Shows
DEO's Growth Secrets Podcast for Dental Organizations238: How Dental Membership Plans Double Visits and Cut No Shows by 50%What if you could cut no-shows in half and turn uninsured patients into your most loyal ones? In this episode, Dave, CEO of Clerri (Formerly Kleer + Membersy), shares how membership plans are changing the way practices grow. Patients come back more often, accept more treatment, and spend more with confidence. You’ll hear the simple steps to set it up in your practice, from one-minute sign ups to front desk workflows, and how it gives you the power to move away from low value insurance on your own timeline. 🎯 Want to see how membership plans could...
2025-08-2134 minDEO's Growth Secrets Podcast for Dental Organizations236: How Dentists Use IV Sedation to Close More Treatment PlansAre your patients saying no because they’re scared, not because they can’t afford it? For so many people, the thought of sitting through a long, painful appointment is enough to put their health on hold. In this episode, Kendall Hussein talks with Leah Zipperstein (Head of Strategy) and Clay Griffith (Head of Growth) from Vesper Institute about the real reason patients avoid care, especially when they need a lot of work. They explore how IV sedation can turn fear into relief, help patients finally say yes, and allow dentists to deliver the treatment their patients desperately need—while...
2025-08-0737 minDEO's Growth Secrets Podcast for Dental Organizations235: Why Being the Top Producer in Your Growing Dental Practice Is a Red FlagWhat happens when you’re producing $4.5M a year… but still feel stuck? In this episode, Dr. Ben Oppenheimer shares the real cost of being the top producer in a growing dental organization. From hiring associates and scaling to 7 practices, to the challenge of letting go and learning to lead, Ben opens up about the hard lessons that come with growth. He talks mentorship, internal training, and what it takes to stop being the bottleneck in your own business. If you're wearing all the hats, this one hits home. 🎯 Ready to increase your profit, build a stronger team, a...
2025-07-2445 minDEO's Growth Secrets Podcast for Dental Organizations234: Why $1M–$3M EBITDA Dental Practices Get the Highest ValuationsDid you know practices with $1M–$3M in EBITDA see the highest demand and valuations in today’s market? In this episode, Emmet Scott sits down with Brannon Moncrief, CEO & Principal of McLerran & Associates to unpack what actually drives practice value—and what silently holds it back. They talk owner-dependence, key man risk, and why growing same-store revenue matters more than adding new locations. If you're a dental entrepreneur looking to build a business with real value—whether you plan to sell or not—this one’s for you. 👇 Connect with Brandon Moncrief & McLerran & Associates: 📞 Text: 512-660-8505...
2025-07-0245 minDEO's Growth Secrets Podcast for Dental Organizations233: How One Dental Practice Recovered $400K by Fixing CollectionsIs $800,000 in unpaid claims sitting in your practice—and you don’t even know it? In this episode, we sit down with Shreyas Parab, CEO of Daydream, who shares the powerful story of running his mom’s dental practice—and uncovering a revenue nightmare. From growing up answering phones to battling $800K in outstanding claims, Shreyas breaks down how Daydream is helping practices finally get paid without burning out their teams. If billing headaches are costing you peace and profit, you’ll want to hear this. 👇 Learn more about Shreyas and Daydream: 🌐 https://daydream.dental
2025-06-2630 minDEO's Growth Secrets Podcast for Dental Organizations232: Save 30% on Dental Supplies Without Changing VendorsAre you overspending on dental supplies without even realizing it? In this episode, we sit down with Brad Freeman, Founder & CEO of SourceClub, to uncover how most practices are silently bleeding money through outdated procurement habits. Brad shares the real math behind supply costs, the hidden fees most GPOs don’t talk about, and why SourceClub's model is saving DEO members thousands. If your supply spend is creeping above 6%, this conversation might be exactly what you need to hear. 🎙️ Learn more about Brad Freeman and SourceClub: https://www.sourceclub.com 📞 Connect with Brad directly t...
2025-06-2030 minDEO's Growth Secrets Podcast for Dental Organizations231: How Top Dentists Cut Financial Management Time in HalfAre you still using paper checks to run your dental business? In this episode, we sit down with Ashley Valdivia, Account Executive at BILL, to talk about what’s really slowing down growth behind the scenes—manual payments, lost invoices, and late fees. Ashley shares real stories from practices who’ve reclaimed their time by streamlining finance workflows. You’ll hear what a well-oiled, growth-ready office looks like and why shifting financial processes might be the smartest move you make this year. 🔗 Download the AP & Expense Management Guide for Dental Groups: https://bit.ly/402l79F
2025-06-1223 minDEO's Growth Secrets Podcast for Dental Organizations230: How One Dentist Added $10K in Monthly Revenue Using Smarter Payment ProcessingAre rising credit card fees quietly draining your profits? One DEO member noticed an extra $10K in their account—and it wasn’t magic. In this episode, Emmet Scott chats with Roman Shtimerman, Director of Operations, and Steven Patala, Director of Sales, from Nadapayments about how dental practices can reduce processing costs without upsetting patients. They break down compliance myths, explain patient-friendly payment scripting, and share how simplifying collections can unlock serious cash flow. If you’ve ever wondered how to keep more of what you earn, this conversation is worth your time. 👇 Learn more about Nadapayments & how they...
2025-06-0534 minDEO's Growth Secrets Podcast for Dental Organizations229: Why 1,600+ Location DSOs Still Face Your Same Dental Practice ProblemsEver wonder if the challenges you’re facing will disappear once you grow your practice? In this episode, Emmet sits down with J.W. from SupportDDS to talk about why the problems don’t vanish—they multiply. They swap stories from the Destination DSO event, share real conversations between owners with 18 and 1600 locations, and get honest about leadership struggles, crucial conversations, and the hidden roadblocks that can stall your growth. If you’re wearing too many hats or feel like your team depends on you for everything—you’re not alone. 👇 Learn more about J.W. and SupportDDS:...
2025-05-2928 minDEO's Growth Secrets Podcast for Dental Organizations228: The Mistakes That Nearly Broke This $10M Dental GroupWhat happens when your second practice tanks and you're the only one holding it all together? In this episode, Dr. Alex Reznikov, Founder & Owner of Dental Group of Chicago, shares the raw truth about what nearly broke his growing dental group—and how he rebuilt it with the right people, systems, and mindset. From trusting too easily to learning the value of clear financials and leadership, Alex walks us through the real challenges dental entrepreneurs face when scaling. You’ll hear what it takes to lead through chaos, delegate with confidence, and finally get your business running like...
2025-05-2335 minDEO's Growth Secrets Podcast for Dental Organizations227: How 30 Missed Calls a Month Could Cost Your Dental Practice PatientsAre missed calls quietly draining your practice’s growth? In this episode, Jake Puhl sits down with Garrett Robins, Sales Director at Nexa, to talk about what really happens when phones go unanswered. Garrett shares real stories from dental practices—busy teams, missed opportunities, and patients slipping away. You’ll hear how practices are keeping phones covered after hours, booking appointments in real time, and giving their teams the support they need. If your front desk is stretched and you’re wondering what it’s costing you, tune in to hear how Garrett and Nexa are helping practices catch what they’...
2025-05-1531 minDEO's Growth Secrets Podcast for Dental Organizations226: How to Build a High-Value Dental Practice Buyers WantEver wondered what really happens behind closed doors in dental practice sales and private equity deals? In this episode, Emmet Scott sits down with Eric Scalzo and David Marks, Partners at Holland & Knight, to uncover the evolving world of dental M&A. They break down what buyers are really looking for, why compliance and culture go hand-in-hand, and how to build a business others actually want to buy. If you’re thinking about scaling, selling, or simply leading smarter—this one’s for you. 🔗 Learn more about Holland & Knight’s work in dental transactions and legal strategy: https://www...
