Shows
Wild Card - Whose Shoes?68. “Every Life Matters” – an extraordinary conversation with Benedicte Symcox🎙 “You’re amazing!” But what if hearing that doesn’t feel amazing at all?In this powerful and deeply moving episode, Gill Phillips meets awesome Benedicte Symcox – parent carer, founder of Tugboat SEND Navigation, and passionate advocate for children and adults with complex needs.Benedicte’s story is breathtaking. From the moment they met at Yvonne Newbold’s wedding (!), Gill and Benedicte struck up an instant connection – and this podcast brings it to life. With wisdom, humour, brutal honesty, and astonishing lived experience, Benedicte takes us on a journey through parenting three very different children – each with their own p...2025-06-2959 min
Wild Card - Whose Shoes?67. VE Day Special - Dulcie Matthews and Dorothy Hall - Hope, Resilience, and the Spirit of Coventry🎙 Episode 67: Dulcie Matthews and Dorothy Hall – Hope, Resilience, and the Spirit of CoventryThis very special VE Day episode of Wild Card – Whose Shoes? is a real treat. 🕊️Join me, Gill Phillips, as I welcome two extraordinary women: Dorothy Hall, familiar to listeners from Episode 64, and her equally inspirational friend Dulcie Matthews, aged 88.Dulcie grew up in wartime Coventry, and shares her moving memories of a city scarred by bombs but brimming with resilience. Her evocative memoir From Paradise to Eden brings the 1940s vividly to life — and today, she...2025-05-0655 min
Wild Card - Whose Shoes?66. Dr Guddi Singh - Radically reimagining health careIn this electric, soul-stirring conversation, Dr Guddi Singh joins me to explore what it truly means to radically reimagine health. From the frontline realities of paediatrics to the bold edges of creative health and social justice, Guddi brings her full, vibrant self — and invites us all to do the same.We talk about what’s broken in our health system, why simply fixing sickness isn’t enough, and how real health is built in homes and communities, not hospitals. We shine a light on creative co-production, interdisciplinary approaches, and the untapped power of arts, storytelling and relati...2025-04-061h 10
Wild Card - Whose Shoes?65. Nicola Enoch – It’s World Down Syndrome Day! It’s the global Podcasthon!This special episode of Wild Card – Whose Shoes? is part of The World Podcastathon, a global celebration of podcasts that spark conversation, challenge perspectives, and inspire change.I’m thrilled to welcome the incredible Nicola Enoch, founder and CEO of Down Syndrome UK, a powerhouse advocate who is transforming perceptions, challenging outdated maternity care practices, and empowering families. Nicola’s journey is extraordinary—one that began with fear and stigma when she learned her son, Tom, might have Down syndrome, and evolved into a mission to support parents, shift mindsets...2025-03-2141 min
Wild Card - Whose Shoes?64. Dorothy Hall - age discrimination in the NHSIn this powerful episode, Gill Phillips chats with her long-time friend Dorothy Hall, a former social worker and fierce advocate for fairness. They explore the realities of ageism in healthcare.At 82 and a half, Dorothy brings a wealth of lived experience—as a professional, a family carer, and now as someone navigating the NHS as an older person.She highlights the stark contrast between systems that dismiss patients based on age and those that embrace co-production and shared decision-making. Dor...2025-02-1649 min
Wild Card - Whose Shoes?63: 🎉 Celebrating 10 Years of #MatExp! 🎉🎙️ Wild Card - Whose Shoes? Podcast 🎙️🎉 Episode 63: Celebrating 10 Years of #MatExp! 🎉Join us for a festive and heartfelt episode as we celebrate a decade of the groundbreaking #MatExp campaign, born from the Whose Shoes? co-production movement! This special Christmas edition revisits the vibrant energy of our 10-year anniversary event held on October 17th, 2024, blending highlights from the session with moving testimonials, joyful moments, and powerful reflections.🍋💡🍋 Why listen?The Evidence Base: Hear live testimonials and...2024-12-221h 10
Wild Card - Whose Shoes?62. Dr. George Winder Pt2 - how universal healthcare works in practiceBonus episode!Dr. George Winder and I pick up from our impactful “Don’t Medicalise Poverty” conversation (Episode 58, Universal Healthcare mini-series). George’s work is refreshing. It goes beyond prescriptions and appointments. It makes healthcare about relationships, community and plain common sense.More human and a lot more doable!We dive into stories that show the true power of social connection – from walking groups that tackle loneliness to blood pressure checks held away from GP practice walls. George opens up about the realities of community-based health: the greatest successes come from local ownership an...2024-11-2435 min
Wild Card - Whose Shoes?61. Becky Malby - Universal Healthcare Round UpIn this final episode of our mini-series on universal healthcare, in collaboration with LSBU and the Universal Healthcare Network, we bring it full circle with Prof. Becky Malby, who commissioned this enlightening journey.Over recent episodes, we've delved into stories from remarkable guests who are making universal healthcare real in their communities – from children’s services to outreach for those experiencing homelessness. Together, they’ve shown us the power of curiosity, collaboration, and plain humanity in health care.Becky reflects on their stories and challenges us with a bold question: If th...2024-11-1027 min
