Shows
Donald Duck VoorleescastDonald Duck nummer 48 uit 2025Lizzy, Juultje en Babetje zijn deze week logeren bij oma Duck op de boerderij! Helaas regent het heel de tijd, wat en pech! Of toch geluk? Als het aan oma ligt moet je niet te snel iets geluk of pech noemen. Daar komen de nichtjes na dit avontuur ook achter!Verder lezen we verhaaltjes van Joe Carioca, Donald Duck, de Bollebozeclub en nog veel andere Duckstadbewoners!Professor Vlamkant is de inwoner van de week!Veel lees- en luisterplezier!!!
2025-11-2938 min
Donald Duck VoorleescastDonald Duck nummer 34 uit 2025: de geschilderde geestenDonald heeft een nieuw baantje, nachtwachter bij het Duckstedelijk museum. Hij moet zijn eerste nacht meteen extra goed opletten, want de nieuwe collectie van Eduard Punk is net binnengekomen. Op het moment dat Donald (zoals verwacht) één van de de schilderijen scheurt, gebeurt er iets heel onverwachts…Verder lezen we verhaaltjes van de Booswichtenclub, Joe Carioca en Katrien Duck. Mijn zus Juliët komt helpen en leest het Katrien verhaaltje voor!De inwoner van de week is Knabbel!Heb je een vraag of opmerking? Mail...
2025-08-2335 min
Donald Duck VoorleescastDonald Duck nummer 20 uit 2025: Gedoe om een erfenisDeze week moeten de Zware Jongens een maand lang braaf zijn. Ze verwachten namelijk een erfenis, maar om die te krijgen, moeten ze toch echt eerst hun beste beentje voorzetten. Ze moeten een neef uit Ongurië ophalen, maar zonder geld en zonder te stelen wordt dat nog een hele uitdaging.Verder lezen we verhaaltjes van Donald Duck, Joe Carioca, Huub en Toby en nog vele andere bewoners van Duckstad.Heel Pluizendaal is de inwoner van de week. Degene die de ‘brief aan’ heeft geschreven, heeft zo’n mooie tekening gemaakt...
2025-05-1737 min
Boze Geesten | Open GeestenHet nieuwe jaar met Timon Dias (Open Geesten afl. 152)Na zijn avonturen in Litouwen is Timon Dias definitief terug in Amsterdam. Hoog tijd om af te spreken en de stand van zaken te bespreken. Nu zelfs Mark Zuckerberg de fact-checkers in de ban doet en zich voor het vrije woord heeft uitgesproken, is er een enkel beletsel om de laatste ontwikkelingen zonder terughoudendheid door te nemen...Dit is de achtste aflevering van een serie gesprekken met GeenStijl-editor en psycholoog Timon Dias Audio nabewerking: Jasper Cremers Mecenas Patreon / sponsors : Josha Sietsma, Sietske's Pottery, Cartoon Box
2025-01-172h 09
Donald Duck VoorleescastDonald Duck nummer 51 uit 2024: Dubbeldik met de 3 Caballeros!Yes! Deze week is de Donald Duck twee keer zo dik! Dat betekent extra veel lees- en luisterplezier! Het Duckie staat in het teken van de Drie Caballeros, dus we zien voornamelijk Donald Duck, Joe Carioca en Panchito. Natuurlijk komen ook andere personages voorbij, zoals Zwarte Magica, Mickey Mouse, Dagobert Duck en nog vele andere Duckstadbewoners. De inwoners van de week zijn Donald, Joe en Panchito. Veel lees- en luisterplezier!
2024-12-141h 09
Gitaarmannen, de podcastSIMON LEFERINK speelt gitaar op ALLE hits van dit momentIn deze aflevering hebben we de geweldige Simon Leferink te gast. Simon is bekend als gitarist bij Joe Buck en speelt gitaar op hits van artiesten als Pommeline Thijs, Metejoor, Flemming, Anouk en Tino Martin en Guus Meeuwis. Kortom, Simon weet alles van de muziek van nu! Hij deelt zijn expertise over alternatieve stemmingen en heeft gratis lesmateriaal voor je klaarliggen.
Highlights van deze aflevering:
• Simon Leferink: Gitarist bij Joe Buck en schrijver van hits voor topartiesten.
• Alternatieve stemmingen: Leer alles over deze fascinerende technieken.
• Gratis lesmateriaal: Download de gratis PDF met waardevolle lessen van Simon. Download hier https://guitarleferink.gumroa...
2024-05-221h 22
Donald Duck VoorleescastDonald Duck nummer 11 uit 2024Deze week zijn er weer veel dingen gebeurd in Duckstad. We lezen verhalen over Donald, oom Dagobert, Katrien en nog vele anderen. Joe Carioca staat deze week in de spotlights want hij is inwoner van de week!!! Vergeet niet om de Donald Duck erbij te pakken en dan wens ik je veel lees- en luisterplezier!
2024-03-0936 min
Talkshow MKajsa Ollongren, Guus Valk, Danny Ghosen, Twan Huys, Piet de Blaauw, Jetje Manheim,De verkiezingen gaan door, maar in welke vorm? Guus Valk met het laatste nieuws uit politiek Den Haag. Het ijzingwekkende verhaal van de opstand in vernietigingskamp Sobibor. De eerste week van Joe Biden als president; hoe is het gegaan? Danny Ghosen aangehouden tijdens draaien voor 'Danny's Wereld'.
2021-01-2748 min
Let's fix thingsEpisode 97 - How designers risk our safetyWhile Development and QA are often assigned with the responsibility to keep software safe from hackers, recent events with Facebook, Twitter, Zoom, and more show it’s designers that aren’t thinking enough of software threats and how to handle them.
2020-08-0314 minLet's fix thingsEpisode 96 - We never stopped scrollingDiscussing the engaging user interface of Tiktok, its content presentation, and how it was a natural evolution after Facebook, Instagram, and Snapchat.