2025-05-0846 minDEO's Growth Secrets Podcast for Dental Organizations225: How IV Sedation Doubles Dental Production and Helps Fearful PatientsWhat if the biggest growth opportunity in your practice was the 50% of patients no one else is talking to? In this episode, we sit down with Clay Griffith, Head of Marketing and Growth for Advanced Dentistry, and Leah Zipperstein, Head of Growth and Strategy at Vesper Institute, to unpack how fear-based patient behavior is actually a powerful opportunity for dentists ready to lead differently. You’ll hear real strategies for tackling IV sedation, improving patient acceptance, and transforming fear into your competitive edge. If you’re feeling stuck in high-volume, low-revenue chaos — this one’s for you. Tune in to learn...
2025-05-0145 minDEO's Growth Secrets Podcast for Dental Organizations224: How One Dentist Entrepreneur Unlocked Profit by Fixing RCMEver wonder why everyone seems to be making money except the dentist? In this episode, Emmet sits down with Dr. Vajahat Yar Khan, DEO Elite Member and CEO of DentTracks & USA Dental Solutions, to unpack how he scaled from 3 to 11 practices by solving one of the biggest headaches in dentistry: revenue cycle management. They dive into insurance verification, collections, outsourcing, and how tech can actually make your life easier—not harder. Feeling stuck or underpaid? This one’s for you. 🎯 Special Offer for DEO Members: Dr. Khan is offering a free practice analysis ($7,000 value) and access...
2025-04-1742 minDEO's Growth Secrets Podcast for Dental Organizations223: Why Your Dental Practice's Google Business Profile Isn’t Ranking and How to Fix ItFeeling frustrated that your Google Business Profile still isn’t ranking—even after optimizing everything? In this episode, Emmet sits down with James Kuck, SEO Lead at HIP Creative, to unpack what’s really working in local SEO for dental practices. They dive into Google Business Profile hacks, the power of proximity, how reviews impact your rankings, and why answering the phone might be your best marketing move. If you're ready to turn clicks into new patients and optimize every lead, this one’s for you. 🎯 James is offering a free SEO audit—just head to hip.agency/contac...
2025-04-1037 minDEO's Growth Secrets Podcast for Dental Organizations222: The Associate Retention Playbook Every Owner NeedsWhat if the key to associate retention isn’t equity—but leadership? In this episode, Dr. Samson Liu, Founder of SOHDental, shares how he scaled to 40+ locations by focusing on people-first leadership, trust-building, and operational clarity. He breaks down his method for mentoring associates, tightening schedules without burnout, and boosting case acceptance through a simple mindset shift. You’ll hear tactical gems on culture, accountability, and how to spot—and fix—what’s quietly draining your growth. 🎯Ready to increase your profit, build a stronger team, and finally break free from the day-to-day? Schedule your free Growth Accelerator Cal...
2025-03-271h 09DEO's Growth Secrets Podcast for Dental Organizations221: Meet the DEO’s New CEO and the Next Chapter in Coaching & CommunityWhat happens when a founder realizes their best role isn’t as CEO? In this episode, we break down a major transition at the DEO—Jake Puhl moves into a Chief Growth Officer role while Emmet Scott steps in as CEO. But this isn’t just about titles. It’s about recognizing where you thrive, aligning your role with your strengths, and making bold moves for business growth. Jake and Emmet dive deep into how being an owner gives you the freedom to decide where you belong in the company and what’s best for its future. You don’t have to fo...
2025-03-1027 minDEO's Growth Secrets Podcast for Dental Organizations220: Book 30% More Appointments Without More Staff in Your Dental PracticeAre you losing patients before they even walk through your door? Even with a great front desk team, calls go unanswered, details get missed, and new patients move on. In this episode of DEO’s Growth Secrets, Jake Puhl talks with Abdul Jamjoom, CEO & Co-Founder of Arini AI, about a simple solution: an AI phone assistant that answers every call, collects complete patient information, and books appointments without adding to your staff’s workload. If you want to fill your schedule and improve patient experience without hiring more team members, check out Arini AI. 🚨Exclusive for DEO...
2025-02-2725 minDEO's Growth Secrets Podcast for Dental Organizations219: The Sensor Problem Draining Your Cash Flow and How to Solve ItAre you overpaying for dental sensors and getting stuck in a cycle of costly repairs? In this episode, we sit down with Aaron DeCorte, VP of Sales & Marketing at JAZZ Imaging, to uncover why traditional sensor purchasing is outdated—and what smarter, cost-saving alternatives exist. We dive into the frustrations of managing equipment across multiple locations, the hidden costs of warranties, and how a subscription model is changing the game. If you’re looking for a hassle-free way to keep your practice running smoothly, don’t miss this conversation. Learn more about JAZZ Imaging and how they’re transforming dental i...
2025-02-1321 minDEO's Growth Secrets Podcast for Dental Organizations218: Insurance Verification Solutions Every Dental Entrepreneur Needs to KnowAre outdated insurance verification processes draining your time and profitability? In this episode, Vivek Kinra, CEO of Verrific, shares how his wife’s experience as a dentist inspired him to tackle the inefficiencies plaguing dental practices. From endless phone calls to denied claims, Vivek breaks down the challenges teams face and how Verrific simplifies verification to save time and increase collections. With relatable stories and practical insights, Vivek reveals how smarter workflows can transform your practice. Don’t miss this conversation and discover how Verrific can help your dental team thrive. 📲To Learn More About Verrific...
2025-01-0941 minDEO's Growth Secrets Podcast for Dental Organizations217: Unlock the Secrets to Patient Growth with HIP CreativeWhat’s the secret to making your dental practice thrive without wasting money on ineffective marketing? In this episode, we sit down with Luke Infinger, CEO & Co-Founder of HIP Creative, to uncover the strategies behind transforming your practice’s systems into a patient-generating powerhouse. From mastering front desk training to tracking ROI with precision, Luke shares how HIP Creative’s unique, holistic approach goes beyond ads to help practices integrate into their communities and build lasting trust. Tune in to hear how their proven methods can elevate your team, attract more patients, and drive real results for your practice!
2024-12-2623 minDEO's Growth Secrets Podcast for Dental Organizations216: Cut 200 Admin Hours Monthly and Focus on Practice GrowthDo you feel stuck managing endless admin tasks instead of focusing on growing your dental practice? Join Jake Puhl and Steijn Pelle, CEO & Co-Founder of Lassie, as they uncover how technology is reshaping the dental industry. In this episode, you’ll hear how Steijn’s journey—from Silicon Valley to sitting in a dental office—sparked the creation of tools that cut admin time from 200 hours a month to just 2. Learn how automation, AI, and smarter systems can help you reclaim your time, refocus on leadership, and scale your practice. This is a must-listen for growth-minded dental entrepreneurs! ...
2024-12-1957 minDEO's Growth Secrets Podcast for Dental Organizations215: Why Dentists Must Embrace the AI Revolution NowAre you ready to transform how you diagnose, communicate, and grow your dental practice? In this episode, we dive into the groundbreaking ways AI is reshaping dentistry with Florian Hillen, the CEO of VideaHealth. Learn how AI-powered tools help dentists improve patient trust, streamline diagnosis, and boost treatment acceptance rates. We discuss real-world applications like showing patients disease progression in vivid detail and bridging the gap in underdiagnosed issues like periodontal disease. Whether you run a single location or multiple practices, this episode will inspire you to embrace technology that enhances patient care and drives profitability.
2024-12-1321 minDEO's Growth Secrets Podcast for Dental Organizations214: Dental Marketing That Actually Grows Your Bottom LineEver wondered where your marketing dollars really go—and how to make them work harder for you? In this episode, Jake Puhl sits down with Neil Zemba, founder of Rise DDS, to uncover the secrets of marketing attribution and its game-changing impact on dental practices. They dive into the challenges of tracking ROI, the power of connecting marketing systems to patient management software, and why understanding data is the key to doubling your new patient numbers. If you’re ready to take control of your marketing and grow your practice profitably, this conversation is a must-listen! 📖Do...
2024-12-0629 minDEO's Growth Secrets Podcast for Dental Organizations213: 2025 M&A Trends Every Dental Entrepreneur Must KnowHow will the 2025 M&A landscape shape your dental practice’s future? In this episode, Chip Fichtner, Principal at Large Practice Sales, explores the opportunities invisible DSO partnerships create for growth-minded dentists, from scaling strategies to achieving record valuations. He also breaks down what the 2024 election results mean for dental M&A and how legislative changes could impact consolidation trends. You’ll learn how to make your practice more attractive to investors, the latest on practice valuations, and why now is the time to act. Packed with insights tailored for dental entrepreneurs, this episode is your guide to navigating the...
