Shows
Crisis TalksWhat CIO’s go through in a Cyber AttackEllis Brover is the former CIO of Toyota Australia and an Independent Board and Executive IT Advisor. He has a proven track record over three decades of building and leading world-class IT organisations and his experience spans a range of roles and industries, from startups to multi-nationals. In this episode of Crisis Talks, we talk about the changing IT landscape over the past few decades, the nature of cyber threats and how they have evolved, and the importance building trust in your crisis teams when preparing for the worst case. We delve into one of his experiences as the...2023-12-1340 min
The Get Cyber Resilient ShowEp 122 | The evolution of managing a crisis with Grant Chisnall, CEO and Founder of Left of BoomIn our first interview of season 9 we are joined by Grant Chisnall, CEO and Founder of Left of Boom and host of the Crisis Talks podcast. In this episode, Grant covers the changes he has seen in crisis preparation and management, how organisations change after being through a crisis event and also the importance of people vs process when crisis events happen.2023-02-0641 min
In Pursuit of The Secure Board58. Crisis Talks: Board Cyber Crisis PreparednessThis week’s episode is a recast of Grant Chisnall’s podcast ‘Crisis Talks’, where Claire and Anna were guests sharing their insights amidst recent high-profile cyber-attacks targeting Medibank and Optus. Grant, Anna, and Claire discussed the impact of a cyber crisis on boards, the need for solid, effective communication during a cyber crisis, and how directors might navigate the future of cyber risk in Australia. Grant has supported some of the world's leading organisations through crisis events ranging from cyber attacks to coronavirus; activism to air crashes; and from Natural disasters to workplace fatalities. His podcast ‘Crisis Tal...2023-01-1747 min
Crisis TalksBoard Cyber Crisis Preparedness“Data should be treated as a liability - not an asset” - Attorney General, Mark Dreyfus
With recent high profile cyber attacks targeting Medibank and Optus, Australian boards are scrambling to understand the risks a cyber attack may present to them and what they can do to prevent, prepare and respond. In this episode of Crisis Talks, I speak with Claire Pales and Anna Liebel, Co- directors of The Secure Board, and co authors of the book with the same title.
They share their insights into how a board’s understanding of risk management can be applie...2022-12-0846 min
Screw It Just DO It with Alex ChisnallScaling Myprotein to £100 Million with a £500 Overdraft with Oliver CooksonOliver Cookson is a multi-millionaire British entrepreneur who founded the sports nutrition company Myprotein and has won numerous business awards. Oliver is a well-known figure in the business and fitness worlds and is a compelling and engrossing speaker, leader, and entrepreneur. He started a podcast called Bootstrap Your Life to share his knowledge, experience, and expertise since he is enthusiastic about assisting other business owners. Oliver is now considering how he might continue to have a beneficial impact on the world by creating a charity legacy because he has grown increasingly engaged in his own personal and spiritual development...2022-12-0741 min
The Security Collective PodcastCrisis Talks with Grant ChisnallClaire is joined by Grant Chisnall a crisis trainer, advisor and podcaster, who has a passion for leadership communication and decision making. In this episode they covered a lot of ground including the escalation from incident response to crisis management, and talk about business collaboration before an incident, and how to plan for resilience while mopping up a cyber incident. Grant has supported some of the world's leading organisations through crisis events ranging from cyber attacks to coronavirus; activism to air crashes; and from Natural disasters to workplace fatalities. His podcast ‘Crisis Talks’ tells the extraordinary stories of p...2022-08-1021 min
Platform Diaries with Shane WilliamsHow successful B2B scaleup founders prepare for crisisCyber-attacks, ransomware, phishing – any of these could be targeted at your business or at your customers via your business. How do you respond? Grant Chisnall is a crisis advisor who guides leaders through events like cyber-attacks, major outages, product recalls, pandemics and natural disasters. Grant shares his perspective on why scaleups are a soft-target for cyber criminals and how founders & CEOs can be prepared.
