Shows
The Business of TravelGBTA Board View | Are You Ready for Convention? – A Buyer/Supplier PerspectiveThe GBTA Convention annually brings together thousands of professionals in person to connect, learn, grow and do business for the world’s $1.4 trillion business travel industry. So what can attendees expect at the upcoming GBTA Convention 2025 in Denver, July 21-23, and how can they make the most of their experience? In this podcast, GBTA Board President, Mark Cuschieri, and travel supplier, Treasurer of the GBTA Board of Directors, Kevin Sullivan, join GBTA CEO Suzanne Neufang to preview and discuss what’s new, noteworthy and not-to-be-missed for attendees heading to this year’s Convention. Music t...2025-07-0834 minThe Business of TravelGBTA Board View | Are You Ready for Convention? – A Buyer/Supplier PerspectiveThe GBTA Convention annually brings together thousands of professionals in person to connect, learn, grow and do business for the world’s $1.4 trillion business travel industry. So what can attendees expect at the upcoming GBTA Convention 2025 in Denver, July 21-23, and how can they make the most of their experience? In this podcast, GBTA Board President, Mark Cuschieri, and travel supplier, Treasurer of the GBTA Board of Directors, Kevin Sullivan, join GBTA CEO Suzanne Neufang to preview and discuss what’s new, noteworthy and not-to-be-missed for attendees heading to this year’s Convention. Music t...2025-07-0834 min
The Business of TravelCorporate Travel Tuesday with the Allied Leadership Council (ALC)The business travel industry is fueled by innovative supplier companies who focus on serving the needs to both corporate travel programs and the travelers these corporate customers send out on the road for work trips. GBTA is fortunate to have many of these innovative supplier companies serving on its Allied Leadership Council – which is made up of its top industry supporters across several travel categories. In this podcast series, GBTA Allied Leadership Council members along with key executives from their companies discuss top company focus areas, the latest business travel trends they’re seeing, and what...2025-07-0131 minThe Business of TravelCorporate Travel Tuesday with the Allied Leadership Council (ALC)The business travel industry is fueled by innovative supplier companies who focus on serving the needs to both corporate travel programs and the travelers these corporate customers send out on the road for work trips. GBTA is fortunate to have many of these innovative supplier companies serving on its Allied Leadership Council – which is made up of its top industry supporters across several travel categories. In this podcast series, GBTA Allied Leadership Council members along with key executives from their companies discuss top company focus areas, the latest business travel trends they’re seeing, and what...2025-07-0131 min
Sustainability In The AirHow the GBTA aims to align corporate travel demand with aviation sustainability goalsIn this episode, we speak with Suzanne Neufang, CEO of the Global Business Travel Association (GBTA), who shares how the world’s leading business travel association is transforming corporate travel to accelerate aviation decarbonisation through industry collaboration.Neufang discusses:How sustainability priorities amongst travel managers more than doubled from 8% in 2023 to 19% in 2024, though the industry baseline remains at just 1.3 out of 5 on GBTA's sustainability maturity scale.Why sustainable aviation fuel (SAF) is the most promising decarbonisation pathway for aviation today, and ho...2025-06-2646 min
The Business of TravelGBTA Allied Leadership Council | What’s Hot in Business TravelThe business travel industry is fueled by innovative supplier companies who focus on serving the needs to both corporate travel programs and the travelers these corporate customers send out on the road for work trips. GBTA is fortunate to have many of these innovative supplier companies serving on its Allied Leadership Council – which is made up of its top industry supporters across several travel categories. In this podcast series, GBTA Allied Leadership Council members along with key executives from their companies discuss top company focus areas, the latest business travel trends they’re seeing, and what...2025-05-2730 minThe Business of TravelGBTA Allied Leadership Council | What’s Hot in Business TravelThe business travel industry is fueled by innovative supplier companies who focus on serving the needs to both corporate travel programs and the travelers these corporate customers send out on the road for work trips. GBTA is fortunate to have many of these innovative supplier companies serving on its Allied Leadership Council – which is made up of its top industry supporters across several travel categories. In this podcast series, GBTA Allied Leadership Council members along with key executives from their companies discuss top company focus areas, the latest business travel trends they’re seeing, and what...2025-05-2730 min
