Shows
The Sperrins Podcast# No. 31 99th Day: The Cost of the New Mining Rush with Gerry McGovernIn this episode, I’m joined again by Gerry McGovern to talk about his new book, 99th Day.
We stay with what the book is really about, the mining being driven by the energy transition, the waste that follows modern technology, and the communities who end up living with the consequences long before any promises are made, and long after the attention moves on.
It’s not an easy conversation, and it doesn’t try to be. We talk about scale, about damage, and about the uncomfortable feeling that comes from understanding how we in the Glo...
2026-01-311h 24
Clare FMGerry McGovern On His Book “99th Day: A Warning About Technology”A new book is challenging the very foundations of our relationship with technology and power.
Writer and campaigner Gerry McGovern has just released “99th Day: A Warning About Technology,” a forensic examination of Big Tech, environmental collapse, and the culture driving both.
To tell us more, Gerry joined Alan Morrissey on Thursday's Morning Focus.
Photo (c) Keep Tulla Untouched
2026-01-2909 min
Car Dealer PodcastEU adjusts 2035 petrol ban, FCA could tweak finance compensation scheme, and where is Gerry McGovern? - with Peter Vardy, episode 236EU scraps 2035 new petrol and diesel car ban, leaving UK out on a limb‘Delusional’ EV new car targets are leaving the UK out of step with world – Vertu bossFCA could adjust proposed motor finance compensation scheme after pushbackMost Wanted: Which used cars were the most in demand in 2025?MG posted £6.9m pre-tax profit in 2024 as prior year restated accounts show lossJLR denies sacking design boss Gerry McGovern as rumours about departure continue to swirlMitsubishi to kick off UK return with new versions of Outl...
2025-12-1956 min
Ctrl Alt RefuelCtrl Alt Refuel Ep 10 Tax, Ford and the end of Gerry McGovern and ZipcarCtrl Alt Refuel Episode 10 Despite planning to ingest, digest and "expel" the week's news, Chris, Gareth and Paul discuss why Chris loves both Nick Clegg and Andy Burnham. Sadly, we correctly predicted the pay-per-mile EV tax would be implemented in 2028 and we argue about it some more. In Ford news, Puma EV sells out and Chris says the successor to the Focus should be called the Ford Elbow. We also know the difference between Ford Kuga and Cougar, which annoys Chris even more. We discuss why Kia beats Ford in the...
2025-12-1437 min
The LRM PodcastHits and misses of Gerry McGovern, vintage tools and more – live from Premier InnIn this week's episode, Martin and Steve dive into the topic that's been on everyone's lips for the last couple of weeks – the departure of Gerry McGovern from JLR.The pair look at some of the big hits of his career with the brand, and wonder what shape the company would have been in without his influence on design.There's also some cracking Listeners' Questions and feedback from the hotel the boys are staying in ahead of Chris McCormack from Oak Ridge Engineering's 40th birthday. Happy Birthday Chris!As always we love to ge...
2025-12-1058 min
My week in cars: the Autocar podcastFord Mustang GTD and Capri, Gerry McGovernIn the new episode of the Autocar podcast Steve Cropley takes delivery of a Ford Capri, Matt Prior drives an 815bhp Mustang and the pair discuss Gerry McGovern’s departure from JLR. There's much more besides, too, including your correspondence.(NOTE: Due to a change in embargo, the content in the bonus podcast that we say will arrive on Saturday will actually be in the pod next Wednesday.)Make sure you don't miss an Autocar podcast by subscribing wherever you get your podcasts, and if you'd be willing to rate and review and sh...
2025-12-1059 min
The Underpowered HourThe End of the Gerry McGovern EraJoin Steve Beres and Ike Goss on the Underpowered Hour as they dive into the recent shakeup at Jaguar Land Rover (JLR) with the departure of iconic design head Gerry McGovern. Explore the impact of McGovern's designs, including the polarizing Freelander, and speculate on the future with Tata's new CEO at the helm. From the recent hack to the evolving landscape of Land Rover and the automotive industry, this episode provides an in-depth look at what changes might be on the horizon. Tune in for an engaging discussion about the past, present, and future of these legendary vehicles!
2025-12-0817 minCar Dealer PodcastTop 100 most profitable dealers revealed, Gerry McGovern mysteriously departs JLR, and Zipcar pulls out of UK – with John Veichmanis, episode 234Which car dealers make the most profit? The Car Dealer Top 100 2025 details revealedReports suggest JLR design boss Gerry McGovern has been ‘removed with immediate effect’UK car market set to return to pre-pandemic levels next year but major challenges remainZipcar to pull out of UK after car-sharing model fails to catch on among British driversCar Dealer Live 26 line-up announced with early bird tickets now on sale
2025-12-061h 06
The Sperrins Podcast#No.16 Hope is a Luxury, Resistance is Intergenerational – Gerry McGovern Speaks OutWhat happens when the drive for endless growth leaves nothing but waste behind? Gerry McGovern, author of the After the Goldrush podcast , joins me to explore how mining — and the mindset that fuels it — mirrors the same destructive patterns we see in the digital world.
Our conversation looks at what it means for communities like ours in the Sperrins to stand against extraction, and how waste is never an accident but the direct outcome of a system built on taking without giving back. Gerry’s clarity cuts through the spin, reminding us that resistance is both urgent and in...
2025-10-0458 min
The Luxury Society PodcastBetting on the Big Cat: Gerry McGovern on Jaguar’s big gambleIn this episode of the Luxury Society Podcast, hosts Robin Swithinbank and David Sadigh speak with Gerry McGovern, Chief Creative Officer at Jaguar Land Rover, about Jaguar’s dramatic reinvention. With car sales paused and a controversial brand overhaul underway, McGovern explains why the future of Jaguar depends on embracing change—even if it means dividing opinion.They discuss:The global reaction to the Type 00 concept and rebrandThe backlash on social mediaThe creative vision behind transforming Jaguar from a struggling carmaker into a modern luxury brand.Gerry shares insights on branding, polarising design and why emot...
2025-05-2051 min
SUX - The Sustainable UX PodcastSUX EP 18 - "World Wide Waste" with Gerry McGovernThis time I had the honor to be joined by Gerry McGovern. Gerry is besides many things the author of the book World Wide Waste and well known for his work regarding digital sustainability and especially digital waste and e-waste. For me this was also really special because I relate to Gerry and his work pretty often in my talks. “Up to 90% of all digital data is not used” is one of the famous quotes from his book World Wide Waste and you probably have heard it somewhere already. Gerry and me had a really deep conversation about...