Wild Card - Whose Shoes?60. Bill Graham - universal healthcare in actionWe are nearing the end of our mini series of podcasts about universal healthcare, in collaboration with London South Bank University and the Universal Healthcare Network.With the NHS experiencing overwhelming demand, we need radical transformation with more power and resources within communities.So today, Bill Graham, who is a Community Coordinator with Modality Partnership, focuses on community-based solutions!Bill talks about the need for primary care to engage with communities and gives examples of how this works in practice, e.g maximising COVID-19 vaccine uptake among Asian populations and increasing childhood vaccination...2024-10-2738 min
Wild Card - Whose Shoes?59. Kim Shutler – VCSE’s vital role in transforming health careAnd so we continue our mini series of podcasts on universal healthcare, in collaboration with London South Bank University and the Universal Healthcare Network!Kim Shutler shares insights on the role of the voluntary sector in healthcare, with a focus on community-based solutions.With the NHS experiencing overwhelming demand, we need radical transformation with more power and resources within communities.Lemon lightbulbs 🍋💡🍋🍋 Let’s maximise voluntary sector potential in health care🍋 Create the conditions for VCSEs to thrive and transform healthcare by shifting power and resources closer to communi...2024-09-2930 min
Wild Card - Whose Shoes?58. Dr. George Winder - Don’t medicalise poverty🎙️ Wildcard Whose Shoes? - “Don’t Medicalise Poverty” with Dr. George Winder, GP in LeedsIn this powerful episode of ‘Wildcard - Whose Shoes?’, host Gill Phillips sits down with Dr. George Winder, a passionate GP from Leeds, to explore a critical issue in healthcare: the medicalisation of poverty. George shares eye-opening stories from his work, revealing how social injustice and poverty affect health and well-being—and why simply prescribing medication isn’t the answer.Gill and George discuss real-life examples of how local care partnerships and community support networks are making a difference in Leeds. From housing...2024-09-0823 min
Wild Card - Whose Shoes?57. Tom Holliday - Children get lessHere is the first episode of this special mini podcast series, in collaboration with London South Bank University and the Universal Healthcare Network. (You will remember that Episode 56 with Professor Becky Malby was our first ‘bookend’ to introduce this series and tell you why Universal Healthcare is important)Dr Tom Holliday is my first guest to dive in and share examples of how universal healthcare works in practice, breaking down traditional barriers to deliver more personalised care in a more equitable and human way.Tom, as well as being a great friend of mine...2024-08-0450 min
Wild Card - Whose Shoes?56. Becky Malby - Universal Healthcare National Inquiry Becky Malby - (Bookend 1)I was delighted when Professor Becky Malby asked me to host a special series of podcasts in collaboration with London South Bank University and the Universal Healthcare network. We are keen to tell you more about the Universal HealthCare National Inquiry report, why universal healthcare is so important and to introduce you to some of the movers and shakers who are making it happen in different parts of the country. To start (and later finish) the series, we are recording a couple of ‘bookends’, chatting to the inimitable Becky herself...2024-07-0725 min
Wild Card - Whose Shoes?55. Steven Russell - children in care deserve betterWhen I originally set up the Wild Card - Whose Shoes podcast series, I wanted to provide a way of amplifying the voices of people who inspire me and who are making a difference. Steven Russell simply had to be a guest because his story is so important. Steven tells his own story of growing up as a child in care, the emotional trauma and insecurity that can result, but showing huge resilience and strength, surviving the system.Everyone who works with children or has children in their lives needs to hear it – such an eye-opener abo...2024-06-161h 03
Wild Card - Whose Shoes?54. Mary Salama - connecting across boundariesI’m so excited to be talking to my good friend Mary Salama, a wonderful consultant paediatrician in Birmingham. Mary is one of my absolute faves - a lovely, warm person, who makes extraordinary things happen, rather than just talking about what needs to change.And to do that for children and young people, has to be the very best thing! Driven by frustration and a deep understanding of the need to improve healthcare systems, Mary focuses on human factors and connecting across boundaries.Mary is leading the way with coproduction and empo...2024-05-0552 min
Wild Card - Whose Shoes?53. Angela Catley - When I Get OldI first met Angela Catley in the very early days of Whose Shoes?, so back in about 2009, when she did a very lively and slightly bonkers presentation at a conference. I remember how Angela used her slides as just a very rough guide, while telling wonderful stories, and occasionally flicking on from one slide to the next as she went. I found it refreshing!It was full of energy, and she spoke common sense which really resonated with me. She despaired about bureaucracy and talked about HR type functions as the ‘Stuff department’ - often stuff g...2024-04-0756 min
Wild Card - Whose Shoes?52. Dr. Matt Hill - creating the conditions for healthcare teams to flourishToday, I invite you to meet Dr Matt Hill – I hope you enjoy the warmth and wisdom he brings to this podcast series as much as I do!I heard Matt speaking at the online NNAP conference, the National Neonatal Audit Programme, which showcased best practice in neonatal care. Matt is the Clinical Adviser on Safety Culture for NHS England and was one of the keynote speakers.He was talking about creating the conditions for a perinatal team to flourish – but it became clear to me that what he said would help ANY health...2024-03-0340 min