Travel Trends with Dan ChristianEvent Spotlight: State of Business Travel in Canada 2025 with Global Business Travel Association (GBTA)Send us a textStep into the world of global business travel as we record live from the Global Business Travel Association's (GBTA) Toronto conference—where industry leaders overseeing a staggering $345 billion in corporate travel spending converge. The business travel sector isn’t just rebounding; it’s thriving. According to GBTA CEO Suzanne Neufang, global travel spending has surged beyond pre-pandemic levels, projected to hit $1.63 trillion in 2025 and exceed $2 trillion by 2028. Despite early doubts about its future, business travel has proven indispensable, with face-to-face meetings remaining a key driver for cultivating relationships and fostering corporate culture.Our...2025-05-132h 01
The Business of TravelThriving Through Change: How Sustainability can give your travel program a competitive edge | The Carbon CompassIn this episode of The Carbon Compass, Chrissa Pagitsas (CEO, Pagitsas Advisors) joins Fanny Everard (Sustainability Program Manager, GBTA Foundation) to explore how sustainability drives business value, insights on GBTA Sustainability Summit, and why sustainability is good for business —despite policy rollbacks. Interested in continuing the conversation? Join Chrissa, Fanny, and other sustainability professionals in business travel on June 10th at the GBTA Sustainability Summit. https://sustainability-summit.gbta.org/registration/ The Carbon Compass is the sustainability and planet-focused subseries of the Business of Travel podcast. If you enjoyed this episode, please make sure to f...2025-04-3014 minThe Business of TravelThriving Through Change: How Sustainability can give your travel program a competitive edge | The Carbon CompassIn this episode of The Carbon Compass, Chrissa Pagitsas (CEO, Pagitsas Advisors) joins Fanny Everard (Sustainability Program Manager, GBTA Foundation) to explore how sustainability drives business value, insights on GBTA Sustainability Summit, and why sustainability is good for business —despite policy rollbacks. Interested in continuing the conversation? Join Chrissa, Fanny, and other sustainability professionals in business travel on June 10th at the GBTA Sustainability Summit. https://sustainability-summit.gbta.org/registration/ The Carbon Compass is the sustainability and planet-focused subseries of the Business of Travel podcast. If you enjoyed this episode, please make sure to f...2025-04-3014 min
The Business of TravelCorporate Travel Tuesday with the Allied Leadership Council (ALC)Share Marriott’s perspective on responsibility and oversight of tech and digital strategy, trends we see in the hospitality industry as it relates to the supplier side of the business. The podcast is hosted by Suzanne Neufang, CEO of GBTA, aligned with Tammy Routh, who is President of the GBTA Allied Leadership Council and Senior Vice President of Marriott International. Moderators and Speakers: Moderator – Suzanne Neufang, GBTA CEO Tammy Routh, Senior Vice President – Marriott International Drew Pinto - EVP and Chief Revenue and Technology Officer - Marriott International ...2025-04-0822 minThe Business of TravelCorporate Travel Tuesday with the Allied Leadership Council (ALC)Share Marriott’s perspective on responsibility and oversight of tech and digital strategy, trends we see in the hospitality industry as it relates to the supplier side of the business. The podcast is hosted by Suzanne Neufang, CEO of GBTA, aligned with Tammy Routh, who is President of the GBTA Allied Leadership Council and Senior Vice President of Marriott International. Moderators and Speakers: Moderator – Suzanne Neufang, GBTA CEO Tammy Routh, Senior Vice President – Marriott International Drew Pinto - EVP and Chief Revenue and Technology Officer - Marriott International ...2025-04-0822 min
The Business of TravelGBTA Board View | Changing Trends in Travel PoliciesCorporate travel policies are more than just a set of guidelines—they define how employees travel, how companies manage costs, and how organizations adapt to an ever-changing business environment. And they are an essential and fundamental element of the day-to-day work and long-term approach of every travel buyer. With shifting workforce dynamics, new expectations around flexibility, and ongoing efforts to balance cost control with traveler satisfaction, however, policies are evolving faster than ever. In this podcast, GBTA Board members and industry experts discuss the latest trends, the challenges companies face in enforcing policies, and what the future holds for corporate trav...2025-03-1749 minThe Business of TravelGBTA Board View | Changing Trends in Travel PoliciesCorporate travel policies are more than just a set of guidelines—they define how employees travel, how companies manage costs, and how organizations adapt to an ever-changing business environment. And they are an essential and fundamental element of the day-to-day work and long-term approach of every travel buyer. With shifting workforce dynamics, new expectations around flexibility, and ongoing efforts to balance cost control with traveler satisfaction, however, policies are evolving faster than ever. In this podcast, GBTA Board members and industry experts discuss the latest trends, the challenges companies face in enforcing policies, and what the future holds for corporate trav...2025-03-1749 min
