Shows
Healthcare Change MakersCatherine Gaulton: The Magic of the Reciprocal Model With the insights from 2024 under her belt, Catherine is filled with ideas, hope, and confidence in the magic of the reciprocal model for the upcoming year. One of the initiatives Catherine is looking forward to includes continuing to meet Subscribers where they are across Canada through joining Subscriber forums, conferences, and quality days. Another exciting thing on the horizon is finalizing HIROC’s strategic plan for 2026 onwards by tapping into the phenomenal guidance from staff, Subscribers, and the board. On our final episode of the year, reflect alongside Catherine as she shares some of the new things sh...2024-11-2925 minHealthcare Change MakersGail Hunt: Meeting the Needs of the FutureGail Hunt’s team at Royal Victoria Regional Health Centre (RVH) in Ontario describe her as being good at breaking down complicated things from a strategic perspective – a quality that helps lead the organization into the next decade. RVH recently announced a new 10-year strategic plan which has been carefully curated to ensure staff and the larger community feel connected, equipped, and excited long term. “With the population growth in this area of the province, what do we need to be able to meet the needs of the future, meet the patient expectations, and have the team member...2024-10-2138 minHealthcare Change MakersChristine Donaldson: Moving the Needle on Sustainable Procurement Advocating for change and collaboration in our healthcare supply chain is part of Christine Donaldson’s purpose, this shines through in her leadership approach. Her team’s advocacy work is reflected with action as HealthPRO Canada recently became an Aboriginal Procurement Champion with the Canadian Council for Aboriginal Business (CCAB), thus making strides towards a more inclusive healthcare supply chain and system. “Part of our Indigenous journey and reconciliation of where we’re heading into the future is to do it through business partnerships,” says Christine when explaining the importance of collaborating with CCAB. Christine also share...2024-09-2442 minHealthcare Change MakersJohn Yip: Leading with Empathy, Curiosity and KindnessJohn Yip and the team at SE Health are growing their social impact by bringing hope and happiness to different segments of society. As SE Health celebrates its 115-year anniversary, they’ve continued to stay true to their long legacy of service through leveraging powerful initiatives such as operating hospices for the homeless, investing in start-ups in the health space, running a technology company, and supporting communities across the country, including First Nations, Inuit, and Métis. Through these initiatives, SE Health keeps their vision strong by impacting how people live and age at home. “It’s the com...2024-07-2544 minHealthcare Change MakersMichael Green: Connecting the Digital Dots in the Healthcare SystemMichael Green understands that forging relationships with those who support Canada Health Infoway’s mission is crucial to navigating our complex system and accelerating innovation. With this understanding top of mind, Canada Health Infoway works with different systems and stakeholders across the globe to strategize, innovate and advance digital health. “Rather than trying to reinvent the wheel in Canada or any other country, it’s often better to try and take the best international practice, and then try to implement that at home,” says Michael when explaining the importance of collaborating with international organizations who set health standard...2024-06-2032 minHealthcare Change MakersParis Semansky and Patricia Hoffer: Communications Matters - Engage Early, Engage OftenParis Semansky is Director, Communications and Public Affairs at CAMH. This role urges her to wear a variety of hats, including being a brand protector, advocate, and problem-solver. Patricia Hoffer also wears a number of hats while being Chief Communications Officer and Vice President, External Relations at St. Joseph’s Health Care London. She takes pride in leading a diverse and dedicated group of communicators and storytellers. In this episode, Paris and Patricia share key strategies that help them ensure their teams succeed in the healthcare setting, their thoughts on strategic integrated communications, the importance of...2024-05-1659 minHealthcare Change MakersDr. Devin Singh: Tackling the Barriers to Efficient CareDr. Devin Singh refused to be a bystander when he recognized inefficiencies in health systems, and he jumped into action by co-founding Hero AI – a clinical automation platform which aims to improve patient safety and wait times. Devin fuels Hero AI by tapping into his experiences and expertise as Emergency Physician at The Hospital for Sick Children to recognize the needs of providers and patients. “It was really important to think through what the real barriers are to improving care in our institution and beyond”, says Dr. Devin Singh when explaining the early stages of creating Hero AI.2024-03-2544 minHealthcare Change MakersDominic Giroux: The Power of Connection, Communication and CommunityWhen Dominic Giroux transitioned into the role of President and CEO and Hôpital Montfort, he took a unique and personalized approach. This approach included having 1 on 1’s with a variety of people in the organization to get to know their views and what’s important to them. “You need to get to know your people first and earn their trust, and they will tell you what your priorities should be”, says Dominic when explaining the importance of engaging with staff and providing a listening ear. In this episode, Dominic opens up about what helped him trans...2024-02-2040 minHealthcare Change MakersDr. Frank Martino: Leading with Passion and Inspiring Positive ChangeIn this latest episode of HIROC’s Healthcare Change Makers podcast, Dr. Frank Martino, President and CEO of the William Osler Health System, reflects on his leadership journey while emphasizing the importance of remaining positive and aiming high in your career, especially in the context of leading one of Canada’s largest community hospital systems. Dr. Martino highlights his organization’s ambitious initiatives, including the adoption of an advanced hospital information system, new redevelopment projects, and a groundbreaking partnership with Toronto Metropolitan University’s (TMU) School of Medicine. Our discussion also touches on Osler’s commitment to innovation...2024-01-1543 minHealthcare Change MakersCatherine Gaulton: The Power of Human InteractionWith a new year on the horizon, Catherine is looking forward to so many things – the continued efforts in Health Human Resources, advancing the work in the main areas of Risk, the future of Collaborative Benefits, and so much more. “My optimism is around people that surprise me every day. When I think you can’t help but be defeated, human spirit and strength comes forward every time”, says Catherine when explaining her positive outlook for 2024. In this episode, Catherine gives us a glimpse into the mind of a CEO, including her zest for learning new thin...2023-12-0533 minHealthcare Change MakersNimira Dhalwani: Staying Connected to What’s Happening on the GroundStress and burnout within IT have been on the rise, which is why it’s transformative to create a sense of work life balance which leaders can help implement. Nimira believes that it’s important to check in with her team’s wellbeing and be there for each other outside of work to establish solidarity and balance. “You take care of yourself first, then you take care of others,” says Nimira when explaining the importance of prioritizing one’s health and leading by example for her team. In this episode, Nimira offers her wisdom on preventing b...2023-10-2628 minHealthcare Change MakersCarol Couchie and Elvira Truglia: Sowing the Seeds of Healthy RelationshipsMidwives play a vital role in supporting patients through their pregnancy journey, establishing strong connections with both the expectant individuals and their families as they prepare for parenthood. This close relationship uniquely positions midwives to recognize and address instances of family violence that their patients may experience. To