Shows
The Anxious AchieverFitting In Is the Enemy of Excellence (with Anne Morriss & Frances Frei)What if the very differences you’ve been trying to smooth out are actually your greatest leadership strengths? In this episode, I’m joined by renowned leadership coaches and Fixable hosts Frances Frei and Anne Morriss for a conversation about anxiety, being a neurodivergent leader, and what it really takes to lead well. We talk about how partnership at work and in life has taught them to communicate clearly, embrace conflict, and build teams that thrive because of difference. I ask Frances and Anne some listener questions, from micromanaging bosses to burnout, imposter syndrome, and the fear of being “known...
2026-01-2056 min
Coaching for Leaders - Talent Management | Leaders658R: How to Help Change Happen Faster, with Frances FreiFrances Frei: Move Fast & Fix Things
Frances Frei is a professor at Harvard Business School. Her research investigates how leaders create the context for organizations and individuals to thrive by designing for excellence in strategy, operations, and culture. She regularly works with companies embarking on large-scale change and organizational transformation, including embracing diversity and inclusion as a lever for improved performance. In 2017, Frances served as Uber’s first senior vice president of leadership and strategy to help the company navigate its very public crisis in leadership and culture.
Her partner Anne Morriss and her are the authors of Uncommon Service an...
2025-12-2234 min
Coaching for LeadersHow to Help Change Happen Faster, with Frances FreiFrances Frei: Move Fast & Fix Things
Frances Frei is a professor at Harvard Business School. Her research investigates how leaders create the context for organizations and individuals to thrive by designing for excellence in strategy, operations, and culture. She regularly works with companies embarking on large-scale change and organizational transformation, including embracing diversity and inclusion as a lever for improved performance. In 2017, Frances served as Uber’s first senior vice president of leadership and strategy to help the company navigate its very public crisis in leadership and culture.
Her partner Anne Morriss and her are th...
2025-12-2234 min
Radical Candor: Communication at WorkThe Fixable Framework : Solve Real Problems Quickly, Without Breaking Relationships with Frances Frei & Anne Morriss 7|42How do you fix what’s not working without losing trust in the process? On this episode of The Radical Candor Podcast, Kim and Amy talk with beloved Harvard Business professor Frances Frei and her wife, CEO and bestselling author Anne Morriss, about why speed and care aren’t opposites — and how the right sequence of actions can help you go faster and strengthen relationships along the way.
Anne and Frances break down the five-day framework behind their book Move Fast and Fix Things, share real stories from coaching leaders and teams, and explain why so many of us...
2025-12-0346 min
For Hungry Minds - Brain Bakery14. Win met gemak vertrouwen– Frances Frei’s Trust TriangleWin met gemak vertrouwen – Frances Frei’s Trust TriangleAls je in je team voelt dat vertrouwen schuurt – die blik, die twijfel, dat ongemak – lijkt het vaak alsof je maanden nodig hebt om het te repareren. Maar dat hoeft niet. Vertrouwen is geen traag proces. Het is een systeem. En als je weet waar het wankelt, kun je het razendsnel herstellen.In deze aflevering krijg je in een kwartier precies wat je nodig hebt om als leider, collega of professional direct verschil te maken:• De Trust Triangle van Harvard-professor Frances Frei, jouw kompas om...
2025-11-3014 min
Start With A WinAnne & Frances: This 5-Day Leadership Framework Will Change Your BusinessThis episode of Start With a Win brings together two of the most dynamic voices in leadership, Anne Morriss and Frances Frei, for a conversation that challenges outdated business mantras and replaces them with a powerful alternative. With wit, clarity, and decades of experience guiding organizations and leaders at the highest levels, they reveal how true impact is created - not by choosing between speed and care, but by mastering both. From Harvard classrooms to global boardrooms, their insights cut through the noise and inspire a fresh way of thinking about trust, momentum, and solving big problems. If you’ve...
2025-10-0141 min
5 Minute Book Summaries - A Business Book Club SeriesMove Fast and Fix Things by Frances Frei & Anne Morriss — Book Summary & Key Lessons on Leadership, Trust & Speed - A Business Book Club SeriesIn this episode, we explore Move Fast and Fix Things: The Trusted Leader’s Guide to Solving Hard Problems by Frances Frei and Anne Morriss—a groundbreaking leadership book that flips the old Silicon Valley mantra on its head. Instead of “move fast and break things,” Frei and Morriss argue that real leaders move fast and fix things—solving tough challenges quickly, responsibly, and with trust at the centre.
The book offers a five-step leadership playbook for driving rapid progress without leaving chaos in your wake. It’s about balancing speed with integrity, boldness with accountability, and urgency with...
2025-09-1903 min
Not Special: A Liberty Speaks ShowTruths for Real Leaders Only with Frances Frei | Episode 3Send us a textIn this engaging conversation, Frances Frei shares her unique journey as a thought leader in business, discussing her experiences with rejection, the importance of trust, and evolving leadership. She emphasizes the need for equal access to meritocracy and the role of bias in decision-making. Who has vanilla or chocolate ice cream on their grocery list? The discussion also touches on the significance of collaboration in relationships, the fixable mindset in business, and the necessity of being customer-centric in today's rapidly changing environment. Note: Both Herb and Frances get frustrated at...
2025-09-1834 min
Absorb A Full Audiobook That Is Simply Critically-Acclaimed.HBR's 10 Must Reads on Change Management, Updated and Expanded (featuring "Leading Change" by John P. Kotter) by Harvard Business Review, John P. Kotter, Frances Frei, Vijay Govindarajan, Antonio Nieto-RodriguezPlease visithttps://thebookvoice.com/podcasts/2/audible/259001to listen full audiobooks.
Title: HBR's 10 Must Reads on Change Management, Updated and Expanded (featuring "Leading Change" by John P. Kotter)
Author: Harvard Business Review, John P. Kotter, Frances Frei, Vijay Govindarajan, Antonio Nieto-Rodriguez
Narrator: Rick Barr, Petrea Burchard
Format: mp3
Length: 5 hrs and 48 mins
Release date: 09-02-25
Ratings: Not rated yet
Genres: Leadership
Publisher's Summary:
HBR's 10 Must Reads are definitive collections of classic ideas, practical advice, and essential thinking from the pages of Harvard Business Review. Exploring topics like disruptive innovation, emotional intelligence, and new technology in our ever-evolving world...
