Shows
The Upload w/ ControlUpDeep Dive into ControlUp's Disk MonitorIn this episode of the "ControlUp" podcast, hosts Jeff and Eugenia introduce and discuss ControlUp's new Disk Monitor tool with its creator, Chris Twiest. The Disk Monitor is designed to track all read and write activity on hard drives, providing valuable insights into disk usage.Chris explains that the Disk Monitor was initially developed to address challenges in non-persistent environments like Citrix, where cache issues can impact performance. Unlike traditional tools like Procmon, the Disk Monitor operates efficiently, providing detailed reports on disk activity without compromising system performance.The discussion expands to cover use cases fo...
2025-08-1420 minThe Upload w/ ControlUpControlUp Innovation GuildEugenia and Jeff talk to Chris about the ControlUp Innovation Guild.The ControlUp Innovation Guild podcast offers a dynamic and insightful look into the fast-paced world of IT innovation. Hosted by members of the Guild and featuring conversations with industry experts and community leaders, each episode delves into the development and application of cutting-edge solutions designed to tackle real-world IT challenges. Listeners gain valuable perspectives on how ControlUp rapidly prototypes and delivers practical tools, often driven by direct user feedback, to enhance IT efficiency, optimize performance, and address specific pain points in areas like end-user computing, security...
2025-08-1430 minThe Upload w/ ControlUpDemystifying Amazon Workspaces with ControlUpIn this episode of The Upload with ControlUp, Jeff and Eugenia dive into the world of Amazon Workspaces—breaking down the different types (personal, pooled, core, and AppStream), and how ControlUp enhances visibility, manageability, and user experience across them. From shared responsibility models to peripheral frustrations and endpoint diagnostics, they explore how ControlUp simplifies IT operations in cloud desktop environments. Whether you're just starting with Workspaces or managing thousands of cloud PCs, this episode is packed with insights, laughs, and a healthy dose of humility.
2025-07-0420 minThe Upload w/ ControlUpMaximize the Power of Alerts and Notifications In this episode of the ControlUp podcast, hosts Jeff Johnson and Eugenia Schipelliti delve into the topic of alerts within ControlUp for desktops, highlighting their importance and surprisingly low adoption rate among users. The discussion emphasizes the benefits of utilizing alerts to proactively identify and resolve issues, automate troubleshooting processes, and ultimately improve the digital experience for all users. The hosts also explain the ease of setting up alerts, particularly with the convenient "bell" feature, and touch upon advanced capabilities like automated remediation and integration with service management tools.
2025-05-1216 minThe Upload w/ ControlUpRemote Control Update his episode of the podcast features a discussion between Jeff and Eugenia about the remote control capabilities of a product called Control Up. They explore the uses of remote control for both troubleshooting and helping users with tasks. The conversation highlights new features like “paste as keystroke” and enhanced security measures for clipboard use, emphasizing the product's ongoing development and improvement.
2025-05-1210 minThe Upload w/ ControlUpControlUp for MicrosoftIn this version, Eugenia and Jeff discuss how ControlUp can help customers get more value of their Microsoft investment.Real-time troubleshooting and remediation for Microsoft IntuneEnd-to-end visibility for AVD and Windows 365Get control over your Windows 10 to Windows 11 MigrationsMake Microsoft Teams as reliable as a landlineBe alerted when any Microsoft Online Service goes down
2025-03-2834 minThe Upload w/ ControlUpControlUp for Web and SaaS ApplicationsIn this episode, we talk to Joel Stocker about ControlUp's latest innovation: ControlUp for Apps. This new addition to the ControlUp ONE Digital Employee Experience (DEX) platform offers real-time visibility and proactive management for SaaS and web applications. With the increasing reliance on diverse and complex applications in today's hybrid work environments, ControlUp for Apps addresses critical visibility gaps, enhancing IT service desk efficiency and organizational security. Tune in to learn how this tool can transform your approach to managing SaaS applications and improve overall productivity.