support midwives in addressing family violence and abuse, Elvira Truglia, Knowledge Translation Lead at the Canadian Association of Midwives (CAM) and Carol Couchie, Indigenous Mentorship Lead at the National Aboriginal Council of Midwives (NCIM) have developed a comprehensive curriculum in their continuing education workshops and expert resources. ...2023-10-0238 minHealthcare Change MakersDr. Jackie Schleifer Taylor: Being True to Oneself and the Path of Authentic LeadershipFor Dr. Jackie Schleifer Taylor, being a healthcare leader and change maker is more than simply being the one at the helm. In this episode, Jackie offers a deep dive into her background, her experience in healthcare, and how she takes actions to cultivate an impactful organizational culture. Underscoring the importance of authenticity in leadership, Jackie believes leaders should be genuine and true to themselves. “It takes time to develop trust and that commitment to be believed and understood,” says Jackie, emphasizing that healthcare leaders should always be creating a culture of empathy, continuous learning and e...2023-09-1239 minHealthcare Change MakersSonia Hsiung and Natasha Beaudin: How Connection and Belonging Can Change the Culture of Our Health SystemWhen HIROC put a call out at the 2023 Alliance for Healthier Communities Conference for changemakers, the community delivered. We heard about some amazing healthcare changemakers across the province of Ontario – people like Sonia Hsiung and Natasha Beaudin, and the social prescribing initiative they have been involved in. Sonia is with the Canadian Institute for Social Prescribing and the Canadian Red Cross, and Natasha works with the Alliance for Healthier Communities. On this latest episode, Philip De Souza sits down with Sonia and Natasha to talk about how the social prescribing pilot star...2023-08-0828 minHealthcare Change MakersDr. Glaucomflecken: The Importance of Sharing a LaughDr. Glaucomflecken has a unique backstory as he made the pivot from performing stand-up comedy to becoming a physician. TikTok is now his stage with over 2 million followers, creating comedic skits about the healthcare world. Besides comedy, he also uses his platform to spread awareness about his sudden cardiac arrest in 2020 and his diagnosis with testicular cancer. On this episode, Dr. Glaucomflecken explains his introduction to content creation, the evolving idea of professionalism in the medical field, keeping a positive mindset, and more. Quotables: “I love making people laugh and exploring that creativity… it’s...2023-06-0140 minHealthcare Change MakersDr. James Maskalyk: Making the Emergency Department Healthier for EverybodyBurnout is a prominent issue for healthcare workers and a topic Dr. James Maskalyk is passionate about. This led to the creation of a wellness program at St. Michael’s Hospital and later across 15 hospitals in the GTA through the University of Toronto. The program promotes facets such as peer support for providers, critical incident debriefing, and more. On the episode, Dr. Maskalyk also touches on small yet important steps that can be taken to boost overall mood in the emergency department, such as mindfulness practices, and snacks. Quotables: “…medicine is not something that j...2023-05-0440 minHealthcare Change MakersDenise Lalanne and Carrie Ricker: A Small Change Can Make a Huge DifferenceDenise Lalanne is the Director, Digital and Client Services at IWK Health Centre, where she focuses on delivering the best care through leading strategic and operational plans. Carrie Ricker supports IWK Health Centre’s Innovation and Research departments acting as legal counsel. Her passion lies in encouraging innovation through strategic business and legal advice. Denise and Carrie joined forces for the Chez Neonatal Intensive Care Unit (NICU) Home initiative where their mutual passion for innovation and providing high-quality care was amplified. Using technology, this initiative will provide NICU families with the education and tools needed to...2023-04-1938 minHealthcare Change MakersAdam Topp: Transformation and Service as Anchors to SuccessSystem change is a big topic across healthcare in Canada right now. HIROC’s Catherine Gaulton sits down with Adam Topp to learn about the transition undertaken by Shared Health Manitoba, and the importance of engagement at every step along the way. Adam also touches on his organization’s approach to the current HHR crisis – having good practices in talent management, retention, and embedding a people leader in senior management. Stick around until the end to hear about Adam’s past life as a DJ – we promise it’s worth it. Quotables: “A laser f...2023-03-2737 minHealthcare Change MakersSarah Downey: A time of excitement and challenge in mental healthToday’s guest has a special place in the HIROC archives. Sarah Downey was our first guest on Healthcare Change Makers when we turned on the mike in 2018. The years that followed that fun interview have been busy for Sarah. For 7 and a half years she was the CEO of Michael Garron Hospital where she shepherded the hospital through a major redevelopment project that included the newly opened Thomson Centre. Six months ago, Sarah made the decision to move into the President and CEO position at the Centre for Addiction and Mental Health, better known as CAMH. Le...2023-03-0831 minHealthcare Change MakersDr. Katharine Smart: Providing Healthcare is About Building RelationshipsOur guest Dr. Katharine Smart does it all - she’s a pediatrician working in Whitehorse, former Canadian Medical Association (CMA) president, the podcast host for Spark: Conversations, and holds a strong platform on social media. Through all her roles, her focus remains steady on advocating for kids’ health across Canada, holding the unwavering belief that all kids deserve the same opportunity to be healthy. Quotables “I think kids all deserve the same opportunity to be healthy.” – KS “I really believe that providing healthcare is about building relationships.” – KS “I really believe t...2023-01-3041 minHealthcare Change MakersCatherine Gaulton: Absolute Optimism for the Year AheadMarking Healthcare Change Maker’s 50th episode, we’re in the mood to celebrate. HIROC CEO Catherine Gaulton and Director of Communications and Marketing, Philip De Souza jump right in celebrating the podcast, and HIROC’s 35th anniversary. Team HIROC is also celebrating a brand-new strategic plan, launching in 2023. Catherine previews what Subscribers can expect to see as a focus – topics like HHR and board education. Also on the horizon, HIROC and the Ontario Hospital Association (OHA) are collaborating on the launch of a brand-new start-up – Collaborative Benefits, simply known as Co. The two partners came together to determin...2022-12-1427 minHealthcare Change MakersBrian Goldman: Leaning into UncertaintyOur guest Brian Goldman is a longtime staff physician at Sinai Health System, and a podcaster – host of White Coat, Black Art on CBC Radio One and the CBC podcast The Dose. He’s also the author of three books. Many people who read his most recent book The Power of Teamwork have an ah-ha moment when they realize that they’re not actually working on a team but a group. As Brian explains, many teams flounder because the members of that team are more focussed on individual goals than team goals, they haven’t had much input in...2022-09-0635 min
