Shows
The Heavy Duty Parts ReportFrom Repair Shop to Full Parts and Service LocationSend us a textEpisode 357: In this episode of The Heavy Duty Parts Report, host Jamie Irvine speaks with John Whittet, Chief Customer Officer at Fullbay, about the growing trend of repair shops expanding into parts distribution. They discuss how shops often begin by stocking basic items for their own repairs and then evolve into full parts and service providers, driven by customer demand for one-stop solutions. Whittet highlights challenges such as inventory visibility, pricing control, and workflow alignment, emphasizing how Fullbay’s cloud-based platform helps shops manage real-time inventory across warehouses, retail cou...
2025-12-1530 minThe Heavy Duty Parts ReportReinventing the Hubcap: How XTRACTOR Protects FleetsSend us a textEpisode 356: In this episode of The Heavy Duty Parts Report, host Jamie Irvine sits down with Chris Miller, President of The Hub Corp, to discuss the launch of their groundbreaking XTRACTOR™ hubcap. Unlike traditional hubcaps that simply seal the wheel end, the XTRACTOR™ introduces a built-in multi-stage magnetic and mesh oil filtration system designed to actively remove contaminants from hub oil. Chris explains how dirty hub oil leads to premature wear, reduced fuel efficiency, and costly downtime, particularly for small fleets. By combining advanced filtration with a patent-pending HexThread™ cartrid...
2025-12-0137 min
RoadSigns A Transport Topics PodcastRS183: Will More Motor Carriers Choose to Adopt Renewable Natural Gas?Renewable natural gas (RNG) is gaining serious traction in trucking, and Cummins' new 15-liter X15 N engine just changed the game. Recorded live at ATA's MCE, co-host Seth Clevenger sits down with Chad Lindholm, senior vice president at Clean Energy, to explore how regulatory shifts and improved technology are opening doors for RNG adoption among major fleets. If you are evaluating alternative fuel strategies, this conversation delivers practical answers to the most pressing questions: Does RNG make financial sense? What is the real ROI timeline? And how does it fit into sustainability goals in a regulatory environment now favoring...
2025-11-2629 minThe Heavy Duty Parts ReportSelling Heavy-Duty Parts Online: eCommerce, AI, and MoreSend us a textEpisode 355 : In this episode of The Heavy Duty Parts Report, host Jamie Irvine speaks with Kris Harrington, CEO of GenAlpha, about how buying habits in the heavy-duty parts industry have evolved over the past five years. They discuss the acceleration of digital sales channels driven by customer expectations for convenience, speed, and accuracy, emphasizing the need for businesses to provide self-service, remote, and in-person options. Harrington highlights common misconceptions about e-commerce—such as viewing it only as a shopping cart—arguing instead that a digital platform should serve as a com...
2025-11-1745 minThe Heavy Duty Parts ReportTariffs, Taxes and the Trucking IndustrySend us a textEpisode 354: In this episode of The Heavy Duty Parts Report, host Jamie Irvine interviews Bill Frymoyer, Vice President of Public Policy at MEMA, to explore the impact of recent U.S. government policies on the heavy-duty trucking industry. They discuss the positive effects of tax reforms that encourage investment, but raise concerns over increased H-1B visa fees that hinder access to skilled labor, especially in engineering and technology. Frymoyer highlights the disruptive nature of rapidly changing tariffs, including new ones on steel, aluminum, and potentially heavy-duty trucks and p...
2025-11-0332 min
The Haul of FameEp 35 - Alternative Fuels with Michael BucciIn this episode of The Haul of Fame Podcast, hosted by Ken Miller and brought to you by 1Truck America, we sit down with Michael Bucci from Alta eMobility to explore the future of alternative fuels and electrification in trucking. Sponsored by Fullbay Software, this episode dives deep into how technology, sustainability, and innovation are transforming the heavy-duty industry. Michael shares expert insights on EV infrastructure, fleet electrification, hydrogen fuel, and what fleets can do today to prepare for the cleaner, smarter trucks of tomorrow. Whether you’re a fleet owner, technician, or tr...
2025-11-0116 min
RoadSigns A Transport Topics PodcastRS180: How Can Smarter Cruise Control Help Fleets Save Fuel and Time?What if your trucking business could raise the bar for fuel efficiency and make better fleet management decisions through smarter cruise control? With freight rates depressed and carriers surviving on thin margins, every opportunity to enhance fleet efficiency has become even more important. One such opportunity is intelligent cruise control that combines adaptive and predictive capabilities with real-time data to squeeze more efficiency from existing operations.
In this episode, Tim Bauer, global aftermarket vice president at Eaton’s Mobility Group, walks us through the evolution of advanced driver assistance systems (ADAS) and their growing im...