2024-11-2125 minDEO's Growth Secrets Podcast for Dental Organizations212: Unlock Practice Growth with An All-in-One Technology SolutionAre you running your multi-million-dollar practice with outdated systems? In this episode, Jake Puhl sits down with April Lowry, General Manager of Ora Dental, to dive into the game-changing potential of streamlined practice management. Discover how Ora’s all-in-one platform is tackling hidden inefficiencies, unifying everything from scheduling and claims processing to AI-powered imaging—all designed to save you time, reduce costs, and improve patient experience. If you're ready to make technology work for you and simplify your practice's growth, this episode is a must-listen for dental leaders looking to stay ahead. 📲Learn more about Ora & Fo...
2024-11-1524 minDEO's Growth Secrets Podcast for Dental Organizations211: CEO Series: Is AI the Path to Dental Growth or Is It PeopleIs AI the future of dental leadership—or just another tool? In this episode of our CEO Series, we sit down with Amol Nirgudkar, a tech innovator & CEO at Patient Prism, to explore his unique perspective on AI’s role in transforming dental practices and the world beyond. He shares insights into how AI can identify hidden challenges yet emphasizes that true growth still relies on human connection and a leadership mindset. This conversation offers a thought-provoking look at how tech and humanity intersect, inspiring dental entrepreneurs to lead with purpose as they grow. Connect with...
2024-10-3125 minDEO's Growth Secrets Podcast for Dental Organizations210: How to Stop Losing Patients with a Membership Continuity PlanAre you losing 9 out of 10 uninsured patients and not sure why? In this episode, Jake Puhl, CEO of the DEO, talks with Paul Lowry, CEO & Co-Founder of Dental Menu, about a membership continuity plan that’s helping practices solve retention problems and boost profitability. They reveal shocking stats on patient retention and explain how a true membership continuity plan can keep patients coming back. You’ll learn the difference between discount plans and real membership programs, plus long-term strategies to maximize patient value. Tune in to discover how to grow your practice with smarter, more effective solutions.
2024-10-2426 minDEO's Growth Secrets Podcast for Dental Organizations209: Cut Costs, Not Quality: Secrets from VOCO ExpertsJake Puhl, CEO of the Dentist Entrepreneur Organization, hosts Gregor Connell, Director of Clinical Education, and Brian Curley, Director of Strategic Markets at VOCO America. They dive into the critical balance of cost and quality in dental supplies, exploring why "cheap" isn't always best. Greg shares insights from his 35 years in the field, offering clinical solutions to common dental challenges, while Brian discusses how VOCO’s innovative materials help practices save money without sacrificing quality. Together, they cover change management, product efficiency, and the impact on both small and large dental groups, making this a must-listen for growth-minded dental en...
2024-10-0924 minDEO's Growth Secrets Podcast for Dental Organizations208: Grow Your Dental Practice with Streamlined Ortho Care and FinancingIn this episode, Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Kevin Gladstone, Director of Sales at OrthoFi, and Jay Hogan, Vice President and Co-Founder of PerfectFitOrtho. They discuss a powerful partnership aimed at helping dental practices offer more orthodontic care, streamline treatment plans, and simplify payment processes for patients. Kevin and Jay share how combining flexible financing with efficient workflows can boost case acceptance and profitability. If you're a dental entrepreneur looking to grow your ortho cases and enhance patient satisfaction, this episode is for you! 📖Download AcceptCare's 2024 Benchmark Report for Free 🔗 https://bit.ly/4gTp6fy...
2024-10-0425 minDEO's Growth Secrets Podcast for Dental Organizations207: Building People-First Cultures to Attract and Retain Top TalentJake Puhl, CEO of the Dentist Entrepreneur Organization, hosts Jamie Viramontes, Founder and CEO of Konnect. Jamie shares insights from his 25-year career in human resources, discussing how to attract and retain top talent in the dental industry. They explore the current labor challenges, such as managing generational gaps and creating engaging workplace cultures. Jamie emphasizes the importance of connecting with employees and developing career paths to improve retention. He also discusses the ROI of effective HR strategies and how Konnect helps dental practices build scalable, people-first cultures. Connect with Jamie Viramontes: LinkedIn: http://www...
2024-09-2626 minDEO's Growth Secrets Podcast for Dental Organizations206: CEO Series: How J.W. Oliver Built a Global Dental Support TeamIn this episode, Jake Puhl, CEO of the Dentist Entrepreneur Organization, hosts J.W. Oliver, Managing Partner of Support DDS, for the second installment of the CEO series. They discuss leadership, delegation, and scaling a business globally. J.W. shares his journey from running a small dental equipment company to leading a team of 1,200 across multiple countries. He emphasizes the importance of empowering others, focusing on high-impact tasks, and having a coach. Tune in for practical insights on overcoming leadership challenges and elevating your skills as a leader. Connect with J.W. Oliver: Email: jw...
2024-09-1925 minDEO's Growth Secrets Podcast for Dental Organizations205: CEO Series: How Brannon Moncrief Built a Leading M&A FirmIn this first episode of the CEO Series, Jake Puhl sits down with Brannon Moncrief, CEO & Principal at McLerran & Associates, to kick off a new lineup of powerful conversations with industry leaders. Each episode will dive into the entrepreneurial journeys of CEOs, uncovering how they navigate challenges and scale their businesses. In this episode, Brannon discusses his path from dental finance to M&A, growing McLerran & Associates, and leading over 1,500 dental practice transactions. He dives into topics like navigating the consolidation of the dental industry, mastering delegation, building a strong team, and balancing personal life while growing...
2024-09-1227 minDEO's Growth Secrets Podcast for Dental Organizations204: Mastering Dental Financials with Good Margins Dental AccountingIn this episode, Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Michelle Lee, Owner of Good Margins Dental Accounting (Super Accountants for Super Dentists). They dive into why having clean financials is crucial for dental practices, how transparency can impact decision-making, and the common pitfalls dentists face with financial management. Michelle also shares tips on optimizing financial practices, understanding where your money is going, and strategies for better financial health. Whether you're a solo practitioner or running multiple locations, this episode is packed with actionable advice to help you thrive in 2024. To Learn More A...
2024-07-2529 minDEO's Growth Secrets Podcast for Dental Organizations203: Increase Practice Revenue and Patient Trust with Smile Warranty's Comprehensive CoverageIn this episode, Jake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Hilary Jorgensen, COO of Smile Warranty. They discuss how Smile Warranty covers every 'what if' in life, from accidents to poor hygiene, offering zero-cost retreats or repairs for patients. Hilary explains how this innovative warranty reimburses dentists up to their full fee value, not just what insurance covers. They dive into the benefits for both patients and practices, highlighting how Smile Warranty can enhance patient trust, boost revenue, and ensure comprehensive care. To Learn More About Smile Warranty Visit👉 https://bit.ly/S...
2024-07-1830 minDEO's Growth Secrets Podcast for Dental Organizations202: Innovative Strategies for Transforming Patient Experience with Tend DentalJake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Andy Grover, Co-Founder & Chief Development Officer at Tend Dental. This episode dives into Tend's unique patient experience approach, their rapid growth since launching in 2019, and innovative strategies in urban markets. Andy shares insights on navigating the challenges of expanding a dental group during the pandemic and Tend's vision for future growth. He highlights innovative practices such as personalized patient care, leveraging technology to enhance the patient journey, and designing welcoming, patient-centric clinic environments. These strategies have significantly increased their Net Promoter Score (NPS), boosted patient retention, and transformed the overall...
2024-07-0359 minDEO's Growth Secrets Podcast for Dental Organizations201: Secrets to Successful Dental Practice TransitionsJake Puhl, CEO of The Dentist Entrepreneur Organization, hosts David Haynes, VP of National Practice Sales at Menlo Dental Transitions. They dive deep into the intricacies of dental practice transitions, focusing on the current marketplace for exits, mergers, and acquisitions. David shares insights on creating competitive environments for selling practices, the importance of financial transparency, and strategies to maximize practice valuation. They also discuss how the market has evolved post-COVID and the growing sophistication of both buyers and sellers. This episode is a must-listen for dental entrepreneurs considering their future transition plans. To Learn More A...
