Shows
Learn, Make, LearnGo “Pro” in Every Product Category or Just “Good Enough”?A question from a previous guest sparks this episode: Do we go “pro” in every product category or do we eschew the spec arms race & embrace “good enough”? We interrogate our own behaviors & share implications for people in the business of making products.INTRO & FOLLOW-UPS – 02:51Starbucks Follow-Up with Zoran SvetlicicGenerative AI x Product with Anmol AnubhaiWhat McDonald’s is REALLY Like in ItalyHow to Try Int’l McDonald’s Menu Items in the USJOACHIM’S PROFILE PREFS FOR CLAUDE – 07:40J’s TAKE: A PORTFOLIO AP...
2026-01-071h 00
Learn, Make, LearnPutting Your Weird to Work with the Co-Directors of The Brand Studios Program at CU BoulderWe get the inside scoop on The Brand Studios master’s program at CU Boulder from its co-directors, Parisa Tashakori & Jeff Gillette. Unique in its accelerated 12-month span & remit across both experience design and creative advertising, the program welcomes those with a passion to “put your weird to work.” Is it right for you?INTRO & FOLLOW-UPS – 00:55Why is Design So Boring? with Nate GrubbsLAP CoffeeThe LAP coffee Berlin backlash: when innovation meets resistanceErnest to present at Creative Mornings on Dec. 12thMEET PARISA TASHAKORI & JEFF GILLETTE...
2025-11-131h 14
Radical Respect a book by Kim ScottS4 Episode 1 - Intro to Season 4After a hiatus, the Radical Respect podcast has returned for the fall of 2025. In other exciting news, Kim’s co-host from Season One, Ernest Adams, is back and joins Kim and Wesley as co-host of Season Four. Ernest is an executive from Nike, Danaher, Ralph Lauren and Ford Motor Company. Wesley has led developer relations and been a community manager at a number of tech companies. Kim is the author of Radical Candor and Radical Respect.This season, the three will discuss leadership challenges facing organizations large and small. Plus, they have a series of interesting guests lined up...
2025-11-0325 min
Learn, Make, LearnStarbucks Follow-Up with Zoran SvetlicicWe're joined by Zoran Svetlicic for this fast follow-up to our previous episode on Starbucks’ struggles. A strategist & builder with deep expertise in brand and food & beverage, Zoran pulls no punches in his diagnosis of Starbucks’ ills. And, along the way, schools us on positioning, brand architecture & natural wine.INTRO & FOLLOW-UPS – 00:39Starbucks’ Struggles and Lessons for Product PeopleMEET ZORAN + CONTEXT SETTING – 04:09Zoran Svetlicic on LinkedInThird-Wave CoffeeNYT Books review of Seeing Like a StateDIAGNOSING STARBUCKS’ STRUGGLES – 11:56 Mark Ritson: Starbucks needs to cut t...
2025-11-031h 18
Learn, Make, LearnStarbucks’ Struggles & Lessons for Product PeopleWhat can product people learn from Starbucks’ recent struggles, and how are these lessons linked to a venerable British book retailer, an upstart French running brand, and a barmy Japanese watchmaker?INTRO & FOLLOW-UPS – 02:47Starbucks closing storesSPVs, Credit, and AI DatacentersThis is How the AI Bubble Will PopNeue Klasse – 60 Years of the BMW 1500World Premiere of the new BMW iX3BMW Hofmeister Knick—Behind the LinesSTARBUCKS’ STRUGGLES – 14:08No Logo at 20Globalization and Its DiscontentsThe Walmart Effect100 Cups of Coffee in...
2025-10-141h 12
FLY BROTHER RADIO SHOWEp 308: Let's Fly with Chef Bri of Authentique DelightsIn this episode of the FLY BROTHER RADIO SHOW, Ernest chats with celebrity chef and entrepreneur Chef Bri.Born and raised in The Bahamas, Chef Bri started her career in Canada and is now internationally-known, having won the “Culinary Clash of Chefs” competition. Through her company, Authentique Delights, Chef Bri has whipped up delicious delectables for celebrities such as 50 Cent, Busta Rhymes, Kim Fields, Mike Epps, NBA and CFL athletes, and corporate clients such as Netflix, TD Bank, Pinterest and more. She’s also been featured in The Miami Herald, Canada’s Globe and Mail, and Cruise Critic.
