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Erica Krupin

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The Scoop With Erica KrupinThe Scoop With Erica KrupinEp 143. Should New Poop Scoopers Offer Free Services? Plus More Q&A w/ Erica.Erica addresses your questions on topics relevant to running a pooper scooping business, including her decision to switch to flat rate pricing. She also explains her motivations for creating content to help others start their own businesses, detailing how faith and a desire to help people have shaped her approach. Finally, she offers advice and encouragement to new business owners and members of the Poop Scoop Millionaire community. Scoop Con 2025 (May 23-24, 2025) https://scoopcon.com/  Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o...2025-05-0729 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 142. Building Team Connection Through Staff Meetings.Erica discusses the importance of staff meetings for small business owners, specifically in the context of her dog waste removal company. She shares her initial hesitation about holding meetings, particularly when operating out of her garage, but explains how advice from more experienced colleagues convinced her of their necessity. She details how she implemented regular meetings with her single employee, emphasizing the need for open communication and using meetings to gather feedback, address issues, and foster a sense of community. She also provides practical suggestions for meeting locations beyond a traditional office and highlights the value of documenting meeting...2025-05-0519 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 141. Your Questions: Contracts, Pricing, and Securing Those First ClientsErica, answers your questions about starting and running a dog poop scooping business. She discusses the effectiveness of offering free initial cleanings for new businesses and the importance of having a clear purpose for such offers, such as gaining experience or reviews. Erica also advises on setting competitive pricing by adjusting rates based on market dynamics and emphasizes that building a client base takes time and consistent marketing efforts. She touches on using terms of service instead of formal contracts for residential clients and highlights the value of creating awareness campaigns and simple, engaging marketing materials to reach potential...2025-04-3023 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 140. Just Say No! - Erica's Guide to Setting Boundaries.Erica delves into the art of setting boundaries in business, focusing on practical strategies for saying no to customers.  She emphasizes the importance of recognizing that saying no to one request is saying yes to something else, like efficiency or fair pricing.  The discussion covers various scenarios, including scheduling conflicts, pricing negotiations, and scope of work creep, offering advice on how to respond assertively yet professionally.  The podcast even explores the psychological aspect of saying no, with a candid suggestion to create a separate persona to handle difficult conversations.  For entrepreneurs looking to strengthen their boundaries and streamline operations, this...2025-04-2826 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 139. Doggy Dilemmas and Dollars: Handling Uncontained Pets and Charging PoliciesErica is answering more listener questions relevant to entrepreneurs, particularly those in service-based industries. She discusses her policies on handling situations where clients forget to secure their dogs, explaining her process for communication and charging. She also shares her reasons for not using instant quoting software on her website, preferring a personalized approach and highlighting the benefits of Jobber software for her business operations. Furthermore, Erica strongly advises new business owners to invest in software early on to establish good organizational habits and focus on customer acquisition. Reflecting on her own journey, she shares a key regret of not...2025-04-2321 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 138. The Honest Numbers: Why My Business Underperformed Last Year!Erica transparently discusses a challenging period marked by financial dips, mistakes in advertising and staffing, and personal struggles that impacted her business decisions. Despite feeling embarrassed and wanting to shut down, Krooppin shares her low points to assure other entrepreneurs that business struggles are normal. The episode then transitions to a more positive outlook, detailing recent improvements in leads, customer acquisition, and revenue due to strategic changes in marketing, pricing, and seeking help. Ultimately, Krupin emphasizes the importance of perseverance, learning from setbacks, and building a strong support network for long-term business growth. Scoop Con 2025 (May 23-24, 2025) h...2025-04-2141 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 137. Measuring Yards, Managing Dogs, and More Q&A with Erica Krupin.Erica answers more listener questions relevant to operating a pet waste removal business. She explains how to use Google Maps for property measurement and discusses challenges like dealing with frozen dog poop. Krupin also advises on whether a CRM is beneficial for solo operators and how to approach starting a business in a smaller town. Finally, she covers the policy of requesting clients to secure their dogs during scooping services and promotes a scooper industry event you don't want to miss. Scoop Con 2025 (May 23-24, 2025) https://scoopcon.com/  Comments and Questions are welcome.   Send...2025-04-1623 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 136. Ghosted by an Employee: Navigating No-Shows & Other Worker Issues.Navigating the tough realities of hiring and firing in a small business is today's topic. Erica shares a very candid and personal story. This episode delves into the disappointment following a promising hire who ultimately quit without notice, revealing the operational chaos and emotional strain involved. Discover insights on managing employee reliability, the impact of poor communication, and the resilience needed to handle setbacks. It’s a realistic look at team-building struggles within the pet waste removal industry, offering practical perspective over easy answers. Tune in for the unfiltered experience! Scoop Con 2025 (May 23-24, 2025) https://scoopcon.com/  2025-04-1433 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 135. Got Scoop Biz Problems? Erica's Got Answers! - A Scoop Podcast Q&A.Erica answers listener questions about her pet waste removal business. She details her process for handling client inquiries through Jobber, including pricing strategies using templates and pre-qualifying questions. Krupin also discusses employee pay, training, and her philosophy of prioritizing work-life balance by generally avoiding weekend work. Finally, she touches upon potentially offering a deodorizing service and promotes the upcoming Scoop Con industry event. Scoop Con 2025 (May 23-24, 2025) https://scoopcon.com/  Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple...2025-04-0937 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 134. What Services Should Your Poop Scooping Business Consider Providing?Erica discusses the various dog waste removal services offered by her company. She differentiates between residential services, such as weekly, bi-weekly, and twice-weekly scooping, explaining the nuances and her preference for recurring weekly plans. The episode also covers one-time cleanings and add-on services like deodorizing, while cautioning against sanitization due to liability concerns. Finally, Krupin explores commercial services for properties like HOAs and apartment complexes, emphasizing the importance of relationships and the different financial and logistical considerations compared to residential clients. Scoop Con 2025 (May 23-24, 2025) https://scoopcon.com/  Comments and Questions are welcome.   Send...2025-04-0724 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 133. Wrap It Up? The Pros and Cons of Vehicle Signage for Your Business.Erica discusses vehicle signage for small businesses, particularly in the dog waste removal industry. She shares her experiences with magnets, lettering, partial wraps, and full vehicle wraps, outlining the pros and cons of each based on her seven years in business. Krooppin reflects on how vehicle branding impacts perceived professionalism and business growth, suggesting that simpler, less expensive options can be effective. The episode also includes announcements about a pooper scooper conference called ScoopCon 2025 and personal business updates. Ultimately, Erica encourages entrepreneurs to consider their individual needs and financial situations when making branding decisions, cautioning against solely relying on...2025-04-0234 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 132. FAQ's For Poop Scooping Entrepreneurs. Erica Answers The Questions You've Been Asking.Erica, the owner of a dog waste removal business in Michigan, answers the most common questions she gets asked. She also discusses her journey and the importance of creating content to help others start similar businesses. The use of Jobber for routing, customer communication, invoicing, and marketing, is highlighted for  its benefits for collecting customer information and automating payments. Erica also covers insurance requirements, disposal methods for dog waste, pricing strategies, and the importance of setting competitive rates. She mentions using Top Performance 256 Cleaner for disinfecting and plans to use Tailor Brands for marketing materials. Enjoy!   ...2025-03-3129 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 131. Breaking Free from Business Pressure by Making Smarter Choices.Erica discusses her business's challenges and progress. She plans to convert her bedroom into a podcast studio to save on office costs, which were $1,900 monthly. Despite a successful spring rush with positive reviews and new hires, she faced financial strains from vehicle accidents and inefficient spending. Erica decided to end her lease at an office space and rent a virtual address instead. She emphasizes the importance of smart financial decisions, cutting costs, and reinvesting in marketing. The need to hire an operations manager and the benefits of using virtual assistants is also discussed.  Scoop Con 2025 (May 23-24, 2025) ht...2025-03-2636 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 130. Navigating Challenges and Achieving Goals with Special Guest Trisha Dork!Erica's guest today is her friend Trisha Dork. Trisha shares her journey of overcoming adversity, including toxic workplaces and personal struggles, to build a successful business, emphasizing resilience, hard work, and a strong support system. She highlights the importance of consistency, delegation, and tools like Google Calendar to reduce stress while also stressing boundaries, a positive mindset, and the impact of her choices on her children. Influenced by her mother’s work ethic at Ford Motor Company, she talks about parenting without guilt, open communication with her children, and the dynamics of her marriage, including gratitude and clear communication. Tr...2025-03-241h 34The Scoop With Erica KrupinThe Scoop With Erica KrupinEp 129. Embracing Change and Staying Competitive in the Poop Scoop Business.Erica discusses her experiences during the spring rush, highlighting the challenges and strategies for managing a dog waste removal business. She mentions the influx of new customers, the importance of quick follow-ups, and the need for consistent pricing despite new competitors. Erica emphasizes the significance of building a strong online presence, community relationships, and customer reviews. She also shares personal anecdotes about balancing work and personal life, including organizing her truck and taking a break from social media. Scoop Con 2025 (May 23-24, 2025) https://scoopcon.com/  Comments and Questions are welcome.   Send to: thescooppodcast22@gmai...2025-03-1926 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 128. Scooping Up Leads: Innovative Digital Marketing Tactics for Pet Waste Removal CompaniesErica is joined by Phil Risher from Phlash Consulting. They  discuss his journey from Enterprise Rent-A-Car to founding Phlash Consulting, which specializes in digital marketing for home service businesses. Phil emphasizes the importance of visibility, conversions, and retargeting for growth. He also highlights strategies like leveraging B2B partnerships, optimizing Google reviews, and using automation tools for lead nurturing. Phil recommends allocating 3-10% of revenue to marketing, focusing on organic search, and using tools like ChatGPT for content creation. Erica's guest also stressed the importance of recording sales calls for scalable processes and building local brand recognition through podcasts a...2025-03-1759 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 127. Pricing Poop Profitably: Real Talk on Making Money in the Pet Waste Industry.In another spring rush recap, Erica discusses her business's high demand and her strategy of simplifying pricing after initially implementing more complex structures. She reflects on the challenges of managing increased volume, adjusting prices based on market response, and the value of her own time versus employing staff. Additionally, Erica touches on customer service issues, like a negative review, and promotes the upcoming Scoop Con 2025 event.   Scoop Con 2025 (May 23-24, 2025) https://scoopcon.com/  Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn2025-03-1224 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 126. How a Decade in BANKING Prepared Keyshawn for Scooping Success!Today's podcast interview explores Keysawn Ferguson's journey from banking into a side hustle inspired by the "Side Hustle Nation" podcast to now a multi-truck pet waste removal service operating in multiple cities. Erica and Keyshawn discuss his initial marketing efforts, the growth of his company, challenges like competition and hiring, and strategies for customer acquisition and retention, offering insights into building and scaling a service-based business. Connect with Keyshawn: https://pawfectpoopremoval.com/   Scoop Con 2025 (May 23-24, 2025) https://scoopcon.com/  Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 2025-03-101h 00The Scoop With Erica KrupinThe Scoop With Erica KrupinEp 125. Spring Rush Kickoff – The Chaos BeginsErica shares her experiences during the initial week of spring rush for her dog waste removal business. She describes the overwhelming influx of requests after the snow melts and the challenges of managing the increased workload. She reflects on the difficulty of finding reliable help due to past financial setbacks and expresses her struggles with trusting new hires. Krupin shares insights into her business strategies, including pricing tiers, customer relationship management (CRM) software, and lead-generation techniques. Also emphasized is the importance of self-care amidst the chaos plus Erica celebrates a significant breakthrough in her personal fitness journey.  Scoop...2025-03-0521 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 124. The Business of Pets: Trends, Tech, and Personalization.Collin Funkhouser, host of the Pet Sitter Confessional podcast, joins Erica to talk about his journey in the pet-sitting industry and podcasting. Collin shares insights into starting the podcast with his wife, Meghan, and how they balance their business partnership. The discussion explores the purpose behind their pet-sitting business, the importance of clear communication with clients, and the impact of COVID on the industry. They examine the value of podcasting as a marketing tool, the significance of authenticity, and tips for others considering podcasting. The conversation concludes with discussions on the importance of data and the need for small busines...2025-03-031h 01The Scoop With Erica KrupinThe Scoop With Erica KrupinEp 123. New Pooper Scooper Business Mistakes.Erica shares common mistakes made in the pooper scooper industry. She emphasizes avoiding the pitfalls of solopreneurship by delegating tasks and documenting procedures to facilitate employee training. Also covered is the importance of seeking advice from successful entrepreneurs within the industry and setting firm business boundaries to avoid overextending services. Erica warns against inconsistent marketing, which can lead to customer attrition, and advises business owners to maintain regular promotional activities. Finally, the episode highlights appropriate pricing that reflects overhead costs to ensure profitability, cautioning against undervaluing services. Scoop Con 2025 (May 23rd & 24th) - https://scoopcon.com/ 💵 P...2025-02-2620 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 122. Community Involvement Is Crucial For Poop Scooping Businesses.Erica interviews Paul Springer with Skoops Poop, a newcomer to the pooper scooper business. Paul shares his transition from corporate America, driven by a desire for financial security, and his discovery of the industry through the Upflip video. The conversation centers around Paul's early experiences, the importance of customer connections, and overcoming self-doubt. He credits the Poop Scoop Millionaire community with providing accountability and a supportive environment. He also emphasizes authenticity in marketing, preferring personal touches over AI-generated content, and building a strong "why" to persevere through entrepreneurial challenges. The conversation covers pricing strategies, competition, and the necessity of...2025-02-241h 00The Scoop With Erica KrupinThe Scoop With Erica KrupinEp 121. Can Your Marriage Survive Entrepreneurship?In this bonus episode Erica and her husband Joshua delve into the dynamics of entrepreneurship within a marriage, offering a candid look at their experiences. Josh, who has a 9-to-5 job in tree service, contrasts his experiences with Erica's entrepreneurial journey. They emphasize the significance of having a comprehensive business plan, tracking data, and saving for taxes to avoid overwhelming financial challenges. The conversation underscores that entrepreneurship isn't for everyone, and it's okay to prefer the stability of a 9-to-5 job. The importance of open communication and mutual support in navigating the challenges of balancing business and personal life i...2025-02-191h 