2025-10-3028 minThe Heavy Duty Parts ReportLifting Safely, Supporting Strong: Heavy-Duty Tools for Trucking IndustrySend us a textEpisode 353: In this episode of The Heavy Duty Parts Report, host Jamie Irvine speaks with Rick Hanna, Business Unit Leader at SureWerx, about the critical importance of safety when lifting and supporting commercial vehicles. Rick shares insights from recent shop visits where near misses highlighted the need for proper lifting practices, emphasizing the dangers of load shifts caused by fuel tanks and uneven weight distribution. The conversation also covers the importance of planning safety into every job, especially in smaller operations, and how SureWerx provides hands-on support, after-sales service, a...
2025-10-2032 min
RoadSigns A Transport Topics PodcastRS178: What Did IANA Expo Reveal About the Future of Intermodal Equipment?The intermodal industry stands at a fascinating crossroads where cutting-edge technology meets fundamental infrastructure. While containers and chassis might seem like straightforward equipment, recent innovations are transforming them into smart, connected assets that could streamline how freight moves across America. From domestically manufactured containers with enhanced capacity to chassis that automatically connect to tractors in seconds, the evolution happening right now raises the question: Are we witnessing the early stages of a fully connected
intermodal ecosystem, where containers, chassis and tractors communicate and operate in an increasingly automated fashion? Recorded live at IANA's 2025 Intermodal Expo in Long Beach, California...
2025-10-1626 minThe Heavy Duty Parts ReportSmart Brake Actuators and Sensor-Driven SafetySend us a textEpisode 352: In this episode, host Jamie Irvine interviews Randy King, National Sales Manager at MGM Brakes, who shares insights from his 47 years in the heavy-duty parts industry. The episode explores the differences between MGM’s brake actuator models and their vocational applications, highlighting innovations like the dual thread release bolt and external breather tube technology that enhance performance and durability in tight, debris-prone environments. Randy also discusses the growing adoption of air disc brakes, particularly in transit fleets, due to improved stopping distances and reduced maintenance costs. A key focus is MG...
2025-10-0627 min
The Haul of FameEp 34 - Road Safety with Robert OrleanIn this episode, host Ken Miller sits down with Robert Orlean, Head of Product Management at Emergency Safety Solutions (ESS), to dig into one of the most critical topics in transportation today: road safety, especially around disabled vehicles on highways. Robert walks us through the ESS mission, their innovations, and how they’re transforming what “hazard awareness” means in real time. Whether you’re a driver, fleet manager, or shop owner, this conversation gives you a front-row seat to the challenges and solutions in keeping roads safer. ESS’s H.E.L.P.® (Hazard Enha...
2025-10-0124 minThe Heavy Duty Parts ReportTariffs, Turbochargers, and Testing CriteriaSend us a textEpisode 351: In this episode of The Heavy Duty Parts Report, Jamie Irvine welcomes back Dan McClave, President of Switchblade Turbochargers. Dan is a returning guest on the show. If you want to learn all about the origin story of Switchblade Turbochargers and how they create fuel savings for commercial trucks, listen to episode 286 and episode 336. In episode 351, Dan discusses how their patented turbocharger design helps fleets reduce fuel costs. A recent three-month test with Flint Creek Transport showed a 12% improvement in fuel efficiency, with drivers reporting better performance and r...
2025-09-2228 min
The Haul of FameEp 33 - Shop Management with FullbayEp 33 | Shop Management with Patrick McKittrick from FullbayWhat's going on in your shop? In this episode, we sit down with Patrick McKittrick from Fullbay to explore how heavy-duty truck and trailer repair shops can: Use software to see exactly what's happening in real timeBoost staff productivityImprove profitabilityAchieve a better work-life balanceHelp keep roads saferResources:Fullbay: https://www.fullbay.comIf you enjoyed this episode, please like, subscribe, and hit the bell so you don't miss future episodes on shop management, profitability...
2025-09-0125 min
Automotive Repair News TodayLargest Deregulatory Action in U.S. History Could Help Auto Industry, and More NewsDo you use a DVI at your shop? Is it certified? If not, get a free DVI certification today and take your shop to the next level! CLICK HERE!In today's episode, we give you what you need to know happening right now in the repair industry! Here are some of the stories you'll hear about:EPA Deregulatory Action: The Environmental Protection Agency announced major rollbacks on regulations affecting power plants, vehicle emissions, and manufacturing standards, aiming to reduce costs and boost the auto industry.Chad Schnitz's Council Role: Chad Schnitz, Vice President of Topdon...