2025-08-1134 min
How To Be Happy HourCousins: Chosen Siblings - How To Be Happy Hour w/ Dr. Kimberly Ernest S3E11A panel of mental health professionals discuss the strengths and benefits of the cousin relationship across the lifespan!
2025-07-281h 03
Learn, Make, LearnToolbox: Raymond Loewy & the MAYA PrincipleErnest & Joachim go deep on Raymond Loewy’s MAYA Principle: what it is & why it matters, with real world examples of MAYA in action, and what can happen when product teams fail to take the principle to heart.FOLLOW-UPS – 01:00Toolbox: How “Jobs To Be Done” Can Help You Make, BetterFortis MarinemasterA BRIEF INTRO TO RAYMOND LOEWY – 06:04MoMA on Raymond Loewy60 Minutes: Raymond Loewy, Father of Industrial DesignLOEWY’S MAYA PRINCIPLE – 09:07The MAYA Principle in DesignThe iPhone only exists because...
2025-07-1950 minHow To Be Happy HourForensic Therapy for Problematic Sexual Behaviors - How To Be Happy Hour w/ Dr. Kim Ernest S2 E14Join Dr. Kimberly Ernest and a panel of behavioral health experts for an in-depth discussion on the complexities of providing forensic therapy for individuals with problematic sexual behaviors. #podcast #mentalhealth #therapy #therapist #forensic #mentalhealthawareness
2025-07-111h 32How To Be Happy HourSubstance Use Disorder Treatment - How To Be Happy Hour w/ Dr. Kimberly Ernest S2 E13Join Dr. Kimberly Ernest and a panel of behavioral health specialists as they discuss the challenges of treating substance use disorder in our communities, and explore how telehealth can enhance access to care and support recovery.
2025-07-021h 34How To Be Happy HourTherapists Go To Therapy - How To Be Happy Hour w/ Dr. Kimberly Ernest S3E10A panel of behavioral health providers discuss the essential role of a therapists own therapeutic journey as part of building a sustainable practice.
2025-06-261h 44
Learn, Make, LearnOff-the-Cuff SmörgåsbordE & J return from a spring hiatus to discuss a range of topics, from WWDC 2025 to the Era of the Business Idiot, and more.WATCHES & WONDERS – 04:09Don DeLillo: CosmopolisIWC Presents A Plethora Of New Ingenieur WatchesHow The Pursuit Of Status Shapes Our AestheticsThe Nomos Club Sport Neomatik WorldtimerNOMOS Lounge, New York CityTAG Heuer Formula 1 - They got it wrong!SLATE AUTO – 22:52Slate Auto Reveal EventCustomer service satisfaction of EV owners lower than ICE vehiclesKia, Build This...
2025-06-231h 23How To Be Happy HourSupervisory Relationship - How To Be Happy Hour w/ Dr. Kimberly Ernest S3E9A panel of clinicians discuss the essential role of the supervisory relationship in client care, the development of the provider, and the overall health of a clinical program.
2025-06-031h 24How To Be Happy HourImpact of Apps on Mental Health and Recovery - How To Be Happy Hour w/ Dr. Kimberly Ernest S3E8A team of mental health professionals explore the risks and benefits of apps from tic-toc to tinder and everything in between!
2025-05-071h 21How To Be Happy HourAdult Child/Parent Relationships - How To Be Happy Hour w/ Dr. Kimberly Ernest S3E7Panel of mental health providers explore the season of transition between adolescents and emerging adulthood and the impact it has on the parent/child dynamic.
