Shows
"EdUp Edge: The Scoop on Career Schools, Leadership & Life Hacks"5.9 "Enrollment Showdown: Bridging the Tech Divide in Higher Ed"Join us for an exciting and insightful episode as we dive into the world of lead management and enrollment solutions for higher education.
Our guests, Eric Kades, Founder of TextChat, and Cade Scott, Founder of Enroll Boost AI, bring their unique perspectives and innovative systems to the table. While both aim to revolutionize the enrollment process, their approaches are distinct.
In this episode, we explore:
How TextChat and Enroll Boost AI are changing the game for career schools.
The key differences in their methodologies and technologies.
Whether Eric and Cade find...2024-06-2153 min
"EdUp Edge: The Scoop on Career Schools, Leadership & Life Hacks"5.7 "Transforming Admissions Communication: The TextChat Solution"In this episode of EdUp Career Schools "The Scoop" podcast, we sit down with Eric Kades, Founder of TextChat, to discuss how admissions teams can capture more leads and streamline communication with potential students.
With over 20 years of experience in creating and scaling customer support businesses, Eric shares his expertise in lead generation, online marketing, and enrollment management.
Admissions teams often face challenges in managing the overwhelming amount of tasks they handle daily, leading to potential leads slipping through the cracks. Eric introduces TextChat, the ONLY higher education enrollment software with 24-hour live agents built...2024-04-2637 min
Passage to Profit Show - Road to EntrepreneurshipIncrease Profits with Better Customer Communication with Eric Kades, 03-13-2022This episode of the Passage to Profit Show features Eric Kades from JetSpring and TextChat, Janice Gould from Responsive Drip Irrigation and Joe Balzamo from AR Management Company.
Eric Kades has been using the latest in AI and messaging platforms, combined with 25 years of experience in the call center industry, to reimagine the way schools and businesses engage with target audiences. Eric is the CEO and founder of JetSpring, JetSense and TextChat. Eric founded JetSpring in 2009 to streamline the way higher ed institutions converse with their students. Under his guidance, JetSpring has become a leading pro...2022-03-1553 min
Passage To ProfitPassage To Profit Increase Profits with Better Customer Communication with Eric Kades2022-03-1453 min
THE ECOMMERCE EDGE Podcast with Jason GreenwoodE107: Talking Live Chat & Moving the eCommerce Needle w/ Eric Kades, TextChat - At the Coalface Podcast - 2 December 2021Eric is the Founder & CEO of TextChat - https://www.textchat.com
TextChat is live chat platform that alerts agents via text message in real time when a customer activates a chat session with them
This unique notification systems helps ensure that remote teams never miss a chat message again
TextChat is also looking at bringing their notification system to WhatsApp in the near future
Live chat is a game changer for merchants looking to scale their customer service function cost effectively, while also bringing higher levels of service to their customers
In this episode, Jason and Eric discuss the...2021-12-0136 min
Marketing and Service with Justin VaruzzoThe Best Way to Serve Your Customer Online w/ Erik KadesIn this episode we discuss the critical importance of having a live chat, but we don't shy away from discussing the pitfalls, dangers, and mistakes some businesses make. Eric Kades is the founder of textchat.com. His innovative new chat to text platform makes it easy for businesses to be incredibly responsive and close deals faster, boost average order values, and provide an incredible customer experience. For detailed show notes, Justin Varuzzo's after thoughts on each episode, and lists you can use to take immediate action in your business, check out the website at http://www.marketingandservice.c...2021-07-2728 min
The BRILLIANCE + PASSION Podcast with Adam HommeyEric Kades – Founder, TextChatSorry, your browser doesn't support embedded videos.Eric Kades is the Founder of TextChat, a highly personalized live chat tool that brings the timelessness touch of human connection to the sophistication of AI technology.
TextChat makes website live chat as sociable and easy as texting with a friend, so you can stop missing messages and start closing sales.
To date Eric, and his team of 75, have raised 1.6M and have accrued over 100 customers.
TextChat launched on Shopify and the App Store in November 2020.
Eric is passionate about Chatbots, AI, and how...2021-07-2122 min
Titan Business BuildersCustomer Satisfaction with A.I. and the Human Touch with Eric KadesEric Kades is the Founder and CEO of JetSense, the leader in AI-driven digital communication and customer support solutions, and TextChat, a highly personalized live chat tool that brings the timeless touch of human connection to the sophistication of AI technology. Join Eric and me as we dive into a conversation about Chatbots, AI, and how they relate to conversational interfaces -- whether it be customer support, service, or sales.TOPICS01:00 – Starting Young on the Road to Entrepreneurship02:57 – Using Technology to Help the Less Fortunate03:55 – A Life-Changing Experience05:59 – The Role of Artificial Intellig...2021-07-1223 min
Targeted Lead Generation - Helping you discover and find the best lead generation tools and techniques for your businessChatBotts – do you know all you can do with themWhat if you never missed a person coming to your website who wanted to chat with you? Join me and my guest Eric Kades with his new and exciting product "Textchat" that allows you and your team to never miss a person who wants to chat with you on your website. The amazing thing is you don't have to be in front of your computer. Amazing stuff 2021-07-0634 min
The AI for Sales PodcastEric Kades On AI & Chatbots (Hint: Humans Still Matter)Most business websites have live chats ready to answer inquiries from customers. However, this tool rarely addresses such concerns properly because of its lack of human intervention, with so many questions left unanswered. Chad Burmeister interviews Eric Kades, Founder of TextChat.com, to discuss how they put the human into their business chat boxes by giving users remote access. He explains how artificial intelligence typically found in chatbots must be utilized in automating processes and filtering which queries require human attention. Eric also looks forward and predicts the possible evolution of websites into conversational interfaces, making them more efficient...2021-05-1631 min
The ROI Online PodcastEntrepreneur Eric Kades on How Technology Supports Business: The ROI Online Podcast Ep. 117How can your business maintain vital human connection with your clients when you’re already stretched thin? In this episode of the ROI Online Podcast, Founder of TextChat Eric Kades talks about Chatbots and AI and how they relate to conversational interfaces–whether it’s customer support, service, or sales.Eric is an entrepreneur, he’s the founder of TextChat—a revolutionary live chat software for small businesses that is highly personalized and brings the timeless touch of human connection to the sophistication of AI technology. TextChat makes website live chat as sociable and easy as texting with a fri...2021-04-0742 min
Content Kettle (eCommerce Special)eCommerce marketing strategies and the impact of live chat on your brand - Eric Kades, Founder - TextChatLive chat has become the leading digital contact method for most online consumers. According to various surveys, a staggering 46% of customers prefer live chat compared to just 29% for email, and 16% for social media. But with the competition in the eCommerce domain increasing by the day, so are the expectations of consumers from live chats.