2025-02-2523 minThe Upload w/ ControlUpWelcome to the Future of Contact Centers!In this version, we dive deep into the evolving landscape of contact centers and explore how businesses are leveraging cutting-edge technologies to enhance both employee and customer experiences. From Cloud-Based Calling (VoIP) and AI-driven analytics to omnichannel CRM software and remote workforce management, discover the tools and strategies that are transforming the way contact centers operate. We'll discuss the challenges that still plague contact centers, such as long wait times and inconsistent remote work environments, and how innovative solutions like ControlUp are addressing these issues. Learn how optimizing digital employee experiences can lead to faster problem resolution, i...
2025-01-1515 minThe Upload w/ ControlUpControlUp Enrich v 2.0In today’s version! I’m excited to dive into a game-changing feature from ControlUp called “Enrich v2.0.” We’ll explore how this innovative tool seamlessly integrates real-time monitoring and remediation into your favorite SaaS applications beyond Microsoft Intune and ServiceNow. Get ready to learn how Enrich can boost your IT team’s efficiency, provide minute-by-minute performance insights, and enhance your overall digital experience management. Let’s get started!
2024-12-1910 minThe Upload w/ ControlUpAdvanced Agent Deployment Options for Edge DXIn this episode, we dive into the agent deployment options for ControlUp’s Edge DX, a powerful tool designed to enhance digital employee experiences. We’ll explore various deployment methods, including manual installations and automated setups using configuration management tools like Microsoft Intune. The podcast highlights the importance of agent version control, allowing IT teams to manage updates efficiently while minimizing disruptions. With advanced deployment options, organizations can tailor their approach to fit specific needs, ensuring a seamless integration that boosts productivity and reduces support costs. Tune in to learn how these strategies can transform your IT oper...
2024-11-0715 minThe Upload w/ ControlUpSpooky Myths About Supporting Any Desktop, Any Device, AnywhereIn this podcast, we’re diving into some spine-chilling myths surrounding the support of any desktop, any device, anywhere! As Halloween approaches, it’s the perfect time to unravel these tech tales that might give you goosebumps. From the misconception that device refreshes are the only way to boost performance to the belief that troubleshooting is akin to finding a needle in a haystack, we’ll explore how ControlUp is here to exorcise these tech demons and ensure a seamless IT experience. So, grab your headphones and get ready to debunk some spooky myths!
2024-10-2432 minThe Upload w/ ControlUpSecure DX Custom ActionsSecure DX has a great security catalog of vulnerabilities, misconfigurations for scanning and remediations. But sometimes there is no remediation or sometimes you need a custom scan and remediation not in the catalog. Secure DX custom actions allow you to create any scan and remediation to make your environment more secure and compliant.
2024-09-2615 minThe Upload w/ ControlUpWhat are customers talking aboutJoin Jeff and Eugenia as they chat with Joe Stone (arguably the coolest name ever) about the latest customer trends. They dive into hot topics like Windows 11 migration, cloud migration, Unified Communications, and how to enhance platform capabilities with scripting.
2024-09-2623 minThe Upload w/ ControlUpControlUp support for Amazon WorkSpacesIn this version of the Upload, we will discuss how ControlUp can help troubleshoot and remediate the digital employee experience across Amazon WorkSpaces Personal. Listen in to hear from Andrew Wood, and expert in both Amazon WorkSpaces and ControlUp.
2024-08-2918 minThe Upload w/ ControlUpEdge DX, what can it do, and where to start!Sometimes, when I work with new Edge DX customers, I think of a famous quote: "What are you gonna do today Napoleon?" With Napoleon's answer, "Whatever I feel like I want to do, GOSH." I know Edge DX can detect and fix any desktop issue, but where do you start using Edge DX without knowing where to finish? This podcast will discover how to begin finding problems and implement a fix with the assistance of AI.
2024-08-2026 minThe Upload w/ ControlUpDEX: MaintenanceAs discussed in previous podcasts, we use ControlUp to help troubleshoot and remediate Windows, macOS, and Linux. This podcast discusses how scripts can be essential for maintaining desktop computers for years to maintain performance and reliability.