2025-04-301h 37How To Be Happy HourRomance - So Nice, We Discuss it Twice - How To Be Happy Hour w/ Dr. Kimberly Ernest S3 E6A panel of mental health professionals discuss recovery from past traumatic relationships, grief, and recovery
2025-04-281h 17
FLY BROTHER RADIO SHOWEp 301: Let's Fly with Star, Icon, and Entrepreneur Kim FieldsIn this episode of the FLY BROTHER RADIO SHOW, Ernest chats with award-winning actor, director, producer, and entrepreneur Kim Fields.Having started in television at the age of 7, Kim has brought joy and inspiration through storytelling on multiple hit series and movies, including The Facts of Life, Living Single, and The Upshaws, and many more.In addition to her expansive career in film and television, Kim has created a health and wellness space called Refresh by KF, which helps people create fulfilling lives via digital and in-person inspiration, including wellness retreats hosted by Kim herself.
2025-04-0537 minHow To Be Happy HourParent/Child Relationship - How To Be Happy Hour w/ Dr. Kimberly Ernest S3 E5A panel of child, marriage, and family clinicians explore challenging social media trends, important parent/child interaction patterns, and identify the ways in which caregivers can develop strong and lasting relationships with their little ones.
2025-04-021h 31
Learn, Make, LearnOff-the-Cuff: AI Nonsense & More!We return from hibernation to talk AI nonsense, critique the review industrial complex, promote a return to RSS, and share a raft of recommendations!JOACHIM ON AI NONSENSE – 01:52Previous Discussion of Humane AI (starts at 18:34)Humane Set to Brick $700 ‘AI Pins’I outsourced my memory to an AI pin and all I got was fanfictionBen Thompson: DeepSeek FAQPrevious Discussion on LLMs & Constraints (starts at 02:33)“Low-Resource” Text ClassificationERNEST ON THE REVIEW INDUSTRIAL COMPLEX – 09:41Motor Trend: 2021 MINI Cooper SEAmerica’s Commute to Work Is Get...
2025-03-2043 minHow To Be Happy HourFriendships in Sibling Relationships - How To Be Happy Hour w/ Dr. Kimberly Ernest S3 E4The panel explores the nature of sibling dynamics, birth order, and trauma bonds across the lifespan.
2025-03-061h 39
Midlife Marvels With Kim Metzger#64-Holding Each Other Gently in the RainIn this heartfelt episode of Midlife Marvels, host Kim Metzger reflects on the people who stand by us through life’s storms. Drawing from personal experience and a poignant quote by Ernest Hemingway, Kim explores the difference between those who offer true support and those who place blame. She guides listeners through recognizing their “rain people,” letting go of relationships that no longer serve them, and becoming a source of strength for others. Tune in for a deeply moving conversation on connection, resilience, and the power of quiet companionship in midlife’s ever-changing landscape.
2025-03-0500 minHow To Be Happy HourRomantic Relationships - How To Be Happy Hour w/ Dr. Kimberly Ernest S3 E3A team of mental health professionals explore the role of romantic attachment within the individual quest for happiness
2025-02-271h 33How To Be Happy HourFriendships in Adulthood - How To Be Happy Hour w/ Dr. Kimberly Ernest S3 E2A panel of mental health providers discuss the role of friendship in adulthood, how we make friends, when friends no longer serve us, and the impact of friendship on our mental health.
2025-02-061h 36How To Be Happy HourTherapeutic Relationship - How To Be Happy Hour w/ Dr. Kimberly Ernest S3 E1The panelists explore the role of the therapeutic alliance in treatment outcomes, how to repair following a therapeutic rupture, and explore how early career and seasoned providers can use the therapeutic relationship as a treatment tool.
2025-02-031h 40
Learn, Make, LearnCaveat Emptor?Ernest’s experience with a boundary-breaking headphone sparks a discussion on caveat emptor, or buyer beware, and just how much risk we, as product creators, should expect buyers to bear.FOLLOW-UPS – 01:15MKBHD, Panels & PricingWTF Happened in 2024?!I Love You, Man: The Male Friendship RecessionWhy Are Boys and Men in Trouble?CAVEAT EMPTOR? – 06:36Caveat emptorAn ode to open-back headphones—and why I’d never go (closed-)backWhat’s the difference between dynamic and planar magnetic drivers?Audio46 HeadphonesSennheiser HD800S: Revi...