Wild Card - Whose Shoes?51. Sam Jackman - co-founder of Boost InnovationsHey, it’s great to be back! 🍋🍋🍋So, for all those who enjoy the ‘Wild Card - Whose Shoes?’ podcast, welcome to Season 2! It has been lovely to hear from so many of you, saying that you are missing the podcast and asking when it is coming back. Well, here it is! At the beginning of last year, 2023, I was diagnosed with breast cancer. And not for the first time. Being quite a private person, but also quite out there, in terms of Whose Shoes events, social media, hosting a p...2024-02-0452 min
Wild Card - Whose Shoes?50. Kate Pound - nobody is 'hard to reach'A blaze of ‘lemon lightbulbs’ today talking to Kate Pound, a fabulous nurse focusing on ‘JUST DO IT’ actions that make a big difference. Kate grew up in a hostel for fishermen and that rich and varied experience gave her a deep understanding of people and the imagination to find alternative ways of reaching the so-called ‘hard to reach’. She is a great storyteller and you will pick up LOTS of practical tips. Kate is a trustee of the Fishermen’s Mission and we would love you to learn more about them – and appreciate fishermen beyond the occasio...2023-05-2848 min
Wild Card - Whose Shoes?49. Behind the scenes of our 'Whose Shoes' work with children and families Building on the theme of storytelling and creativity. How do we get people to come along to our events? What is Whose Shoes anyway? Today I am talking to Lyse Edwards and Rachel Crook from the Children and Families team at Midlands Partnership University NHS Foundation Trust as we prepare for our forthcoming Whose Shoes events in May - looking to make care more holistic for children and families and to improve perinatal mental health.We talk about some of the more creative methods we are using to draw people in and e...2023-04-3041 min
The Obs PodEpisode 139 Building community relationships to tackle inequalityThis week I am talking to the fabulous midwife Rosie Murphy about her Dazi project: 'Improving outcomes for women from minoritised ethnic backgrounds'. We discuss how a new approach is needed by not only maternity services but the wider NHS.Want to know more?Rosie's 3 blogs about her projecthttps://healthinnovationnetwork.com/insight/partnering-with-minoritised-women-to-improve-maternal-outcomes/https://healthinnovationnetwork.com/insight/recommendations-for-improving-perinatal-health-inequalities/https://healthinnovationnetwork.com/insight/maternal-inequality-trying-to-change-structural-issues/Rosie's previous interview with Gill Phillipshttps://whoseshoes.buzzsprout.com/1838805/12096718E learning for healthhttps://portal.e-lfh.org.uk/Catalogue/Index?HierarchyId=0_58160_58165_57464&programmeId=58160...2023-04-2257 min
Wild Card - Whose Shoes?48. Pippa Kelly - dementia campaigner extraordinaire!Continuing the recent storytelling theme, and in solidarity with the #StartWithPeople event run by the Public Participation team of NHS England this week ...For the first time in the series, I'm picking up threads from our #dementiachallengers work, and where better to start than talking to my friend Pippa Kelly, award-winning, blogger, journalist, dementia campaigner, author and public speaker!Storytelling … and creating ripples ... BIG RIPPLES!!🍋🍋🍋 Enjoy! Lemon lightbulbs 🍋💡🍋‘Wild Card – Whose Shoes’ podcast series is helping great people have a voice We don’t necessarily set out to become influential cam...2023-04-021h 00Wild Card - Whose Shoes?47. The power of storytelling - it's liberating!People ask me about the Whose Shoes story?🍋 How did I come to produce a board game? 🍋 What inspired it?🍋 Has it changed much over the years?Well, on 2 Feb, Kristin Johnstad from Minneapolis, invited me to tell my story at a Liberating Structures Q Community group, using 'Shift and Share' - hopping between breakout rooms, telling the same story to different groups. It was fun getting the reaction and questions from an international audience.It led to a wh...2023-03-1230 min
Wild Card - Whose Shoes?46. Rosie Murphy - addressing health inequalities in maternityRosie Murphy is a midwife doing fantastic work around health inequalities, including the coproduction workshop we co-led in Croydon.Our conversation builds on Episode 45 with Noreen Bukhari. I hope Rosie and Noreen will connect and exchange notes on their excellent work in Coventry and Croydon, supporting women from black and ethnic minority communities.I met and became friends with Rosie through her prestigious Darzi fellowship – Rosie's work was rated as exceptional.Lemon lightbulbs 🍋💡🍋Racism is not just about shouting expletives - it is complexWe all have unconscious biasThere is unwilling...2023-02-191h 06
Wild Card - Whose Shoes?45. Noreen Bukhari - supporting women from ‘BAME’ communitiesHealth inequalities are in the news at the moment, with NHS organisations setting out to understand and address them, with a strong focus on the needs of people from different cultural backgrounds.But where do third sector (community) groups fit in? How do you build trust with women and families from Black and ethnic minority communities and design services that are flexible enough to meet people’s needs?It is not a quick fix.They seem to be doing something right in Coventry but it is a formula that has been buil...2023-01-2954 minWild Card - Whose Shoes?44. Happy New Year! Where do we go from here?Happy New Year - and thank you for listening! For pretty much the first time ever, I’m starting the New Year with a plan. Or at least I thought I was. But, in the words of John Lennon, “Life is what happens to you while you’re busy making other plans” so perhaps planning is overrated. Whose Shoes has had a pretty crazy, organic development up until now, so I’m sure it will continue to find its own course. We’ll see. So, in this podcast, I look ahead to some of the Whose Sh...2023-01-0824 min
