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MSP Cyber RoundtableMSP Cyber RoundtableE87. When and How to Prepare for Cyber Assessments and Penetration TestsJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guest, Frank Raimondi from Nodeware and Kevin Hutchinson from IGI Cybersecurity as they explore compliance risk assessments, control validations, and penetration testing—what they are, how to prepare, and when to schedule them.2025-07-1557 minMSP Cyber RoundtableMSP Cyber RoundtableE86. The State of EU Cyber Compliance: NIS2 ExplainedJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guest, Richard Kranendonk from Thinking Security Works, as they explore the emerging NIS2 cybersecurity directive and its impact across the European Union.2025-07-1449 minMSP Cyber RoundtableMSP Cyber RoundtableE85. Making Cyber Training More Human with AIJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guest, Scott Wright from Click Armor, as they discuss how AI is reshaping the way they deliver cybersecurity training. Learn how automating content creation allows teams to focus more on culture, relationships, and meaningful engagement—with both employees and customers.2025-07-1450 minMSP Cyber RoundtableMSP Cyber RoundtableE84. How to Make More Money with Cheap ClientsJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guest, Joe Rojas from Start Grow Manage, as they discuss how strategic business reviews, client-focused language, and active listening can turn low-budget clients into high-value opportunities. 2025-07-1458 minMSP Cyber RoundtableMSP Cyber RoundtableE83. The Talk About Talking About Security (to Sell)Join Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guest, Mike Bakaic from Iceberg Cyber as they discuss how to talk about cybersecurity with clients to drive sales. Master the art of framing security as a business enabler and handling objections with ease.2025-03-0557 minMSP Cyber RoundtableMSP Cyber RoundtableE82. Defending Trade Secrets Through CybersecurityJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guest, Tim Schnurr from LeastTrust IT as they discuss how cybersecurity protects trade secrets from theft, espionage, and insider threats.2025-02-2858 minMSP Cyber RoundtableMSP Cyber RoundtableE81. Cyber Incident Corner Part 3 (Right of Boom)Join Matthew Fisch of FortMesa on the MSP Cyber Roundtable for the third part of the Cyber Incident Corner. Special guests Marvin Bee of MB Systems and Christopher Regan, PLS, CIPP/US—an IAPP Privacy Law Specialist—will discuss what to do during and after an incident to ensure successful financial recovery through cyber insurance claims.2025-02-1859 minMSP Cyber RoundtableMSP Cyber RoundtableE80. What Are Security KPIs and What Should They Look Like?Join Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guests, Garret Grajek, Bill Lauterbach, and Kashif Mahmood from YouAttest as they explore how KPIs, such as Identity Reviews Conducted in a Defined Period of Time, help enterprises measure and improve identity governance. Additionally, FortMesa shares insights on integrating security KPIs into your strategy.2025-02-1254 minMSP Cyber RoundtableMSP Cyber RoundtableE79. Cyber Lessons from the Telegraph Era: Protecting Our Digital World TodayJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guest, Anthony Collette from Loistava Information Security as they explore timeless security lessons from the telegraph era and how they apply to safeguarding today's digital world.2025-02-0553 minMSP Cyber RoundtableMSP Cyber RoundtableE78. Cyber Incident Corner Part 1 (Left of Boom)Join Matthew Fisch of FortMesa on the MSP Cyber Roundtable for the first part of the three-part Cyber Incident Corner. Special guests Marvin Bee of MB Systems and Christopher Regan, PLS, CIPP/US—an IAPP Privacy Law Specialist—will discuss what "reasonable" cybersecurity standards mean and how to protect against cyber incidents effectively.2025-01-291h 00MSP Cyber RoundtableMSP Cyber RoundtableE77. The Biggest Cyber Compliance Changes in 2025Join Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guests, Chris Johnson from GTIA as they discuss about the most significant updates in cyber compliance for 2025 and how they impact your MSP.2025-01-221h 03MSP Cyber RoundtableMSP Cyber RoundtableE76. What Does It Mean to Be an MSP in 2025?Join Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guests, Frank Raimondi and Frank Gurnee from IGI Cybersecurity as they share their stories, balancing quality service with automation and predicting the future of managed services.2025-01-1553 minMSP Cyber RoundtableMSP Cyber RoundtableE75. 2024 Channel Realignment: Year in ReviewJoin Matthew Fisch of FortMesa on the final MSP Cyber Roundtable of 2024, along with special guests, Rob Carselle of First Tracks Technology, James Markley of Virtumarc, Alberto Ramos-Izquierdo of RIZQ, and Raffi Jamgotchian of Triada Networks to reflect on the year’s transformative shifts: EDR with elevated services, the ripple effects of tech giants reshaping the market, and the evolution of channel flow from solution searching to solution screening.2025-01-011h 00MSP Cyber RoundtableMSP Cyber RoundtableE75. 