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Showing episodes and shows of
Gowri Ramkumar
Shows
Knowledgebase Ninjas
Discussing how to transition from an English Professor to Technical writer with Lindsey Gilbert, Technical Writer at Paradox
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2022-09-28
13 min
Knowledgebase Ninjas
How to craft exceptional documentation that attracts and serves customers with Mary Connor, Technical Writer at Civitas Learning
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2022-08-24
23 min
Knowledgebase Ninjas
Understanding Documentation Process Workflow with Sue Highmoor, Documentation Manager at UKCloud
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2022-07-22
19 min
Knowledgebase Ninjas
What Do You Need to Succeed as a Technical Writer with Ashok Nayak, Technical Writer at Fynd
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2022-06-21
24 min
Knowledgebase Ninjas
Cybersecurity, UX Design, and SEO Documentation with Vivek Pattnaik, Technical Writer at Microsoft
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2022-06-07
21 min
Knowledgebase Ninjas
Building Trust on Blockchain by Writing Great Documentation with Jesse Eberenz, Technical Writer at Chainalysis
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2022-05-24
19 min
Knowledgebase Ninjas
Generate More Traffic to Your Document with Kathyana Rule, Senior Technical Writer at Celigo
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2022-05-10
10 min
Knowledgebase Ninjas
Mastering Open Source Technical Documentation with Abigail McCarthy, Staff Open Source Technical Communications Manager at VMware
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2022-04-26
17 min
Knowledgebase Ninjas
Leveraging Automation to Create Structural and Consequential Documentation with Abhishek Sura, Senior Documentation Manager at Oracle
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2022-04-12
15 min
Knowledgebase Ninjas
Developing More Useful Technical Document with Anusmita Ray, Technical Writer at TrueLayer
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2022-03-29
17 min
Knowledgebase Ninjas
Understanding Continuous Integration Approach for Technical Documentation with Kenneth Whyte, Technical Writer at Vizlib
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2022-03-15
22 min
Knowledgebase Ninjas
Qualities and Requirements to Become a Lead Technical Writer with Anil Hanagud, Documentation Manager at Cisco Systems
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2022-03-01
13 min
Knowledgebase Ninjas
Innovation and Multi-Dimension in Technical Documentation with Sue Arkin, Documentation Lead at Unity Technologies
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2022-02-15
18 min
Knowledgebase Ninjas
Five Steps Formula for Effective Documentation with Shivam Gupta, Junior Technical Writer at HackerEarth
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2022-02-01
23 min
Knowledgebase Ninjas
The Fundamentals of Producing High-Quality Technical Documentation with Tina Klein Walsh, Senior Manager at Blackberry Qnx Systems
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2022-01-18
21 min
Knowledgebase Ninjas
Documentation Planning and Organized Execution with Mark Sellings, Senior Technical Writer at Boomi
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2022-01-04
21 min
Knowledgebase Ninjas
Traits of a Technical Documentation Manager with Kat Stoica Ostenfeld, Technical Documentation Manager/Team Lead at Sitecore
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2021-12-21
28 min
Knowledgebase Ninjas
Create High-Quality Technical Content with a Non-Technical Background with Alan Kasim, Documentation Manager at Medallia
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2021-12-07
29 min
Knowledgebase Ninjas
Broadening Your Skill Set as a Technical Writer with Nicola Yap, Technical Writer at Google
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2021-11-23
32 min
Knowledgebase Ninjas
Significance of Inter-Team Communication for High-Quality Documentation with Sree Pattabiraman, Senior Technical Writer at Extreme Networks
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2021-11-09
23 min
Knowledgebase Ninjas
The Role of Artificial Intelligence (AI) in Transforming Technical Documentation with Selvaraaju Murugesan, Data Strategist at Kovai
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2021-10-26
25 min
Knowledgebase Ninjas
Technical Documentation Auditing with Louise MacBean, Senior Technical Writer at Ometria
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2021-10-12
30 min
Knowledgebase Ninjas
Managing Documentation Workflows with Matthew Buttler, Senior Technical Writer at Signiant
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2021-09-29
21 min
Knowledgebase Ninjas
How to Manage Internal Communication and Engage with the Customers with Kate Dolan, the Senior Technical Writer at Spotify
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2021-09-15
16 min
Knowledgebase Ninjas
Software VS Hardware Technical Documentation with Idan Englander, Technical Writer at Anaconda
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2021-09-01
27 min
Knowledgebase Ninjas
[Greatest Hits] Documentation Metrics Don't Work with Tom Johnson of Amazon
Tom Johnson, Senior Technical Programmer Writer at Amazon joins us to discuss his journey how did he get into documentation, and as the discussion goes, he also revealed their composition inside their organization and specifically shared important steps about their documentation processes.