2020-07-2709 minLet's fix thingsEpisode 95 - Demand over brillianceExploring the two fundamental questions any designer should start with, and why companies seem to so often miss them - What is the problem you are trying to solve? What is the demand you are fulfilling?
2020-07-1011 minLet's fix thingsEpisode 94 - Design is a mindset, not a skillsetAfter an initial kick-off with Neeva and its disappointing Digital Bill of Rights (https://neeva.co/digital-bill-of-rights), Guus and Joe turn to the topic of how design jobs are changing. They put fourth that design is a mindset and way of thinking that forms a foundation of a designers toolbox, but as product platforms grow (voice, chat, bots, AR, VR), designers need to specialise their skills and take control of their own destiny. Designers can’t assume because they did mobile UI, they can appropriately handle VR. Instead, they need to invest their own time learning new skills if th...
2020-07-0113 minLet's fix thingsEpisode 93 - How does design shape the identity of bots...?Guus and Joe look at the https://replika.ai/ application, which creates a digital version of your personality, and discuss how bots build and grow their identity. The end of the conversation begins to tackle the future of design as a discipline, which is continued in episode 94.
2020-06-2411 minLet's fix thingsEpisode 92 - What if it isn't temporary?As stores, restaurants, and cafes open, Guus and Joe discuss the deplorable state of physical space design we now have to deal with.
2020-06-1811 minLet's fix thingsEpisode 91 - We have no real friends anymoreFollowing up on old episodes of Let's Fix Things and The Dark Side of Design, which asked "Does it matter if all my friends are only digital", Guus and Joe continue to explore the topic, now that digital is all we have during lockdown. What do friends, relationships, loneliness, and connection all mean in a digital world.
2020-06-1115 minLet's fix thingsEpisode 90 - The Don Norman SupplementalAn extra 5-minute episode around Don Norman and design fundamentals.
2020-06-0305 minLet's fix thingsEpisode 89 - Service Design is a tool, not an educationBased off an article written almost a decade ago by Don Norman, Guus and Joe discuss how design education has changed in the last 20 years and the current skill gaps with students exiting university and joining the workforce.
https://jnd.org/why_design_education_must_change/
2020-06-0114 minLet's fix thingsEpisode 88 - Crossy roads and robot dogsFor the first time in months Guus and Joe are recording from the argodesign studio in brand new isolation booths. The discussion this week focuses on two elements driven from the COVID-19 situation. Dystopian drawbacks and potential new entrepreneur activities. The former looks at Boston Dynamics robot dogs released in Singapore to watch and remind people to keep a safe distance, the latter looks at new ways individuals are creating jobs through online worlds and video games.
2020-05-2514 minLet's fix thingsEpisode 87 - Garbage collection on dataStarting off of an article where a person managed to get personal data from an old Tesla car, Guus and Joe discuss the ongoing topic of data privacy, data clean up, and regulation. The discussion moves back and forth between company responsibilities, individual responsibilities, and what designers can do to help both.
2020-05-2015 minLet's fix thingsEpisode 86 - I'm a magic 8 ballAs we continue to have a global captive audience, industries such as of sports, music, video production, and more are finding new ways to engage with audiences. Applying the rule of "create once, scale infinite" everything is software now.
2020-05-1414 minLet's fix thingsEpisode 85 - The Changing TimesJumping off Marc Andreessen's It's Time to Build essay and a post from India's Prime Minister Narendra Modi, Guus and Joe discuss how the COVID-19 situation is accelerating trends and changing businesses. What companies thought may take another 5 years to accomplish is happening in months, and now companies are left with the ability to either adapt, or suffer.
2020-05-0614 minLet's fix thingsEpisode 84 - We went back to the MatrixOn continued lockdown in Amsterdam during the COVID-19, Guus and Joe look at what technologies might make a leap forward due to this worldwide change in social behavior. While many of us thought AR might be the next big technology, will VR leapfrog it and become the more natural extension of the real world, giving us an escape during times of solitude and restricted movements?
2020-04-2918 minLet's fix thingsEpisode 83 - The isolated worldWhat happens when truth becomes irrelevant. As the world sits in their homes waiting for the end of the COVID-19 closures, many may fall deeper into their own echo-chambers. With billions of people posting their opinions and their own "truth" beside news, if you search, you can find support for almost anything. While many look at the mental and economic impact of COVID-19, Guus and Joe look at it's impact on the delivery of information and how "Truth|" may become something of the past.
2020-04-2120 minLet's fix thingsEpisode 82 - The distributed worldTackling the situation of the year, Joe and Guus look at how companies are adapting against the new regulations around working from home in a distributed environment. They discuss what they have done with argodesign, and how they challenge other companies, tech or otherwise, to rethink how they conduct business to produce better results under the new circumstances.
2020-04-1619 minLet's fix thingsEpisode 81 - Everything isn’t alright… againAfter a one year hiatus, Guus and Joe return to discuss design, technology, regulation, and more. In this episode, they discuss what has happened in the last year, what has changed in moving from Raft to argodesign, quick highlights on the merger, and how we think of delivering the best business results we can as argodesign.
2020-04-1518 minLet's fix thingsLet's fix things 80 – We fixed itAll good things must come to an end. With Raft changing over and joining argodesign as their European office, Guus and Joe have officially decided to end Let’s Fix Things. In a longer episode, they discuss how Raft started, splitting away from frog design. The discuss the exact events on day 1, bootstrapped the beginning to get salary, and give thanks to everyone in the studio and our listeners.For everyone who stuck with us, or simply listened to a single show, we say thank you for your time and attention. Keep an eye out for new co...
2019-03-2939 minLet's fix thingsLet's fix things 79 – Ethics policy and free floating anxietyPrima returns and joins again to discuss the long standing topic of Ethics in design. Hot off the IxDA conference with ethics being a big topic, the trio discuss why designers often miss the conversation, don’t produce results, and how they can begin to solve this towards provide solutions on ethics within their teams.