2024 Channel Realignment: Year in ReviewJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guest, Ted White from Vertical Talent Solutions as they discuss how to attract and hire experienced professionals with MSP expertise to strengthen your managed service provider team. Additionally, we provide a high-level overview of what a security charter is and its relation to the executive mandate for cybersecurity, as part of our Security Essentials series.2024-12-3051 minMSP Cyber RoundtableMSP Cyber RoundtableE74. Complying with New 2025 PCI DSS Encryption MandatesJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guests, Purandar Das and Ken Foster from Sotero as they discuss how to meet the 2025 PCI DSS encryption requirements to ensure compliance and protect sensitive payment data. Additionally, we provide a high-level overview of the role of an Information Security Officer (sometimes CISO), as part of our Security Essentials series.2024-12-181h 00MSP Cyber RoundtableMSP Cyber RoundtableE73. How Warranties and Insurance Protect Your Client in a Cyber IncidentJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guests, Dan Candee and Nick Wolf from Cork as they discuss how combining warranties and insurance can strengthen clients' defenses and financial resilience in the face of cyber incidents. Additionally, we provide a high-level overview of the risk ownership chain as part of our Security Essentials series. 2024-12-1157 minMSP Cyber RoundtableMSP Cyber RoundtableE72. Win Client Security Using 3 Awareness Modes to Drive User ActionJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guest, Shane Scorzelli from Phin Security as they discuss three key awareness strategies for enhancing client security: Preemptive Education, Testing, and Continued Support. Additionally, we provide a high-level overview of security stakeholder roles as part of our Security Essentials series. 2024-11-2754 minMSP Cyber RoundtableMSP Cyber RoundtableE71. Securing Identity in a Zero-Trust WorldJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guests, Garret Grajek and Bill Lauterbach from YouAttest as they discuss how to protect user identities and enforce strict access controls in a zero-trust environment, minimizing risks. Additionally, we will provide a high-level overview of DMARC as part of our Security Essentials series.2024-11-2057 minMSP Cyber RoundtableMSP Cyber RoundtableE70. Three Secrets to Scaling Your MSPJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guest, Joe Rojas from Start Grow Manage as they discuss essential strategies that successful MSPs use to scale their operations and drive growth.2024-11-0656 minMSP Cyber RoundtableMSP Cyber RoundtableE69. What's new in CIS Controls V8.1?Join Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guest, Chris Johnson from CompTIA as they compare CIS V8 and V8.1 and discuss the state of CompTIA's Cybersecurity Trustmark. In addition, we provide a high-level overview of reversible and irreversible encryption as part of our Security Essentials series.2024-10-3050 minMSP Cyber RoundtableMSP Cyber RoundtableE68. An Economy of Trust: Growing Your Channel with Trusted Advisors – Part IIJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guest, Johnathan Schofield from ChannelFalcon as thry discuss how to expand your network and build lasting relationships by sharing trust with advisors like CPAs. In addition, we provide a high-level overview of the side-channel attack as part of our Security Essentials series.2024-10-2356 minMSP Cyber RoundtableMSP Cyber RoundtableE67. Crisis Mode: Staying Calm When Security FailsJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guests, David Sohn and Dean Trempelas from Helpt as they discuss how emotional intelligence and de-escalation can help manage client pressure while maintaining security controls under stress. In addition, we provide a high-level overview of asymmetric vs. symmetric encryption in our Security Essentials series.2024-10-1656 minMSP Cyber RoundtableMSP Cyber RoundtableE66. Explore the Security Pyramid: Balancing Your Cyber StackJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guests, Frank Raimondi from IGI Cybersecurity and Matthew Koenig from Nodeware as they discuss how to align your cyber strategies before, during, and after incidents to protect clients and meet legal requirements. In addition, we provide a high-level overview of rainbow tables as part of our Security Essentials series.2024-10-0258 minMSP Cyber RoundtableMSP Cyber RoundtableE65. Top 5 Hidden Threats in Your Clients’ Tech ClosetsJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guest, Mike Bakaic from Iceberg Cyber as they discuss the dangers lurking on your prospects networks you can use to drive service engagements. In addition, we offer a high-level overview of MITRE ATT&CK as part of our Security Essentials series.2024-09-2556 minMSP Cyber RoundtableMSP Cyber RoundtableE64. How SpaceX’s Starlink Is Disrupting BC/DRJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guest, Alberto Ramos-Izquierdo from RIZQ as they discuss how SpaceX’s Starlink is disrupting BC/DR with its global internet overbuild. In addition, we provide a high-level overview of the birthday attack as part of our Security Essentials series.2024-09-1851 minMSP Cyber RoundtableMSP Cyber RoundtableE63. Get New Customers with Search Generative Experience OptimizationJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guest, Mark Howells from Dakota Ridge Marketing as they talk about how to boost your customer base by leveraging Search Generative Experience Optimization to enhance attract targeted leads. Additionally, we will cover how to conduct tabletop exercises for incident response.2024-09-1158 minMSP Cyber RoundtableMSP Cyber RoundtableE62. Save Your Customers from IP Theft with Forensic EvidenceJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guests, Debasish Pramanik and Ameen Sait from SysTools as they discuss how to protect your clients' intellectual property with advanced forensic tools. Identify, track, and recover stolen IP, providing undeniable proof for legal action. In addition, we review Digital Forensics 101 at a high level. 