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Head Of Global Experience At Qualtrics
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Qualtrics Download All Responses As Pdf
File name: Qualtrics Download All Responses As Pdf Rating: 4.4 / 5 (4990 votes) Downloads: 26378 ======================== LinkđQualtrics Download All Responses As Pdf ======================== Yes right, but for reporting you can download PDF that make sense also. Hi @steven Why do you need PDF file for responses, how analysis get done in PDF, you can't be able to filter out or run pivots. NOTE: The QSF file does not contain any of the survey Sample survey attached. At the...
2025-05-01
00 min
Greenbook Podcast
144 - Inside Qualtrics Edge: Ali Henriques on AI, Insights & Innovation
In this episode, host Karen Lynch welcomes Ali Henriques, Global Director at Qualtrics Edge, for a deep dive into the transformation of research services at Qualtrics and how AI is shaping the future of insights. Ali shares her journey from cruise industry research to leading a $120M insights division, revealing how Qualtrics Edge is democratizing access to data through Instant Insights and synthetic audiences.The conversation explores how synthetic data enhances agility, why continuous model hydration is critical, and how companies like Booking.com are already testing these capabilities. With humor, passion, and deep expertise, Ali offers...
2025-04-15
45 min
The Agile Brand with Greg KihlströmŸ
Enabling and accelerating customer experience improvements using AI with Isabelle Zdatny, Qualtrics
We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences. Today weâre going to talk about enabling and accelerating customer experience success by augmenting your teams and processes with AI. To help me discuss this topic, Iâd like to welcome Isabelle Zdatny, Head of Thought Leadership for XM Institute at Qualtrics. ï»żRESOURCESQualtrics: https://www.qualtrics.comQualtrics Report: https://www.qualtr...
2025-04-07
26 min
The Agile Brand with Greg KihlströmŸ
Enabling and accelerating customer experience improvements using AI with Isabelle Zdatny, Qualtrics
We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences. Today weâre going to talk about enabling and accelerating customer experience success by augmenting your teams and processes with AI. To help me discuss this topic, Iâd like to welcome Isabelle Zdatny, Head of Thought Leadership for XM Institute at Qualtrics. ï»żRESOURCESQualtrics: https://www.qualtrics.comQualtrics Report: https://www.qualtr...
2025-04-07
26 min
Punk CX with Adrian Swinscoe
The art and the science of listening - Interview with Zig Serafin, Brad Anderson and Isabelle Zdatny of Qualtrics
Todayâs podcast is a three-parter and features interviews with Zig Serafin, Brad Anderson and Isabelle Zdatny that I conducted at Qualtricsâ recent X4 2025: The Experience Management Summit, which took place in Salt Lake City on March 18th-20th. Zig Serafin is the Chief Executive Officer of Qualtrics, Brad Anderson is the President of Products, UX and Engineering at Qualtrics, and Isabelle Zdatny is the Head of Thought Leadership at Qualtrics XM Institute. We talk about all of the latest developments at Qualtrics, including some of the big product announcements, many of the big challenges currently facing brands and a ne...
2025-03-26
1h 03
The Agile Brand with Greg KihlströmŸ
Accelerating speed to insights using synthetic feedback with Ali Henriques, Qualtrics
We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences. How long would you like to wait to get customer insights? Weeks or minutes? Today weâre going to talk about how increasing the speed to insights can be a game changer for brands, and how synthetic feedback allows rapid testing and on-demand marketing intelligence.. To help me discuss this topic, Iâd like to welcome Ali Henriques, Global Director of Edge at Qualtrics.
2025-03-21
30 min
The Agile Brand with Greg KihlströmŸ
Accelerating speed to insights using synthetic feedback with Ali Henriques, Qualtrics
We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences. How long would you like to wait to get customer insights? Weeks or minutes? Today weâre going to talk about how increasing the speed to insights can be a game changer for brands, and how synthetic feedback allows rapid testing and on-demand marketing intelligence.. To help me discuss this topic, Iâd like to welcome Ali Henriques, Global Director of Edge at Qualtrics.
2025-03-21
30 min
The AI Agent Daily Brief
NVIDIA's AI-Q Blueprint, ServiceNow's Yokohama, and Qualtrics' Experience Agents
Episode 31 of The AI Agent Daily Brief explores recent advancements in AI agents, beginning with an introduction to NVIDIA's AI-Q Blueprint and its impact on the industry, including details on the Llama Nemotron models. The episode discusses the AgentIQ Toolkit and its practical applications across various sectors. Expert Ray Smith provides insights into AI agents' role in business transformation. The episode also covers ServiceNow's Yokohama Platform, highlighting its features, Knowledge Graph, and AI Agent Tools. Additionally, it examines Qualtrics' new Experience Agents and their industry impact, with a preview of the upcoming Qualtrics X4 2025 Experience Management Summit. Closing remarks conclude...
2025-03-18
14 min
Comunicazione Italiana
FORUM RISORSE UMANE 2024 | Phygital Speech | SOSTENIBILITĂ E BENESSERE | Qualtrics
FORUM RISORSE UMANE 2024 | Phygital Speech in collaborazione con Qualtrics"SOSTENIBILITĂ E BENESSERE: SE NON LI PRENDETE SUL SERIO LO FARANNO I VOSTRI DIPENDENTI".Il benessere dei dipendenti e la sostenibilitĂ non sono piĂč parole d'ordine, ma imperativi aziendali che distinguono i leader dai follower.Qualtrics svela i dati globali sulle tendenze EX che mettono in luce un cambiamento radicale: le aziende che trattano il benessere e la sostenibilitĂ come valori centrali, anzichĂ© come vantaggi aggiuntivi, ottengono i piĂč alti livelli di engagement e fiducia.Conduce: Giovanni Sacchitelli, Partner & Relations Design Officer / For Human Relations.Interviene: Omar H...
2025-01-16
18 min
The Agile Brand with Greg KihlströmŸ
Synthetic personas in market research with Ali Henriques, Qualtrics
What if the future of market research isnât human at all but relies on AI-generated personas to mimic real-world consumers?Today, weâre joined by Ali Henriques, Global Director of Edge at Qualtrics. Ali is here to discuss how synthetic personas, AI, and digital qualitative tools are reshaping the future of market research, and share some insights from the Qualtrics 2025 Market Research Trends Report.RESOURCESQualtrics: https://www.qualtrics.comQualtrics 2025 Global Market Research Trends Report: https://www.qualtrics.com/ebooks-guides/market-research-trends/Wix...