2025-03-071h 23
CRKC SportGerry McGovern chats to Pat Treacy on CRKC about the KK Lions Club GAA Photographic Exhibition 21.11.2024Gerry McGovern chats to Pat Treacy on CRKC about the KK Lions Club GAA Photographic Exhibition 21.11.2024
2024-12-2304 min
The Future of Internal CommunicationAddressing worldwide waste, with Gerry McGovernHardly a day goes by now without a news article circulating telling us of the boundless benefits of the next phase of AI and how we must all hurry to adapt. There’s little time to think about the pros and cons – the mainstream narrative is get on board or get left behind.
But what’s at stake? What are the downsides? Activist Gerry McGovern is hugely concerned. And rightly so. The environmental footprint of next generation technology is barely mentioned. Author of World Wide Waste, Gerry has committed to sharing the true cost of AI as far an...
2024-05-1547 min
Content + AIGerry McGovern: The Environmental Impacts of AI – Episode 23Gerry McGovern
As we navigate our paperless offices and admire our sleek compact computing devices, it can be hard to imagine the impact that our digital experiences are having on our communities and the planet.
Gerry McGovern studies the environmental impact of the digital industry. He has uncovered an alarming story of unsustainable growth, toxic side effects, and human misery, which he shares in his book, World Wide Waste.
We talked about:
how he became an environmental activist focused on the impacts of digital
the phenomenal pace of growth of digital infrastructure
the impact on local communities of the big...
2024-04-0235 min
PodQueue413: World Wide Waste with Gerry McGovern – ShopTalk[Banjo music]
MANTRA: Just Build Websites!
Dave Rupert: Hey there, Shop-o-maniacs. You're listening to another episode of the ShopTalk Show. I'm Dave--at home with the kids--Rupert. With me is Chris--in the booth--Coyier. How are you, Chris?
Chris Coyier: Good. I am in my little booth. I don't mind it in here.
Dave: Wonderful.
Chris: It's my safe space. We have a wonderful guest today, Gerry McGovern. Hey, Gerry.
Gerry McGovern: Hello. Hello, Chris. Hello, Dave. Great to be back on.
Chris: Yeah, thanks. You've got a lot going on, Gerry, so we're going to talk about all that stuff but...
2024-01-031h 06
World Wide Waste with Gerry McGovernThirsty Data: Data Centers increasing impact on fresh waterSteven Gonzalez Monserrate is a postdoctoral researcher in the Fixing Futures research training group at Goethe University. As a graduate of MIT's History, Anthropology, Science, Technology & Society program, his dissertation project, "Cloud Ecologies", is an ethnography of data centers and their environmental impacts in the United States, Puerto Rico, Iceland, and Singapore. There is a global freshwater crisis and this crisis is being accelerated by data centers’ incredible thirst for water. Steven talks to Gerry about the environmental impact data centers are having on fresh water supply, particularly in water-stressed areas, and how it is likely to get...
2023-09-0751 min
Book of LeavesThe Physical Waste of the Digital Age - Gerry McGovern‘Save the paper!’ is something we hear so often, but every email, every website loaded and attachment sent, has a carbon footprint. This waste is often tucked away in data centres and thus out of sight, out of mind. Gerry McGovern has been working with the internet since the 90s and is here to remind us that digital is very much physical. From waste produced by our electronic goods to what needs to change systemically to reduce our data use, Gerry is an absolute wealth of knowledge. Make sure to get a copy of his latest book World Wide Wast...
2023-05-1549 min
Public Cloud for Public Good (PC4PG)Is it time to rage against the cloud? Gerry McGovern & Victoria HarveyWelcome to Public Cloud for Public Good, a bi-weekly newsletter and podcast focused on making the world a better place. Whether that’s making peoples lives better, building services in the public & third sectors or thinking about coding more sustainably. This podcast is hosted by Aaron Booth, a Cloud Sustainability Consultant based in the UK.This week Aerin is joined by two guests, Gerry McGovern, author of the book World Wide Waste as well as Victoria Harvey, co-founder at Clima. Gerry is a public speaker who is against waste and bad practices in tech, particularly when it...
2022-10-0650 min
Product Quest PodcastEpisode 23: Gerry McGovern on Top Tasks, part 2This is part two of our talk with Gerry McGovern. He has developed Top Tasks, a design framework that helps identify what truly matters to people. It has been developed over a 15-year period and applied more than 500 times by companies like Microsoft, Cisco, Toyota, and governmental organizations such as the European Union and of course the Irish government and the WHO.
Gerry is a highly regarded speaker and has proven it in more than 40 countries around the world, he appeared on CNN, the BBC an various other media. He has written 8 books of which I strongly r...
2022-09-191h 05Product Quest PodcastEpisode 23: Gerry McGovern on Top Tasks, part 2This is part two of our talk with Gerry McGovern. He has developed Top Tasks, a design framework that helps identify what truly matters to people. It has been developed over a 15-year period and applied more than 500 times by companies like Microsoft, Cisco, Toyota, and governmental organizations such as the European Union and of course the Irish government and the WHO.
Gerry is a highly regarded speaker and has proven it in more than 40 countries around the world, he appeared on CNN, the BBC an various other media. He has written 8 books of which I strongly r...
2022-09-191h 05
Product Quest PodcastEpisode 22: Gerry McGovern on Top Tasks, part 1Today we talk to Gerry McGovern. He has developed Top Tasks, a design framework that helps identify what truly matters to people. It has been developed over a 15-year period and applied more than 500 times by companies like Microsoft, Cisco, Toyota, and governmental organizations such as the European Union and of course the Irish government and the WHO.
Gerry is a highly regarded speaker and has proven it in more than 40 countries around the world, he appeared on CNN, the BBC an various other media. He has written 8 books of which I strongly recommend Top Task a...
2022-09-1257 minProduct Quest PodcastEpisode 22: Gerry McGovern on Top Tasks, part 1Today we talk to Gerry McGovern. He has developed Top Tasks, a design framework that helps identify what truly matters to people. It has been developed over a 15-year period and applied more than 500 times by companies like Microsoft, Cisco, Toyota, and governmental organizations such as the European Union and of course the Irish government and the WHO.
Gerry is a highly regarded speaker and has proven it in more than 40 countries around the world, he appeared on CNN, the BBC an various other media. He has written 8 books of which I strongly recommend Top Task a...