The Business of TravelThe Big Idea: The domino effect of today’s working culture & impacts to business travelDoes when, where, and how the work gets done matter if deadlines and deliverables are met? How do ways of working impact organizations, employees, and travelers? Listen to this podcast to hear our expert panel as they debate the workplace of the future and the role of the travel manager in supporting this transformation. Drawing on the insights from 300+ participants captured at the GBTA Europe Conference and GBTA APAC conferences on varied questions pertaining to work culture, the role of business travel, and travel managers in supporting these new work environments. Moderator & Speakers: M...2025-02-0319 minThe Business of TravelThe Big Idea: The domino effect of today’s working culture & impacts to business travelDoes when, where, and how the work gets done matter if deadlines and deliverables are met? How do ways of working impact organizations, employees, and travelers? Listen to this podcast to hear our expert panel as they debate the workplace of the future and the role of the travel manager in supporting this transformation. Drawing on the insights from 300+ participants captured at the GBTA Europe Conference and GBTA APAC conferences on varied questions pertaining to work culture, the role of business travel, and travel managers in supporting these new work environments. Moderator & Speakers: M...2025-02-0319 min
The Business of TravelGBTA Board View | Heading Into 2025: The Economy and Other Effects on Business TravelGlobally, despite certain challenges, business travel spend has continued to grow in 2024. According to GBTA’s latest Business Travel Index forecast, business travel spend is expected to end 2024 above the $1.5 trillion mark – for the first time surpassing 2019 spend. As we head into 2025, what are the current headwinds and tailwinds business travel buyers, suppliers and economists are seeing within this sector? In this podcast, Dallas-based GBTA Board Treasurer, Kevin Sullivan, is joined for a topical discussion with fellow Board members and an economic expert: · Ben Park, Executive Director-Travel & Sustainability, Paraxel, GBTA Board of Directors European Region Director – B...2024-12-0234 minThe Business of TravelGBTA Board View | Heading Into 2025: The Economy and Other Effects on Business TravelGlobally, despite certain challenges, business travel spend has continued to grow in 2024. According to GBTA’s latest Business Travel Index forecast, business travel spend is expected to end 2024 above the $1.5 trillion mark – for the first time surpassing 2019 spend. As we head into 2025, what are the current headwinds and tailwinds business travel buyers, suppliers and economists are seeing within this sector? In this podcast, Dallas-based GBTA Board Treasurer, Kevin Sullivan, is joined for a topical discussion with fellow Board members and an economic expert: · Ben Park, Executive Director-Travel & Sustainability, Paraxel, GBTA Board of Directors European Region Director – B...2024-12-0234 min
The Business of TravelNavigating Event Contracts with the GBTA Meetings & Events Committee CanadaWelcome to this episode of the GBTA Business of Travel brought to you by the Canadian Meetings & Events Committee with special guest Heather Reid, Founder and CEO of Planner Protect Inc and the Canadian authority on event contracts. With over 30 years planning conferences and events for clients, Heather has helped hundreds of event organizers generate more than $9M in cash savings and avoided risk. Heather has dedicated much of her career into changing the education landscape for event professionals. In this podcast we explore some of the common issues and roadblocks with event contracts, both...2024-11-2544 minThe Business of TravelNavigating Event Contracts with the GBTA Meetings & Events Committee CanadaWelcome to this episode of the GBTA Business of Travel brought to you by the Canadian Meetings & Events Committee with special guest Heather Reid, Founder and CEO of Planner Protect Inc and the Canadian authority on event contracts. With over 30 years planning conferences and events for clients, Heather has helped hundreds of event organizers generate more than $9M in cash savings and avoided risk. Heather has dedicated much of her career into changing the education landscape for event professionals. In this podcast we explore some of the common issues and roadblocks with event contracts, both...2024-11-2544 min
Sustainability In The AirHow GBTA is shaping the future of sustainable corporate travelIn this episode, we talk to Delphine Millot, Senior Vice President for Advocacy & Sustainability at Global Business Travel Association (GBTA), who shares insights into GBTA’s initiatives to promote sustainability in business travel and the challenges faced by the industry.Millot also serves as the Managing Director of the GBTA Foundation, which serves as the charitable arm of GBTA, focusing on workforce development, women empowerment, and addressing climate challenges in the business travel sector.Millot discusses:The role of GB...2024-09-0546 min