2025-03-1910 min
Beyond the WrenchTechnician Pay Deep DiveTanner Brandt, President of Autodiag Clinic, discusses the value of evaluating your technicians’ actual take-home income and the necessity of proper pay plans when assessing technician compensation. Tanner also dissects WrenchWay’s recent Technician Pay Survey and Technician Compensation Tool.To see how much technicians are making in your area and to contribute your own data anonymously, visit wrenchway.com/pay.View the video podcast on YouTubeAbout Our Guest:Tanner BrandtPresident, Autodiag ClinicFollow Tanner on LinkedIn Sponsor:FullbayAb...
2024-05-291h 02
SCF Highway To HopeGetting To Know Jacob Findlay, Co-Founder and Executive Chairman of Fullbay
Our guest for this edition of the podcast is Jacob Findlay, who is the Co-Founder and Executive Chairman of Fullbay. For those who may not be familiar with the company, Fullbay is a heavy-duty repair shop management platform that enables shops to receive repair requests, invoice customers and everything in between. With Fullbay, owners and employees get into the shop, get their work done and get back to their friends and families. SCF Director of Philanthropy Shannon Currier is your host for the Highway To Hope, and Shannon has a wide-ranging conversation with Jacob. As listeners will...
2024-04-1930 min
The Heavy Duty Parts ReportHow to Maximize Efficiency in Your Diesel Repair ShopSend us a textEpisode 294: What if you could boost your repair shop's efficiency and thrive no matter what the market does? Patrick McKittrick, CEO of Fullbay lifts the hood on the diesel repair shop industry. He stresses the immense benefits of automating your invoicing and data tracking and reveals how doing so can significantly increase efficiency, and bolster your cash flow.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeFinditParts:
2023-11-2713 min
The Women Who Code PodcastTalks Tech #49: How We Can Securely Build an Amazing Technology-Based FutureMeghan Pope, Director of Quality Assurance Engineering, sits down with Laura Bell Main, Founder and CEO of SafeStack, to learn about how we can build an amazing technology-based future securely. They discuss Laura’s leadership path and how teaching is also a natural space for her.
Video: https://youtu.be/-3E_jTJlSYg
Guest: Laura Bell Main, Founder and CEO, SafeStack
Twitter: https://twitter.com/lady_nerd
Mastodon: https://infosec.exchange/@ladynerd
LinkedIn: https://www.linkedin.com/in/lauradbell
https://safestack.io
Host: Meghan Pope...
2023-10-0626 minBeyond the WrenchThe Art of Teaching & Nurturing Technician TalentBrandon Steckler, Technical Editor at Motor Age Magazine, takes us on a unique voyage through his automotive career. Moving from a technician role to becoming an instructor and eventually an author has provided Brandon with valuable industry insights. In this episode, he covers how to enhance our technician certification system, ways to gain a deeper understanding of younger technicians, and discusses the significant shortage of educators.(4:48) Teaching in the U.K.(15:22) U.S. Certifications vs. U.K. Certifications(37:24) Correcting the Instructor Shortage(48:39) Patience With Young TechniciansResources:WrenchWay's Free...
2023-10-041h 01Beyond the WrenchProgressive Auto Body ManagementAndrew Batenhorst, Body Shop Manager at Pacific BMW, brings progressive thinking to the collision repair industry. In this episode, hear how he is going above and beyond to improve the industry, the ways he keeps in touch with his staff, and how he introduced meditation at the shop. (6:29) Andrew’s Background(13:08) Struggling to Find Talent(24:34) Keeping Staff Happy(38:07) Meditating at the Shop(45:27) Manager & Technician Relationships(57:42) Future of the Collision IndustryHelp us reach 1,000 Schools on WrenchWay. Refer a school by emailing info@wrenchway.com or checking out our website.
2023-05-031h 03Beyond the WrenchTransitioning from Technician to Shop Owner ft. Gabriel Christian, Import PerformanceFew technicians make the hard leap to shop owner. In this week’s episode, Gabriel Christian, Owner of Import Performance Auto Repair, walks us through his journey from technician to owner, discusses lessons he has learned while being in the industry, and stresses the impact of a good service advisor.(1:13) Gabe’s Background(10:06) Engineer & Car Manufacturer Appreciation(21:36) Lessons Learned as a Tech(36:05) Early Management Training(48:46) Technician Consistency & EfficiencyResources:Download the free WrenchWay mobile app:App StoreGoogle PlayAbout Our Host:
2023-02-221h 06Beyond the WrenchProfitability and Productivity ft. Arun Coumar, Driven Capital PartnersIn this week’s episode of Beyond the Wrench, Arun Coumar, Founder and CEO, Driven Capital Partners joins us. Arun shares his expertise on pain points in running a business, the importance of having processes and procedures in place, and advice on managing your finances. Resources:Learn more and register for TechMission 2022Download the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.apple.com/us/app/id1534587616Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insidersAbout Ou...