03The Scoop With Erica KrupinThe Scoop With Erica KrupinEp 120. The Jeff Joiner Interview. Building Customer Loyalty Through Communication and ServiceErica talks with Jeff Joiner, a professional speaker and sales trainer. They explore themes of personal wellness, business strategies, and the importance of authentic human connection. Joiner emphasizes selling more than the basic service, instead selling trust and a personal relationship. He encourages listeners to focus on providing exceptional customer experience, even in commodity businesses. The discussion covers how entrepreneurs can differentiate themselves by connecting genuinely with clients, offering unexpected acts of service, and building loyalty. Erica and Jeff also share their personal struggles and experiences, creating an open and entertaining conversation. Connect with Jeff: https://www.insta...2025-02-171h 33The Scoop With Erica KrupinThe Scoop With Erica KrupinEp 119. Truck Talk: Leadership, Relationships, & Realizations.Erica's "Truck Talk" episode offers insights into leadership, relationships, and personal growth while running a business. The episode emphasizes the importance of self-awareness, recognizing personal shortcomings, and avoiding the trap of projecting issues onto others. It highlights the necessity of surrounding oneself with positive and wise influences, avoiding negative relationships, and seeking guidance from those with experience. The discussion touches on the challenges of leadership, the significance of recognizing different strengths in relationships, and the value of faith. Erica, also stresses the importance of community and connection for small business owners, inviting listeners to join the Poop Scoop Millionaire co...2025-02-1236 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 118. Scooping Up Social Media Success: Content Creation for Small Business Owners.Erica, chats with Rachel from House of Pets. Rachel shares her journey of managing social media for a local pet store. She emphasizes the importance of community engagement and providing value to customers through social media content. She also discusses practical social media strategies, like using relevant hashtags and understanding the ideal customer. Furthermore, Rachel touches on the challenges small businesses face competing with big box stores and providing authentic experiences. Additional time is spent talking about the role of personal connection and expertise in attracting and retaining customers. https://www.instagram.com/houseofpetsinc/ Comments...2025-02-101h 19The Scoop With Erica KrupinThe Scoop With Erica KrupinEp 117. What I Wish I KnewStarting a business has its challenges, including growing pains, the need for a business mindset, and the potential for lonelines. It’s important to be well-rounded or hire staff who fill your skill gaps.  Repetitive tasks and the need for focus are common, so get comfortable being uncomfortable and seek out connections with other business owners for support and perspective. Don't shy away from hard tasks, including taxes and marketing; either learn them or hire someone. Price increases are necessary, and most clients will understand if given proper notice. If you have to let an employee go, do it soon...2025-02-0520 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 116. $350 a Day on Facebook Ads?! How I Get Poop Scoop Customers in 2025Erica interviews Nicole Lubic, owner of Two Sisters Scoop, a successful dog waste removal business. She discusses her company's rapid growth over two years, reaching $510,000 in revenue with three employees. Nicole details her marketing strategies, primarily Facebook ads, staff management, and customer service approaches. The conversation also covers operational aspects like vehicle maintenance, billing practices, and handling challenging situations with employees and clients. Finally, Nicole offers advice for aspiring entrepreneurs in the pet waste removal industry. Contact Nicole: https://www.facebook.com/TwoSistersScoop Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com...2025-02-0356 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 115. Build a 100k Pooper Scooper Business in 12 Months!To make $100,000 a year with a pooper scooper business, focus on recurring revenue through monthly subscriptions. Aim for about 84 customers paying $100 each month; one person can handle this. Route density is important, so target densely populated areas with a lower upper-middle class. Boost your marketing by connecting with local pet businesses, chambers of commerce, and neighborhood Facebook groups. Get five-star Google reviews, use yard signs and door hangers, and learn from any customer churn. Be sure to participate actively in the community. For more guidance, check out the Poop Scoop Millionaire community. 💵 Pooper Scoop Millionaire: https://www.skoo...2025-01-2921 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 114. The Poop Scoop Millionaire's Spring Rush Secrets: How to Explode Your Business!Erica is joined by William, a successful dog waste removal entrepreneur, who discusses his business, Swoop Scoop, and its associated community, Poop Scoop Millionaire. He shares his experiences overcoming significant personal and professional challenges, including a mold-infested house and the death of his dog, while simultaneously growing his multiple seven-figure businesses. The conversation also covers business strategies such as sales techniques, marketing approaches (including the use of free initial cleanings), and handling competition. Finally, William promotes an upcoming live event for Poop Scoop Millionaire members. Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com...2025-01-2746 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 113. The Power of Saying "NO"!Erica Krupin, shares insights on the power of saying "no" and setting boundaries. In this episode, she candidly discusses her struggles with overcommitting and the importance of prioritizing your time, mental health, and business goals. Practical tips are provided on how to politely decline requests. Erica also shares her personal journey of finding mentors who poured into her business, and emphasizes the value of giving back to the community. This episode is a must-listen for anyone in the pet waste removal industry or looking to build a thriving business while maintaining a healthy work-life balance. ...2025-01-2028 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 112. From Bartender to Poop Scooper: Mark Gromer's Unconventional Journey to SuccessMark Gromer, from Scoop Doggy Logs in Arizona discussed his journey starting a poop scooping business in 2016, initially facing challenges with no customers for three months. He emphasized the importance of building trust and maintaining a low churn rate of 0.3% to 0.8%. Mark's business grew to 141 customers by offering free services for reviews and leveraging local Facebook groups. He highlighted the effectiveness of AI tools like ChatGPT and Canva for creating engaging ads and the value of personalized customer interactions. Mark also shared his strategy for targeting busy families in smaller, densely populated areas and his plans to launch a...2025-01-1345 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 111. Navigating Price Increases and Customer Retention in the Pet Waste Removal Business Int w/ Hunter Conley (Part 2)In the continuation of the interview from Ep #110, Hunter Conley discussed his business, Fresh Start Pet Waste Removal, in the Austin Texas area. His technicians handle 24-28 jobs per day, generating $470-$800 daily. He pays his employees $23/hour, emphasizing fairness and retention. Hunter also shared his marketing agency, Rise Ads Marketing, which serves home service clients, offering Facebook ad management, lead process consulting, and more. Erica shared her personal journey to sobriety and faith, highlighting the importance of structure and support in achieving success. Both emphasized the value of balancing business with personal life and giving back to the...2025-01-0644 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 110. Mastering Customer Acquisition and Retention in the Poop Scoop Business (Part 1)Hunter Conley, owner of Fresh Start Pet Waste Removal, and Erica discuss his journey from managing inside sales and marketing at Alta Pest Control to starting his own pet waste removal business. Fresh Start has grown to 350 customers in a year, with three full-time employees and two wrap trucks. Hunter emphasized the importance of Facebook ads, which account for 70% of his customer base, and the effectiveness of text-based follow-ups. He also highlighted the significance of pricing strategies, customer retention, and handling objections. Hunter shared his approach to customer acquisition, including the use of responsive bids and the importance of...2024-12-3049 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 109. Protecting Your Poop Scooping Business with Effective Terms of ServiceAs a poop scooping business owner, establishing well-defined terms of service and service policies is crucial for protecting your company and ensuring consistent, reliable service for your customers. Erica explores the essential elements of crafting airtight poop scooping contracts, from managing billing and payment policies to handling weather-related service interruptions and customer communication. Whether you're a new poop scooping entrepreneur or looking to refine your existing terms and conditions, this episode will provide guidance for fortifying your business with policies that balance customer satisfaction and your company's long-term success. Comments and Questions are welcome.   