DeKalb Talks Tourism51: Isabella Rusike, President of GBTA-GeorgiaLearn more about GBTA! https://www.gbta.org/Connect with Isabella Rusike: https://www.linkedin.com/in/isabella-rusike-47417055/GBTA Instagram: https://www.instagram.com/gbta_global/DeKalb Talks Tourism YouTube: https://www.youtube.com/@DeKalbTalksTourismDeKalb Talks Tourism IG: https://www.instagram.com/dekalbtalks…Discover DeKalb IG: https://www.instagram.com/discoverdek…Discover DeKalb FB: https://www.facebook.com/DiscoverDekalb/Discover DeKalb TikTok: https://www.tiktok.com/@discoverdekalbIf you have a question or suggestion for a future topic, please reach out to o...2024-09-0424 min
It's Personal Stories, A Hospitality PodcastDelphine Millot, SVP for Advocacy and Sustainability, GBTA interviewed by D DowlingDelphine Millot, SVP of GBTA, she shares her thoughts on how to effectively power and advance your career. Delphine discusses her commitment to continuous learning and growth, her proactive approach to taking on diverse assignments, and her investment in education as an adult learner.2024-07-3034 min
The dojo.live show / Interviews with Visionaries Shaping Travel TechBeyond the Booth GBTA 2024 with Sabres Todd ArthurIn this "Behind the Booth at GBTA 2024" segment, travel industry expert Todd Arthur, Senior Vice President, North America Agency, Americas Delivery and Global Corporate Solutions at Sabre Corporation, discusses:
The basics of New Distribution Capability (NDC) and its revolutionary impact on content distribution in the airline industry, enabling more personalized and efficient travel options.
Sabre’s leadership in the NDC journey, with over 20 airlines already NDC-enabled and plans to expand to 35 airlines by the end of 2024. This enablement enhances booking experiences and servicing, which is crucial in corporate travel where ticket changes are frequent.
The significance of partnerships, su...2024-07-2310 min
The Business of TravelGBTA Board View: Are You Ready for GBTA Convention 2024? – A Buyer/Supplier PerspectiveThe GBTA Convention annually brings together in person thousands of industry professionals to learn, grow, network and shape the future of the world’s $1.4 trillion business travel sector. So what can attendees expect at the upcoming GBTA Convention 2024 in Atlanta, July 22-24? What insights can be gleaned from those who are veteran attendees? What are the opportunities and tips for event first-timers? And how can every attendee make the most of their Convention experience? In this podcast, travel buyer and GBTA Board Vice President, Rosemary Maloney, and travel supplier and President of the GBTA Allied Leadership Council, Tammy Rout...2024-06-2433 minThe Business of TravelGBTA Board View: Are You Ready for GBTA Convention 2024? – A Buyer/Supplier PerspectiveThe GBTA Convention annually brings together in person thousands of industry professionals to learn, grow, network and shape the future of the world’s $1.4 trillion business travel sector. So what can attendees expect at the upcoming GBTA Convention 2024 in Atlanta, July 22-24? What insights can be gleaned from those who are veteran attendees? What are the opportunities and tips for event first-timers? And how can every attendee make the most of their Convention experience? In this podcast, travel buyer and GBTA Board Vice President, Rosemary Maloney, and travel supplier and President of the GBTA Allied Leadership Council, Tammy Rout...2024-06-2433 min
The Business of TravelCareers, Change and Hot Topics: Insights from the GBTA Industry Poll April 2024Unveiling the April 2024 GBTA industry poll results, this episode of The Business of Travel explores the levels of satisfaction and optimism that global business travel professionals have now related to their career, compensation, job mobility, the future of business travel and more. The discussion also continues to follow industry sentiment from travel buyers and suppliers about the ongoing evolution of New Distribution Capability (NDC) including education, implementation and readiness. GBTA’s Chris Ely, Director of Research discusses the highlights and insights with Debbie Iannaci, head of PR, Communications and Research. Drawing on the responses of over 800 business travel buyers, suppliers and ot...2024-06-1028 minThe Business of TravelCareers, Change and Hot Topics: Insights from the GBTA Industry Poll April 2024Unveiling the April 2024 GBTA industry poll results, this episode of The Business of Travel explores the levels of satisfaction and optimism that global business travel professionals have now related to their career, compensation, job mobility, the future of business travel and more. The discussion also continues to follow industry sentiment from travel buyers and suppliers about the ongoing evolution of New Distribution Capability (NDC) including education, implementation and readiness. GBTA’s Chris Ely, Director of Research discusses the highlights and insights with Debbie Iannaci, head of PR, Communications and Research. Drawing on the responses of over 800 business travel buyers, suppliers and ot...2024-06-1028 min