2024-08-2012 minThe Upload w/ ControlUpDEX: RemediationControlUp can assist in remediating almost any digital employee experience issue. Some remediations are as simple as a pop-up notification to tell the user how to fix something themselves, whereas other remediations use scripts to fix a problem seamlessly. In this podcast, we explore our favorite remediations to give you a sense of what can be accomplished with ControlUp.
2024-08-2013 minThe Upload w/ ControlUpControlUp and Windows 11 ReadinessIs your organization prepared for the transition to Windows 11? In this version of the Upload, Jeff and Eugenia talk to CTO extreme Simon Townsend about making the switch to Windows 11 a smooth and efficient upgrade process. 🔍 Key Benefits:Seamless Migration: Effortlessly transition to Windows 11 with minimal disruption.Real-Time Monitoring: Gain visibility into your entire IT environment with live metrics and analytics.Proactive Troubleshooting: Identify and resolve issues before they impact your users.Enhanced User Experience: Optimize performance to deliver a superior user experience on Windows 11.
2024-08-1526 minThe Upload w/ ControlUpWhat's new with ControlUp for physical endpointsEugenia and Jeff talk with Andy Poulter (PM for Edge DX) about what's now with Edge DX. For instance, did you know Edge DX now has device averages? Listen in and learn what's new.
2024-06-1223 minThe Upload w/ ControlUpDEX: TroubleshootingControlUp can troubleshoot any issue that hinders the digital employee experience. In this podcast, we do not have time to go over every use case but instead give you a vision of what we can do and provide a few examples of how to troubleshoot a desktop problem with ControlUp.
2024-02-1313 minThe Upload w/ ControlUpDEX: AlertingWhen people call the IT help desk for a problem with their computer, they want IT to meet expectations and handle the escalation so they can get back to work. However, one study shows that employees spend an average of three hours per week troubleshooting work-related computer problems themselves because they don’t want to deal with a helpdesk queue or do not believe the helpdesk can fix their problem. Alerts are used to know if employees have problems affecting the digital employee experience before a helpdesk is generated. Being alerted to problems is the first step to improving th...
2024-01-2314 minThe Upload w/ ControlUpUnified Comms monitoring with a live caller dashboardTroubleshoot UC calls as they happen with ControlUp's unified communication live caller dashboard. See all live call performance metrics, then drill down to the device to troubleshoot and remediate.
2023-09-2609 minThe Upload w/ ControlUpControlUp Free Tools for Desktop TroubleshootingAt the core, every business has VIP users, who require special care and attention. We aim to simplify your life by assisting you in resolving desktop support issues now. We’ll give you the tools to find and fix problems, and even reduce IT support expenses.Fix Problems FasterRapidly resolve desktop, network, and application issues for up to 50 VIPs.Fix Problems AutomaticallyIdentify and programmatically fix issues before VIP users even notice them.Fix Problems For FreeStreamline troubleshooting software by consolidating them into a us...
2023-09-1914 minThe Upload w/ ControlUpControlUp at VMware Explore 2023In this episode, Tom and Jeff talk about VMware Explore and some big announcements like Jed Ayres becoming the new CEO of ControlUp AND the big ControlUp party. This podcast is fast, fun, and free.
2023-09-1313 minThe Upload w/ ControlUpWhat's new with Real-Time DXLearn new and amazing enhancements with the latest release of Real-Time DX. (Spoiler alert: something to do with macOS and other great things)
2023-07-1810 minThe Upload w/ ControlUpControlUp Digital Employee ExperienceThis episode discusses how the digital employee experience is not just for employees. Everyone wants DEX, but in many cases, IT must focus on optimizing their department before deploying a DEX solution.
2023-07-1109 minThe Upload w/ ControlUpFewer support tickets, closed faster, a better desktop experience now!In this episode, we talk about optimizing IT to close support tickets faster and have fewer tickets, leading to a better experience for both IT and end users.
