Shows
How I met my moneyLuxus, Status oder fehlt uns einfach Selbstwert?
In dieser HIMMM-Folge geht es um die psychologischen Aspekte, die mit Konsumverhalten verbunden sind.
Marketing-Professorin Prof. Dr. Felicitas Morhart ordnet ein:
Status, Veränderung der Luxuswahrnehmung und die Rolle von Selbstwert im Konsum.
Lena Kronenbürger und Ingo Schröder sprechen mit ihr über die psychologischen Muster hinter Luxus:
– Warum wir Konsumgüter kaufen, um etwas auszugleichen, und weshalb genau das zum Problem wird.
– Wie Konsum und Kompensation zusammenhängen.
– Und wie sich unser Verständnis von Luxus verändert hat.
Eine Einladung, das eigene Konsumverhalten zu reflektieren. 🤝
2026-02-0246 min
Luxury On AirSeason 5, Episode 12: The Renaissance of Bespoke: A Serapian ExperienceKarine Szegedi speaks with Maxime Bohé, CEO of Serapian, who shares how he is revitalising this nearly 100-year-old Milanese luxury brand by blending heritage craftsmanship with modern bespoke experiences. This episode explores how heritage brands leverage storytelling to drive innovation and deliver personalised luxury. It also highlight Milan's creative ecosystem, the enduring value of artisan skills over AI, and the vital role of investing in talent to sustain craftsmanship excellence. Guest: Maxime Bohé, CEO of Serapian Host: Karine Szegedi, Deloitte Switzerland Resources: Serapian website and LinkedIn Deloitte Switzerland website and LinkedIn Swiss Center fo...
2025-12-1751 min
Luxury On AirSeason 5, Episode 11: Preserving Leather Craftsmanship with MeindlKarine Szegedi speaks with Markus Meindl, 11th generation CEO and designer of Meindl Fashion, shares how his family business blends centuries-old heritage with innovation and sustainability to create timeless luxury products. He highlights the importance of preserving artisanal craftsmanship, ethical sourcing, and personalised customer experiences to stay authentic and relevant in today's evolving luxury market. Guest: Markus Meindl, Fashion Designer Host: Karine Szegedi, Deloitte Switzerland Resources: Meindl website and LinkedIn Deloitte Switzerland website and LinkedIn Swiss Center for Luxury Research website and LinkedIn -- Disclaimer: The views and opini...
2025-11-2525 min
Luxury On AirSeason 5, Episode 10: The Art of Auctioneering with Phillips in Association with Bacs & RussoKarine Szegedi speaks with Aurel Bacs, Watch Auctioneer at Phillips in Association with Bacs & Russo. They explore the art and science behind expert valuation, the evolving market dynamics, and the very human side of auctions — from how digital innovation is opening new doors for buyers and sellers worldwide, to the delicate balance of setting the right price that honours both market realities and emotion, and the psychology behind high-stakes bidding that builds lasting trust for essential clients. Guest: Aurel Bacs, Watch Auctioneer at Phillips in Association with Bacs & Russo Host: Karine Szegedi, Deloitte Switzerland Re...
2025-11-111h 03
Luxury On AirSeason 5, Episode 9: The Myth, Power and Legacy of Pearls with Dr Laurent Cartier and Milena LazazzeraProf. Felicitas Morhart speaks with two leading voices in the world of pearls - one bringing scientific insight, the other cultural and historical depth. Together, they explore the origins of pearls, their enduring symbolism across civilisations, and how sustainability and traceability are shaping their future in luxury. The conversation spans from ancient myths and legendary jewels to contemporary innovation and consumer shifts, revealing why pearls remain one of luxury's most fascinating materials. Guest 1: Dr Laurent Cartier, Head of Special Initiatives at Swiss Gemological Institute and Co-Founder of Sustainable Pearls Guest 2: Milena Lazazzera, Luxury Journalist Host: F...
2025-10-2853 min
Luxury On AirSeason 5, Episode 8: The Rise of Branded Residences with Florian HaffaFelicitas Morhart speaks with Florian Haffa, a global luxury real estate and licensing expert and the visionary behind Mercedes‑Benz Places in Dubai and Miami. They discuss the explosive rise of branded residences and why more global icons, from fashion houses to automotive giants are entering the space. Guest: Florian Haffa, Global Luxury Real Estate Expert Host: Felicitas Morhart, Swiss Center for Luxury Research Resources: Florian Haffa LinkedIn Deloitte Switzerland website and LinkedIn Swiss Center for Luxury Research website and LinkedIn -- Disclaimer: The views and opinions expressed in the Luxury on Ai...
2025-09-0438 min
Label Sessions Presents...Why is wellbeing being prioritised now more than ever?Welcome to Label Sessions Presents... the podcast bringing you what you need to know right now if you want to lead change at work, and introducing you to the leaders from the world's leading innovation expert network.Today, join Josh Nixon + Fuzlin Esau of Label Sessions alongside leaders Felicitas Morhart, Ingrid Hu Dahl + Danny Denhard to showcase their stories as well as delve into the latest innovation in business, tech, sustainability, and more.Links to referenced in the topic discussed:https://www.voguebusiness.com/story/beauty/inside-unilevers-wellness-engine https://www.newsweek.com...