2024-06-2834 minDEO's Growth Secrets Podcast for Dental Organizations200: Unlocking the Clear Aligner Economy with PerfectFitOrthoJake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Jay Hogan, Vice President and Co-Founder of PerfectFitOrtho, and Dr. Noel Liu, Owner of Secure Dental. They dive into the thriving aligner economy and its impact on modern dental practices. Dr. Liu shares how he successfully integrated PerfectFitOrtho into Secure Dental, highlighting the ease of implementation and the substantial benefits. They explore advancements in aligner technology, the financial advantages of incorporating aligners, and strategies to leverage this growing market. They also discuss enhancing patient satisfaction, boosting practice revenue, and streamlining operations by offering virtual consultations and weekly patient monitoring, reducing...
2024-06-2136 minDEO's Growth Secrets Podcast for Dental Organizations199: Essential Insurance and Retirement Strategies for Dental EntrepreneursJake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Shawn Johnson, VP of Business Development, and Lara Blaine, Property and Casualty Manager at Treloar & Heisel. They dive into the essentials of insurance and retirement planning for dental practices. Shawn emphasizes the importance of comprehensive insurance coverage and regular policy reviews, while Lara shares insights on managing property and casualty risks, including cyber threats and natural disasters. They share real-life examples, from tornadoes destroying new practices to age discrimination lawsuits, highlighting the need for tailored insurance solutions to safeguard your practice and ensure peace of mind. Do...
2024-06-0730 minDEO's Growth Secrets Podcast for Dental Organizations198: Mastering IV Sedation Dentistry for Practice GrowthJake Puhl, CEO of The Dentist Entrepreneur Organization, hosts Dr. Scott Sayre, Founder & Instructor at the Vesper Institute, and Dr. Chris Martin, Co-Founder & CEO of Village Dental, as they delve into the world of sedation dentistry. Learn how Dr. Sayre's Cincinnati-based practices excel using advanced IV sedation techniques, and how Dr. Martin scaled similar models to achieve impressive revenue across multiple locations. They also discussed the importance of mentorship, the integration of IV sedation dentistry for practice growth, and the benefits of hands-on learning at the Vesper Institute. This episode is packed with valuable information on enhancing patient care...
2024-05-3134 minDEO's Growth Secrets Podcast for Dental Organizations197: Revolutionizing Communication Systems for Enhanced Practice EfficiencyIn this episode, Emmet hosts Kevin Tallman, CEO of Mango Voice, to discuss innovative dental communication systems. They delve into how cutting-edge technology can streamline practice communication, enhance patient experience, and improve operational efficiency. They also share practical tips for seamlessly integrating new communication systems, real-life success stories from dental entrepreneurs who have benefited from these advancements, and the critical role of effective communication in scaling a dental business. Tune in for actionable advice and expert insights tailored for high-revenue dental entrepreneurs, aiming to revolutionize patient interactions and internal communications for a more connected and efficient practice.
2024-05-2429 minDEO's Growth Secrets Podcast for Dental Organizations196: Digital Marketing Essentials for Practice GrowthIn this episode, Emmet hosts Max Baybak, Co-Founder and Chief Growth Officer, Influx Marketing, to discuss valuable insights on maximizing digital marketing strategies for dental practices. They delve into the nuances of crafting a strong web presence, the power of consistent content creation, and why every dental entrepreneur needs to think of themselves as specialists. Max also shares expert tips on follow-up processes to bring in high-value patients and the advantages of niching down without limiting your services. Additional topics include patient avatars, selecting the right advertising channels, medium, message, competition, pay-per-click advertising, local SEO, engaging social media content...
2024-05-1643 minDEO's Growth Secrets Podcast for Dental Organizations195: Direct Mail & Digital Marketing Synergies To Increase Patient Flow & Practice RevenueIn this episode, Emmet hosts Jessie Stamp, Marketing Consultant, and Judy Webster, VP Sales & Service, both of PatientNEWS. They take a deep dive into modern dental marketing, both traditional methods like direct mail and digital strategies, covering how strategically planning your marketing efforts can help mitigate the impact of rising inflation and increase revenue. Emmet, Jessie, and Judy explore how direct mail maintains a tangible presence in a digital age, fostering brand awareness and patient engagement; the synergy between direct mail and digital efforts, and optimizing campaigns to bolster online visibility and cultivate lasting patient relationships. Learn about SEO...
2024-05-1036 minDEO's Growth Secrets Podcast for Dental Organizations194: Learn, Earn, So You Can Return; Copy Genius; and Other Advice with Dr. Bill DorfmanIn this episode, Emmett hosts the world’s most famous cosmetic dentist and New York Times Bestselling Author, Dr. Bill Dorfman. He shares his incredible career story and entrepreneurship journey offering advice for new and experienced dental entrepreneurs alike. Emmet and Dr. Dorfman discuss mindsets and frameworks for success including: making your opportunities; when you get a great opportunity don’t just take it, master it; learn, earn, so you can return; copy genius; the 10 culture; and more. Dr. Dorfman shares the entrepreneurship lessons he’s learned from educating himself on business, out-of-the-box marketing strategies, and bringing in patients; how cel...
2024-05-0335 minDEO's Growth Secrets Podcast for Dental Organizations193: Why You Need Financial Clarity To Grow Your Practice & How To Get ItIn this episode, Emmet hosts JW Oliver, Managing Partner, SupportDDS and Tanner Applegate, Founder, Unify, taking a deep dive into a universal dental entrepreneur struggle: financial clarity and why grasping your business's financial health is crucial to reaching your growth goals. They cover the importance of leveling up your financial acumen from understanding profit and loss, EBITDA, forecasting, ensuring your metrics and reports are timely and accurate, and much more. Emmet, JW, and Tanner explore the journey from relying on accountants for basic financial reports to realizing your need for CFO-level support. They offer innovative solutions for procuring such s...
2024-04-2639 minDEO's Growth Secrets Podcast for Dental Organizations192: Navigating Growth Challenges: A Conversation with Verne Harnish, Bestselling Author of “Scaling Up”Jake Puhl, CEO of the Dentist Entrepreneur Organization, guest hosts this episode, a discussion with Verne Harnish, Founder of Entrepreneurs’ Organization/Founder & CEO of Scaling Up, who is a keynote speaker at DEO Summit 2024, June 13th-15th in Orlando. Verne and Jake explore how to scale a successful business amidst economic uncertainties, focusing on pricing, compensation, and gamification strategies. Through insights from Verne with references to his best-selling books “Scaling Up” and “Mastering the Rockefeller Habits”, they also consider the complexities of leadership development, emphasizing a shift towards "care ship" to foster employee engagement and organizational growth. They share actionable...
2024-04-1517 minDEO's Growth Secrets Podcast for Dental Organizations191: Exploring Dental Market Shifts & Maximizing Practice ValueIn this episode, Emmet hosts Brannon Moncrief, CEO & Principal of McLerran & Associates to discuss shifts in the dental industry market, particularly in light of recent macroeconomic changes like inflation and interest rate increases. They take a deep dive into the intricacies of building and sustaining successful dental organizations, in particular focusing on strategies for eventual sale or long-term ownership; aligning organizational goals with market demands; navigating practice sales, understanding buyer expectations and maximizing economic outcomes; and more. With a focus on practical strategies and real-world examples, Emmet and Brandon offer valuable perspectives on navigating the competitive and evolving landscape o...
2024-04-1241 minDEO's Growth Secrets Podcast for Dental Organizations190: Navigating The Changing Insurance Reimbursement LandscapeIn this episode, Emmet hosts Nick Noda, Group Account Executive at Kleer, to discuss the changing insurance reimbursement landscape. Emmet and Nick overview and diagnose why insurance reimbursements are not keeping up with the increasing expenses of running a practice, whether it is a crisis, and how/whether dental owners and entrepreneurs can operate more efficiently/employ other strategies to mitigate this challenge. Related topics discussed include consumer behavior, patient demands, software, the maturing DSO industry, staying competitive, economic/inflationary pressures, labor challenges, bridging the gap for patients who do not have insurance, dental membership plans, and much more.
