Shows
The Gift Club ShowA deep dive into the hidden environmental cost of a physical gift cardOur founder, Hadie, chats to Graham Lycett, Founder of Green Gift Cards, about the wider issues of brands taking on responsibility, recycling and the magnitude of waste humans create.Graham says, “We as consumers can only buy what is put in front of us – we are too busy or lazy to hunt out greener alternatives, we want the convenience without the guilt. So it’s the brands and retailers burden to present those alternatives to us.They also need to look at the life cycle cost both monetarily and from an environmental impact point of view –...2022-01-1116 min
The Gift Club ShowHow Social Employment is the new phrase for aligning communities with employee engagementOur Founder, Hadie, chats to Nik, Co-Founder of SEE Rewards about how local companies must start to adopt an 'all in it together' social employment attitude to extend the engagement of employees and customers.2022-01-1110 min
The Gift Club ShowHow can Employers get more Involved in Bringing Business to Local Retail and HospitalityOur Founder, Hadie, interviews Maddy Alexander-Grout, the brains behind the business app, My VIP Rewards, that supports SME’s with their business ecosystem from rewarding their employees, advertising, customer loyalty and more…. 2022-01-1112 min
The Gift Club ShowQ&A with Dhun Karai who is Spearheading the Australian Gift and Prepaid Card AssociationThe Gift Club have been following the launch of the new Australian Gift and Prepaid Association for a while now and we are proud to share a Q&A with Dhun Karai, Partner Financial Advisory at Grant Thornton, Australia who is spearheading the creation and delivery of the new trade association for the Australian market.2021-07-0606 min
The Gift Club ShowA conversation with a Loyalty Expert - Insights retail loyalty teams should be looking out for to pre-empt a customer erring towards disloyaltyLia is a Loyalty and Data-Driven Marketing Expert Spanning 20 Years of Experience in the Retail and Financial Services IndustriesOur Founder, Hadie, also chats to Lia about how retailers should be leveraging their data to drive consumer behaviour and the innovative ways grocery stores should prepare to use data, knowing that consumer behaviour is now less predictable2021-07-0611 min
The Gift Club ShowHow to engage and empower employees to take care of their own mental health and wellbeingThere is a huge gap in the corporate space in terms of understanding how we should engage and empower employees to take care of their own mental health and wellbeing to prevent issues from occurring. Our founder, Hadie, has the pleasure in meeting Kathy Heath, Founder and Director of Healthy Minds Club, a brand new positive mental health company dedicated to empowering its customers to prevent mental health issues & to truly thrive.2021-07-0613 min
The Gift Club ShowSteve Hoban, CEO of Suresite shares his learnings and experience of launching the first loyalty program in AfricaOur Founder, Hadie, meet Steve Hoban, CEO of Suresite who shared his learnings and experience of launching the first loyalty program in AfricaIt’s a great interview for the ears of #retailers looking to implement their own '#loyaltyprograms. There are some fabulous tips and advice built on solid experience when he led the marketing teams at 𝗣𝗶𝗰𝗸 𝗻 𝗣𝗮𝘆 𝗮𝗻𝗱 𝗟𝗮𝗸𝗲𝗹𝗮𝗻𝗱Steve says “𝙄𝙩 𝙙𝙤𝙚𝙨𝙣’𝙩 𝙝𝙖𝙫𝙚 𝙩𝙤 𝙗𝙚 𝙚𝙭𝙥𝙚𝙣𝙨𝙞𝙫𝙚 𝙩𝙤 𝙗𝙚 𝙖 𝙨𝙪𝙘𝙘𝙚𝙨𝙨𝙛𝙪𝙡 𝙡𝙤𝙮𝙖𝙡𝙩𝙮 𝙥𝙧𝙤𝙜𝙧𝙖𝙢 𝙗𝙪𝙩 𝙜𝙚𝙩 𝙩𝙝𝙚 𝙧𝙞𝙜𝙝𝙩 𝙜𝙧𝙚𝙖𝙩 𝙥𝙖𝙧𝙩𝙣𝙚𝙧 𝙩𝙤 𝙝𝙚𝙡𝙥 𝙮𝙤𝙪 𝙩𝙝𝙧𝙤𝙪𝙜𝙝 𝙞𝙩”2021-03-0816 min
The Gift Club ShowThe Depths of Consumer Data Psychology to win LoyaltyOur Founder, Hadie Perkas, chats to Ben Rachel, Founder of Soul, a London based customer engagement agency who take a deep dive into consumer data psychology and the sub conscious drivers of consumer behaviour. They go right under the skin of how retailers can strengthen their engagement and improve loyalty by getting a full understanding of their customers’ need states. It’s a fascinating listen!2021-01-2211 min
The Gift Club Show"In 2021 Gift Cards will be literally everywhere" - the never ending growth of gift cards - a European perspectiveOur Founder, Hadie Perkas, chats to Gaetano Giannetto, Founder of long standing Epipoli, an Italian based prepaid payment network agency where they chat about the European gift card market, innovation and how retailers can improve their customer engagement”.2021-01-2208 min
The Gift Club ShowRace against time - Introducing a digital gift card program to a Shopping Centre in Canada in 5 months with Jason CaineWe meet Jason Caine, Director – Prepaid & Guest Experience Programs at Oxford Properties Group. Who tells us the positive story of how he worked with his team & partners through Covid to ‘get stuff done’ and introduce a digital program in 5 months.2021-01-2214 min