Grant Chisnall: https://www.linkedin.com/in/grant-chisnall/
Book: https://leftofboom.com.au/boom-or-bust/
SHANE’S FREE E-BOOKThe Platform Owner’s Guidebookhttp://www.platformdiaries.com/founde...2022-07-0314 min
Crisis TalksSeries 4 Ep. 1 Thomas Knudsen - Managing Director Toll. Cyber Attacks and Supply Chain Resilience“Don't look at these events as black swans… I don't think any business should plan around what if, every business should plan on when.”
Thomas Knudsen
Thomas Knudsen is the Managing Director of global supply chain business Toll. Having previously lived through the global cyber attack at Maersk, he joined the business as the head of their Global Forwarding Division before being appointed Managing Director in January 2020. At this time, Australia was emerging from the disruptions of the Black Saturday Fires however further serious challenges were ahead. Toll was shortly thereafter the victim of two Global Cyb...2022-04-1334 min
Crisis TalksS3 Ep4 - Brian Walsh - COVID + Sport = Issues Rich EnvironmentFrom a career as a journalist working as a police reporter covering some of the worst crimes in Victoria’s history to the Executive General Manager Corporate Affairs, Government and Communications at the Australian Football League, Brian Walsh has had an amazing career in issues and crisis management. In this interview on Crisis Talks, we talk about his formative years as a journalist and how the “high emotion” of dealing with people on their worst day helped prepare him for his role in a highly emotive and high profile industry he works in now.
Brian discusses the importa...2021-11-2449 min
Crisis TalksS3 Ep3 - Adapting to Antarctica - Managing risk in the world's most hostile environment.Charlton Clark embodies the saying, "Amateurs talk strategy. Professionals talk logistics."
Imagine having to plan and prepare for an operation that is 2 years away? How would you select the right people and the equipment needed for the task two years before that task is required and ensure that they are all in position and capable to perform that task on that given day? In this episode of Crisis Talks, I interview Charlton Clark, the General Manager Antarctic Operations and Safety at the Australian Antarctic Division. We talk through some of the extreme planning considerations they apply every day to preempt, prep...2021-08-0747 min
Crisis TalksCrisis Talks S3 Ep 2. Deepwater Horizon11 Years on from the Anniversary of the Deepwater Horizon Crisis, we pick up from the moment the Crisis team observes the Deepwater Horizon Oil Rig sinking in the Gulf of Mexico and the subsequent environmental disaster that ensued.
In this episode, we talk through the shift in the response objective from People to the Environment and the realisation that Clint and others felt when confronted by the enormity of the environmental catastrophe. Importantly, we also explored the indelible impact that this disaster had on Clint and his colleagues and the juxtaposition of their desire to respond professionally...2021-04-271h 14
Crisis TalksCrisis Talks S3 Ep 1. Deepwater HorizonOn the 20th April 2010, an explosion on the Deepwater Horizon Oil Rig in the Gulf of Mexico killed 11 workers, injured 17 more and resulted in the largest marine OilSpill in history.
Clint Honeycutt was one of the BP Health and Safety Advisors at the time and was activated as a part of the Company Incident Management Team to respond to the incident.
In this multi part series, we discuss his experience working through the immediate response as a part of the incident management team. We discuss the following:
Oil and Gas Emer...2021-03-0347 min
Crisis TalksCrisis Talks S2 Ep. 9 - Commissioner Shane Fitzsimmons - The Importance of Empathy in LeadershipFrom a 15 year old volunteer firefighter in Duffy’s Forest Fire Brigade in 1985 to leading 70,000 firefighters during the response to the 2019-2020 fires, Shane Fitzsimmons rise to being the most trusted face in the bushfire crisis has been a story of resilience, hardship and humility. From losing his father in a routine back-burning operation to overseeing the fire season which claimed the lives of community, volunteer and international firefighting professionals, the qualities that stood out to all of us was his calmness, empathy and authenticity.