2024-09-041h 06MSP Cyber RoundtableMSP Cyber RoundtableE61. Save Your Customers from IP Theft with Forensic EvidenceJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guest, Debasish Pramanik and Ameen Sait from SysTools as they discuss how to protect your clients' intellectual property with advanced forensic tools. Identify, track, and recover stolen IP, providing undeniable proof for legal action. In addition, we review Digital Forensics 101 at a high level.2024-08-2857 minMSP Cyber RoundtableMSP Cyber RoundtableE60. 3 Ways Phishing Simulations Prevent Cyber Awareness FailuresJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guests, Scott Wright and Ryan Healey-Ogden from Click Armor as they discuss key strategies for enhancing cybersecurity through effective phishing simulations. In addition, we go over CompTIA Certifications at a high level.2024-08-211h 00MSP Cyber RoundtableMSP Cyber RoundtableE59. Why Browser Extensions Should Be Your Biggest Fear and How to Stay SafeJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guest, Henry Zhang from Senteon as they talk about why browser extensions can pose serious security risks and what you can do to protect yourself. In addition, we go over GIAC Certifications at a high level.2024-08-1458 minMSP Cyber RoundtableMSP Cyber RoundtableE58. 3 Reasons 2-Factor Isn't EnoughJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guests, Garret Grajek and Bill Lauterbach from YouAttest as they talk about the pitfalls and problems with two-factor authentication. In addition, we go over ISC2 Certification at a high level.2024-08-0749 minMSP Cyber RoundtableMSP Cyber RoundtableE57. 3 Steps to Creating Great Customer PlaybooksJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guests, David Sohn and Dean Trempales from Helpt as they talk about key steps to create outstanding customer playbooks and enhance your customer success strategy. In addition, we provide an overview of cybersecurity certifications for individuals.2024-07-3159 minMSP Cyber RoundtableMSP Cyber RoundtableE56. How Tech Influencers are Accelerating the CompTIA Cybersecurity TrustmarkJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guests Dawn Sizer and Henry Timm from The Tech Degenerates as they talk about how tech influencers play a pivotal role driving the adoption of the CompTIA Cybersecurity Trustmark. In addition, we talk about Vulnerability Management 101.2024-07-2459 minMSP Cyber RoundtableMSP Cyber RoundtableE55. Nucleating Your Sales Team: Moving Beyond Founder SalesJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guests Ian Richardson and Carrie Richardson, as they discuss how to effectively scale your sales operations by transitioning from founder-led sales to independent sales team. Additionally, we discuss how to support a government contractor (for MSPs).2024-07-171h 02MSP Cyber RoundtableMSP Cyber RoundtableE54. Demystifying DLP (Data Loss Protection)Join Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guests Assaf Litai and Bill Falk from Actifile, as they discuss DLP (Data Loss Prevention) insights and complexities. In addition, they explore the FAIR risk assessment model.2024-07-031h 02MSP Cyber RoundtableMSP Cyber RoundtableE53. Prevent Watcher Surveillance: Advocating Air-Gapping in Incident ManagementJoin Matthew Fisch of FortMesa on the MSP Cyber Roundtable, along with special guests Nick Scozzaro and Ameen Sait from ShadowHQ as they talk about why air-gapping is crucial for preventing surveillance in incident management. Additionally, we review the most likely breaches in 2024.2024-06-2657 minMSP Cyber RoundtableMSP Cyber RoundtableE52. How to Find a Great Peer Group for Your MSPJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Amy Babinchak from ThirdTier as they talk about the benefits of tapping into MSP community wisdom. Gain strategies to build connections, share insights, and boost your business. Additionally, we talk about strategies for defending executives and other high-value targets.2024-06-191h 02MSP Cyber RoundtableMSP Cyber RoundtableE51. Getting The Ego out of Cyber ExpertiseJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Bob Coppedge from Simplex-IT as they talk about collaboration in cybersecurity, emphasizing prioritizing teamwork over personal recognition to enhance collective security. Additionally, we discuss how to support a government contractor (for MSPs).2024-06-121h 01MSP Cyber RoundtableMSP Cyber RoundtableE50. Building Lasting and Meaningful CommunitiesJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Barbara Paluszkiewicz from CDN Technologies as they talk about the art of fostering enduring and impactful connections within the service provider community. In addition, we talk about map cyber buying appetite to service bundles.2024-06-051h 03MSP Cyber RoundtableMSP Cyber RoundtableE49. Lessons Learned From a $1 Million MSP LawsuitJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Joseph Brunsman from Brunsman Advisory Group as they talk about lessons to fortify your business practices and thrive in the competitive world of MSPs. In addition, we talk about winning customers who say "cyber is too expensive".2024-05-291h 08MSP Cyber RoundtableMSP Cyber RoundtableE48. Cybersecurity Requirements for Your Clients in 2024Join Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guests Connor Swalm from Phin Security and Will Brooks from FifthWall Solutions as they talk about the latest standards and protocols that businesses must adhere to in order to safeguard their digital assets. In addition, we go over NIST 800-171 at a high level.2024-05-221h 03Biz-Tech TwistsBiz-Tech TwistsEp. 