2025-08-1414 minLabel Sessions Presents...Are luxury brands getting hit by a vibe shift?Welcome to Label Sessions Presents... the podcast bringing you what you need to know right now if you want to lead change at work, and introducing you to the leaders from the world's leading innovation expert network.Today, join Josh Nixon + Fuzlin Esau of Label Sessions alongside leaders Felicitas Morhart, Ingrid Hu Dahl + Danny Denhard to showcase their stories as well as delve into the latest innovation in business, tech, sustainability, and more.Links to referenced in the topic discussed:https://www.wsj.com/business/retail/luxury-brands-sales-weak-bcc209ca
2025-08-1410 minLabel Sessions Presents...Is your CEO a "clanker" or a "Grokker"?Welcome to Label Sessions Presents... the podcast bringing you what you need to know right now if you want to lead change at work, and introducing you to the leaders from the world's leading innovation expert network.Today, join Josh Nixon + Fuzlin Esau of Label Sessions alongside leaders Felicitas Morhart, Ingrid Hu Dahl + Danny Denhard to showcase their stories as well as delve into the latest innovation in business, tech, sustainability, and more.Links to referenced in the topic discussed:https://www.dazeddigital.com/life-culture/article/68364/1/clankers-grokkers-botlickers-ai-slurs-chatgpt-grok-artificial-intelligence?utm_source=Link&utm_medium=Link...
2025-08-1211 min
Luxury On AirSeason 5, Episode 7: The Luxury of Sound with Bang & OlufsenSeason 5, Episode 7: The Luxury of Sound with Bang & Olufsen Karine Szegedi speaks with Kristian Teär, CEO of Bang & Olufsen. They discuss "luxury timeless technology," a concept that leverages their rich heritage and innovative prowess to carve out a unique space in the luxury audio market. Guest: Kristian Teär, CEO, Bang & Olufsen Host: Karine Szegedi, Deloitte Switzerland Resources: Bang & Olufsen website and LinkedIn Deloitte Switzerland website and LinkedIn Swiss Center for Luxury Research website and LinkedIn -- Disclaimer: The views and opinions expr...
2025-08-0738 min
Luxury On AirSeason 5, Episode 6: Next-Gen Engagement in the Watch Industry with Watches and Wonders CEO Matthieu Humair Felicitas Morhart speaks with Matthieu Humair, CEO of Watches and Wonders Geneva Foundation. They discuss how this watchmaking event transformed into a global beacon for innovation through collaborations, creativity, public and youth engagement, all while setting the stage for the next generation of watch lovers. Guest: Matthieu Humair, CEO, Watches and Wonders Geneva Foundation Host: Felicitas Morhart, Swiss Center for Luxury Research Resources: Watches and Wonders website and LinkedIn Deloitte website & LinkedIn The Swiss Center for Luxury Research website, LinkedIn & Instagram -- Disclaimer: The views and...
2025-07-0829 min
Luxury On AirSeason 5, Episode 5: Ocean State of Mind with Explora JourneysKarine Szegedi speaks with Anna Nash, President of Explora Journeys. Anna shares about the transformative world of luxury ocean travel, strategic approaches to redefining the luxury cruise experience, and leadership in the luxury travel industry. She also highlights how to attract customers, diversify brand experience, integrate sustainability and adapt to emerging trends. Guest: Anna Nash, President, Explora Journeys Host: Karine Szegedi, Deloitte Switzerland Resources: Explora Journeys website Deloitte website & LinkedIn The Swiss Center for Luxury Research website, LinkedIn & Instagram -- Disclaimer: The views and opinions expressed in the Luxury on Air podca...
2025-06-1149 min
Luxury On AirSeason 5, Episode 4: Where Champagne meets Bratwurst - White Turf in St. Moritz with Thomas WaltherFelicitas Morhart speaks with Thomas Walther, President of the Board at White Turf St Moritz. They discuss the history and charm of White Turf, an event captivating high society since 1907 and highlight the unique art of event management, scalability and exclusivity. Guest: Thomas Walther, President of the Board, White Turf St Moritz Host: Felicitas Morhart, Founder, Swiss Center for Luxury Research Resources: White Turf St. Moritz website Deloitte website & LinkedIn The Swiss Center for Luxury Research website, LinkedIn & Instagram -- Disclaimer: The views and opinions expressed in the Luxury on Air p...
2025-05-2132 min
Luxury On AirSeason 5, Episode 3: Longevity and Eternal Health - The Ultimate Luxury with Clinique La PrairieKarine Szegedi speaks with Simone Gibertoni, CEO of Clinique La Prairie. Simone provides highlights the world-renowned luxury medical wellness clinic in Montreux, Switzerland which combines advanced scientific medicine with holistic wellness and preventative health approaches, with a focus on longevity. Guest: Simone Gibertoni, CEO of Clinique La Prairie Host: Karine Szegedi, Deloitte Switzerland Resources: Clinique La Prairie website Deloitte website & LinkedIn The Swiss Center for Luxury Research website, LinkedIn & Instagram -- Disclaimer: The views and opinions expressed in the Luxury on Air podcast are those of the interviewees and do not...
