing and Scaling Your DSO's Clinical Leaders with Host Emmet ScottIn this episode Emmet muses on developing and scaling the clinical leadership of DSO organizations, a topic he's been pondering for years. In light of the maturing DSO industry, it's a perfect time to reflect on this topic. Emmet notes that putting together the words "Clinical Scaling Leadership" sounds odd but it makes for a perfect opportunity to reflect on the clarity of your DSO's vision. Emmet discusses the importance of asking questions like: Where does clarity of leadership begin and end? Where does autonomy for clinical leadership begin and end? There is a push and pull between the...
2021-01-2717 minDEO's Growth Secrets Podcast for Dental Organizations99: "To Do" Lists vs. "To No" Lists with Host Emmet ScottJoin Emmet for this episode discussing the difference between a "To Do" List and a "To No" List. Learn the benefits and challenges of "To Do" lists, including how to avoid making a "To Wish" List. Have you heard of a "To No" List? It might not be what you think — it's not the opposite of a "To Do" list. Emmet explains how to use the disciplined approach of a "To No" List to get to the next goal for your DSO by evaluating priorities and deciding what to let go of. Listen and learn how to incorporate these li...
2021-01-1906 minDEO's Growth Secrets Podcast for Dental Organizations90: The ADSO DSO Secrets Edition with ADSO's Senior Director and Counsel of Government Affairs Bradley Rightnowar: Why You Need To Care About Bills and PoliciesEmmet hosts the ADSO's Bradley Rightnowar to discuss the importance of understanding how laws and upcoming bills impact the DSO and dental industry and why dentist-entrepreneurs and DSO leaders need to get and stay educated about them. Emmet and Bradley discuss the role of the ADSO: to lobby for, against or to add input into bills and policies at the federal and state level that can affect both patients and businesses. They use California Senate Bill 977 as a case study and how its implications can trickle into other states. They also discuss legislation regarding PPE, insurance and more.
2020-08-1925 minDEO's Growth Secrets Podcast for Dental Organizations89: Elevating Dental Hygiene for Excellence in the DSO Space with Sarah Varney & Christine Diehl, Co-Founders/CEO of DSO Hygiene ExcellenceEmmet hosts Sarah Varney and Christine Diehl, Co-Founders/CEOs of DSO Hygiene Excellence. They discuss the inception of their company, the backstory of how their practice transitioned to a DSO and their positive experience with it. They also touch on what happens to hygiene teams when DSO acquisitions happen: change management, autonomy, and more. Plus Sarah and Christine discuss their vision of elevating the profession of dental hygiene to be leaders in their DSO offices.
2020-08-1939 minDEO's Growth Secrets Podcast for Dental Organizations88: Dentistry Is Where Primary Care Was in the 1980s and Group Dentistry is the Disruptor, Elevating the Quality of Care with Mitchell Goldman, CEO, Mid Atlantic Dental PartnersIn this episode Emmet hosts Mitchell Goldman, JD, CEO of Mid-Atlantic Dental Partners. With over 30 years of experience in healthcare, Mitchell shares his experience and insight with Emmet into what he sees for the future of dentistry and DSOs, referring back to what primary care went through in the 1980s. He reminds Emmet and DSO leaders that the trajectory that group dentistry is not new but different as medical practices went through it before. Both Emmet and Mitchell agree the focus of group dentistry is elevating the quality of care for the industry. They also discuss the complexity of...
2020-08-1334 minDEO's Growth Secrets Podcast for Dental Organizations86: Interview with The New ADSO President Emmet Scott — The 5 Principles To Revolutionize The DSO IndustryIn this episode, guest host Ken Kaufman interviews the new ADSO President Emmet Scott. They discuss his vision for the ADSO for his 3 year tenure — the 5 principles to revolutionize the DSO industry: aligning the industry, increasing patient access and care; team/clinician support; integrating dentistry's role in healthcare/oral systemic link in health; and keeping a future-focused customer-oriented mindset.
2020-08-0434 minDEO's Growth Secrets Podcast for Dental Organizations80: Gain a "Making the Request" Mindset and Transform Your Business with Holly Anne Mitchell, Chief Empathy Officer, Leadwell NetworkEmmet hosts Holly Anne Mitchell, Chief Empathy Officer, of The LeadWell Network, discussing her entrepreneurial journey and why "making the request" was transformational to her success. To take your business to a whole other level, Emmet and Holly discuss how DSO leaders can gain this mindset and uncover new resources, networks, and opportunities. They also discuss resilience and adversity — and the creativity, capabilities, and lessons — discovered during the pandemic and more.