45 - FortMesa Crossover It’s our first crossover episode! Matthew and Zach over at FortMesa invited Bob onto their podcast and joined him on Biz-Tech Twists. FortMesa is a leading cybersecurity solution helping technology service providers build great cybersecurity businesses.     Make sure you listen to FortMesa's show on 6/7/24: https://www.youtube.com/live/E8KHLo23gkY?si=VoXojICkyotAv3q3   Extra Show Notes: Listen or watch every week on your favorite podcast platform, hosted by Bob Coppedge, IT’s “Crotchety Old Geek” Visit the Podcast webpage here: https://www.simplex-it.com/biz-tech-twists Connect...2024-05-2253 minMSP Cyber RoundtableMSP Cyber RoundtableE47. Aligning MSPs and Insurers to Communicate With Each OtherJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Mercy Komar from L Calvin Jones & Co. as they talk about optimizing communication between MSPs and Insurers. In addition, we go over CJIS Framework at a high level.2024-05-151h 02MSP Cyber RoundtableMSP Cyber RoundtableE46. Cyber Insurance Blind Spots: Cover the GapsJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guests Carlson Choi and Nick Wolf from Cork as they talk about overlooked vulnerabilities in cyber insurance, providing strategic insights to bolster coverage against cyber threats. In addition, we go over POPIA Compliance at a high level.2024-05-081h 02MSP Cyber RoundtableMSP Cyber RoundtableE45. The Anatomy of a Service TicketJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guests David Sohn and Dean Trempelas from Helpt as they talk about the lifecycle of a service issue, the ingredients of a ticket, and general best practices around resolving end-customer issues. In addition, we go over Essential 8 Framework at a high level.2024-05-011h 03MSP Cyber RoundtableMSP Cyber RoundtableE44. What's Happening With Cybersecurity?Join Matthew Fisch, Zach Keeney, and Danny Swett of FortMesa on the MSP Cyber Roundtable as they discuss on the latest in cybersecurity and quarterly review trends. Discover the latest insights, real-world case studies, and actionable strategies to stay ahead in the digital landscape.2024-04-2458 minMSP Cyber RoundtableMSP Cyber RoundtableE43. How to Communicate Risk to Business ClientsJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Richard Kranendonk from Thinking Security Works as they talk about the skills to convey complex risk concepts with clarity, enhancing your client interactions and solidifying your expertise in business risk management. In addition, we go over NIST SP 800-53 at a high level.2024-04-171h 02MSP Cyber RoundtableMSP Cyber RoundtableE42. Using Generative AI as a Service ProviderJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guests Bianca Varney and Robert Isaacs from Nine Minds as they talk about the current landscape and future potential of incorporating Generative AI. In addition, we go over NIST CSF at a high level.2024-04-101h 00MSP Cyber RoundtableMSP Cyber RoundtableE41. Baseline Hardening With CIS BenchmarksJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guests Henry Zhang and Zachary Kromkowski from Senteon as they talk about how to strengthen digital defenses with CIS Benchmarks, ensuring baseline security measures are in place against cyber threats. In addition, we go over CIS Controls Framework at a high level.2024-04-031h 00MSP Cyber RoundtableMSP Cyber RoundtableE40. Using the Dark Web for Security?Join Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guests Braden Sawyer and Richard Taylor from SOCRadar as they talk about the utilization of dark web and surface threat discovery for meaningful conversations with customers, guiding them in making informed investment decisions in cybersecurity. In addition, we go over the SOC 2 Cybersecurity Framework at a high level.2024-03-2754 minMSP Cyber RoundtableMSP Cyber RoundtableE39. The FBI's Long Fight: Unmasking Social Engineering's Role in CybercrimeJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Scott Augenbaum from Cybersecure Mindset as they talk about when cybercrime meets social engineering as the FBI untangles the complexities of this relentless battle. In addition, we go over the HIPAA Cybersecurity Framework at a high level.2024-03-2056 minMSP Cyber RoundtableMSP Cyber RoundtableE38. Lower Incident Cost With Best Practice Incident ManagementJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Kamalesh Srikanth from AlertOps as they talk about the strategic implementation of effective incident management practices to minimize the financial impact of unforeseen events. In addition, we go over the FedRAMP Cybersecurity Framework at a high level.2024-03-1359 minMSP Cyber RoundtableMSP Cyber RoundtableE37. 