Wild Card - Whose Shoes?43. #WildObs Part 2 - Christmas Special, 2022As we hit the festive season, join me and my 'magic mate', Florence Wilcock, as we reflect on 2022 and have a little fun.Florence is a consultant obstetrician, a great friend and my co-founder of #MatExp. We chat about some of our key advent-ures in 2022, building on the #WildObs podcast we recorded at the end of 2021.Florence hosts the informative and engaging The Obs Pod podcast, talking about all things maternity from the perspective of a person-centred obstetrician. It has something for everyone.We are looking forward to 2023, particularly working on the new d...2022-12-181h 10The Obs PodEpisode 126 WildObs Part 2As we hit the festive season join me and my great friend Gill Phillips of the wildcard whose shoes podcast as we reflect on 2022 and have a little fun.Thank you for listening throughout 2022, see you next year!Thank you all for listening, My name is Florence Wilcock I am an NHS doctor working as an obstetrician, specialising in the care of both mother and baby during pregnancy and birth. If you have enjoyed my podcast please do continue to subscribe, rate, review and recommend my podcast on your podcast provider.If you have found...2022-12-181h 13
Wild Card - Whose Shoes?42. Rachel Power - patients as equal partners in the NHSToday I am talking to Rachel Power, CEO of the Patients' Association. Huge thanks to our mutual friend, Yvonne Newbold for introducing us!The Patients' Association was established almost 60 years ago and is a membership forum - why not join? Rachel is a strong advocate for patient partnership; her organisation is highly influential, helping patient voices be heard by NHS England and the government.I'm hoping that this important conversation will form a bit of a 'pincer movement' with Episode 25, in which Miles Sibley, founder of the Patient Experience Library provides real evidence...2022-12-0430 min
Wild Card - Whose Shoes?41. Lesley Goodburn - #SethsLegacy. Raising awareness of pancreatic cancerSo today I am fulfilling a pledge. If you look at the Purple Rainbow website, you can make pledges #SomethingForSeth, as part of the legacy for Seth Goodburn, who sadly died of pancreatic cancer in 2014. My pledge was to invite his wife Lesley to share the story on the podcast, and I am delighted to do so today! Lesley has done extraordinary work to raise awareness of this cruel disease and help so many other families going through the same experience.This is my first ever one-to-one conversation with Lesley – I hope you enjoy...2022-11-2042 min
Wild Card - Whose Shoes?40. Prof. Cath Crock - music in health care - our first international podcast guest!My 1st international guest - Prof. Cath Crock, founder of Hush Foundation, Melbourne. Using music to bring kindness into health care.Cath’s work is 100% in tune 🎹 with Whose Shoes, bringing creativity and humanity into health care. I met Cath through Bob Klaber’s monthly kindness sessions. Cath and Nicki Macklin from NZ are regular contributors, joining in the early hours!Social movements for kindness in health care are growing internationally.The Gathering of Kindness is an amazing line-up of international speakers, demonstrating how kindness makes a difference. Get involved!Lemon ligh...2022-11-0651 min
Wild Card - Whose Shoes?39. Art Of the Possible - Fab NHS StuffThis week, I was delighted to be invited to kick off the ‘Art of the Possible’ festival, hosted by Fab NHS Stuff.It’s been a lively programme focused on making good stuff happen - five days packed full of short webinars and other goodies, offering practical tips and resources to help people turn their quality improvement pledges into reality. I always enjoy getting involved in simple stuff that makes things happen, and NHS Fab Stuff is up there with the best! I was chatting with Terri Porritt and Rachel Jury about meaningful coprodu...2022-10-2431 min
Wild Card - Whose Shoes?38. Sarah Land - founder of the Peeps H.I.E. CharityToday I’m talking to Sarah Land, another wonderful person who is using her own lived experience to help others.Until a short time ago, I hadn’t heard about Sarah, who is the founder of the Peeps H.I.E. Charity.Now I seem to be hearing about her everywhere I go. Such is the nature of networking. And, very rewarding in the context of my strong belief that these inspirational stories need a much wider audience!Thank you, Rachel Crook, (Episode 34) for introducing me to Sarah and to everyone driving positive chan...2022-10-0933 min
Wild Card - Whose Shoes?37. Daisy Mackey - Don't make assumptions about people!Today I am speaking with Daisy Mackey, a young woman in the final stages of the prestigious NHS Graduate Management Trainee SchemeDaisy will make a great leader in the NHS – watch this space!I found Daisy’s story truly inspirational - I am thrilled to have the chance to share some of it with you today.Lemon lightbulbs 🍋💡🍋The power of connections! – thank you Lisa Rodrigues for connecting us.Some people with mental health conditions/ invisible disabilities have a choice as to when/ whethe...2022-09-2541 min
Wild Card - Whose Shoes?36. Keep calm and carry on 70 years of continuityHow often does that happen in the modern age?Or ever really? You don’t need me to tell you it has been the most extraordinary week, so I wanted to take a bit of time to put a marker in the sand, before it too slips away. Going off piste from my normal theme of healthcare improvement, to share a few thoughts about the death of the Queen, my Mum, the war, and how it has all affected me personally.I hope it reson...2022-09-1128 min