2025-09-025h 48
Design MattersBest of Design Matters: Frances Frei and Anne MorrissAnne Morriss and Frances Frei are best-selling authors and among the world’s most influential thinkers, speakers, and advisors. Their clients range from Fortune 10 companies to tech founders to political leaders working to build national competitiveness. They join to talk about their new book, Move Fast and Fix Things, outlining a practical process leaders can implement to drive change.
2025-05-051h 22
Design Matters with Debbie MillmanBest of Design Matters: Frances Frei and Anne MorrissAnne Morriss and Frances Frei are best-selling authors and among the world’s most influential thinkers, speakers, and advisors. Their clients range from Fortune 10 companies to tech founders to political leaders working to build national competitiveness. They join to talk about their new book, Move Fast and Fix Things, outlining a practical process leaders can implement to drive change.Learn more about our flagship conference happening this April at attend.ted.com/podcast Hosted on Acast. See acast.com/privacy for more information.
2025-05-051h 15
Rapid ResponseReturn-to-office: What leaders are getting wrong, with Harvard Business School professor Frances FreiAs many organizations throughout the business landscape implement return-to-office mandates, the debate around RTO’s impact on performance and culture intensifies. Harvard Business School professor Frances Frei joins Rapid Response to bust popular myths around in-person work, and reveal the surprising intentions of many pro-RTO business leaders. Frei also shares insights about AI’s impact on corporate life, valuable tips to make your meetings more efficient, and more.Visit the Rapid Response website here: https://www.rapidresponseshow.com/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-no...
2025-02-0726 min
Hello Monday with Jessi HempelHow to build trust with TED’s “Fixable” co-hosts Anne Morriss and Frances FreiThere’s a myth about trust: that once you lose it, it’s gone. In reality, most of us walk around losing and rebuilding trust every day. In today’s episode of Hello Monday, Jessi Hempel sits down with Anne Morriss and Frances Frei to get to the bottom of trust and uncover how we build, and rebuild it.Anne is the co-founder of The Leadership Consortium, a management consultancy that helps organizations unlock leadership potential and drive positive change. Frances is a beloved professor at Harvard Business School and a leading authority on organizational behavior, leadership, and tr...
2025-01-1336 min
How to Be a Better HumanHow to fix any problem (w/ Anne Morriss and Frances Frei)Some problems seem impossible. But this week’s guests say any problem can be solved. Leadership coach Anne Morriss and Harvard Business Professor Frances Frei are the power couple behind the book, Move Fast and Fix Things, the TED podcast Fixable, and more. They join Chris to discuss why any problem can be solved — whether the issue is in your business, family, or community. Learn how simple, everyday logic, authenticity, and empathy can guide you to the best solutions to your trickiest problems.For the full text transcript, visit go.ted.com/BHTranscripts.For the full...
2024-11-1840 min
The Extraordinary Educators PodcastBuilding Trust in Education with Frances FreiFrances Frei, a distinguished professor at Harvard Business School, graces our podcast to unravel the secrets behind building trust in education. Her insights into the trust triangle—comprising authenticity, logic, and empathy—can transform how educators connect with students. Embrace the opportunity to learn how to enhance your teaching style, boost student engagement, and tackle those "wobbles" when trust falters. Frances shares her guidance on diagnosing and mending trust breaks to strengthen teacher-student relationships, ensuring that educators can maintain a nurturing and effective learning environment.Watch Frances' Ted Talk: bit.ly/2rn9Yz0 Listen to Fixable: appl...
2024-11-1810 min
My Blog » maka14`Download or Read PDF Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You By Frances Frei OnlineLink To Download : https://ebookfoundation.cloud/?book=B07V4NKRWV To Read or Download Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You by Frances Frei Available versions: EPUB, PDF, MOBI, DOC, Kindle, Audiobook, etc. Reading Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You Download Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You PDF/EBooks Unleashed: The […]
2024-10-0500 min
ideamix podcastBuilding Trust and a Learning Environment in Corporate Culture with Professor Frances FreiBy any measure, Frances Frei is unusual. She’s a professor, advisor, author, strategist, TED speaker, and spent 2017 at Uber on a leave of absence to lead Leadership & Strategy at Uber for the several thousand employees contending with rapid growth and a quickly evolving culture. Listen to this fascinating conversation in which Frances Frei and Sam Jayanti discuss why leaders who cannot create trust, a learning environment, and empower the members of their team lead to poor business outcomes and company culture. The future is about soft skills and this conversation expains why.Subscribe to ideamix - Coaching, Pe...
2024-07-2639 min
Think Fast Talk Smart: Communication Techniques152. Fix Your Communication: Why It’s About Connection Over Perfection“Anything is fixable,” say Frances Frei and Anne Morriss. As cohosts of the Fixable podcast, they’re typically the ones doing the fixing, but on this special episode, they turn to Matt Abrahams for tips on what to do when communication breaks down.Both Frei and her wife Morriss are public speakers; the former, a professor at Harvard Business School, the latter, a CEO and best-selling author. As they discuss with Matt Abrahams, perfectionism and self-doubt can often creep in, both during preparation before speaking and after the fact. According to Matt, effective communication is about “connection, not perf...
2024-07-2340 min
FixableHow to Move Fast and Fix Things (from Design Matters with Anne Morriss and Frances Frei)This is an episode of Design Matters featuring Fixable hosts Anne Morriss and Frances Frei. You'll receive a deep dive into the lives of them both, learning how they became the influential leaders they are today, as well as their process writing their new book, Move Fast and Fix Things. Design Matters with Debbie Millman is one of the world's very first podcasts. Broadcasting independently for over 15 years, the show is about how incredibly creative people design the arc of their lives. Find Design Matters wherever you get your podcasts.For the full text transcript, v...
2024-07-081h 15ideamix podcastCreating Trust and a Learning Enviroment With Professor Frances FreiBy any measure, Frances Frei is unusual. She’s a professor, advisor, author, strategist, TED speaker, and spent 2017 at Uber on a leave of absence to lead Leadership & Strategy at Uber for the several thousand employees contending with rapid growth and a quickly evolving culture. Listen to this fascinating conversation in which Frances Frei and Sam Jayanti discuss why leaders who cannot create trust, a learning environment, and empower the members of their team lead to poor business outcomes and company culture. The future is about soft skills and this conversation expains why.Subscribe to ideamix - Coaching, Pe...
2024-07-0424 min
Design MattersAnne Morriss and Frances FreiAnne Morriss and Frances Frei are best-selling authors and among the world’s most influential thinkers, speakers, and advisors. Their clients range from Fortune 10 companies to tech founders to political leaders working to build national competitiveness. They join to talk about their new book, Move Fast and Fix Things, outlining a practical process leaders can implement to drive change.