Send to...2024-12-2324 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 108. Scaling Your Home Service Empire: Lessons from the Process CEO Christine HodgesThe importance of implementing processes and procedures in a growing business, including developing an organizational structure, using a CRM system, and establishing effective communication and follow-up with clients is the focus of today's podcast. Erica's guest, Christine Hodge, shares her experience transitioning from a legal career to becoming the CEO of her husband's home services business, where she focused on streamlining operations through process improvement. Key advice includes catering to different client communication preferences, continuously learning and improving, and building trust with clients through professional and personalized interactions. Connect with Christine: https://www.theprocessceo.com/ ...2024-12-1657 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 107. Customer Focused Conversations That Lead To Successful Sales w/ Eric TriplettErica's guest is Eric Triplett known as the "Pond Digger." They discuss how he has evolved his sales process and business over the years, especially after overcoming cancer. Eric provides advice on asking valuable questions, being comfortable with silence, and pricing services appropriately to provide value to customers. The conversation also covers the importance of personality types and finding the right employees for a service-based business like pooper scooping. He also shares many of his Contractor Sales Secrets. Connect with Eric at The Pond Digger Comments and Questions are welcome.   Send to: thescooppodcast22@gm...2024-12-091h 11The Scoop With Erica KrupinThe Scoop With Erica KrupinEp 106. Building Confidence and Communication Skills as a Poop Scooping EntrepreneurErica hosts Carol O'Banion from Happy Paws Waste Removal. They discuss the challenges of running a dog waste removal business, including dealing with difficult customers and the importance of good communication. Carol shares her business journey, starting in 2018 with a Craigslist ad and now managing 45 poop scooping and 35 cleaning clients. She emphasizes the need for a reliable billing system and plans to hire help to alleviate her workload. Carol advises new business owners to persist and not give up, highlighting the importance of customer service and maintaining a professional image. Connect with Carol: https://www.facebook.com...2024-12-0250 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 105. Keeping Customers Coming Back: Strategies for Consistent, High-Quality ServiceDaniel from Scoop Brothers shares with Erica his journey from construction to starting a dog poop scooping business. Initially launching in Rock Hill, SC, he has now expanded to Charlotte. His operations manager handles client communications and logistics, allowing him to focus on growth. Daniel emphasized the importance of branding, marketing, and consistent service. He also discussed challenges like employee turnover and customer service. Despite initial skepticism, he now sees the business as a luxury service, crucial for dog owners. Daniel plans to expand to new locations and continue refining operations. Connect with Daniel: https://www.scoopbrothers...2024-11-2554 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 104. Jingle All the Way to Your Goals: Overcoming Holiday DistractionsErica discusses staying on track with personal and business goals during the holidays, emphasizing the importance of maintaining sobriety and healthy habits amidst seasonal temptations.  She shares her own struggles with holiday stress and coping mechanisms, advocating for setting boundaries and planning ahead. Erica also encourages using the winter downtime to address business pain points and prepare for the spring season.   Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly...2024-11-1826 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 103. Developing Systems and Processes for Sustainable ExpansionKohl Merling, a returning guest on the Scoop podcast, discusses with Erica his business growth since his last appearance. He highlighted the expansion of his pet waste removal company, Sandia Pet Waste Removal, and the acquisition of Lollipops Grooming Salon. Cole emphasized the importance of hiring the right people, noting that he has interviewed over 2,000 candidates. He detailed his onboarding process, which includes a multi-day training period and regular meetings. Kohl also shared his strategies for handling issues, such as terminations and employee development. He stressed the value of consistency in business growth and the importance of community and...2024-11-111h 00The Scoop With Erica KrupinThe Scoop With Erica KrupinEp 102. Injured, But Not Defeated: How Erica Is Keeping Her Business Afloat Through Physical Setbacks.Erica is dealing with two bulging discs in her lower back that are causing significant pain and limiting her ability to work. This injury has forced her to reduce her service area and rely more on her part-time employee, creating challenges for her business operations. Erica emphasizes the importance of planning ahead for potential health issues as a business owner and taking proactive steps to maintain one's physical and mental well-being. Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Pod...2024-11-0434 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 101. Slow and Steady: Courtney's Path to Sustainable Growth and Self-CareThis interview features Courtney, owner of The San Diego Scoop Squad, discussing her experience starting and growing her home services business while balancing family life. The conversation covers her first vacation in over 3 years, her plans to expand the business, and the importance of self-care and personal development for small business owners. Throughout the interview, Courtney and Erica, share insights and advice for other entrepreneurs navigating the challenges of running a small business. https://www.sdscoopsquad.com/ Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45...2024-10-2825 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 100. Reigniting Your Entrepreneurial FireLast week I attended the LCR Media Summit and learned valuable insights on effective networking, social media strategy, hiring the right team, and the importance of reigniting passion for your business goals. The speakers emphasized the need to focus content on audience needs, consistently practice sales skills, and utilize tools to improve branding and targeted marketing. On this special episode, as we celebrate the release of Episode #100 of "The Scoop," I'm recapping how getting around other entrepreneurs is inspiring me to take action to revitalize my own business and motivate me to host an event for the Poop Scoop...2024-10-2141 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 99. Redefining Yourself: Establishing Boundaries for SuccessErica discusses the importance of setting boundaries for success. Sharing her personal journey, she opens up about quitting alcohol, adopting a strict diet, and becoming a morning person. Emphasizing the power of intentional change, Erica outlines her 4 AM wake-up routine, daily workouts, and the priority she places on sleep. Reflecting on challenges like car accidents and business setbacks, she explains how fear became a source of motivation.  Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g2024-10-1440 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 98. My Go-To Podcasts & The Work Behind My ShowErica, discusses her favorite business, entrepreneurship, personal growth, and entertainment podcasts that she listens to regularly. She also provides an inside look at the work and challenges involved in producing her own podcast, including equipment setup, content creation, scheduling, and managing sponsorships. Links to Erica's podcast recommendations are below:  Podcasts I Listen To & Recommend Business & Entrepreneurship Podcasts Real AF by Andy Frisella – For no-nonsense advice and motivational energy. https://podcasts.apple.com/us/podcast/real-af-with-andy-frisella/id1012570406?i=1000670150594 The Game by Alex Hormozi – Business insights and growth strategies from a 7-figu...2024-10-0733 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 97. To Haul or Not to Haul: The Big Poop DebateWelcome to "The Big Poop Debate," where Erica explores the pros and cons of hauling dog waste versus leaving it in clients' trash cans. The discussion dives into the impact this decision has on business efficiency, client satisfaction, and operational costs, drawing from personal experience and industry feedback. You are encouraged to weigh in on whether you are Team Haul or Team Trash Can after hearing about different approaches to managing waste in a pooper scooper business. Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/4...2024-09-3026 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 96. Leaves, Freezing Poop, and Muddy Yards: Tackling the Challenges of Autumn ScoopingErica discusses fall cleanups, noting the slow business period due to summer vacations and increased outdoor activities. She highlights the challenges of scooping in the fall, such as leaves camouflaging dog poop and shorter daylight hours. She advises on marketing strategies, including creating educational content and seasonal promotions. Erica also shares her plans to focus on social media and video creation, offering services to help others create videos. The podcast also emphasizes the importance of customer communication and planning for the fall and winter schedules. Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com...2024-09-2326 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 95. ***Full Version*** Scooping Up Success: Lessons from William & Levi with Swoop Scoop. We found the first 30 minutes that were missing from last week's show! Erica flys to Spokane, WA to visit the guys behind Swoop Scoop. Hear from Levi and William, co-owners of the business, as they share their insights on building a successful company, including navigating technical challenges, fostering brand loyalty, and the advantages of having a business partner. This podcast offers a unique and entertaining look into the poop scooping industry, complete with stories of casino mishaps, airport adventures, and plans for a potential pooper scooper meetup. https://swoopscoop.com/ Comments and Questions are welcome.   2024-09-1645 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 95. Scooping Up Success: Lessons from William & Levi with Swoop Scoop.Erica flys to Spokane, WA to visit the guys behind Swoop Scoop. Hear from Levi and William, co-owners of the business, as they share their insights on building a successful company, including navigating technical challenges, fostering brand loyalty, and the advantages of having a business partner. This podcast offers a unique and entertaining look into the poop scooping industry, complete with stories of casino mishaps, airport adventures, and plans for a potential pooper scooper meetup. https://swoopscoop.com/ Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https...2024-09-0917 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 94. Go Where The Dogs Are: w/ Chantelle from Doodie DeedsErica chats with Chantelle Miller, the owner of Doodie Deeds Dog Waste Removal in PA. Chantelle shares her inspiring journey of starting a pooper scooper business in 2006 and growing it to over 500 customers per week. The conversation provides valuable insights and encouragement for aspiring female entrepreneurs looking to start their own businesses, even in unconventional industries. https://doodiedeeds.com/ Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx2024-09-021h 05The Scoop With Erica KrupinThe Scoop With Erica KrupinEp 93. Leveraging Social Media and Content Creation to Elevate Your BusinessIn this episode of The Scoop, Erica interviews Naylor Taliaferro, the founder of LCR Media. Naylor shares his journey from retail management to starting a successful lawn care business, and how he has built a thriving online community and content creation platform. The discussion covers Naylor's strategies for balancing business operations with content creation, as well as the importance of brand partnerships and the upcoming LCR Summit event. LCR Summit https://www.instagram.com/lawncarerookie/ Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify...2024-08-261h 10The Scoop With Erica KrupinThe Scoop With Erica KrupinEp 92. Overcoming the Obsession to Always Be WorkingErica is joined by her husband Josh on today's episode. They discuss the challenges of running a new business, including the emotional roller coaster, the difficulty of setting boundaries, and the importance of taking time off to recharge. Josh provides perspective on how he stays motivated working long hours in the heat, while Erica expresses guilt over leaving her business even briefly. Overall, the conversation highlights the ups and downs of entrepreneurship and the need for work-life balance. Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https...2024-08-1939 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 91. Embracing the Mess - An Honest Look at Entrepreneurship and MotherhoodErica sits down with Amanda Owen, co-owner of Department of Doody, to discuss the challenges and joys of balancing entrepreneurship, motherhood, and faith. Amanda shares her personal testimony of finding strength in God during a high-risk pregnancy, and the couple's journey of navigating business growth while prioritizing their marriage. The conversation highlights the vital role spouses play in supporting entrepreneurs, and the importance of intentional communication and shared vision for both personal and professional success. Connect with Amanda on Facebook: https://www.facebook.com/amanda.owen.353 Comments and Questions are welcome.   Send to: th...2024-08-121h 10The Scoop With Erica KrupinThe Scoop With Erica KrupinEp 90. Surviving the Dog Days of Summer: An Honest Look at Outdoor Business OwnershipJoin Erica as she navigates the challenges of running a dog waste removal business during the sweltering summer heat. Hear her candid insights on managing burnout, prioritizing self-care, and leaning on her faith to push through difficult times. This podcast offers a raw, transparent look at the realities of entrepreneurship and provides practical tips for staying cool, hydrated, and mentally resilient while working outdoors. Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com 🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  Yo...2024-08-0532 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 89. The Dirty Work of Hiring: An Inside Look at a Pooper Scooper's Recruitment WoesIn this podcast episode, Erica Krupin shares the challenges of running a pooper scooper business, including the difficulties of hiring reliable employees, managing work-life balance, and staying motivated during tough times. She discusses her strategies for conducting efficient interviews, assessing candidate personalities, and continuously recruiting to remain ahead of staffing needs. Throughout the conversation, Erica reflects on the emotional and physical toll of the business, emphasizing the importance of building a strong team to support growth. Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com   Links Mentioned in the episode:...2024-07-2932 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 88. Wreck and Reflect: My Top Takeaways from Three Car AccidentsIn this episode of The Scoop Podcast, Erica Krupin dives into the unexpected and challenging experiences of having two company cars totaled within six months. Join Erica as she reflects on these incidents and shares the invaluable lessons she’s learned from navigating through the aftermath. From dealing with insurance claims to ensuring the safety of her team, Erica offers practical advice and insights that every business owner can benefit from. Tune in to hear how these accidents shaped her perspective and strengthened her resolve to keep her business on track.2024-07-2436 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 86. Faith, Family, and Success: Justin Owen’s Journey with Department of DoodyJoin us as we chat with Justin Owen, founder of the Department of Doody, who shares his journey from starting his dog waste removal business to scaling it successfully. We'll explore his daily operations, challenges, and strategies for standing out in a competitive market.Justin also offers valuable advice for aspiring entrepreneurs and shares his future plans for the company. Tune in for insights and practical tips to help you succeed in the dog waste removal industry!   Keep In Touch with our guest:  Justin's Facebook: https://www.facebook.com/justin.owen.165...2024-07-081h 40The Scoop With Erica KrupinThe Scoop With Erica KrupinEp 85. Live Q&A: Mike Casten's Strategy to Sell & Retire in Costa Rica Revealed!🎥 Join us for an exclusive live Q&A session with Mike Casten, Owner of Poodini! Discover the insider details of Mike's ambitious 3-5 year plan to sell his successful pooper scooper business and retire to Costa Rica. In this engaging session, Mike will share his entrepreneurial journey, insights into scaling a pet care business, and his strategic approach to preparing for a profitable business exit. Don't miss this opportunity to ask your questions live and gain valuable tips on business growth, exit strategies, and achieving your retirement dreams. Subscribe and hit the notification bell to join us live!  ...2024-07-011h 29The Scoop With Erica KrupinThe Scoop With Erica KrupinEp 84. Protect Your Pooper Scooper Business with Pet Sitters Associates InsuranceIn this episode of The Scoop Podcast, host Erica Krupin interviews Coleen from Pet Sitters Associates Insurance. Coleen shares key insights into insurance needs for pet-related businesses, covering the types of insurance available, the importance of having coverage, and specific recommendations for different pet care services. She explains the claims process and highlights the benefits of choosing Pet Sitters Associates over local agents. Coleen also offers advice on common challenges faced by small business owners in the pet care industry. Tune in to learn how to effectively protect your pet care business!   