In this episode of Crisis Talks we talk about the season that was...2020-10-0551 min
Crisis TalksCrisis Talks S2 Ep. 8 - COVID Rescue - Government FailWith thousands of Australians still stranded overseas due to the pandemic, I thought it was important to share the story of one man’s success despite another stunning failure of Australian Bureaucracy.
Shocked by a sudden and harsh lockdown in India in the early days of the pandemic, thousands of Australians turned to their High Commission and Foreign Affairs teams for advice on what to do, only to be told that there was no plan to help get them home. Enter Sanskrit student and English Teacher Simon Quinn, who wouldn't take no for an answer and set abo...2020-09-2439 min
Crisis TalksCrisis Talks S2 Ep7. Leading With Your Heart - Regina Phelps“The leaders who can lead from a place of compassion and empathy and really understand that we are all suffering, then I think they’ll achieve great things.”
Interested in an expert’s perspective on the US’ response to the pandemic? Regina Phelps is an internationally recognised expert in the field of crisis management, continuity planning and exercise design. She is the founder of EMS Solutions Inc, (EMSS) and since 1982, EMSS has provided consultation and speaking services to clients in four continents.
During this episode we compare the US’ pandemic response with Australia’s; we discuss the diff...2020-08-0951 min
Crisis TalksCrisis Talks Series 2 Ep. 6 - Tarkyn Lockyer Getting the Game Back On Your Terms"You can have the greatest resources in the world, but the weights aren't going to lift themselves". Tarkyn Lockyer is a 227 game champion of the Collingwood Football Club who now heads up the Australian Football League's National Talent Development Program. In this episode of Crisis Talks, we explore some of the highs and lows of his amazing career, from the disappointment of missing the 2010 premiership selection, his transition to coach in the same club and how he has found his own leadership style with the help of some amazing mentors.
From no. 34 in the rookie draft, to 227 ga...2020-07-211h 01
Crisis TalksCrisis Talks Series 2 Ep. 5 - Adaptive Planning and Leadership - Lessons From Ambulance Victoria's Director of Emergency ManagementJustin Dunlop leads Ambulance Victoria’s response to public crises as the Director of the Emergency Management Unit. In this Episode, we talk about the simple strategic objectives his team has applied to ensure the safety of staff and the continuity of service for Ambulance Victoria during the CoronaVirus Pandemic. His insights are a masterclass in adaptive planning and leadership.
Since 2004, Justin has been involved in managing Ambulance Victoria's response to major public events including the 2009 Black Saturday Fires, 2009 H1N1 Swine Flu, 2010/11 Victorian Floods, 2014 Heatwave, 2015 Ebola, 2016 Thunderstorm Asthma, 2019 Victorian Bushfires, and the current COVID-19 pandemic.
...2020-06-2257 min
Crisis TalksCrisis Talks S2 Ep4 - Learning the lessons of the past, Tony Pearce, Inspector General Emergency Management VictoriaTony was appointed Victoria’s first Inspector-General for Emergency Management in July 2014, an independent Governor in Council Statutory Appointment, working closely with emergency management sector partners and the community to strengthen Victoria's emergency management arrangements and enhance community safety.
For nearly 40 years he has worked in intelligence, security and emergency/crisis management performing senior operational functions in a number of Victorian emergency service organisations before moving to senior crisis coordination and policy positions. Tony has held a number of senior roles in both state and federal government including 4 years in the role of Director-General, Emergency Management Australia.2020-06-051h 02
Crisis TalksSeries 2 - Ep. 3 Why sack someone when you can share them? BenchOn CEO - Tim WalmsleyTim Walmsley is a veteran and the founder and CEO of BenchOn, the world’s first Talent Sharing Platform. Heeding the call for business owners and entrepreneurs to share their ideas to help get us through this Crisis, Tim joins me to discuss how organisations can keep their workforce and share their skills rather than standing them down. We talk about how he came up with the idea for this world-first solution, the process he applied to developing his business plan, and how you can use his solution to help keep your people in jobs during these extremely challenging ti...2020-04-0227 min
Crisis TalksSeries 2 - Ep. 2 - Boomer Flu - Staring Down Our Mortality - Bill BesticFrom the frontlines of the NZ SAS to the frontline of a global pandemic, Anaesthetist Bill Bestic has seen the best and worst of humanity and understands leadership during uncertainty. In this episode of Crisis Talks, Bill gives us a unique insight into the preparations that are underway in our hospitals, the fears of our medical staff and the courage people are showing every day as they prepare for the worst case.