2022-10-1252 minBeyond the WrenchMobile Diagnostics ft. Joel Adcock, Precision DiagnosticsLike the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, Joel Adcock, Director of Business Development, Precision Diagnostics joins us to discuss finding quality diagnostic technicians, how he keeps up with the changes in technology, and the process behind being a mobile technician. Resources: Learn more about WrenchWay Shop TalkDownload the free WrenchWay app in the App Store or on Google Play:App...
2022-08-0357 min
The Capital StackJacob Findlay of Fullbay on Building And Scaling SaaS for SMB CustomersToday, David is talking to Jacob Findlay. Jacob Findlay is the Co-founder of Fullbay. Five years ago, he made the leap from healthcare to truck repair. He wanted to take the best ideas from the electronic medical records world and apply them to heavy-duty repair. In other words, build a medical record for trucks.At the time, Jacob was in the Director of Finance role for a wildly successful startup company called WebPT. More than 10,000 physical therapy clinics in the United States—one-third of all clinics in the country—now run on WebPT’s software.De...
2022-06-2855 minBeyond the WrenchPerspective of a Young Tech ft. Madelynn Vant HoffLike the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Madelynn Vant Hoff, Automotive Technician, Don Miller Subaru East. Madelynn talks about her experience as a young female joining the industry, what drove her to the industry, and the importance of having a mentor.Resources:Download the free WrenchWay app in the App Store or on Google Play:App Store: https://apps.appl...
2022-05-1853 minBeyond the WrenchMarketing for Shops ft. Nick AdamsLike the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!In this week’s episode of Beyond the Wrench, we are joined by Nick Adams, Managing Director, Dieselmatic Digital Inc. We discuss how shops can show they are unique, common marketing mistakes seen in shops, and best practices to improve a shop's marketing. Resources:Learn more about DieselmaticDownload the free WrenchWay app in the App Store or on Google Play:App Store: http...
2022-04-1356 min
The Heavy Duty Parts ReportBuying Parts for Repair Shops Has Never Been So EasySend us a textEpisode 128: Running a heavy-duty repair shop is anything but easy. One of the challenges has been how much time is spent buying heavy-duty parts. That is starting to change with so many companies leveraging technology to make the parts purchasing process easier than ever before. My returning guest today is Jacob Findlay, the Founder, and CEO of Fullbay. Fullbay is an industry-leading shop management software that is changing the way heavy-duty repair shops are being operated. If you want to learn about Fullbay, go back and listen to e...
2021-11-2922 min
Diesel StoriesRocky Sickmann, Senior VP Budweiser Accounts at Folds of HonorIn this episode, we sit down with Rocky Sickmann, Senior VP Budweiser Accounts at Folds of Honor. Rocky talks about the work that Folds of Honor is doing and how to support them. Plus, he details the 444 days he was held captive during the Iranian Hostage Crisis in 1979.
2021-11-1740 minDiesel StoriesJennifer Maher, CEO TechForce FoundationIn this episode, Jennifer Maher, CEO TechForce Foundation, shares her thoughts on what is causing the technician shortage, how we as a society can fix it, and what TechForce is doing to make diesel a field the next generation wants to be apart of!
2021-09-1742 min
The Heavy Duty Parts ReportNARSA/IDEA Trade Association – Your Way to SuccessSend us a textEpisode 115: The NARSA/IDEA Trade Association is one organization with two areas of focus. The National Automotive Radiator Service Association (NARSA) is a global organization for owners and operators of businesses engaged in the sale, repair, remanufacture, production, and design of heat exchange products and services. The International Diesel Emissions Association (IDEA) is a network geared toward helping connect suppliers and manufacturers to businesses involved in the servicing of Diesel Emissions components. The real power of NARSA/IDEA is the network that comes together to help each other succeed i...
2021-08-3019 min
The Heavy Duty Parts ReportAxle Repair Big Opportunity for Fleets and Repair ShopsSend us a textAxle Repair is a Big Opportunity for Fleets and Repair ShopsEpisode 114: When an axle is damaged there are two options; replace the entire axle which is expensive and creates downtime for the vehicle or repair it. Repairing axles presents a big opportunity for fleets to save money and repair shops to offer a profitable service. My guest today is Todd Carroll, the President at United Axle, and he has pioneered the spindle replacement system we are going to talk about in this episode. Todd i...
2021-08-2323 min
The Heavy Duty Parts ReportWhy You Should Become a TMC Member TodaySend us a textEpisode 113: In this episode, we are going to talk about the benefits of becoming a TMC member and why you should attend their Fall Meeting in Cleveland, Ohio. Our guest in this episode is Robert Braswell who is the Executive Director for ATA’s Technology & Maintenance Council (TMC).To become a TMC member: tmc.trucking.orgTo register for the Fall Meeting: tmcfall.trucking.org Show NotesVisit HeavyDutyPartsReport.com for com...