Leadership in the Digital EnterpriseJennifer Quaglietta, V.P. of Performance Excellence and Information Services, Healthcare Insurance Reciprocal of Canada (HIROC) - Leadership in the Digital Enterprise Jennifer Joins ITWC CIO Jim Love for an episode of Leadership in the Digital Enterprise. Jennifer is driven to support a safer healthcare system. In doing so she leads the transformation of HIROC’s organization, practices and thinking to enable a culture of innovation and agility.2022-08-1030 minHealthcare Change MakersJanice Kaffer and Bill Marra: ‘Healthcare CEOs should never lead from their office desk’Welcome to Healthcare Change Makers, a podcast produced by HIROC. I’m Ellen Gardner with Michelle Holden and Philip De Souza. Today’s guests are Janice Kaffer, former President and CEO of Hôtel-Dieu Grace Healthcare in Windsor and Bill Marra, current President and CEO of Hôtel-Dieu Grace Healthcare. Although she formally retired from the CEO position in January, Janice has stayed involved through a project looking at re-establishing the hospital’s role in long-term care. She’s also taking an Executive Coaching course at Royal Roads University. Bill and Janice have a connecti...2022-08-0332 minHealthcare Change MakersJo-anne Marr and Mike Arnew: Transparency and Mutual Respect as Critical to the Board-CEO RelationshipAt HIROC, we recognize the critical importance of good governance in healthcare, and its impact on safe, quality care. What makes for a positive relationship between a senior leadership team and their board? This year, we are digging deeper on Healthcare Change Makers and talking all about governing with impact. Today HIROC’s CEO, Catherine Gaulton, sits down with Jo-anne Marr, President and CEO, and Mike Arnew, Board Chair at Oak Valley Health. The two talk about the importance of healthy debate around the board table, where both leadership and the board need to...2022-07-0437 minHealthcare Change MakersSusan Bisaillon: Share Frequently and Share FreelyWelcome to Healthcare Change Makers, a podcast produced by HIROC. I’m Ellen Gardner with Philip de Souza. Today’s guest is Susan Bisaillon, CEO of The Safehaven Project for Community Living. Susan started her career in healthcare as a nurse in St. Anthony, Newfoundland, later moving west to St. Joseph’s Health Centre in Toronto, then to UHN where she worked as a clinical nurse specialist and nurse manager in the CCU. She moved on to direct the Neuroscience Program and oversee Clinical Operations at Trillium Health Partners. Before joining Safehaven, Susan was the Chief...2022-06-1641 minHealthcare Change MakersZayna Khayat and Will Falk: Hanging Out with the FutureWelcome to Healthcare Change Makers, a podcast produced by HIROC. I’m Ellen Gardner with Michelle Holden and Philip de Souza. Today we’re talking with Zayna Khayat and Will Falk. Zayna is Vice President, Client Success and Growth at Teladoc Health. Will is a Senior Fellow at the CD Howe Institute and has an appointment at the University of Toronto as an Executive-in-Residence at Rotman. Zayna and Will have collaborated in many different ways over the years and delight in wading into the messy problems in healthcare. They don’t always agree, but Za...2022-06-0137 min
HFIG Talks...HFIG Talks... Human Factors & Patient Safety with Trevor HallIn this episode, we talked to Trevor Hall, Vice President of Safety and Risk Management at the Healthcare Insurance Reciprocal of Canada (HIROC) and flex-time PhD student at the Interactive Media Lab at the University of Toronto. Trevor talks about his career journey into human factors in healthcare, which has included working as a firefighter, training as a nurse, and attending business school, and discusses how his experiences have informed his work as a human factors practitioner. Trevor also discusses his current work with HIROC and the Interactive Media Lab, which involves the application of persuasive design concepts in...2022-04-0238 min
Healthcare Change MakersInspiring Impact with Lisa LevinLisa Levin’s passion for seniors’ care started when she was just a child, watching her young and intelligent grandfather battle dementia. Today, as CEO of AdvantAge Ontario, Lisa and her team are the voice of not-for-profit seniors’ care, dedicated to supporting their members in creating the best possible aging experience. Again this year, HIROC and AdvantAge Ontario have come together to produce the Inspiring Impact podcast mini-series. This four-part series highlights several amazing presenters at the 2022 AdvantAge Ontario convention, and explores the innovation and passion at play in the long-term care sector. Today H...2022-03-3120 min
Healthcare Change MakersInspiring Impact with Laura Tamblyn WattsLaura Tamblyn Watts believes that the future of seniors’ care is about taking a care-at-home approach, and reserving 24/7 long-term care for those who need it most. As CEO of CanAge, Laura works with long-term care operators, families, and caregivers to educate, inform, and advocate. Again this year, HIROC and AdvantAge Ontario have come together to produce the Inspiring Impact podcast mini-series. This four-part series highlights several amazing presenters at the 2022 AdvantAge Ontario convention, and explores the innovation and passion at play in the long-term care sector. Today HIROC’s Michelle Holden and Philip De So...2022-03-3119 min
Healthcare Change MakersInspiring Impact with Denise KosterWhen Denise Koster was asked to identify the body of one of her elderly clients 35 years ago, her life and career changed forever. Since then, Denise founded Koster Consulting & Associates in Toronto and has dedicated her life’s work to ensuring elder abuse never happens again with services such as abuse investigations, threat management, and mediation. Again this year, HIROC and AdvantAge Ontario have come together to produce the Inspiring Impact podcast mini-series. This four-part series highlights several amazing presenters at the 2022 AdvantAge Ontario convention, and explores the innovation and passion at play in the long-term care se...2022-03-3110 min
Healthcare Change MakersInspiring Impact with Nadine Persaud and Dr. Amit AryaNadine Persaud and Dr. Amit Arya have a deep passion for seniors’ care that extends beyond healthcare facilities with their community work, advocacy, education, and so much more. You’ll be able to catch them presenting alongside their colleague Dr. Naheed Dosani at the 2022 Advantage Ontario Convention with a session titled “Adopting a Specialist Palliative Care Program in Your Home.” Again this year, HIROC and AdvantAge Ontario have come together to produce the Inspiring Impact podcast mini-series. This four-part series highlights several amazing presenters at the 2022 AdvantAge Ontario convention, and explores the innovation and passion at play in the l...2022-03-3135 minHealthcare Change MakersKrista Jangaard and Catherine Woodman: The Secret Sauce to a Strong CEO-Board RelationshipAt HIROC, we recognize the critical importance of good governance in healthcare, and its impact on safe, quality care. What makes for a positive relationship between a senior leadership team and their Board? This year, we are digging deeper on Healthcare Change Makers and talking all about governing with impact. Today HIROC’s CEO, Catherine Gaulton, sits down with Krista Jangaard, President and CEO of IWK Health Centre and Catherine Woodman, IWK Board Chair. Krista and Catherine W. open up about what makes for good governance at the IWK. The two agree that it...2022-03-0145 minHealthcare Change MakersJanice Kaffer: A Vision for Community Health that Goes Beyond Hospital LeadershipEarly in her leadership journey, Janice Kaffer, Former CEO of Hôtel-Dieu in Windsor, realized that you need people around you who think differently than you and have different skillsets. Building that kind of team resulted in better decisions, including those that weren’t always easy for Janice to make. Show Summary: Today we’re talking with Janice Kaffer, who up until early January was President and CEO of Hôtel-Dieu Grace Healthcare in Windsor Ontario. She’s calling this time semi-retirement as she continues to work on a project that will keep her connected with the...2022-02-0139 minHealthcare Change MakersCatherine Gaulton: Finding Our Way Through a Lens of KindnessIn a special year-end episode, HIROC’s CEO, Catherine Gaulton sits down with Philip De Souza, Director, Marketing and Communications. The two talk about the strong culture at HIROC, a culture of caring – caring about those we serve, and those they serve (patients and families). As a leader, Catherine knows how important it is to build in moments of fun, to ensure staff have an opportunity to breathe. When asked why people stay at HIROC, Catherine called on the notion of service to a greater purpose. Catherine shares some top topics from recent meetings with Subs...2021-12-1531 minHealthcare Change MakersMarni Panas: An Investment in Diversity and Inclusion is an Investment in Risk MitigationAt the 2021 HIROC Conference, we had the honour of hearing from Marni Panas, Program