“As a healthcare worker, I know exactly why I’m being Intubated. ‘Cos my lungs have failed and my fear then is if well my lungs ha...2020-03-2943 min
Crisis TalksSeries 2 - Ep 1. COVID-19 - The Death of the 3 Second Rule - Jason Jarrett
After working on crisis management and continuity with corporates and government departments preparing responses to Ebola, Foot and mouth, H1N1 and now COVID-19 Jason Jarrett asks the question “Is the three-second rule dead?” Jason Jarrett is an adjunct professor in risk management, a consultant on risk and resilience and runs a mega Podcast, A Buddhist Podcast. Jason shares some unique perspectives on lessons from Ebola, Mad Cow and other crisis events that we can apply to confront Coronavirus.
We discuss optimism bias, managing uncertainty, the death of the three second rule, the phases of pandemics and how t...2020-03-2639 min
Crisis TalksCrisis Talks Ep. 21 DANGER FIRE! - Craig LapsleyWith fires ravaging Australia and questions about the affect of climate change, I sat down with Craig Lapsley, the former Emergency Management Commissioner of Victoria to discuss the lessons learnt from fires in Australia over the past 40 years.
Craig’s work here and overseas, enables a unique perspective on how to best prepare for the fire threat and how we compare with other international response organisations.
Have we learnt from these lessons forged in fire?
2019-12-161h 00
Crisis TalksCrisis Talks Ep. 20 Darren Hodge - Author - A Life on the LineIf there’s nothing more Australian than strangers coming together to help others in their time of crisis, then there is no one more Australian than Darren Hodge. Darren has spent over thirty years in the Victoria Ambulance Service, now serving as one of the elite few MICA Flight Paramedics. In this episode of Crisis Talks, we explore some of the cases he wrote about in his book, ‘A Life on the Line’ and we talk about motivation, fear, failure, success and the chain of life.
2019-12-031h 07
Crisis TalksCrisis Talks Ep. 19 Clare Gleghorn - Managing Social Media Outrage“Our currency is empathy”. When social media erupted after the Gold’s bus crash in 2016, we turned to Clare Gleghorn, the CEO of Bastion Reputation Management for support. Clare shares her insights into the impact of social media outrage and how her team measures influence to ensure a balanced response in a crisis; how to manage reputational risk in the digital age; the importance of empathy; and how organisations can prepare for the worst case.
2019-11-0635 min
Crisis TalksCrisis Talks Ep. 18 Cyber Hacker Bastien Treptel@Cyberhacker Podcaster and CEO of CTRLGroup, Bastien Treptel joins us this week to talk about Cyber Security. He describes some of the industrious ways that hackers and nefarious threats are targeting and accessing our data and what we can do to prevent, prepare and respond if a cyber crisis strikes.
2019-10-2633 min
Crisis TalksCrisis Talks Ep 17. Josh Hawes - Psychological ResilienceJosh Hawes is the Principal Psychologist and Technical Director of Critical Components. He formerly served as a Clinical Psychologist in the Army with the Australian SAS and specialises in critical incident response and recovery. I have used Josh and his team in support of a number of workplace crises. In this episode we talk about psychological resilience, high performing teams and how to prepare, respond and recover from workplace crises.