2024-12-18
29 min
The Agile Brand with Greg KihlströmŸ
Synthetic personas in market research with Ali Henriques, Qualtrics
What if the future of market research isnât human at all but relies on AI-generated personas to mimic real-world consumers?Today, weâre joined by Ali Henriques, Global Director of Edge at Qualtrics. Ali is here to discuss how synthetic personas, AI, and digital qualitative tools are reshaping the future of market research, and share some insights from the Qualtrics 2025 Market Research Trends Report.RESOURCESQualtrics: https://www.qualtrics.comQualtrics 2025 Global Market Research Trends Report: https://www.qualtrics.com/ebooks-guides/market-research-trends/Wix...
2024-12-18
29 min
The Agile Brand with Greg KihlströmŸ
Improving the Customer Experience in a Feedback Recession with Isabelle Zdatny, Qualtrics
What if your customers are staying silent after a bad experience - or even a good one for that matter? If youâre waiting for feedback to drive improvement, the silence might already be costing you more than you think.Today weâre exploring the future of customer feedback with Isabelle Zdatny, Head of Thought Leadership at the XM Institute at Qualtrics. Weâll dive into the findings from Qualtrics' 2025 Consumer Trends Report, the challenges of the âfeedback recession,â and the role technology could play in shaping the future of customer insights.As Head of...
2024-11-13
28 min
The Agile Brand with Greg KihlströmŸ
Improving the Customer Experience in a Feedback Recession with Isabelle Zdatny, Qualtrics
What if your customers are staying silent after a bad experience - or even a good one for that matter? If youâre waiting for feedback to drive improvement, the silence might already be costing you more than you think.Today weâre exploring the future of customer feedback with Isabelle Zdatny, Head of Thought Leadership at the XM Institute at Qualtrics. Weâll dive into the findings from Qualtrics' 2025 Consumer Trends Report, the challenges of the âfeedback recession,â and the role technology could play in shaping the future of customer insights.As Head of...
2024-11-13
28 min
Silicon Slopes | The Entrepreneur Capital of the World
Qualtrics President & COO Brian Stucki
In this episode, we dive into the state of Qualtrics, one of Utah's most successful tech companies, with Brian Stucki. Brian shares insights on the new chapter of Qualtrics, the evolution of experience management, and the transformative power of AI in the industry. We also discuss the current tech market in Utah, the impact of AI on data aggregation, and the potential for startups in the region.Don't miss out on this insightful discussion with Brian Stucki, President and COO of Qualtrics, as we explore the company's journey, the challenges and opportunities in the tech industry, and the vision...
2024-08-26
27 min
Healthcare IT Today Interviews
Becoming Patient-obsessed at Qualtrics
Qualtrics is a data collection and analysis platform thatâs used by many in health care, focused on âexperience management.â In this video, Adrienne Boissy, MD, Chief Medical Officer, explains that good treatment depends on empathyâeven on love. Leading organizations (the Mayo Clinic is mentioned in particular) use data to measure patient experience and ask whether employees are âliving your values.â Watch the video for more ideas about what Boissy calls âhaving conversations with your dataâ and more details on Qualtrics' partnership with Epic. Learn more about Qualtrics: https://www.qualtrics.com/healthcare/ Health IT Community: https://www.healthcareittoda
2024-07-12
24 min
PeopleTech
Turning Data into Action, with Qualtrics' Matt Evans
Thereâs a subtle but important shift going on in how employers analyze and use data. Vendors arenât only talking about analysis anymore â theyâre talking more about actually using it. Among them is Qualtrics. They help their customers develop experiences â for employees and customers â based on what they can learn and predict from data. A lot of data.I went to Qualtrics Experience Management Summit during the first week of May, and while I was there I talked with Matt Evans. Heâs the companyâs head of employee experience product science. We talked about data, obviously...
2024-05-08
25 min
Punk CX with Adrian Swinscoe
If you aren't fixing the bigger picture, then you are just putting a band-aid on the problem - Interview with Zig Serafin of Qualtrics
Todayâs interview is with Zig Serafin, CEO at Qualtrics, the leading Experience Management software provider. I spoke to Zig at Qualtricsâ recent X4 event in Salt Lake City. We talked about Qualtricsâ vision, the highlights from the event, the XM Operating system, Qualtrics AI and the hundred different AI models that they have built, how they are empowering 43 out of 50 of the worldâs largest brands to listen and then take action at scale and in real-time and the upcoming Qualtrics X4 EMEA event in London on June 6th. This interview follows on from my recent intervie...
2024-05-08
22 min
Spotlight by CS in Focus
Ep 14: Embracing Radical Candor with Ryan Lazar of Qualtrics
Dive into our latest "CS in Focus" episode where we sit down with Ryan Lazar, a seasoned leader who's steering the helm at Qualtrics Canada. Ryan brings a unique blend of engineering prowess and sales acumen, driving unprecedented growth and nurturing a passionate team culture. đč Key Takeaways: Mastering Radical Candor: Ryan shares how honest, caring feedback is pivotal for team cohesion and performance. Leadership Lessons: From Windsor's blue-collar roots to Torontoâs tech scene, Ryan's journey is packed with insights on creating cultures of success. Adapting Strategies: Hear how Q...
2024-05-06
36 min
The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.
Customer Engagement with AI and Self-Service Strategies with Kari Ardalan of Qualtrics | Episode 049
Kari Ardalan of Qualtrics is a staple in the CS community and has been leading scaled motions for YEARS - which is sometime that not a lot of people can say. She also sits on Gainsight's Digital Advisory Board - so yeah, she's qualified to talk about this stuff. :-)In this fantastic conversation, we talk about:Building digital first with humans coming in off of the back of those motionsThe evolution of âscaledâ from just email and outbound events to a push to come inboundBuilding one place portal where customers can go for everything and wher...