2021-08-1627 min
The Heavy Duty Parts ReportNew Applications for Thermal Spray TechnologySend us a textEpisode 112: Can thermal spray technology be used in the trucking industry? Will this technology make parts last longer and lower the total cost of operation? Kody Skinner and Lacey Reames are thermal spray experts, and they work for HTS Coatings. This interview was originally aired as a live stream.Show NotesVisit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content. Disclaimer: This content and description may contain affiliate links, which means that if y...
2021-08-0919 min
The Heavy Duty Parts ReportThe Integration of Supply Chains and Independent Repair ShopsSend us a textEpisode 111: In this episode, we discuss how supply chains have changed over the last decade, and the advancements in technology we are seeing in the trucking industry. On the show we had Seth Clevenger, the Managing Editor of Features at Transport Topics to discuss the future of the heavy-duty industry with us.Show NotesVisit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content. Disclaimer: This content and description may contain affiliate links, which me...
2021-08-0233 minDiesel StoriesJamie Irvine, Consultant & Host of the Heavy-Duty Parts Report PodcastIn this episode, Jamie Irvine shares how he got started working in potato fields, then moving on to living in a warehouse and becoming a mechanic. He worked through a drug addiction and criminal charges, and remembers that when he needed mentoring the most, the “salt of the earth” people in the heavy-duty industry were there for him, helping him find success as a podcast host and successful consultant.
2021-07-0846 min
The Heavy Duty Parts ReportState of Heavy-Duty RepairSend us a textEpisode 107: In this episode, we discuss a report about the state of heavy-duty repair released by Fullbay and TMC. Jacob Findlay talks about why the report was created, the many important findings uncovered in this report, and the effect they are having on the industry. Jacob is a returning guest; you can learn about his journey as a founder and what problems his company is striving to solve for repair shops by listening to episode 21.Show Notes Visit HeavyDutyPartsReport.com for complete show notes of t...
2021-07-0533 minDiesel StoriesSebastion Brzek, Host of TruckYoo and CEO/Founder of Era Transport & Jose Hernandez, Podcast Co-host and Era’s Lead TechnicianOn today’s episode, Sebastion is joined by Truck Yoo co-host and lead technician Jose Hernandez, who also was inspired by his trucker father. Their combined passion to improve the reputation of the industry and provide excellent service makes for an insightful (and exciting!) episode.
2021-06-1749 minDiesel StoriesTroy Willich, CEO & Co-Founder, TDI Fleet ServicesTroy Willich, CEO and Co-Founder of TDI Fleet Services, began his journey wrenching in the National Guard. He eventually became a successful reefer tech with so many side jobs he needed to decide if he wanted to work for a fleet or for himself. He chose the latter, starting up a reefer repair business which evolved into handling trailer repair. At the moment, he and his business partner, Steve, run a repair shop and are strong advocates for preventive maintenance and safe fleet management.
2021-06-0359 minDiesel StoriesTim Hawes, Director of Shop Training, Boss Truck ShopsTim Hawes got into wrenching as a kid, seeing it as a fun way to spend time with his grandfather and his brother Lyle. After serving as a medic in the Army, Tim became a master mechanic and now leads and trains other technicians. In this episode, Tim shares his expertise and insights about techs and the trends he sees in the industry!
2021-05-201h 03Diesel StoriesDon Doty, VP Roadside Operations and Vendor Relations, FleetNet AmericaDon Doty, Vice President of Vendor Relations at FleetNet America, went from a technician to experimenting in the mortgage industry, and then spent some time fuel hedging. He shares how the experiences, and relationships acquired while working with so many different people have shaped his extensive understanding of what it takes to find success in the heavy-duty repair space.
2021-05-061h 11Diesel StoriesJay Goninen, Founder and President at Find a Wrench, Co-Founder and President at WrenchWayWe talk to Jay Goninen, founder of Find a Wrench and host of Beyond the Wrench Podcast. In this episode, Jay shares his story of working in his dad’s shop from a young age because they couldn’t afford to hire someone. After completing tech school, he realized he wasn’t a good tech, but he still wanted to be involved in the repair world. His desire to help people made him wonder if he could connect technicians to repair shops. Find a Wrench was born, and the rest is history!
2021-04-231h 20Diesel StoriesLaura Cyrus, Director of Corporate Engagement, Truckers Against TraffickingWhen we talk about the estimates of people that are victims of human trafficking and modern slavery, the 40 million number (actually 40.3 million) is an estimate that comes from the International Labor Organization (ILO). You can click that link to read more but to quickly breakdown the ILO's estimates:Of the 40.3 million, 15.4 million are victims of forced marriage and 24.9 are victims of forced labor (which here include both sex and labor trafficking victims).Of the 24.9 victims of forced labor, 16 million are in the private economy, 4.1 million are victims of forced labor imposed by a state authority...