Manager of Diversity and Inclusion with Alberta Health Services (AHS). This episode is a recording of that incredibly information session, edited for length. While walking delegates through the work she and her team have done at AHS, Marni connected diversity and inclusion to patient safety and risk mitigation. Much of that work has meant collaborating with staff – involving them in policy, educational initiatives, and celebrations. We encourage you to share this episode with healthcare Human Resources and leadership teams. Marni and he...2021-12-0831 minHFIG Talks...HFIG Talks... Early Career Experiences in UX: Part 2 with Dr. Anthony Soung YeeThis episode is the second in our 3-part series on Early Career Experiences in UX. We’ll be interviewing various UX professionals to hear about their educational background, paths to UX, career experience, and more. In this episode, HFIG talks to Dr. Anthony Soung Yee, a Senior Healthcare Risk Management Specialist at the Healthcare Insurance Reciprocal of Canada (HIROC). Our guest host for this episode is Professor Deborah Tihanyi from the University of Toronto’s Engineering Communication Program.Episode music:The Happiest Side Of Science by MusicLFilesLink: https://filmmusic.io/song/6905-the-happiest-side-of-scienceLicense: http...2021-12-0125 minHealthcare Change MakersGaining Trust and Confidence in AI and Automation with Dr. Mohamed Alarakhia, Managing Director of the eHealth Centre of ExcellenceFor this special edition of Healthcare Change Makers, HIROC is partnering with the Association of Family Health Teams of Ontario (AFHTO) to bring you the voices of health leaders on the cutting edge of advancing emergent technologies in clinical practices. In today’s episode, we speak with Dr. Mohamed Alarakhia about artificial intelligence (AI), automation in primary care, and what the future of healthcare could look like. Dr. Alarakhia is a family physician at The Centre for Family Medicine Family Health Team in Waterloo Ontario, a Faculty Digital Health Lead at McMaster University’s Michael G De...2021-11-2921 minHealthcare Change MakersResearch with the Power to Change Lives, with Dr. Ervin Sejdić, Research Chair in Artificial Intelligence for Health Outcomes at North York GeneralFor this special edition of Healthcare Change Makers, HIROC has partnered with the Association of Family Health Teams of Ontario (AFHTO) to bring you the voices of health leaders advancing emergent technologies in clinical practices. In today’s episode, we speak with Dr. Ervin Sejdić, Research Chair in Artificial Intelligence for Health Outcomes at North York General, and Faculty Member at the University of Toronto. An engineer by training, early on in his career Dr. Sejdić identified a passion for data analysis and an interest in clinical medicine. His career today brings those two passions together. We...2021-11-2925 minHealthcare Change MakersChildren and Youth as the Future, with Bruce Squires, President of McMaster Children’s HospitalToday we’re talking with Bruce Squires, President of McMaster Children’s Hospital and Vice President, Women’s and Children’s Health at Hamilton Health Sciences. In this episode, we talk to Bruce about preventable harm and his approach to turning the corner on patient safety. Bruce says it’s important to be explicit when talking about harm, sharing a realistic picture with clinical leads and teams. Like many leaders, Bruce is focused on health human resources. He speaks to the need to build immersive learning environments, where staff have the tools and support from leaders to...2021-11-1532 minHealthcare Change MakersForging new Pathways to Care with TAIBU Executive Director Liben GebremikaelToday we’re talking with Liben Gebremikael, the first Executive Director of TAIBU Community Health Centre in Toronto. He’s held the position since 2008. Liben is a social worker with over 25 years of experience in the primary healthcare sector, social services, and mental health field. TAIBU was created to meet the specific healthcare needs of the Black Community – and as it’s evolved, addresses all the social determinants of health including, education, income, lifestyle, and housing. Their philosophy of care is built around a Zulu word ‘Ubuntu’, which means, we don’t exist as individuals, we exist as a...2021-11-0137 minHealthcare Change MakersCommitted to compassionate, holistic healthcare for all with Unity Health Toronto CEO Dr. Tim RutledgeToday we’re talking with Dr. Tim Rutledge, President and CEO of Unity Health Toronto. Tim was previously President and CEO of North York General Hospital. Tim is a physician, trained in Emergency Medicine. He developed a strong interest in medical education early in his career and chaired the committee that developed the University of Toronto’s first undergraduate course in Emergency Medicine. From the earliest days of the pandemic, Unity Health put a strong emphasis on caring for and vaccinating people experiencing homelessness and Indigenous populations. Tim’s own journey of leading the hospital during...2021-10-0533 minHealthcare Change Makers“We Are One Community” with Orillia Soldiers’ Memorial Hospital CEO Carmine StumpoToday we’re talking with Carmine Stumpo, President and CEO of Orillia Soldiers’ Memorial Hospital. Carmine joined Orillia Soldiers’ in 2018 after spending 21 years at Michael Garron Hospital in East Toronto. Even if one of his first acts as CEO was participating in a polar swim fundraiser, Carmine has warmed up to every element of running a community hospital. This spring he was proud to unveil the hospital’s five-year strategic plan under the banner “We Are One Community”. The pandemic necessitated a radical reboot in how they structured the plan but Carmine is determined that all staff, volunteers a...2021-09-0929 min
Healthcare Change MakersKate Vsetula: Eagerly embracing big system issues because they feed her soulFor this special series, Voices Lifting the Community, HIROC is partnering with the Alliance for Healthier Communities to highlight the work of several of the presenters at their online primary healthcare conference in June. Today we’re talking with Kate Vsetula, Director of Community and Organizational Development at the Guelph CHC. One of the many programs Kate works on is ACEs which stands for adverse childhood experiences. Research has shown that those experiences are common and universal and can increase the potential for negative health outcomes later in life. Together with her many community partners, Ka...2021-07-2620 min
Healthcare Change MakersThe Hidden Violence of Race during COVID-19: Building a more inclusive healthcare systemFor this special series, Voices Lifting the Community, HIROC is partnering with the Alliance for Healthier Communities to highlight the work of several of the presenters at their online primary healthcare conference in June. Today we’re talking with Cheryl Prescod, Executive Director at Black Creek Community Health Centre and member of the Alliance Black Health Committee, and Joelleann Forbes, Mental Health Therapist at Women's Health in Women's Hands Community Health Centre. Early data of the COVID-19 crisis, broken down by race, revealed that COVID-19 disproportionately affected Black, racialized, and poor communities at much higher ra...2021-07-2626 min
Healthcare Change MakersColour It Your Way with County of Grey Director of Long Term Care Jennifer CornellFor this special series, Inspiring Impact, HIROC is partnering with AdvantAge Ontario to highlight the work of several of the presenters from their 2021 online education and networking event. Today we’re talking with one of the session presenters, Jennifer Cornell, Director of Long Term Care for the County of Grey. She moved into the position in 2019. During the tumultuous time that followed, she’s been fortified by the support of the Long Term Care community where leaders are encouraged to express vulnerability and “Call a Friend” when they need help. Jennifer has also derived strength from the...2021-06-2421 min