And come to think of it, as a consumer, when was the last time a brand responded to your questions right away?
Or as a business, when was the last time you were able to reply to a customer 'just in ti...2021-03-2533 min
Customer Support Leaders179: Fireside with Eric KadesSend us a textSpecials: Fireside 15Eric Kades joins me to talk about saving our team’s time, and saving our customers’ time.Eric is the Founder of TextChat, a highly personalized live chat tool that brings the timelessness touch of human connection to the sophistication of AI technology. TextChat makes website live chat as sociable and easy as texting with a friend, so you can stop missing messages and start closing sales. To date Eric, and his team of 75, have raised 1.6M and have accrued over 100 cust...2021-03-1921 min
The Prospecting Show with Dr. Connor RobertsonEpisode 118 - No More Dead Chat - TextChat.com with Eric KadesIn this episode we cover the best way to convert support tickets into text message. Eric shares his story of running a call center and the benefits of moving your live chat to a text platform. Check out textchat.com.2021-03-0516 min
Helping Sells Radio254 Eric Kades Conversational design helps customersFounder of TextChat, a highly personalized live chat tool that brings the timelessness touch of human connection to the sophistication of AI technology. TextChat makes website live chat as sociable and easy as texting with a friend, so you can stop missing messages and start closing sales.We talked about conversational design, conversational experience, conversational interfaces, chatbots, AI, live chat and how all of this actually helps customers. More about Eric: * TextChat* On Linkedin This is a public episode. If you would like to di...2021-02-2651 min
Churn Hacking: A Customer Success PodcastEpisode 11: Eric Kades, Founder at TextChat by JetSenseIn this episode I speak with Eric Kades, founder of the platform TextChat. Eric has over 20 years of experience building customer contact teams, and recently developed the TextChat platform, which offers a new & revolutionary way for support & sales teams to interact with their clients.
Have a listen as Eric talks us through this new platform together with his thoughts on using AI and Chatbots within the Customer Contact industry.
Enjoy!2021-02-1939 min
The Jasons take on...Guest: Eric Kades - Using AI and Automation to Scale Customer SuccessIn this episode, we sit down with Eric Kades, to look at how customer success teams can best use automation, AI, and other technologies to scale how they engage with customers and deliver an amazing experience.
We look to understand what are some of the existing and cutting edge technologies available to customer success teams. We get Eric’s recommendations for how customer success teams can quickly begin using technology to increase their scale, reach and impact when working with customers.
About Eric Kades:
Eric Kades is the Founder of TextChat by...2021-02-1637 min
Taking TurnsTaking Turns - Ep 021 - Eric KadesWhat's in a sales chatbot? Is it the a great conversational experience by automation, or maybe a live chat agent waiting in the dark to save the day? And, wait - why not both? Eric Kades, Founder at TextChat by JetSense.ai, believes in combining those two - and gives several examples of how conversational interfaces can resurrect a campaign, improve conversion rate substantially, and even help students avoid dropping from college.2021-01-1915 min
Ipse DixitEric Kades on Inequality & the Rule Against PerpetuitiesIn this episode, Eric Kades, Thomas Jefferson Professor of Law and Cabell Research Professor of Law at William and Mary Law School, discusses his article "Of Piketty and Perpetuities: Dynastic Wealth in the Twenty-First Century (And Beyond)," published in the Boston College Law Review. Kades begins by discussing the implications of Thomas Piketty's work related to his seminal text Capital in the Twenty-First Century, which argues that the rate of return on capital is returning to its historical status of outpacing the rate of economic growth (r>g). He shows that this reversion to the historical norm will lead...2019-06-2235 min
Oral ArgumentEpisode 191: DynastyAfter discussion of failing memory, mispronunciation of names, and legal scholarship, we turn to a very serious topic with our guest, Eric Kades. The looming threat of dynastic wealth in the United States has been much discussed since, and even before, the publication of Thomas Piketty's Capital in the Twenty-First Century. We discuss Piketty's now-famous inequality, r > g, how certain legal rules handled the building of perpetual dynasties, the attack on those rules during the historically unusual period during which many of us have grown up, and Eric's proposed tax to fend off some of the dangers.
...2019-02-241h 17