2025-04-3040 min
Luxury On AirSeason 5, Episode 2: Very Important People - Status and Beauty in the Global Party CircuitFelicitas Morhart speaks with Dr Ashley Mears, Professor and Chair of Cultural Sociology and New Media, University of Amsterdam. Ashley provides an in-depth look into the exclusive global nightclub and party circuit and how businesses and consumers navigate the intricate economy of beauty, status, and wealth that underpins these lavish displays. Guest: Dr Ashley Mears, Professor and Chair of Cultural Sociology and New Media, University of Amsterdam Host: Felicitas Morhart, Swiss Center for Luxury Research Resources: "Very Important People" book by Dr Ashley Mears Deloitte website & LinkedIn The Swiss Ce...
2025-04-1544 min
Luxury On AirSeason 5, Episode 1: Let the lab-grown diamonds shine with LOEV Jewelry and Eleonor PicciottoKarine Szegedi speaks with Niels Schäfer, Co-founder of LOEV Jewelry, a cutting-edge sustainable diamond jewellery brand, and Eleonor Picciotto, Founder of The Eye of Jewelry and a dedicated champion of lab-grown diamonds. Discover the secrets behind revolutionising the diamond industry with lab-grown gems that are both ethically sourced and stunningly beautiful. Listen to the audio Watch the video Guests: Niels Schäfer, Co-founder & CEO, LOEV Jewelry Eleonor Picciotto, Founder, The Eye of Jewelry Host: Karine Szegedi, Deloitte Resources: LOEV Jewelry website & Instagram The Eye of Jewelry website Del...
2025-01-281h 03
StoryRadarFelicitas Morhart: Storytelling im LuxussegmentLuxus – das Wort weckt Bilder von glitzernden Juwelen, edlen Stoffen und makellosem Design. Doch Luxus ist weit mehr als ein Preisschild. In dieser Folge von StoryRadar taucht Ferris gemeinsam mit Felicitas Morhart, Professorin für Luxusmarketing an der HEC Lausanne, tief in die Welt des Luxus ein. Gemeinsam sprechen sie über die faszinierende Verbindung von Identität und Symbolik im Luxusmarketing und der Macht von artistischem Storytelling. Ausserdem erklärt Felicitas, welche Risiken in der Kommunikation auf die Luxusmarken zukommen werden, wie digitale Plattformen den Markt verändern und welche Trends die Zukunft bestimmen werden. Jetzt reinhören und die Gehe...
2025-01-0932 min
Luxury On AirSeason 4, Episode 14: Pushing boundaries in the luxury travel industry with Condé Nast TravellerKarine Szegedi speaks with Divia Thani, Global Editorial Director at Condé Nast Traveller, a global voice in all things travel, offering both inspiration and vital intel. Discover the secrets behind curating a magazine that not only graces coffee tables but also inspires wanderlust and adventure. Guest: Divia Thani, Condé Nast Traveller Host: Karine Szegedi, Deloitte Resources: Condé Nast Traveller website Luxury on Air website Deloitte LinkedIn Swiss Center for Luxury Research website Swiss Center for Luxury Research LinkedIn Swiss Center for Luxury Research Instagram *** Disclaimer: The views and opinions expr...
2024-12-1153 min
Luxury On AirSeason 4, Episode 13: Sophisticated spaces and interior excellence with Teo JakobFelicitas Morhart interviews Simon Flückiger, CEO at Teo Jakob, an interior design and luxury furniture firm. Simon highlighted the art of luxury living, Teo Jakob's unique design philosophy, trends and innovations in luxury furniture as well as tips for designing sophisticated interiors. Watch the video on YouTube! Guest: Simon Flückiger Host: Felicitas Morhart Resources: Teo Jakob website Luxury on Air website Swiss Center for Luxury Research website Deloitte LinkedIn Swiss Center for Luxury Research LinkedIn Swiss Center for Luxury Research Instagram *** Disclaimer: The views...
2024-11-2833 min
Luxury On AirSeason 4, Episode 12: Love at first sight - the neuroscience of love and how luxury brands tap into our deepest desiresFelicitas Morhart speaks with Antoine Pin, former Managing Director of Bulgari and current CEO of Tag Heuer and Dr Stephanie Cacioppo, neuroscientist at University of Oregon about love and luxury brands. They explore the emotional bonds we form with luxury brands and how they tap into our deeper desires and aspirations. Guests: Antoine Pin, former MD of Bulgari, current CEO of Tag Heuer and Dr Stephanie Cacioppo, Neuroscientist, University of Oregon Host: Felicitas Morhart Resources: Deloitte Luxury on Air website, Swiss Center for Luxury Research Shownotes: Lovemarks: by Kevin Roberts W...
2024-10-2840 min
Luxury On AirSeason 4, Episode 11: Prestige beauty and trends in cosmetics businesses with The Estee Lauder CompaniesIn this episode, Karine Szegedi interviews Jasmin Aziz, the Country Manager of Switzerland for The Estée Lauder Companies. Jasmin delves into the brand's history, its range of beauty products and sustainability efforts, and consumer's trend in the prestige beauty industry *The Estée Lauder Companies Inc. is a publicly traded company with a focus on strategic and sustainable long-term growth. Over the course of its 75-year history, three generations of Lauder family members have served the company, with William P. Lauder currently serving as the Executive Chairman. Guest: Jasmin Aziz, Estée Lauder Companies...
