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Showing episodes and shows of
Gary Pudles
Shows
Go To Masters Show
Gary Pudles on Why Happiness is a Choice and the Ultimate Business Strategy
Gary Pudles is the Founder, President, and CEO at AnswerNet. On this episode of the Go To Masters Show, he shares how choosing happiness daily creates better business outcomes and stronger leadership. He talks about:Making habits of doing what unsuccessful people avoidBalancing human touch with AI in customer service operationsUsing music and authenticity to build meaningful business relationshipsConnect with Gary: LinkedInFollow us: Linkedin | X
2025-08-08
33 min
Healthy Anger Toolbox - Change your anger, change your life!
A Successful Entrepreneur Transforms His Anger with guest Gary Pudles - Healthy Anger Toolbox (S2E4)
🔥 How do successful entrepreneurs manage their anger? In this powerful episode, we dive deep into the entrepreneurial journey of Gary Pudles, President and CEO of AnswerNet, a highly successful business leader who overcame explosive anger and built anger resilience through powerful strategies. Discover how he went from struggling with anger management to mastering emotional control, transforming his anger into a positive force for success in both life and business. Wanna change to Healthy Anger in 7 days? Let's schedule a call: https://angerbootcamp.com Follow Marty on X.com - ‪@MartyWolner‬ If you’re an entrepreneur dealing with stress, anger, or frustr...
2024-09-25
34 min
The Green Insider Powered by eRENEWABLE
The Intersection of Renewable Energy and Communication Technologies: Insights from Answer Net's CEO
In a recent episode of the Green Insider podcast, Gary Pudles, President and CEO of AnswerNet, shared valuable insights into the evolving landscape of renewable energy and its intersection with communication technologies. With a rich background as a lawyer for power companies and a leader in wireless technology, Pudles brings … The post Intersecting Renewable Energy and Communication Technologies: Insights from Answer Net’s CEO appeared first on eRENEWABLE.
2024-09-12
28 min
Failing to Success
How to Scale a Call Center Business to $65 Million
Company StatsFounded: 1998 (roots tracing back to the 1920s as the Western Union Telephone Answering Service)Revenue: $65-$70 million annuallyEmployees: Approximately 1,500Episode Highlightsâś… AnswerNet has successfully integrated multiple acquisitions to expand its services and client base.âś… Gary Pudles highlights that employees in the call center industry value security and recognition more than monetary compensation.âś… The company's core values, represented by the mascot Pat the Fat Duck, emphasize passion, attitude, teamwork, and kindness.Episode SummaryIn this episode, Gary Pudles, CEO of AnswerNet, discusses the company's growth strategy, which includes both internal sales...
2024-06-12
11 min
Trophy Moments
Gary Pudles: President & CEO at AnswerNet
The story of how Gary Pudles, CEO of AnswerNet, helped me find my “WHY’ during the most challenging time of my life.
2024-02-21
30 min
Profit Powerhouse
27 - The Importance of Culture and Customer Service to Drive Business Success with AnswerNet's Gary Pudles
Your host, Glenn Poulos, talks with the President and CEO of AnswerNet, Gary Pudles. Gary recounted the pivotal moment in his career when he was fired from his job. Rather than seeing this as a setback, Gary saw an opportunity. He took a bold step and acquired a telephone answering service business, setting the stage for what would become a remarkable journey of growth and success.Gary shared the challenges he faced as AnswerNet expanded from a modest team of 20 to an impressive workforce of over 1500 employees. One of the most significant hurdles was integrating processes and...
2024-02-09
26 min
Matt Brown Show - Conversations That Power The Business World.
MBS728- Entrepreneurial Journey: Gary A. Pudles and the Rise of AnswerNet (Secrets of #Fail 112)
Send us a textWelcome to the "Secrets of #Fail," a new pod storm series hosted by Matt Brown. In this series of 2023, Matt dives deep into the world of failures and lessons learned along the way from high-net-worth individuals.  Join Matt as he dives into the world of failures and lessons.Series: Secret of #FailGary A. Pudles is President, CEO and founder of AnswerNet. Since establishing AnswerNet in 1998, he has driven the growth of the organization through sales, acquisitions and partnerships, with his success earning him the prestigious “Ernst and...
2023-09-05
15 min
Matt Brown Show - Conversations That Power The Business World.