2022-09-1257 min
World Wide Waste with Gerry McGovernJosh Lepawsky 'Pernicious myth of digital-as-ethereal'Dr. Josh Lepawsky is fascinated by connections between geography, technological systems, and their discards. He researches waste from the manufacturing of electronics to its end of life. He explores where e-waste accumulates and who it affects. He has a keen interest in “how maintenance and repair might offer lessons for figuring out how to live well together in permanently polluted and always breaking worlds. I started our chat by asking Josh about the “pernicious myth of digital-as-ethereal”
https://electronicplanet.xyz/
https://mun.ca/geography/people/faculty/josh-lepawsky/
Gerry McGovern Twitter / https://twitter.com/gerrymcgovern
World Wide Waste Book / https...
2022-08-171h 00
World Wide Waste with Gerry McGovernJosh Lepawsky 'Pernicious myth of digital-as-ethereal'Dr. Josh Lepawsky is fascinated by connections between geography, technological systems, and their discards. He researches waste from the manufacturing of electronics to its end of life. He explores where e-waste accumulates and who it affects. He has a keen interest in “how maintenance and repair might offer lessons for figuring out how to live well together in permanently polluted and always breaking worlds. I started our chat by asking Josh about the “pernicious myth of digital-as-ethereal”
https://electronicplanet.xyz/
https://mun.ca/geography/people/faculty/josh-lepawsky/
Gerry McGovern Twitter / https://twitter.com/gerrymcgovern
World Wide Waste Book / https...
2022-08-171h 00
World Wide Waste with Gerry McGovernGauthier Roussilhe 'The hidden costs of data centers'Gauthier Roussilhe has specialized in the environmental footprint of the digital sector for 5 years, and is certainly among the most knowledable people I have been lucky to chat with about these issues. He is currently doing a PhD at the RMIT (Royal Melbourne Institute of Technology) to explore which digital infrastructures and services are compatible with a world stabilized at +2°C. I started our chat by asking Gauthier about the electricity impact of data centers.
Global figures are not reliable. We need to look at a country-level basis.
“I don’t know what it’s like in...
2022-07-2150 min
World Wide Waste with Gerry McGovernGauthier Roussilhe 'The hidden costs of data centers'Gauthier Roussilhe has specialized in the environmental footprint of the digital sector for 5 years, and is certainly among the most knowledable people I have been lucky to chat with about these issues. He is currently doing a PhD at the RMIT (Royal Melbourne Institute of Technology) to explore which digital infrastructures and services are compatible with a world stabilized at +2°C. I started our chat by asking Gauthier about the electricity impact of data centers.
Global figures are not reliable. We need to look at a country-level basis.
“I don’t know what it’s like in...
2022-07-2150 min
World Wide Waste with Gerry McGovernAndy Farnell 'Perils of e-waste and benefits of being a digital vegan'Andy Farnell is a British computer scientist and author specialising in signals, systems and cybersecurity. His popular textbook "Designing Sound" (MIT) and pioneering research and development in audio DSP and synthesis defined the field of Procedural Audio. Consultant to leading technology companies, and visiting professor across Europe, Andy is a long-time advocate and prominent speaker on issues of digital rights, free open source software, good educational opportunities and access to enabling tools and knowledge for all. His latest books are "Digital Vegan" and "Ethics For Hackers" (Routledge).
Digital Vegan https://digitalvegan.net/
Read Gerry McGovern 'World Wide Waste'
F...
2022-05-2458 min
World Wide Waste with Gerry McGovernAndy Farnell 'Perils of e-waste and benefits of being a digital vegan'Andy Farnell is a British computer scientist and author specialising in signals, systems and cybersecurity. His popular textbook "Designing Sound" (MIT) and pioneering research and development in audio DSP and synthesis defined the field of Procedural Audio. Consultant to leading technology companies, and visiting professor across Europe, Andy is a long-time advocate and prominent speaker on issues of digital rights, free open source software, good educational opportunities and access to enabling tools and knowledge for all. His latest books are "Digital Vegan" and "Ethics For Hackers" (Routledge).
Digital Vegan https://digitalvegan.net/
Read Gerry McGovern 'World Wide Waste'
F...
2022-05-2458 min
World Wide Waste with Gerry McGovernHannah Smith 'The hidden weight of code'Hannah is a freelance WordPress developer from Bristol with a background in Computer Science. Before freelance life, amongst other things, she honed her management skills at the Environment Agency, where she managed large business change projects. She’s co-founder of Green Tech South West and is on a mission to raise awareness about the environmental impact of digital tech - checkout #LetsGreenTheWeb on Twitter. She also likes dogs, plants and snow.
World Wide Waste book / https://gerrymcgovern.com/world-wide-waste/
Gerry McGovern on Twitter / https://twitter.com/gerrymcgovern
2022-04-2746 min
World Wide Waste with Gerry McGovernHannah Smith 'The hidden weight of code'Hannah is a freelance WordPress developer from Bristol with a background in Computer Science. Before freelance life, amongst other things, she honed her management skills at the Environment Agency, where she managed large business change projects. She’s co-founder of Green Tech South West and is on a mission to raise awareness about the environmental impact of digital tech - checkout #LetsGreenTheWeb on Twitter. She also likes dogs, plants and snow.
World Wide Waste book / https://gerrymcgovern.com/world-wide-waste/
Gerry McGovern on Twitter / https://twitter.com/gerrymcgovern
2022-04-2746 min
Rebel DiariesGerry McGovern - Management Egos, the Lonely Customer Champion and Digital WasteGerry McGovern @gerrymcgovern, has been described as one of five visionaries who have had a major impact on the development of the Web. He developed the Top Tasks research method which helps identify what truly matters to people. He is the author of eight books, his latest, World Wide Waste, examines the impact digital is having on the environment.What we discuss with Gery McGovernHow the vanity and ego of managers cause employees to suffer as well as impact customer service. How decisions are often based on what will get someone promoted or will...
2022-04-2528 min
World Wide Waste with Gerry McGovernSharon Richardson 'Blind belief in data and technology as bad as blind belief in belief.''Earth Experience Design' course with Gerry McGovernDate: February 19 2022Where: OnlineTickets: https://www.thisisdoing.com/courses/earth-experience-design-january-2022
About this episode
Is technology a good thing? That was my first question I asked Dr Sharon Richardson, who is a senior scientist and lecturer in geocomputation at the University of Zurich, where she applies data-intensive methods to improve understanding of and assist in human, societal and environmental challenges. Sharon also has a keen interest in exploring the potential and limits of AI in real-world decisions.