2024-10-0943 min
Luxury On AirSeason 4, Episode 10: Fake it 'til you make It? Counterfeit eyewear with EssilorLuxotticaKarine Szegedi speaks with Alessandro Farris, Head of Group Brand and Trade Protection, EssilorLuxottica about the risks and realities of combatting counterfeit products to maintain their brand's quality and luxury reputation. Key topics such as the grey market, mystery shoppers, track and trace technology are all covered in this episode. Guest: Alessandro Farris, EssilorLuxottica Host: Karine Szegedi, Deloitte Switzerland Resources: Deloitte Luxury on Air website, Swiss Center for Luxury Research *** Disclaimer: The views and opinions expressed in the Luxury on Air podcast are those of the interviewees and do not necessarily re...
2024-09-2436 min
Luxury On AirSeason 4, Episode 9: The rise of niche fragrances with TMC Nordic Felicitas Morhart interviews Marcus Nymand Jacobsen, Niche Fragrance Strategy Manager at TMC Nordic to explore the booming fragrance market and the rise of luxury niche scents. Key takeaways from this episode include that niche fragrances are a new form of luxury, social media is a driver of growth, men are the primary consumers and niche fragrances are more accessible than other luxury goods for consumers. Guest: Marcus Nymand Jacobsen Host: Felicitas Morhart Resources: Marcus Nymand Jabobsen blog posts, Deloitte Luxury on Air website, Swiss Center for Luxury Research *** Disclaimer: The views and opinions expressed in th...
2024-09-0235 min
Dirty Deeds Done WellEpisode 92: 1on1 mit Prof. Felicitas Morhart, Expertin für Luxusmarketing und LeadershipLuxusmarketing im Wandel | Mitarbeitende als Markenbotschafter
Die Luxusindustrie befindet sich im Wandel. Auf der einen Seite soll der Luxus demokratisiert werden, auf der anderen Seite scheinen aber die elitären Luxusmarken, wie HERMÈS oder ROLLS ROYCE, die besten Geschäfte zu machen. Was zeichnet eine wahre Luxusmarke aus? Was sind die Erfolgsfaktoren der Zukunft im Luxusmarketing?
Mitarbeitende sind die besten Markenbotschafterinnen und Markenbotschafter. Welche Bedeutung kommen der Entlohnung, dem Führungsstil und der bzw. dem CEO eines Unternehmens zu, wenn es um die Motivation der Mitarbeitenden geht, sich für die Marke eines Unternehmen mit voller Kraft...
2024-08-2227 min
Luxury On AirSeason 4, Episode 8: Sipping in style - Exceptional spirits with Rémy CointreauKarine Szegedi speaks with Ian McLernon, CEO for EMEA, APAC & Global Travel Retail Lead of Rémy Cointreau to showcase the careful craftsmanship and artistry that define their exceptional spirits. From the subtle intricacies of distillation to the storied heritage of their products, we uncover the essence of exceptional spirits with every sip. Guest: Ian McLernon, CEO for EMEA, APAC & Global Travel Retail Lead of Rémy Cointreau Host: Karine Szegedi, Consumer Industry and Fashion & Luxury Lead, Deloitte Switzerland Resources: Deloitte Luxury on Air website, Swiss Center for Luxury Research *** ...
2024-08-1342 min
Luxury On AirSeason 4, Episode 7: Legacy beyond timepieces with Max Büsser from MB&FKarine speaks with Maximilian Busser, founder and CEO of MB&F. They unpack his journey from established watch brands to the creatin of MB&F as he shares insights on innovation, creativity, and the challenges of building a lasting legacy. Max also reflects on the pride he finds in his work creating high-end artisanal watches, the potential closure of his brand and the resulting changes in perspective that drives him to push the boundaries. Guest: Maximilian Busser, Owner and Creative Director, MB&F Host: Karine Szegedi, Consumer Industry and Fashion & Luxury Lead, Deloitte S...
2024-07-0943 min
Luxury On AirSeason 4, Episode 6: The art and business of ultra-luxury travel concierge services with Sienna Charles What do ultra high net worth individuals expect from the hospitality industry? Karine speaks with Jaclyn Sienna India, Founder and CEO of Sienna Charles to discuss the art of luxury travel and the concierge services for elite clients. They emphasise the importance of passion and soul in service, as well as the importance of creating memorable experiences for clients. Guest: Jaclyn Sienna India, Founder and CEO of Sienna Charles Host: Karine Szegedi, Consumer Industry and Fashion & Luxury Lead, Deloitte Switzerland Resources: Deloitte's Luxury on Air websi...
2024-06-2538 min
Luxury On AirSeason 4, Episode 5: The next generation of art collecting with ArkiveWhat do curators, web3 experts, creators, and coders have in common? Karine discusses the topic of reimagining art collecting with Tom McLeod, Founder & CEO of Arkive. They discuss how Arkive aims to revolutionise the way art and collectibles are displayed and experienced all over the world. With a focus on community, technology, and global accessibility, Arkive is redefining the art collecting experience for a new generation of art enthusiasts. Guest: Tom McLeod of Arkive Host: Karine Szegedi of Deloitte Switzerland Resources: Deloitte's Luxury on Air website, Swiss Centre for Lux...