2021-09-01
41 min
Knowledgebase Ninjas
Fundamentals of Creating High-Quality Documentation with Ramesh Aiyyangar, Head of Documentation at Reltio
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2021-08-18
37 min
Knowledgebase Ninjas
Building a Promising Technical Writing Career with Michael G. Khmelnitsky, Principal Technical Content Developer at Qumulo
Full show notes here: https://document360.com/blog/building-a-promising-technical-writing-career-with-michael-g-khmelnitsky-principal-technical-content-developer-at-qumulo/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2021-08-05
34 min
Knowledgebase Ninjas
The Importance of Consistency in Technical Documentation with Paulo Victor, Senior Lead Technical Writer at Nubank
Full show notes here: https://document360.com/blog/the-importance-of-consistency-in-technical-documentation-with-paulo-victor-senior-lead-technical-writer-at-nubank/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2021-07-23
18 min
Knowledgebase Ninjas
Thirty-Three Rules of API Documentation with Robert Delwood, the Lead API Documentation Writer at iManage
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2021-07-08
25 min
Knowledgebase Ninjas
Managing Distributed, Non-Linear Documentation Workflows with Jason Christie, Documentation Team Lead at Shopify
Full show notes here: https://document360.com/blog/managing-distributed-non-linear-documentation-workflows-with-jason-christie-documentation-team-lead-at-shopify/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2021-06-24
27 min
Knowledgebase Ninjas
The Role of Technology in Documentation with Andrii Tserkovnyi, Technical Writer at Spryker Systems
Full show notes here: https://document360.com/blog/the-role-of-technology-in-documentation-with-andrii-tserkovnyi-technical-writer-at-spryker-systems/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook groupKnowledgebase Ninjas is powered by Document360.
2021-06-10
18 min
Knowledgebase Ninjas
Agile Technical Documentation Workflow with Hannah Gilberg, Director, User Documentation at Navis
Full show notes here: https://document360.com/blog/agile-technical-documentation-workflow-with-hannah-gilberg-director-user-documentation-at-navis/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2021-05-27
21 min
Knowledgebase Ninjas
Three Key Milestones to Achieving High-Quality Documentation with Jamie Roddy, Manager of Technical Communications at Sabre Corporation
Full show notes here: https://document360.com/blog/three-steps-to-high-quality-documentation-with-jamie-roddy-manager-technical-communication-at-sabre-corporation/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2021-05-13
21 min
Knowledgebase Ninjas
Architect the Users' Journey with Steve Bream, Lead Documentation Manager at DataStax
Full show notes here: https://document360.com/blog/architecting-user-journeys-with-steve-bream-documentation-lead-manager-at-datastax/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2021-04-29
24 min
Knowledgebase Ninjas
API-First & the OAS Approach for Technical Documentation Success with Uwana Ikaiddi, Manager, Developer Documentation at BigCommerce
Full show notes here: https://document360.com/blog/api-first-the-oas-approach-for-technical-documentation-success-with-uwana-ikaiddi-manager-developer-documentation-at-bigcommerce/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2021-04-15
30 min
Knowledgebase Ninjas
How to Automate Documentation with Patrick Hammond, Project Manager DocOps at Adyen
Full show notes here: https://document360.com/blog/how-to-automate-documentation-with-patrick-hammond-project-manager-docops-at-adyen/ If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2021-03-30
22 min
Knowledgebase Ninjas
How GitHub Ensures Quality Documentation with Lucie Le Naour, Technical Content Developer at GitHub
Full show notes here: https://document360.com/blog/how-github-ensures-quality-documentation-with-lucie-le-naour-technical-content-developer-at-github/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook group Knowledgebase Ninjas is powered by Document360.