2020-07-1425 minDEO's Growth Secrets Podcast for Dental Organizations79: Dental Practice Embezzlement: The Threat You Don't See Coming — An Interview with David Harris, CEO of Prosperident, a Dental Embezzlement Investigation FirmIn this episode Ken Kaufman, CFO of Community Dental Partners, guests hosts for Emmet, and interviews David Harris, CEO of Prosperident, the world's largest Dental Embezzlement Investigation Firm. They discuss how DSOs can shield their businesses from embezzlement and fraud plus the risks to be aware of. David shares the fascinating story of how he started his career in this field, insight into the mind of the embezzler, and more. Learn how to keep your DSO safe from the threat you may not see coming and listen to this podcast!
2020-07-1047 min
Dentistry Uncensored with Howard Farran1406 Secrets of the Best DSO's with Emmet Scott, CEO of Community Dental PartnersEmmet Scott is CEO and co-founder of Community Dental Partners™ a DSO supporting the dental practices, Smile Magic Dentistry and Braces™ – a Chuck E. Cheese like dental practice for kids. His business partner, Dr. Chad Evans, has been his best friend since they were 2 years old. Emmet is also the host of DSO Secrets, a podcast focused on building the best DSOs and group practices in the industry. He created a Facebook group by the same name for leaders in the dental group industry to discuss some of the most difficult components of running a DSO.
2020-06-261h 33DEO's Growth Secrets Podcast for Dental Organizations78: Creating Leaders: The 5 Disciplines of an Entrepreneur Team In this episode, the tables are turned — Jake Puhl, CEO of The DEO, interviews Emmet about "The 5 Disciplines of an Entrepreneur Team". They discuss how to use these leadership development tools, crafted by Emmet, to empower your team with an entrepreneurial mindset to effect change in your organization. The goal is for your staff to have the right framework to make decisions as you would. You don't want to miss this one!
2020-06-2534 minDEO's Growth Secrets Podcast for Dental Organizations77: Dr. Abe Abdul, Founder of Dental Cupid: Dentists Are Still Critical to the COVID-19 ResponseEmmet invites Dr. Abe Abdul, Chief Innovation Officer of Dental Cupid Inc. to discuss it's formation in response to COVID-19. Dental Cupid helps alleviate the stress of patient overflow by diverting dental related emergencies to dental practices. The network started with 20 dentists and now has 12,000+ dentists signed up worldwide. Emmet and Dr. Abdul also discuss how the best innovations are borne out of emergencies and more.
2020-06-2426 minDEO's Growth Secrets Podcast for Dental Organizations75: Leading Your Dental Group, Your Team, and Yourself Through Crisis with Steve BiltEmmet Scott gives exclusive access to The DEO Summer Summit by sharing one of the keynote speakers sessions. Steve Bilt, CEO of Smile Brands addresses the attendees in the first ever virtual Summit discussing: Lessons learned to help you become your best potential leader during these chaotic times Maintaining integrity and focus while planning for the future Communication lessons to keep morale high The importance of matching your values with actions and why integrity matters more than ever
2020-06-1543 minDEO's Growth Secrets Podcast for Dental Organizations74: CEO of a DSO with Dr. AJ Acierno of DecisionOne DentalIn part 2 of the "CEOs of DSOs" series, Emmet Scott talks with AJ Acierno, Co-Founder and CEO of DecisionOne Dental Partners. AJ and Emmet talk what it means to be a leader, getting out of your comfort zone and realizing that you need to surround yourself with really good people that know more than you in areas where you're deficient.Â
2020-06-0447 minDEO's Growth Secrets Podcast for Dental Organizations73: CEO of a DSO with Josh Gwinn of Hero Practice ServicesIn the first installment of the special series, CEOs of DSOs, Emmet Scott interviews Josh Gwinn, CEO of Hero Practice Services. Josh talks all things leadership including "quality leadership," strategies that smaller groups can use at little to no cost and leadership and communication principles. Â
2020-05-2036 minDEO's Growth Secrets Podcast for Dental Organizations72: The Politics of DentistryOn today's episode, Emmet Scott hosts a unique panel of top dental thought leaders discussing the politics in dentistry. Rick Workman of Heartland Dental, Steve Thorne of Pacific Dental, Steve Bilt of Smile Brands, Chris Badgley of the ADSO and Jake Puhl of the DEO all share their thoughts and experiences on how to learn and become actively engaged in the political process within the dental industry. Â
2020-05-1549 minDEO's Growth Secrets Podcast for Dental Organizations71: Keys To Ramp-Up and Re-Open: Project Management Platforms, Team, and KPIsEmmet Scott hosts Jacob Puhl, CEO of The Dental Entrepreneur Organization, to discuss keys for ramping up as dental groups open or re-open. They navigate team safety, executive hiring, KPIs, project management platforms, measuring effectiveness, and other keys for a successful re-entry into the new dental world. Join the DSO Secrets Private Facebook Group now!