2019-10-1758 min
Crisis TalksCrisis Talks Ep. 16 Major General Chris FieldI had the honour of serving under Major General Field 20 years ago when we deployed to East Timor. At that time, he was the Operations Officer of our Battalion. Now, he is the Forces Commander of the Australian Army, in charge of thousands of men and women. We talk about his experiences in different theatres overseas or at home leading the recovery to the 2017 cyclone or the 2011 floods in Queensland. He is a meticulous planner, an erudite professional and a humble and empathetic leader who always places team success above personal achievement.
2019-10-1057 min
Crisis TalksCrisis Talks Ep 15. Steve Bell - Crisis LawyerSteve Bell is the Crisis Management and Workplace Health and Safety Partner for Herbert Smith Freehills in Melbourne. Steve’s insights on crisis response challenge the legal archetypes and break down some of the common misperceptions about the primacy of legal response during a crisis. His points about empathy, values and pace when making decisions in the heat of the moment are extremely refreshing and demonstrate his experience advising organisations affected by crisis.
2019-09-2949 min
Crisis TalksCrisis Talks Ep. 14 Cameron SchwabCameron Schwab, the youngest ever CEO of an AFL Club shares his leadership insights. He talks candidly about leadership, creativity, crisis and fatherhood. This interview is raw, authentic, insightful and inspiring.
2019-09-191h 13
Crisis TalksCrisis Talks Ep 13. Designing your way out of a CrisisIf necessity is the mother of invention, then a crisis is the perfect time to look at innovative ways to solve complex problems. Human Centred Design Thinking (HCD) is an approach to problem solving that places stakeholders in the centre of the process, and helps organisations shape novel or unique solutions to their problems.
In this breakout session of Crisis Talks, I talk with James Merchant, an expert in design thinking to look at ways that HCD can be applied in a crisis.
2019-09-1439 min
Crisis TalksCrisis Talks Ep. 12 - Fireside DebriefBill Bestic and Dan Cooney each espoused the importance of debriefing during or immediately after a crisis to ensure we capture the lessons learnt for our own improvement. In this Video, I take the opportunity to debrief the first series and reflect on some of the key lessons and themes drawn from the first 11 episodes of Crisis Talks. With a great head for Podcasts, this is my first fireside debrief by video. Let me know what you think at grant@leftofboom.com.au. More To Follow. Over!
2019-09-0708 min
Crisis TalksSandpaper Gate - Restoring Trust After a Crisis of ConfidenceIts March 2018 in South Africa and the Australian Cricket Team are caught in a ball tampering scandal which causes all Australians to question their love of the game. In this Episode of Crisis Talks, I interview Earl Eddings, the Chairman of Cricket Australia. We talk about Cricket Australia’s response to the crisis, the role boards play in leading the culture of an organisation and the importance of assurance after an event in restoring trust.
2019-08-2931 min
Crisis TalksCrisis Talks Ep 10. Jim Molan - Attache/General/SenatorJim Molan AO DSC has led a distinguished life of service, firstly as a highly decorated General in the Australian Army, and more recently as a Liberal Party Senator. Jim gives a frank assessment on the state of leadership in Australia from the lens of a person who has worked as an Attache in Indonesia during the East Timor crisis; as a General running time critical targeting of terrorists in Iraq; and as a Liberal Party Senator in NSW.
2019-08-2047 min
Crisis TalksCrisis Talks Ep. 9 "Get the Gringo" Chilean Mine Rescue Part 2In Part 2 of Get the Gringo, with the rescue mission well under way, we explore how Kelvin picked himself and his team up from the initial despair of their first unsuccessful hole and how he and his team drew inspiration from the families of the trapped miners to go on and find them all alive. Kelvin’s story about his experience and the life-changing effect it has had on him is an inspiration.
2019-08-1231 min
Crisis TalksCrisis Talks Ep 8. - Chilean Mine Rescue - "Get the Gringo"Eps 8 & 9 - "Get the Gringo". We go back to August 5, 2010 to Copiapo in Chile, where an underground collapse trapped 33 Miners sparking an international rescue. I speak to Kelvin Brown, the Aussie Drilling Expert, flown in on the direct request of the Chilean President, who told the pilot “Please do not spare the fuel”. Kelvin’s life-changing story of his technical execution under the watchful eyes of the world is a story you cant miss.