2019-03-2825 minLet's fix thingsLet's fix things 78 – Fake peopleGuus and Joe and joined by new Raft Lead Prima Sung to discuss a recent set of news article around AI being leveraged [weaponized?] to create fake and auto generated content. They discuss how AI is leveraged in creating new materials, and how AI is impacting identity. Finally they discuss the future of work for design and what could be coming in the next decade for designers.
2019-03-2226 min
GaragensprechEpisode 20 - Die Musikfolge. 6 Typen 3 Songs.
Die Musikfolge. Jeder hat drei Songs im Gepäck, wir hören und sprechen. Von Klassik bis Grind Core - dabei aber immer recht respektvoll. Also für unsere Verhältnisse.
Die Tracklist ist in den Shownotes verlinkt, und eine Spotify Playlist haben wir auch fertig gemacht.
Tracklist:
01 - Sebastian - Joe Cocker - With A Little Help From My Friends
02 - Simon - Johann Sebastian Bach - Air
03 - Nick - Obscure Sphinx - Nothing Left
04 - Dennis - Cult of Luna - In Awe Of
05 - Thomas - Warning - Footprints
06 - Tobi - As I Lay Dying - An...
2019-03-082h 45Let's fix thingsLet's fix things 76 – I got lost with three wordsGuus and Joe breakdown the pros and cons of the “What 3 Words” mapping service. The go over the positive aspects of mapping areas without physical addresses, and the confusing aspects of why 3 random words, such as “popsicle, idea, shuttlebus”, would appear to be a good way to coordinate travel plans.
2019-01-2219 minLet's fix thingsLet's fix things 75 – We’re back and forgot this was 75It’s good to be home! After being gone for over a quarter, Guus and Joe return to talk about the news of the week. This episodes looks at Mark Zuckerberg’s goal of holding public discussion forums and the ability of Ring camera employees to potentially access individuals feeds.
2019-01-1619 minLet's fix thingsLet's fix things 74 – Robots are *still cuteAnki, the company that brought us the robot Cozmo, it back with Vector. A friendlier companion robot. Guus and Joe look at what the different roles and styles of robots / bots currently in the home. The share that while Vector, Alexa, and the Google Assistant may do very similar things, they are very different in their personality and drive. They discuss their wishes for robots to become better companions. Finally they close with a brief overview of how the field of design is growing, as robots, AI, and assistants, become more main stream.
2018-09-0621 minLet's fix thingsLet's fix things 73 – We were rightGuus and Joe review Raft’s 2018 Trends report to provide a mid-year assessment. They speak to three trends and offer support in how they are coming to fruition through the year. They share that trends never arrive unannounced. To be applicable for companies, they should be emerging topics and not wild long-shot guesses. While their supporting materials are often dystopian, they close by sharing they are very hopeful for what these trends may enhance in people’s lives.
2018-08-2829 minLet's fix thingsLet's fix things 72 – Designing agricultureNow several weeks removed from returning from Brazil, Guus and Joe discuss their take-aways from the Thought for Food (TFF) Summit. They focus the episode of bringing the humanities and empathy to Agriculture. They review that while food is a cultural and social event, the production of food is cold and statistical. The opposition serves as the foundation for 15 minutes of discussion.
2018-08-2720 minLet's fix thingsLet's fix things 71 – Client empathyIn a continuation from last week, Guus and Joe go deeper on the cultural principle of respecting clients through client empathy. They discuss how designers could benefit from understanding the client POV further, whether it be political aspects, internal strategy, or personal views. Sharing their views that while designers speak heavily of user empathy, they should equally look to understand client empathy.
2018-07-2017 minLet's fix thingsLet's fix things 70 – A short culture of RaftGuus and Joe discuss finally hanging up a series of posters that provide cultural guidance for the Raft office. Sharing their views on why the Raft culture is a bit unique, pragmatic, challenging, and mature compared to other design studios. They engage on each principle, what it means, and why it’s important.
2018-07-1623 minLet's fix thingsLet's fix things 68 – Innovation and corporationOver the course of their consulting careers, Guus and Joe have worked with multiple companies within their accelerators or incubators. This episode is dedicated to a couple lessons they have learned working in these teams including the need for process, learning from failure, and building on company’s cultural principles.
2018-07-0617 minLet's fix thingsLet's fix things 66 – DesignOps is what now?Guus and Joe look at the growing discipline of DesignOps. The combination of program management for design tools, workflow, process, and integration with the development team. They discuss the need for alignment of tools and planning within larger organization and how DesignOps can be fundamental and helpful to larger teams.
2018-06-1318 minLet's fix thingsLet's fix things 67 – It’s a choice to be mundaneAfter ordering a Revolut prepaid card, Guus and Joe discuss how every company, organization, and team have a choice to either be unique, interesting, and provide a great experience or be mundane and accept the status quo. They put forth the simple theory that any area or industry that has a low barrier to entry (e.g. capital investment) and can be done digitally is ripe for start-up disruption. Note: Joe met with Val Scholz, Head of Customer * Engagement, not “Experience”, as Joe accidentally mentioned during the podcast.
2018-06-1317 minLet's fix thingsLet's fix things 65 – Designs future disciplinesIn the last several decades, digital design has been the new mecca for designers. Everyone has rushed to design the latest website or application. Now, as products change, and screen based systems mature, we must ask “what is next for designers”. Guus and Joe reflect on breaking down design to its primitives and refocusing on the “job to be done” along with the tools designers have at their disposal with each customer touchpoint. As products bring in voice, home devices, and digital assistances, the role of design must evolve to stay relevant.
2018-06-0621 minLet's fix thingsLet's fix things 64 – Need for controlAre we wise to ask companies to control what we see and hear? Guus and Joe look at the recent trends involving public outcry over content presented through different companies. With fake news being the topic of the year, more people have been asking for Facebook to take control over this situation, but is it wise to ask a private company to control what we view globally? The duo also look at companies personal ethics in presenting content, such as Spotify stopping all promotion around R Kelly. Finally, the discussion looks at how only a few decades ago, local...
