Shows
Scott G Gibson StoriesLost Little Penguin đ§ by Tracey Corderoy and Gavin ScottIn this episode, Iâm joined by Jonathan to read Lost Little Penguin by Tracey Corderoy and Gavin Scott.2025-01-2810 min
iDesign LabGavin Robin: Coloring Outside the Lines, Journey to Creative Excellence with DAMN GOOD AgencySend us a textWeâre excited to welcome Gavin Robin, the dynamic founder and Creative Principal of DAMN GOOD Agency, a trailblazer in the world of marketing and branding for nearly 35 years. Hailing from South Africa, Gavin's creative journey took him through the vibrant streets of Toronto, San Francisco, and Miami before he planted his roots in Delray Beach. Known for his bold, unconventional approach to problem-solving, Gavin has built a diverse team of visionaries dedicated to pushing creative boundaries and elevating brands across various industriesâfrom luxury goods to nonprofit organizations. With a hands-on leadership styl...2024-12-111h 00
Awakening Potential Show by Karen RudolfAwakening Leadership: Gavin Scott's Journey to Staying OutstandingQuote by Gavin Scott:Â "Why would you live an ordinary life when you could live the life of your dreams?"
In this episode of the Awakening Potential Podcast, Karen Rudolf welcomes Gavin Scott, an inspirational leader and speaker known for his outstanding approach to life.
Gavin shares his remarkable journey from a successful real estate career to becoming a motivational speaker dedicated to helping others awaken their potential.
He discusses his awakening moments, the challenges he faced, and how he harnessed his inner strength to create the Stay Outstanding program. 2024-08-0637 min
Songcraft: Spotlight on SongwritersEp. 218 - GAVIN ROSSDALE of Bush ("Glycerine")SUMMARY:Bush front man Gavin Rossdale joins to chat about the band's first career-spanning compilation as he looks back on all the classic songs. PART ONE:This is a long one that covers Scott's eyewitness account of the Rock & Roll Hall of Fame induction ceremony, Paul's experience at U2's Sphere show, and the guys' thoughts on new music from the Rolling Stones and the Beatles. PART TWO (28 minute mark):Our in-depth conversation with Gavin RossdaleABOUT GAVIN ROSSDALE:As the lead vocalist, guitarist, songwriter and founder of the ba...2023-11-141h 23
The Wolf Of All StreetsWhy Big Money Is Betting On Crypto Again | Gavin Michael, BakktGavin Michael, CEO of Bakkt â a crypto exchange backed by ICE, and a crypto loyalty platform collaborating with top-tier US and global brands â joins my show. Dive into our discussion on the resurgence of institutional interest in crypto, Gavin's perspective on a potential Bitcoin ETF approval, and the future of real-world asset tokenization!Gavin Michael: https://twitter.com/gavinmichaelâșâș JOIN THE FREE WOLF DEN NEWSLETTER, DELIVERED EVERY WEEK DAY!đhttps://thewolfden.substack.com/Â Â âșâș OKXSign up for an OKX Trading Account then depo...2023-08-2041 min
100 Breaths with Gavin McGaheyShifting Reality: How Beliefs and Perceptions Transform Our Lives with Scott Robinson,The Brain GuyIn this thought-provoking episode, our host, Gavin McGahey, sits down with Scott Robinson, an expert in neuroscience and transformational coaching. They delve into the nature of beliefs, the impact of trauma, and the interconnectedness of all things. Scott shares his insights on how individuals can shift their perspectives to achieve a more peaceful and fulfilling life by recognizing the illusions they may be holding onto.Time Stamps:[00:00] - Introduction to Scott Robinson[05:35] - The brain's role in trauma and beliefs[10:55] - Trauma as a projection of a b...2023-05-081h 27
The Profitable Cleaner#78 From Good to Great: Elevating Your Janitorial Business with Operational Success Ft. Gavin Scott-Miller & Mike WardIn this episode, we had the pleasure of having two operations experts in the industry as guests: Gavin Scott-Miller & Mike Ward. Both of them started as cleaners in the industry and have worked their way up to become Director of Operations and Operations Manager, respectively, at Zoe Facility Services.These two experts shared their insights and experiences in achieving operational excellence for a janitorial company. We discussed the importance of having clearly defined processes, measurable KPIs, and effective communication channels in place to ensure that the company runs smoothly and efficiently. Additionally, we talked about the benefits...2023-03-0245 min
Customer Service Gold Dust PodcastEp88: Some Top 2022 Moments of Gold DustThis compilation has been dug out of the Customer Service Gold Dust archive for your listening pleasure...In this episode, Gavin is joined firstly by Gregorio Uglioni - a Digital & Business Transformation Specialist and also the host of the CX Goalkeeper Podcast.Next, we hear Gavin share a wonderful exercise to help you focus on achieving your most important goals on a regular basis - the perfect time to revisit it with the end of the year approaching.Finally, Gavin is joined by Hrushi Kulkarni - a Certified CX Practitioner who discusses various...2023-01-0430 min
Customer Service Gold Dust PodcastEp87: Gold Dust Archive - Customer Success Strategies with Ryan NoakesThis has been dug out of the Customer Service Gold Dust archive for your listening pleasure...In this episode, Gavin is joined by Ryan Noakes.Ryan is a Customer Success Manager for EMEA and the US at SAI360.We hear him discuss the importance of understanding the nuances of LinkedIn; he explains what Customer Success really means to him and why it has been such a core component of the bigger picture; and how, despite his tender age, he became "One To Watch".------You can find Ryan online...2022-12-0736 min