3 Steps to Find Every Prospect in Your Target MarketJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Brian Gillette from Feel-Good MSP as they talk about proven strategies to identify, locate, and engage with potential customers effectively. In addition, we go over the CMMC Cybersecurity Framework at a high level.2024-03-061h 02MSP Cyber RoundtableMSP Cyber RoundtableE36. Cyber Insurance, Small Businesses, and MSPs in 2024Join Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Melanie Padron from IT ArchiTeks as they talk about the key trends, challenges, and opportunities in cyber insurance, and its impact on small businesses and MSPs. In addition, we review the updated GOVERN (GV) function of NIST CSF 2.0.2024-02-2859 minMSP Cyber RoundtableMSP Cyber RoundtableE35. Cooking Security With the ClientJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Jeff Farris from CloudRadial as they talk about how to collaboratively extend your security team to include your client. In addition, we review the updated IDENTIFY (ID) function of NIST CSF 2.0.2024-02-221h 00MSP Cyber RoundtableMSP Cyber RoundtableE34. What's Happening with CompTIA Cybersecurity Trustmark?Join Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guests Chris Johnson from CompTIA, Bob Coppedge from Simplex-IT, and Josh Hohbein from CentrexIT as they talk about the evolution of CompTIA's Cybersecurity Trustmark accreditation for MSPs/TSPs, working with the first cohort, and what's coming soon. In addition, we review the technical overview and domains of the CompTIA Cybersecurity Trustmark Certification.2024-02-141h 00MSP Cyber RoundtableMSP Cyber RoundtableE33. Pricing Using Actionable Data to Build ProfitJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guests Meg Berberich and Casey Seaborn from Stride Services as they talk about how MSP's can use actionable data to optimize customer pricing while building profit. In addition, we review the updated RESPOND (RS) function of NIST CSF 2.0.2024-02-061h 00MSP Cyber RoundtableMSP Cyber RoundtableE32. Humanizing MSP Services in a Technical RealmJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Johnathan Schofield from ChannelFalcon as they talk about the approach of infusing empathy, personalized interactions, and a people-centric focus into the landscape of Managed Service Providers (MSPs).In addition, we review the updated DETECT (DE) function of NIST CSF 2.0.2024-02-051h 07MSP Cyber RoundtableMSP Cyber RoundtableE31. Mission Critical Contingency PlanningJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Dawn Sizer from 3rd Element Consulting as they talk about the essential strategies and best practices in safeguarding against unforeseen disruptions, ensuring your clients' operations remain resilient in the face of challenges. In addition, we review the updated RECOVER (RC) function of NIST CSF 2.0.2024-01-2456 minMSP Cyber RoundtableMSP Cyber RoundtableE30. Zero-Trust in the Private CloudJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guests Robert Ungemach from Appgate and Eric Pipkin from KPInterface as they talk about how directly-routed zero trust access points maximize cloud identity security & isolation in high security enclaves. In addition, we review the updated PROTECT (PR) function of NIST CSF 2.0.2024-01-1758 minMSP Cyber RoundtableMSP Cyber RoundtableE29. Finding Comfort with Target Customers and Business ModelsJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Marvin Bee from MB Systems as they talk about his journey to an Ideal MSP Customer Profile and a comfortable Predominant Business Model. In addition, we review CIS Control v8 15: Service Provider Management.2024-01-101h 02ModeX - Helping to build + grow technology companiesModeX - Helping to build + grow technology companiesS1:E10 // Failing Fast & Failing Forward - the Science of Creating Business with Matthew FischMatthew Fisch, the founder of FortMesa joins us in this episode of the ModeX Podcast! In this fascinating and inspiring episode, Matthew, a seasoned Podcaster himself, talks to us about his built in entrepreneurship, running towards the hardest things - Matthew talks about the way he 'is inflicted with building start-ups' - a feeling many founders will resonate with...he gives our listeners true insight and advise around discovering who you are early on, what makes you tick & feel good, realising the type of 'animal you are' early on! ...2024-01-0822 minMSP Cyber RoundtableMSP Cyber RoundtableE28. MSP New Year's Resolutions for Success in 2024Join Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guests Tait Covert of Sentry Computing, Alberto Ramos-Izquierdo of RIZQ, and James Markley of Virtumarc as they talk about the actionable strategies, insightful tips, and industry best practices for the upcoming year. In addition, we review CIS Control v8 7: Continuous Vulnerability Management.2024-01-041h 06MSP Cyber RoundtableMSP Cyber RoundtableE27. The Spirit of the First Follower: Turning 5 Customers Into 50Join Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Brian Gillette from Feel-Good MSP as they talk about how to turn your customers into raving fans and use them to get more. Also, we start out the hour learning about the ECF Funnel: Turning cold conversations into customers through Engage, Consult, and Fulfill.2023-12-271h 06MSP Cyber RoundtableMSP Cyber RoundtableE26. Security Triaging With Your PSAJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Morgan Aspinall from HALOPSA as they talk about effective procedures, accurate metric monitoring, closure