2023-07-0710 minThe Upload w/ ControlUpMicrosoft Intune and ControlUp Edge DXDiscover the similarities and differences between Microsoft Intune and ControlUp Edge DX.
2023-06-3006 minThe Upload w/ ControlUpThe women of ControlUpWomen have found remarkable success in the tech industry, though their journey has been far from smooth. Countless narratives exist that recount the challenges faced by women in tech. In this episode, we delve into the experiences of the Women of ControlUp, highlighting their journey of advancement and professional growth within a technology company that men have traditionally dominated.
2023-06-0623 minThe Upload w/ ControlUpControlUp enabling the helpdesk to do more, faster, with less effort.In this episode, we will discuss how ControlUp can help the helpdesk solve issues faster, proactively fix users' issues by following the red and escalate fewer tickets to Tier 2.Real-Time Monitoring: ControlUp provides real-time monitoring and alerting of the IT infrastructure, including servers, applications, and user sessions. This helps the helpdesk to identify and resolve issues before they impact end-users proactively.Troubleshooting: The platform provides detailed insights into the performance of IT systems and applications. Helpdesk teams can use these insights to identify the root cause of issues and resolve them quickly.Remote Management: ControlUp allows helpdesk teams...
2023-03-0215 minThe Upload w/ ControlUpCustomer Success SucessesIn this version (episode) of the Upload, Eugenia and Jeff discuss Customer Success with Yair Bortinger. Listen and learn about how technological advancements in customer success bring relevant content to customers when they need it and how they want it - Yair even received a CS award for this new tech.
2023-01-1219 minThe Upload w/ ControlUp4 Questions About Azure Virtual Desktop and ControlUp That You Should KnowTune in to this podcast to learn about the benefits of using ControlUp for Azure Virtual Desktop from our technical expert, Trentent Tye. Also, understand how ControlUp integrates with the cloud and with other products, like Nerdio Manager for Enterprise, Citrix Cloud, and VMware Horizon. You won't want to miss this opportunity to understand, on a technical level, why ControlUp is the right solution to optimize your Azure Virtual Desktop.
2022-12-2221 minThe Upload w/ ControlUpControlUp automationEvery helpdesk faces a certain set of recurring problems and cut and paste solutions for VDI and physical endpoints. ControlUp technology can detect and automate the resolution before a helpdesk ticket is created. Listen in on Eugenia and Jeff as they discuss how customers use ControlUp automation to solve issues faster and increase employee satisfaction.
2022-11-2414 minThe Upload w/ ControlUpThe ControlUp CommunityIn this episode, we talk to Doug Brown, head of the ControlUp Community. Doug answers important questions like:What is the ControlUp Community, and how does someone get involvedHow to develop trust with community membersHow the community is supportive but not supportWhat is SambucaCheck out the ControlUp Community today
2022-11-2120 minThe Upload w/ ControlUpUnified Communications Monitoring with ControlUpEvery day, we rely on Unified Communication and Collaboration (UC&C) platforms for internal and external communication. ControlUp Edge DX now brings call and meeting performance data from UC&C vendors into a single pane-of-glass.
2022-11-1709 minThe Upload w/ ControlUpThese are a few of my favorite ControlUp thingsJoin Eugenia and Jeff as they discuss their favorite features of ControlUp products.
2022-11-1016 minThe Upload w/ ControlUpEdge DX: cool new features, presented in an old-fashioned wayIn this episode of The Upload, Jeff and Eugenia show off new features and capabilities in an old-fashioned radio broadcast style. See if you can hear Jeff or Eugenia break character or laugh at their own silliness. But seriously, folks, ControlUp Edge EX is releasing some cool new features that aren't old-fashioned at all, and you'll want to learn all about them.
2022-09-3005 minThe Upload w/ ControlUpTHIS. IS. JEOPARDY!In this version of The Upload, Eugenia plays ControlUp "Jeopardy" with Joel and Tom (no appearances from Ken Jennings, we're afraid).Enjoy a few laughs in this "daily double" session (it's both fun AND informative) where you'll learn about ControlUp Edge DX, Real-Time DX, Scoutbees, Things about ARP, and Things about Jeff.