2024-06-0437 min
Luxury On AirSeason 4, Episode 4: Luxury aviation with The Jet Business and Oriens AviationIn our first ever videocast (watch here), Felicitas discusses the topic of private aviation with Steve Varsano, Founder at The Jet Business and Edwin Brenninkmeyer, Founder / CEO, at Oriens Aviation. They explore the evolution of private aviationthe art of jet ownership, business success, the future of electric vertical takeoff and landing (eVTOL) aircraft and the industry's commitment to sustainability, enhancing business mobility and redefining luxury. Guests Steve Varsano Edwin Brenninkmeyer Felicitas Morhart Resources Deloitte's Luxury on Air website Swiss Center for Luxury Resesarch website *** Disclaimer: The views and opinions ex...
2024-05-1656 min
Luxury On AirSeason 4, Episode 3: Responsible gold with Chopard and de Pury Pictet Turrettini & CieFelicitas discusses the topic of responsible gold with Pauline Evequoz, Head of Corporate Sustainability at Chopard and Frederic-Karim Dawance, Swiss Positive Gold Fund Manager at de Pury Pictet Turrettini & Cie. They dive into existing frameworks and traceability measures in gold mining to ensure brand supply chains are sourcing in sustainable, responsible and ethical ways. They also address the challenges faced by the industry and the steps being taken to address them. Guests Pauline Evequoz Frederic Dawance Felicitas Morhart Resources Swiss Better Gold Sustainability at Chopard de Pury Pictet Turrettini & Cie, Global website de Pury P...
2024-04-2553 min
The Rapaport Diamond PodcastEpisode 111: Luxury’s Transparency ChallengesMargot Stuart and Prof. Felicitas Morhart talk about OriginalLuxury, a hub that provides events and information to help luxury companies improve their traceability and transparency.
2024-04-2537 min
Luxury On AirSeason 4, Episode 2: Is use of neuroscience in luxury retail a trend to last? with Iris von Arnim and Deloitte's Neuroscience InstituteNeuroscience in luxury retail? Valentin von Arnim, General Manager of Iris von Arnim a Germany-based luxury knitwear brand and Caroline Grauel, of Deloitte Neuroscience Institute join Karine Szegedi to discuss how to leverage neuroscience by measuring unconscious motivations and decision-making processes of customers engaging with luxury retail brands. Guests Iris von Arnim Caroline Graeul Host Karine Szegedi Resources Deloitte Neuroscience Institute website Deloitte's Luxury on Air website *** Disclaimer: The views and opinions expressed in the Luxury on Air podcast are those of the interviewees and do not...
2024-02-0147 min
Luxury On AirSeason 4, Episode 1: Greening watches and jewellery – collaborating for a tangible impact with Watch and Jewellery Initiative 2030Can competitors become collaborators? Karine Szegedi speaks to Iris Van Der Veken, Executive Director of the Watch and Jewellery Initiative 2030, an initiative set up by Cartier and Kering guided by the 10 principles of the United Nations Global Compact and 17 Sustainable Development Goals (SDGs) with the mission of accelerating positive impact on climate resilience, preservation of resources, and fostering inclusiveness in the luxury industry. They discuss ecosystems of collaboration, fair labour practices, the role of CEOs and regulatory frameworks that brands and companies can leverage to achieve targets and gain insights on their supply chain, procurement practices and...
2024-01-1043 min
Luxury On AirSeason 3, Episode 7: Is Junk Kouture the new couture?Why are fashion designers using fruit skins, coffee capsules or rubber tires as textile of choice? Karine Szegedi speaks Katie Brill, director of Partnerships and Communications at Junk Kouture, a fashion education platform for youth creative expression through a recycled fashion competition. They discuss fashion trends, sustainability, waste, circularity, couture's next generation and the power of creativity to turn any material into a runway, red-carpet or ready-to-wear look. Learn more about Deloitte and Junk Kouture's collaboration: https://www.deloitte.com/global/en/issues/climate/deloitte-and-junk-kouture-collaboration.html Guest: Katie Brill | Junk Kouture H...
2023-12-1341 min
Luxury On AirSeason 3, Episode 6: Superyachts – Floating into the next level of hospitality with Marc-Henry Cruise Holdings LTDSailing the seas on a superyacht in a USD 4.3 million hotel suite? Felicitas Morhart speaks to Samuel Chamberlain, Vice President of Business Development at Marc-Henry Cruise Holdings LTD and Joint Owner/Operator of Four Seasons Yachts. They discuss luxury hospitality's new trend of brand experience extensions, specifically the new Four Seasons Yacht concept and the development of these hybrid superyachts, as well as high net-worth client behaviours and expectations of luxury hospitality and travel. Samuel Chamberlain: https://www.linkedin.com/in/smchamb/ Felicitas Morhart: https://ch.linkedin.com/in/felicitasmorhart Marc-Henry...
