Shows
The TomCastDynamic Purge Pricing with Grant DiGioiaOn this episode Tom chats with Grant DiGioia of Patriot Shredding based in Rockville, Maryland. Grant shares how he used the early COVID crisis to dive deep into all the data they had about stops, time spent, factors on those stops, revenue and profitability. As a result, they built and continue to use a dynamic purge pricing calculator that came out of the data they uncovered. You'll hear all the elements and factors that define the new pricing model, but you'll also learn how the model allowed them to price the right jobs lower and still improve their critical r...
2022-06-0725 minThe TomCastDynamic Purge Pricing with Grant DiGioiaOn this episode Tom chats with Grant DiGioia of Patriot Shredding based in Rockville, Maryland. Grant shares how he used the early COVID crisis to dive deep into all the data they had about stops, time spent, factors on those stops, revenue and profitability. As a result, they built and continue to use a dynamic purge pricing calculator that came out of the data they uncovered. You'll hear all the elements and factors that define the new pricing model, but you'll also learn how the model allowed them to price the right jobs lower and still improve their critical r...
2022-06-0725 min
WIHI - A Podcast from the Institute for Healthcare ImprovementWIHI: Always Events: Raising Expectations for Patient ExperienceDate: September 8, 2011
Featuring:
Lucile O. Hanscom, Executive Director, Picker Institute
Dale Shaller, MPA, Principal, Shaller Consulting Group
Martha Hayward, Lead for Public-Patient Engagement, Institute for Healthcare Improvement
Gaye Smith, Chief Patient Experience and Service Officer, Vanderbilt University Medical Center
Anthony M. DiGioia, MD, Founder, The Orthopaedic Program and Innovation Center, Magee-Womens Hospital of UPMC
Most of us are familiar with the National Quality Forum’s list of Serious Reportable Events in health care — often referred to as “Never Events.” There’s a wide consensus that everything from performing surgery on the wrong patient or wrong site...
2017-06-2759 min