time, result evaluation, post-action steps, and ticket ranking. In addition, we review CIS Control v8 13: Network Monitoring and Defense.2023-12-2059 minMSP Cyber RoundtableMSP Cyber RoundtableE25. Protect Yourself from APTs (in the eyes of a former FBI agent)Join Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Scott Augenbaum from Cybersecurity Mindset as they talk about how to stop transnational APT (Advanced Persistant Threat) actors from stealing or damaging assets under the care of you and your customers. In addition, we review CIS Control v8 8: Audit Log Management.2023-12-131h 01MSP Cyber RoundtableMSP Cyber RoundtableE24. Securing the MSP vs Securing the ClientJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Matt Topper, CISSP, CISM, CCSP from ConnectWise as they talk about how to secure MSPs themselves, as well as their clients. In addition, we review CIS Control v8 12: Network Infrastructure Management.2023-12-061h 02MSP Cyber RoundtableMSP Cyber RoundtableE23. Staying Secure During the Holiday Shopping SeasonJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Patrick Burgess from Clearbenchmark as they talk about how to identify the potential vulnerabilities in online shopping during Black Friday that might make you susceptible to attacks. In addition, we review CIS Control v8 9: Email and Web Browser Protections.2023-11-291h 01MSP Cyber RoundtableMSP Cyber RoundtableE22. Take Control of Your Client Shadow ITJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Patrick Burgess from Clearbenchmark as they talk about best practices in managing clients with shadow IT. Your customers leverage IT systems from many vendors, as a service provider you can build trust and make your clients safer by exploring these vendors and helping them manage third party risk. In addition, we review CIS Control v8 3: Data Protection.2023-11-2257 minMSP 1337MSP 1337ITN Connect Recap 2023I sat down with Matt Fisch of Fortmesa to discuss observations and highlights from ITN Connect. From new vendors in the pavilion tackling niche cybersecurity challenges to conversations with Solution providers that show our industry is maturing.2023-11-1434 minUncle Marv\'s IT Business Podcast (Real Talk for IT Pros & MSPs)Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)IT Nation Live with FortMesaMatt Fisch with FortMesa discusses how his company helps service providers own the cybersecurity roadmap. He explains how FortMesa works with CompTIA's Trustmark program and how they are partnering with over 150 service providers to help them with marketing, sales, mapping their stack to security outcomes, and interpreting different standards. Matt also shares how FortMesa takes the hundreds of things that need to happen throughout the year to succeed in a plan for standards based cybersecurity and uses workflows to make sure the right tasks are delivered to the right people at the right time. Finally, he emphasizes the importance...2023-11-1111 minUncle Marv\'s IT Business PodcastUncle Marv's IT Business PodcastIT Nation Live with FortMesaMatt Fisch with FortMesa discusses how his company helps service providers own the cybersecurity roadmap. He explains how FortMesa works with CompTIA's Trustmark program and how they are partnering with over 150 service providers to help them with marketing, sales, mapping their stack to security outcomes, and interpreting different standards. Matt also shares how FortMesa takes the hundreds of things that need to happen throughout the year to succeed in a plan for standards based cybersecurity and uses workflows to make sure the right tasks are delivered to the right people at the right time. Finally, he emphasizes the importance of...2023-11-1111 minUncle Marv\'s IT Business PodcastUncle Marv's IT Business PodcastIT Nation Live with FortMesaMatt Fisch with FortMesa discusses how his company helps service providers own the cybersecurity roadmap. He explains how FortMesa works with CompTIA's Trustmark program and how they are partnering with over 150 service providers to help them with marketing, sales, mapping their stack to security outcomes, and interpreting different standards. Matt also shares how FortMesa takes the hundreds of things that need to happen throughout the year to succeed in a plan for standards based cybersecurity and uses workflows to make sure the right tasks are delivered to the right people at the right time. Finally, he emphasizes the importance of...2023-11-1111 minMSP Cyber RoundtableMSP Cyber RoundtableE21. Conquer Zero Trust (or as close as it gets in 2023)Join Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guests Nick Wolf and Michael Roth of EVO Security as they talk about zero trust in theory and how practices like conditional or contextual access management and other identity controls are changing industry best practice. In addition, we review CIS Control v8 6: Access Control Management.2023-11-081h 03MSP Cyber RoundtableMSP Cyber RoundtableE20. Win The Cyber Sale With an Ounce of ComplianceJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Connor Swalm of Phin Security as they talk about what it means to be compliant, and how much is required to win the cyber sale. In addition. we review CIS Control V8 2: Inventory and Control of Software Assets.2023-11-0151 minMSP Cyber RoundtableMSP Cyber RoundtableE19. MDR vs XDR & WTH W/ MGM?Join Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guests Yazmin Hernandez and Hadyn Peffer of Cyber Sainik as they talk about the differences between Managed Detection and Response (MDR) and Extended Detection and Response (XDR), while also peeling back the curtain on the mysteries of MGM. In addition, we review CIS Control v8 17: Incident Response Management.2023-10-2557 minMSP Cyber RoundtableMSP Cyber RoundtableE18. 