2023-11-1330 minLuxury On AirSeason 3, Episode 5: A virtual economy in Monaco's metaverse with DWorld VRDid you know that the Principality of Monaco has a functioning virtual economy and a metaverse? Felicitas speaks with Manila Di Giovanni, Founder and CEO of DWorld VR about experiencing real life in the metaverse. They discuss how and why DWorld built the first ever virtual twin of Monaco and the world's first virtual economy which includes retail, tourism, real estate, yachting, events and hospitality. Monaco's metaverse: https://youtu.be/zoL2N-7B-Dk¨ Manila di Giovanni: https://www.linkedin.com/in/manila-di-giovanni-30396011a/ Felicitas Morhart: https://ch.linkedin.com/in/felicitasmorhart
2023-10-2034 minLuxury On AirSeason 3, Episode 5: Christie's and jewellery as the next big thing in luxury?Have you ever seen a USD 60 million diamond? Karine speaks to Max Fawcett, Head of Jewellery at Christie's in Geneva, the world's most renowned global auction house. In this episode, they discuss live and online auctions, customer demographics and market trends as well as Christie's portfolio of global services from art appraisals and art financing to international real estate and bespoke private sales. Max Fawcett: https://www.linkedin.com/in/max-fawcett-b6a8b0107/ Karine Szegedi: https://www.linkedin.com/in/kszegedi/ Swiss Center for Luxury Research: https://www.linkedin.com/company...
2023-09-2145 minLuxury On AirSeason 3, Episode 4: Around the world with The Leading Hotels of the World's bespoke luxury hotelsWhat are the most popular luxury travel destinations? Karine speaks with Shannon Knapp, CEO of The Leading Hotels of the World to discuss luxury travel and hotel trends, the power of hyperpersonalisation and digitisation and its effect on hospitality services, expectations for diverse client-experiences, as well as new areas for luxury hotel expansion based on consumer demand. Shannon Knapp: https://www.linkedin.com/in/shannon-knapp-5054a17/ Karine Szegedi: https://www.linkedin.com/in/kszegedi/ Swiss Center for Luxury Research: https://www.linkedin.com/company/the-swiss-center-for-luxury-research/ *** D...
2023-08-2249 minLuxury On AirSeason 3, Episode 3: From tradition to innovation – luxury's response to Generative AI with Deloitte's AI InstituteWhat is generative AI's role in luxury? Karine speaks with Varvn Aryacetas, AI Strategy Leader, Deloitte UK and Fabien Lopez, Innovation Director, Deloitte Switzerland to discuss luxury's response to Generative AI (GenAI). They discuss the disruption of emerging technologies, how it affects both customers and the brand, and highlight specific examples of how GenAI has already been adopted by global brands in the luxury industry. LinkedIn Varvn Aryacetas: https://www.linkedin.com/in/vxa/ Fabien Lopez: https://www.linkedin.com/in/fabien-lopez/ Karine Szegedi: https://www.linkedin.com/in/kszegedi/
2023-07-2046 minLuxury On AirSeason 3, Episode 2: Boutique-style department stores with Bongénie Grieder: dusty or dreamy?Have we forgotten what luxury department stores truly offers clients? Karine speaks with Paolo Pitton, Co-CEO Bongénie Grieder, part of the Brunschwig Group to discuss if boutique style departments stores are a thing of the past or if they have a bright future ahead. They discuss online versus online retail experiences, tradition versus innovation, family owned businesses, the importance of human connection, values, passion and purpose. LinkedIn Paolo Pitton: https://www.linkedin.com/in/paolopitton Karine Szegedi: https://www.linkedin.com/in/kszegedi/ *** Disclaimer: The views an...
2023-06-2235 minLuxury On AirSeason 3, Episode 1: Shaking things up: how Chrono24 has disrupted the luxury watch industryAn online marketplace for luxury watches? Karine speaks with Tim Stracke, co-CEO & Founder of luxury watch marketplace Chrono24 to gain a digital perspective of the luxury watch industry. They discuss the consumer behaviours in an online marketplace, authenticity of buyers and sellers, opportunities for pre-owned watches and global market trends. LinkedIn Tim Stracke: https://www.linkedin.com/in/timstracke/ Karine Szegedi: https://www.linkedin.com/in/kszegedi/ Deloitte Swiss Watch Industry Study 2022: https://www2.deloitte.com/ch/en/pages/consumer-business/articles/swiss-watch-industry.html *** Di...
2023-02-2353 minLuxury On AirSeason 2, Episode 6: Breaking down blockchain with Aura Blockchain ConsortiumLuxury goods with digital passports? Daniela Ott: https://www.linkedin.com/in/daniela-ott-/ Karine Szegedi: https://www.linkedin.com/in/kszegedi/ Embracing Digital Product Passport as a regulatory requirement *** Disclaimer: The views and opinions expressed in the Luxury on Air podcast are those of the interviewees and do not necessarily reflect the official policy or position of Deloitte or the Swiss Center for Luxury Research on specific topics. The content provided is for informational purposes only and should not be construed as professional advice. Deloitte and the S...