2019-08-1234 min
Crisis TalksDarwin Firebombing, 2010In Episode 7, I talk with the CEO of Tower Insurance, Richard Harding. In February, 2010, as the CEO of TIO Insurance in Darwin, Richard led the crisis response after a disgruntled claimant firebombed a crowded insurance branch in broad daylight. He talks candidly about the challenges managing the reputational impact in parallel with a police investigation, the importance of caring for all people affected in an event, and the long term impacts on the workforce and their community.
2019-07-3149 min
Crisis TalksCrisis Talks Ep. 6. Matt Gill, Beaconsfield Mine CrisisIn Episode 6, we pick up where we left off with the rescue. Once they’d found them alive, the world's media converged on the mine, creating a media tsunami never seen before. We explore the role of Bill Shorten, the Foo fighters and how the team handled the media circus. Matt’s insights into the key decisions involved in the rescue and how they coordinated over 200 people to achieve the ultimate goal of rescuing the trapped miners is a case study in the application Mission Command.
2019-07-231h 14
Crisis TalksEp. 5 - Matt Gill - Beaconsfield Mine Crisis Part 1.On ANZAC Day 2006, a Mine Collapse occurred at Beaconsfield Gold Mine in Tasmania, killing Larry Knight and trapping Todd Russell and Brandt Webb underground. In this 1st episode of a 2 part series, I interview Matthew Gill, the former Mine Manager who led the team of over 200 people who rescued them. We talk through the early rescue operation; the effect on the team when they found Larry Knight; how they found the two alive; and the point when the media tsunami hit.
2019-07-1650 minCrisis TalksEp. 4 From SAS to Anaesthetist - Talking Failure with Bill BesticBill Bestic is an Anaesthetist - who was a Kidnap and Ransom Negotiator - who was a NZ SAS Officer before that! We talk about how the different industries that he has worked in approach failure; the importance of debriefing to capture improvement opportunities; and how culture and humility are essential elements in high performing teams. Bill’s research into cognitive dissonance, combined with his personal experience provides living proof on how we can embrace failure for growth.
2019-07-091h 13Crisis TalksEp. 3 - Dan Cooney - Pilot/Author/EntrepreneurDan Cooney is a former Naval Aviator who authored the book, "Decision Making - Military Tactics To Master Situational Awareness and Leadership". We talk about Dan's transition from Pilot to entrepreneur and how he is applying the leadership lessons of the military aviation industry in business. Dan is now based in the UK where he works as a keynote speaker and consultant on leadership, strategic risk management, business process automation and entrepreneurship.
2019-07-0153 minCrisis TalksCrisis Talks Ep. 2In Ep.2 we pick up where we left off and talk through finding the aircrash; the family and welfare support; repatriating them home; and the governance and regulatory challenges reconstituting a company without a surviving board. We then close off with the recovery process, some of the lessons learnt and the importance of trusted advisors in a crisis.
2019-06-251h 08
Crisis TalksCrisis Talks Ep 1. Part 1. Peter Canterbury - Sundance AircrashIn Episode 1, Peter Canterbury, the former CFO of Sundance Resources revisits Sundance pre 19 June 2010, the amazing team they had assembled and the fateful flight. We re-trace the frantic days of the international search and rescue effort, the impact on the families, and the pressure from the media. Peter's story of situational leadership without any formal crisis management training is remarkable.
2019-06-1951 minCrisis TalksCrisis Talks TrailerWelcome to my new Trailer for Crisis Talks. Crisis Talks is dedicated to those people who have responded to crises and their stories of leadership and resilience in the face of adversity.
Episode 1, launches on 19th June, the 9 year anniversary from the fateful aircrash which claimed the lives of the entire Sundance Resources Board.
2019-06-1702 min