2024-04-0438 minDEO's Growth Secrets Podcast for Dental Organizations189: Women Leaders in Group DentistryIn this episode DEO Coach Amber Nish hosts Dr. Lori Noga, founder and CEO of Tranquility Dental Wellness Center with 4 locations in Washington state; Dr. Maja Martin, co-owner and chief dental officer of Village Dental with 4 locations in North Carolina; and Camie Worley, DEO Operations Coach. They each share their career journeys highlighting their successes and lessons learned. Dr. Noga, Dr. Martin, Camie, and Amber also discuss a multitude of topics on women's leadership in group dentistry including the benefits of having women in ownership/leadership positions; the difference between how a woman leads vs. how a man leads; “Mo...
2024-03-2946 minDEO's Growth Secrets Podcast for Dental Organizations188: Decoding Accounting & Financials for Scaling SuccessIn this episode, Emmet hosts Patrick Arnold, Manager, and Mark Rudolph, Shareholder, both from Elliot Davis, discussing accounting and finance for dental entrepreneurs on everything from benchmarking, partnerships, associate equity, compensation, margins, financial acumen, and more. They cover the accounting specialties of tax accounting, tax strategy, and managerial accounting, emphasizing the need for tailored accounting services. Mark and Patrick advise on essential capabilities for dental owners' finance/accounting teams, stressing forward-looking accounting, budgeting, and forecasting. They outline steps to align financial systems with practice growth, ensuring access to crucial data for successful scaling. To Learn M...
2024-02-0939 minDEO's Growth Secrets Podcast for Dental Organizations187: Large Practice Sales and PartnershipsIn this episode, Emmet hosts Chip Fichtner, Co-founder and Principal, Large Practice Sales. They discuss what's happening in the marketplace right now; partnerships; if you're thinking about a transaction; what constitutes a “large practice sale”; ways deals are being structured currently, the difference between a DSO and an “IDSO”; and much more. Chip shares what numbers to look out for and any potential red flags when considering a transaction. They dive deep into specific financial indicators to review when evaluating a DSO’s financial health, and many more financial topics. To Learn More About Large Practice Sales Visit...
2024-01-2643 minDEO's Growth Secrets Podcast for Dental Organizations186: Revolutionizing Dentistry: Maximizing Profitability with Rectangle Health's Tech SolutionsIn this episode, Emmet Scott sits down with Brian Doyle from Rectangle Health to explore the crucial topic of profitability in dental practices. Together, they navigate the landscape of Rectangle Health's innovative solutions, including post-adjudication balance collection, virtual insurance card processing, and waitlist management with patient self-scheduling. Discover how these tools simplify payment processes, automate insurance tasks, and optimize scheduling, ultimately boosting revenue and enhancing the patient experience. Doyle emphasizes the pivotal role of technology in reducing costs and increasing efficiency, making this episode a must-listen for dental professionals looking to stay ahead in the industry.
2023-12-1632 minDEO's Growth Secrets Podcast for Dental Organizations185: The Secret to Scaling: The Power of Organizing Your IdeasIn this episode of "DEO Growth Secrets," Emmett unravels the key to scaling your dental group business. Instead of traditional growth strategies like capital or team expansion, he unveils the often overlooked secret: the power of organizing and prioritizing your ideas. Emmett introduces the IDOPE process (all ideas documented, organized, prioritized, then executed), a simple yet highly effective method to supercharge business growth. With the IDOPE process, you can create clarity and focus, ensuring your projects make a real impact. Join Emmett on this journey to learn how to overcome overwhelm, implement efficient project management, and scale your dental...
2023-11-1017 minDEO's Growth Secrets Podcast for Dental Organizations184: Student Loan Repayments: What it Means for You as a Dental LeaderIn this special episode of DEO Growth Secrets Podcast, host Emmet Scott and CEO of the DEO Jake Puhl dive into student loan repayments and its potential impact on the dental industry and answer questions from DEO members in real time. Join us for essential insights into navigating the evolving dental landscape.
2023-11-0441 minDEO's Growth Secrets Podcast for Dental Organizations183: Cracking the Growth Code: Defining Your DepartmentsHave you ever wondered about the right staffing and costs for essential departments like RCM, HR, marketing, and finance? It's a common concern, but the first right question, "How are you defining your department?" often remains unasked. In today's episode, Emmet unravels the significance of clear definitions in leadership, paving the way for success.
2023-10-2313 minDEO's Growth Secrets Podcast for Dental Organizations182: Commercial Real Estate Ownership for Dental Practice OwnersIn this episode, Emmet speaks with Kyle Henderson, Head of Acquisitions, Withco about “all things” real estate investment. In particular, Kyle discusses a real estate investment strategy that emphasizes properties crucial for a business's income generation, often referred to as "mission critical locations." He explains why dental facilities are a prime example of such essential locations. Kyle shares the key benefits of commercial real estate ownership for dental practice owners. Emmet and Kyle cover why investing your capital in your practice, is a worthy financial move to consider because it allows you to have more control of your financial futu...
2023-10-0627 minDEO's Growth Secrets Podcast for Dental Organizations181: Navigating Inflation in Dental: Unique Solutions To Save on Labor & Billing Costs In this episode, Emmet hosts J.W. Oliver Jr., Managing Partner; Brenda McNulty, Dental Group Director; and Victoria Johnson, Chief Growth Officer of RCM Solutions; all of SupportDDS to discuss and explore how inflation is affecting the dental industry, forcing dental entrepreneurs to rethink their strategies, especially with growing labor and patient acquisition costs. They cover unique solutions that technology offers to help mitigate the effects of an inflationary rollercoaster economy, including centralizing and offshoring workload with remote teams while maintaining high-quality customer service. They overview how adding remote team members to your staff works, and discuss tasks...
2023-09-2932 minDEO's Growth Secrets Podcast for Dental Organizations180: Fueling DSO Growth with AI: Strategies for Scalability and SuccessIn this episode, Emmet hosts Adam McDaniel, Segment Manager, Henry Schein One, and Florian Hillen, Founder & CEO, VideaHealth, to discuss AI and how it can boost dental company growth. They discuss AI’s capabilities, the opportunities it offers, and contingencies to be aware of. Emmet, Adam, and Florian break down whether AI can really leverage value between the team and the patient and likewise for associates and standard of care. They cover many other tech/AI topics such as integrating software, simplifying daily tasks, using AI for research and marketing, and much more. To learn mor...
2023-09-2252 minDEO's Growth Secrets Podcast for Dental Organizations179: 3 Things You Need to Scale Your Dental OrganizationIn this episode, Emmet reflects on what successful dental organizations have in common. He discusses the DEO Growth 30 (the 30 foundational things that you need in order to grow a thriving dental group) and highlights 3 of them. 1: Prioritization is key to moving from entrepreneur to executive. 2. Having a well-defined org chart is key for a cohesive team, healthy culture, defining responsibilities, etc. 3. Timely and accurate P&L statements are a must-have reference for making the right decisions to scale. Emmet dives deep into each of these, illustrating how they function in a thriving, growing dental group.
2023-09-1111 minDEO's Growth Secrets Podcast for Dental Organizations178: 4 Stages of High Achieving LeadersIn this episode, Emmet breaks down the 4 stages of high-achieving leaders. He gives this framework so you can benchmark yourself or a team member and forge a path to get to the next level. He explains the qualities and work approach for each level: 1. reactive stars, 2. superstars, 3. universe (or galaxy), and 4. creator. Emmet offers insight into how entrepreneurs can use this framework to level up their leadership development of themselves and their team to successfully grow their businesses and achieve goals.