2022-09-2725 minThe Upload w/ ControlUpHow would aliens use ControlUp?Does supporting remote workers ever feel like you are supporting employees in space? In this episode, Jeff and Eugenia discuss how ControlUp would support aliens using Microsoft Teams or Zoom. We look at Unified Communications troubleshooting with ControlUp for Physical Endpoints & Apps (aka Edge DX), how to improve calls and meetings for earthlings, and, potentially, how Edge DX would help aliens off-planet.
2022-09-1510 minThe Upload w/ ControlUpWhat happened at VMware Explore 2022 in San Francisco?Live events are BACK! While there might not be as much hugging as in years past, the energy at VMware Explore—VMware's first live event since 2019—was incredible, and ControlUp was there in full force. In this episode of the pod, Eugenia and Jeff talked with Tom Fenton, Trentent Tye, and Joel Stocker about the event, the technology, the sessions, and what it all means for the future of work.
2022-09-0921 minThe Upload w/ ControlUpDevice Management vs. ControlUp DEX ManagementIn this episode, we discuss where device management stops and ControlUp starts. Jeff surprises Eugenia with a pop quiz to test her knowledge on how device management stacks up against ControlUp. Tune in to learn the differences between device management and DEX management (SPOILER ALERT: it’s a "better together story"). ControlUp for Endpoints and Apps helps technology teams lower support costs by finding, fixing, and preventing issues that traditional device management software just can’t.
2022-09-0114 minThe Upload w/ ControlUpControlUp now supports Microsoft AVDIn this version of The Upload, we talk to ControlUp experts, Dianna Marks and Trentent Tye, about ControlUp’s integration with Microsoft Azure Virtual Desktop. Microsoft AVD is fantastic. It's flexible, scalable, and affordable, and with ControlUp Real-Time DX, we not only make finding and fixing AVD problems easy, but we also lower the cost of an AVD deployment. This episode is a must-listen. We hope you enjoy it!
2022-08-2214 minThe Upload w/ ControlUpWhat's new with ControlUp this last year with Ray DavisIn this episode, we talk to Ray Davis, who was a ControlUp power user for years. He recently changed jobs and has not used ControlUp in a year as a result. See how he reacts when Jeff and Eugenia discuss all the new ControlUp features, capabilities, and products released this last year.
2022-06-2821 minThe Upload w/ ControlUpJoel explains DEX managementIn this episode, Eugenia and Jeff discuss Digital Employee Experience (DEX) management with Joel Stocker, Sr. Director of Product Marketing at ControlUp. Joel talks about the importance of DEX and the solutions ControlUp has developed to manage digital employee experience. Basically, we talk about DEX management for EUC, endpoint devices, SaaS and web apps, and Unified Communications (UC) tools.
2022-06-1618 minThe Upload w/ ControlUpBefore and After ControlUp with Ray DavisRay discusses the challenges of moving from a company that used ControlUp to its fullest potential, to one that doesn't use it at all. Ray details what he goes through to unravel a problem with, for example, a customer's Citrix VDI / DaaS problem and how time-consuming it can be vs. using ControlUp, where he could spot the problem and fix it in just seconds.