World Wide Waste book / https://gerrymcgovern.com/w...
2022-01-1844 min
World Wide Waste with Gerry McGovernSharon Richardson 'Blind belief in data and technology as bad as blind belief in belief.''Earth Experience Design' course with Gerry McGovernDate: February 19 2022Where: OnlineTickets: https://www.thisisdoing.com/courses/earth-experience-design-january-2022
About this episode
Is technology a good thing? That was my first question I asked Dr Sharon Richardson, who is a senior scientist and lecturer in geocomputation at the University of Zurich, where she applies data-intensive methods to improve understanding of and assist in human, societal and environmental challenges. Sharon also has a keen interest in exploring the potential and limits of AI in real-world decisions.
World Wide Waste book / https://gerrymcgovern.com/w...
2022-01-1844 min
Doing DesignGerry McGovern 'Earth Experience Design'Welcome to the Doing Design podcast on This is HCD. Hosted by all the the worlds best live design and innovation trainers at This is Doing.com -
For regular listeners you’ll know what we do at This is Doing - home of many of the world’s best trainers in the spaces of Design Research, Service Design, UX and more.
In this episode I speak with the brilliant Gerry McGovern about the story behind his exciting and very much needed course Earth Experience Design - we answer some community based questions about this topic...
2021-12-1743 min
This is HCD – Human-Centered Design, UX & Service Design Thinking PodcastGerry McGovern 'Earth Experience Design'If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Interested in training for your organisation with This is HCD? Let's speak by booking a 15-minute call.In this episode I speak with the brilliant Gerry McGovern about the story behind his exciting and very much needed course Earth Experience Design - we answer some community based questions about this topic as well as talk about the disassociation of behaviours that persist within the creators of online products and tools.
2021-12-1744 min
Doing Design by This is DoingGerry McGovern 'Earth Experience Design'Welcome to the Doing Design podcast on This is HCD. Hosted by all the the worlds best live design and innovation trainers at This is Doing.com -
For regular listeners you’ll know what we do at This is Doing - home of many of the world’s best trainers in the spaces of Design Research, Service Design, UX and more.
In this episode I speak with the brilliant Gerry McGovern about the story behind his exciting and very much needed course Earth Experience Design - we answer some community based questions about this topic...
2021-12-1744 min
World Wide Waste with Gerry McGovernKatie Singer 'The invisible, immaterial Internet is not what it seems'Earth Experience Design - Online training Course with Gerry - Jan 19 2022 https://www.thisisdoing.com/courses/earth-experience-design-january-2022
About this episode
Some people live their ideas. Katie Singer is one of them. She writes about the energy, extraction, toxic waste and greenhouse gases involved in manufacturing computers, telecom infrastructure, electric vehicles and other electronic technologies.
Train with Gerry / https://www.thisisdoing.com/team/gerry-mcgovern
Join the TiHCD Slack Community / https://www.thisishcd.com/community/slack-community
Watch ''Top Tasks for Service Transformation' with Gerry McGovern & Ulla Devitt' / https://www.thisishcd.com/event-videos/top-tasks-for-service-transformation-with-gerry-mcgovern-ulla-devitt
Gerry McGovern o...
2021-12-0752 min
World Wide Waste with Gerry McGovernKatie Singer 'The invisible, immaterial Internet is not what it seems'Earth Experience Design - Online training Course with Gerry - Jan 19 2022 https://www.thisisdoing.com/courses/earth-experience-design-january-2022
About this episode
Some people live their ideas. Katie Singer is one of them. She writes about the energy, extraction, toxic waste and greenhouse gases involved in manufacturing computers, telecom infrastructure, electric vehicles and other electronic technologies.
Train with Gerry / https://www.thisisdoing.com/team/gerry-mcgovern
Join the TiHCD Slack Community / https://www.thisishcd.com/community/slack-community
Watch ''Top Tasks for Service Transformation' with Gerry McGovern & Ulla Devitt' / https://www.thisishcd.com/event-videos/top-tasks-for-service-transformation-with-gerry-mcgovern-ulla-devitt
Gerry McGovern o...
2021-12-0752 min
World Wide Waste with Gerry McGovernAnneli Ohvril 'Let’s talk about digital hygiene'If someone looked inside your computer or your Cloud account would they find a tidy, clean, well-maintained place? Or would they find a messy, chaotic dump. Imagine if old, waste content smelled. How smelly would your computer be? Anneli Ohvril is founder and CEO of Let’s Do It World, the international environmental organisation that engages leaders and organisations around the globe for a waste-free world. The biggest project World Cleanup Day have engaged in involved more than 50 million people from 180 countries. Anneli is an expert in social change and excels in communication and marketing. She...
2021-09-2248 min
World Wide Waste with Gerry McGovernAnneli Ohvril 'Let’s talk about digital hygiene'If someone looked inside your computer or your Cloud account would they find a tidy, clean, well-maintained place? Or would they find a messy, chaotic dump. Imagine if old, waste content smelled. How smelly would your computer be? Anneli Ohvril is founder and CEO of Let’s Do It World, the international environmental organisation that engages leaders and organisations around the globe for a waste-free world. The biggest project World Cleanup Day have engaged in involved more than 50 million people from 180 countries. Anneli is an expert in social change and excels in communication and marketing. She...
2021-09-2248 min
Marketing Speak®303. Technology's Role in the Climate Crisis with Gerry McGovernTechnology has been growing at a rapid speed, and the consequences are becoming apparent. There's more to this industry than just innovation. Our guest today exposes the dark side of digitalization you don't readily see. Gerry McGovern talks about the effects of the digital world on the environment and the steps we can still take to stop it. As an applauded visionary against climate change, Gerry's latest book, World Wide Waste, elaborates on the environmental impact of technology. He's widely known for Top Tasks, a research method he developed to identify what truly matters to people. Prepare to be ch...
2021-08-1155 min
World Wide Waste with Gerry McGovernTom Greenwood 'Is digital the great accelerator of the climate crisis?'Join Gerry McGovern at the Doing Design Festival on June 18 / See http://www.doingdesignfestival.com
The Website Carbon Calculator is a real go to tool for me when I want to find out how much CO2 a particular web page is creating. This, and many other great initiatives, comes from Wholegrain Digital, a company founded by Vineeta and Tom Greenwood in 2007. Tom has recently published an excellent book, Sustainable Web Design, from A Book Apart. I wanted to know how Vineeta and Tom got started so early in promoting a culture of sustainable web design.