Keep In Touch w...2024-06-241h 13The Scoop With Erica KrupinThe Scoop With Erica KrupinEp 81. Are You Wasting Your God-Given Talents?Welcome to The Scoop Podcast with your host, Erica Krupin! In this episode, Erica sits down with the inspiring Paul Jamison to dive deep into the power of God-given talents and the opportunities they present. Together, they explore how making choices rooted in faith can lead to personal growth and positively impact those around us. Paul shares his insights on becoming a better person, leading by example, and creating a ripple effect of goodness. Plus, don't miss Paul discussing his latest book, filled with wisdom and practical advice for unlocking your true potential. Tune in for an...2024-06-0347 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 80. I Got Called Out by a Franchise OwnerJamie Coones, owner of Poo Squad sets the record straight in this candid interview on The Scoop Podcast with host Erica Krupin. Get the inside scoop on what the Poo Squad Franchise is REALLY about.   Keep Up With Jamie : https://poosquad.com/   Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com   🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx   Custom Show Description:  We appr...2024-05-281h 08The Scoop With Erica KrupinThe Scoop With Erica KrupinEp 79. Empowering Women in Business SuccessLearn from game-changing women entrepreneurs Lindsay Hinesley and Erica Krupin who have built successful businesses, including a dog waste removal business. If you're looking to start a pooper scooper business, this video is for you!   Check out Smart Scoops: www.smartscoops.com    Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com   🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx   Custom Show Description:  We appre...2024-05-2058 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 76. Inside Scoop: The Lawn Dogs Story with Donovan Johns🎙️ Tune in to today's episode of The Scoop Podcast as we sit down with Donovan Johns, from The Lawn Dogs. Ever wondered how a business name comes to be? Donovan shares the story behind The Lawn Dogs and the insight into his journey into the pooper scooper industry. Discover the motivations that led him to choose this unique niche and how he's tackling the challenges and rewards of scooping in the diverse terrain of Idaho.     From pricing models to the bread-and-butter service that keeps The Lawn Dogs thriving, Donovan spills the beans on the inner working...2024-04-291h 08The Scoop With Erica KrupinThe Scoop With Erica KrupinEp 75. The Art of Customer Service: Crafting Experiences That WowCustomer service encompasses the support provided to customers, beginning even before they reach out, particularly in the realm of social media. It involves clear communication of identity, services offered, and accessibility. Andy Fersella's Rolls Royce example highlights the role of branding in enticing customers.  Customer experience is at the heart of service, focusing on how customers feel during interactions, such as feeling respected, understood, confident, and excited. Effective complaint handling involves prompt and empathetic responses, like Erica's approach to addressing a missed service issue.  Communication, both with customers and within the team, is crucial, often re...2024-04-2234 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 74. Route Density 101Join host Erica Krupin on this insightful episode of The Scoop Podcast, where she delves into the essential aspects of routing density that every entrepreneur in the poop scooping business should know. Drawing from her own experiences, Erica shares invaluable tips and lessons learned that she wishes she knew when she first started her business.   Understanding the demographics of the areas you'll be servicing is crucial, from income levels to population density and even crime rates. But how do you use this information to optimize your routes and maximize efficiency?   Erica ta...2024-04-1529 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 72. Addressing Your YouTube QuestionsJoin Erica on The Scoop Podcast as we dive into your YouTube comments and address your questions! In this episode, we unpack my issues with  back window signage, explore brand awareness, and discuss the art of keeping things simple yet impactful in design. Plus, don't miss our insights on mindful driving and how it ties into shaping perceptions on the road. This is also a follow up episde to last week pod when we went over truck signage.  Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com   🔊...2024-03-2438 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 71. Does Your Business Vehicle Signage Suck?Erica shares her recent experience wrapping her truck, delving into the nuances of design, placement, and the importance of visibility.     🔊 Listen on   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx   Custom Show Description:  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a comm...2024-03-2132 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 68. The Ways To Succeed This Spring Rush    Welcome back to The Scoop podcast with your host Erica Krupin,  In this episode, we're delving into the world of dog waste removal businesses and gearing up for the upcoming "Spring Rush." First, we'll uncover what exactly the "Spring Rush" entails and why it's a pivotal time for businesses in this industry. Understanding its importance sets the stage for our discussion on how to prepare physically and mentally for the surge in demand. From ensuring your team and equipment are in top shape to adopting the right mindset to tackle the influx of clients, we'll pro...2024-02-1932 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 66. Beyond the Balance Sheet: The Scoop with John PajakTune in for a dynamic discussion where Erica and John tackle business budgeting and much more. It's an engaging blend of expertise, insights, and a touch of humor. Don't miss out – join us on The Scoop Podcast for another episode packed with wisdom to fuel your entrepreneurial journey! Listen to the first part of today's interview over on: https://podcasts.apple.com/us/podcast/profits-with-pajak/id1674284724?i=1000643918413 Comments and Questions are welcome.   Send to: thescooppodcast22@gmail.com   🔊 Listen on   Spotify: https://bit.ly/45o3Esn...2024-02-0555 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 65. Breaking Content Barriers W/ Mercedes GomezHey, Scoop Podcast! 🎙️ Erica Krupin here, your host for the  Scoop Podcast! 🚀 In today's exciting episode, I'm joined by a special guest, the amazing Mercedes Gomez! 🌟 I've been a fan of Mercedes' YouTube channel for a while, binge-watching her content and marveling at those super clickable thumbnails. But what's even more impressive is the quality educational content she delivers on a variety of topics. Mercedes isn't  in the dog waste removal industry, nor is she a part of the home service niche. Yet, we connected through the power of video, and that's why I believe this conversation about marketi...2024-01-2949 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 63. Empowering Entrepreneurs: Look at your company as a BRAND w/Nancy P. YoungWelcome to The Scoop Podcast, where your host Erica Krupin engages in insightful conversations with notable content creators and business owners. In this episode, Erica welcomes one of her favorite influencers and entrepreneurs, Nancy P. Young. Nancy, a digital and lifestyle influencer, creator at Dbts Skin Bar, LLC, and co-creator at Bean Wellness, LLC, wears many hats as a brand builder, mother, and wife. In a warm and candid discussion, Erica and Nancy dive into various aspects of Nancy's life and expertise. Segments: Sunscreen Importance for Outdoor Service Providers: Erica and Nancy discuss...2023-12-1845 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 62. Struggling to set goals for 2024?🎙️ Welcome back! Join host Erica Krupin in Episode 62 of The Scoop Podcast as we delve into the crucial topic of "Setting Business Goals for the New Year." 🚀 Erica combines storytelling with tactical strategies to transform your aspirations into achievable reality. Grab your notepads and let's set sail into the world of business aspirations! 🔍 Segments: 1. The Power of Goals Erica emphasizes the importance of turning dreams into actionable plans. Hear her personal story of starting Kroopin’s Poopin Scoopin with a small dream and big aspirations. 