2023-09-0513 minDEO's Growth Secrets Podcast for Dental Organizations177: Vendors as Collaborative Partners: Supporting a Growing Dental Company's Organizational Needs In this episode guest host DEO Partner Dr. Eric J. Roman talks with Mike Alessio, General Manager, Danaren Dental Laboratory, and Scott Stapleton, VP of Business Development, Bonadent, to discuss how dental industry vendors can be more than just dental company suppliers, taking on an integrated partner role in driving growth and supporting organizational needs. This is especially true for a dental company’s relationship with its dental lab. They discuss the evolution of the lab industry and - how similar to dental companies - dental labs are also consolidating. Dr. Roman, Mike, and Scott address how vendor relationships ar...
2023-08-1836 minDEO's Growth Secrets Podcast for Dental Organizations176: Overcoming the Cost Barrier Early in the Patient Journey In this episode, Emmet hosts Shirley Misiak, VP of National Accounts for Dental for CareCredit, to discuss why offering ease of payment/financing options is a simple way to take better care of your patients, is a win-win for your dental company, and can increase your profitability. Shirley and Emmet overview the integral part patient financing can play any successful dental practice for case acceptance, patient flow, patient recare, and more. They discuss how with today’s integrative and adaptive software and tech, it’s easier than ever to incorporate patient finance options into the software platforms your dental compa...
2023-08-1130 minDEO's Growth Secrets Podcast for Dental Organizations175: Perio Opportunities to Increase RevenueIn this episode Emmet hosts Liz Nies, RDH, DSO Liaison and Team Trainer, Perio Protect to discuss perio opportunities to provide more care and value to patients while offering additional revenue streams. Additionally, they cover ways to mitigate rising labor costs; perio disease, and its issues, with an overview of products to help; how innovative products can help hygienists collaborate with patients for better perio care outcomes; and much more! Tune in to learn more about perio opportunities to increase revenue in your dental practice. To Learn More: Visit: http://perioprotect.com/dso Read Reviews...
2023-07-2119 minDEO's Growth Secrets Podcast for Dental Organizations174: Innovation in OrthoIn this episode, Emmett hosts Jay Hogan, Founder, PerfectFitOrtho, and Dr. Ilan Abramowitz, Founder, PerfectFitOrtho. They discuss innovative ways to increase revenue and drive down costs in today’s dental practices as well as the inherent challenges of being an entrepreneur, the economy, and much more. The main focus of their conversation is on orthodontics and innovation, specifically how incorporating this specialty into your dental company may be easier than you think. The orthodontics space has more opportunities than ever before and a dental entrepreneur can often deliver this additional care without any equipment or upfront investment. To...
2023-06-1735 minDEO's Growth Secrets Podcast for Dental Organizations173: Clear Aligners: Maximizing Patient Value without Excessive Demands on StaffIn this episode, Emmet hosts David Rodriguez, Vice President of Professional Relations and Marketing at SmileDirectClub. They explore the significance of aligners for the dental industry, discussing their ability to benefit patients without placing excessive demands on staff. David focuses on how aligners can help solve 2 questions for any dental company whether an individual practice or scaled-up DSO: 1 How can your business unlock current patient value/find new patients? 2. How can digital technology help solve capacity issues? Emmet and David cover the possibilities, opportunities, and contingencies aligners present in maximizing the opportunity for revenue with efficiency. To...
2023-05-3130 minDEO's Growth Secrets Podcast for Dental Organizations172: Innovative Products To Improve Efficiencies in Your PracticeIn this episode, Emmet hosts Christopher Holden, President, of Ivoclar North America. They discuss key business principles Christopher has heeded in his career navigating and as a leader in both small and big companies. Emmet and Christopher highlight why keeping innovation at the forefront of what any business does is key, and in dentistry that means best serving the needs of patients for convenience and quality - whether it’s the services dentistry provides or the products both doctors and patients need. Christoper talks about how Ivoclar embodies this philosophy, and reviews how their products can help you create ef...
2023-05-2028 minDEO's Growth Secrets Podcast for Dental Organizations171: Large Practice Sales Trends with Chip Fichtner In this episode, Emmet hosts Chip Fitchner, Co-founder and Principal, Large Practice Sales. They discuss the difference between a DSO and what Chip calls an “IDSO”, what's happening in the marketplace right now if you're thinking about a transaction, what constitutes a “large practice sale”, ways deals are being structured currently, and much more. Chip shares what numbers to look out for and any potential red flags when considering a transaction. They dive deep into specific financial indicators to review when evaluating a DSO’s financial health, and many more financial topics. To learn more about Large Practice S...
2023-05-1239 minDEO's Growth Secrets Podcast for Dental Organizations170: Increase Revenue, Profit & Have Healthier, Happier Teams with the Dental-Specific Operating SystemIn this episode, Emmet hosts DEO Partner Josey Sewell to discuss DEO MAP, the only operating system created specifically for growing dental companies. Josey and Emmet cover what exactly an operating system is and how it can provide direction and clarity for running and growing a thriving dental company. Josey shares why the greatest opportunity your organization has right now is your team - unlocking and unleashing human energy and potential. She highlights how DEO MAP can help dental companies do that and in turn increase not only their revenue and profit but have healthier, and happier teams with bett...
2023-05-0522 minDEO's Growth Secrets Podcast for Dental Organizations169: Investment Opportunities Most Dentists Don't Consider But Should In this episode, Ken Kaufman hosts Troy Eckard, CEO & Manager, of Eckard Enterprises to discuss alternative asset classes and unique investment opportunities for dentists and entrepreneurs to earn passive income. They also discuss the topics of what it means to be a high net-worth individual; private equity; traditional financial investment institutions; the volatile current economy; energy and mineral rights investments; banking; the stock market; retirement and estate planning; and much, much more. Learn More About Eckard Enterprises: Website: https://eckardenterprises.com/ How it Works: https://eckardenterprises.com/investing-with-eckard/ Learn: https://app.eckardenterprises.com/learn
2023-04-2831 minDEO's Growth Secrets Podcast for Dental Organizations168: Turning Acceptance and Ownership into a Competitive Advantage - an Interview with Peter Sheahan
2023-04-1931 min2023-03-3146 minDEO's Growth Secrets Podcast for Dental Organizations166: Begin with The End in Mind In this episode, Ken Kaufman is joined by Richard Low, CEO, and George Hariri, CFO, of Shared Practices respectively. They share their perspectives with Ken on how a dentist should think about the growth of their first dental practice. George and Richard overview their recommendations for focusing on having a healthy practice(s) you can grow. Along with Ken, they detail what a healthy practice consists of from patient flow, EBITDA, profitability, staffing, and more. They explore two specific pieces of advice “pick your problems” and “begin with the end in mind.” They also cover DSO’s ever-changing reputation; their top...
2023-03-2940 minDEO's Growth Secrets Podcast for Dental Organizations165: New! Get the Full Story on Why DSO Secrets is Now DEO’s Growth Secrets In this podcast episode, DEO Partner Emmet Scott, DEO Partner Ken Kaufman, and Partner & CEO of the DEO Jake Puhl discuss the evolution and name change of the DSO Secrets Podcast to DEO’s Growth Secrets Podcast. They review the origin story of DSO Secrets including why DEO acquired DSO Secrets in 2020. They share how the podcast fits into the DEO’s aim to support dentist entrepreneurs, owners, executives, and leaders who see a future bigger than they can achieve alone by giving them the education, resources, and connections they need to run and grow their dental companies and fulf...
2023-03-2328 minDEO's Growth Secrets Podcast for Dental Organizations164: 3 Key IT Shortcuts To Help You Build A Successful DSOIn this episode, Ken Kaufman hosts Jacob Irving, Founder & President of InTech Together to discuss these three key IT shortcuts to help you run and grow a thriving dental business. Technology when “done right” can help make difficult tasks simple, save you time and energy, and free up your budget to take on complex things. Jacob and Ken review shortcuts that will help you evaluate when and how to add new technologies to your business including: start with the end in mind; speak the same language; and plan for the run or you'll crawl forever. They also cover many more...