2024-04-23
44 min
Spark of Ages
What Got You Here, Won't Get You There/Abhi Ingle - Qualtrics, Data, Mumbai to Oberlin ~ Spark of Ages Ep. 13
Have you ever witnessed a maestro at work, orchestrating innovation with the finesse of a seasoned conductor? Join us as we sit down with Abhi Ingle, a virtuoso of adaptability in the ever-evolving business landscape. From the startup hustle to the executive suites of AT&T, and now the pulse of Qualtrics, Abhi enlightens us on the symphony of maintaining a visionary mindset while embracing the ebb and flow of change. His tales are a masterclass in differentiating products through experiences, a journey that has seen him transition from the certainties of AT&T to the exhilarating prelude of...
2024-04-12
50 min
Ecosystem Aces
Alina Everett: Innovation Through Collaboration: Qualtrics, GSIs, and the Power of AI
In "Innovation Through Collaboration: Qualtrics, GSIs, and the Power of AI," we delve into Qualtrics's pivotal role in transforming the tech and GSI landscape. Our guest, Alina Everett, Vice President of GSI Alliances - EY + Deloitte at Qualtrics, shares her journey at Qualtrics, focusing on the success of joint co-sell initiatives, experience management, and leveraging AI for deep sentiment analysis. She highlights how collaborations with GSIs are modernizing customer experiences and expanding to improve employee satisfaction.Alina discusses the power of partnership in innovation, emphasizing the strategic use of AI in interpreting emotions from surveys to connect deeply...
2024-04-02
28 min
The Use Case Podcast
Employee Experience Meets Employee Listening Meet Qualtrics Discover
SummaryIn this episode, we look at the latest trends in experience management with a focus on Qualtrics' new solution, "Discover." Benjamin Granger, Chief Workplace Psychologist, shares insights on Qualtrics' pivotal role and the significance of employee listening. We talk with him to understand the Use Case behind Discover, who should consider purchasing the solution and what is the business case they should be making to their C-Suite.Discover's approach combines surveys and social listening, revolutionizing how organizations comprehend employee experiences.Takeaways: Qualtrics' evolution into an experience management company...
2024-03-28
50 min
Humanizing Healthcare
Patient & Caregiver Experience Insights from Qualtricsâ Dr. Adrienne Boissy
In this episode, we talk with Dr. Adrienne Boissy, Chief Medical Officer at Qualtrics, about the delicate balance of personal and professional life in healthcare, the impact of systemic challenges on patient and caregiver experiences, and the transformative power of relationships in healing.Listen in for tips on how we can bring humanity back to healthcare, one conversation at a time. Key TakeawaysIntro (00:00)Balancing professional roles with personal life (02:14)The importance of authenticity (03:50)A transformative interview experience for Dr. Boissy (09:53)Humanizing healthcare for patients...
2024-02-29
42 min
Breaking Points AI
AI Unleashed: Qualtrics Announces New Tool and $500M Investment in Innovation
In this episode, we witness the unleashing of AI capabilities as Qualtrics announces a new tool and allocates $500 million for innovation in the artificial intelligence domain. Join us as we explore the applications of the new tool, the strategic implications of the investment, and the role Qualtrics aims to play in shaping the AI landscape. Invest in AI Box: https://Republic.com/ai-box Get on the AI Box Waitlist: â â https://AIBox.ai/â â AI Facebook Community Learn more about AI in Music Learn more about AI Models
2024-02-13
11 min
Accidental AI Tech Podcast
AI Transformation: Qualtrics Unlocks New Tool and Commits $500M to Innovation
In this episode, we explore the transformative journey of AI as Qualtrics unlocks a new tool and commits $500 million to innovation in artificial intelligence. Join us as we discuss the functionalities that define the new AI tool, the strategic utilization of funds, and the potential role Qualtrics plays in driving AI transformation. Invest in AI Box: https://Republic.com/ai-box Get on the AI Box Waitlist: â â https://AIBox.ai/â â AI Facebook Community Learn more about AI in Music Learn more about AI Models
2024-01-20
11 min
The Pour Over AI
Qualtrics' AI Odyssey: New Tool Revealed, $500M Set Aside for Innovation
In this episode, we embark on an AI odyssey with Qualtrics as they reveal a new tool and earmark $500 million for innovation in artificial intelligence. Join us as we discuss the features of the new tool, the strategic goals of Qualtrics in AI development, and the potential advancements in technology driven by this substantial investment. Invest in AI Box: https://Republic.com/ai-box Get on the AI Box Waitlist: â â https://AIBox.ai/â â AI Facebook Community Learn more about AI in Music Learn more about AI Models
2024-01-20
11 min
Plain English AI
Qualtrics' AI Ambitions: Unveiling New Tool and $500M Pledge for Innovation
In this episode, we discuss Qualtrics' ambitious foray into AI with the unveiling of a new tool and a significant $500 million pledge for innovation. Join us as we explore the functionalities of the new AI tool, the strategic allocation of funds, and the transformative potential of Qualtrics' commitment to artificial intelligence. Invest in AI Box: https://Republic.com/ai-box Get on the AI Box Waitlist: â â https://AIBox.ai/â â AI Facebook Community Learn more about AI in Music Learn more about AI Models
2024-01-20
11 min
The Mark Cuban Podcast
Breaking News: Qualtrics Set to Invest $500M in Cutting-Edge AI Tool
In this episode, I dissect Qualtrics' groundbreaking revelation of a forthcoming AI tool and their substantial commitment of $500 million towards AI, analyzing the potential impact of this investment on Qualtrics' technological landscape. Invest in AI Box: https://Republic.com/ai-box Get on the AI Box Waitlist: â â https://AIBox.ai/â â AI Facebook Community Learn more about LLMâs Learn more about AI
2023-12-30
11 min
Your Money Briefing AI
Qualtrics' Bold Move: $500M Commitment to New AI Tool Development
Join me as I discuss Qualtrics' announcement of a groundbreaking AI tool alongside their significant pledge of $500 million for AI innovation, examining the implications of this strategic initiative in shaping the future of Qualtrics' AI capabilities. Invest in AI Box: https://Republic.com/ai-box Get on the AI Box Waitlist: â â https://AIBox.ai/â â AI Facebook Community Learn more about LLMâs Learn more about AI
2023-12-30
11 min
The E1B2 Collective Podcast
Measuring Employer Branding Impact w/ Lauren Hodgson of Qualtrics
Lauren Hodgson - https://www.linkedin.com/in/laurenhodgson/ - Is the Global Head of Employer Branding @ Qualtrics, a true thought leader, innovator, and leader that provides so much value on today's episode. Her insights on Qualtrics 2024 Employer Branding efforts, how she measures Employer Branding Efforts/Impact, and how employer branding impacts Qualtrics recruitment/retention efforts - are all insights that we know for a fact so many EB/Recruitment and HR leaders can learn from. We can assure you that this episode is quick but filled with many insights and perspectives. Thank you so much Lauren and thank...