Healthcare Change MakersLet’s call today Day One with LGBTQ2+ Support Coordinator Celeste TurnerFor this special series, Voices Lifting the Community, HIROC is partnering with the Alliance for Healthier Communities to highlight the work of several of the presenters at their online primary healthcare conference in June. Today we’re talking with Celeste Turner, the LGBTQ2+ Support Coordinator at the Niagara Falls Community Health Centre and a member of the Alliance's Rainbow Communities Advisory Group. Celeste uses the ‘they/them’ pronouns. At the Alliance Conference, they will be presenting the session, “Making the Invisible visible: How can we get support if no one thinks we are there.” Celeste’s early drea...2021-06-1419 min
Healthcare Change MakersNow’s the moment for health equity discussions with Alliance CEO Sarah HobbsFor this special series, Voices Lifting the Community, HIROC is partnering with the Alliance for Healthier Communities to highlight the work of several of the presenters at their online primary healthcare conference in June. Today we’re talking with Sarah Hobbs, CEO of the Alliance, a role she assumed in the fall of 2020. Sarah has worked in community health for over twenty years, most recently as Executive Director of Planned Parenthood Toronto. Being an advocate for health equity for underserved populations is difficult work but Sarah draws inspiration from the Alliance’s 110 member centres who actively support marg...2021-06-1118 min
Healthcare Change MakersThrive: Mindfulness as a Pandemic Recovery ToolFor this special series, Inspiring Impact, HIROC is partnering with AdvantAge Ontario to highlight the work of several of the presenters at their online education and networking event in May. Today we’re talking with one of the keynote speakers, Trish Tutton. Trish is a yoga instructor and mindfulness expert. Trish suffered a devastating loss early in her life and it confirmed that she was on the right path with her career choice. Her mission is to create calmer and happier workplaces and employees. The words mindful and mindfulness get tossed around a lot, but in...2021-05-3119 minHealthcare Change MakersWalking the same path as your staff with Paul Heinrich, President & CEO North Bay Regional Health CentrePaul is living proof that behind every healthcare leader is a nurse – in his case his mother and his wife. Their compassionate dedication to their craft has helped Paul develop a caring and thoughtful approach to leadership that’s helped him in posts he’s held in Calgary, Inuvik, Georgian Bay, and for the past 8 years in North Bay. Paul is a true lifelong learner. He has the equivalent of more than 14 years of post-secondary education that includes two Masters Degrees, a Chartered Accountant designation, and he’s a certified health executive. We first spoke with Paul...2021-05-1223 min
Healthcare Change MakersWorkday Wellness: Addressing staff concerns about stress and burnoutFor this special series, Inspiring Impact, HIROC is partnering with AdvantAge Ontario to highlight the work of several of the presenters at their online education and networking event in May. Today we’re talking with one of the session presenters, Paige Fernandes, Planning and Community Engagement Coordinator at Belmont House, a long-term care facility in downtown Toronto. With staff struggling with stress and burnout during the pandemic, Paige and her physiotherapist colleague Gordana Perunicic-Stankovic, created an evidence-based program called Workday Wellness. Those were difficult days at Belmont House and they thought, let’s create a progr...2021-04-2614 min
Healthcare Change MakersHappily Ever Older: Stories of seniors living with purpose and energy and loveFor this special series, Inspiring Impact, HIROC is partnering with AdvantAge Ontario to highlight the work of several of the presenters at their online education and networking event in May. Today we’re talking with one of the session presenters, reporter Moira Welsh, author of the recent book Happily Ever Older. For close to two decades Moira had been investigating the negative aspects of long term care homes. On a tip from someone at AdvantAge Ontario, she started exploring one progressive model of care in Peel Region. The outpouring of excitement around that story made Moira start thi...2021-04-2623 min
Longwoods Healthcare Services RadioLongwoods Breakfast: A Lens on Healthcare Liability, Safety and the Pandemic's ImpactMarch 4, 2021. Longwoods Breakfast with Catherine Gaulton, Chief Executive Officer & Attorney-in-Fact, Healthcare Insurance Reciprocal of Canada (HIROC)
2021-03-3045 minHealthcare Change MakersMoving this mountain is going to take all of us with Jennifer Zelmer, President and CEO of Healthcare Excellence CanadaOur guest today, Jennifer Zelmer, is the newly appointed CEO of the organization formed through the amalgamation of the Canadian Foundation for Healthcare Improvement and the Canadian Patient Safety Institute. It’s called Healthcare Excellence Canada and we were fortunate to speak with Jennifer on the exact day the organization officially opened its doors, March 3. Jennifer did her undergraduate degree in health information science at the University of Victoria and did several work terms in India, Australia, Denmark, and Canada. Those experiences awoke her interest her healthcare transformation – and since then she’s been dedicated to finding ways o...2021-03-2528 min
Feminism on the roadsRann 7 : Skol ha kevataldedFeminism war an hentoù a zo ur podkast troet eus ar saozneg ha ginnig deoc'h splujañ e bed ar benelouriezh Islandad. Er seizvet rann-mañ ez eomp da zeskiñ hiroc'h war an deskadurezh d'ar gevatalded en Island.
Ar podkast-mañ zo bet savet gant Aziliz Peaudecerf studierezh war ar c'hazetenniñ e Lannuon, troet gant sikour strollad Radio Kerne ha frammet gant Morgane Bramoullé.2021-02-1630 minFeminism on the roadsRann 6 : An #Metoo hag ar justisFeminism war an hentoù a zo ur podkast troet eus ar saozneg ha ginnig deoc'h splujañ e bed ar benelouriezh Islandad. Er c'hwevet rann-mañ e teskimp hiroc'h war ar pouezh en deus bet an #Metoo e bed ar justis. Un doare vezo ivez da zeskiñ hiroc'h war mont en-dro ar justis Islandad pa vez gwallet pe gwallgaset un den.
Ar podkast-mañ zo bet savet gant Aziliz Peaudecerf studierezh war ar c'hazetenniñ e Lannuon, troet gant sikour strollad Radio Kerne ha frammet gant Morgane Bramoullé.2021-02-1028 minFeminism on the roadsRann 5 : Ar baotred ha Metoo Feminism war an hentoù a zo ur podkast troet eus ar saozneg ha ginnig deoc'h splujañ e bed ar benelouriezh Islandad. Er pempet rann-mañ e teskimp hiroc'h war efed an #Metoo en Island war ar baotred en Island. Un doare eo ivez da adsoñjal petra dalvez bezañ ur paotr.
Ar podkast-mañ zo bet savet gant Aziliz Peaudecerf studierezh war ar c'hazetenniñ e Lannuon, troet gant sikour strollad Radio Kerne ha frammet gant Morgane Bramoullé.2021-02-0228 minFeminism on the roadsRann 4 : #Metoo hag ar feulster jener Feminism war an hentoù a zo ur podkast troet eus ar saozneg ha ginnig deoc'h splujañ e bed ar benelouriezh Islandad. Er pevare rann-mañ e teskimp hiroc'h war efed an #Metoo en Island war an dud met ivez war ar gevredigezhioù a stourm enep ar feulser jener.
Ar podkast-mañ zo bet savet gant Aziliz Peaudecerf studierezh war ar c'hazetenniñ e Lannuon, troet gant sikour strollad Radio Kerne ha frammet gant Morgane Bramoullé.2021-02-0231 minHealthcare Change MakersBreaking down the barriers and making care accessible with Dr. Daniel PepeDr. Daniel Pepe did his medical training at the Schulich School of Medicine and Dentistry at Western University. He did a surgery residency before moving into family medicine. His wife is also a family physician and together they run the London Lambeth Medical Clinic. Dr. Pepe is truly a different kind of family physician - he loves the give and take of social media, he questions the status quo, and admits he’s often working on the fringe. Long before the pandemic Dr. Pepe was using an array of digital tools to improve his interactions with patients. Th...2021-02-0238 minFeminism on the roadsRann 3 : Istor ar benelouriezh Islandat : Deus ur remziad d'eben Feminism war an hentoù a zo ur podkast troet eus ar saozneg ha ginnig deoc'h splujañ e bed ar benelouriezh Islandad. En trede rann-mañ e klaskimp gouzout hiroc'h war gwagennoù ar stourm feminist en Island. Deus ur remziad d'eben ez a ar stourm war-raok pe vefe anavezet pe laosket a gostez.