3 Ways You Can Charge More TomorrowJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guests Brian Gillette of Feel-Good MSP and Michael Bakaic of Iceberg Cyber as they talk about strategies around pricing. In addition, we review CIS Control v8 1: Inventory and Control of Enterprise Assets. 2023-10-1857 minMSP Cyber RoundtableMSP Cyber RoundtableE17. Adding Cybersecurity to Your QBRJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guests Alex Farling and Wes Spencer of Empath as they talk about how educating your team enhances the roadmap to success in cybersecurity sales and service. In addition, we review CIS Control V8 4: Secure Configuration of Enterprise Assets and Software.2023-10-1158 minGone PhishingGone PhishingHow MSPs Can Help Clients Win Government ContractsIn this episode, Connor interviews Matthew Fisch, the founder of Fort Mesa, to discuss the intricacies of securing a government contract and navigating the complex realm of cybersecurity compliance for Managed Service Providers (MSPs). They delve into the essential takeaways for MSPs, covering the requirements for government contracts and the introduction of the Cybersecurity Maturity Model Certification (CMMC).This episode is a must-listen for individuals who want to learn more about government contracts. It offers valuable insights into the responsibilities of MSPs in supporting their clients in meeting rigorous security standards and highlights how...2023-10-1116 minGone PhishingGone PhishingUsing CIS Controls to Prepare Clients for Cyber InsuranceToday we welcome cybersecurity expert Matthew Fisch, founder of Fort Mesa to help us unravel the intricate world of cybersecurity and cyber insurance, and how CIS (Center for Internet Security) controls serve as a compass for cybersecurity success.Learn how following a prescriptive order of implementation can align your security strategy with insurance requirements, and discover essential domain areas like incident response plans, vulnerability management, and awareness training. Matt's advice will help you protect your organization and adapt to the constantly evolving cybersecurity landscape.Center for Internet Security: https...2023-10-0417 minMSP Cyber RoundtableMSP Cyber RoundtableE16. Vulnerability Management vs Penetration TestingJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guests Teddy Guzek and Michael Weimer of Shield Cyber as they talk about the similarities and differences between vulnerability management & penetration testing. In addition, we review CIS Control V8 18: Penetration Testing. 2023-10-041h 01Gone PhishingGone PhishingHow to Price Your Cyber Security ServicesToday Connor sits down with cybersecurity thought leader and founder of Fort Mesa, Matthew Fisch, They dive deep into the ever-evolving world of cybersecurity spending, dissecting how it's no longer about just budgeting but investing in visible returns. They debunk the myth that cybersecurity is a commodity and explore why it's an absolute necessity for businesses of all sizes.Connect with Matt on LinkedIn: www.linkedin.com/in/matthewfisch/Check out FortMesa: www.fortmesa.comWant to find out more about Security Awareness Training? Check out Phin...2023-10-0215 minMSP Cyber RoundtableMSP Cyber RoundtableE15. Disaster Recovery Planning (RTOs, RPOs and how to get there)Join Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest James Abercrombie as they talk about how RPOs and RTOs are essential in disaster recovery planning as they help organizations quantify their recovery goals and allocate resources accordingly.2023-09-271h 03MSP Cyber RoundtableMSP Cyber RoundtableE14. Cyber Wins vs Shiny ObjectsJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Chris Johnson and Steve Alexander as they talk about the difference between tools that leads to cyber wins and tools that are just shiny objects. In addition, we review CIS Controls V8 5: Account Management.2023-09-1957 minMSP Cyber RoundtableMSP Cyber RoundtableE13. Conquering Cyber Price ObjectionsJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Ian Richardson of Richardson & Richardson Consulting as they talk about mastering the art of demonstrating cybersecurity value amid budget constraints. In addition, we review CIS Control V8 14: Security Awareness and Skills Training. 2023-09-1258 minMSP Cyber RoundtableMSP Cyber RoundtableE12. MoveIT Vuln 90 Days LaterJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guests Brett Callow and Luke Connolly of Emsisoft as they talk about the lessons learned from the MoveIT vulnerability (CVE-2023-34362), how it is still impacting organizations, and what best practices can mitigate a repeat. In addition, we review CIS Control 10 version 8: Malware Defenses.2023-09-051h 01MSP Cyber RoundtableMSP Cyber RoundtableE11. Key KPI's for a Growing MSPJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Daniel Welling from Welling MSP as they talk about key performance indicators (KPI's) and cyber metrics in the MSP space. In addition, we review CIS Control 16 version 8: Application Software Security.2023-08-311h 00MSP Cyber RoundtableMSP Cyber RoundtableE10. Zero-Trust