Wild Card - Whose Shoes?35. Claire Gartland & Amanda Pike - LISTENING to women and families, maternity and neonatalOne of our major #MatExp #WhoseShoes projects is called ‘Nobody’s Patient’. This included exploring the interface between maternity and neonatal care, and how families experience this.Our podcast guests today are from Lincolnshire, who were the FIRST in the country to set up a joint ‘Matarnity and Neonatal Voices Partnership’ – these LMNS groups have since spread across the country.How did they do it? What did they learn? How disd it lead to the first MILITARY Voices Partnership.In a lovely blend of lived and learned experience, Claire Gartland, Amanda Pike (and Sue Jarvis i...2022-09-0438 min
Wild Card - Whose Shoes?34. Rachel Crook - caring for little ones, as a mum and a nurse!Today we continue the theme around support for children and families.My guest is Rachel Crook, who is a mummy to 2 young girls AND a paediatric nurse. I met Rachel when she spoke at a recent Whose Shoes event in the Midlands, focusing on early years’ care. I was thrilled she agreed to talk to me on the podcast and give us an insight into her ‘both sides of the fence’ experiences.The combination of having both lived and learnt experience can sometimes be the most powerful of all … Lemon lightbulbs 🍋💡🍋Being a parent, wor...2022-08-071h 06
Wild Card - Whose Shoes?33. Aishah Farooq - children and young people need a voice too!Today, we are talking about health care and support for children and young people, so of course it is vital to hear from that age group. I‘m delighted to welcome Aishah Farooq, a young person who is using her lived experience of healthcare services to bring change at national level.Aishah talks about her journey to become a national advocate for children and young people, and why this matters.Aishah is also a student at the University of Bristol … where I studied many years ago!I spotted Aishah and connected with her through...2022-07-2438 min
Wild Card - Whose Shoes?32. Dr. Bob Klaber - kindness matters!Today, I‘m talking to Bob Klaber - a charismatic London paediatrician, building a global movement for kindness.Like ‘Whose Shoes’, Bob is exploring a topic that could be seen as ‘soft and fluffy’, and bringing it centre stage. Bob’s kindness movement was featured at the Quality and Safety Forum in Gothenburg. I was delighted to contribute to one of the crowdsourced videos.Lemon lightbulbs 🍋💡🍋Important to contextualise healthcare in people’s lives - find out what matters to themShare the power. Use healthcare appointments to codesign ways to maximise quality of lifeSee things from...2022-06-2640 minWild Card - Whose Shoes?31. #WMTY - What Matters To You?"What matters to you?"‘What matters to you?’ is a brilliant global movement, whereby healthcare professionals ask patients what matters to them, in terms of personalising healthcare.It is about listening and hopefully understanding what matters to the patient in the larger context of their life. This will vary greatly between individuals – people’s priorities are different. Their circumstances, their values, their attitudes are unique. What matters toeach of them will all be different.It is brilliant that this is being increasingly recognised as being important in health care, rather t...2022-06-1326 minThe Obs PodBonus !I wanted to share this episode of WildcardWS podcast with my friend Gill Phillips. If you haven't already listened to her podcast its a set of incredible thought provoking conversations.This one is a fantastic conversation with a fellow obstetrician Alison Wright currently working on the iDecide tool a tool to help ensure informed consent in labour.Want to listen to some more?https://whoseshoes.buzzsprout.com/Thank you all for listening, if you have enjoyed my podcast please do continue to subscribe, rate, review and recommend my podcast on your podcast provider. D...2022-05-2639 min
Wild Card - Whose Shoes?30. Alison Wright - personalised maternity care. Opportunities and challenges.Today I am talking to a ‘Fab Obs’. #FabObs is the hashtag we use in our #MatExp social movement - an obstetrician who ‘gets it’. Listening to what matters to women. Finding ways to prioritise, obviously, the safety of mother and baby, but really listening to women – and indeed helping them tease out the choices and birth options. And today that #FabObs is Alison Wright. Alison is the immediate past Vice-president of the RCOG (Royal College of Obstetricians and Gynaecologists) – a big advocate for the RCOG women’s network, embedding women’s voices into every aspect of t...2022-05-2237 min
Wild Card - Whose Shoes?29. "What IS an ODP?" Anitha Rego and Sue Robb tell us - celebrating #ODPDay!Today is ODP Day - #ODPDay! So I was approached by Carrie Biddle, regional Head of Allied Health Professionals for the South-west region, to help raise awareness of this important profession and hopefully encourage some new people to think ‘this is for me!’ 🍋💡🍋But what is an ODP? 🤷🏼♀️An Operating Department Practitioner.Works in operating theatres …Still none the wiser?Join us as Anitha Rego, a theatre nurse from Torbay, and Sue Robb, an ODP from Gloucestershire, discuss their respective roles and talk about their career paths and opportunities. Sue started out as a hospital...2022-05-1437 min
Wild Card - Whose Shoes?28. Janina Vigurs - Storyteller - *Embrace the Ridiculous*Building on last week’s extremely popular episode with Rachel Tomlinson, this week I am chatting to Janina Vigurs, one of the parents I had the privilege of interviewing for the amazing Newbold Hope conference.Janina spoke from the heart about her experience of parenthood and her daughter who has been diagnosed with autism, and what she has learnt through the supportive Newbold Hope community. As I chatted to Janina and got to know her a little better, I found that we both share a love of storytelling, having fun and much more.I...2022-05-0134 min