2024-05-271h 17
Design Matters with Debbie MillmanAnne Morriss and Frances FreiAnne Morriss and Frances Frei are best-selling authors and among the world’s most influential thinkers, speakers, and advisors. Their clients range from Fortune 10 companies to tech founders to political leaders working to build national competitiveness. They join to talk about their new book, Move Fast and Fix Things, outlining a practical process leaders can implement to drive change.Learn more about our flagship conference happening this April at attend.ted.com/podcast Hosted on Acast. See acast.com/privacy for more information.
2024-05-271h 15
The Workplace Podcast in association with YellowWoodEpisode 92: Move Fast & Fix Things with Frances FreiFrances Frei is a Professor of Technology and Operations Management at Harvard Business School. A global thought leader on leadership and strategy, Frances is widely recognized for her breakthrough scholarship and high-impact teaching. Frances holds a Ph.D. in Operations and Information Management from the Wharton School at the University of Pennsylvania. She has been recognized by Thinkers50 as among the world’s most influential business thinkers.
In this episode our host William Corless and our guest discuss an array of topics from her book Move Fast & Fix Things: The Trusted Leader's Guide to Solving Hard Problems by Fra...
2024-05-0649 min
unSILOed with Greg LaBlanc412. Fixing Organizational Culture with Frances FreiThe problem with the business mindset of “move fast and break things” is that what often gets broken is people. But how can companies take care of their employees without sacrificing accelerated growth?Frances Frei is a professor of technology and operations management at Harvard Business School. She’s spent decades researching operational design and leadership and has co-authored numerous books like, Move Fast and Fix Things: The Trusted Leader's Guide to Solving Hard Problems and Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You. She and Greg discuss the importance of fostering a culture...
2024-04-2455 min
Lancefield on the LineFrances Frei: Fixing hard problems fastFixing problems is often seen as a slow, complex process but it doesn’t need to be this way. You can solve the hardest problems your organisation faces at speed; you just need to know how.In this episode I am joined by Harvard Business School professor Francis Frei. She talks about what it takes to build trust fast, and how to focus on the hard problems. She also shares how to scale an idea to create real change and how to build a more inclusive environment that enables it.Frances counters many management practices an...
2024-03-1336 minCoaching for Leaders - Talent Management | Leaders658: How to Help Change Happen Faster, with Frances FreiFrances Frei: Move Fast & Fix Things
Frances Frei is a professor at Harvard Business School. Her research investigates how leaders create the context for organizations and individuals to thrive by designing for excellence in strategy, operations, and culture. She regularly works with companies embarking on large-scale change and organizational transformation, including embracing diversity and inclusion as a lever for improved performance. In 2017, Frances served as Uber’s first senior vice president of leadership and strategy to help the company navigate its very public crisis in leadership and culture.
Her partner Anne Morriss and her are the authors of Uncommon Service an...
2023-12-1135 minCoaching for LeadersHow to Help Change Happen Faster, with Frances FreiFrances Frei: Move Fast & Fix Things
Frances Frei is a professor at Harvard Business School. Her research investigates how leaders create the context for organizations and individuals to thrive by designing for excellence in strategy, operations, and culture. She regularly works with companies embarking on large-scale change and organizational transformation, including embracing diversity and inclusion as a lever for improved performance. In 2017, Frances served as Uber’s first senior vice president of leadership and strategy to help the company navigate its very public crisis in leadership and culture.
Her partner Anne Morriss and her are th...
2023-12-1135 min
The Bold LoungeFrances Frei: From Problems to Progress- Bold Leadership in ActionSend us a textAbout This EpisodeEverything is fixable if you are open to change, according to Frances Frei, Professor of Technology and Operations Management at Harvard Business School and author of Move Fast and Fix Things. In this powerful episode, we dive into the world of trust-building, strategy optimization, and leadership as Frances shares her bold journey, from challenging gender norms in her early years to becoming an expert in strategic operations and an advocate for open sourcing knowledge. She also breaks down the concepts of radical prioritization, buffer leadership, and...
2023-11-1437 min
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)Move Fast & Fix Things: Bestselling Authors Frances Frei & Anne Morriss on Creating a Strategic Plan for Effective Change Management819: When the infamous motto “Move fast and break things” was informally embraced by Facebook years ago, it fueled the idea that there was a trade-off between the pace of transformation and building a great company. Bestselling authors Frances Frei and Anne Morriss assert otherwise. Join us in this episode of Technovation where the renowned authors and co-hosts of TED podcast ‘Fixable’ share valuable insights on leading change management with both speed and excellence from their latest book, “Move Fast & Fix Things: The Trusted Leaders Guide to Solving Hard Problems”. Frances and Anne both draw from their expertise in leadership coaching and...
2023-11-1346 min
Dive Into The Full Audiobook That Keeps Book-Lovers Hooked.Move Fast and Fix Things by Anne Morriss, Frances FreiPlease visithttps://thebookvoice.com/podcasts/2/audible/246915to listen full audiobooks.
Title: Move Fast and Fix Things
Author: Anne Morriss, Frances Frei
Narrator: Frances Frei, Anne Morriss
Format: mp3
Length: 5 hrs and 17 mins
Release date: 10-31-23
Ratings: 3.8 out of 5 stars, 57 ratings
Genres: Workplace & Organizational Behavior
Publisher's Summary:
Speed has gotten a bad name in business, much of it deserved. When Facebook made "Move fast and break things" an informal company motto, it fueled a widely held belief that we can either make progress or take care of people, one or the other. That a certain amount of wreckage is the...
2023-10-315h 17
Get Hooked On Your Day With A Thrilling Full Audiobook.Move Fast & Fix Things: The Trusted Leader's Guide to Solving Hard Problems by Anne Morriss, Frances FreiPlease visithttps://thebookvoice.com/podcasts/1/audiobook/696193to listen full audiobooks.
Title: Move Fast & Fix Things: The Trusted Leader's Guide to Solving Hard Problems
Author: Anne Morriss, Frances Frei
Narrator: Anne Morriss, Frances Frei
Format: Unabridged Audiobook
Length: 4 hours 53 minutes
Release date: October 24, 2023
Genres: HR & Admin
Publisher's Summary:
Bestselling authors and cohosts of the TED podcast Fixable, Frances Frei and Anne Morriss reinvent the playbook for how to lead change—with a radical approach that moves fast, builds trust, and accelerates excellence.Speed has gotten a bad name in business, much of it deserved. When Facebook made “Move fast and break thin...