The Business of TravelAI and the Quest for the Perfect Trip: A Conversation with Steve SinghThis is the latest episode in GBTA's quarterly series focusing on artificial intelligence (AI) and business travel. Join us for an engaging episode featuring Steve Singh, the visionary founder of Concur, as he delves into the transformative power of AI in business travel. Discover how AI is revolutionizing the quest for the perfect trip, from personalized itineraries to seamless expense management. Steve shares insights on the latest advancements, the impact on travelers and businesses, and his predictions for the future. Tune in to explore how AI is not only enhancing the travel experience but also setting new standards for...2024-06-0338 minThe Business of TravelAI and the Quest for the Perfect Trip: A Conversation with Steve SinghThis is the latest episode in GBTA's quarterly series focusing on artificial intelligence (AI) and business travel. Join us for an engaging episode featuring Steve Singh, the visionary founder of Concur, as he delves into the transformative power of AI in business travel. Discover how AI is revolutionizing the quest for the perfect trip, from personalized itineraries to seamless expense management. Steve shares insights on the latest advancements, the impact on travelers and businesses, and his predictions for the future. Tune in to explore how AI is not only enhancing the travel experience but also setting new standards for...2024-06-0338 min
The Business of TravelIt's Time to Bring Accessibility Center Stage in Business TravelFor years, the business travel industry has looked for guidance to bring more accessibility into travel programs. How do we communicate with travelers who disclose a need? How do we request that information in a confidential way? How can the business travel industry collaborate on making the landscape more accessible for ALL travelers? In this podcast, the GBTA Foundation explores these questions with the Inclusion & Culture Committee, and shares more information about the release of the new Accessibility Toolkit in the GBTA Hub. Listeners will learn what travel managers, suppliers, TMCs, and champions can do to advocate for making the b...2024-05-2035 minThe Business of TravelIt's Time to Bring Accessibility Center Stage in Business TravelFor years, the business travel industry has looked for guidance to bring more accessibility into travel programs. How do we communicate with travelers who disclose a need? How do we request that information in a confidential way? How can the business travel industry collaborate on making the landscape more accessible for ALL travelers? In this podcast, the GBTA Foundation explores these questions with the Inclusion & Culture Committee, and shares more information about the release of the new Accessibility Toolkit in the GBTA Hub. Listeners will learn what travel managers, suppliers, TMCs, and champions can do to advocate for making the b...2024-05-2035 min
The Business of TravelThe Solution to Sustainable Hotel Procurement | The Carbon Compass In this second episode of the Carbon Compass, host Kelsey Frenkiel, GBTA, is joined by Albena Taseva, WSAudiology, and Townsend Bailey, IHG Hotels & Resorts, to discuss the GBTA Foundation’s Sustainable Procurement Standards (SPS). Together they will dive deep into the background of SPS, challenges for buyers and suppliers, guidelines for implementation, and more. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel toda...2024-04-2238 minThe Business of TravelThe Solution to Sustainable Hotel Procurement | The Carbon Compass In this second episode of the Carbon Compass, host Kelsey Frenkiel, GBTA, is joined by Albena Taseva, WSAudiology, and Townsend Bailey, IHG Hotels & Resorts, to discuss the GBTA Foundation’s Sustainable Procurement Standards (SPS). Together they will dive deep into the background of SPS, challenges for buyers and suppliers, guidelines for implementation, and more. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel toda...2024-04-2238 min
The Business of TravelReflections on the Big Idea: Artificial Intelligence Reflections on the Big Idea: Artificial Intelligence In this episode of The Business of Travel podcast, join host Kevin Fliess, GBTA, as he speaks with Yannis Karmis, BCD Travel and Aurelie Krau, travel tech geek and innovation consultant, to discuss the findings of the Big Ideas sessions at GBTA Europe Conference and GBTA APAC Conference and what might be on the horizon for AI in the business travel industry. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate tra...2024-04-1651 minThe Business of TravelReflections on the Big Idea: Artificial Intelligence Reflections on the Big Idea: Artificial Intelligence In this episode of The Business of Travel podcast, join host Kevin Fliess, GBTA, as he speaks with Yannis Karmis, BCD Travel and Aurelie Krau, travel tech geek and innovation consultant, to discuss the findings of the Big Ideas sessions at GBTA Europe Conference and GBTA APAC Conference and what might be on the horizon for AI in the business travel industry. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate tra...2024-04-1651 min