2020-05-1426 minDEO's Growth Secrets Podcast for Dental Organizations69: Team, Patients, Cash Flow - The 3 Step Framework For Cutting Through The NoiseEmmet discusses team, patients, and cashflow with Jacob Puhl, CEO of The Dental Entrepreneur Organization. They discuss these three keys as a framework to cut through the current noise and how to use this approach to lead your DSO in the new dental world.
2020-04-3031 minDEO's Growth Secrets Podcast for Dental Organizations66: Stress Tools in a Crisis with Dr. Mark Bird and JD StaceyListen in on today's episode with Emmet Scott as he discusses Stress Tools in a Crisis with Dr. Mark Bird and JD Stacey. Join us over on Facebook in the DSO Secrets Facebook Group.
2020-04-1952 minDEO's Growth Secrets Podcast for Dental Organizations65: Entrepreneur through the CrisisListen in on today's episode with Emmet Scott as he discusses how to entrepreneur through a crisis on a macro level.  Join us over on Facebook in the DSO Secrets Facebook Group.
2020-03-1025 minDEO's Growth Secrets Podcast for Dental Organizations64: How to Lead in a CrisisListen in on today's episode with Emmet Scott as he discusses how to lead in a crisis. Join us over on Facebook in the DSO Secrets Facebook Group.
2020-03-0331 minDEO's Growth Secrets Podcast for Dental Organizations63: Metrics, Vendors, and FinancialsListen in on today's episode with Emmet Scott as he discusses Metrics, Vendors, and Financials. Join us over on Facebook in the DSO Secrets Facebook Group.
2020-02-2625 minDEO's Growth Secrets Podcast for Dental Organizations62: Craftsman, Carpenter, and ContractorListen in on today's episode with Emmet Scott as he discusses the story of three women. The Craftsman, Carpenter, and Contractor. Join us over on Facebook in the DSO Secrets Facebook Group.
2020-01-3119 minDEO's Growth Secrets Podcast for Dental Organizations61: The Clinician and The Biz PersonListen in on today's episode with Emmet Scott as he discusses the Clinician and The Biz Person. Join us over on Facebook in the DSO Secrets Facebook Group.
2019-11-0617 minDEO's Growth Secrets Podcast for Dental Organizations60: Insourcing vs Outsourcing with JW OliverListen in on today's episode with Emmet Scott as he discusses the insourcing vs outsourcing with JW Oliver.  Join us over on Facebook in the DSO Secrets Facebook Group.
2019-10-3128 minDEO's Growth Secrets Podcast for Dental Organizations58: The D.O.P.E. SystemListen in on today's episode with Emmet Scott as he discusses the D.O.P.E System.  Join us over on Facebook in the DSO Secrets Facebook Group.Â
2019-10-1035 minDEO's Growth Secrets Podcast for Dental Organizations57: Interview with Brian Colao, Attorney, DSO SuccessListen in on today's episode with Emmet Scott and special guest Brian Colao Director or the DSO industry group at Dykema.  Join us over on Facebook in the DSO Secrets Facebook Group.Â
2019-10-0447 minDEO's Growth Secrets Podcast for Dental Organizations56: Interview with Mark Rudolph CPA Talking Strategy.Listen in on today's episode with Emmet Scott and special guest Mark Rudolph Talking CPA Strategy.  Join us over on Facebook in the DSO Secrets Facebook Group.Â
2019-10-0449 minDEO's Growth Secrets Podcast for Dental Organizations54: Discipline w/Guest host Dr. Charles MoserListen in on today's episode with Guest Host Dr. Charles Moser as he discusses the topic of discipline. Episodes referenced on creating SOP's: E30 SOP Hacks with Emmet Scott. Join us over on Facebook in the DSO Secrets Facebook Group.   To contact Dr. Charles email him at: cmoser@deodental.com
2019-09-2012 minDEO's Growth Secrets Podcast for Dental Organizations53: The Anxiety Cycle vs The Confidence CycleListen in on today's episode with Emmet Scott as he dives into the anxiety cycle. Emmet dives into how to identify anxiety, how to deal with it, and ways to break this cycle.  Join us over on Facebook in the DSO Secrets Facebook Group.
2019-09-1929 minDEO's Growth Secrets Podcast for Dental Organizations50: The Success CycleListen in on today's episode with Emmet Scott as he dives into the success cycle. Emmets dives into systems, processes, and a better alternative than copying someone else's SOP.  Join us over on Facebook in the DSO Secrets Facebook Group.
2019-08-1526 minDEO's Growth Secrets Podcast for Dental Organizations49: The Past and Future with Dr. Charles MoserListen in on today's episode with Emmet Scott and special guest Dr. Charles Moser, VP in charge of Community Management at DEO. Websites mentioned on the podcast: https://deodentalgroup.com/ To contact Dr.Moser by email: cmoser@deodentalgroup.com  Join us over on Facebook in the DSO Secrets Facebook Group.
2019-08-1557 min