Shows
Astute Leadership PodcastHow One Minister Took Government From Paper to Platform feat. Victor DominelloIn this episode, we’re joined by Victor Dominello, former NSW Government Minister, legal professional, and global pioneer in digital service transformation.Recognised as one of Australia’s Top 100 Innovators, Victor led groundbreaking reforms in digital government, customer service, and data transparency during his 12 years in cabinet. He spearheaded initiatives like Service NSW, the Department of Customer Service, and the Digital Restart Fund, earning international recognition for humanising and modernising public services.During our conversation, we explored the mindset shift from citizen to customer, why digital trans...2025-05-1149 min