The Business of TravelGBTA Board View: Regional Insights on Business Travel Globally, business travel is moving into a new and next chapter. But how do global transformation and trends in how people are traveling for work now compare – or contrast – to the realities and experiences for key regions around the world? In this podcast, Europe-based GBTA Board President, Mark Cuschieri, is joined for a topical discussion by fellow Board members and regional-based industry leaders. Hear market-by-market insights from Peter Koh, Ex-Officio Member for APAC, Liz Oliveria, Direct Seat, Regional Canada, and Felipe Cardona, Ex-Officio Member for LATAM. The group will explore the overall sentiment for business travel for the year ahea...2024-04-0847 minThe Business of TravelGBTA Board View: Regional Insights on Business Travel Globally, business travel is moving into a new and next chapter. But how do global transformation and trends in how people are traveling for work now compare – or contrast – to the realities and experiences for key regions around the world? In this podcast, Europe-based GBTA Board President, Mark Cuschieri, is joined for a topical discussion by fellow Board members and regional-based industry leaders. Hear market-by-market insights from Peter Koh, Ex-Officio Member for APAC, Liz Oliveria, Direct Seat, Regional Canada, and Felipe Cardona, Ex-Officio Member for LATAM. The group will explore the overall sentiment for business travel for the year ahea...2024-04-0847 min
The Business of TravelIndividual Profile Risk In this episode, Risk Committee members are discussing the importance of individual profile risk for business travelers. They are focusing on how a specific traveler's unique set of factors and characteristics can impact their safety and well-being during a trip, which is referred to as individual profile risk in travel risk management. These factors encompass personal health considerations, cultural awareness, travel experience, and behavior. Our experts will explore methods for obtaining relevant information and customizing it to each individual's profile while considering privacy policies. They will also address how this approach should be applied to blended travel. Brought to...2024-03-1821 minThe Business of TravelIndividual Profile Risk In this episode, Risk Committee members are discussing the importance of individual profile risk for business travelers. They are focusing on how a specific traveler's unique set of factors and characteristics can impact their safety and well-being during a trip, which is referred to as individual profile risk in travel risk management. These factors encompass personal health considerations, cultural awareness, travel experience, and behavior. Our experts will explore methods for obtaining relevant information and customizing it to each individual's profile while considering privacy policies. They will also address how this approach should be applied to blended travel. Brought to...2024-03-1821 min
The Business of TravelSustainability is a Team Sport | The Carbon CompassWelcome to the Carbon Compass, a sustainability and planet-focused subseries of the Business of Travel podcast. In each episode, we will unveil inspiring stories, innovative strategies, and impactful initiatives from special guests: Leaders committed to steering the course toward a more sustainable future for business travel. Together, we explore, unpack, and demystify the world of sustainability in business travel. In this first episode, Mike Nicholus, Global Operations Environment Director for Accenture, explores what sustainable business travel means in the context of global sustainability efforts, and dives into what was needed internally to move the needle on...2024-03-0428 minThe Business of TravelSustainability is a Team Sport | The Carbon CompassWelcome to the Carbon Compass, a sustainability and planet-focused subseries of the Business of Travel podcast. In each episode, we will unveil inspiring stories, innovative strategies, and impactful initiatives from special guests: Leaders committed to steering the course toward a more sustainable future for business travel. Together, we explore, unpack, and demystify the world of sustainability in business travel. In this first episode, Mike Nicholus, Global Operations Environment Director for Accenture, explores what sustainable business travel means in the context of global sustainability efforts, and dives into what was needed internally to move the needle on...2024-03-0428 min
Most People Don't... But You Do!#124 Following the Thread, Putting Together the Puzzles: Suzanne Neufang (CEO of GBTA)In an article featured in CEOTodayMagazine, they share thoughts on an an incredibly important trait for any leader;
"Decisiveness – the ability to find fast, effective solutions to complex problems – is the most undervalued trait in chief executives. Without it, entire organizations become regularly paralyzed, unable to advance as leaders’ prolonged analysis of a problem becomes a problem in and of itself."