Wild Card - Whose Shoes?27. Rachel Tomlinson - a progressive head teacherIn the words of Yvonne Newbold MBE: “Whatever you're doing, please stop and find 35 mins to listen to this fabulous conversation between 2 of my favourite people. Listening to Rachel talk about the simplicity of kindness and empathy in transforming schools to welcome, include and make every child feel safe blew me away”(Learn more about Yvonne’s fantastic work at Newbold Hope in Episode 13)I always hoped this podcast would be about bringing in new people in order to bring in fresh ideas and perspectives.Rachel Tomlinson is the head teacher of Barro...2022-04-1735 min
Wild Card - Whose Shoes?26. My acceptance speech for CBE, Lemon Class 2020, awardYesterday, my good friend Florence Wilcock, creator of the wonderful 'The Obs Pod' podcast series which follows her life and work as an obstetrician, published a fascinating episode called 'Awards', mainly talking about the growing culture of awards in the NHS. It is thought-provoking and real - I thoroughly recommend it.Without wanting to give too much of a 'spoiler', it includes a story that has hitherto been 'secret' - my CBE, Lemon Class 2020, award. By far, my best award ever - albeit, a little unusual.Flo’s podcast sparked a whole mix of thoughts an...2022-04-0324 min
Wild Card - Whose Shoes?25. Miles Sibley, Founder of Patient Experience Library'Whose Shoes' looks at issues from different perspectives. But what weight, do those perspectives have? Lived experience, learned experience? Is your version of what happened a ‘medical report’, regarded as evidence, but my version just anecdotal, a ‘patient story’?What is regarded as admissible or inadmissible evidence?Miles Sibley is editor of Patient Experience Library and fab weekly newsletters and a quarterly magazine, finding practical ways to bring patient experience to the fore and share best practiceHuge synergy with my Whose Shoes work - ensuring patient experience is taken seriously and people know...2022-03-2046 min
Wild Card - Whose Shoes?24. Tribute to Mum, @Gills_Mum - 100th birthday!Today would have been my Mum’s 100th birthday. Wow!For those of you who used to enjoy tweeting with her @GIlls_Mum, this is a bit of a trip down memory lane.A bit of a self-indulgence, getting a chance to chat about Mum, what made her tick, some snippets from our recorded conversations together ... and a String Quartet!We dip in and out of health care - in the shoes of someone who really didn't want to go there (care plans, advance care planning and all that STUFF) and just want to...2022-03-0938 min
Wild Card - Whose Shoes?23. Angela Cornwall - Speedy Boarding. The passport to top health careToday I'm talking to Angela Cornwall, with thanks to Carol Munt (Episode 7) for introducing us!Angela uses her experience as a family carer to make great things happen. She designed a ‘passport to care’ to make sure clinicians have exactly the information they need to deal with a rare condition, such as Diamond Blackfam anaemia which Angela’s daughter has.I love it when people come up with simple ideas that would be useful for other families. But they often find it difficult to get their solutions adopted - Angela's 'Speedy boarding' makes sense! 2022-02-2049 min
Wild Card - Whose Shoes?22. 'Symphony of Us' - please disturbGill Phillips @WhoseShoes reflects on a week of gathering ideas and examples around the use of music in storytelling, listening to 'ordinary' people and spreading best practice.Celebrating 'ordinary' people who are not so ordinary.Lemon lightbulbs 🍋💡🍋Creativity and music are powerful ways of reaching new audiences, or reaching 'old' audiences in new waysWild Card Podcast Series ... is also a 'Symphony of us' !We are all human beings - be curious and find out about others. You will have far more in common than you have differences. Connections are everywhere.It is courageou...2022-02-1318 min
Wild Card - Whose Shoes?21. Cristina Serrão - Lived Experience AmbassadorToday I am talking to #LadyLXA. Cristina Serrão, host of Lemonade Radio,. Cristina pushes the boundaries and uses lived experience to drive positive change. Expect the unexpected from this energy-packed, inspirational podcast guest. Cristina is in the Shaw Trust Power 100 and a fantastic role model, raising the profile of disabled people. Cristina shares some of her personal challenges, and some of the special people who have helped her along the way. Cristina has a very, how shall I say, colourful past, and she always adds colour wherever she goes. She works as a...2022-02-0650 min
Wild Card - Whose Shoes?20. Shine A (Lemon) Light(bulb) on co-productionGill Phillips and Florence Wilcock, co-founders of the powerful #fMatExp social movement, talk about the coproduction work they have done together since 2014. To make this manageable in 30 minutes, they choose a small but hugely important area of their #MatNeoQI work, which has so much potential to improve the lives of new families when their baby needs neonatal care. We talk here about women and families who all too often fall between maternity and neonatal services, one of the 3 themes of the 'Nobody's patient' project, for which powerful Whose Shoes scenarios and poems were produced to spark crucial c...2022-01-3042 min
Wild Card - Whose Shoes?19. Midwifery Matters! - #Intentional coffee with Sarah-Jane Pedler and Gaynor ArmstrongIn today’s episode, I’m bringing together 2 people who are literally meeting for the 1st time. A world-exclusive #IntentionalCoffee podcast! For those who are old enough, think Cilla Black …My podcast guests have never previously seen each other or spoken in any way. But they share a passion for midwifery and I think they’re gonna ‘gerralong’. Gaynor Armstrong, Director of Midwifery, UHCW in Coventry and Sarah-Jane Pedler, Lead Professional Midwifery Advocate (PMA) in Cornwall will tell you why MIDWIFERY MATTERS.Their passion for their chosen career/ vocation shines through...2022-01-2343 min