2018-06-0121 minLet's fix thingsLet's fix things 63 – Hey, GoogleGoogle I/O happened, and the world is afire with the Duplex demo in which the Google assistant makes a phone call and sounds like a human. Guus and Joe reflect on the ethical stance of this type of situation. That perhaps we don’t live in a simulation, but that everything around us can now be simulated; that trust is a strategic asset now more than ever. They also discuss how these types of products affect the future of design as a discipline and what design must do to remain relevant.
2018-05-2221 minLet's fix thingsLet's fix things 62 – The GDPR avalancheA second episode discussing the issues around GDPR coming into effect in Europe and what that will mean for companies. The duo discuss the EU cookies regulation, and if these regulations are helping put users back in control, or simply create a “pop up soup” of dialogs that annoy, rather than assist, users. In the end, they question if the way regulation is done should be rethought, and what are designers roles in driving new regulations and guidelines for software.
2018-05-1521 minLet's fix thingsLet's fix things 61 – The impossible design of privacyWith the countdown to GDPR in the EU and Facebook being questioned by Congress in the US, Guus and Joe look at how to responsibly and ethically design for personal data privacy. The discussion looks at the infuriating task of designing privacy policies with understandable language. It then couples with the fact that users never read privacy statements as they are always in the way of core tasks. In the end, they question if making privacy easy to understand is an impossible task.
2018-04-2526 minLet's fix thingsLet's fix things 60 – What is the best smart tech?During a previous conversation with a silicon valley software native, Guus and Joe discussed what was the best smart technology over the last decade. This week they bring that discussion to Lets Fix Things, sharing views on the different between technology, what is has enabled, and what constitutes “smart technology” - from refrigerator lights, to smart lights, and global entrepreneurship.
2018-03-2722 minLet's fix thingsLet's fix things 59 – When Personas and Statistics CollideA dutch supermarket chain accidentally does racial profiling with their personas, Apple’s Homepod is a really expensive speaker, and AmazonGo makes purchasing in real life frictionless. This week Guus and Joe go "old school" discussing several topic in recent news extrapolating lessons for designers from internal methods, to accidental creation of friction in products.
2018-03-0520 minLet's fix thingsLet's fix things 58 – The Ethics AftershowAn impromptu discussion after the last official show reviewing more on ethics, business, and design.
2018-01-2308 minLet's fix thingsLet's fix things 57 - Discussing the Ethics of DesignThis week we are joined by Jet Gispen from ethicsfordesigners.com. Guus, Joe, and Jet discuss ethics in design, and how a subjective topic based on personal belief can be brought into constructive team discussions. Jet runs through exercises designers can bring to their teams. She also showcases how ethics may be a way to reverse the commercial aspects of the design profession.
2018-01-1519 minLet's fix thingsLet's fix things 56 - The Past Is Always Present In The FutureThis week is about race in design and technology. Guus and Joe talk to Stan Robinson, otherwise known in the Hip Hop world as Substantial. Stan is an accomplished artist who has toured the world multiple times. Stan offers his articulate views on the black community in design, technology, and the arts as well as multiple other pearls of wisdom on perspectives of how being black affects careers in these fields from early schooling.This week’s title is a ‘tip of the hat’ to one of Substantial’s latest releases.https://www.facebook.com/SubstantialMusic/https...
2018-01-0544 minLet's fix thingsLet's fix things 55 - Socrates teaches conversationsGuest Adriana Chiaia joins Guus and Joe to discuss leveraging the Socratic method to have stronger conversations, dismiss bias, and engage those around you in deeper discussions. The group discuss this method focused on questioning and breaking down assumptions as a way to engage conversations over other methods (such as "5 why's"), and how this can both disarm and engage to have a conversation focused on exploration over "winning".
2017-12-2014 min
Dark Side of DesignEpisode 6 - You're always being ratedStarting from replica.ai, guests Bessy Kim, long time Lets Fix Things host Guus Baggermans, and Joe Fletcher discuss the idea that if a person has more digital touchpoints than physical with friends, do they need real friends at all. They look at what “real” may mean looking forward and if there is a social problem with bots replacing friends.
2017-12-2012 minLet's fix thingsLet's fix things 54 - KaleidoscopeGuest Lily Kolle joins Guus and Joe to discuss a new design toolkit she developed at Raft called Kaleidoscope. A set of questions across the product lifecycle meant to re-frame conversations and solutions. She discusses how to use the cards within conversations and meetings to unstick viewpoints, uncover biases, and develop new ideas. Get the Kaleidoscope deck here: https://raftcollective.com/thinking/kaleidoscope/
2017-12-1816 minLet's fix thingsLet's fix things 53 - Ame Elliot and designing security, live from ThingsConThis week Guus and Joe welcome Simply Secure's Designer Director Ame Elliot as a guest podcasting live from ThingsCon in Amsterdam. The three discuss the importance for designers to think about security as a design task and design competency.
2017-12-0820 minLet's fix thingsLet's fix things 52 - You're doing it backwardsAfter several days of communication training, Guus and Joe share some of their favorite lessons on presenting content. They discuss starting with what's important to your audience.Many design presentations start with "what we did, what we heard", which may form barriers between you and your audience. Instead, start with why you did something for the company, and how it benefits them (Simon Sinek plug). In short, it's never about you, it's always about them, and how the work you're sharing advances their goals.
2017-11-2814 minLet's fix thingsLet's fix things 51 - Not invented herePut your ego aside, have a piece of humble pie, and enjoy this episode as Guus and Joe explain why designers should listen much more than talk. Using multiple examples from past teams (Microsoft, IKEA, and several un-named clients), the duo share examples of how designers have hindered projects by wanting to put “their stamp” on work instead of better address project, team, and specifically customer needs. They review the ease at which designers can think they are doing the right thing, while accidentally reversing progress or creating work that isn’t needed for a product or business launch.