Website C...
2021-05-2049 min
World Wide Waste with Gerry McGovernTom Greenwood 'Is digital the great accelerator of the climate crisis?'Join Gerry McGovern at the Doing Design Festival on June 18 / See http://www.doingdesignfestival.com
The Website Carbon Calculator is a real go to tool for me when I want to find out how much CO2 a particular web page is creating. This, and many other great initiatives, comes from Wholegrain Digital, a company founded by Vineeta and Tom Greenwood in 2007. Tom has recently published an excellent book, Sustainable Web Design, from A Book Apart. I wanted to know how Vineeta and Tom got started so early in promoting a culture of sustainable web design.
Website C...
2021-05-2049 min
World Wide Waste with Gerry McGovernSarah Winters 'How COVID-19 drove panic publishing'When COVID-19 hit, many governments reverted to a panic publishing approach, getting as much content up on their websites as quickly as possible. Structure, organization, testing, it all got shoved aside in the rush to publish. Sarah explains how this sort of panic publishing culture can be avoided in the future because panicking serves nobody.
Sarah Richards defined the term ‘content design’ in the early days of GOV.UK, where she led the award-winning content team in the design of the UK government website. For me, GOV.UK is one of the shining lights when it comes to t...
2021-03-2941 min
World Wide Waste with Gerry McGovernSarah Winters 'How COVID-19 drove panic publishing'When COVID-19 hit, many governments reverted to a panic publishing approach, getting as much content up on their websites as quickly as possible. Structure, organization, testing, it all got shoved aside in the rush to publish. Sarah explains how this sort of panic publishing culture can be avoided in the future because panicking serves nobody.
Sarah Richards defined the term ‘content design’ in the early days of GOV.UK, where she led the award-winning content team in the design of the UK government website. For me, GOV.UK is one of the shining lights when it comes to t...
2021-03-2941 min
World Wide Waste with Gerry McGovernLiam Nugent '99.9% of what you do is rubbish'When Liam Nugent closed down his digital agency he accounted for all the digital stuff they had created. Each employee was generating about 100 gigabytes of data a year. When they cleaned up all this data so as to give a quality hand-off to their clients, they found that 99.9% of the 8 terabytes of data they had created was useless.
Buy the book by Gerry McGovern - https://gerrymcgovern.com/books/world-wide-waste/
Liam Nugent Twitter / https://twitter.com/liamjnugent
Upcoming online live classes with Gerry McGovern - https://www.thisisdoing.com/team/gerry-mcgovern
More from This is HCD
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2021-02-1844 min
World Wide Waste with Gerry McGovernLiam Nugent '99.9% of what you do is rubbish'When Liam Nugent closed down his digital agency he accounted for all the digital stuff they had created. Each employee was generating about 100 gigabytes of data a year. When they cleaned up all this data so as to give a quality hand-off to their clients, they found that 99.9% of the 8 terabytes of data they had created was useless.
Buy the book by Gerry McGovern - https://gerrymcgovern.com/books/world-wide-waste/
Liam Nugent Twitter / https://twitter.com/liamjnugent
Upcoming online live classes with Gerry McGovern - https://www.thisisdoing.com/team/gerry-mcgovern
More from This is HCD
htt...
2021-02-1844 min
World Wide Waste with Gerry McGovernBeth Stensen 'Netlife’s journey to be a Earth Experience digital consultancy'Netlife is one of Norway’s digital pioneers, having focused on usability and user experience when it was not exactly fashionable. Beth Stensen, their CEO, talks to Gerry McGovern about how Netlife is on a new journey which focuses on the Earth Experience. It’s exciting and challenging times. Digital can often accelerate very bad and wasteful human behaviours. Designing digital for Earth Experience is a key challenge and opportunity.
Buy the book by Gerry McGovern - https://gerrymcgovern.com/books/world-wide-waste/
Learn more about Netlife and Beth - https://www.netlife.com/folka/beth-stensen
Upcoming online live class...
2020-12-1237 min
World Wide Waste with Gerry McGovernBeth Stensen 'Netlife’s journey to be a Earth Experience digital consultancy'Netlife is one of Norway’s digital pioneers, having focused on usability and user experience when it was not exactly fashionable. Beth Stensen, their CEO, talks to Gerry McGovern about how Netlife is on a new journey which focuses on the Earth Experience. It’s exciting and challenging times. Digital can often accelerate very bad and wasteful human behaviours. Designing digital for Earth Experience is a key challenge and opportunity.
Buy the book by Gerry McGovern - https://gerrymcgovern.com/books/world-wide-waste/
Learn more about Netlife and Beth - https://www.netlife.com/folka/beth-stensen
Upcoming online live class...
2020-12-1237 min
This is HCD – Human-Centered Design, UX & Service Design Thinking PodcastBeth Stensen 'Netlife’s journey to be a Earth Experience digital consultancy'If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Interested in training for your organisation with This is HCD? Let's speak by booking a 15-minute call.Netlife is one of Norway’s digital pioneers, having focused on usability and user experience when it was not exactly fashionable. Beth Stensen, their CEO, talks to Gerry McGovern about how Netlife is on a new journey which focuses on the Earth Experience. It’s exciting and challenging times. Digital can often accelerate very bad and w...
2020-12-1238 min
MindfulCommerce#003: How environmentally friendly is the digital world? With Gerry McGovernFind us: Head to our community page to register & join the MindfulCommerce community as an expert, brand or merchantInstagram: @mindfulcommerceFacebook @MindfulCommerceContact Us - info@mindfulcommerce.ioWhere to find Gerry McGovern:Gerry McGovern's websiteGerry McGovern's Books - Including World Wide WasteContact Gerry - gerry@gerrymcgovern.comSponsor:This podcast is sponsored by Kollectify, a content marketing agency working specifically with Shopify solutions to successfully position and promote the app or agency Show notes:Krissie 0:00 Hello, and welcome to episode three of t...
2020-11-2358 min
World Wide Waste with Gerry McGovernNick Evanson 'Big Data growth is not sustainable'By 2035, it is estimated that there will be more than 2,000 zettabytes of data produced globally. Based on current storage pricing, 2,000 zettabytes would cost $58 trillion to store. The global economy is currently worth about $80 trillion. The pace and quantity of data production is not even remotely sustainable.One zettabyte—just one zettabyte—would require 20 trillion trees worth of paper to print out. There are about three trillion trees left on this planet. The digital world is undergoing a Big Bang of data and 90% of it is useless because we have a culture that prizes production and collection over-analysis and...