2023-10-244h 53Start An Must-Listen Full Audiobook And Elevate Your Mindset.Move Fast & Fix Things: The Trusted Leader's Guide to Solving Hard Problems by Frances Frei, Anne MorrissPlease visithttps://thebookvoice.com/podcasts/1/audiobook/696193to listen full audiobooks.
Title: Move Fast & Fix Things: The Trusted Leader's Guide to Solving Hard Problems
Author: Frances Frei, Anne Morriss
Narrator: Anne Morriss, Frances Frei
Format: Unabridged Audiobook
Length: 4 hours 53 minutes
Release date: October 24, 2023
Genres: For Podcast Lovers
Publisher's Summary:
Bestselling authors and cohosts of the TED podcast Fixable, Frances Frei and Anne Morriss reinvent the playbook for how to lead change—with a radical approach that moves fast, builds trust, and accelerates excellence.Speed has gotten a bad name in business, much of it deserved. When Facebook made “Move fast and brea...
2023-10-244h 53Step Inside The Full Audiobook Everyone Is Talking About — So Award-Winning!Move Fast & Fix Things: The Trusted Leader's Guide to Solving Hard Problems by Frances Frei, Anne MorrissPlease visithttps://thebookvoice.com/podcasts/1/audiobook/696193to listen full audiobooks.
Title: Move Fast & Fix Things: The Trusted Leader's Guide to Solving Hard Problems
Author: Frances Frei, Anne Morriss
Narrator: Anne Morriss, Frances Frei
Format: Unabridged Audiobook
Length: 4 hours 53 minutes
Release date: October 24, 2023
Genres: Management & Leadership
Publisher's Summary:
Bestselling authors and cohosts of the TED podcast Fixable, Frances Frei and Anne Morriss reinvent the playbook for how to lead change—with a radical approach that moves fast, builds trust, and accelerates excellence.Speed has gotten a bad name in business, much of it deserved. When Facebook made “Move fast and break thin...
2023-10-244h 53Explore Into A High-Impact Full Audiobook During Your Workout.Move Fast & Fix Things: The Trusted Leader's Guide to Solving Hard Problems by Anne Morriss, Frances FreiPlease visithttps://thebookvoice.com/podcasts/1/audiobook/696193to listen full audiobooks.
Title: Move Fast & Fix Things: The Trusted Leader's Guide to Solving Hard Problems
Author: Anne Morriss, Frances Frei
Narrator: Anne Morriss, Frances Frei
Format: Unabridged Audiobook
Length: 4 hours 53 minutes
Release date: October 24, 2023
Genres: Career Development
Publisher's Summary:
Bestselling authors and cohosts of the TED podcast Fixable, Frances Frei and Anne Morriss reinvent the playbook for how to lead change—with a radical approach that moves fast, builds trust, and accelerates excellence.Speed has gotten a bad name in business, much of it deserved. When Facebook made “Move fast and break thin...
2023-10-244h 53Get Latest Full Audiobooks in Business & Economics, HR & AdminMove Fast & Fix Things: The Trusted Leader's Guide to Solving Hard Problems by Anne Morriss, Frances FreiPlease visithttps://thebookvoice.com/podcasts/1/audiobook/696193to listen full audiobooks.
Title: Move Fast & Fix Things: The Trusted Leader's Guide to Solving Hard Problems
Author: Anne Morriss, Frances Frei
Narrator: Anne Morriss, Frances Frei
Format: Unabridged Audiobook
Length: 4 hours 53 minutes
Release date: October 24, 2023
Genres: HR & Admin
Publisher's Summary:
Bestselling authors and cohosts of the TED podcast Fixable, Frances Frei and Anne Morriss reinvent the playbook for how to lead change—with a radical approach that moves fast, builds trust, and accelerates excellence.Speed has gotten a bad name in business, much of it deserved. When Facebook made “Move fast and break thin...
2023-10-244h 53Get Your Favorite Full Audiobooks in Business & Economics, Management & LeadershipMove Fast & Fix Things: The Trusted Leader's Guide to Solving Hard Problems by Frances Frei, Anne MorrissPlease visithttps://thebookvoice.com/podcasts/1/audiobook/696193to listen full audiobooks.
Title: Move Fast & Fix Things: The Trusted Leader's Guide to Solving Hard Problems
Author: Frances Frei, Anne Morriss
Narrator: Anne Morriss, Frances Frei
Format: Unabridged Audiobook
Length: 4 hours 53 minutes
Release date: October 24, 2023
Genres: Management & Leadership
Publisher's Summary:
Bestselling authors and cohosts of the TED podcast Fixable, Frances Frei and Anne Morriss reinvent the playbook for how to lead change—with a radical approach that moves fast, builds trust, and accelerates excellence.Speed has gotten a bad name in business, much of it deserved. When Facebook made “Move fast and break thin...
2023-10-244h 53Grab the Essential Full Audiobooks in Self-Improvement, Career DevelopmentMove Fast & Fix Things: The Trusted Leader's Guide to Solving Hard Problems by Anne Morriss, Frances FreiPlease visithttps://thebookvoice.com/podcasts/1/audiobook/696193to listen full audiobooks.
Title: Move Fast & Fix Things: The Trusted Leader's Guide to Solving Hard Problems
Author: Anne Morriss, Frances Frei
Narrator: Anne Morriss, Frances Frei
Format: Unabridged Audiobook
Length: 4 hours 53 minutes
Release date: October 24, 2023
Genres: Career Development
Publisher's Summary:
Bestselling authors and cohosts of the TED podcast Fixable, Frances Frei and Anne Morriss reinvent the playbook for how to lead change—with a radical approach that moves fast, builds trust, and accelerates excellence.Speed has gotten a bad name in business, much of it deserved. When Facebook made “Move fast and break thin...
2023-10-244h 53
Modern MentorMove Fast and Fix Things with Frances FreiIn this conversation with Frances Frei, Professor of Technology and Operations Management at Harvard Business School, we ideas leaders can use to move fast, build trust, and accelerate excellence at work.Modern Mentor is hosted by Rachel Cooke. A transcript is available at Simplecast.Have a question for Modern Mentor? Email us at modernmentor@quickanddirtytips.com.Find Modern Mentor on Facebook, Twitter, and LinkedIn, or subscribe to the newsletter to get more tips to fuel your professional success.Modern Mentor is a part of Quick and Dirty Tips.Links:
2023-10-1038 min
DisrupTVMoving fast and fixing things | Frances Frei and Anne MorrissThis week on DisrupTV episode 338, we interviewed Frances Frei and Anne Morriss, co-authors of Move Fast & Fix Things.