Customer Service Gold Dust PodcastEp86: Gold Dust Archive - Riding the Waves with Natasha Ratanshi-SteinThis has been dug out of the Customer Service Gold Dust archive for your listening pleasure...In this episode, Gavin is joined by Natasha Ratanshi-Stein.Natasha is the Founder of Surfboard.We hear her describe how she came up with the idea for Surfboard and what solutions it aims to provide; the reason behind aiming to bring more humanity to issues like scheduling; and why the opportunity was there to offer a more refined and collaborative piece of technology in the CX industry.------You can find Natasha online...2022-11-3030 min
Customer Service Gold Dust PodcastEp85: Gold Dust Archive - Bright Ideas with Karl SandlandThis has been dug out of the Customer Service Gold Dust archive for your listening pleasure...In this episode, Gavin is joined by Karl Sandland.Karl is the Founder and Chief Experience Officer at BrightCX LTD.We hear him discuss the importance of companies rediscovering the human touch in a post-COVID landscape; how a recent interaction with twocontrasting companies highlighted how to deal with a customer - butalso how to turn them off; and why asking what animal someone considersthemselves to be can act as a wonderful...2022-11-2338 min
Customer Service Gold Dust PodcastEp84: Gold Dust Archive - Constant Improvement with Rob MoonThis has been dug out of the Customer Service Gold Dust archive for your listening pleasure...In this episode, Gavin is joined by Customer Service and Sales Trainer, Rob Moon.Rob has years of experience training and is the Director of Rob Moon Training.We hear him highlight various ways to improve the experience between execs and customers; why the triangle between customer service, sales and marketing is so vital; and how software can enable training even if you are working from home.------You can find Rob online...2022-11-1631 min
Customer Service Gold Dust PodcastEp83: The Art of Listening with Alison BoyleWelcome to Episode 83 of the Customer Service Gold Dust Podcast.In this episode, Gavin is joined by Alison Boyle.Alison is an author, marketing strategist and funnel expert.We hear her talk about her initial experiences in customer service and what they taught her; why real listening is the most important aspect underpinning so many customer-facing roles; and how vital copy is to getting across your message to the right audience.------You can find Alison online at:LinkedInWebsiteLA Marketing Website2022-11-0930 min
Customer Service Gold Dust PodcastEp82: Gold Dust Archive - Think Wow with Rebecca BrownThis has been dug out of the Customer Service Gold Dust archive for your listening pleasure...In this episode, Gavin is joined by Rebecca Brown.Rebecca is the Founder and Lead Consultant at Think Wow.We hear her discuss the journey of starting up a new CX business in lockdown and why, in some ways, the timing was beneficial; how CX is such a crucial part of customer service and the ways in which businesses can leverage it for their benefit; and why the issue of bullying is so close to her heart...2022-11-0232 min
Customer Service Gold Dust PodcastEP 81: Gold Dust Archive - The Benefits of Mystery Shopping with Elaine LeeThis has been dug out of the Customer Service Gold Dust archive for your listening pleasure...In this episode, Gavin is once again joined by Elaine Lee.Elaine is the Managing Director of ReynoldsBusbyLee.We hear her talk about how mystery shopping can be beneficial in both quantitative and qualitative scenarios; give some examples where companies have been made to realise customer pain points in the ordering process; and why it's so crucial to know who your customers are in order to cater to them effectively.------You can...2022-10-2638 min
Customer Service Gold Dust PodcastEP 80: Gold Dust Archive - Conquering Mediocrity with Jamie ThorpeThis has been dug out of the Customer Service Gold Dust archive for your listening pleasure...In this episode, Gavin is joined by Jamie Thorpe.Jamie is a CX, Research and Engagement Professional - and the Head of Experience Management at Ipsos MORI CX.We hear him pinpoint why priorities are always an essential part of any roadmap; when mediocrity is the thing to be feared - not digitisation; and the tangible benefits of communicating with customers during The Credit Crunch.------You can find Jamie online at:2022-10-1937 min
Customer Service Gold Dust PodcastEP 79: Gold Dust Archive - A Rockstar's Guide to Building a Long-Lasting Customer Experience Success with James DodkinsThis has been dug out of the Customer Service Gold dust archive for your listening pleasure...In this episode, Gavin is joined by James Dodkins.James is a Speaker, Author and Customer Experience Rock Star.We hear him discuss his journey from award-winning guitarist in a heavy metal band to becoming a CX evangelist; he highlights how much of today's organisational structure is still based on a potentially outdated theory from 250 years ago; and why focusing on the needs of the customer instead of just their wants should lead to long-lasting success.2022-10-1230 min