2024-12-311h 08How To Be Happy HourIntensive Behavioral Health Services (IBHS) - How To Be Happy Hour w/ Dr. Kimberly Ernest S2 E12A team of Behavioral Specialists, BCBAs, and a psychologist sit down to discuss the strengths and benefits of the Intensive Behavioral Health Services (IBHS) program in Pennsylvania. We explore who qualifies, how to access, and everything prospective staff, families, and referral sources may need to know about this essential service.
2024-12-171h 24How To Be Happy HourSchool-Based Outpatient Services - How To Be Happy Hour w/ Dr. Kimberly Ernest S2 Ep11A panel of school-based outpatient providers explores the strengths and challenges inherit in providing outpatient services within a school setting.
2024-12-061h 11
Learn, Make, LearnMKBHD, Panels & PricingA conversation triggered by MKBHD’s Panels app gets really interesting when we dig into pricing & lessons for people in the business of making products.FOLLOW-UPS – 02:23Are Pop Lyrics Getting More Repetitive?How gamification took over the worldCan't Play, Won't PlayAn Interview with Meta CTO Andrew BosworthMeta Connect Keynote 2024Meta’s big teaseMKBHD, PANELS & PRICING – 07:30Marques BrownleeMKBHD’s first reviewMarques Brownlee says ‘I hear you’ after fans criticize his new wallpaper appYouTubers are not your friends
2024-11-1557 min
Learn, Make, LearnWhy is Design So Boring? with Nate GrubbsWe dive into our titular question with Nate Grubbs, who, unlike us, is a professional designer with strong views borne of decades of experience across UX, visual & product design.MEET NATE – 01:18THE AGE OF AVERAGE – 04:19Alex Murrell: The age of averageThe tyranny of the algorithm: why every coffee shop looks the sameHow Khruangbin’s Sound Became the New Mood Music (paywall)SOUL, FLASH & OLD MAN VIBES – 06:36A Farewell to Adobe Flash—and the Messy, Glorious WebDonnie Darko websiteFélix Lapo...
2024-10-1857 min
Learn, Make, LearnOff-the-Cuff: Miele, Snow Peak & Ableton LiveWe go off-the-cuff again, sharing product learnings from Miele vacuums, Snow Peak’s modular IGT system & Ableton’s singular vision for music creation.OFF-THE-CUFF – 00:59JOACHIM RECOMMENDS: MIELE C3 VACUUM – 01:38Miele Complete C3 Calima PowerLineBehind Dyson’s cycloneDyson Stick Vacuums Lose CR RecommendationWe’ve Recommended Miele Canister Vacuums for Almost a DecadeMy Middle-Aged Miele C2 Canister Vacuum Has a Long Life Ahead of ItErnest’s now discontinued Miele Cat & Dog VacuumJames Dyson: From Brexit to SingaporeYes, Portland’s Stark’s Vacuum...
2024-10-0445 min
Learn, Make, LearnApple’s iPhone 16 Event: Lessons & CritiquesIn another short(er) format episode, we examine Apple’s recent “Glowtime” event. Please do let us know what you think of this new format at LearnMakeLearn@gmail.com or @LearnMakeLearnShow on Threads.OPENING – 00:00Suttle LakeSuttle LodgeHELP US NAME THIS NEW FORMAT! – 03:12APPLE’S ‘GLOWTIME’ EVENT – 05:08Apple EventThe Verge: iPhone 16 event in 16 minutesJohn Gruber describes his feelings after the event on ThreadsJOACHIM’S TAKE – 05:48Smartphone innovation is dead, and that’s fineRevisiting the iPod
2024-09-2049 min
Learn, Make, LearnA New Episode Format!We introduce a new, shorter, more off-the-cuff format focused on recommendations that we hope you’ll enjoy. Also, our apologies for the audio getting a bit crunchy in spots—we’re working hard to improve our audio quality. Please do let us know what you think of this new format at LearnMakeLearn@gmail.com or on Threads @LearnMakeLearnShow.ONE MILLION CHECKBOXES – 03:20Are You a Checker or an Unchecker? (paywall)The Secret Inside One Million CheckboxesNolan Royalty on X‘Infinity Blade II: ClashMob’ Uses the Cloud, Crowd-Sourcing for Group-Based GamingON KI...