using Azure AD & InTuneJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Amy Babinchak of ThirdTier as they talk about how Microsoft Azure AD and InTune can be used to validate hygiene and provide strong context-based identity authorization that stops many attack patterns cold. In addition, we review CIS Control 3 version 8, data protection, 3.5: Securely Dispose of Data.2023-08-311h 06MSP Cyber RoundtableMSP Cyber RoundtableE08. The CompTIA MSP Trustmark and FortMesaJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guests Frank Raimondi of IGI, Mike Bakaic of Iceberg Cyber, Sean Robertson of Strategic Technology Associates, and Brian Gillette of Feel-Good MSP as they discuss ChannelCon and the CompTIA Trustmark. In addition, we review CIS Control 02 version 8: Inventory and Control of Software Assets.2023-08-311h 03MSP Cyber RoundtableMSP Cyber RoundtableE09. Cyber Insurance in the MSP SpaceJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guests Jason Levin and Ericka D. of Insurance Office of America as they talk about how to manage risk with insurance as an MSP. In addition, we review CIS Control 15: Service Provider Management, 15.4: Ensure Service Provider Contracts Include Security Requirements.2023-08-3159 minMSP Cyber RoundtableMSP Cyber RoundtableE07. Assessing VM tools for your MSP StackJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest Karla Reffold of Orpheus Cyber as they talk about how to minimize exposure to breaches and the security measures needed to stop cyber risks. In addition, we review CIS Version 8, 7.1 Establish and Maintain a Vulnerability Management Process.2023-08-3154 minMSP Cyber RoundtableMSP Cyber RoundtableE06. Vulnerability Management Awareness for MSPsJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guests Matthew Koenig from Nodeware and Brian Gillette of Feel-Good MSP as they talk about how to leverage security compliance hassles through vulnerability scanning. In addition, we review CIS Control 8: Audit Log Management, 8.1: Establish and Maintain an Audit Log Management Process.2023-08-3158 minMSP Cyber RoundtableMSP Cyber RoundtableE05. Next-Generation Compliance ManagementJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guest James Markley of Virtumarc as they talk about how to ensure compliance for your clients as an MSP. In addition, we review NIST Special Publication 800-171, 3.2 - Awareness and Training, 3.2.2: Ensure that personnel are trained to carry out their assigned information security-related duties and responsibilities.2023-08-3157 minMSP Cyber RoundtableMSP Cyber RoundtableE04. Advanced Security Stack BuildingJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guests Jason Whitehurst of FutureSafe and Brian Gillette of Feel-Good MSP as they talk about how mature MSPs are building better security solutions by leveraging customer trust, internal competencies, and outside security expertise. In addition, we review CIS V8: 17.4, which establishes and maintains an Incident Response process.2023-08-311h 06MSP Cyber RoundtableMSP Cyber RoundtableE03. Valuing the MSP Cyber StackJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Cyber Roundtable along with special guests Andrew McKeage of Gradient, Jesse Miller of PowerPSA Consulting, and Tim Golden of ComplianceRisk.io MSP as they discuss how MSPs can close the operational gap when managing billing caused by constellations of tools generating uncoordinated billing and alert information2023-08-3156 minMSP Cyber RoundtableMSP Cyber RoundtableE02. Cyber Insurance for SMBs/SMEsJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Roundtable along with special guests Will Brooks of FifthWall Solutions, Rob Carselle of First Tracks Technology, Jesse Miller of PowerPSA Consulting, Tim Schnurr of Cavelo, and Tim Golden of ComplianceRisk.io as they discuss how insurance requirements are increasingly reshaping MSP sales, service, and delivery.2023-08-3156 minMSP Cyber RoundtableMSP Cyber RoundtableE01. Secure Configurations for EndpointsJoin Matthew Fisch and Zach Keeney of FortMesa on the MSP Roundtable along with special guests Dan Le from Red Cup IT, Jesse Miller of PowerPSA Consulting, Henry Zhang of Senteon, and Tim Golden of ComplianceRisk.io as they discuss the usage of secure configuration management in MSP practices to reduce security risk, lower endpoint maintenance costs, and improve user experience left of boom.2023-08-3159 minUncle Marv\'s IT Business Podcast (Real Talk for IT Pros & MSPs)Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)498 PitchIT Vendor Spotlight: Fort MesaFortMesa is a cybersecurity program that provides world-class cybersecurity programs for organizations without a security professional on staff. PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The P...2023-06-0615 minUncle Marv\'s IT Business PodcastUncle Marv's IT Business Podcast498 PitchIT Vendor Spotlight: Fort MesaFortMesa is a cybersecurity program that provides world-class cybersecurity programs for organizations without a security professional on staff. PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, a...2023-06-0615 minUncle Marv\'s IT Business PodcastUncle Marv's IT Business Podcast498 PitchIT Vendor Spotlight: Fort MesaFortMesa is a cybersecurity program that provides world-class cybersecurity programs for organizations without a security professional on staff. PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, a...2023-06-0615 min