2017-11-1723 minLet's fix thingsLet's fix things 50 - On the importance of storyWe've hit episode 50! Guus and Joe re- live their first podcast memories of trying to do three episodes in 1 day. This week they discuss the importance of story for designers.The idea that story is not simply for marketing, but a crucial element of how features and the users experience of a product come together to form something users can fall in love with. The utilize the recent Google and Apple events, as well as past work on IKEA to explain how story impacts products.
2017-11-0316 minLet's fix thingsLet's fix things 48 - Of course, AppleGuus and Joe review the recent Apple event and announcements. They look at the wireless future Apple is pushing consumers towards with wireless charging, wireless headphones, and the new SIM in the Apple watch. Joe has a moment of quite reflection on designers who complain about Apple's innovation while ignoring the technology interiors and broader business plays.
2017-09-2622 minLet's fix thingsLet's fix things 47 - Juicero, we hardly knew yeJuicero, a connected IoT cold press juicer, is closing its doors and offering refunds. As a frequent topic early on the podcast, Guus and Joe reflect on Juicero, its supply chain, dreams, and contribution to IoT.
2017-09-2014 minLet's fix thingsLet's fix things 46 - Immersion is not researchIn todays episodes, we skim the surface of design research, specifically ethnographic research. We discuss common problems we've seem, how to avoid these, and why a lot of design research fails to lead to quality insights. We focus on design research being a separate discipline from design itself and why "immersion", or understanding an industry, is not the same as research itself.
2017-09-1214 minLet's fix thingsLet's fix things 45 - Only 20% matters anywayIn todays episode we explore the bespoke nature of design consulting and what design managers, teams, and consultancies can learn from larger business consultancies in how they approach programs, clients, and services. We cover a little in our approach at Raft and how we've built our culture of close client partnerships while streamlining programs.
2017-08-1118 minLet's fix thingsLet's fix things 44 - New customer journeys with Amazon and Whole FoodsGuus and Joe look at how designers must start to analyze components, primitives, and utilize design research to create a vision for new customer journeys. The duo use the recent Amazon acquisition of Whole Foods as an example showcasing 3 steps for focus.1. Drivers of latent needs – use a customer journey as a foundation for design research to uncover latent needs and drivers for users.2. Develop a vision – leveraging trends from business, economics, technology, and more, designers must have a vision for where a product or service can go.3. Breaking down primitives – Break down products and services into primitives to und...
2017-06-3021 minLet's fix thingsLet's fix things 43 - WWDC & Services are the new hubThe guys return with a view on two of the critical announcements from WWDC. The AR Tookit and the Homepod. They discuss four critical points stemming from these announcements.1. All hardware is a commodity, Services are now the differentiator2. Designers need to think about reversing the paradigm of the hub and spoke device model3. The Service is now the hub and hardware is endpoints4. Designers should see Service Design as the design of the service and not the abstraction or pure coordination of the service.
2017-06-1940 minLet's fix thingsLet's fix things 42 - We can be optimistic about the future too!This week Paul Skinner, Creative Director at Tellart, joins the show to discuss designing experiences in the future based on global macro-trends. Paul gives his view on designing experiences for the future and shares perspectives from his work with the Government of Dubai. The group discuss design in the broader context of climate change, government policy, and challenge designers to creates events that can generate a positive future.
2017-06-1234 minLet's fix thingsLet's fix things 41 - Context and Designing for the Terms of ServiceGuus and Joe discuss designers ability to construct effective arguments and how design should be embedded with discussions on regulation, terms of service, and policy. They go through how designing scenarios is not always what it appears and context matters more than people realize. They then break down topics from Facebook policies, to emojis, to Twitter on how context, point of view, and diversity make a huge difference in create successful outcomes.Facebook policies - https://www.theguardian.com/news/2017/may/21/revealed-facebook-internal-rulebook-sex-terrorism-violenceLawsuit over emojis - https://www.engadget.com/2017/05/21/israeli-court-emojis/Minecraft and birds - https://motherboard.vice.com...
2017-05-3123 minLet's fix thingsLet's fix things 40 - How a new industry came together with IKEA TRÅDFRIFor two years Joe led the digital efforts on the IKEA TRÅDFRI Smart Lighting product recently released world-wide. Guus and Joe look at IKEA's new smart lighting product from the view of selling stories, difficult problems in connected devices, and technology shifts. The opening features a quick overview and thoughts on the new Microsoft Fluid Design SystemIKEA TRÅDFRI - www.theverge.com/circuitbreaker/2017/3/27/15071562/ikea-tradfri-smart-lights-gateway-ethernet-cheap-dimmer-remoteMicrosofthttps://www.theverge.com/2017/5/11/15615812/microsoft-fluent-design-system-project-neon-featureshttps://www.theverge.com/2017/5/11/15625970/microsoft-fluent-design-desktop-email-app-ui
2017-05-2230 minLet's fix thingsLet's fix things 39 - Squeezing design into juiceAfter a short hiatus Guus and Joe return to discuss Juicero, a connected juicer recently in global news, giving perspectives from multiple design angles explaining why news headlines don't always do the company justice. The duo cover how the changing nature of design is reflected in the product, looking at the beautiful physical design followed by the slightly lackluster service and business design aspects.Starting the show off, is a point / counterpoint session about the Twitter and Bloomberg partnership, explaining why it's a great experience design idea, but perhaps a lousy business idea.Juicero - https...
2017-05-1524 minLet's fix thingsLet's fix things 38 - We got what we wanted and we're still not happyDave Benach joins the podcast to discuss what happens when the worst ethics results in the best user experience. Using Uber as an example, the group explore what's good for the user, good for the industry, and good for company cultures. They share insights on why designers should pay attention and address conversations on these topics.