2024-09-1140 minHow To Be Happy HourMulti-systemic Therapy (MST) - How to be Happy Hour w/ Dr. Kimberly Ernest S2 Ep10A panel of Multi-Systemic Therapy providers explore Multi-Systemic Therapy, an intensive, family-focused, community-based treatment service for adolescents and their caregivers. The panelists share an overview of the implementation of the model as well as the positive outcomes experienced by both families and the providers.
2024-09-031h 13
Let Fear Bounce - Tossing out nuggets of hope"There is healing to be found. It's waiting for you." Ernest Ellender-Author and Coach S4 EPA 32"There is healing to be found. It's waiting for you."
"Find your Rest and Digest mode."
Ernest Ellender, PhD, the "Black Belt Trauma Coach
Born and raised along the bayous of South Louisiana, Ellender attended the Jesuit High School of New Orleans
before pursuing higher education abroad (California, New York, Florence [Italy]). Ellender trained heavily in martial arts and earned his Black Belt in Brazilian Jiu-Jitsu in 2008 before starting his martial arts academy back in
his hometown. He transitioned from clinical psychology to Life Coaching in 2022. He now draws from...
2024-08-1446 min
How To Be Happy HourFamily Based Therapy - How to be Happy Hour w/Dr. Kimberly Ernest S2 Ep9A panel of experienced Family-Based Mental Health Services (FBMHS) providers come together to describe and discuss this essential service and how it can be utilized to address the needs of high risk children and adolescents. The panelists review components associated with the provider, client, and family system which contribute to the overarching success of this essential program.
2024-07-231h 42
Learn, Make, LearnGenerative AI x Product with Anmol AnubhaiGenerative AI: step change or snake oil du jour? We enter this mire with Anmol Anubhai as our guide & insight into the future of GenAI x product creation as our destination. Join us for a refreshingly grounded conversation on a topic that’s typically full of hype.FOLLOW-UPS – 01:42The Hyundai Ioniq 5 N Manual Mode Changes Performance EVs ForeverWTF is a Product Manager?Dare Obasanjo on Product Management at Figma Config 2024Dare Obasanjo on ThreadsShreyas Doshi on ThreadsShreyas on why product management is hardGenA...
2024-07-181h 10
How To Be Happy HourTherapy 101 - How to be Happy Hour w/ Dr. Kimberly Ernest S2 Ep8Dr. Kim Ernest and her panel of guests share insights on what they wish they knew at the start and what early career clinicians can benefit from. The panel offers diverse perspectives on triumphs and challenges to guide new clinicians through their professional journey.
2024-07-082h 11
Create Your VisionEp22: Navigating Unexpected Loss with Ernest BarbaricKim Westlund interviews Ernest Barbaric about some personal challenges he faced and how they impacted his life and business.
Ernest shares his journey of grief and loss after unexpectedly losing his father, as well as the health challenges he experienced as a result. He discusses the importance of family, his drive to make a positive impact, and his desire to build a better future. Ernest also shares the strategies he used to cope with stress and regulate his emotions, including sleep, diet, exercise, meditation, and journaling.
He emphasizes the importance of expressing thoughts on paper and the power of...