2021-03-18
23 min
Knowledgebase Ninjas
User-Centric Approach for High-Quality Documentation with Claire Bremble, Technical Writer Manager at Dude Solutions
Full show notes here: https://document360.com/blog/a-user-centric-approach-for-high-quality-documentation-with-claire-bremble-technical-writer-manager-at-dude-solutions/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook groupKnowledgebase Ninjas is powered by Document360.
2021-03-04
16 min
Knowledgebase Ninjas
The Role of the Editor in Technical Documentation With Mike Pope, Technical Editor at Google
Full show notes: https://document360.com/blog/the-role-of-editor-in-technical-documentation-with-mike-pope-technical-editor-at-google/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook groupKnowledgebase Ninjas is powered by Document360.
2021-02-18
27 min
Knowledgebase Ninjas
User-Friendly Documentation with Sara Tilly of Infobip
Full show notes: https://document360.com/blog/user-friendly-documentation-with-sara-tilly-of-infobip/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook groupKnowledgebase Ninjas is powered by Document360.
2021-02-11
21 min
Knowledgebase Ninjas
Documentation Knowledge Management with Patrick Martin, Senior Director of Technical Support at Coveo
Full show notes here: https://document360.com/blog/documentation-knowledge-management-with-patrick-martin-senior-director-of-technical-support-at-coveo/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook groupKnowledgebase Ninjas is powered by Document360.
2021-02-04
26 min
10-Minute Tech Comm
Gowri Ramkumar on Creating Knowledgebases
Gowri Ramkumar of Document360 hosts the podcast Knowledgebase Ninjas (https://document360.com/podcast/) and offers listeners insights on how knowledgebases and technical writing can integrate into an organization. Follow @TechCommUAH or email Ryan Weber at ryan.weber@uah.edu for more information about the show.
2021-01-25
16 min
Knowledgebase Ninjas
Learning Technical Writing with Nikita Dhulekar, a Business Analyst and Technical Writer at Fluent Commerce
Full show notes here: https://document360.com/blog/learning-technical-writing-with-nikita-dhulekar-a-business-analyst-andtechnical-writer-at-fluent-commerce/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook groupKnowledgebase Ninjas is powered by Document360.
2021-01-21
24 min
Knowledgebase Ninjas
Technical Writing Guidelines with Anne Tarnoruder of Synopsys
Full show notes here: https://document360.com/blog/technical-writing-guidelines-with-anne-tarnoruder-of-synopsys/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook groupKnowledgebase Ninjas is powered by Document360.
2021-01-07
14 min
Knowledgebase Ninjas
Agile Technical Documentation Style Guides with Dr Anu Singh, Technical communicator and speaker of Fiserv
Full show notes here: https://document360.io/blog/agile-technical-documentation-style-guides-with-dr-anu-singh-technical-communicator-and-speaker-of-fiserv/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook groupKnowledgebase Ninjas is powered by Document360.
2020-12-22
22 min
Knowledgebase Ninjas
The Creative Side of Writing Technical Documentation with Mandy Patterson of Sprout Social
Full show notes here: https://document360.io/blog/the-creative-side-of-writing-technical-documentation-with-mandy-patterson-of-sprout-social/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook groupKnowledgebase Ninjas is powered by Document360.
2020-12-16
24 min
Knowledgebase Ninjas
How To Create Quality Documentation with Manasi Gandhi of IBM
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyJoin our Facebook groupKnowledgebase Ninjas is powered by Document360.
2020-12-01
16 min
Knowledgebase Ninjas
Explore Documentation Lifecycle with Abrar Syed of Equiniti India
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-11-30
10 min
The Customer Experience Podcast
107. Improving Retention (From the First Hello) w/ Gowri Ramkumar
Customer retention has always been important, but nowadays it feels absolutely vital. Trust, honesty, and relationship are the 3 broad categories of customer retention — but how to boil them down into actionable tenets? In this episode, I interview Gowri Ramkumar, Customer Relationship Manager at Document360, about her guiding philosophy for customer support. Gowri and I talk about… - The relationship between customer experience & customer success - How sales teams should act like doctors - How honesty is required at every single level of communication - How trust comes first Check out this resource we mentioned during the podcast: - Gowri’s podcast is Kno...