Ar podkast-mañ zo bet savet gant Aziliz Peaudecerf studierezh war ar c'hazetenniñ, troet gant sikour strollad Radio Kerne ha frammet gant Morgane Bramoullé.2021-01-1929 minHealthcare Change MakersDr. Lisa Calder, CEO, CMPA on supporting physicians in challenging times: “We hear you and we’re here for you.”In this episode we’re speaking with Dr. Lisa Calder, CEO of the Canadian Medical Protective Association, known as the CMPA. She stepped into the role in August last year and is the CMPA’s first female CEO. Dr. Calder studied medicine at the University of Western Ontario and did an Emergency Medicine residency at the University of Ottawa. She has a Master of Science degree in Epidemiology and was an Associate Professor at the University of Ottawa in the Department of Emergency Medicine. Dr. Calder pursued her passion for patient safety by completing two addi...2021-01-1331 minHealthcare Change MakersIntroducing icanbewell, the only Canadian, evidence-based, bilingual mobile app for preventive careFor this special series HIROC is partnering with the Association of Family Health Teams of Ontario (AFHTO) to highlight the work of several amazing primary healthcare teams. Family health teams provide comprehensive primary care and are based on a collaborative model where physicians, nurse practitioners, nurses, dieticians, social workers and many more disciplines work together. In this episode we speak with Dr. Cleo Mavriplis, a family physician and professor. In 2017, Dr. Mavriplis started working with an interdisciplinary team of family physicians, nurse practitioners, and students from the University of Ottawa, Faculty of Engineering on an...2020-12-2219 minHealthcare Change MakersThe Delhi Family Health Team goes mobile during COVID, providing compassionate care to Seasonal Agricultural WorkersFor this special series HIROC is partnering with the Association of Family Health Teams of Ontario (AFHTO) to highlight the work of several amazing primary healthcare teams. In this episode we speak with Robin Mackie, Executive Director, Delhi Family Health Team; Roxanne Pierssens-Silva, Clinical Services Manager/RPN, Delhi Family Health Team; and Rebecca Spencer-Knight, Nurse Practitioner, Delhi Family Health Team. Migrant workers constitute a large portion of the workforce in rural Haldimand, Norfolk and Brant Counties. In Haldimand-Norfolk, there are 204 farms that hire and house over 3,300 Seasonal Agricultural Workers (SAW). The Delhi Family Health Team...2020-12-2224 minHealthcare Change MakersThe St. Michael’s Hospital Youth Advisory Council: Incorporating the youth voice into service deliveryFor this special series HIROC is partnering with the Association of Family Health Teams of Ontario (AFHTO) to highlight the work of several amazing primary healthcare teams. In this episode we speak with representatives from the Youth Advisory Council, part of the St. Michael’s Hospital Academic Family Health Team. Katie Sussman is a Social Worker on the Family Health Team; Muzammil Syed is a member of the Youth Council and a graduate student at the University of Toronto; and Ermias Nagatu is also a member of the Youth Council and a student in the Occupational Health an...2020-12-2227 minHealthcare Change MakersDr. Ronald Cohn, President and CEO, The Hospital for Sick Children is never far from his research or his patientsToday, Ellen Gardner and Philip De Souza, Communications and Marketing at HIROC, speak with Dr. Ronald Cohn, President and CEO of the Hospital for Sick Children. Early in his medical career, Dr. Ronald Cohn was on a tourist bus in Toronto and as it drove up University Avenue and by SickKids Hospital he told his wife, that’s one of the world’s leading children’s hospitals and I will probably never work there. Proving that life doesn’t go where you predict, in 2012 Dr. Cohn accepted a position as Chief of the Division of Clinical...2020-12-0234 minHealthcare Change MakersHow collaboration created an essential PPE community hubFor this special series we’re partnering with the Association of Family Health Teams of Ontario (AFHTO) to highlight the work of several amazing primary healthcare teams. Family health teams provide comprehensive primary care and are based on a collaborative model where physicians, nurse practitioners, nurses, dieticians, social workers and many more disciplines work together. In this episode we speak with Janet Dang, Transformation Lead for Primary Care at the Thames Valley Family Health Team, part of the London Middlesex Primary Care Alliance, and Asher Frydman, a 2nd year medical student at the Schulich School of...2020-11-2324 minHealthcare Change MakersIt takes a community with Emily Gruenwoldt Carkner, President & CEO of Children’s Healthcare CanadaToday, Ellen Gardner and Philip De Souza, Communications and Marketing at HIROC, speak with Emily Gruenwoldt Carkner, President and CEO of Children’s Healthcare Canada. Like many professional women, the usual pressures of leading two national associations, two young children at home, and staying healthy have been compounded for Emily Gruenwoldt during Covid-19. Fortunately Emily and her husband were able to turn to a big community of support, but she’s not lost sight of the effect of those pressures on her team and so makes a point of doing individual check-ins. The...2020-10-3030 minHealthcare Change MakersDelivering exceptional care “avec vous et pour vous” with Dr. Bernard Leduc, President and CEO, Hôpital MontfortToday, Ellen Gardner and Philip De Souza, Communications and Marketing at HIROC, speak with Bernard Leduc, President and CEO of Hôpital Montfort. From the day he joined the hospital in 1999 as a family physician to serving as Chief of Staff and then being appointed President and CEO in 2010, Bernard Leduc has never lost sight of the mission that drives the hospital: to serve the francophone population in the Ottawa area and deliver a high level of patient-centred care. “In the words of my predecessor, ‘We cannot fail’.” With small step improvements and empowering staff to make ch...2020-10-0535 min
Healthcare Change MakersFrom the Frontlines with The Ottawa Hospital’s Corporate Communications TeamWelcome to From the Frontlines, a special Healthcare Change Makers mini-series. Healthcare providers and support staff have been on the frontlines, fighting for Canadians since the start of this pandemic. In this series we’re handing the microphone over to some of those amazing individuals. Today, HIROC’s Michelle Holden and Philip De Souza sit down with three members of the Corporate Communications Team at The Ottawa Hospital. We hear from Bernie Etzinger (Chief Communications and Outreach Officer), Brooke Peloquin (Internal Communications Coordinator) and Michaela Schreiter (Media Relations Officer). When COVID-19 arrive...2020-09-0225 min
Healthcare Change MakersFrom the Frontlines with Claire Dion Fletcher, NACM and Seventh Generation Midwives TorontoWelcome to From the Frontlines, a special Healthcare Change Makers mini-series. Healthcare providers and support staff have been on the frontlines, fighting for Canadians since the start of this pandemic. In this series we’re handing the microphone over to some of those amazing individuals. Today, HIROC’s Michelle Holden and Philip De Souza sit down with Claire Dion Fletcher, Indigenous Registered Midwife and Co-Chair of the National Aboriginal Council of Midwives (NACM). Claire gives us an inside look at what midwifery and patient care look like in today’s new normal. She sp...2020-08-2416 min
Healthcare Change MakersFrom the Frontlines with Lori Zillman, Alberta Health ServicesWelcome to From the Frontlines, a special Healthcare Change Makers mini-series. Healthcare providers and support staff have been on the frontlines, fighting for Canadians since the start of this pandemic. In this series we’re handing the microphone over to some of those amazing individuals. Today, Marc Aiello, Communications and Marketing Coordinator at HIROC, and Philip De Souza, Director of Communications and Marketing, speak with Lori Zillman, a Registered Nurse from Alberta Health Services working as a Communicable Disease Coordinator in the South Zone of Alberta. As Lori mentions in this epis...2020-08-1214 min
Healthcare Change MakersFrom the Frontlines with Leslie Motz, Lakeridge HealthWelcome to From the Frontlines, a special Healthcare Change Makers mini-series. Healthcare providers and support staff have been on the frontlines, fighting for Canadians since the start of this pandemic. In this series we’re handing the microphone over to some of those amazing individuals. Today, Philip De Souza, HIROC’s Director of Communications and Marketing, chats with Leslie Motz, Vice President Clinical Services and Chief Nursing Executive at Lakeridge Health. In this dual role Leslie’s work impacts a number of areas at the organization, including patient care. She also works to ensure teams are wel...2020-07-0911 min