Frances Frei and Anne Morriss discuss the trade-off between speed and excellence, metabolic rate, building trust, and empowering people to move fast. They emphasize the importance of urgency, empathy, and fixing things when trust is broken.
DisrupTV is a weekly podcast with hosts R "Ray" Wang and Vala Afshar. The show airs live at 11:00 a.m. PT/ 2:00 p.m. ET every Friday. Brought to you by Constellation Executive Network: constellationr.com/CEN.
2023-10-0649 min
Lead From the HeartFrances Frei & Anne Morriss: Leading Change Without Collateral Damage Frances Frei (left) is a tenured professor at the Harvard Business School, and two years ago, was an extraordinary guest on this podcast when we discussed her brilliant understanding on how to build, retain and restore trust. Listeners should note that she also gave a remarkable TED Talk on trust that shouldn’t be missed. Frances […]
The post Frances Frei & Anne Morriss: Leading Change Without Collateral Damage appeared first on Mark C. Crowley.
2023-10-0657 min
Think Fast Talk Smart: Communication Techniques109. Simplify! How to Communicate Complex Ideas Simply and EffectivelyYou said it. But did they hear it? For Frances Frei, communication is about saying things simply enough for an audience to truly understand.As a professor of technology and operations management at Harvard Business School, Frei knows that shaping culture within organizations requires communicating in ways that influence how people think and act. The problem for many leaders, she says, is that when we “understand something deeply, we describe it in a complicated way. If you want broad influence and persuasion, we have to understand it really deeply. And then describe it in a simple and co...
2023-10-0328 min
Michael Covel's Trend FollowingEp. 1206: Frances Frei Interview with Michael Covel on Trend Following RadioMy guest today is Frances Frei, a Professor of Technology and Operations Management and the course lead for first-year diversity and inclusion studies at Harvard Business School. She has worked for Uber and been on the board of directors at WeWork. Her research investigates how leaders create the conditions for organizations and individuals to thrive by designing for excellence in strategy, operations and culture. The topic is her co-authored book Move Fast and Fix Things: The Trusted Leader's Guide to Solving. In this episode of Trend Following Radio we discuss: Issues on leadership Impact o...
2023-08-1452 min
The TED InterviewFrances Frei's three pillars of leadershipA professor at Harvard Business School and expert in work culture, Frei goes into companies like WeWork and Uber with the goal of turning toxic environments into healthy, inclusive spaces. She shares why authenticity, logic, and empathy are the most vital skills an employee can have — and how the measure of a true leader can be seen not just in their presence, but in their absence, too.Find Frances's new show Fixable, wherever you get your podcasts! Hosted on Acast. See acast.com/privacy for more information.
2023-06-081h 00
The Walker WebcastFrances Frei, Professor at Harvard Business SchoolUnleashing Greatness in the Workplace with Frances Frei, Professor at Harvard Business SchoolOur webcast guest advises senior executives on organizational and cultural changes and has transformed companies including Uber and WeWork into healthy, inclusive spaces.Willy was joined by Frances Frei, Professor of Technology and Operations Management at Harvard Business School. They discussed secrets to creating organizational excellence, the key to successful leadership, concepts from her new book, Move Fast and Fix Things: The Trusted Leader’s Guide to Solving Hard Problems and Accelerating Change, the importance of inclusion in the workplace, and much mo...
2023-03-0656 min
How I WorkMy Favourite Tip - Frances Frei and Anne Morriss: Are devices eroding your empathy?How would you feel if we were in the middle of a conversation and I suddenly started talking to someone else from across the room? Well, that’s exactly what we’re doing whenever we let our phones or laptops drag us down the multi-tasking rabbit hole. Leadership experts Frances Frei and Anne Morriss are hyper-vigilant of their device usage. This makes sense for two people who are devoted to productivity, but that’s not the end of the story. Frances and Anne are also devoted to connections. They write constantly about the importance of trust an...
2022-12-2608 minHow I WorkMy Favourite Tip - Frances Frei and Anne Morriss: How to build discipline and self-confidenceWant to improve the quality of your thinking? Well, then you need to improve the quality of your writing…Need proof? Look no further than Frances Frei, an author, TED speaker and Professor of Technology and Informations Management at Harvard Business School. Clearly an excellent thinker - but it doesn’t happen by accident. Frances believes writing is the key to unlocking and improving our thinking, and she takes it seriously. She writes draft after draft after draft, continuously shedding flabby thinking until her presentations are lean, mean thought machines.And she didn’t get here a...
2022-11-1408 min
Love in Action[REPLAY] Frances Frei: Unleashing Empowerment LeadershipHighlights:
Leadership and Empowering People
True leadership extends beyond being in the trenches. It’s about the ability to empower people even when you’re not around - even after you’re no longer in the company permanently, your influence remains. “Leadership is about empowering other people as a result of your presence and making sure that impact continues into your absence.” [5:46]
Empowerment Leadership as a Target
Empowerment leadership can be represented by a target - the bullseye being TRUST which is the foundation. Leaders move outward with each ring repre...
2022-10-1356 minHow I WorkTrust, leadership and taking a break from technology with Frances Frei and Anne MorrissWe’re often told not to take advice blindly, and this is especially true for productivity advice. The rise-and-grind schedule might work for a Lark, but it’s a recipe for a disaster if you’re a Night Owl. Sourcing ideas from people you admire is a great start, but you need to run your own experiments to figure out which ideas actually work for you. That is, unless your partner is a chronic experimenter! Frances Frei, a professor at Harvard Business School, doesn’t run experiments because she doesn’t need to. Her wife, Anne Morriss, runs them h...
2022-06-1541 min
Inside InfluenceFrances Frei – Unleashing and repairing trust as a leaderHey everyone - the Inside Influence team and I are taking an eight week sabbatical this winter (or summer if you’re in the Northern Hemisphere) to generally reset, recalibrate and refill our creative tanks.For many of us, myself included, that means traveling across the world to see family members where it’s been far too long between hugs.To keep you fueled while we’re gone, we’ve traveled back through the archives and pulled out four of our favorite Inside Influence episodes of all time. I can also hand on heart say that...