2020-11-24
40 min
Knowledgebase Ninjas
Optimising Technical Writing through Strategic Planning with Rahel Anne Bailie from Content, Seriously Consulting
Full show notes here: https://document360.io/blog/optimising-technical-writing-through-strategic-planning-with-rahel-anne-bailie-from-content-seriously-consulting/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-11-19
23 min
Knowledgebase Ninjas
Benefits of Open-sourcing Content with Andrew Etter of Amazon Web Services
Full show notes here: https://document360.io/blog/benefits-of-open-sourcing-content-with-andrew-etter-of-amazon-web-services/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-11-11
19 min
Knowledgebase Ninjas
Unifying the technical documentation with Sadhana S of IBM
Full show notes here: https://document360.io/blog/senior-information-developer-sadhana-s-of-ibm/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-11-04
23 min
Knowledgebase Ninjas
Importance Of Formatting And Presentation In Technical Writing with Gururag Kalanidhi of Freshworks
Full show notes here: https://document360.io/blog/importance-of-formatting-and-presentation-in-technical-writing-with-gururag-kalanidhi-of-freshworks/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-10-27
13 min
Knowledgebase Ninjas
Keeping Documentation Simple and Readable with Aditi Khanchandani of Cognizant
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-10-21
10 min
Knowledgebase Ninjas
Innovating In Technical Writing with Marco Cacciacarro from Blackberry
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-10-07
22 min
Knowledgebase Ninjas
Collaborative Technical Documentation & Technological Innovations with Preeti Savanur of OpenText
Full show notes here: https://document360.io/blog/collaborative-technical-documentation-technological-innovations-with-preeti-savanur-of-opentext/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-09-30
30 min
Knowledgebase Ninjas
Focusing on the User-Centric Documentation with Sreya Dutta of Clover Network - A Fiserv Company
Full show notes here: https://document360.io/blog/user-centric-documentation-with-sreya-dutta-of-clover-network/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-09-23
24 min
Knowledgebase Ninjas
Treating Documentation As A Product And Collaborative Effort with Emily Mayeski of CyberCube
Full show notes here: https://document360.io/blog/treating-documentation-as-a-product-and-collaborative-effort-with-emily-mayeski-of-cybercube/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-09-15
17 min
Knowledgebase Ninjas
Collaborative Technical Documentation & Technological Innovations with Preeti Savanur of OpenText
Preeti Savanur, Principal Technical Writer of OpenText, joins us to share her journey into technical documentation, unique interactive content management process, and views on the effectiveness of technological innovations to ensure the success of a product.
2020-09-09
30 min
Knowledgebase Ninjas
Career Trajectories For Technical Writer's with Jordan Stanchev of SAP Labs
Full show notes here: https://document360.io/blog/career-trajectories-for-technical-writers-with-jordan-stanchev-of-sap-labs/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-09-09
29 min
Knowledgebase Ninjas
Technical Writing and User-Friendly Documentation with Arshabhi Rai of Solace
Full Show Notes Here: https://document360.io/blog/technical-writing-and-user-friendly-documentation-with-arshabhi-rai-of-solaceIf you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-09-02
16 min
Knowledgebase Ninjas
Being A Startup’s Sole Technical Writer with Sarah Day of LaunchDarkly
Full Show Notes Here: https://document360.io/blog/being-a-startups-sole-technical-writer-with-sarah-day-of-launchdarkly/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-08-26
13 min
Knowledgebase Ninjas
Optimizing The Documentation Process with Raghuram Pandurangan of Causeway Technologies
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-08-19
17 min
Knowledgebase Ninjas
UX Writing & Technical Documentation in Digital Space with David Connis of Skuid
Full show notes here: https://document360.io/blog/ux-writing-technical-documentation-in-a-digital-space-with-david-connis-of-skuid/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-08-11
24 min
Knowledgebase Ninjas