2020-11-1252 min
World Wide Waste with Gerry McGovernNick Evanson 'Big Data growth is not sustainable'By 2035, it is estimated that there will be more than 2,000 zettabytes of data produced globally. Based on current storage pricing, 2,000 zettabytes would cost $58 trillion to store. The global economy is currently worth about $80 trillion. The pace and quantity of data production is not even remotely sustainable.One zettabyte—just one zettabyte—would require 20 trillion trees worth of paper to print out. There are about three trillion trees left on this planet. The digital world is undergoing a Big Bang of data and 90% of it is useless because we have a culture that prizes production and collection over-analysis and...
2020-11-1252 min
World Wide Waste with Gerry McGovernJono Alderson 'The unseen cost of poor web design'The growth in webpage size over the years has been astounding. It is driven by a culture of delivery, a project mindset, and a feeling that the Web is this unlimited space where you can essentially do anything you want without consequences. But good web design is a complex task that many organizations are either unwilling or unable to manage professionally.
Once the initial buzz of signing off the visual design is done people want to move on. Fixing stuff is seen as a cost that the organization doesn’t have time or money for. Reframing things ar...
2020-10-2049 min
World Wide Waste with Gerry McGovernJono Alderson 'The unseen cost of poor web design'The growth in webpage size over the years has been astounding. It is driven by a culture of delivery, a project mindset, and a feeling that the Web is this unlimited space where you can essentially do anything you want without consequences. But good web design is a complex task that many organizations are either unwilling or unable to manage professionally.
Once the initial buzz of signing off the visual design is done people want to move on. Fixing stuff is seen as a cost that the organization doesn’t have time or money for. Reframing things ar...
2020-10-2049 min
UI Breakfast: UI/UX Design and Product StrategyEpisode 192: World Wide Waste with Gerry McGovernAs product people, we handle vast amounts of data without thinking about the environment. We make copies and backups of everything, and even our devices are powered to the max. Can we do better? Our guest today is Gerry McGovern, the author of World Wide Waste. You’ll learn about the current risks associated with data waste, along with Gerry’s tips on digital sustainability and minimizing your footprint.Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and follow us on iTunes, Stitcher, or Google Play Music.Show Note...
2020-10-1641 min
Bringing Design CloserVimla Appadoo 'Diving Deep into the world of Culture Design'In this episode, I had a really enjoyable conversation with the wonderful Vimla Appadoo, Co-Founder and Chief Cultural Officer for Honey Badger.
In 2019 Vimla was included in Top 100 Asian Stars in UK Tech, and was a Rising Star by WearetheCity.
Vimla's perspective on design and in particular culture design is something that really resonates with me. We chat about many aspects of leadership and internal workplace culture - we speak about what the role of a cultural designer looks like (on a day to day basis), and learn more about what sort of methods a cu...
2020-08-1837 min
Bringing Design CloserBas Raijmakers 'How do we take a global perspective on HCD while respecting local differences'Enjoy our content? Become Premium Subscriber and get access to our podcast (ad-free, and delivered earlier)
Hello and welcome to another episode of Bringing Design Closer!Today on the show, is Bas Raijmakers, co-founder and creative director of Standby, a specialist design research organisation for service innovation, based in London and Amsterdam. Bas is also a co-founder of the Reach Network (I’ll throw a link to this in the show notes). For those of you who don’t know what Reach Network is, it’s a global network of agencies specialising in human-centred design resear...
2020-08-1143 min
World Wide Waste with Gerry McGovernChris Coyier 'Easy to design, hard to use'This episode was brought to you by ThisisDoing.com
Chris Coyier talks to Gerry McGovern about how many of the tools and resources out there make it easy for developers and designers to create bloated, heavy, energy-sapping digital designs. Chris says we need new thinking and new tools that clearly indicate when we are making design decisions that are bad for the user and bad for the planet.
https://twitter.com/chriscoyier
https://gerrymcgovern.com/books/world-wide-waste/
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with...
2020-08-0647 min
World Wide Waste with Gerry McGovernChris Coyier 'Easy to design, hard to use'This episode was brought to you by ThisisDoing.com
Chris Coyier talks to Gerry McGovern about how many of the tools and resources out there make it easy for developers and designers to create bloated, heavy, energy-sapping digital designs. Chris says we need new thinking and new tools that clearly indicate when we are making design decisions that are bad for the user and bad for the planet.
https://twitter.com/chriscoyier
https://gerrymcgovern.com/books/world-wide-waste/
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with...
2020-08-0647 min
This is HCD – Human-Centered Design, UX & Service Design Thinking PodcastChris Coyier 'Easy to design, hard to use'If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Interested in training for your organisation with This is HCD? Let's speak by booking a 15-minute call.Chris Coyier talks to Gerry McGovern about how many of the tools and resources out there make it easy for developers and designers to create bloated, heavy, energy-sapping digital designs. Chris says we need new thinking and new tools that clearly indicate when we are making design decisions that are bad for the user and b...
2020-08-0648 min
Bringing Design CloserRafa Sardina '15-Grammy Award Winner Producer; How technology has affected the songwriting process and creation of music, and what Design can learn from it'
Sign up to be a Premium Subscriber and get access to our podcast (ad-free, and delivered earlier). This helps us continue to produce more content and develop This is HCD further.
In this episode, I connect with a former producer of mine, that I was lucky enough to work with way back in 2006-2008, Rafa Sardina. 60-time Grammy-nominated, 15-time winner. With a client list that looks like the most celebrated artists of the last 100 years, that include Michael Jackson, Lady Gaga, Dr Dre, Beyonce, Stevie Wonder, Celine Dion, and everyone’s fa...
2020-07-3045 min
Bringing Design CloserGeke Van Dijk 'Design Research for meaningful change'This episode was brought to you by This is Doing - Design & Innovation Online Learning
Support This is HCD by becoming a Premium subscriber.
Hello and welcome to another episode of BDC. My name is Gerry Scullion, and I’m a service designer, and founder of This is HCD and CEO of This is Doing - we provide live online design and innovation classes, providing training for service designers, design researchers, product managers, user experience designers and much more.
Today on the show, is Geke Van Dijk, co-founder and strategy director of https://www...