2022-05-2621 minThe Upload w/ ControlUpSupporting work from home networksYour IT department spends too much time troubleshooting home networks—throwing virtual darts, trying to hit the target of the problem—because home networks are IT's biggest blind spot. In this episode of The Upload with ControlUp, Eugenia and Jeff discuss the problems with supporting work-from-home networks and how ControlUp gives IT line of sight into both physical endpoint devices, like laptops and desktops, as well as Citrix, Horizon, and Azure (AVD) virtual desktops
2022-05-2023 minThe Upload w/ ControlUpEdge DX Update with Andy PoulterIn this episode of The Upload, we talked about feelings. OK, that’s not entirely true. More specifically, we talked with ControlUp’s Edge DX Product Owner, the magnificent Andy Poulter, about what’s new—today, tomorrow, and sometime in the not-too-distant future—in Edge DX. There's a much-requested script library, user sentiment scoring (this is where Jeff got kind of sentiment-al…), and one other HUGE new feature that absolutely blew Eugenia’s mind (it might just blow yours, too). Want to know what it is? Well, listen to this episode and find out! :D
2022-05-1010 minThe Upload w/ ControlUpControlUp at the Bellevue VMUG with Eric Aguila & Tom FentonIn this episode, we're bringing you The Upload, but with a twist! We're broadcasting LIVE from the floor at the Washington VMware User Group (VMUG) and chatting with Eric Aguila, our Commercial Accounts Executive. We dive into what was discussed in the keynote and Eric gives us the scoop on the happenings at the ControlUp booth and the questions people ask most often. But that's not all! Tom Fenton, ControlUp's Edge DX SME, joins Jeff and Eugenia. Tom gives us the dish on VMware project Monterey and other cool things, such as his book on how to install ESX...
2022-05-0210 minThe Upload w/ ControlUpDEX Assessment ReportWhat is DEX? DEX stands for Digital Employee Experience, and it’s, essentially, everything that remote workers deal with throughout the course of their work day—applications and desktops, the status of their home or work network, how strong their internet connection is, and everything else you can think of. It’s everything that makes or breaks the work from anywhere experience, and it’s something you hear ControlUp talk about a lot. The ControlUp Digital Experience management platform brings together a suite of solutions that make it possible for IT to spot problems in remote workers’ environmen...
2022-03-0111 minThe Upload w/ ControlUpSpecial Guest Spencer PittsListen in as we interview Spencer Pitts, Digital Workspace Chief Technologist at VMware. Have fun and gain some insights into his views of the Digital Employee Experience.
2022-02-2416 minThe Upload w/ ControlUpWhat’s Coming in ControlUp v8.6?Starting in v8.6, ControlUp will integrate with Microsoft Azure, to allow real-time monitoring and management of Azure and AVD resources. You’ll be able to see the relevant metrics displayed in the Real-Time Console and Solve. This long-awaited new integration automatically discovers and collects comprehensive information such as Cost, Health, Configuration and other metadata on each of the following new objectsSubscriptionsResources GroupsVirtual MachinesVirtual DisksIn addition to offering a wide range of new metrics, predefined actions, and drill-down relationships for easier troubleshooting and navigation, our Azure integration supports seamless association between Azure VMs and entities from di...
2022-02-1510 minThe Upload w/ ControlUpWhy Edge DX Now?Remote work is now a business imperativeMillions of us are living the work-from-anywhere life now, and we wouldn’t want it any other way. Remote work is here to stay; IDC projects that the U.S. remote work population will be nearly 60% of the total workforce by 2024.Security and compliance are meaningless when it comes to the digital employee experience Device management tools lack visibility into a user's experience. Deloitte states that a compelling workforce experience creates 22% higher engagement, 12% greater job satisfaction, with people 4x more likely to stay...
2022-02-0117 minThe Upload w/ ControlUpControlUp for Windows 365Windows 365 is a cloud PC hosted on Microsoft Azure. We think it’s fantastic; however, Microsoft could do better when it comes to tools that analyze the user’s digital experience. Luckily, there's ControlUp. We provide metrics to Windows 365, so the business knows how to optimize it.
2021-11-1716 minThe Upload w/ ControlUpScripts are for kids (and for the enterprise, too)!In this episode of the Upload, Eugenia and Jeff talk with Trentent Tye, a tech person of interest, about scripts. Did you know that scripts can be a powerful tool for troubleshooting and remediation? Did you also know that ControlUp has an extensive community-driven script library that puts incredible power in the hands of your help desk, so you can get people back to work fast (and so you can have fewer headaches, too).