Wild Card - Whose Shoes?18. Family Integrated Care - what do parents say?Family Integrated Care makes a huge difference to families when their baby is in neonatal care. Today I am talking to Nadia Leake and Rachel Collum, two mums who have had babies in neonatal care, and are doing wonderful work in this area.In a nutshell“Parents and babies need each other and must stay together, with their relationship nurtured and supported from the very beginning throughout the neonatal experience and into the community.”Family Integrated Care is the way forward! It has come such a long...2022-01-1653 min
Wild Card - Whose Shoes?17. Rachel @Rocking2StomasToday's guest, Rachel Jury, is winner of the National Diversity Award 2018 for positive role model for disability.She tweets as @Rocking2Stomas, and refers to herself as one of the community of ‘Double Baggers’. I’m looking forward to helping break a few more taboos by hearing Rachel's story today. Lemon lightbulbs 🍋💡🍋sWe all need purpose – it is not about ‘catastrophising’, it is about compassion and being supported to move on with our livesDon’t assume that because you have said the words, the other person has understood, processed the news, consentedIf people get giv...2022-01-0949 min
Wild Card - Whose Shoes?16. Anna Geyer - the power of visual recordingHappy New Year!I'm kicking off 2022 by talking to the person who helps bring our Whose Shoes events alive and ensures they have lasting impact. Our combined approach to coproduction has been described as magic. One and one definitely equals more than two.Anna Geyer, Director of New Possibilities, is my long-term friend and partner in crime. We look back at what we've achieved together - a fascinating and often unpredictable journey, not least with everything we've had to change and develop during the pandemic.We celebrate 20 years of Anna's fab enterprise. When I first invented W...2022-01-0246 min
Wild Card - Whose Shoes?15. #WildObs - Gill n #FabObs Flo - Christmas Special 2021Welcome to WildObs – A Mash-up of 'The Obs Pod' and 'Wild Card - Whose Shoes' podcasts as a 2021 Christmas special !!#MatExp co-founders Gill Phillips, creator of 'Whose Shoes' and my good friend #FabObs Florence Wilcock, chatting about our advent / musical adventures over the years. 🍋💡🍋 CROWDSOURCED FILMS#MindNBody Advent videos, 2018 – perinatal mental healthCrowdsourced videos made by a diverse range of fab people who were involved in the #MatExp MindNBody project - developing new Whose Shoes resources to promote a holistic approach to perinatal mental health. Whose Sh...2021-12-241h 05The Obs PodEpisode 85 WildObs Festive SpecialIts the festive season & that calls for something a little special. In this episode I have clubbed together with my good friend Gill Phillips the creator of WhoseShoes & the WildcardWS podcast for an exploration of some of our maternity #MatExp work, pulling together some of our #MatExp-Adventures with a musical theme.Want to explore more?#MindNBody Advent videos, 2018 – perinatal mental healthCrowdsourced collection of videos made by a diverse range of fab people who were involved in the #MatExp MindNBody project Whose Shoes - Advent 2020 #M...2021-12-241h 06
Wild Card - Whose Shoes?14. Dr. Alice Ladur - Using Whose Shoes in PhD work with men in Uganda to improve maternity outcomesThis is a very special podcast for me - a story I was really keen to capture as it deserves a large audience.Today I am speaking to Dr Alice Ladur, who has used my Whose Shoes board game in her PhD project in Uganda, working with men to bring about culture change and improve maternal and the enable outcomes.It is a very powerful story and the immediate changes and outcomes are extraordinary. There is so much scope to build on this project and save lives.I am delighted that Alice won...2021-12-1242 min
Wild Card - Whose Shoes?13. Yvonne Newbold MBE - founder of Newbold HopeToday, I'm talking to my good friend Yvonne Newbold, MBE, founder of Newbold Hope. Smashing taboos and giving hope to families, reducing anxiety-led difficult and dangerous behaviours in children and young people with additional needs and disabilities. Lemon lightbulbs 🍋💡🍋Please see the chapter headings! Struggling with the word count this week and we prioritised sharing links: Yvonne’s Xmas SpecialAn online training webinar, full of tips, tricks and strategies that can keep things much calmer and happier for the whole family over Xmas Newbold Hope – Support Group fo...2021-12-051h 01
Wild Card - Whose Shoes?12. Dr Terri Porrett - #FabNHSStuff - and so much more!Today is #FabChange21 - the Fab Change 21 Festival - and how better to celebrate this than to chat with Dr Terri Porrett, otherwise known as ’The Blonde.’ You can find out more about 'being blonde', and how it relates to quality improvement, during the podcast!Gill Phillips will be running a 'Whose Shoes - Poet's Corner' as part of #FabChange21 - you can pitch up and join the day's activities here: FabChangeFestival 21 Programme (fabnhsstuff.net)A specialty nurse, and Head of Education for the Ostomy division at Coloplast, Terri has huge experience. Today we are t...2021-11-2438 min