Healthcare Change MakersFrom the Frontlines with Krystal Mack, Providence ManorWelcome to From the Frontlines, a special Healthcare Change Makers mini-series. Healthcare providers and support staff have been on the frontlines, fighting for Canadians since the start of this pandemic. In this series we’re handing the microphone over to some of those amazing individuals. Today, Philip De Souza, Director of Communications and Marketing at HIROC, speaks with Krystal Mack, Administrator of Providence Manor – a 243-bed long-term care facility in Kingston, Ontario. As part of the Providence Care Corporation, Krystal and her team leverage community connections to bring a wealth of knowled...2020-06-2212 minHealthcare Change MakersJuggy Sihota of TELUS on the Importance of Creating a Contribution CultureToday, Ellen Gardner and Philip De Souza, Director of Communications and Marketing at HIROC, speak with Juggy Sihota who leads the national strategy, execution and operation of the Consumer Health Business for TELUS. In the midst of a worldwide pandemic, Juggy Sihota is amazed and encouraged by the rapid adoption of virtual healthcare, made possible in part by solutions like Babylon by TELUS Health which are designed to improve access to healthcare in Canada. She’s heard all the reasons why things can’t be done, but encourages her teams to always reframe the question – what is...2020-06-0932 minHealthcare Change MakersMoving Towards the Fire with Andrée Robichaud, President and CEO, Central HealthToday, your host Ellen Gardner and HIROC’s Philip De Souza speak with Andrée Robichaud, President and CEO of Central Health in Newfoundland. Andrée shares leadership insights she’s gleaned during her extensive career. She speaks to the challenges in leading such a large health authority with a vast remote population. Andrée also touches on the importance of a feedback loop when it comes to engaging with staff, physicians, partners and government. For Andrée, being a leader is about tackling issues head on – running towards the fire rather than away from it. 2020-05-2832 minHealthcare Change MakersDr. Andy Smith on healthcare as a team sportToday, Ellen Gardner and Philip De Souza, Communications and Marketing at HIROC, speak with Dr. Andy Smith, President and CEO Sunnybrook Health Sciences Centre. Moving into management happened somewhat accidentally for Dr. Andy Smith, who began his medical career as a surgeon specializing in colorectal cancer. Notwithstanding the headwinds he faces leading a large organization, he often looks to historical leaders for inspiration and strives to set the tone for the hospital in an energetic and positive way. For him that means doing everything possible to remove barriers and give his team the resources they n...2020-03-0438 minHealthcare Change MakersKathy MacNeil on the importance of curiosity and trusting your wisdom Today, Ellen Gardner and Philip De Souza, Communications and Marketing at HIROC, speak with Kathy MacNeil, President and CEO of Island Health in British Columbia. Kathy MacNeil still has trouble believing the staff of Island Health now numbers more than 30,000. So when it comes to spreading the message of trust and accountability, she and her leadership team rely heavily on local leaders. A big part of Kathy’s learning journey has been getting comfortable with “heard enough, have to go” – making decisions with the information she has and then trusting her wisdom. Her natural curiosity and inclination to “lean into th...2020-02-0642 minHealthcare Change MakersShaking things up with future strategist Zayna KhayatToday, your host Ellen Gardner, Communications and Marketing at HIROC, speaks with Zayna Khayat, Future Strategist at SE Health. Her story is not unlike many first generation Canadians. Zayna’s parents, who emigrated from Lebanon in the early 70s, instilled the values of hard work, humility and authenticity. From an early age, Zayna knew she wanted to tackle the big challenges in the world and after a stint in consulting, has been focussed on solving as she says, “the wicked problems in healthcare”. As a speaker, university instructor, innovation sherpa, and for the past two years...2020-01-1540 minHealthcare Change MakersCarol Annett, President, VHA Home HealthCare and the value of staying positive, finding good partners, and taking risksToday, your host Ellen Gardner, Communications and Marketing at HIROC, speaks with Carol Annett, CEO, VHA Home HealthCare. In the 20 years since Carol joined VHA, home healthcare has gone from being an afterthought – with virtually no status or investment – to becoming an essential, influential and highly-valued healthcare service. Whether people are in recovery, living with chronic illness or want to die at home, the goal of VHA is to support them in living independently and with dignity. But leading a home healthcare organization in these times also means dealing with funding pressures, an inequitable compensation syste...2019-12-0337 minHealthcare Change MakersWhere There’s Smoke, There’s Fire: A Conversation on Property Risk with FM Global and Kingston Health Sciences CentreToday, your host Michelle Holden, Communications and Marketing at HIROC, speaks with Dave Thompson, Senior Vice President with FM Global, and Rocky Prosser, Director of Protection Services at Kingston Health Sciences Centre (KHSC). As an insurance partner of HIROC, FM Global works with subscribers like KHSC to help keep facilities safe and to help mitigate property losses. On this episode Dave and Rocky share their unique perspectives around facility risks like water leakage, surface water, fire, and contractor management. Dave and Rocky offer safety tips and trends, but also recommended resources fo...2019-11-0434 minHealthcare Change MakersHow Nathalie Pambrun, President, Canadian Association of Midwives leads with patience, perspective and understandingToday, your host Ellen Gardner, Communications and Marketing at HIROC, speaks with Nathalie Pambrun, President, Canadian Association of Midwives (CAM). Although she has worked as a midwife in urban, rural and remote communities across Canada and internationally, and sat on both the NACM (Nation Aboriginal Council of Midwives) and CAM boards before becoming President, Nathalie Pambrun emphasizes that none of us is a born leader. Finding our voice means connecting with our passion and purpose – something Nathalie says comes naturally to midwives! For her, articulating a vision for healthcare that’s inclusive of all people means...2019-10-1724 minHealthcare Change MakersEnsuring that children are not treated as a disease group with Alex Munter, President and CEO, Children’s Hospital of Eastern OntarioToday, your host Ellen Gardner, Communications and Marketing at HIROC, speaks with Alex Munter, President and CEO of the Children’s Hospital of Eastern Ontario (CHEO). One of the misconceptions people have about pediatrics, according to CHEO President and CEO Alex Munter, is that people think of it as a service line, similar to oncology or rehabilitation. This is a mistake says Munter, who stresses that being a child is not a diagnosis and that we need a unique, tailored strategy for children’s health. After 11 years on the job and watching the youth and child...2019-09-2028 minHealthcare Change MakersAsking for What You Want: How Dot Health is Changing the Way we Look at Health DataIn a special live studio recording, staff at HIROC had the opportunity to hear from Huda Idrees, founder and CEO of Dot Health. With host Philip De Souza, Huda talks about how the burgeoning startup is leveraging partnerships in tech, healthcare and government to change the way we view patient data. Huda offers advice for healthcare leaders on improving the sustainability and efficiency of healthcare organizations. Key Takeaways: [1:13] Dot Health is about helping all Canadians get access to their own medical information [2:04] Canada’s publically-funded healthcare system creates unique ch...2019-09-0436 minHealthcare Change MakersHow David Diamond is Pushing an Innovation Agenda at Eastern HealthJoin host Ellen Gardner for a one-on-one conversation with David Diamond – President and CEO of Eastern Health in Newfoundland and Labrador. David’s healthcare career started in Human Resources and has taken him across the country with positions in eastern and western Canada. His time in Albert before the creation of Alberta Health Services taught him some important lessons around bringing an organization together and developing commitment to strategic goals. Today through Eastern Health’s Living Lab innovation centre, David and his team are developing strong partners around the world to influence projects, enhance safety, and cu...2019-06-0532 minHealthcare Change MakersBuilding a Psychologically Safe Workplace, with Dr. Jeff KlassenThis special episode of Healthcare Change Makers was recorded at the 2019 HIROC Conference. On this episode, host Michelle Holden, Communications and Marketing at HIROC, sits down with Dr. Jeff Klassen, Emergency Physician at St. Boniface Hospital. Dr. Klassen speaks to effective teamwork and communication, sharing the work he is doing at St. Boniface with the TeamSTEPPS program, and his views on the importance of psychological safety in healthcare. Key Takeaways: [1:13] What is TeamSTEPPS and how it began [2:10] The early phases of TeamSTEPPS at St...2019-05-1613 minHealthcare Change MakersStanding on the Shoulders of Giants with Elizabeth Brandeis, President, Association