2021-10-2821 minThe Upload w/ ControlUpWhat Happened at VMworld?In this episode, we've got ControlUp's own Tom Fenton (VMware Svengali), Trentent Tye (a Tech Person of Interest™️), and Rory Monaghan (EUC expert and all-around awesome human) breaking down all the awesome that happened at VMworld 2021. 1. Expanded ControlUp + VMware partnership!2. Interesting announcements and what they mean3. EXPLOSIVE sessions (including our own pyrotechnics)Check it out and stay tuned for next time!
2021-10-1410 minThe Upload w/ ControlUpVMworld is next week - what are we looking forward to?In this episode of The Upload with ControlUp, Eugenia and Jeff talk with Tom Fenton and Trentent Tye about next week's VMworld.We discuss:Tom and Trentent's VMworld sessionSome other not-to-miss sessionsDelivering virtual labs in a virtual worldThe next episode will be a VMworld wrap-up. Make everyone wise, use ControlUp.
2021-09-3016 minThe Upload w/ ControlUpThe Upload - What's up with all the DX productsMany customers ask us about our DX suite of real-time management products.In this episode of The Upload, we will differentiate each ControlUp DX product and clear up the air about what problem each product is trying to solve.We will be comparing and contrasting the following ControlUp products:Real-Time DXRemote DXEdge DX
2021-09-1715 minThe Upload w/ ControlUpThe Upload - Logon Duration, Tales from a CSM, & New ReleaseEpisode Synopsis:Introduction: Pete, Jeff, and Eugenia catch up on all things ControlUp, EUC, and more. We set the stage for the episode.Fixing Slow Logons in EUC Environments: Jeff takes us through a recent eBook he authored covering how ControlUp monitors and optimizes logon duration. Download eBook here: https://www.controlup.com/ebook-fixing-slow-logons-in-euc-environments/Tales from a CSM: Eugenia talks about how she got into IT and what she loves about being a CSM at ControlUp. Five minutes or less: We highlight the recent release of ControlUp 8.5. Release n...
2021-08-0428 minThe Upload w/ ControlUpThe Upload - Insights from VDoppler and DEX FunEpisode Synopsis:Introduction: Pete, Jeff, and Eugenia catch up on all things ControlUp, EUC, and more. We set the stage for the episode.Interview with Tom Fenton: Vdoppler AKA Tom talks ControlUp, VMware, his journey, and more. Digital Employee Experience Discussion (DEX): We discuss DEX, what it is, is it subjective or objective, and how ControlUp can help. A fun discussion focused on the problem and not the product.Five minutes or less: We close the episode with what is coming and some fun conversations around jobs. You ne...
2021-07-1434 minThe Upload w/ ControlUpThe Upload - The ControlUp Journey & Tales from the Citrix JediEpisode Synopsis:Introduction: ControlUp is introducing a new podcast. This podcast will feature ControlUp updates, industry topics, blogs, and more. This episode highlights the official GA of ControlUp 8.5 and talks about some new ebooks.Interview with Yoni Avital: Yoni talks about why and how ControlUp was founded, digital employee experience (DEX), the ControlUp journey, and a peek into what may be coming in 2021 with ControlUp. Interview with Chris Rogers, the Citrix Jedi: Chris takes us through his EUC journey, why he joined ControlUp, EUC changes, and his favorite ControlUp features.
2021-07-0149 minThe Upload w/ ControlUpThe Upload - Introduction, Summer Time, & ControlUp UpdatesEpisode Synopsis:Introduction: ControlUp is introducing a new podcast. This podcast will feature ControlUp updates, topics, blogs, and more Industry updates, topics blogs, and more. Customer insights, stories, and real-world feedback. Partner insights, stories, and cool integrations. Fun, banter, and random topics our goal is simple... we won't bore you to death! ControlUp Release Updates w/ Joel Stocker: Joel will take us through the recent product updates and launches that will help you optimize your end-users digital experience and in turn, minimize helpdesk tickets.Summer Giveaways w/ Katie Hance: It is s...
2021-06-1530 min