2017-04-1030 minLet's fix thingsLet's fix things 37 - Live from the ThingsCon SalonPodcasting "live" from the aftermath at the ThingsCon Salon in Amsterdam, Joe and Guus welcome Marcel Schouwenaar, one of the partners at The Incredible Machine. The trio discuss IoT ethics, persuasive design, utopian to dystopian futures, and the IoT community in Netherlands. They also look into autonomy in the connected world and how connected data is being used to make a better future.https://www.the-incredible-machine.com/
2017-04-0322 minLet's fix thingsLet's fix things 36 - Walking into the burning building of convenienceHans Gerwitz again joins Joe and Guus on the podcast to dive into the philosophical side and fixation of designing for convenience. Through better usability, connectivity, and desirability, we are creating a world where people can't simply "opt out". They no longer need to leave their homes to socialize, work, or get food. Everything is a service, everything is delivered. The trio set out to discuss the implications of this on designers and society. What does this mean as designers if we aid this transformation toward the Matrix, and is it utopian or dystopian. Do we as designers have...
2017-03-2632 minLet's fix thingsLet's fix things 33 - We're still paranoid, but that's ok (with Hans Gerwitz)Hans Gerwitz, founder of the Artificial, an Amsterdam based boutique design consultancy, joins the show. With his background in technology and strategy he joins to re-discuss designers responsibility on user privacy and security when designing products.This week has no news or follow up, instead heading immediately into the main topic. The trio reflect upon major company hacks over the last several years (Yahoo, Target, Sony), looking at the impact it made to users perception. They discuss how major companies can handle hacks much better than smaller companies who may not have the assets to survive the...
2017-03-0331 minLet's fix thingsLet's fix things 32 - Sharing stories from women in designThis week Joe and Guus are joined by Shannon Thomas (founder at the Artificial) and Lisa Anderson (UX Executive from Microsoft, RGA, Sears). The discussion is open ended sharing thoughts and stories on women in design and technology. The group look at different skills and styles between gender and industry as well as insights on hiring and coaching. The panel share personal experiences and reflect how the industry has grown over time.
2017-02-2145 minLet's fix thingsLet's fix things 31 - Diversity stops designers from ruining thingsBack in Amsterdam Guus and Joe kick off with wearables news. Right after they jump into the main topic of diversity in design consultancies. They discuss that having cultural diversity in an office, can help designers understand their own biases with user behavior, device usage, and living situations. Once designers can beginning to remove their own cultural biases, they can focus on tools and methods to help clients make their product stronger. They quickly touch on needing diversity in Design Research to skip over covering "insights" that are embarrassingly basic and find what really improves clients products....
2017-02-0531 minLet's fix thingsLet's fix things 30 - Design is not always about the visualsGuus and Joe return after a week or both being sick. Joe starts by sharing it's almost his last week in Malaysia and he'll soon be returning to Amsterdam. The pair discuss recent news including Nintendo Switch pricing, casual gamers, Swedish ambulances, Intel IoT retail design work, and the last of Verizon holding out on the Galaxy Note 7.The main topic resolves around Joe's work in Malaysia. The past 3 months have been working as a designer purely in Excel developing Customer Journeys. Guus and Joe reflect on the strategic nature of Customers Journeys and their role in...
2017-01-2436 minLet's fix thingsLet's fix things 29 - Hello World - Trends we would like to see in 2017Joined by a small live Skype audience, Joe and Guus open the first show of the new year recapping their Holiday adventures, and thanking listeners. Moving directly into the main topic, at the end of each year many design consultancies showcase their trends for the following year. Instead Guus and Joe look at Trends Raft would like to see in 2017. These are not predictions, but rather hopes based on the global trends we've observed at Raft in 2016. Stating from the position if our job as designers is to be aware of the status quo, and then work to raise...
2017-01-0848 minLet's fix thingsLet's fix things 28 - Abandon your ethics, this is design!Losing no time, Guus goes right into the new of Nintendo filing VR patents driving a discussing around the Nintendo Switch, responsive hardware, and why [to Joe] the Switch is a great piece of design, but may not sell well. Guus shares a story on a Japanese anime personal assistant. Joe breaks down the idea of a personal companion, separating out the objectification issues the anime personal assistant brings.The main topic revolves around a stream of consciousness discussion on design in the role of reduction of jobs, reinforcing the separation of social classes, and not enough...
2016-12-2039 minLet's fix thingsLet's fix things 27 - India, privacy, and world culture - a designers paradoxJoe opens recounting his recent time in India. He reflect on meeting a 12 year old girl three year ago, who was the only person to speak English in her colony, and how it changed his life. Joe shares how his encounter changed the way he approaches travel, and understanding of design. The story then comes to present day when Joe returned to the village to find her and continue his discussion from three years ago.This leads into a second part of privacy and what it means for designers. The users will give up privacy and embrace...
2016-12-1337 minLet's fix thingsLet's fix things 25 - Regulators need designersWeek two from Malaysia and Amsterdam. Guus brings Cozmo to play, but has to power him down after one too many attempts to jump off the table. The duo follow up on Cozmo, and have a short review of why Silicon Valley may think they are inventing the future of the Smart Home, but developing countries are more poised to deliver on that promise.The main topic revolves around regulatory government bodies across the world needing designers to assist in policy and decision making. The look at three of the biggest players and topics, Uber, Airbnb, and...
2016-11-2936 minLet's fix thingsLet's fix things 24 - Malaysian smart homes & Robots ARE cuteThis week the show goes on the road. After a week of downtime Guus and Joe return with Joe sitting in Malaysia while Guus holds down the office in Amsterdam. Joe opens apologizing for his air conditioning and moves into the news of the US presidential elections. Staying away from the political aspects Guus and Joe look at what Trumps investment in US infrastructure could mean for Smart Cities. The conversation then looks at what Joe has seen with connectivity and smart products in Malaysia. The group discuss the idea that while companies in Silicon Valley think they are...
2016-11-2230 minLet's fix thingsLet's fix things 22 - The future of design talent (w/ Dave Benach of Spark Talent)On this show, Dave Benach joins Guus and Joe. Dave runs Spark Talent, a scouting and recruitment agency. His team focuses on design talent, and Dave previously led recruiting at frog design. The trio discuss skills designers, especially students, should have entering the work force now, and in the next 5 years.The group starts out recapping the Apple and Microsoft events from a design perspective, offering insights on Microsoft's unique interactions with the "dial" device on Surface and what it could mean for physical and digital interaction. With Apple, the discussion turns to AI services and Apple...