2022-06-1454 min
WorkLabHarvard Business School's Frances Frei on Building TrustFrances Frei, professor of technology and operations management at Harvard Business School and an advisor to executives embarking on large-scale change initiatives, discusses how leaders can build trust, speak authentically, and empower workers to do their best. Frei is a guest on the WorkLab podcast, in which host Elise Hu has conversations with economists, technologists, and researchers who explore the data and insights into why and how work is changing.
2022-04-0624 min
CultureLab with Aga BajerBest of the Archives: Unleashing Your Team's Potential | Frances Frei & Anne MorrissThis month we will be sharing some of the best episodes from our archive and we are starting with one of our biggest blockbusters - an interview with Frances Frei and Anne Morriss. When Google, Uber, WeWork, Riot Games or other high-growth companies need help with their culture and leadership, they call Frances Anne. Frances Frei is a Professor of Technology and Operations Management at Harvard Business School and her wife, Anne Morriss, is the Executive Founder of The Leadership Consortium. They supported a growing list of companies with culture change and wrote a wonderful book on leadership called Unlea...
2022-03-231h 20
The Big Question: an IDEO PodcastHow Might We Embark On A Journey Of Diversity, Inclusion And Transformation In A Radically Transparent And Collaborative Way? With Frances Frei, Harvard Business School Professor & Lauren Collins, IDEO Chief Of StaffDiversity and inclusion are more than just buzzwords. They are fundamental to an ever shifting societal landscape, with open discourse around these themes becoming increasingly more widespread in day to day life. How do we measure how diverse or inclusive a workforce is? And how do we ensure this data is transparent and self-evident? Diversity for diversity’s sake can be just an exercise in checking a box to fit a quota. It’s the inclusion of a wider pool of diverse talent that allows businesses to thrive, create, and innovate. In this episode of The Big Question, Detria Williamson asks...
2022-01-1835 min
Creative Confidence PodcastLead by Empowering Others: Lauren Collins & Frances FreiIn this episode, IDEO’s Lauren Collins and Harvard Business School Professor Frances Frei discuss how to level up your leadership practice by honing the skills and mindsets needed to empower your team and organization. View the full recap at https://ideo.in/lauren-and-frances__________Get episode recaps and register for free live podcast events at ideou.com/podcast.Build your creative problem-solving skills with IDEO U's online courses in human-centered design, AI, leadership, and more at ideou.com. Hosted on Acast. See acast.com/privacy for more information.
2021-12-1730 min
AI Exponential Thinker“Leadership in times of Exponential Technologies” – Guests : Frances Frei , Anne Morris / Host : Dr. Lobna KarouiA new exceptional Episode in the Serie "Executive Exponential Leader" in the unique AI Chanel of Trust "Exponential Trust Times " by AI Exponential Thinker.
Episode “Leadership in times of Exponential Technologies” – Book ‘Unleased The Unapologetic Leader's Guide to Empowering Everyone Around You’
An authentic conversation with our Prestigious Guests :
Anne Morris, entrepreneur, Author, speaker and the executive founder of the Leadership Consortium,
&
Frances Frei is the UPS Foundation Professor of Service Management at Harvard Business School, Author, speaker and Advisor for great companies such as Google, Uber, Wework...
2021-09-1548 min
The Gartner Talent AngleSPOTLIGHT: Becoming an Empowering Leader with Frances Frei*This episode is an excerpt taken from our 2020 interview. Succeeding as a leader requires you to create conditions that enable others to thrive and perform. But too often, leaders overly center themselves in an effort to ensure effectiveness. In her new book, Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You, Harvard Business School professor Frances Frei challenges our existing models of leadership. She proposes a different orientation—one which shifts the frame of reference from leaders to those around them.
2021-08-2413 min
Finding Mastery with Dr. Michael GervaisThe Power of Trust and Maximizing Potential | Anne Morriss and Frances FreiThis week’s conversation is with Anne Morriss and Frances Frei.Anne has spent the last twenty years building and leading mission-driven enterprises, serving most recently as CEO and Co-Founder of GenePeeks, a computational genomics company developing breakthrough ways to identify genetic risk. She has worked with entrepreneurs, companies and governments throughout the United States and Latin America on strategy, leadership and organizational change. Frances is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders create the conditions for organizations and individuals to thrive by de...
2021-08-111h 11
Grateful Living#69: Harvard Business School Professor Frances Frei & Entrepreneur Anne Morriss, co-authors of UnleashedHad the pleasure to speak with Frances Frei, Harvard Business School Professor and former SVP of Leadership and Strategy at Uber, and Anne Morriss, Executive Founder of The Leadership Consortium and Principal at The Morriss Group.
The two co-authored the book Unleashed, the unapologetic leader’s guide to empowering everyone around you.
In this interview, Anne and Frances talk about:
* Anne’s childhood and being raised by her single mom
* Frances’ childhood and not fitting the normal boxes of society
* Both of their coming out processes and their advice to oth...
2021-08-0951 min
TED BusinessEncore: How to Build (And Rebuild) Trust | Frances FreiTrust is the foundation for everything we do. So what do we do when it's broken? Harvard Business School professor Frances Frei gives a crash course on the three essential components of trust, and how to build them — a process she put to use during a stint at Uber. Plus, Modupe explains how to apply those principles of trust with Black colleagues and others in the minority.Learn more about our flagship conference happening this April at attend.ted.com/podcast Hosted on Acast. See acast.com/privacy for more information.
2021-08-0226 minLove in Action[Replay] Unleashing Empowerment Leadership with Frances FreiThe Los Angeles Times describes Frances Frei as “the go-to woman for companies like Uber who are looking to improve their image.” Frances is a Harvard Business School (HBS) professor who is credited with making HBS more gender-inclusive. She also served recently as Uber’s first VP of Leadership and Strategy, brought in to turn around its toxic culture. Along with co-author Anne Morriss, she has written Unleashed: The Unapologetic Leaders Guide to Empowering Everyone Around You. She chats with Marcel Schwantes about her book and how to unleash the potential of those you lead by applying practical love.Marcel quotes...
2021-07-1556 min
After HoursDiversity and Inclusion in the Workplace (with Frances Frei)Youngme and Felix invite their friend and celebrated author, consultant, and Harvard Business School professor Frances Frei , to discuss the challenges of bringing true diversity and inclusion into the workplace. Recent picks, and recommended reading/websites:Scribble (a virtual collaborative whiteboard)The Man Who Sold His Skin (movie)Rad Power Bikes (electric bikes)You can visit our website at HarvardAfterHours.com. You can email your comments and ideas for future episodes to: harvardafterhours@gmail.com. You can follow Youngme, Mihir, Rebecca, and Rawi on Twitter at: @YoungmeMoon, @DesaiMihirA, @RebeccaReCap, and @RawiAbdelal. Hosted on...