2020-07-2535 min
Bringing Design CloserBulelani Mfaco 'Surviving on the margins of society'This episode was brought to you by This is Doing - Design & Innovation Online Learning
Support This is HCD by becoming a Premium subscriber.
In this episode, I speak with Buelani Mfaco, a South African asylum seeker and activist based in Ireland - he’s a spokesperson for MASI, the movement of asylum seekers in Ireland and is an active voice in shedding light from within one of Irelands Direct Provision centres, Knocklisheen in Co. Limerick.
To give some background to this system, in 1991, only 9-people sought asylum in Ireland, compared to 3883 in 1997. Th...
2020-07-1654 min
World Wide Waste with Gerry McGovernErika Hall 'Speed: the most important factor in the customer / user experience'This episode was brought to you by This is Doing - Design & Innovation Online Learning
In this episode, Gerry McGovern speaks with Erika Hall from Mule Design. Gerry discusses with Erika if we've ruined web design, and if we have, what do we do about it?
https://muledesign.com/speaking/erika-hall
Buy Gerry McGovern's new book 'World Wide Waste'
Support This is HCD by becoming a Premium subscriber.
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in...
2020-07-0658 min
This is HCD – Human-Centered Design, UX & Service Design Thinking PodcastErika Hall 'Speed: the most important factor in the customer / user experience'If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Interested in training for your organisation with This is HCD? Let's speak by booking a 15-minute call.In this episode, Gerry McGovern speaks with Erika Hall from Mule Design. Gerry discusses with Erika if we've ruined web design, and if we have, what do we do about it?Buy Gerry McGovern's new book 'World Wide Waste'Creators & Guests
Gerry Scullion - Host
Stef Murphy - Producer
2020-07-0659 min
World Wide Waste with Gerry McGovernErika Hall 'Speed: the most important factor in the customer / user experience'This episode was brought to you by This is Doing - Design & Innovation Online Learning
In this episode, Gerry McGovern speaks with Erika Hall from Mule Design. Gerry discusses with Erika if we've ruined web design, and if we have, what do we do about it?
https://muledesign.com/speaking/erika-hall
Buy Gerry McGovern's new book 'World Wide Waste'
Support This is HCD by becoming a Premium subscriber.
This is HCD Podcast Network
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in...
2020-07-0658 min
World Wide Waste with Gerry McGovernKaren Peeters 'Discovering digital reliability and quality: the Toyota story'We need your support. Show some love by becoming a Premium Member.
Welcome to World Wide Waste, a podcast about how digital is killing the planet and what to do about it. What is quality when it comes to web design, web development, web management? How do we know the customer is having a quality experience? How do we know as a web professional that we are doing a quality job? These are questions Karen Peeters, General Manager, Omni-Channel Management at Toyota Europe has been asking. I must apologise that the quality of the recording of Karen's...
2020-06-1717 min
World Wide Waste with Gerry McGovernKaren Peeters 'Discovering digital reliability and quality: the Toyota story'We need your support. Show some love by becoming a Premium Member.
Welcome to World Wide Waste, a podcast about how digital is killing the planet and what to do about it. What is quality when it comes to web design, web development, web management? How do we know the customer is having a quality experience? How do we know as a web professional that we are doing a quality job? These are questions Karen Peeters, General Manager, Omni-Channel Management at Toyota Europe has been asking. I must apologise that the quality of the recording of Karen's...
2020-06-1717 min
Punk CX: Customer Experience Insights with Adrian SwinscoeUp to 90% of digital data is not used. What sort of society accepts 90% waste? - Interview with Gerry McGovernToday’s interview is with Gerry McGovern who is the founder and CEO of Customer Carewords and the author of six books on all things digital, content, transformation and online customer experience. He has just published a new book called: World Wide Waste and joins me today to talk about the book, how it came about, what we can learn from it and why it matters.
This interview follows on from my recent interview – Scaling customer support and maintaining employee and customer satisfaction even through a pandemic – Interview with Nick Misewicz of Pura Vida Bracelets – and is number 3...
2020-06-1245 min
Bringing Design CloserChris Gray 'Dealing with PTSD as a result of working as a social media content moderator'Enjoy our content? Support This is HCD by becoming a Premium Member
Hello and welcome to Bringing Design Closer, my name is Gerry Scullion and I am a service designer and trainer based in Dublin City Ireland. Bringing Design Closer is a podcast dedicated on shining the light on the complexities of embedding the design within organisations.
In this episode, I speak with Chris Gray, former content moderator for CPL a service provider and content moderation organisation for many of the large tech businesses. We speak about Chris’s experience moderating for Facebook, what that loo...
2020-05-2240 min
ShopTalk Show413: World Wide Waste with Gerry McGovernGerry McGovern talks with us about the amount of energy used sending the bits and bytes around the internet, the cost of storage, new phones vs old phones, the scale of data, and how do we adjust our process and culture to make changes?
2020-05-151h 06
Getting started in DesignRebekah Murphy 'My journey from Scrum Master to UX Designer'Enjoy our content? Support This is HCD by becoming a Premium Member
Today on the show we have Rebekah Murphy a UX Designer based in Sydney, Australia. I met Rebekah early last year and met a few times in a mentorship capacity.
Since then Rebekah has successfully transitioned into her first design role and is now the Chapter Lead for This is HCD in Sydney where she’s hosting events for the human-centred design community out there.
It’s a great episode that takes you on the journey from being introduced to Design via...
2020-05-1428 min
World Wide Waste with Gerry McGovernEric Meyer 'Overcoming complexity’s invisible force'Enjoy our content? Support This is HCD by becoming a Premium Member
Welcome to World Wide Waste, a podcast about how digital is killing the planet, and what to do about it. Eric Meyer is a passionate advocate of designing for humanity, of leaving no one behind when you create your design, of thinking deeply about how things work for everyone - not simply how beautiful they look.
Links in this episode
Eric Meyer / https://meyerweb.com/
World Wide Waste book / https://gerrymcgovern.com/books/world-wide-waste/
This is HCD Po...
2020-05-131h 07
World Wide Waste with Gerry McGovernEric Meyer 'Overcoming complexity’s invisible force'Enjoy our content? Support This is HCD by becoming a Premium Member
Welcome to World Wide Waste, a podcast about how digital is killing the planet, and what to do about it. Eric Meyer is a passionate advocate of designing for humanity, of leaving no one behind when you create your design, of thinking deeply about how things work for everyone - not simply how beautiful they look.