2023-12-04
36 min
Comunicazione Italiana
FORUM RISORSE UMANE 2023 | Phygital Interview | La sinfonia innovativa di RINA e Qualtrics nell'Employee Experience
FORUM RISORSE UMANE 2023 | Talent and Innovation Day | Phygital Interview | in collaborazione con Qualtrics |"LA SINFONIA INNOVATIVA DI RINA E QUALTRICS NELL'EMPLOYEE EXPERIENCE"Conduce: Omar Khalil, Account Director / Qualtrics.Moderatore: Giovanni Sacchitelli, Partner & Relations Design Officer / For Human Relations.Per collaborare come Speaker e Partner agli eventi di Comunicazione Italiana: marketing@comunicazioneitaliana.it
2023-12-04
18 min
Digital Transformation Success
Making Your Market Research Dreams Come True Inside of Qualtrics
While a popular Disney princess will tell you, âA dream is a wish your heart makes,â Qualtrics will make those MRX heart wishes of yours a reality.In a candid conversation on Digital Transformation Success, Priscilla McKinney and Ali Henriques explore the intricacies of market research, focusing on the landscape within Qualtrics' research services - a department within a behemoth company that not many in the industry are aware exists. They take a look at this service and a broader view of the consumer insights industry, touching on critical themes and practices shaping the field...
2023-10-17
23 min
The Platform Journey
22. Aaron McGarry, Qualtrics
In this episode, Avanish and Aaron talk about:Aaronâs personal journey to the coveted Chief Ecosystem Officer title (2:00)How Aaron defines charting the platform journey as an ecosystem leader (4:45)Tackling build/buy/partner with a sophisticated view, enabling you to take a completely different approach to how you execute partnerships and ecosystems (7:49)The power of harnessing your datasets to drive enhanced outcomes (9:50)The recent shift to the importance of profitability and what that means for partnership teams (11:11)Tying your ecosystem strategy to your corporate strategy effectively (19:20)Understanding the difference between vanity metrics and true business operator metrics (24:18)...
2023-10-12
30 min
AI Hustle: Make Money from AI and ChatGPT, Midjourney, NVIDIA, Anthropic, OpenAI
Qualtrics Unveils AI Powerhouse, Commits $500M to AI Advancements
Join us as we dive into the latest breakthrough from Qualtrics, a game-changing AI tool that's set to reshape industries. Discover how Qualtrics plans to invest a staggering $500 million in AI, paving the way for cutting-edge innovations and advancements. Don't miss this exciting episode exploring the future of AI-powered solutions with Qualtrics. Get on the AI Box Waitlist:Â https://AIBox.ai/Join our ChatGPT Community: â https://www.facebook.com/groups/739308654562189/â Follow me on Twitter: â https://twitter.com/jaeden_aiâ
2023-09-27
12 min
The Tech Leaders Podcast
#80 Elevating employee experience: Director of EMEA Solutions at Qualtrics, Sally Winston
When we think about the success of a business, we think about stats, popularity, and growth. But what about the employee? Our guest this week is focused on prioritising the people, as the Director of EMEA Solutions at Qualtrics, Sally Winston joins Gareth to discuss the exciting world of employee experience (EX).  With a background in psychology, Sally is passionate about ensuring her leadership is marked by empathy, as she believes that treating each employee as an individual is the key to a successful business, no matter how big the head count.  This con...
2023-09-26
49 min
The Logan Bartlett Show
EP 77: Ryan Smith (Utah Jazz Owner, Qualtrics Co-Founder): HS Dropout Turned Tech Founder Bought His Hometown NBA Team
Ryan Smith is the owner of the Utah Jazz, as well as the founder and former CEO of Qualtrics (recently acquired for $12B).In the episode, Ryan reveals why he bought his hometown NBA team, and what itâs like to own the Utah Jazz. He shares his unconventional path to founding Qualtrics, including how he dropped out of high school, ended up in South Korea with nothing, and later started the company with his dad and brother. Ryan also gives practical insights on productivity and work-life balance.(0:00) Intro(1:00) Buying the Utah Jazz...
2023-09-01
1h 44
The CX and Culture Connection Podcast with Host Matt Egol of JourneySpark Consultants
The Importance of AI-Driven Insights and the Future of CX featuring Sid Banerjee Chief XM Strategy Officer Qualtrics
The Importance of AI-Driven Insights and the Future of CX featuring Sid Banerjee Chief XM Strategy Officer at Qualtrics | The CX & Culture Connection Podcast with Matt Egol of JourneySpark Consulting Matt and Sid discuss many cutting-edge topics within the CX and EX industry, including the addition to A.I. technologies into the customer experience landscape. Sid adds to the conversation with his expertise in the value of customer ratings and reviews and how to collect and use that data effectively. Qualtrics Website: http://www.Qualtrics.com Sid Banerjee Linkedin: https://www.linkedin.com...
2023-08-07
50 min
This Week in Startups
Ryan Smith on buying the Utah Jazz, evolving Qualtrics, AIâs early days, and more | E1782
This Week in Startups is brought to you by⊠Fin canât burn its mouth on hot pizza. Or wave at someone who wasnât waving at them. Fin can resolve half of your customer support tickets instantly before they reach your team. Meet Fin. A breakthrough AI bot by Intercom â ready to join your support team today. Visit https://intercom.com/fin Lemon.io - Hire pre-vetted remote developers, get 15% off your first 4 weeks of developer time at https://Lemon.io/twist Superside. Design and creative are crucial for growth. Tech companies like Shopify...
2023-07-24
1h 09
The EXperience Lounge
Q&A: Employee Experience Metrics, Qualtrics Implementations and EX Careers
Welcome to a special Q&A edition of The EXperience Lounge! We're back and more excited than ever to dive into the world of employee experience and all things EX metrics, transitioning into employee experience, and implementing Qualtrics. In this highly interactive episode, we open the floor to you, our amazing listeners. You've sent us your burning questions, and we're here to provide the answers you've been waiting for. Join Laura and Sasha as they tackle a wide range of inquiries, covering everything from the most effective EX metrics to measure employee experience, to the key steps...