2021-04-0844 minDiesel StoriesDavid Saline, VP of Sales, DRIVEDavid Saline is a former repair shop owner and VP of Sales at DRIVE, a company whose sole purpose is to help shop owners to better their business. In this episode, he draws on his decades of experience to share the kind of tips shop owners need. Learn how to drive efficiency, grow your business, and more!
2021-04-081h 11Diesel StoriesRobert Palm, Truck Driver, Founder & CEO, Truckers Final MileWe talk to Robert Palm, Founder of Truckers Final Mile, an organization committed to helping trucking families through the agony of losing their loved ones. You’ll hear first-hand about a series of traumatic trucking incidents that led him to start TFM.
2021-04-081h 05Diesel StoriesJacob Findlay, Founder & CEO, FullbayListen to Jacob Findlay, Co-Founder and CEO of Fullbay, describe how he went from thinking he didn’t have what it took to grow a business, to walking away from a high-paying job with six kids at home to build a product and company he believed in. He went from taking a huge risk to making a huge impact in the diesel world!
2021-04-0846 minDiesel StoriesRay Clark, Director of Training and Development, Truck Country & StoopsRay Clark, Director of Training & Development of Truck Country and Stoops Freightliner, was introduced to the world of wenching and solid work ethic at a young age. He talks about being a young hockey player in New York and being recruited to a diesel training school. With projects always available in his dad’s shop, Ray inherited a passion for repair and teaching stemming from exposure to excavating work. In this episode, he goes into detail about flat vs. hourly rate and how time is money.
2021-04-051h 07
Fleet FutureWhy tracking the right metrics is key for your maintenance operationPrecise data: it’s one of the most important keys to running a good business, in the fleet world or elsewhere. After all, how will you know where to start improving your business if you don’t have a real sense of where the business is now?This was the theme of a recent talk by Jacob Findlay, founder and CEO of Fullbay, a provider of shop management software, at this year’s Heavy Duty Aftermarket Week.Jacob joins me on this week’s podcast to go over some of the main points of his HDAW talk, as...
2021-03-1016 minBeyond the WrenchThe Future of Shops After Coronavirus | Jacob Findlay, FullbayLike the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!Join us as we speak with Jacob Findlay, Founder & CEO of Fullbay. In this episode, we discuss some of the long-term effects that coronavirus and social distancing will have on shops. We also discuss some ways shops can be on top of these changes - giving them a competitive advantage both during and after coronavirus.About Our Host:Jay GoninenCo-Founder & President, WrenchWayjayg@wrenchway.co...
2020-04-2138 min
The SuccessLab Podcast: Where Entrepreneurs Collaborate for SuccessPatience: More Than a Virtue, It's a StrategyLike many entrepreneurs, Jacob Findlay gave up the comforts of a secure job, a reliable paycheck and benefits for a new world of unknowns. But unlike other entrepreneurs, he decided to take a year to work in the field he was aiming to disrupt to learn it from the inside out. Leaving his job as the director of finance at a rapid-growth SaaS company to work in a diesel repair shop may sound unorthodox, but for Jacob, it was a necessary step in his entrepreneurial journey. Today, Jacob is the founder and CEO of Fullbay...
2020-03-3023 minThe SuccessLab Podcast: Where Entrepreneurs Collaborate for SuccessPatience: More Than a Virtue, It's a StrategyLike many entrepreneurs, Jacob Findlay gave up the comforts of a secure job, a reliable paycheck and benefits for a new world of unknowns. But unlike other entrepreneurs, he decided to take a year to work in the field he was aiming to disrupt to learn it from the inside out. Leaving his job as the director of finance at a rapid-growth SaaS company to work in a diesel repair shop may sound unorthodox, but for Jacob, it was a necessary step in his entrepreneurial journey. Today, Jacob is the founder and CEO of Fullbay...
2020-03-3023 minThe SuccessLab Podcast: Where Entrepreneurs Collaborate for SuccessPatience: More Than a Virtue, It's a StrategyLike many entrepreneurs, Jacob Findlay gave up the comforts of a secure job, a reliable paycheck and benefits for a new world of unknowns. But unlike other entrepreneurs, he decided to take a year to work in the field he was aiming to disrupt to learn it from the inside out. Leaving his job as the director of finance at a rapid-growth SaaS company to work in a diesel repair shop may sound unorthodox, but for Jacob, it was a necessary step in his entrepreneurial journey. Today, Jacob is the founder and CEO of Fullbay...