2023-03-1637 minDEO's Growth Secrets Podcast for Dental Organizations163: Unique Solutions for the Labor ShortageIn this episode, Emmet hosts J.W. Oliver Jr., Managing Partner, SupportDDS, and Brenda McNulty, Dental Director, SupportDDS, to discuss growing labor costs, patient acquisition, the challenging financial landscape, and more. They cover unique solutions for the impacts US demographic trends are having on the workforce such as baby boomers retiring. J.W. and Brenda highlight how technology can help mitigate the effects of an inflationary rollercoaster economy, including how it can help centralize and offshore workload with remote teams. They define in-sourcing vs out-sourcing, dispel misnomers, discuss financial implications, the great resignation, workplace culture, hiring, retention, and much...
2023-03-1335 minDEO's Growth Secrets Podcast for Dental Organizations162: Testing ChatGPT’s Explanation of How To Convert from Cash to Accrual Basis AccountingIn this episode, Ken Kaufman tests ChatGPT to see if it understands the difference between cash basis and accrual accounting. He takes it one step further to see if it can explain the steps a dental practice should take to convert from cash basis to accrual accounting. Take a listen to hear the surprising results! Don't miss the DEO Growth Summit 2023, June 8-10 in San Diego. Register here: http://deosummit.com/
2023-02-2813 minDEO's Growth Secrets Podcast for Dental Organizations161: Missteps To Avoid When Exiting/Selling Your Dental Practice In this episode, Ken Kaufman hosts Shawn Terrell, Founder & Financial Advisor, Dentist Exit Planning. They discuss “all things” exiting and selling a dental business including top considerations for getting your personal finances prepared for the adjustment in income. Shawn suggests having the longest runway possible - amount of time - to start thinking about selling your practice - ideally four years. Ken and Shawn discuss how to prepare for exiting including honestly assessing your lifestyle and the amount of income you need; determining a strategy for how to grow and distribute wealth post-clinical; proactive tax planning and much, much more...
2023-02-1735 minDEO's Growth Secrets Podcast for Dental Organizations160: How To Go Viral & Lower Patient Acquisition Cost - an Interview with "The Bentist"In this special episode, Emmet hosts Dr. Ben Winters, AKA “The Bentist,” DDS, MS, who is the keynote speaker for DEO Growth Summit 2023 in June. Dr. Winters shares his incredible story with Emmet and how he rose to fame on TikTok. He offers tips for dentists who want to leverage social media to gain a following and increase patient flow to their practice. Dr. Winters also gives a sneak peek into what he’ll share at Summit - a formula for going viral on social media to drive more patients and business. Emmet and Dr. Winters cover how social media...
2023-02-1037 minDEO's Growth Secrets Podcast for Dental Organizations159: Amazing Women Leaders in Group Dentistry In this episode DEO Partner Josey Sewell hosts Amy Lee, Director of Clinical Operations, Burch Dental; Amber Nish, Chief Marketing Officer, Community Dental Partners; Jenny Britt, Director of Operations, Harvey Family Dentistry; Dr. Whitney Weiner, CEO & Founder, Whole Dental Wellness; and Dr. Jill Jenkins, Owner, Jenkins Dentistry for Kids. They discuss “all things” women in leadership in the group dentistry industry. Topics include the benefits of having women in ownership and leadership positions; the difference between how a woman leads vs. how a man leads; “Mom guilt“; the imposter syndrome, and much, much more. Tune in for this special episode...
2023-01-311h 00DEO's Growth Secrets Podcast for Dental Organizations158: DEO’s Financial Secrets to Grow Dental Organizations In this episode, Emmet hosts Ken Kaufman, President & CFO of Nuvia Dental Implant Center / DEO Partner to discuss his newly released BOOK “DEO’s Financial Secrets to Grow Dental Organizations: The 9 Required Clarity Tools” that he co-authored with Ashley Kaufman. They review why - if you are in any way involved in dental company financials - this book is a must-read! Highlighting passages from the book, they give an overview of the strategies you’ll find within - the financial clarity tools needed for every growing dental company. Ken and Emmet also discuss how dental entrepreneurs can use this timely b...
2022-12-2123 minDEO's Growth Secrets Podcast for Dental Organizations157: Gaining an "IT Mindset": See Tech's Value Add, Not the Cost In this episode, Ken Kaufman hosts Jacob Irving, Founder & President, InTech Together to discuss “all things tech”. In particular, Jacob and Ken cover what opportunities there are for smaller emerging DSOs in upgrading their technology and what tech components are “must-haves”. This episode will help DSO leaders take on an “IT mindset” and think about how IT can be not a cost, but a value add to your dental company.
2022-11-1640 minDEO's Growth Secrets Podcast for Dental Organizations156: The Culture of Convenience: Why Healthcare is Last in Line In this episode, Emmett hosts Dr. Hungate, orthodontist and founder of Simplefeye to discuss how inflation and the culture of convenience are coming to a crossroads in group dentistry. Implementing technology that offers convenience to patients has gone from a nice-to-have to a must-have. Technology can help mitigate staffing shortage issues and cause less friction for consumers. Dr. Hungate and Emmet discuss patient satisfaction, technology options, innovation, the current financial landscape, and much more. Learn more about Simplifeye here: Website: Simplifeye.com Linkedin: https://www.linkedin.com/company/simplifeye Facebook: https://www.facebook.com...
2022-11-0229 minDEO's Growth Secrets Podcast for Dental Organizations155: Merging Technology with Remote Teams Emmet hosts Brenda McNulty, Dental Group Director, SupportDDS, and Callie Ward Senior Account Executive, SupportDDS, to discuss creative ways dental practices can overcome inflation. They discuss how technology can help mitigate the effects of inflation, including how it can help centralize and offshore workload with remote teams. Brenda and Callie define in-sourcing vs out-sourcing, dispel the misnomers, and discuss what technology can and can not do. Other topics discussed include the inflationary environment’s current state, financial implications, the great resignation, workplace culture, hiring, retention, and much more. Learn more about SupportDDS here: Facebook: https://www.fa...
2022-10-2635 minDEO's Growth Secrets Podcast for Dental Organizations154: Setting Up Your Membership Plan for Success, Not Theft In this episode, Emmet is joined by Dr. Brett Wells, Founder of DentalHQ, and David Harris, Founder/CEO of Prosperident to discuss how prevalent embezzlement is in the dental profession and how you can combat it. They cover how an in-house membership plan helps prevent embezzlement. Dr. Wells and David also share their 5 accounting best practices to ensure the success of your membership plan, fraud/embezzlement signs to look for, how technology can help, and more. For More Info Visit: https://www.dentalhq.com/ Email: eric@dentalhq.com
2022-09-2055 minDEO's Growth Secrets Podcast for Dental Organizations153: Is It Time To Start Our Own Dental Insurance Product In this episode, Emmet hosts Ryan Chan, Senior Director of DSO Sales, Bento Dental to discuss insurance - the pitfalls and difficulties of the current health care /dental insurance model and whether it’s time for the industry to create its own dental insurance product. They touch on the current financial landscape, reimbursements, insurance premiums/deductibles, technology, inflation, increasing expenses, consumer expectations, and much, much more.
2022-09-1426 minDEO's Growth Secrets Podcast for Dental Organizations152: Innovation in Patient Financing: What DSO Leaders Need to Know Emmet hosts, Jay Letwat, Vice President - Dental, Sunbit; Andrew Sipes, VP of Operations, Marquee Dental Partners; and Kevin Behjat, Owner, Sahara Dental Professionals to discuss innovative patient financing solutions including buy now, pay later, technology. They discuss inflationary pressures and how dental groups need creative financing solutions for consumers now more than ever. Emmet, Kevin, and Andrew consider the current financial and business landscape, how to serve as many patients as possible, and much more. For More Information: Visit: https://sunbit.com/merchant-benefits/dental/ Email: jay@sunbit.com
2022-09-0254 minDEO's Growth Secrets Podcast for Dental Organizations151: Integrating the “Buy Now, Pay Later” Model into Your Dental BusinessEmmet hosts Jason Haselhuhn, Chief Revenue Officer, PrimaHealth Credit, to discuss innovative financing solutions for patients. They touch on why it's critical to offer alternative payment options, especially in an inflationary environment. The “buy now, pay later” model is already a favorite for consumers in the retail market, like with financing smartphones for example, so it’s time for dental to tap into this opportunity. Emmet and Jason discuss why it's time to take the in-house payment plan to the next level by providing even more options to consumers, how the structure and reporting options can support it on the ba...