2023-06-05
30 min
Breakfast Business with Joe Lynam
US company Qualtrics making Dublin its head of business for EMEA.
The US company Qualtrics said yesterday that it was making Dublin its head of business for EMEA. They specialise in something called Experience Management and they hope to add substantially more to the already 400 people employed in this country. Joining Joe this morning was Donnchadh Casey, the Chief commercial officer for Qualtrics.
2023-06-01
08 min
RecruitingDaily Podcast
Why Companies Are Investing In EX Managers With Dr. Benjamin Granger of Qualtrics
On today's episode of the RecruitingDaily Podcast, William Tincup speaks with Dr. Benjamin Granger of Qualtrics about EX managers, and why companies are shifting their attention towards them. In this changing work landscape, it seems like there are more advantages to hiring these particular types of managers than meets the eye.Dr. Benjamin Granger of Qualtrics discusses why companies are investing in experience (EX) managers in this episode of the RecruitingDaily podcast. EX managers focus on managing the day-to-day life that organizations have with their employees, and they help to create a symphony of experiences that are...
2023-05-19
26 min
Healthcare IT Today Interviews
Tracking the Patient Experience Using Qualtrics at Intermountain Health
We all benefit from sharing out concerns communally. "What, you had the same problem I did?" We say to a friend. "How did you handle it?" Intermountain Health, provider with 33 hospitals about 400 clinics, wanted to cull information of that type from the many interactions they have with patientsâ32 million phone calls in Utah alone, according to chief strategy officer Dan Liljenquist. So Intermountain Health is adopting tools from Qualtrics, a company that analyzes interpersonal communications to "surface customer friction." Liljenquist says that Intermountain Health plans to use this information to "reduce friction points." Learn more about Intermountain Health: https://in...
2023-05-01
08 min
CUSTOMER EXPERIENCE TUNING HACKS Praktische Strategien fĂŒr echte Kundenerlebnisse und nachhaltige Kundenbindung
Es geht um die empathische Experience, Im Interview mit Martin Meyer- Gossner, Head of CX/XM Qualtrics, Teil 2
In der heutigen Folge rede ich mit Martin Meyer-Gossner von Qualtrics, dem Pioneer in Sachen Experience -Management-Software Unternehmen. Martin ist Head of Customer Experience (CX) und Experience Management (XM) bei Qualtrics und arbeitet mit vielen globalen Konzernen an deren CX oder VoC Strategien. Er gilt als einer der fĂŒhrenden CX-Experten in Europa und ist bekannter Keynote Speaker. Zuvor war er GrĂŒnder und GeschĂ€ftsfĂŒhrer der The Strategy Web GmbH und MitbegrĂŒnder von silicon.de, einer der ersten B2B IT Business-Entscheider Plattformen mit WebTV (2006 verkauft CBS).Mit ihm rede ich ĂŒ...
2023-02-09
31 min
Analyse Asia with Bernard Leong
Qualtrics & Experience Management in the Asia Pacific with Brigid Archibald
"I think there are three main things. The first is the continuation of the strategic investments that we are making across the regions in the markets that we serve. The second one is an acceleration of our ecosystem, because our partners play such an important part in the success of our customers and also themselves and us as well, and the third one is really innovation. The constant innovation on our platform is critical and there is no sign of that slowing down as we look forward to 2023 and beyond." - Brigid Archibald  Fresh out of the s...
2023-02-02
30 min
CUSTOMER EXPERIENCE TUNING HACKS Praktische Strategien fĂŒr echte Kundenerlebnisse und nachhaltige Kundenbindung
Customer Experience braucht Herz fĂŒr den Erfolg! Im Interview mit Martin Meyer- Gossner, Head of CX/XM Qualtrics, Teil 1
In der heutigen Folge rede ich mit Martin Meyer-Gossner von Qualtrics, dem Pioneer in Sachen Experience -Management-Software Unternehmen. Martin ist Head of Customer Experience (CX) und Experience Management (XM) bei Qualtrics und arbeitet mit vielen globalen Konzernen an deren CX oder VoC Strategien. Er gilt als einer der fĂŒhrenden CX-Experten in Europa und ist bekannter Keynote Speaker. Zuvor war er GrĂŒnder und GeschĂ€ftsfĂŒhrer der The Strategy Web GmbH und MitbegrĂŒnder von silicon.de, einer der ersten B2B IT Business-Entscheider Plattformen mit WebTV (2006 verkauft CBS).Mit ihm rede ich ĂŒ...
2023-01-26
41 min
Social Responsibility at Work
2023 Employee Experience Trends with Qualtrics
Well thatâs a wrap! Itâs been an amazing year working with some of the most talented HR, DEI, and Wellbeing professionals on the planet. We conclude 2022 with my favorite annual tradition by bringing in two top minds from Qualtrics to discuss employment trends for 2023. I'm so excited to welcome Haley Kuschman and Frank Laterza to the show. We go deep on the research Qualtrics has produced in its Employee Experience Trends report to help you kick start the new year with vigor and employee-centric focus. Trends we cover: Employee Engagement Inte...
2022-12-28
46 min
Comunicazione Italiana
Forum Risorse Umane 2022 | Digital And Innovation Day | Phygital Talk | Trend Globali nell'Employee Experience | Qualtrics
FORUM RISORSE UMANE 2022 | DIGITAL AND INNOVATION DAY |Phygital Talk | Employee Experience (R)Evolution | in collaborazione con Qualtrics |"Trend Globali nell'Employee Experience: Italia vs. Mondo"Conduce: Andrea Montuschi, Employee Experience Strategist Qualtrics.Intervengono:Oliviero Bernardi, HR Director Zurich Italia - Zurich Insurance Group.Giovanni Iacobelli, Head Digital HR & Business Process Framework Gruppo TIM - Telecom Italia.Chiara Mirani, People & Culture Manager Area South IKEA Purchasing & Logistics.Per collaborare come Speaker e Partner agli eventi di Comunicazione Italiana: marketing@comunicazioneitaliana.it
2022-11-30
41 min
Comunicazione Italiana
Phygital Talk | Orizzonti "digitali" della Customer Experience - I Trend per il 2023 | Qualtrics
ORIZZONTI "DIGITALI" DELLA CUSTOMER EXPERIENCE - I Trend per il 2023| in collaborazione con Qualtrics |Apertura con il Phygital Speech a cura di Adriana Piazza, Customer Experience Strategist Qualtrics.Segue il Phygital Talk | #CX |Conduce: Adriana Piazza, Customer Experience Strategist Qualtrics.Intervengono:Clara Corradi, UX Research Manager La Rinascente.Jacopo Pompilii, UX Design Lead PagoPa.Gabriele Tonini, Head of Customer Experience Leonardo.Negli ultimi tre anni il focus di molte aziende Ăš stato accelerare la trasformazione digitale. Dovevano farlo, la loro sopravvivenza dipendeva da questo. E alcune delle iniziative che hanno intrapreso hanno r...