MBS728- Entrepreneurial Journey: Gary A. Pudles and the Rise of AnswerNet (Secrets of #Fail 112)
Send us a textWelcome to the "Secrets of #Fail," a new pod storm series hosted by Matt Brown. In this series of 2023, Matt dives deep into the world of failures and lessons learned along the way from high-net-worth individuals.  Join Matt as he dives into the world of failures and lessons.Series: Secret of #FailGary A. Pudles is President, CEO and founder of AnswerNet. Since establishing AnswerNet in 1998, he has driven the growth of the organization through sales, acquisitions and partnerships, with his success earning him the prestigious “Ernst and...
2023-09-05
15 min
CX Passport
The one with the call center’s call center - Gary Pudles, President & CEO AnswerNet E119
What's on your mind? Let CX Passport know...🎤🎞️The manager’s job is to Unsuck Things That Suck in “The one with the call center’s call center” with Gary Pudles, President & CEO of AnswerNet in CX Passport Episode 119🎧 What’s in the episode?...CHAPTERS0:00 Introduction2:22 Changing ways customers contact brands today4:29 Blending digital and human in customer contact7:35 An INTRIGUING option for Small Business contacts13:19 Front line employee engagement...
2023-05-30
34 min
Bringing Texting to Life in your Call Center
Answering services have been around for 100 years. But times are changing, and today, customers want to text companies. Businesses are text-enabling their business lines every day. But often, they’re too busy to respond to customers themselves. Join Bruce Belfiore as he interviews Gary Pudles about how easy it is to make your business “textable,” as well as being the first answering provider with on-demand live agents to respond to texts and chats when companies can’t.  With Guest Gary Pudles, President & CEO of AnswerNet. Gary founded AnswerNet in 1998. He’s a recipient of the prestigious "Ernst and Young Entrepreneur of the Year"...
2023-03-15
32 min
Business Ninjas
Making Money While Saving Money With Call Center Services | Business Ninjas: WriteForMe & AnswerNet
Join our resident Business Ninja Kelsey together with Gary Pudles of AnswerNet, a full-service provider of inbound, outbound, and automated contact center services. AnswerNet provide a wide range of options to assist you in running your business the way you want. They also have specialty divisions in business process outsourcing (BPO), agriculture (AnswerNet Agriculture), nonprofit, appointment setting (Appointment Setting Pros), and education (AnswerNet Education). AnswerNet not only help their clients make money; they help them save money! They are also a proud member of the Global BPO Alliance. AnswerNet is a brand name for the AnswerNet family...
2023-02-10
14 min
Top M&A Entrepreneurs
Over 75 Acquisitions Gary Pudles CEO of AnswerNet.com 674 employees $100M to $500M in Revenue
 Take the Business Buyer Readiness Assessment →  How it started for Gary: In 1998, No Money, No Job, wife, two kids, mortgage. How its going: Over 75 Acquisitions CEO of AnswerNet.com 674 employees $100M to $500M in revenueGary A. Pudles is a “serial entrepreneur” who focuses on helping business people and organizations have more fun in business by executing better and being more profitable. He is actively realizing this goal by teaching and supporting entrepreneurship at many levels and by owning and operating multiple technolog...
2022-04-27
57 min
First Contact: Stories of the Call Center
The Unexpected Journey of a Serial Entrepreneur: Gary Pudles
One type of entrepreneur we've never featured on or show, but which is very common within the contact center space, is the serial entrepreneur. Gary Pudles, CEO of AnswerNet, has spent a lifetime taking businesses from the rocky contact center path towards the streamlined road to success. Gary's been around the block a few times and many regard him as the topmost authority within the acquisition space. With a fascinating story about his most troubling & complex mergers, Gary explains to Christian what it means to integrate culture within an organization and do it successfully! This is Episode 2 of Season 2...
2021-03-19
1h 04
Listen Up Show with Mitchell Chadrow
Answernet Entrepreneur Founder Gary Pudles Show 081
Gary Pudles, (@GaryPudles) is the founder, and CEO of Answernet, was named by Inc. Magazine Inc. 500, as one of the “fastest-growing businesses” in the US. In 2019, AnswerNet which handles tens of millions of calls and Internet contacts for thousands of clients, ranging from Fortune 100 firms to small private practices also has 25 call centers around the country. For several years, Gary has taught an entrepreneurial class at the Wharton School of Business at the University of Pennsylvania. He is also involved in a Startup Camp and the International Startup Festival. Gary has the heart of a teacher, loves speak...
2019-12-19
32 min
School for Startups Radio
04.07 Business Buying w Gary Pudles & Buying w/o Money w Chris Hanks
April 7, 2015 Business Buying w Gary Pudles & Buying w/o Money w Chris Hanks
2015-04-05
54 min