2022-08-2532 minDEO's Growth Secrets Podcast for Dental Organizations150: Ken Kaufman’s Transition: From the Journey Growing CDP to Seeking a New ChallengeIn this episode, Emmet hosts Ken Kaufman to discuss Ken’s transition and exit from his CFO role at Community Dental Partners (CDP). In a transparent and vulnerable discussion, Ken and Emmet bridge the incredible successful journey they have had growing CDP to why Ken is ready for a new challenge and leadership role. Ken will continue to guest host DSO Secrets podcast. Take a listen for complete details!
2022-08-0513 minDEO's Growth Secrets Podcast for Dental Organizations149: Outsmarting Inflation with Technology Emmet hosts Kiltesh Patel, MS, MBA, Founder and CEO of tab32, to discuss that though dentistry is very recession resistant, it’s not inflation resistant, and how to mitigate that. They review the current post-COVID inflationary financial landscape and how it’s impacting businesses, including a workforce shortage, escalation of cost, and other challenges. They agree that though currently, there’s a lot of opportunity for the overall growth and scaling up of dental companies, there’s a lot of squeeze in the daily tactical operations. Considering current challenges, Emmet and Kiltesh discuss technology solutions that mitigate inflation to make you...
2022-08-0336 min2022-07-2213 minDEO's Growth Secrets Podcast for Dental Organizations147: Accrual Accounting Part 5: Change Management - How To Make the Switch Ken Kaufman hosts this episode - part 5 of the 5-part series on everything you need to know to convert from cash to accrual-basis accounting. He’s joined by Nathan Chitty, CFO & Business Development Manager, Operation Dental, LLC; Mike Yates, Chief Financial Officer, Spring Dental Group; and Hollie Williams, Chief Financial Officer, Rodeo Dental & Orthodontics. They unpack and dive deep into the change management necessary to make the switch to accrual accounting: getting doctors, practice managers, regional managers, and C-Suite leaders to understand accrual accounting and why it’s worthwhile to implement. They overview the most common questions you should be p...
2022-07-0838 minDEO's Growth Secrets Podcast for Dental Organizations146: Accrual Accounting Part 4: The Matching Principle and Expense Recognition Host Ken Kaufman is back with Hollie Williams, Chief Financial Officer, Rodeo Dental & Orthodontics, to unpack and dive deep into the expense side of accrual-basis accounting. They discuss the concept of the matching principle, how that applies to expense recognition on an income statement, how accrual accounting can provide clarity, and much more. This episode is part 4 of a 5-part series of everything you need to know to convert from cash to accrual-basis accounting.
2022-06-0345 minDEO's Growth Secrets Podcast for Dental Organizations145: Patient Behavior and Practice Performance Across PPO, Fee for Service, & Membership Plans In this episode, Emmet hosts Dave Monahan, CEO, and founder of Kleer. Emmet and Dave discuss the important crossroads that the dental industry is at with technology innovation. Consumers are demanding convenience, ease of access, and nimble scheduling and payment options, all areas of innovations where the dental industry has traditionally lagged behind. Dave and Emmet also touch on consumer behavior, software, the maturing DSO industry, staying competitive, and more. One area of opportunity they highlight is creating a more cohesive experience between the patient and the provider by bridging the gap for patients who do not have insurance...
2022-05-1945 minDEO's Growth Secrets Podcast for Dental Organizations144: An Inflection Point: Technology & Consumer Demand for Convenience In this episode, Emmet hosts orthodontist Dr. Ryan Hungate, Founder, and CEO of Simplifeye. Dr. Hungate shares easy-to-implement advice for dentists who want to modernize their practices and reduce overhead by adding automation and workflows to help their businesses run more efficiently. Emmet and Dr. Hungate discuss the unique inflection point the dental industry finds itself in with technology and consumer demand for convenience, amongst the challenges of high inflation and a difficult labor market. As dental companies face these challenges, technology can help save costs and meet consumer demand for convenient options for scheduling an appointment, paying...
2022-05-1145 minDEO's Growth Secrets Podcast for Dental Organizations143: Overcoming Overthinking - An Interview with NYT Bestselling Author & DEO Summit Keynote, Jon Acuff In this episode, Emmet is joined by Jon Acuff, a New York Times bestselling author of seven books, including his most recent, “Soundtracks, The Surprising Solution To Overthinking”. Jon is a keynote speaker for the upcoming DEO Growth Summit 2022 in June. Known for his insights wrapped in humor, he is one of INC’s Top 100 Leadership Speakers, having spoken to hundreds of thousands of people including employees of FedEx, Nissan, Microsoft, and more. Referencing his latest book, “Soundtracks”, Jon shares insights on what he’s learned about overthinking; the surprising solution to and how to break down overthinking; adopting a mindset th...
2022-04-2129 minDEO's Growth Secrets Podcast for Dental Organizations142: Accrual Accounting Part 3 -The Almighty Balance Sheet Host Ken Kaufman is back with Mike Yates, Chief Financial Officer, Spring Dental Group and Hollie Williams, Chief Financial Officer, Rodeo Dental & Orthodontics to unpack and dive deep into the balance sheet and why it's so critical to accurate accrual-basis accounting. This is part 3 of a 5-part series of everything you need to know to convert from cash to accrual-basis accounting. To hear Ken and many more stellar group dentistry speakers, don't miss the DEO Growth Summit 2022, June 9-11 in Scottsdale. Register here: https://deodentalgroup.com/events/
2022-04-2037 minDEO's Growth Secrets Podcast for Dental Organizations141: How-Tos for Partnering with Associate Doctors In this episode, Ken Kaufman hosts JD Stacey, Chief Growth Officer, Community Dental Partners to continue the conversation about associate partnerships. They discuss a step-by-step process for evaluating partnership/equity options with associates. Ken and JD run through the “how-tos” for developing associate partnerships and ownership paths from a business rather than a clinical lens. They cover the pros and cons of different equity and partnership approaches and how to evaluate them for your dental organization.
2022-03-3028 minDEO's Growth Secrets Podcast for Dental Organizations140: Off-shoring vs In-sourcing Emmet hosts JW Oliver, Managing Partner, SupportDDS, and Brenda McNulty, Dental Director, SupportDDS, to discuss off-shoring vs in-sourcing to fill your dental organization’s open job positions. They cover the pros and cons of off-shoring vs insourcing for various job positions and critical tasks such as billing, insurance verification, etc. Everything you need to know to consider offshoring is discussed from cost savings, opportunities, contingencies, software integrations, culture, wages, keeping high-quality customer service, and more. For More Information: Website: https://supportdds.com/ Linkedin: https://www.linkedin.com/showcase/supportdds/ Download yo...
2022-03-2341 minDEO's Growth Secrets Podcast for Dental Organizations139: The Opportunities of Automation in Revenue Cycle ManagementIn this episode, Emmet hosts Sina S. Amiri, Vice President, Business Development & Partnerships, Zentist. They discuss automation in revenue cycle management (RCM). Emmet and Sina touch on every aspect of the subject including the benefits of automation: the potential labor and cost savings; decreasing expenses; reduction in human error, etc. They also discuss the possible downsides of automation and contingencies to plan for. If you are interested in learning more about how to leverage machine learning algorithms and robotic process automation, this is the podcast for you. For more information Visit: Website: http://www.zentist...
2022-03-0843 min
Dentistry Uncensored with Howard Farran1406 Secrets of the Best DSO's with Emmet Scott, CEO of Community Dental PartnersEmmet Scott is CEO and co-founder of Community Dental Partners™ a DSO supporting the dental practices, Smile Magic Dentistry and Braces™ – a Chuck E. Cheese like dental practice for kids. His business partner, Dr. Chad Evans, has been his best friend since they were 2 years old. Emmet is also the host of DSO Secrets, a podcast focused on building the best DSOs and group practices in the industry. He created a Facebook group by the same name for leaders in the dental group industry to discuss some of the most difficult components of running a DSO.
2020-06-261h 33