Links in this episode
Eric Meyer / https://meyerweb.com/
World Wide Waste book / https://gerrymcgovern.com/books/world-wide-waste/
This is HCD Po...
2020-05-131h 07
World Wide Waste with Gerry McGovernJeremy Keith 'We've ruined the Web. Here's how we fix it.'Enjoy our content? Support This is HCD by becoming a Premium Member
Welcome to World Wide Waste, a podcast about how digital is killing the planet, and what to do about it. In this session, I'm chatting with Jeremy Keith. Jeremy is a philosopher of the internet. Every time I see him speak, I'm struck by his calming presence, his brilliant mind and his deep humanity. Jeremy makes websites with Clearleft.
His books include DOM Scripting, Bulletproof Ajax, HTML5 for Web Designers, Resilient Web Design, and, most recently, Going Offline. Hailing from Erin's green shores...
2020-04-1050 min
This is HCD – Human-Centered Design, UX & Service Design Thinking PodcastJeremy Keith 'We've ruined the Web. Here's how we fix it.'If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Interested in training for your organisation with This is HCD? Let's speak by booking a 15-minute call.Welcome to World Wide Waste, a podcast about how digital is killing the planet, and what to do about it. In this session, I'm chatting with Jeremy Keith. Jeremy is a philosopher of the internet. Every time I see him speak, I'm struck by his calming presence, his brilliant mind and his deep humanity. Jeremy m...
2020-04-1051 min
World Wide Waste with Gerry McGovernJeremy Keith 'We've ruined the Web. Here's how we fix it.'Enjoy our content? Support This is HCD by becoming a Premium Member
Welcome to World Wide Waste, a podcast about how digital is killing the planet, and what to do about it. In this session, I'm chatting with Jeremy Keith. Jeremy is a philosopher of the internet. Every time I see him speak, I'm struck by his calming presence, his brilliant mind and his deep humanity. Jeremy makes websites with Clearleft.
His books include DOM Scripting, Bulletproof Ajax, HTML5 for Web Designers, Resilient Web Design, and, most recently, Going Offline. Hailing from Erin's green shores...
2020-04-1050 min
Bringing Design CloserChristine Hemphill 'Making human-centred design more human'Support This is HCD by signing up for a This is HCD Premium account
In this episode, I chat with the wonderful Christine Hemphill, MD of Open Inclusion in London, UK.
We chat openly about how Design frameworks and methods are failing not only the design community but also the people who end up using these products or services. Christine has a framework that she discusses in this episode that can help the Design community intentionally include inclusivity as part of their way of working.
https://openinclusion.com/
https://www.linkedin.com/in/christine-hemphill-9570672...
2020-04-0838 min
World Wide Waste with Gerry McGovernIntroducing 'World Wide Waste' with Gerry McGovernWe are thrilled to welcome Gerry McGovern to the This is HCD Team, and delighted to present to you his new podcast, World Wide Waste.
How do we design for less waste in digital? How can digital designers, developers and content professionals create a more environmentally friendly digital? One that uses less energy and creates less waste. One where reuse is at the core of thinking. One where the Earth Experience is central. Gerry McGovern will talk to designers who are pioneering green digital thinking and methods.
2020-03-2501 min
This is HCD – Human-Centered Design, UX & Service Design Thinking PodcastIntroducing 'World Wide Waste' with Gerry McGovernIf you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Interested in training for your organisation with This is HCD? Let's speak by booking a 15-minute call.We are thrilled to welcome Gerry McGovern to the This is HCD Team, and delighted to present to you his new podcast, World Wide Waste.How do we design for less waste in digital? How can digital designers, developers and content professionals create a more environmentally friendly digital? One that uses less energy a...
2020-03-2502 min
World Wide Waste with Gerry McGovernIntroducing 'World Wide Waste' with Gerry McGovernWe are thrilled to welcome Gerry McGovern to the This is HCD Team, and delighted to present to you his new podcast, World Wide Waste.
How do we design for less waste in digital? How can digital designers, developers and content professionals create a more environmentally friendly digital? One that uses less energy and creates less waste. One where reuse is at the core of thinking. One where the Earth Experience is central. Gerry McGovern will talk to designers who are pioneering green digital thinking and methods.
2020-03-2501 minPunk CX: Customer Experience Insights with Adrian SwinscoeMost of customer experience is cleaning and sweeping - Interview with Gerry McGovernMost of customer experience is cleaning and sweeping - Interview with Gerry McGovern who is the founder and CEO of Customer Carewords and the author of six books on all things digital, content, transformation and online customer experience. He is about to publish a new book at the end of this month: Top Tasks – A How to Guide, which provides an A to Z look at the Top Tasks methodology that Gerry has developed and has used in around 4-500 organisations around the world over the last 20 years. Gerry joins me today to talk about the book, why being gr...
2019-11-2640 min
The Sales Acceleration Show by Michael HumbletEpisode 009 - "How can anti-marketing accelerate your sales and generate revenue" with Gerry McGovernWelcome to the 9th Sales Acceleration show where together with Gerry McGovern we discuss anti-marketing, getting trust from your users, current customer obsession and changing the internal measurement model. TRUST is USE. It is getting so much harder to get attention from customers but what you need to start doing is to give attention. The cult of the new customers is driving many organisation and their internal measurement structures but this behaviour is eroding the trust in your company. Start measuring in the world of the customers as they are driven by a task, a purpose to solve in o...
2019-03-2012 min
Bringing Design CloserGerry McGovern 'Top Tasks; A method for understanding peoples product and service requirements'There's some of you might know the Top Tasks methodology already and even if you do, I'd encourage you to listen to this episode, as I break down the method to better understand the mechanics behind Top Tasks, and also get Gerry's insights into where it works well - as well as looking at the origins of the method. There's so much wisdom in this episode, I just know you'll enjoy it -
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Sign up to Gerrys McGoverns amazing newsletter
Buy Gerry's books and specifically the new Top Tasks book
This is HCD...
2018-12-1831 min
This is HCD – Human-Centered Design, UX & Service Design Thinking PodcastGerry McGovern 'Top Tasks; A method for understanding peoples product and service requirements'If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.Interested in training for your organisation with This is HCD? Let's speak by booking a 15-minute call.There's some of you might know the Top Tasks methodology already and even if you do, I'd encourage you to listen to this episode, as I break down the method to better understand the mechanics behind Top Tasks, and also get Gerry's insights into where it works well - as well as looking at the o...
2018-12-1831 min