2016-11-0245 minLet's fix thingsLet's fix things 21 - Responsive hardware and making every space personalOpening with news of the IoT DDOS attack, they discuss the need for security in IoT, and why designers should pay attention to how devices are set up. They discuss the new Kodak phone (nee camera) engaging in a short discussion that the entire premise appears backward facing.Note: We recommend watching the Nintendo Switch video: First Look at Nintendo Switch - https://www.youtube.com/watch?v=f5uik5fgIaIIn the main topic, Joe and Guus use the Nintendo switch to talk about a number of design trend topics. Starting with responsive hardware...
2016-10-2436 minLet's fix thingsLet's fix things 20 - Lessons from industrial design with Lily KolleGuus and Joe welcome their first guest, Lily Kolle, a fellow designer at Raft, to talk about he transition from the world of Industrial Design to screen based UI and UX design. Lily breaks down the idea that Industrial design, interface design, and other design verticals were mistakenly separated and need to be thought of as a whole. She moves back and fourth from design history and design principles to the application of industrial design lessons, such as sketching, and how that applies to current UI design.Joe and Guus open the show with follow up on...
2016-10-1731 minLet's fix thingsLet's fix things 19 - It's not Google IOWe have a new introduction! Guus orders a PlayStation VR. The duo discuss VR being used in industries that often appear less tech savvy suck as industrial tiles and banking. The group then breaks down the 'Made by Google' event. The discuss the strategic implications of Google home, it's service aspects, Googles revenue streams and how Google Home would be more powerful and terrifying if it knows all your search history and works across all Google devices. Joe gets angry at the Google pixel color names. Guus then moves to VR, discussing a variety of user cases and design...
2016-10-1037 minLet's fix thingsLet's fix things 18 - The reintroduction of specificationJoe tackles why making connected devices from precious metals is always a bad idea before follow up. Guus and Joe review more on bots and discuss what would make a good retail bot, and how designers should think of handling bot design. They discuss Google Allo and it's current disappointment of bot integration. Guus get distracted with robots that assist the lonely. Joe discussed why everyone can copy snapchat but it still won't make a difference. Joe gets to finally announce exciting news that over the past years he worked on the IKEA Smart Lighting that was just released...
2016-10-0436 minLet's fix thingsLet's fix things 16 - Her is comingFresh back from vacation Joe and Guus hold a longer discussion on recent Apple events. This includes a breakdown between Apple and Amazon within their voice services for controlling connected devices. Joe goes over follow up from the last show looking at banking companies advertising "smart" home features to assist in home sales and the idea of smart homes assisting the elderly. Guus reviews his updates on the Raft 'aio' bot, which is being created to control the Raft office including devices and simple tasks.Joe discusses why removing the headphone jack in the new iPhone is...
2016-09-2050 minLet's fix thingsLet's fix things 15 - Service providers will eat the Smart Home - Part 3The conclusion of the three part episode, Guus and Joe look at how service providers solve current Smart Home pain points. Through bundling and re-selling of services, they can increase distribution, which drives down cost. They can bundle multiple products, which gives a single point of billing. They can create differentiation through how they sell services and what product they provide, and finally, they can provide a platform that unifies technology. They conclude their case expressing that while we don't necessarily want service providers to handle our homes, it's needed to get the best of a broad set of...
2016-09-1227 minLet's fix thingsLet's fix things 13 - Service providers will eat the Smart Home - Part 1Guus and Joe do a deep dive on how service providers will save the Smart Home through bundled delivery of products and services.
Part one explores the importance of the Smart Home - currently seen as more of a novelty interest for geeks, the importance of the Smart Home goes far beyond novelty and can provide real functionality to improve users lives. Most marketing that is done for the Smart Home is done for devices that offer little improvement and are costly, thus causing a decrease in interest. They are often high priced, and take a slightly...
2016-09-1028 minLet's fix thingsLet's fix things 12 - Here we go again on Echo and PhilipsGuus opens with a position of bot script writer from booking.com while Joe recaps his comedic conversation with an AT&T sales rep he could only assume was a bot.Joe finally got his Echo set up and decides to hijack half the show discussing topics from content discovery, and dealing with remembering voice commands, to hilarious situations from having friends use it."Alexa, why are you stupid""I'm sorry, I'm still learning""ohhhhhh, now I feel bad… ohhhh… why does it say that??"Guus and Joe go over again why...
2016-08-2333 minLet's fix thingsLet's fix things 11 - Designers should speak two languagesGuus and Joe get Amazon Echo's and proceed to derail the show ignoring their main topic in favor of discussing how voice and natural language UI will change the way designers will need to design. They discuss how different languages have different grammar structures and why that makes a difference in voice commands. The more designers understand language the better they will do designing for voice controls, and tackling different voice platforms.
They then try to introduce Philips new line of personal wearables, but end up in the topics of driverless cars and the insurance industry.
2016-08-2035 minLet's fix thingsLet's fix things 14 - Service providers will eat the Smart Home - Part 2Guus and Joe continue their deep dive into service providers and the Smart Home by looking at the current problems with mass adoption. These center around 3 distinct areas.
High price - With connectivity parts included, the price of connected hardware is understandably increased from the non-connected counterpart. In addition, the hardware is priced higher to assist in offsetting the price of the companion software, which often generates no, or minimal, revenue.
Technology incompatibility - Multiple protocols and systems means interoperability issues that are difficult or impossible to solve.
Lack of a service model - Most current Smart Home...
2016-08-1123 minLet's fix thingsLet's fix things 10 - Disney, privacy, and having fun spending moneyGuus and Joe start the conversation discussing their recent trips to the US. Guus got Amazon Echo devices for both of them, although Joe has yet to hook it up since he lacks an adaptor. After 2 weeks there is a lot of news topics to discuss, and the pair go down the rabit hole on conversations around privacy, security, and what the Disney Magic Band experience is like. Joe brings up an article on Jeep's being hacked, Osram security holes and what IoT and the Smart Home means for criminals having deeper access into your homes. Guus talks about...