2021-05-2640 min
People and StrategyFrances Frei and Anne Morriss on LeadershipFrances Frei and Anne Morriss are co-authors of "Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You" and "Uncommon Service: How to Win by Putting Customers at the Core of Your Business."
In this interview with Lisa Connell, The SHRM Executive Network advisor, Frei and Morriss explain that leadership isn't about you--it's about building others up. (length 30:10)
2021-03-0130 minCultureLab with Aga BajerFrances Frei & Anne Morriss: Unleash Your Team's PotentialThe world’s top leadership and culture whisperers - Frances Frei and Anne Morris joined me for a fun, wide-ranging, and insightful conversation about how you can unleash your team’s potential. Frances and Anne talk about redefining leadership, the relationship of culture and strategy, love and trust in the workplace, their experience working with Uber, WeWork and Riot Games, and much more. To join CultureBrained® go to tinyurl.com/culturebrained To access our free resources and materials on cultivating thriving cultures, click here: https://www.agabajer.com/resources/
2021-02-231h 20
Talks at GSFrances FreiIn this episode, Frances Frei discusses her work advising companies on how to spearhead cultural change and insights on leadership from her book, Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You. The interview is moderated by Goldman Sachs' Omer Ismail.This podcast should not be copied, distributed, published or reproduced, in whole or in part, or disclosed by any recipient to any other person. The information contained in this podcast does not constitute a recommendation from any Goldman Sachs entity to the recipient. Neither Goldman Sachs nor any of its affiliates ma...
2020-12-0415 minTED BusinessHow to build (and rebuild) trust | Frances FreiTrust is the foundation for everything we do. So what do we do when it's broken? Harvard Business School professor Frances Frei gives a crash course on the three essential components of trust, and how to build them — a process she put to use during a stint at Uber. Plus host Modupe Akinola explains how to apply those principles of trust with Black colleagues and others in the minority.Learn more about our flagship conference happening this April at attend.ted.com/podcast Hosted on Acast. See acast.com/privacy for more information.
2020-11-0926 min
The IVY PodcastFrances Frei: The Unapologetic Leader’s Guide to Unleashing PotentialWe’re honored to invite you to connect and learn with legendary Harvard Business School Professor Frances Frei in a transformative conversation on How We Can All Become Better Leaders By Empowering Others! Through inspiring stories from ancient Rome to Silicon Valley, we’ll discover the origins of great leadership, showing how the boldest, most effective leaders use a special combination of trust, love, and belonging to create spaces where other people can excel. You’ll leave with practical battle-tested tools—based on their work in companies such as Uber, Riot Games, and others--for unleashing greatness in other peo...
2020-11-0423 min
The IndispensablesUnleashed and changing how we think about and fix workplace culture with Frances FreiIn this episode, I talk with Frances Frei, who is a professor at the Harvard Business School and co-author of Unleashed. We talked about her expertise in fixing toxic workplace cultures. Mentioned in this episode:· Unleashed, by Frances Frei and Anne Morriss· Uber· Toni Morrison, “If you have some power, then your job is to empower somebody else.”· Harvard Business School· WeWork· Riot Games· Milgram experiments --- You can purchase your copy of The Art of Being Indispensable at Work from:· Amazon...
2020-09-2946 minMind ToolsExpert Interview: Frances FreiIn this podcast Harvard professor Frances Frei tells us how leaders can unleash the best from their people with her winning formula.
2020-09-2400 min
Lead In 30 PodcastFixing Uber's Culture with Fraces Frei#93: She was brought in to fix Uber's culture which was imploding. Harvard Business School professor Frances Frei is my guest on this episode. We talk Uber and about her new book, Unleashed.Watch the YouTube video of my interview with Frances FreiCheck out Frances Frei's book: Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around YouJoin the private Facebook Group for leaders called The Culture Champions. Visit theculturehacks.com to join.Connect with me on LinkedIn for daily videos and stories--About the podcast:The Culture Hacks Podcast...
2020-09-2328 min
The Remarkable Leadership PodcastUnleashing Empowerment with Frances FreiMost of us would agree that a component of leadership is making other people better. Frances Frei believes that to have progress, we need to have trust. Frances is the co-author, with Anne Morris, of Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You. She explains to Kevin that you need to be unapologetic because you can't wait for permission when action needs to happen. It's all about trust and empowerment. Their research shows that to bring out the best in one other person, you need to set high standards AND be committed to their success. Frances shares s...
2020-09-0933 min
Value through Vulnerability podcast from HEXO ChangeEpisode 133 - Frances Frei, author of 'Unleashed' & Professor at Harvard Business SchoolThe weekly #HumansFirst open and inclusive calls can all be found here -> https://humansfirst.club/events
Find the Aequip team at https://www.aequip.co.uk/
- “I want to set the conditions and not condemn them by their worst behaviour, but to interact with their best behaviour” – 08.08
- “Teams that celebrate that uniqueness and set the conditions for the uniqueness will thump the sameness. It has a beautiful moral imperative for me, but I am also ridiculously competitive and it also have a beautiful competitive imperative to it” &nbs...
2020-09-0742 min
The FixFrances Frei: How To Tell If Your Workplace Is ToxicIn 2018, Uber Founder Travis Kalanick stepped down as CEO following a number of public scandals, which revealed the toxic organizational culture. Studies show that 40% of women with engineering degrees quit or never enter the profession, with the vast majority leaving due to hostile work environments. But how do so many young tech companies develop these types of toxic atmospheres and what can we learn from cases like these?
This week, we are joined by Frances Frei, Professor of Technology and Operations Management at Harvard Business School and a workplace culture expert who helped turn Uber's culture around — se...
2020-09-0522 min
Inside InfluenceFrances Frei - Unleashing and repairing trust as a leader“Greetings everyone, my name is Julie Masters and welcome to another episode of Inside Influence. In which I delve into the minds of some of the world’s most fascinating influencers – or experts in influence - to get to the bottom of what it really takes to own your voice - and then amplify it to drive an industry, a conversation, a movement or a Nation. Let’s talk about devotion. Songs, poetry and plays are written about it, films are made about it. We use it in association with family, children, partners.... But colleagues or employees...? Not so mu...