2022-09-2732 minLuxury On AirSeason 2, Episode 5: Well versed in the metaverse with Zurich University of Applied SciencesAre luxury brands ready for this immersive digital space? Felicitas speaks to Dr. Fabio Duma, Head of Luxury & Creative Industries at Zurich University of Applied Sciences ZHAW about the business potential of NFTs, whether luxury brands are prepared for the metaverse and how this new reality will disrupt traditional brands. LinkedIn Fabio Duma: https://www.linkedin.com/in/fabioduma/ Felicitas Morhart: www.linkedin.com/in/felicitasmorhart/ *** Disclaimer: The views and opinions expressed in the Luxury on Air podcast are those of the interviewees and do n...
2022-06-0128 minLuxury On AirSeason 2, Episode 4: Brand evolution with BallyA pioneering spirit Nicolas Girotto, CEO of Bally, talks to Karine about transforming a brand steeped in tradition, both creatively and digitally, how Bally is redesigning retail strategy, responding to changing customer expectations and why 'Made in Switzerland' will always be part of Bally's DNA. LinkedIn Nicolas Girotto: https://ch.linkedin.com/in/nicolas-girotto-9a256 Karine Szegedi: https://www.linkedin.com/in/kszegedi/ *** Disclaimer: The views and opinions expressed in the Luxury on Air podcast are those of the interviewees and do not necessarily reflect t...
2022-05-0444 minLuxury On AirSeason 2, Episode 3: Trailblazers in the watch industry with Hodinkee and BA111ODDisrupting distribution and design Ben Clymer, Founder and Executive Chairman of HODINKEE and Thomas Baillod, Founder of BA111OD Watch Concept join Karine Szegedi to discuss how they are shaking up this traditional industry when it comes to retail models and product innovation, and the importance of cultivating a community. LinkedIn Ben Clymer: https://www.linkedin.com/in/benjaminclymer/ Thomas Baillod: https://www.linkedin.com/in/thomasbaillod/ Karine Szegedi: https://www.linkedin.com/in/kszegedi/ *** Disclaimer: The views and opinions expressed in the L...
2022-04-0157 minLuxury On AirSeason 2, Episode 2: The changing nature of luxury travel with Kempinski and Mantis CollectionFrom city hotels to eco-lodges the world is waiting to be discovered In this episode, Karine is joined by Amanda Elder, Chief Commercial Officer of Kempinski Hotels and Paul Gardiner, CEO of Mantis Collection to discuss how luxury hospitality brands are adapting given the challenges posed by the pandemic, changing consumer demands and a greater focus on sustainability. LinkedIn Amanda Elder: https://www.linkedin.com/in/amanda-elder-0925a15a/ Paul Gardiner: https://www.linkedin.com/in/paul-gardiner-3247b011/ Karine Szegedi: https://www.linkedin.com/in/kszegedi/
2022-03-0139 minLuxury On AirSeason 2, Episode 1: Making geek chic – the fusion of luxury and pop culture with University of Southern CaliforniaHow the relevance of popular icons and symbols are elevated by luxury brands Felicitas speaks to Professor Rob Kozinets about why luxury brands associate themselves with popular culture icons from comic book characters to cult Netflix series. The two discuss why consumers look to these artistic, yet unlikely couplings, as a way to find meaning and purpose for their own values and identity. LinkedIn Rob Kozinets: https://www.linkedin.com/in/robert-v-kozinets-4827a2/ Felicitas Morhart: www.linkedin.com/in/felicitasmorhart/ *** Disclaimer: The views and opinions ex...
2022-02-0239 minLuxury On AirSeason 1, Episode 8: Emerging trends and intergenerational views towards luxury in India with the Swiss Center for Luxury ResearchDo generational gaps influence attitudes towards luxury? In this episode, Dr. Michael Grampp heads southeast to India. He speaks to consumers from Baby Boomers to Generation Z to get their views on the meaning of luxury, the importance of a brand's provenance and how sustainability influences consumer behaviour across generations. Felicitas joins Michael to provide her observation on the emerging trends and intergenerational insight. LinkedIn Michael Grampp: www.linkedin.com/in/michaelgrampp/ Suresh Ramanathan: www.linkedin.com/in/ramanathansuresh/ Pallavi Das: www.linkedin.com/in/pallavi-das-she-her-3022b111/ R...
2021-12-0149 minLuxury On AirSeason 1, Episode 7: The Deloitte Swiss Watch Industry Study 2021Adapting to a changing landscape In this episode, Michael Grampp interviews Karine Szegedi and Jules Boudrand, authors of the Deloitte Swiss Watch Industry Study, about some of this year's key findings. From optimistic industry prospects and the pre-owned market professionalising to the influence of Chinese consumers and Millennials' & Gen Z's views about watches, the trio discusses how many players in the industry are adapting their business strategies to new realities. LinkedIn Michael Grampp: https://www.linkedin.com/in/michaelgrampp/ Karine Szegedi: https://www.linkedin.com/in/kszegedi/ Jules Boudrand: https://www.l...