Today's podcast guest, Suzanne Neufang is able to make decisions based on her vast personal experiences in other leadership roles. She uses the pieces of the puzzles (that she has solved before) for commonality to sol...2024-02-1132 min
The Business of TravelTravel Management in the Age of AITravel Management in the Age of AI In 2023, AI took a prominent role in the tech landscape. This shift had significant implications for companies using managed travel solutions. At the corporate level, AI influenced insights and policies, while travel managers and employees benefited from streamlined experiences. In this episode, Vineet Taneja, VP Product Management with Brex, explores Brex's use of AI in travel and expense management. Looking forward, the discussion highlights AI's role in FinTech, emphasizing security and privacy. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business tr...2024-02-0517 minThe Business of TravelTravel Management in the Age of AITravel Management in the Age of AI In 2023, AI took a prominent role in the tech landscape. This shift had significant implications for companies using managed travel solutions. At the corporate level, AI influenced insights and policies, while travel managers and employees benefited from streamlined experiences. In this episode, Vineet Taneja, VP Product Management with Brex, explores Brex's use of AI in travel and expense management. Looking forward, the discussion highlights AI's role in FinTech, emphasizing security and privacy. The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business tr...2024-02-0517 min
The Business of TravelHow AI is (Re)Shaping Business Travel: A Conversation with McKinseyThis is the second episode in GBTA's quarterly series focusing on artificial intelligence (AI) and business travel. This episode explores how airlines and hotels are leveraging AI to improve revenue management, operations, sustainability, and the traveler experience - today. Host Kevin Fliess welcomes Alex Cosmas and Ryan Mann, partners at McKinsey with extensive experience in aviation, hospitality, and digital transformation in the travel industry. The panel explores how AI empowers businesses and their travelers with streamlined planning and more personalized trip experiences Alex and Ryan also unpack some of the obstacles around running technology transformation pr...2023-12-1531 minThe Business of TravelHow AI is (Re)Shaping Business Travel: A Conversation with McKinseyThis is the second episode in GBTA's quarterly series focusing on artificial intelligence (AI) and business travel. This episode explores how airlines and hotels are leveraging AI to improve revenue management, operations, sustainability, and the traveler experience - today. Host Kevin Fliess welcomes Alex Cosmas and Ryan Mann, partners at McKinsey with extensive experience in aviation, hospitality, and digital transformation in the travel industry. The panel explores how AI empowers businesses and their travelers with streamlined planning and more personalized trip experiences Alex and Ryan also unpack some of the obstacles around running technology transformation pr...2023-12-1531 min
The Business of TravelBehind the Scenes at COP28: A Global Business Travel Perspective Business of Travel Behind the Scenes at COP28: A Global Business Travel Perspective December 14, 2023 In this bonus episode of the Business of Travel podcast, Suzanne Neufang, GBTA’s CEO is joined by Delphine Millot, GBTA's Senior Vice President of Sustainability and Advocacy, to share insights after attending COP28 at the United Nations Framework Convention on Climate Change. They discuss the scale and significance of the event, the importance of collaboration between public and private sectors, and the key takeaways for the business travel industry. Delphine also shares her perspective on the challe...2023-12-1412 minThe Business of TravelBehind the Scenes at COP28: A Global Business Travel Perspective Business of Travel Behind the Scenes at COP28: A Global Business Travel Perspective December 14, 2023 In this bonus episode of the Business of Travel podcast, Suzanne Neufang, GBTA’s CEO is joined by Delphine Millot, GBTA's Senior Vice President of Sustainability and Advocacy, to share insights after attending COP28 at the United Nations Framework Convention on Climate Change. They discuss the scale and significance of the event, the importance of collaboration between public and private sectors, and the key takeaways for the business travel industry. Delphine also shares her perspective on the challe...2023-12-1412 min