The Important Factors in Documentation with Rick Teplitz of Imperva
Full show notes here: https://document360.io/blog/the-important-factors-in-documentation-with-rick-teplitz-of-imperva/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-08-05
22 min
Knowledgebase Ninjas
Essential Qualities of a Technical Writer with Ellis Pratt of Cherryleaf
Full show notes here: https://document360.io/blog/essential-qualities-of-a-technical-writer-with-ellis-pratt-of-cherryleaf/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-07-29
21 min
Knowledgebase Ninjas
Knowing Your Documentation Audience with Naomi Papoushado of Gong.io
Full show notes here: https://document360.io/blog/knowing-your-documentation-audience-with-naomi-papoushado-of-gong-io/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-07-22
19 min
Knowledgebase Ninjas
Business Value Of Tech Documentation with Sarah O’Keefe of Scriptorium Publishing
Full show notes here: https://document360.io/blog/adding-business-value-to-technical-documentation-with-sarah-okeefe-of-scriptorium-publishing/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-07-15
15 min
Knowledgebase Ninjas
Interconnectivity & Great Documentation with Merlin Carter of Project A
Full show notes here: https://document360.io/blog/interconnectivity-great-documentation-with-merlin-carter-of-project-a/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-07-08
20 min
Knowledgebase Ninjas
Influential Documentation with Tanja Lorber of Stegmann System
Full show notes here: https://document360.io/blog/influential-documentation-with-tanja-lorber-of-stegmann-system/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-07-01
18 min
Knowledgebase Ninjas
Find Your Tribe Then Make A Difference with Jack Molisani of ProSpring Technical Staffing
Full show notes here: https://document360.io/blog/find-your-tribe-then-make-a-difference-with-jack-molisani-of-prospring-technical-staffing/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-06-24
15 min
Knowledgebase Ninjas
Don’t Limit Yourself To What You Already Know with Andres Altamirano Jeschke of SOFHA GmbH
Full show notes here: https://document360.io/blog/dont-limit-yourself-to-what-you-already-know-with-andres-altamirano-jeschke-of-sofha-gmbh/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-06-17
21 min
Knowledgebase Ninjas
The Power Of Detailed Documentation with Shilpa Garg of Workday
Full show notes here: https://document360.io/blog/the-power-of-detailed-documentation-with-shilpa-garg-of-workday/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-06-10
17 min
Knowledgebase Ninjas
Creating Effective Documentation with Raj Kiran of OpenText
Full show notes here: https://document360.io/blog/effective-documentation-with-raj-kiran-principal-technical-writer-at-opentext/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-06-03
39 min
Knowledgebase Ninjas
The Importance Of Consistency with David Forsythe of Mavenlink
Full show notes here: https://document360.io/blog/the-importance-of-consistency-with-david-forsythe-product-documentation-manager-at-mavenlink/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-05-26
25 min
Knowledgebase Ninjas
Ensuring Aligned Technical Content with Aditi Kashikar of Automation Anywhere
Full show notes here: https://document360.io/blog/ensuring-aligned-technical-content-with-aditi-kashikar-product-documentation-leader-of-automation-anywhere/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-05-20
22 min
Knowledgebase Ninjas
Documentation Simplicity is King with Anastasiia Mikhieieva of GlobalLogic
Full show notes here: https://document360.io/blog/documentation-simplicity-is-king-with-anastasiia-mikhieieva-senior-technical-writer-at-globallogic/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-05-13
17 min
Knowledgebase Ninjas
Increasing Searchability with Gideon Behrensmeyer of Sisense
Full show notes here: https://document360.io/blog/increasing-documentation-searchability-with-gideon-behrensmeyer-of-sisense/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-05-06
20 min
Knowledgebase Ninjas
Entering The Conversation About Your Product with Christopher Gales of Splunk
Full show notes here: https://document360.io/blog/how-to-put-your-audience-first-with-christopher-gales-of-splunk/Knowledgebase Ninjas is powered by Document360.