2020-03-3023 minThe SuccessLab Podcast: Where Entrepreneurs Collaborate for SuccessPatience: More Than a Virtue, It's a StrategyLike many entrepreneurs, Jacob Findlay gave up the comforts of a secure job, a reliable paycheck and benefits for a new world of unknowns. But unlike other entrepreneurs, he decided to take a year to work in the field he was aiming to disrupt to learn it from the inside out. Leaving his job as the director of finance at a rapid-growth SaaS company to work in a diesel repair shop may sound unorthodox, but for Jacob, it was a necessary step in his entrepreneurial journey. Today, Jacob is the founder and CEO of Fullbay...
2020-03-3023 minThe SuccessLab Podcast: Where Entrepreneurs Collaborate for SuccessPatience: More Than a Virtue, It's a StrategyLike many entrepreneurs, Jacob Findlay gave up the comforts of a secure job, a reliable paycheck and benefits for a new world of unknowns. But unlike other entrepreneurs, he decided to take a year to work in the field he was aiming to disrupt to learn it from the inside out. Leaving his job as the director of finance at a rapid-growth SaaS company to work in a diesel repair shop may sound unorthodox, but for Jacob, it was a necessary step in his entrepreneurial journey. Today, Jacob is the founder and CEO of Fullbay...
2020-03-3023 min
The Heavy Duty Parts ReportAdvanced Tools for Heavy-Duty Parts IdentificationSend us a textEpisode 38: There is a saying, “you rarely get more than you pay for.” I’ve applied this to buying heavy-duty parts because usually buying cheaper parts upfront means paying much more on the backend as your cost-per-mile increases.In this episode, I am going to introduce you to two advanced tools for heavy-duty parts identification which are ABSOLUTELY FREE with no additional hidden costs.I’d like to introduce you to Truck Parts Cross & Truck Parts Look Up. Question 1: What is Truck Parts Cross?
2020-03-2315 min
The Heavy Duty Parts ReportHow to Make Your Parts Business Successful in the 2020sSend us a textEpisode 37: The trucking industry started to really change in 2010. The introduction of more emission control technology was just the beginning. Truck manufacturers have rapidly adopted multiple forms of technology and this has transformed modern commercial vehicles and honestly, we haven’t seen anything yet. In the next decade, we are going to see an acceleration of this trend. If you are involved in any part of the maintenance and repair cycle from diesel technicians doing the work to heavy-duty parts manufacturers and distributors supplying the parts the one thing you c...
2020-03-1624 minThe Heavy Duty Parts ReportHow to Work from Home During the COVID-19 Coronavirus PandemicSend us a textEpisode 36: According to the US Center for Disease Control and Prevention (CDC), the COVID-19 coronavirus has developed into a widespread pandemic. With growing outbreaks of diagnosed cases in many states in the US and several provinces in Canada and vastly larger numbers of undiagnosed cases, there’s a serious cause for concern.Whether it is the Coronavirus, or it is another infectious disease the reality is that we are going to have to change the way we do business in order to protect our employees and customers. C...
2020-03-1428 min
The Heavy Duty Parts ReportAttention Truck Repair Shop Owners Meet the iTRGSend us a textEpisode 35: Starting, growing, and running your own business is not easy. In fact, it might be one of the hardest things you’ll ever do. Running a truck repair shop has its own set of unique challenges. Are there resources available to help repair shop owners and operators to be more successful? To help us answer that question I would like to introduce John Stoeckinger and Buck Monson, and they are going to tell us all about the Independent Truck Repair Group (iTRG).Question 1: T...
2020-03-0923 min
The Heavy Duty Parts Report“Our Wheel End Has 10 Things That Are Different” Brian Beathard of RevHDSend us a textEpisode 34: Brian and I met earlier this year at HDAW 2020 in Grapevine, Texas. I was intrigue by this company that has so many features that are different from the “other guys.” So, I invited Brian to come on the podcast and talk about how RevHD is innovating wheel end products and lowering cost-per-mile for their customers. Brian Beathard is the National Sales Manager for RevHD. Question 1: What is about your wheel seal that brings value to the industry and lowers cost-per-mile? Question 2: Is th...
2020-03-0228 min
The Heavy Duty Parts ReportTurbo Talk with John Ferry of Turbo SolutionsSend us a textEpisode Description: Episode 33: We are at HDAW 2020 in Grapevine, Texas and it has been a great event. Today’s interview is recorded at the Gaylord Hotel and Convention Center. Turbos have been on heavy-duty diesel trucks for many years now. How has the technology changed with turbos? Are there best practices for maintaining and servicing your turbo and when you need to replace a turbo, how do you make a buying decision that lowers cost-per-mile? To help us answer these questions I would like to intro...