2020-09-0254 min
Business & Technology Insights from CapgeminiEmpowering people in both your presence and absence - with Frances FreiLeadership is about empowering other people as a result of your presence while making sure that impact continues into your absence.“ This quote is at the core of ‚Unleashed‘, the new book by HBS Professor Frances Frei and Anne Morriss. Claudia Crummenerl and Christof Ziegler talk with Frances about how to lead inclusive teams, and how to make sure your teams can stay on track with your strategy and culture in your absence.
2020-08-2640 min
Wharton Business Radio Guest AudioFrances Frei and Anne Morriss on Leadership in ActionFrances Frei and Anne Morriss, authors of Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You, discuss the book on Business Radio’s Leadership in Action program, SiriusXM 132. See acast.com/privacy for privacy and opt-out information.
2020-08-1351 min
Scale To Win with Dominic MonkhouseE104 | Unleashed, Hiring Diversely And The Truth About Leadership with Frances FreiLeadership isn’t about you, says Frances Frei, co-author of Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You. Leadership, according to Frances, Professor of Technology and Operations Management at Harvard Business School, depends on how well you unleash the potential of other people. Frances has not only carried out extensive research investigating how leaders create the conditions for organisations and individuals to thrive. She also regularly advises senior executives (famously turning around the toxic culture at Uber), to implement large-scale change initiatives and organisational transformation. This involves addressing and embracing diversity and inclusion as a lev...
2020-08-1146 min
Take The LeadBuilding Trust For Cultural Change With Dr. Frances FreiTrust is a fickle thing. How do we make sure it is built and incorporated into the company culture? In this episode, Harvard Business School professor Dr. Frances Frei joins Dr. Diane Hamilton to give her insight on this by discussing her TED Talk and using her experience at Harvard of how she and her colleagues made the school more gender-inclusive. Dr. Frei works with companies who are embarking on large-scale change and organizational transformation, including embracing diversity and inclusion as a lever for improved performance. She also served as Uber’s first Senior Vice President of Leadership and Strateg...
2020-08-0556 minWharton Business Radio Guest AudioFrances Frei on Women at WorkFrances Frei, author of Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You, speaks to Women@Work host Laura Zarrow on Business Radio, SiriusXM 132. See acast.com/privacy for privacy and opt-out information.
2020-07-2352 min
DisrupTVDisrupTV Episode 198 - Crawford Del Prete, Frances Frei, Heather ClancyThis week on DisrupTV, we interviewed Crawford Del Prete, President at IDC, Frances Frei, Harvard Professor and Author of "Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You", and Heather Clancy, Editorial Director at GreenBiz Group.
DisrupTV is a weekly Web series with hosts R “Ray” Wang and Vala Afshar. The show airs live at 11:00 a.m. PT/ 2:00 p.m. ET every Friday. Brought to you by Constellation Executive Network: constellationr.com/CEN.
2020-07-201h 04
Women@WorkEmpathy, Trust, and Radical Respect: Power Moves for Team Success with Frances FreiHow do we create the conditions for people and organizations to thrive? Frances Frei, Harvard Business School professor and co-author of Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You, talks with Laura about how we can harness the power of empathy and trust to make work a place where we move past inclusion to authentic belonging and “release the energy of possibility in others” in the process. Originally aired with Host Laura Zarrow on July 2, 2020 on Women@Work on SiriusXM's Business Radio Powered by The Wharton School, Channel 132. Hosted on Acast. See acast.com/privacy for mo...
2020-07-0251 min
The Gartner Talent AngleBecoming an Empowering Leader with Frances FreiSucceeding as a leader requires you to create conditions that enable others to thrive and perform. But too often, leaders overly center themselves in an effort to ensure effectiveness. In her new book, Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You, Harvard Business School professor Frances Frei challenges our existing models of leadership. She proposes a different orientation—one which shifts the frame of reference from leaders to those around them.
2020-06-2336 min
Founder's StoryMost Sought After Professor at Harvard Business School | Ep. 26 with Professor Frances FreiFrances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders create the conditions for organizations and individuals to thrive by designing for excellence in strategy, operations,... --- Support this podcast: https://podcasters.spotify.com/pod/show/ibhshow/supportOur Sponsors:* Check out Indeed: https://indeed.com/FOUNDERSSTORY* Check out Northwest Registered Agent and use my code FOUNDERS for a great deal: https://northwestregisteredagent.com* Check out Plus500: https://plus500.com* Check out Rosetta Stone and use my code TODAY for a great deal: https...
2020-06-1041 min
Kate Hancock: Inspired by herMost Sought After Professor at Harvard Business School | Ep. 26 with Professor Francis FreiFrances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders create the conditions for organizations and individuals to thrive by designing for excellence in strategy, operations, and culture. She regularly advises senior executives embarking on large-scale change initiatives and organizational transformation, including embracing diversity and inclusion as a lever for improved performance.A global thought leader on leadership and strategy, Frances is widely recognizedfor her dynamic teaching style and breakthrough courses optimized for rapid, lasting impact. She developed one of the most popular classes at HBS...
2020-06-1041 min
THE Q FACTORFRANCES FREI: LEADERSHIP IN A WORLD TRANSFORMEDLeadership and culture can make or break a business. But how can we lead and foster a positive culture in a world of distributed work? Host Gregg Fisher (Founder of Quent Capital) speaks with renowned scholar and author Dr. Frances Frei of the Harvard Business School, who serves as a consultant to some of the most respected companies and leaders in the world today. Dr. Frei's new book, co-authored with Anne Morriss, is called UNLEASHED: The Unapologetic Leader's Guide to Empowering Everyone Around You.
2020-06-0947 min
Dive Into This Award-Winning Full Audiobook And Feel The Difference.Uncommon Service: How to Win by Putting Customers at the Core of Your Business by Anne Morriss, Frances FreiPlease visithttps://thebookvoice.com/podcasts/1/audiobook/424885to listen full audiobooks.
Title: Uncommon Service: How to Win by Putting Customers at the Core of Your Business
Author: Anne Morriss, Frances Frei
Narrator: Eliza Foss
Format: Unabridged Audiobook
Length: 6 hours 52 minutes
Release date: June 9, 2020
Genres: Business & Career Development
Publisher's Summary:
Are you meeting your customers’ demand for great service—and saving money at the same time?If not, you’re at a serious disadvantage—missing out on building a sustainable business that’s profitable, scalable, and capable of deliveringexcellence every day.In Uncommon Service, Harvard Business School professor Frances Frei and coauthor Anne Morri...
2020-06-096h 52