of Ontario Midwives (AOM)Today, your host Ellen Gardner, Communications and Marketing at HIROC, speaks with Elizabeth Brandeis, President of the Board of the Association of Ontario Midwives (AOM). For Elizabeth, the road to becoming a midwife started with her own personal experience with midwifery care, during the birth of her daughter 25 years ago. Now, on the 25th anniversary of regulated midwifery in Ontario, she looks back on where we’ve been and where we are headed. Elizabeth speaks to the long history of midwifery in Ontario. As President of the Board of the AOM, she...2019-05-0130 minHealthcare Change MakersA career defined by being open to opportunity with Rob MacIsaac, President and CEO, Hamilton Health SciencesToday, your host Ellen Gardner, Communications and Marketing at HIROC, speaks with Rob MacIsaac, President and CEO of Hamilton Health Sciences. Rob MacIsaac followed his father’s advice to become a professional, but after a couple of years as a lawyer, he realized he was drawn to public service. Without being a subject matter expert in any of the diverse roles he’s had – at Mohawk College, at Metrolinx, as mayor of the City of Burlington – Rob has developed a leadership philosophy built on humble inquiry and bringing people together around a vision. He is now CEO o...2019-04-0326 minHealthcare Change MakersRaising Up Women in Healthcare – A Conversation with Deborah Gillis, of the CAMH Foundation, and Carrie Fletcher, of CAMHToday, your host Michelle Holden, Communications and Marketing at HIROC, speaks with Deborah Gillis, President and CEO of the Centre for Addiction and Mental Health (CAMH) Foundation, and Carrie Fletcher, VP of People and Experience at CAMH. Deborah and Carrie share the path that got them to where they are today and the important role that sponsors and champions have played in both of their lives. As former CEO of Catalyst, a global non-profit dedicated to advancing women in leadership, Deborah Gillis has spent much of her career focused on workplace equality and empowerment for...2019-03-0736 minHealthcare Change MakersHIROC and the SOGC welcome the CMPA as a new partner in Salus GlobalToday, your host Ellen Gardner, Communications and Marketing at HIROC, speaks with the four leaders whose organizations have formed a new collaboration to advance the safety of obstetrical and perinatal care in Canada. Each year approximately 380,000 children are born in Canada. The majority of births occur safely, but patient safety events do occur, and while rare, these events can be associated with severe patient outcomes. HIROC, SOGC, and the CMPA have joined forces as partners in Salus Global to help address and reduce these rare events and improve the safety of care for mothers and newborns across...2019-01-1521 minHealthcare Change MakersTransforming the care of children and youth with disabilities with Julia Hanigsberg, President and CEO, Holland Bloorview Kids Rehabilitation HospitalToday, your host Ellen Gardner, Communications and Marketing at HIROC, speaks with Julia Hanigsberg, President and CEO of Holland Bloorview Kids Rehabilitation Hospital There are many reasons that Julia Hanigsberg was drawn to a position in healthcare and she admits most of them have to do with family. Throughout her daughter’s life (born at just 29 weeks and now at 22), Julia and her family have been accessing many healthcare services that her daughter needed to be successful. Her admiration for the skill and resilience that healthcare providers bring to their jobs has grown since she joi...2018-12-0538 minHealthcare Change MakersBrendan Carr, CEO, William Osler Health System and not letting the drive for efficiencies overshadow the need to be deliberate about quality and safetyToday, your host Ellen Gardner, Communications and Marketing at HIROC, speaks with Brendan Carr, President and CEO of William Osler Health System. He had always wanted to be a physician, but Brendan Carr’s educational journey started in business when he acquired an MBA. That experience – and time as a commanding officer in the naval reserve – taught him the value of situational leadership and the power of leading through influence and seeking different perspectives and ideas from those around him. That belief has been reinforced as a healthcare leader, where he feels the best ideas and cha...2018-11-0237 min
Sage Public HealthHMF November 2018 Podcast: Questions Healthcare Boards Should Ask Senior Leaders About RiskIn this podcast for HMF’s November 2018 issue, Philip DeSouza the Manager of Communications and Marketing at HIROC, interviews colleague Polly Stevens, the Vice President of Health Care Risk Management, on their article entitled "Questions Healthcare Boards Should Ask Senior Leaders About Risk”. To view the article, click here. 2018-10-2208 minHealthcare Change MakersKarim Mamdani, CEO, Ontario Shores Centre for Mental Health Sciences and creating a culture of compassion and real conversationsToday, your host Ellen Gardner, Communications and Marketing at HIROC, speaks with Karim Mamdani, President and CEO of Ontario Shores Centre for Mental Health Sciences. With a strong interest in building sustainability in the healthcare system, Karim started his healthcare career working with the OHA and PwC in systems management and finance. Before coming to Ontario Shores in 2006 in the role of Chief Operating Officer, Karim worked at a number of academic health science centres – the Centre for Addiction and Mental Health, University Health Network and the Hospital for Sick Children. He was drawn to ment...2018-09-1927 min
Feminism on the roadsDeomp da zizoleiñ ar festival FAIS PAS GENRE !Setu ar podcast kentañ e brezhoneg, An taol-mañ ez eomp da zizoleiñ ar festival "FAIS PAS GENRE !" a vez aozet bep bloaz e Brest gant ar c’hevredigezhioù Divers genres ha Tacle. Ar gevredigezh Divers a stourm evit gwirioù an dud LGBTQ+ e Brest. Tacle a zo kevredigezh ar studierien e Master 1 arzoù an arvestoù e Brest. Ar bloaz-mañ eo bet aozet ganto evit ar wech kentañ ur gerzhadeg LGBTQ+ war vor anvet "La pride la plus à l'ouest".
Er podcast-mañ e kavit un eskemm etre ur strollad tud war porzh en ur c’hortoz distro ar bigi (01,55). Goude-se ur gaoz...2018-08-0100 minHealthcare Change MakersIn Conversation with Dr. Andrew Petrosoniak, Emergency and Trauma Team Leader at St. Michael’s Hospital, TorontoToday, your host Ellen Gardner, Communications and Marketing at HIROC, speaks with Dr. Andrew Petrosoniak, Emergency Physician and Trauma Team Leader at St. Michael’s Hospital. When people come into emergency it’s often the worst day of their lives. For emergency physician and trauma team leader Dr. Andrew Petrosoniak, that’s what makes trauma care interesting and rewarding. He energizes teams and has built an international reputation around the value of in situ simulation as a quality improvement tool. Watching how people perform their jobs in the real work space and getting feedback enables Petrosoniak and his te...2018-08-0130 minHealthcare Change MakersSherry Janzen, CEO, Salem Home and the value of listening and learning to “read the air” in an organizationToday, your host Ellen Gardner, Communications and Marketing at HIROC, speaks with Sherry Janzen, CEO of Salem Home in Winkler, Manitoba. Salem Home sits in a rural part of Manitoba but their innovative Relationship-Centred Model of Care has attracted international attention. Sherry discovered her affinity for older people early in her career and at the urging of her father, studied gerontology at Wichita State University. A defining characteristic of Sherry’s leadership at Salem Home, where she has been CEO since 2004, is coaxing staff to ask why things are done a certain way and to give new ap...2018-06-2621 minHealthcare Change MakersKavita Mehta, CEO, AFHTO and the Need for One Voice in Primary CareToday, your host Ellen Gardner, Communications and Marketing at HIROC, speaks with Kavita Mehta, CEO of AFHTO (the Association of Family Health Teams of Ontario). Before her move to AFHTO two and a half years ago, Kavita was ED for nine years at the South East Toronto Family Health Team (SETFHT) where she spearheaded the development of a new four-story clinic; led a restructuring of the Board of Directors; and served as the Executive Sponsor for the East Toronto Health Link. Kavita began her career as a nurse, working in public health for four years a...2018-05-2820 minHealthcare Change MakersInnovating Remote Healthcare with Debbie Molloy, Vice President of Corporate Services at Eastern HealthToday, your host Ellen Gardner of Communications and Marketing at HIROC, speaks with Debbie Molloy, the Vice President of Corporate Services at Eastern Health, in Newfoundland. Debbie has responsibility for a number of programs including Human Resources, Quality, Patient Safety and Risk Management, Infection Prevention and Control, Occupational Health & Safety, and Rehabilitation. She has over 20 years of experience in the healthcare, energy, and hospitality industries, and has worked in both the public and private sectors. Debbie has a broad understanding of the challenges and opportunities facing healthcare and uses her knowledge and leadership to help sh...2018-04-1623 min