2022-11-30
1h 26
Liderando en Digital
34 - La gestiĂłn de las experiencias en la incertidumbre con Miguel Serrano y Francisco de SebastiĂĄn de Qualtrics - Liderando en Digital Live
Hoy hablamos con Miguel Serrano, Country Lead de España y Portugal, y Francisco de Sebastiån, Sales Manager de Qualtrics sobre como liderar la gestión de experiencias en un entorno de incertidumbre como el actual. Hemos repasado la visión que nos transmitió Bruce Temkin, Head of Qualtrics XM Institute en su reciente workshop en Madrid. No os lo podéis perder. Os dejo aquà el link al Informe Global Consumer Trends 2023 de Qualtrics: https://www.linkedin.com/smart-links/AQEBIyfIwj-Kow Podéis ver la retransmisión de la conversación con Miguel y Francisco...
2022-11-03
37 min
The Ramped Podcast
Kyle Asay, fmr VP Sales at Qualtrics / Sales Leadership at MongoDB
IN THIS EPISODE, WE COVER:01:55 - Question #1: Who is Kyle Asay?03:05 - Question #2: What is the best investment and early career salesperson can do for themselves and why?08:54 - Question #3: What is one mistake you made early in your sales career?11:55 - Question #4: Who has had the biggest impact on your career?15:41 - Question #5: If you could go back in time, what advice would you give yourself?20:26 - Further resources & closing thoughts MORE ON KYLE:Kyle spent his early career at Qualtrics. He was hired as an SDR and promoted through AE and leadership levels i...
2022-08-18
21 min
People Analytics
Identifying and Closing Gaps in the Employee Experience with Qualtricsâ Kevin Campbell
Kevin Campbell is the Employee Experience Scientist at Qualtrics, the Founder of Lifted Leadership LLC and is a certified coach, with over 1,000 hours of paid executive coaching and workshop facilitation sessionsKevinâs passion is in helping organizations acquire, develop and retain their people, and helping people manage their happiness in their work. Heâs spent the last decade of his career building leaders at every level and creating scores of engaged, high-performing, strengths-based teams. Here are a few of the topics weâll discuss on this episode of People Analytics: How...
2022-08-01
33 min
30 Minutes to President's Club | No-Nonsense Sales
107 (Sell): Architecting the buyerâs journey (Kyle Asay, VP of Sales @ Qualtrics)
Join the most tactical sales newsletter in the world: https://hubs.ly/Q01-R33G0FOUR ACTIONABLE TAKEAWAYS When youâre asking questions donât just ask the question. Say, âthe reason Iâm asking is because (insert problem). Go into a discovery call with a hypothesis of the problem you can solve. As you prove it out, give little proof points (case studies, stories) so itâs not an interrogation. When demoing, demo 80/20. 20% of what matters most spend 80% on that. Bonus: stack your demo with what makes your product different as opposed to what ev...
2022-07-20
30 min
Comunicazione Italiana
Forum Comunicazione 2022 | Keynote Speech | Human to Human Marketing | Qualtrics
FORUM DELLA COMUNICAZIONE 2022 | Digital Communication Day | #forumcom22 || Keynote Speech in collaborazione con Qualtrics |Human to Human Marketing: come creare relazioni durevoli con i propri clienti.A cura di Raffaele Falcone, Country Leader Qualtrics.Per collaborare come Speaker e Partner agli eventi di Comunicazione Italiana: marketing@comunicazioneitaliana.it
2022-06-16
27 min
Traction
From Basement to Billions - How Qualtrics Did It
On this episode of the Traction podcast, host Lloyed Lobo of Boast.AI features a fireside between Ryan Smith, Founder and Executive Chairman at Qualtrics, and Jason Lemkin, Founder at SaaStr from the in-person Traction Conf in San Francisco. Â Ryan shares his journey from a bootstrapped startup to a multi-billion dollar company and the challenges and learnings along the way. Â In this session, Ryan and Jason discuss: Â 1:01 - The Qualtrics founding story 7:14 - Stress of managing cashflow in the early days when the company was boo...