2020-05-01
18 min
Knowledgebase Ninjas
Understand Your Audience Fully with Sindhu Surenthran of a Multinational Company
Full show notes here: https://document360.io/blog/how-to-improve-your-documentation-process-with-sindhu-surenthran-of-a-multinational-company/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-04-27
17 min
Knowledgebase Ninjas
Do Your Users Justice with Kavitha Kandappan of AMD
Full show notes here: https://document360.io/blog/best-way-to-process-documentation-with-kavitha-kandappan-of-amd/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-04-24
22 min
Knowledgebase Ninjas
Keep The Customers In Mind When Documenting with Megan Driscoll of HubSpot
Full show notes here: https://document360.io/blog/the-hubspot-documentation-process-with-megan-driscoll-of-hubspot/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-04-22
15 min
Knowledgebase Ninjas
Documentation Metrics Don't Work with Tom Johnson of Amazon
Full show notes here: https://document360.io/blog/technical-documentation-with-tom-johnson-of-amazon/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-04-15
41 min
Knowledgebase Ninjas
Putting Users First with Jennifer Lambourne of Monzo Bank
Full show notes here: https://document360.io/blog/customer-documentation-with-jennifer-lambourne-of-monzo-bank/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-04-08
17 min
Knowledgebase Ninjas
Defining The Deliverable with Keith Johnson of InfoPros
Full show notes here: https://document360.io/blog/training-documentation-specialist-with-keith-johnson-of-infopros/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-04-03
18 min
Knowledgebase Ninjas
Jokes In Help Docs? with Allan Duquette of Proposify
Full show notes here: https://document360.io/blog/the-importance-of-csat-score-with-allan-duquette-of-proposify/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-04-01
16 min
Knowledgebase Ninjas
Know who you're writing for with Karissa Van Baulen, Support Specialist of Hotjar
Full show notes here: https://document360.io/blog/user-documentation-with-karissa-van-baulen-support-specialist-of-hotjar/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-03-27
30 min
Knowledgebase Ninjas
Never Stop Learning with Colum McAndrew of Mimecast
Full show notes here: https://document360.io/blog/how-to-get-into-technical-writing-with-colum-mcandrew-of-mimecast/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-03-25
25 min
Knowledgebase Ninjas
Internal Documentation with André Sato of Wildlife Studios
Full show notes here: https://document360.io/blog/internal-documentation-with-andre-sato-of-wildlife-studios/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-03-18
16 min
Knowledgebase Ninjas
Minimizing Content with Gavin Austin of Salesforce
Full show notes here: https://document360.io/blog/minimizing-content-with-gavin-austin-of-salesforce/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-03-11
27 min
Knowledgebase Ninjas
Managing Shareholders with Chris Ward, Technical Writer @ Ethereum
Full show notes here: https://document360.io/blog/managing-documentation-shareholders-with-chris-ward-of-ethereum/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-03-04
32 min
Knowledgebase Ninjas
Documentation Is An Option with Aaron Collier of Kiwi.com
Full show notes here: https://document360.io/blog/documentation-is-an-option-with-aaron-collier-of-kiwi-com/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-02-26
13 min
Knowledgebase Ninjas
Unnecessary Words with Nick Wittaker of Wolters Kluwer
Full show notes here: https://document360.io/blog/unnecessary-words-with-nick-whitaker-of-wolters-kluwer/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-02-19
13 min
Knowledgebase Ninjas
Writers Should Write Less with Nibu Thomas of Whatfix
Full show notes here: https://document360.io/blog/writers-should-write-less-with-nibu-thomas-of-whatfix/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-02-12
19 min
Knowledgebase Ninjas
Users Want Self Help with Khurshid Alam of Quick Heal Technologies
Full show notes here: https://document360.io/blog/users-want-self-help-with-khurshid-alam-of-quick-heal-technologies/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-01-31
25 min
Knowledgebase Ninjas
Documentation Isn’t Just One Thing with Daniele Procida of Divio A
Full show notes here: https://document360.io/blog/documentation-isnt-just-one-thing-with-daniele-procida-of-divio-ag/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-01-31
17 min
Knowledgebase Ninjas
Never Straightjacket The Expert with Arjan Ros of Reynen Court LLC
Find out more about Arjan and Reynen Court LLC here:Arjan RosReynen Court LLCKey Takeaways:How Arjan got into documentationArjan’s move into the world of documentation was by accident! He was asked internally to find a new platform to house all the documentation that Reynen court produces. He actually found and implemented Document360 and this lead him down the rabbit hole into the world of documentation.Who Arjan collaborates with to produce great documentationArjan is not a writer himself, he collaborates with technical engineering, technical ar...
2020-01-31
24 min
Knowledgebase Ninjas
Welcome To Knowledgebase Ninjas with Saravana Kumar of Document360
Full show notes here: https://document360.io/blog/welcome-to-knowledgebase-ninjas-with-saravana-kumar-of-document360/If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-01-31
18 min
Knowledgebase Ninjas
An Introduction with Gowri, Host Of The Knowledgebase Ninjas Podcast
If you enjoyed this episode then please either: Subscribe, rate and review on Apple PodcastsFollow on SpotifyKnowledgebase Ninjas is powered by Document360.
2020-01-22
02 min