Wild Card - Whose Shoes?11. Professor Lesley Page, talking about today’s #MarchWithMidwivesToday I am talking to Prof Lesley Page, CBE, an internationally respected voice of midwifery!As co-founder of #MatExp, the social movement to improve maternity experience, improving maternity is very close to my heart. It's well known that there's a growing problem at the moment around the shortage of midwives, and other pressures. #MarchWithMidwives has been arranged to raise awareness of the issues around the country. I'm looking forward to joining my local event in Coventry. I wanted to talk to someone who I really respect and who will be able to speak freely about this important top...2021-11-2147 minWild Card - Whose Shoes?10. Gill's reflections - the story so farSo, who would have thought it? We've got to 10 episodes already. So I thought I'd do something a little bit different and stop and reflect on my podcasting journey so far.The short version is: 'I'm loving it'!... but it has had its share of excitement, a few ups and downs, and with lots of learning along the way. The one thing that is certain is that I am not short of inspirational podcast guests, with lots more fascinating people coming up, and I am so enjoying chatting to everyone and collecting their 'lemon lightbulbs'. 2021-11-1433 min
Wild Card - Whose Shoes?9. Dr. Rachael Grimaldi - co-founder of CardMedic®Today I'm talking to Rachael Grimaldi, co-founder of the multi-award-winning CardMedic® and one of the most inspirational movers and shakers I've ever met. CardMedic is a brilliantly simple and unique digital communication tool. Rachael is a mum of three young children, a NHS clinical entrepreneur, and an anaesthetist. She is also a lovely warm, generous human being, always connecting and encouraging others. . And I've loved following her amazing journey since we first became aware of each other's work at the start of the pandemic. Rachael tweets as @CardMedicLemon lightbulbs from Rachael’s session 🍋🍋🍋Make peop...2021-11-0731 min
Wild Card - Whose Shoes?8. Rachael Wong - Halloween SpecialChildren's author, community and charity whizz, fund-raiser and so much more ...Rachael and I hope you enjoy our Halloween Special in which we explore whether creativity and innovation in health care and beyond needs to be .... SCARY!Lots of lemon lightbulbs! 🍋💡🍋 See 'chapter headings' for more detail and to pick out your favourite bits, including:Ghosts – don’t be scared by the ghosts of past failures, things that haven’t gone well. No two set of circumstances are the same. Perhaps last time it was just a case of your t...2021-10-3124 min
Wild Card - Whose Shoes?7. Carol Munt - why we need pirates!Today I talk to Carol Munt, one of the HSJ top 50 ‘patient leaders’ in the country.I love Carol’s common sense approach to quality improvement in health care. Carol has many different hats, including her own lived experience, looking after her mum with dementia and being a nurse in A&E! I think this episode contains a lot of wisdom, so a great contribution to this podcast series which aims to collect useful insights for Amanda Pritchard, the new CEO of the NHS. A meeting with Carol would be wonderful!Lots of lemon lig...2021-10-2432 min
Wild Card - Whose Shoes?6. Joan Pons Laplana - creative disruptionToday we are walking - or should I say running - in the shoes of Joan Pons Laplana. Joan is one of the most interesting JFDI people I know. We all want to support the NHS, but Joan adds fun and creativity, so that we can all feel part of his adventures. Joan has just run the London Marathon , dressed as a pint of Guinness, raising money for Cavell Trust - supporting nurses at times of hardship.Joan is exactly the sort of person I want to speak to in this podcast series – Full of ideas about how...2021-10-1730 minWild Card - Whose Shoes?5. Pandemic poems - with crowdsourced voicesIn the early part of the pandemic, early summer 2020, we ran a series of #VirtualWhoseShoes sessions, sharing innovative best practice during the pandemic and exploring the particular challenges faced by different groups of people. The work was influential and led to a lot of interesting speaker opportunities, as well as helping people ( including us!) realise that we could keep our core business going and enabling us to run adapt our workshops among them online. You can read the report here: https://fabnhsstuff.net/fab-stuff/the-whose-shoes-phenomenon-a-catalyst-for-change-in-health-and-social-careToday I have collected some of the most popular ones – using poems...2021-10-1019 min
Wild Card - Whose Shoes?4. Leanne Howlett - our first #MatExp, 'lived experience' guestMy first #MatExp guest!Huge thanks to busy mum (and so much more!) my friend Leanne Howlett for sharing her experience of perinatal mental health and how she is using it to help others.We are hoping this episode will be influential in raising awareness and spreading some of the, often very simple, ideas that we discuss. Please give us some feedback. We are really hoping to build the conversation.Lots of lemon lightbulbs! 🍋💡🍋 See 'chapter headings' for more detail and to pick out your favourite bits, including:2021-10-0336 min
Wild Card - Whose Shoes?3. Dr Tim Fawns - an engaging approach to clinical educationJumping off in a different direction today. Clinical and digital education. Dr Tim Fawns was flagged up by one of his students, Katie Cullum, as one of the most engaging people she had come across.Tim was the lecturer when she did a postgraduate certificate in clinical education online at the University of Edinburgh. This program is run for medics, dentists, nurses etc and apparently this module generally can be seen by students as a ’needs must’ to get into education, whereas Katie found Tim’s collaborative approach to learning was inspirational and I needed to spe...2021-09-2633 min
Wild Card - Whose Shoes?2. Dr Farzana Hussain - a fellow HSJ100 Wild Card!My very first podcast guest!Very special indeed that my good friend Dr Farzana Hussain, GP of the year 2020 and fellow #HSJ100 Wild Card, dived in to do this with me. This is exactly the tone I am wanting for the podcast series – full of humanity, wisdom, curiosity and very informal. Please give us some feedback. We are really hoping that you enjoy our conversation. Lots of lemon lightbulbs! (See 'chapter headings' for more detail and to pick out your favourite bits) including:Understand the wider determinants of health...2021-09-1929 min