The Business of TravelGBTA Board View: Reflections & Projections Embrace the essence of what's shaping global business travel today with this podcast featuring insights from GBTA Board buyer and supplier members. Moderator and Board President, Mark Cuschieri, reflects on the association's key milestones in 2023 and is joined by fellow Board members, Rosemary Maloney and Mike Daly, to discuss and provide insights on what lies ahead for the industry in 2024. They address emerging trends, topics, and top-of-mind concerns for the industry in the coming year, including: Has business travel reached a "new normal" (and is it time to stop using that phrase)? W...2023-12-0839 minThe Business of TravelGBTA Board View: Reflections & Projections Embrace the essence of what's shaping global business travel today with this podcast featuring insights from GBTA Board buyer and supplier members. Moderator and Board President, Mark Cuschieri, reflects on the association's key milestones in 2023 and is joined by fellow Board members, Rosemary Maloney and Mike Daly, to discuss and provide insights on what lies ahead for the industry in 2024. They address emerging trends, topics, and top-of-mind concerns for the industry in the coming year, including: Has business travel reached a "new normal" (and is it time to stop using that phrase)? W...2023-12-0839 min
The Business of TravelHuman Trafficking: Get Onboard and Make a DifferenceThe intent of this podcast is to educate our membership on the Human Trafficking in Canada from a Meeting Professional, Accommodation and law enforcement perspective in Canada. We will define human trafficking and outline who is at risk from whom and where. We will outline the key sectors that HT is found and what steps travelers can take to help and initiatives in place to improve the situation. We will review Canadian legislation around HT and how that can help. We review what types of questions that travel managers can add to their RFPs to ensure suppliers are getting...2023-12-0135 minThe Business of TravelHuman Trafficking: Get Onboard and Make a DifferenceThe intent of this podcast is to educate our membership on the Human Trafficking in Canada from a Meeting Professional, Accommodation and law enforcement perspective in Canada. We will define human trafficking and outline who is at risk from whom and where. We will outline the key sectors that HT is found and what steps travelers can take to help and initiatives in place to improve the situation. We will review Canadian legislation around HT and how that can help. We review what types of questions that travel managers can add to their RFPs to ensure suppliers are getting...2023-12-0135 min
The Business of TravelTechnology Solutions that Take Care of TravelersTravel has seen a shift from Duty of Care to Duty TO Care and the wellbeing of travelers is a key part of that shift. When we take care of travelers, they perform better and are happier and healthier individuals. New technology solutions are enabling better care of travelers and this discussion with industry experts Romain Aubanel, Jack and Ferdi and Josh Gunn, CTM will discuss redefining wellbeing, what data and analytics are telling us and the role of technology. This podcast is moderated by Katie Virtue, FESTIVE ROAD and brought to you by the GBTA Technology Committee. 2023-11-1733 minThe Business of TravelTechnology Solutions that Take Care of TravelersTravel has seen a shift from Duty of Care to Duty TO Care and the wellbeing of travelers is a key part of that shift. When we take care of travelers, they perform better and are happier and healthier individuals. New technology solutions are enabling better care of travelers and this discussion with industry experts Romain Aubanel, Jack and Ferdi and Josh Gunn, CTM will discuss redefining wellbeing, what data and analytics are telling us and the role of technology. This podcast is moderated by Katie Virtue, FESTIVE ROAD and brought to you by the GBTA Technology Committee. 2023-11-1733 min
Business Travel 360What's Up in Business Travel | GBTA poll points to a 'Stronger' 2024Send us a textWelcome to What’s Up in Business Travel for Week 44 of 2023. This is a weekly podcast from BusinessTravel360, where we update you on what’s up this week in the world of business travel. This podcast is great for those who need to know what’s happening all in less than 15 minutes.Topics covered during this podcast -GBTA poll points to a 'Stronger' 2024Expedia focuses on growthBooking Holdings posts record earningsHyatt Q3 revenue increases by double digitsJetBlue drops over 12 routesDelta sheds corporate staffSabre reports revenue gains but losses increaseAmerican & Aer Ling...2023-11-0612 min