2. Reflecting on the Past Year 2023-12-1148 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 61. Fresh Content Brown FridayJoin The Scoop Podcast for a festive dive into the world of digital presence during the holiday season! In this episode, we reflect on the holiday aftermath, or as the pooper scoopers call it, 'Brow Friday.' Shout out to Jim, aka the King of Poo! We also want to hear your tales – share the craziest piles you've scooped in the YouTube comments. But wait, it's not all about us. We're focusing on you and your digital world this season. Discover the secrets to making your online presence as merry as the holidays themselves. From setting the st...2023-12-0438 minThe Scoop With Erica KrupinThe Scoop With Erica Krupin60. Unwrapping Digital Presence for the Holidays🎙️  Unwrapping Digital Presence for the Holidays with Erica Krupin 'Tis the season to sprinkle joy into your online world! Join Erica Krupin on this festive episode of The Scoop Podcast, where we dive into the enchanting realm of Digital Presence for the Holiday Season. Starting with the importance of creating a warm and inviting space, Erica unfolds tips for decorating your digital home—your website and social media profiles. Picture them as beautifully adorned rooms, welcoming your audience into a cozy and festive atmosphere. 🎄✨ In Segment 2, explore the concept of crafting a cohesive and cozy holi...2023-11-2731 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 58. Writing THIS list has changed my lifeJoin host Erica Krupin on a candid and compassionate journey through the challenges of holiday sadness in this special episode of The Scoop Podcast. As the festive season approaches, Erica shares personal insights and practical strategies for dealing with the blues, offering a tailored checklist to keep you on track during those tough moments. In this short yet impactful episode, Erica explores the nuances of holiday depression and the societal pressures that often accompany this time of year. She provides a comforting space for listeners to acknowledge their feelings and guides them through the process of creating...2023-11-1342 minThe Scoop With Erica KrupinThe Scoop With Erica Krupin57. What Do Pooper Scoopers Offer? Products and Services Business Plan SectionWelcome to Episode 57 of The Scoop Podcast, hosted by Erica Krupin!  In this episode, Erica dives into the world of entrepreneurship with a focus on the products and services offered by a pooper scooper business.. Whether you're considering starting your own pooper scooper business or simply curious about the behind-the-scenes of this essential service, Erica's expertise and engaging discussions will leave you informed and inspired. Tune in for a scoop of practical advice and entrepreneurial wisdom!   🔊 Listen on:   Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g2023-11-0629 minThe Scoop With Erica KrupinThe Scoop With Erica Krupin56. Lets Talk 7 Figure Pooper Scooper Operations w/ Levi from Swoop ScoopIn todays episode of The Scoop Podcast, we sit down with Levi, the operations mastermind behind Swoop Scoop, to unravel the secrets of building a seven-figure pooper scooper business. Join us for an insightful conversation as Levi shares the behind-the-scenes strategies, challenges, and triumphs that propelled Swoop Scoop into the million-dollar realm. Whether you're an aspiring entrepreneur or simply curious about the pet waste management industry, this episode offers a unique glimpse into the world of successful pooper scooper operations. Tune in for a dose of inspiration and practical business insights with Levi from Swoop Scoop. 🐾💰   🎤 Ho...2023-10-3052 minThe Scoop With Erica KrupinThe Scoop With Erica Krupin54. The Prime Time for Entrepreneurship: Starting Small in Your 30sHello, entrepreneurs and dreamers! Welcome back to another episode of The Scoop Podcast. I'm your host, Erica Krupin, and today, we're diving into an empowering topic – the benefits of starting a small business in your 30s. Buckle up for some inspiring insights into why this decade can be your golden ticket to entrepreneurial success.     Spotify: https://bit.ly/45o3Esn  Apple Podcasts: https://bit.ly/3tnEi0g  YouTube: https://bit.ly/48Ggdlx   Custom Show Description:  We appreciate your support for the podcast, and if you'r...2023-10-1621 minThe Scoop With Erica KrupinThe Scoop With Erica Krupin53. From Poo to Profits: Meet William, the 7-Figure Pooper Scooper Kingpin!Welcome back to another exciting episode of The Scoop Podcast! In Episode 53, your host Erica Krupin sits down with a true entrepreneurial trailblazer, William, co-founder of the phenomenal Swoop Scoops! ☀️ Get ready to dive into a caffeinated conversation filled with business wisdom, inspiration, and a dash of entrepreneurial tea! ☕️✨ In this episode, William spills the beans (pun intended!) on how he and his partner transformed Swoop Scoops from a humble idea into a powerhouse 7-figure business! 🚀 Get an exclusive peek behind the scenes as he shares the secrets, strategies, and the hustle that took them to the top. 🌟 2023-10-0942 minThe Scoop With Erica KrupinThe Scoop With Erica Krupin52. EXCLUSIVE INTERVIEW with ADAM: Master the Art of FOCUSING on PEOPLE and WATCH PROFITS SOAR in Your Business! 💰💥  In this episode of The Scoop Podcast, join host Erica Krupin as she sits down with the inspiring entrepreneur, Adam Hinesley. Get ready for an intriguing conversation about Adam's unexpected journey into the world of poop scoopin' business. Discover the secrets behind his achievements as he shares how implementing standard business systems empowered him and his wife, Lindsay, to not only excel in the power washing industry but also expand their horizons to create multiple small businesses. Gain valuable insights into their entrepreneurial experiences. Tune in for a scoop of wisdom on entrepreneurship, business systems, and their r...2023-10-021h 03The Scoop With Erica KrupinThe Scoop With Erica Krupin51. Small Business Grants 2023In this episode of The Scoop Podcast, your host Erica Krupin breaks down the essentials of small business grants. Tune in to discover what small business grants are, the key steps to successfully apply for them, and who should consider applying. Whether you're a seasoned entrepreneur or just starting out, this episode provides valuable insights to help your business thrive financially. Don't miss out on this crucial information – listen now!   Resources: Jobber Grant: https://getjobber.com/grants Fedex Grant: https://www.fedex.com/en-us/small-business/grant-contest.html Amber Grant: get...2023-09-2530 minThe Scoop With Erica KrupinThe Scoop With Erica Krupin50. Leave a little in the tank. Tomorrow you will be thankful.Welcome to The Scoop Podcast! I'm your host, Erica Krupin, and today we've got a fantastic episode lined up for you. We'll be diving into the essential topic of conserving energy for personal growth and business success. But before we get into that, I have a heartwarming update on a furry member of my family: my dog Javas and his recent ACL surgery.  But first, a gentle reminder for all you amazing listeners out there: Take a moment to check in on your business plans and share your progress with us. Your journey matters, and we love h...2023-09-1828 minThe Scoop With Erica KrupinThe Scoop With Erica Krupin49. Business Plan: Market AnalysisWelcome back to "The Scoop Podcast" with your host, Erica Krupin! In this episode, we're rolling up our sleeves and delving deep into the world of market analysis as it applies to the dog waste removal industry. Grab your scoopers and put on your thinking caps because it's time to uncover the secrets to a successful business plan. Our furry friends are more than just companions; they're potential clients! We'll start by exploring the demographics of the canine community in your area, helping you understand the types of dogs you'll be scooping for, from the petite Pomeranians...2023-09-1124 minThe Scoop With Erica KrupinThe Scoop With Erica Krupin46. Five years of scooping and NO formal business plan?! Business Plan 101Welcome to episode 46 of "The Scoop Podcast" with your host, Erica Krupin! 🎙️ Can you believe it? In today's episode, we're serving up a tale that's as wild as a double-scoop ice cream cone on a summer day. Imagine spending five whole years scooping your way through the business world without a formal business plan! 😲  We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. ...2023-08-2122 minThe Scoop With Erica KrupinThe Scoop With Erica Krupin45. My Life...My Choice W/ Andrew Martinez ( Part 2)Join host Erica Krupin in the second part of our interview, "My Life, My Choice," as she welcomes back the inspiring guest, Andrew Martinez. In this episode, Andrew continues to share his incredible journey of embracing change, overcoming obstacles, and the valuable lessons he's learned along the way. If you're seeking motivation to take charge of your life and make the most of your choices, this episode is a must-listen. Tune in as Andrew and Erica delve into the power of resilience, the importance of staying positive in the face of challenges, and the message of empowerment that will...2023-08-1547 minThe Scoop With Erica KrupinThe Scoop With Erica Krupin44. Making a different standard in YOUR business w/ Andrew Martinez ( Part 1)Show Description: Welcome back to another enriching episode of The Scoop Podcast! Join your host Erica Krupin and her special guest and dear friend, Andrew Martinez, in a dynamic conversation that delves into the power of camaraderie, the journey from motivation to action, and  much much more. Part 1 of 2 Parts (Yes, we we're chatttin it up)   Stay up to date with Andrew IG: https://www.instagram.com/southernsonslandscape/ Podcast: https://podcasts.apple.com/us/podcast/lone-star-lawn-talk-w-andrew-martinez/id1603282934 We appreciate your support for the podcast, and if you're interested in fi...2023-08-0753 minThe Scoop With Erica KrupinThe Scoop With Erica Krupin43. Ways to stop being obsessed with your business, get away and have some fun!  