2016-08-0930 minLet's fix thingsLet's fix things 09 - Brainstorming and creating a better connected device UXStarting with updates from last week Joe and Guus open by revisiting Pokemon Go and Amsterdam planning to roll out free wifi. The main topic revolves around 3 methods used at Raft to brainstorm on interaction with connected devices. Guus and Joe discuss how we use these options to open up ideas on how companies may find unique and stronger ways of users interacting with their devices as well as how companies can find seeds of potential business models.1. User interacting with the device (through a middleware such as an application)2. The device interacting with a service...
2016-07-2533 minLet's fix thingsLet's fix things 08 - The Kobayashi Maru and ethics of connected devicesThis week Guus and Joe ramble and discuss Pokemon Go more than they should, looking at how consumers will trade off privacy and security for convenience and fun - although should companies encourage this trade off, or assist in protecting consumer privacy? Joe discusses the first Tesla automatic driver death and the challenge of devices that make life and death decisions. Linking the ethical challenge of connected devices to the Kobayashi Maru - a concept introduced in Star Trek which placed star fleet officers in unwinnable situations to understand how they react under stress.The conversations then...
2016-07-1833 minLet's fix thingsLet's fix things 07 - Will your kids pay for connectivity?Looking forward 10 years, Joe and Guus discuss how and why paying for connectivity, both users and devices, may change.
Guus and Joe then look at how connectivity will change over time. Spurred by a conversation with the VP of Cognizent's Digital Transformation team, the show discusses if connectivity will be free in the future, and if so, at what cost. It covers new rollouts of LoRa and IoT infrastructure, as well as new 4G and 5G infrastructure becoming more privatized and how that may impact the user experience.
Joe talks about time in Helsinki with 4...
2016-07-1631 minLet's fix thingsLet's fix things 06 - Bundling services in IoTAT&T IoT for business
In this shorter segment, Joe and Guus quickly look at what it would mean for IoT services to be bundled and sold by larger brands. Larger companies are developing all encompassing platforms while smaller start-ups are pushing out more specific or niche products. Connected products currently have problems that are limiting mass adoption, which include:
Technology components are out of date before the device should be replaced
Hardware price is high due to not subsidy or service model
Set-up can be difficult and confusing
Most products lack a service model beyond...
2016-07-1514 minLet's fix thingsLet's fix things 05 - How connected devices help and hurt brandsDedicated to how brands can capitalize on connected devices and becoming more connected brands. Joe starts off discussing Kintsugi, the idea of repairing broken ceramics with gold to make the new product more valuable applies to IoT. Guus and Joe debate about progressive enhancement versus graceful degradation.The conversation then looks at how connected devices bring companies more touchpoints and data that can be used to build customer loyalty. At the same time with companies offering middleware services, brands can find themselves in a white label situation if they aren't careful. The large players like Google and...
2016-07-0231 minLet's fix thingsLet's fix things 04 - Only when it's real, do you understand why it's badThis week, Guus and Joe talk about building connected tables, and why connected furniture as we’re seeing it might not be the best idea. Also an involved discussion about why building prototypes is so important to find out how products connect to user behavior. Joe starts at the top ranting further about Siri and WWDC. The discussion looks at Apples drive to incorporate Siri into current devices, which offers limitations while at home. Guus and Joe briefly look at Amazon and Google offering their solutions to connected home automation and better natural language processing – and why those may...
2016-06-2728 minLet's fix thingsLet's fix things 03 - People can’t wait to not use your appJoe and Guus discuss customer journeys for connected devices, why apps are not the answer, and what building bots has taught us in the IoT space. Guus discussed building a bot named aio. Joe shares thoughts around companies losing direct touch points with customers due to 3rd party tools and what a customer journey could look like for a connect device. Looking at moving from the previous 3 screen (laptop, tablet, mobile) and 5 screen (+TV, watch) strategies to a no-screen strategy with voice, chat, and sensors as the main UI users may interact with.More can be found...
2016-06-2020 minLet's fix thingsLet's fix things 02 - Reacting to WWDC and Apple HomeFollowing on the heals of WWDC, Apple announced Apple Home and Siri in the SDK. Joe and Guus explore the UI aspects of the Apple Home app and what we’d like to see in a UI from a smart home application – hint, it’s not an application. We discuss the need for portability of information within a hub, and if an Apple TV is the best hub available. What is means to be trapped in a closed system, and the frustration the Siri isn’t a single brain across devices. We also discuss why OS level integration is the real...
2016-06-1729 minLet's fix thingsLet's fix things 01 - Everything isn't alrightRaft’s inaugural podcast, exploring the question that if we have the right technology, why can’t companies create meaningful and useful IoT products in the consumer space.
We believe everything should be magical – that devices and technology should fade into the background and everything should just work. For anyone who is an early adopter of IoT consumer technology, they are painfully aware this is not the case. We discuss what it means to have a magical experience, such as the small details of Chromecast, or the broad details of the Disney Magic band.
We then b...
2016-06-0628 minTaran's Free Jazz Hour podcast3 jan 09: red toucan, creative works, gregg simpson, freedonia, tiger asylum, cat toren...re-broadcast on saturday, jan 10, 2009MP3 | M3U STREAM new on red toucanwake: Frank Gratkowski, clarinet, bass clarinet, alto sax/ Chris Brown, piano and live electronics/ William Winant, vibraphone and percussionnew on creative worksmonogramme: peter waters on piano performs compositions by alfons karl zwickergregg simpson collage: Paul Plimley, piano and guitar/ Clyde Reed, bass/ Gregg Simpson, drums/ Viviane Houle, vocals/ Stefan Smulovitz, electronics and viola/ Krista Lomax, visual effectsjay zelenka's freedonia musicendless root: michael castro, poetry/ joe catalano...
2009-01-0100 min