2022-06-13
33 min
Comunicazione Italiana
Forum Customer Experience 2022 | Digital Talk | La relazione tra Customer Experience e Employee Engagement | Qualtrics
FORUM CUSTOMER EXPERIENCE 2022 | #forumcx22 | in collaborazione con Qualtrics || Customer Experience & Employee Engagement |LA RELAZIONE TRA CUSTOMER EXPERIENCE E EMPLOYEE EXPERIENCE.Conduce: Andrea Montuschi, Employee Experience Strategist Qualtrics.Intervengono:Gabriele Provana, Head of ICT Operations & End User Services Eni;Gabriele Tonini, Customer Experience Manager Leonardo;Alessandro Viesti, Project Manager, Group Leadership Development & Academy Generali Italia;Michele Zagnoli, Head of CRM & Integration Unit Capgemini Italia;Andrea Ziella, Head of Marketing and Digital Mattel Italy Mattel Italy.Per collaborare come Speaker e Partner agli eventi di Comunicazione Italiana: marketing@comunicazioneitaliana.it
2022-06-09
44 min
Comunicazione Italiana
Forum Customer Experience 2022 | Digital Talk di apertura | L'ascolto del cliente | Qualtrics
FORUM CUSTOMER EXPERIENCE 2022 | #forumcx22 | in collaborazione con Qualtrics || Customer Experience & Digital Transformation |L'ASCOLTO DEL CLIENTE PER UNA CUSTOMER EXPERIENCE CENTRATA SULLE EMOZIONI.Conduce: Omar Hammoud, Account Director Enterprise Qualtrics.Intervengono:Serafino D'Ignazio, Responsabile Digital & Web Innovation Banca Ifis;Salvatore D'Onofrio, Head of Voice of Customer ING Italia;Gian Carlo Mocci, Presidente AICEX - Associazione Italiana Customer Experience;Fabio Ricciato, Head of Customer Journey Iveco Group;Massimo Riggio, Chief Strategic Marketing Officer Iseo Ultimate Access Technologies.Per collaborare come Speaker e Partner agli eventi di Comunicazione Italiana: marketing@comunicazioneitaliana.it
2022-06-09
1h 02
Comunicazione Italiana
Forum Customer Experience 2022 | Saluti di apertura | Qualtrics
FORUM CUSTOMER EXPERIENCE 2022 | #forumcx22 | in collaborazione con Qualtrics |Saluti di apertura e introduzione sull'evento a cura di Raffaele Falcone, Country Leader di Qualtrics.Per collaborare come Speaker e Partner agli eventi di Comunicazione Italiana: marketing@comunicazioneitaliana.it
2022-06-09
15 min
CX Champions
Tackling CX in the Year of Agility with Bruce Temkin, Head of the Qualtrics XM Institute
This episode features an interview with Bruce Temkin, Head of the Qualtrics XM Institute, the leading experience management platform in the world. Bruce is also known as the âGodfather of Customer Experience.â In this episode, Bruce discusses how to move from insight to action more quickly, focusing on sensing change, and how to thrive both personally and professionally in the year of agility.Quotes*âWhat we realized is this year, and probably even going farther out into the future, the organizations that succeed are those that can do that faster, learn faster, propagate insights faster, adapt...
2022-05-18
36 min
Breakthrough Builders
Grit, Gratitude, and Grace: Dr. Adrienne Boissy
From practicing, teaching and leading at The Cleveland Clinic to her new tenure as the Chief Medical Officer at Qualtrics, Dr. Adrienne Boissy has been one of the healthcare industryâs greatest champions for imbuing empathy into the patient experience. In her talk with guest host Susan Haufe, she describes her journey as a builder: from navigating a childhood that often felt unsteady and unsafe, to becoming a neurologist, to finding her ultimate calling as an experience-minded executive working to transform healthcare. Throughout the episode she shares profound ideas about how to give yourself grace and overcome obs...
2022-04-13
40 min
Employer Branding Podcast
Why Finding the Right Candidate Is Like Dating, with Nicole Parish of Qualtrics
We talk to Nicole Parish of Qualtrics about why they have a People Departments, how they build scaling, organic employee stories, and how recruitment sites are like dating apps. Nicole Parish is the Global Talent Attraction Manager at Qualtrics. Nicole Parish on LinkedIn: https://www.linkedin.com/in/nicoleparish1/ Qualtrics life: https://www.qualtrics.com/qualtrics-life/ Subscribe to this podcast: https://employerbrandingpodcast.com Measure your employer brand: https://employerbrandindex.co Thanks for tuning in!
2022-01-26
36 min
Social Responsibility at Work
New EX Trends to Watch in 2022 with Frank Laterza and Haley Kuschman from Qualtrics
Intro Welcome to Humanly Possible: Future of Work Conversations - a podcast focused on the game changing potential of creating human centric workplaces. Iâm thrilled to be welcoming back employee experience strategists, Frank Laterza and Haley Kuschman to the conversation. They are both leaders at Qualtrics - an experience management (XM) platform that brings together organizationsâ experience data. Keeping up with employee experience (EX) and future of work trends feels like a full time job, so Iâm so glad we were able to welcome Frank and Haley back to break it all down for us. We had Frank and Hal...
2021-12-27
43 min
Just Checking In
Checking In with Gina Sheibley, Chief Comms Officer at Qualtrics
Corporate communications are often the most human side of a company. For groundbreaking organizations, building a communications team means enhancing new narratives aligned to a common goal. In this episode, Gina Sheibley, CCO at Qualtrics joins the conversation to talk about growing and leading a comms team, her experience working with agencies, and what it means to lay the groundwork for a corporate culture in which mental health and work-life balance within team members are managed as a top priority.Join technology comms pros Becky Buckman and Keyana Corliss as they cut to the heart of todayâs...
2021-12-17
34 min
Truth Be Known
Following Your Local Happiness Gradient with Catherine Williams, Global Head of IQ at Qualtrics
This episode features an interview with Dr. Catherine Williams, Global Head of IQ at Qualtrics, an experience management software platform. Catherine has extensive background in data science and quantitative analytics. Prior to Qualtrics, Catherine served as Chief Data Scientist and Chief Data and Marketplace Officer at AppNexus and Xandr, which is part of AT&T. Catherine holds a Ph.D. in Mathematics from the University of Washington. She has also held postdoctoral fellowships at Stanford and Columbia Universities. On this episode, Catherine discusses growing a machine learning approach to unstructured data, using data to get to the âwhyâ of cust...
2021-12-16
30 min
Comunicazione Italiana
Forum Risorse Umane 2021, 2°giornata | Digital Speech | Da engagement a employee experience | Qualtrics
FORUM DELLE RISORSE UMANE 2021 | #forumHR21 | WELFARE AND WELLBEING DAY |Digital Speech | in collaborazione con Qualtrics |DA ENGAGEMENT A EMPLOYEE EXPERIENCE.Le indagini di clima hanno circa 75 anni, ma Ăš solo negli ultimi tempi, con l'accelerazione delle tecnologie, che questo tipo di ricerca ha visto la maggiore evoluzione, passando da esercizio isolato - e spesso nemmeno tanto regolare - a vero e proprio "programma". La pandemia ha ulteriormente accelerato questo processo e le organizzazioni oggi devono attrezzarsi per riuscire a mantenere aperta la comunicazione con una forza lavoro sempre meno concentrata in un solo luogo fisico. In questo nuovo c...
2021-12-03
18 min
Breakthrough Builders
Coming Next Week: Season Five
Hey everybody, itâs Jesse. Thanks so much for listening to Breakthrough Builders.I know itâs been a second since we dropped our last episode. Thatâs because the team here has been preparing to share a series of recent conversations Iâve had with some really incredible guests. Starting next week, weâre back to dropping shows on Wednesdays with the start of Season Five of Breakthrough Builders. The theme of this season is Building Experiences at the intersection of Technology & Purpose. Over the next few weeks, youâll hear from CEOs, Founders, and other top executiv...