2020-02-2412 min
The Heavy Duty Parts ReportTraining the Next Generation with Eric RubioSend us a textEpisode 32: As I look back on my career of 22-years in the heavy-duty parts industry I can now see the impact specific educators and mentors had on the trajectory of my career. Without those people I wouldn’t be where I am today. Encouraging young talented people to join the heavy-duty industry and make a career as a technician has never been more important. Our guest today is one of those great people who really cares about the industry and wants to help young people make a career in heav...
2020-02-1721 min
The Heavy Duty Parts ReportDisaster Avoidance with Dr. Gleb TsipurskySend us a textEpisode 31: “It’s not if something will go wrong, it’s when something goes wrong.” Your business is like a rocket ship. Your growing at an exponential rate and the good times seem like they will never end. Until they do. Your business is starting to spiral out of control, and it seems like nothing you do improves the situation. Are we ever going to get out of this slump? As leaders of our businesses we are responsible for making the tough decisions. We rely on our own past experiences...
2020-02-1024 min
The Heavy Duty Parts ReportWindshield Repair with Brian Le Mon of RockProSend us a textEpisode 30: I live in Northern Alberta, Canada. We call it an Alberta Windshield. Everyone here knows what that means. It means you took a rock in the windshield and now your windshield has cracked all the way across the windshield. Replacing your windshield can be expensive but there are legal requirements that we all must be aware of and there are safety issues with driving with a compromised windshield. What about repairing your windshield? To help us learn more I would like to introduce Brian Le Mo...
2020-02-0314 min
The Heavy Duty Parts ReportWomen in Trucking with Shelley Uvanile-Hesch of WTFCSend us a textEpisode 29: When I think of what has made humans successful, I think of people working together. In the trucking industry it is no secret that for many years it was predominately men working in this industry. In recent years we have seen that to start to change and more women joining the industry in many capacities. As a father of a precocious 15 ½ year old girl this is good news. But is there more we can do to encourage more women to consider a career in the trucking and heavy-duty parts industry?
2020-01-2723 min
The Heavy Duty Parts ReportEveryone is Broke… they just don’t know it YET! with Vidal Espinosa of Invictus AdvisorsSend us a textEpisode 28: At the Heavy-Duty Parts Report we discuss how important it is to focus on cost-per-mile over purchase price. It’s a mantra that I have preached for over 20-years but despite the concept of buying high-quality parts and getting better performance is easy to grasp on the surface it proves to be much more difficult to execute on when faced with economic realities. Could a change in our own perceptions about money help us to not only improve our personal financial situation but also improve our business acumen and help us t...
2020-01-2021 min
The Heavy Duty Parts ReportThe Tale of Two Spring Brakes with Rick Deane of MGM BrakesSend us a textEpisode 27: When you think about lowering your cost-per-mile you probably think about reducing fuel costs, tires, and brake shoes and friction lining. Today we are going to talk about your spring brakes a.k.a. “brake pots.” Can you lower your cost-per-mile by using a higher quality spring brake? To help us answer that question I would like to introduce you to Rick Deane, International Sales Manager at MGM Brakes. In this episode, Rick answers the following questions: Question 1: MGM has been manufacturing spring br...
2020-01-1323 min
The Heavy Duty Parts ReportA Complete Wheel End Solution with Ben McIvor of SKFSend us a textEpisode 26: Most of the repair shops and fleets I have sold heavy-duty parts to have brand preferences. It is very common to see a fleet specifying one brand of wheel seal, another brand of bearing and pre-set hubs, a different brand again for spindle nut locking systems and hub caps. Is there a company that does it all and what benefit comes from using one brand for all those parts?To answer that question, I would like to introduce Ben McIvor, Sales Representative for SKF vis Specialty Sales, a s...
2020-01-0628 min
The Heavy Duty Parts ReportHeavy-Duty Repair Shop Management Software with Jacob Findlay of FullbaySend us a textEpisode 21: Running a heavy-duty repair shop is a fulltime job. Our listeners have requested that we talk about shop management software and in this episode, I am happy to introduce you to Jacob Findlay, Founder, and CEO of Fullbay.Fullbay gets everyone in your shop on the same page. It unchains owners from the shop, makes techs more efficient, lets service managers quarterback the work, allows parts managers to quickly price and order parts, and prevents the office from ever getting behind on invoicing. And it really satisfies customers. T...
2019-11-1822 min
WHAT THE TRUCK?!?What the Truck?!? Week of May 21Today on WTT we take a deep dive into the Idaho Hemp Trucker fiasco with journalist, Linda Baker, CEO Jacob Findlay has some huge news concerning FullBay, McLeod announces two new products, plus all the latest headlines, Big Deal, Little Deal, and the very first Comment Section Rodeo!
All this and more now on WTT?!?
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2019-05-2153 min