The Gift Club ShowWill Stewart, CEO of The Point. 1888 and his 'ultra-flexible' working contractsWork where you want, when you want with unlimited holidays.Will Stewart, CEO and Founder of The Point. 1888 is a small business owner who has built a business on purpose, engaging the best talent through an ‘ultra-flexible’ working contract and defining life/work balance.2020-12-0808 min
The Gift Club ShowFlora Leoni from Carrefour, Italy, talks to us about the Italian Gift Card MarketFrom a retailer's view, the Italian Gift Card Market is evolving digitally and partnerships are paramount2020-12-0809 min
The Gift Club Showtcc are leading the way in retail loyalty - we talk to CEO, Simon Haytcc are the market leading loyalty solutions provider and we meet Simon Hay, CEO to discuss how tcc are leading the way on innovation to make measurable differences to both businesses & shoppers’ lives.2020-12-0807 min
The Gift Club ShowHR tech and Rewards - an opinion by Hazel Robinson - Associate Director of Human Resources, Head of Reward & Wellbeing -There is a psychological contract between employee and employer but can workplace tech or hinder this contract and what about rewarding those in a very tech world?2020-12-0810 min
The Gift Club ShowChris Ronald, VP EMEA Incentives & Operations at Blackhawk Network Europe talk about their 12 Days of Christmas Shopping ReportIn our latest soap box interview, Chris talks about the emotional side of Christmas rewarding. Delving into statistics from Blackhawk Network’s brand new research, Chris and Hadie discuss the importance of gift cards this Christmas. They then finish with some advice for how employers should continue to reward, despite the ongoing pandemic.2020-12-0816 min
The Gift Club ShowGift Card Q&A with Benita Johnson at Petsmart, US about Dogs, Design and Distance-Giving Gift Cards!Benita is the Gift Card Program Manager at Petsmart in Arizona, US and we chat about the three D’s - Dogs, Design and Distance-Giving Gift Cards!2020-12-0806 min
The Gift Club ShowMervyn Dinnen, Talent & HR Tech Expert, on how software can retain & engage staffHadie talks to Mervyn about how HR tech could or couldn't replace managers, how software can affect the retention of employees and what he predicts will be 'the' tech that work places will be relying on by 2030.2020-10-2610 min
The Gift Club ShowPerry Timms - Market leading employee reward platforms - what are HR & business leaders looking for?What are HR leaders looking for in a market leading employee reward platform and what are the standard workplace technologies we will be seeing by 2030. An interview with HR Tech & Transformational HR Expert, Perry Timms2020-10-1908 min
The Gift Club ShowData vs Humans and how retailers can amplify their digital offering - with Craig Smith, Ted BakerWith 24 years at multi-million pound retailer, Ted Baker, Craig has lots to say about how retailers can amplify their digital offering, data vs humans and emotional loyalty technology.2020-10-0513 min
The Gift Club ShowHow to create a supercharged engaged workforce through leadership mind-set & reward & recognitionEmployment Lawyer & Employee Relations expert, Zameer Nazarali, from Simplify ER Group, talks to us about how to create a supercharged, engaged workforce through leadership mind-set and reward & recognition2020-10-0512 min
The Gift Club ShowLet's talk about the digital gift card market in Australia......Our Founder, Hadie Perkas, chats to Troy Veron, Senior Manager, Cards & Payment Advisory at Grant Thornton, Australia about the present and future of physical and digital gift cards and also about the launch of the brand new The Australian Gift & Prepaid Association 2020-09-1608 min
The Gift Club ShowDo customers buy from brands on the basis of Love?Our founder, Hadie Perkas, speaks to the upbeat Adam Posner, loyalty program specialist from Australia about love & loyalty and if marketing technology is a good tool to drive emotional loyalty. He also chats to us about his yearly, 92 page loyalty report "For Love or Money"2020-09-1608 min
The Gift Club ShowBindu Menon Raj - Thought leadership on bringing loyalty to retail through digital innovationsBindu is a loyalty professional from Emirates with Skywards and Collinson Group.She shares her thoughts on what retailers should now be doing to engage their online customers, social communities and the differences between customer behaviour from around the world.2020-09-1415 min
The Gift Club ShowJohn Frith, Chief People Officer at Checkatrade shares his thoughts on Employee Engagement in a Covid WorldJohn Frith, Chief People Officer at Checkatrade talks to our Founder, Hadie Perkas, about keeping tabs on employee engagement & reward & recognition in a Covid world.Visit www.thegiftclubnews.com for more news, blogs, articles and thoughts on gift cards, loyalty, rewards and engagement from around the world2020-09-1411 min