Shows
WSJ's Take On the WeekWhat Paramount’s Earnings Report Could Tell Us About the State of StreamingThis week, we’re looking ahead to Paramount Global’s earnings report. The company that includes TV, movies, and streaming, has been taking it on the chin from investors. Its stock has lost more than 50% of its value in the past year, so Wednesday’s report could be pivotal. Recently much of the talk about Paramount has been as an acquisition target — for media executive Byron Allen to Skydance Media CEO David Ellison. Michael Morris, senior managing director at Guggenheim Securities, joins us to share what this week’s earnings report from Paramount could tell us about what’s coming next...
2024-02-2521 min
Customer Experience SuperheroesCustomer Experience Superheroes - Series 6 Episode 3 - Public Service CX v Corporate CX with Gunjan AllenIn this episode of the Customer Experience Superheroes podcast series we catch up with Gunjan Allen, a recognised positive force on the world of customer experience. With a background in corporate and public sector improving the experience for customers and employees, Gunjan is well placed to offer her advice on the difference between these areas. In conversation with host Christopher Brooks, global CX consultant and mentor, Gunjan discusses the criteria of successful leaders in CX, and the pair share personal examples where they've seen the impact of poor management on employees confidence.Alongside her endeavours i...
2021-02-0735 min