2021-11-0126 minLuxury On AirSeason 1, Episode 6: Consumer trends in China and the definition of luxury with CEIBSHow luxury brands can manage the disruption on the horizon Felicitas speaks to Dr. Yajin Wang, Associate Professor of Marketing at the China Europe International Business School (CEIBS), about the differences between Eastern and Western consumer trends. They discuss why the traditional customer journey is obsolete, how brands can adapt to changing market dynamics in mainland China and why exclusivity is no longer the essence of luxury for Chinese consumers. LinkedIn Yajin Wang: https://www.ceibs.edu/wang_yj Felicitas Morhart: www.linkedin.com/in/felicitasmorhart/ *** Disclaimer: T...
2021-10-0140 min
Deloitte Future Talk | Business | Innovation | EconomicsDer neue LuxusWas bedeutet Luxus für dich? Ist es dasselbe wie vor 10 Jahren? Für die einen ist Luxus etwas materielles, beispielsweise ein spezielles Schmuckstück oder ein Auto – auch als Statussymbol – für andere sind es eher immaterielle Werte wie Erlebnisse, Gefühle und Achtsamkeit. Zudem ist was wir als Luxus wahrnehmen im permanenten Wandel: Der immaterielle Luxus gewinnt zunehmend an Bedeutung. Wir gehen in dieser Folge der Frage nach was Luxus genau ausmacht, wie der neue Luxus aussieht und wie die Luxusbranche auf diese veränderten Kundenbedürfnisse reagiert. Interviewgast ist Felicitas Morhart, Professorin für Marketi...
2021-09-1333 minLuxury On AirSeason 1, Episode 5: Pursuing a digital path – Richemont's experience in China with Frank VivierHow technology and technology companies are stimulating luxury brands to have a rethink In this episode Karine talks to Frank Vivier, Chief Transformation Officer at Richemont, about what luxury brands, and brands in general, can learn from the organisational agility of tech companies, including the use data and technologies. The two also discuss why the purchase of luxury goods is bound by emotion. Frank finally gives examples as to why the digital nation of China is an incubator for future of shopping trends. LinkedIn Frank Vivier: www.linkedin.com/in/frank-vivier-aa51166/ K...
2021-09-0156 minLuxury On AirSeason 1, Episode 4: Sustainability and innovation at Breitling with Georges Kern Although luxury goods are built to last, the notions of consumption and sustainability can seem incompatible in the long run. In this episode, Georges Kern, CEO of the Swiss luxury watchmaker Breitling discusses his company's sustainability journey, the role innovation plays and his own thoughts on a sustainable future. LinkedIn Georges Kern: www.linkedin.com/in/georges-k-623169156/ Karine Szegedi: www.linkedin.com/in/kszegedi/ *** Disclaimer: The views and opinions expressed in the Luxury on Air podcast are those of the interviewees and do not necessarily reflect the of...
2021-08-0127 minLuxury On AirSeason 1, Episode 3: Building and growing luxury brands: the example of PorscheDriving brand loyalty and revving up for the next generation Build it and they will come is no longer a given for luxury brands given changing consumer behaviours and shifts towards more sustainable consumption. In this episode, Sebastian Ackermann, Brand Management and Marketing Strategy at Porsche, talks to Felicitas about the need for contemporary brand management and how Porsche is expanding their customer base through product innovation, a drive towards electrification and flexible ownership models. LinkedIn Sebastian Ackermann: www.linkedin.com/in/sebastianackermann/ Felicitas Morhart: www.linkedin.com/in/felicitasmorhart/
2021-07-0116 min
Customer Experience Talks#S1E6: Prof. Felicitas Morhart: Customer experience is the biggest asset of brand's value.Prof. Felicitas Morhart is sharing with Institute of Customer Experience Management at École hôtelière de Lausanne her thoughts and opinions about CX, future of transformations in CX, how luxurious brands needs to deal with their customers during Covid times and much, much more.
2021-06-1027 minLuxury On AirSeason 1, Episode 2: Liquid luxury with King's Business School and Cass Business SchoolHow contemporary consumer values affect traditional notions of luxury Felicitas takes us to London in this episode to interview Giana Eckhardt from King's Business School and Fleura Bardhi from Cass Business School. Founders of the notion of "Liquid luxury" Giana and Fleura discuss what this more transient form of consumption means, the societal, cultural and market drivers of this concept, and the impact it has on traditional luxury products, brand loyalty and the democratisation of luxury. LinkedIn Giana Eckhardt: www.linkedin.com/in/giana-eckhardt-7bb219/ Fleura Bardhi: www.linkedin.com/in/f...
2021-06-0147 minLuxury On AirSeason 1, Episode 1: The evolving nature of luxury with Luxury TribuneChanging notions of materialism in an increasingly dematerialised world This inaugural episode, hosted by Cristina D'Agostino, editor-in-chief of "Luxury Tribune" welcomes Karine Szegedi and Felicitas Morhart, the visionaries behind and future hosts of Luxury On Air. The trio discuss the inspiration behind the podcast, give a preview of the themes being covered in upcoming episodes and talk about the evolving nature of luxury. LinkedIn Karine Szegedi: www.linkedin.com/in/kszegedi/ Felicitas Morhart: www.linkedin.com/in/felicitasmorhart/ Cristina D'Agostino: www.linkedin.com/in/cristina-d-agostino-1678307/
2021-06-0144 min