2024-06-1646 min
Learn, Make, LearnThe Weight of HistoryThe pressure to repeat history, as in the previous year’s sales for a given product, can be pernicious. We share ideas for unshackling yourself from this weight so that you can avoid, as Marshall McLuhan put it, marching backwards into the future.FOLLOW-UPS – 00:43Humane is looking for a buyerCoffeezilla on the Rabbit R1NOMOS at Watches & WondersNOMOS: The icon in 31 color compositionsNoel Gallagher on Jimi HendrixThe Panic Over Smartphones Doesn’t Help Teens (paywall)THE WEIGHT OF HISTORY – 21:57 Reuters: Retailers...
2024-06-071h 16
How To Be Happy HourResources For At Risk Youth - How to be Happy Hour w/ Dr. Kimberly Ernest S2 Ep7Dr. Kim Ernest and her panel of helping professionals discuss the obstacles facing today's youth and how those who dedicate their lives to serving others can help advocate for the systemic change necessary.
Email kim@howtobehappyhour.com with any questions, comments, or topics you want to see addressed by a panel of experts!
2024-06-051h 24
Learn, Make, LearnThe Perils of Fan ServiceThe concept of fan service, which originated in anime and is now common across media, has pervaded the world of product creation as well. We discuss what it is & why it’s vital to serve your customers without pandering to them.FOLLOW-UPS – 01:11Progressive Complexity (aka Progressive Disclosure)THE PERILS OF FAN SERVICE – 03:50Star Wars: Fired Solo Directors Didn't Want Movie To Just Be Fan ServiceBlackBerry’s Future in DoubtClicks is a BlackBerry-style iPhone keyboard caseJanet Jackson Goes Sneaker Shopping With ComplexTHE “Y...
2024-05-231h 02
How To Be Happy HourSocial Media - How to be Happy Hour w/ Dr. Kimberly Ernest S2 Ep6In this episode of How to be Happy Hour, Dr. Kim Ernest and a panel of talented guests discuss the impact of social media on community mental health.
Stream on Spotify:https://open.spotify.com/episode/0qBKMBZYKJVIajlqxaEjVB
Email any questions for upcoming podcasts to kim@howtobehappyhour.com
2024-05-171h 20
Learn, Make, LearnEnough *Is* EnoughWhen it comes to products and product innovation, in our new era of higher-for-longer interest rates, enough *is* enough.FOLLOW-UPS – 01:23iOS spacebar memeWindup Watch Fair San FranciscoSteven Pinker is wrong about violence and warERA OF EASY MONEY IS OVER – 12:02The Era of Easy Money Is Over. That’s a Good Thing.The Price of TimeCASE STUDIES: BAD & GOOD — 18:34The Worst Product I've Ever Reviewed... For NowKilled by GoogleRabbit R1: Barely ReviewableTesla’s Stainles...
2024-05-031h 09
Learn, Make, LearnDaniel Kahneman: Lessons & CritiquesDaniel Kahneman, credited as a grandfather of behavioral economics, passed away in March, and we devote this episode to an unfiltered discussion of his legacy through a product lens.KAHNEMAN’S LEGACY: THE BULL CASE – 01:55NY Times obituary of Daniel KahnemanKAHNEMAN’S LEGACY: THE BEAR CASE – 03:40The “Nudge” of the Obama Era Was Always Neoliberal NonsenseNudge economics: has push come to shove for a fashionable theory?JOACHIM’S PERSPECTIVE – 05:27A Quick Excursion into Behavioral EconomicsERNEST’S PERSPECTIVE – 10:56Ne...
2024-04-2551 min
Learn, Make, LearnDesign Thinking: Failure or Fall Guy?A decade ago, design thinking was all the rage across the corporate world. But, today, it's widely derided as a failed experiment. Is there still a place for design thinking or is it an idea whose time has passed?FOLLOW-UPS – 01:56Time to LearnHublot at Watches & Wonders 2024Cartier Santos-Dumont RewindJLC at Watches & Wonders 2024Should Products be Political?BobbieBobbie for ChangeByron Sharp: How Brands GrowDESIGN THINKING – 08:37IDEO Design ThinkingDesign thinking: Where did it go wrong?Tim Brow...
2024-04-1858 min