In this episode of "The Scoop Podcast" with your host, Erica Krupin, we dive deep into the topic of finding balance and rediscovering the joy in your entrepreneurial journey. If you've ever felt consumed by your business, this episode is for you. Join us as we explore "Ways to Stop Being Obsessed with Your Business" and start living a life filled with fun, relaxation, and self-renewal. Discover the power of planning rejuvenating 3-day weekends to recharge your energy and creativity, and learn how to overcome the anxiety of taking time off, trusting that your business will flourish e...2023-07-3132 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp. 42 Steady Success: Why you’re not consistentWelcome back to The Scoop Podcast with your host, Erica Krupin! In this episode, we're diving into the key aspects of small businesses and staying consistent. But before we get started, let's do a quick recap of our previous episodes and address any questions or clarifications you may have. We explore the benefits of route density and introduce the NextDoor app as another fantastic platform for connecting with locals. If you're just starting your small business and haven't gained customers yet, fear not! We have some creative strategies to kickstart your customer base. Consider offering free services...2023-07-2444 minThe Scoop With Erica KrupinThe Scoop With Erica Krupin41. What’s better than nextdoor neighbors?Hey there, entrepreneurs and dedicated pooper scooper enthusiasts! Welcome back to another exciting episode of "Scoop Success" with your host, Erica Krupin. We hope you had an amazing week. Before we dive into today's top-notch tips, let's take a moment to reflect on last week's episode and the valuable feedback we received about the 75 Hard program. If you stumbled, remember that it's never too late to start anew with a different action plan. Procrastination and lack of preparation might have been my pitfalls, but we can learn from our setbacks and grow stronger. In this episode, we'll...2023-07-1940 minThe Scoop With Erica KrupinThe Scoop With Erica Krupin40. Let's Avoid HEAT STROKE this summerWelcome to the Scoop Podcast show!   Introduction: Host Erica Krupin welcomes listeners to another exciting episode of The Scoop podcast. Introduces today's topics: Ethan's graduation party, the importance of catering and delivery services, staying safe in the heat, and a personal journey towards finding a new spiritual community. Segment 1: Ethan's Graduation Party Erica shares the experience of planning and preparing for her son Ethan's graduation party. Highlights the benefits of having the party catered and how it can enhance the celebration. Discusses the convenience of having the tent and chairs delivered and s...2023-07-1036 minThe Scoop With Erica KrupinThe Scoop With Erica Krupin39. Going from a Side Hustle to Full-Time Pooper ScooperWelcome to the Scoop Podcast show! We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber: Need to get your business organized? Check out Jobber at https://getjobber.com/kroopin. Jobber Summit: Join the Jobber Summit at https://bit.ly/jobber-summit-kroopin. 180 Sites: Create your website hassle-free at https://180sites.com. Use the code "Kroopin" at checkout to enjoy your first month...2023-07-0436 minThe Scoop With Erica KrupinThe Scoop With Erica Krupin38. Maximizing Your Time: Saying No, Outsourcing, and Knowing YourselfIn this episode of "The Scoop," we've discussed strategies to make time for what matters, including learning to say no, outsourcing tasks, and understanding your productivity patterns. Remember, you have the power to shape your schedule and prioritize the activities that align with your goals and values. By doing so, you can create a more fulfilling and balanced life. Join us next time on "The Scoop" as we dive into more topics aimed at helping you live your best life.   We appreciate your support for the podcast, and if you're interested in financially backing us, p...2023-06-2639 minThe Scoop With Erica KrupinThe Scoop With Erica Krupin37. Unleashing Entrepreneurial Excellence: The Power of Self-AccountabilityIn this captivating episode of The Scoop Podcast, join host Erica Krupin as she delves into the world of self-accountability and explores the transformative power it holds for small business owners. With a focus on personal growth and business success, Erica invites listeners to challenge their existing notions about social media and embrace a new perspective with Kyle Draper's new book, "Re-think Everything You Know About Social Media." Drawing inspiration from the mountains of self-discovery, Erica shares  "The Mountain is You," a captivating literary work that encourages entrepreneurs to conquer their fears, overcome obstacles, and unleash their f...2023-06-1927 minThe Scoop With Erica KrupinThe Scoop With Erica Krupin36. Pooper Scooper Brain Fog: From Forgetful Gates to Restless NightsDrawing from her own experiences as a professional pooper scooper, Erica delves into the relatable tale of an employee's absentmindedness resulting in a customer's gate being left open. With an ingenious solution in mind, she shares how adding a job trigger within the Jobber CRM system can ensure gates are closed promptly, bringing peace of mind to homeowners. Discover the power of automation and how technology can help overcome the pitfalls of human forgetfulness. But brain fog extends beyond work scenarios, as Erica vulnerably opens up about her struggles with sleep deprivation. Exploring the notion of sleeping...2023-06-1236 minThe Scoop With Erica KrupinThe Scoop With Erica Krupin35. Unveiling the $5,600 INVESTMENT with Anthony SalazarWelcome to another captivating episode of The Scoop Podcast with your host, Erica Krupin! In this episode, Erica welcomes a special guest, Anthony Salazar from Poop Scoops for Noobs, to dive into a range of compelling topics. Join us as Anthony shares his remarkable journey of investing over $5000 as a premier sponsor for a premium property manager conference. Not only was he a guest speaker, but his booth display left attendees in awe. Discover the motivations behind this significant investment, the invaluable experiences gained, and the impact it had on his business. But that's not...2023-06-051h 17The Scoop With Erica KrupinThe Scoop With Erica Krupin33. Laundry Liberation: Unveiling the Secrets of Prioritizing Self-Care & Business Success!  Welcome to "The Scoop Podcast" with your fabulous host, Erica Krupin! Get ready for a hilarious and unfiltered discussion on the triumphs and tribulations of breaking free from traditional gender roles. In this episode, Erica opens up about her decision to stop doing her husband's laundry and the guilt she feels for deviating from the expected household norms. Join her as she navigates the uncharted territory of owning a small business, pursuing personal goals, and embracing a non-traditional role as a wife and stepmom. Get ready for laughs, relatable stories, and a cheeky exploration of the struggles a...2023-05-2240 minThe Scoop With Erica KrupinThe Scoop With Erica Krupin32 Scooper Success: Unleashing the Power of Automation in Your Pooper Scooper Business with John Noonan owner of Region ScoopersJoin John and I as we chat about the exciting journey him and his team have been on as they turn Region Scoopers into a thriving pooper scooper business, skyrocketing from $0 to nearly $300,000 in annual revenue within just 3 years. Discover the secrets behind their success, blending hard work with ingenious automations. Get ready to dive into this engaging conversation where we talk a little crap and uncovering the effective strategies that propelled them to the top!   Connect with our amazing guests on their social media platforms and through email: Instagram: Follow them at https://i...2023-05-151h 12The Scoop With Erica KrupinThe Scoop With Erica KrupinEp. 02 Erica, get your crap togetherIn todays pod Erica tells you some facts about herself that you probably didn't need to know, but now you do.. You're welcome!  If you'd like to support the podcast financially please check out the Affiliate Links to the tools and systems I use in my business.  I do make a commission from these links if you sign up.  Jobber: Want to get your business organized?   https://getjobber.com/kroopin Website:  https://180sites.com  Enter “Kroopin”   at checkout to get  your first month free Emitter: Automated Text messaging system:  https://emitrr.com/kroopin/2022-10-1016 minThe Scoop With Erica KrupinThe Scoop With Erica KrupinEp 01. Erica Has A PodcastOn today's episode Erica is excited to announce she has a podcast. She doesn't exactly know the directing of the Pod, but she’s super excited to get "The Scoop" off the ground and start talking. Thank you for tuning in.    If you'd like to support the podcast financially please check out my Affiliate Links to the tools and systems I use in my business.  I do make a commission from these links if you sign up.   Jobber: Want to get your business organized?   https://getjobber.com/kroopin Website:  https://180sites.com  Ente...2022-09-3009 min