2021-10-29
05 min
The Founder Hour
Ryan Smith | Co-Founder of Qualtrics & Owner of the Utah Jazz
Ryan Smith is the co-founder and Executive Chairman of Qualtrics, a cloud-based subscription software platform for experience management, which he dropped out of college to launch in 2002 with his father and brother. In 2018, it was announced that Qualtrics would be acquired by SAP for a reported $8 billion, and in 2021, Qualtrics was listed publicly on the Nasdaq.Along with being a successful tech entrepreneur, Ryan Smith is also the majority owner of the NBA franchise, the Utah Jazz, which he purchased just last year.We spoke with Ryan all about his upbringing and what his childhood...
2021-07-27
59 min
Go Give
Episode 4: Qualtrics with Lori Morency Kun
Episode 4 with Lori Morency Kun of Qualtrics. Lori dug into the story of how Qualtrics was created, and how the focus on the battle against cancer is a core component of Qualtrics mission. For any Utah Jazz fans out there, also fascinating insight into how the "5 for the Fight" campaign came to be. Find out more about Qualtrics at: https://www.qualtrics.com/ Find out more about 5 for the Fight at: https://www.5forthefight.org/
2021-07-09
37 min
Breakthrough Builders
Building with Purpose: Robert Chatwani
Robert shares how his parents and early childhood experiences influenced his entrepreneurial drive and his desire to be a builder. He recounts the influence of mentors early in his career who helped him explore his skills and values, the decision to move to Silicon Valley to start a venture early in his career, a deeply authentic commitment to philanthropic efforts spurred by tragic circumstances, an intensely personal personal decision to leave eBay, and his perspectives on the future of marketing and brand as the CMO of Atlassian.How can you discover and articulate your purpose? How can...
2021-06-30
49 min
The Official SaaStr Podcast: SaaS | Founders | Investors
SaaStr 458: Qualtrics CEO Zig Serafin on Building the Foundation for High Growth and Scale
Zig Serafin, CEO @ Qualtrics shares his lessons in scaling with Julia Laroche, Correspondent @ Yahoo Finance. Hear how Zig focuses on building the right team, simplifies organizational design, and scales from the ground up. Video and episode notes: https://www.saastr.com/qualtrics-ceo-zig-serafin-on-high-growth-and-scale/ Â
2021-06-09
23 min
Marketing Today with Alan Hart
262: Digging into the Mechanisms of Growth with Qualtrics's Kylan Lundeen
Kylan Lundeen is the Chief Marketing Officer at Qualtrics where he's helped revenue growth increase up to 50% per year. When Kylan started âmeanderingâ in marketing, he began to realize the importance of growth versus marketing alone. He says, âthe job of any marketer is to influence other people to take action and do somethingâ, but you can only do that when you understand growth.In their conversation, Alan and Kylan discuss skateboards, valuable content creation in a world of distraction, and the power of educating your internal team on what marketing actually does. You'll also hear Kylan's perspect...
2021-06-02
52 min
The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
20VC: Qualtrics Founder, Ryan Smith on The 2 Hour Decision Whether To Sell Qualtrics for $8Bn in Cash, Why Tying Your Identity To Your Company Will Never Make You Happy and His Relationship To Risk, Wealth and Responsibility as a Result
Ryan Smith is the Founder and Executive Chairman @ Qualtrics, the leader in customer experience and creator of the experience management (XM) category. Ryan has grown the company from a basement startup to one of the fastest-growing technology companies in the world, with 25 offices globally and more than 13,000 customers. Qualtrics raised $400M in funding from Accel, Sequoia, and Insight Venture Partners. Three days before the company was initially scheduled to go public, SAP announced its intent to acquire Qualtrics for $8B, which was the largest private enterprise software acquisition ever. In 2020, Qualtrics and SAP announced plans to take...
2021-05-11
40 min
Breakthrough Builders
Moving Work Forward: Stacia Garr
In todayâs upended world of work, some questions have moved to the forefront: Just what does the future hold? And how can People Leaders responsibly embrace change to move past old obstacles, inequities and biases? Few are better prepared to answer these questions than Stacia Garr of RedThread Research. Staciaâs commitment to uncovering truth and turning data into compelling stories about employee experience has made her a trusted advisor to executives from many of the worldâs leading brands.In her talk with Jesse, Stacia shares how her love of history turned into a mission to bet...
2021-05-05
31 min
Breakthrough Builders
Caring Through Crisis: Rick Evans
Rick Evans and his team at New York-Presbyterian Hospital were at the American epicenter of the COVID-19 crisis in early 2020. They had an incredibly harrowing year. And though their community endured a profound sense of loss, New York-Presbyterian was both a beacon of hope and a pragmatic system of action that helped save lives and make the moves that led a path forward in the pandemic.In this episode of Breakthrough Builders, Rick speaks with Susan Haufe, Chief Industry Advisor for Healthcare at Qualtrics. Rick offers an insiderâs look at the battle to stem the first su...
2021-04-28
28 min
The 90th Percentile: An Unconventional Leadership Podcast
Bonus Episode- Ryan Smith, Founder/Executive Chairman of Qualtrics
Ryan Smith, Founder and Executive Chairman of Qualtrics, joins Dr. Jack Zenger and Dr. Joe Folkman in this past edition (2016) of the Zenger Folkman podcast series to discuss the story of Qualtrics, a company started in his dadâs basement with a valuation of $2.5 billion 15 years later. Ryan tells the story of Qualtrics, ⊠Continued
2021-04-20
25 min
The 90th Percentile: An Unconventional Leadership Podcast
Bonus Episode- Ryan Smith, Founder/Executive Chairman of Qualtrics
Ryan Smith, Founder and Executive Chairman of Qualtrics, joins Dr. Jack Zenger and Dr. Joe Folkman in this past edition (2016) of the Zenger Folkman podcast series to discuss the story of Qualtrics, a company started in his dadâs basement with a valuation of $2.5 billion 15 years later. Ryan tells the story of Qualtrics, ⊠Continued The post Bonus Episode- Ryan Smith, Founder/Executive Chairman of Qualtrics first appeared on ZENGER FOLKMAN.
2021-04-20
25 min
The Employer Brand Shop Talk Podcast
S2 Ep 2: The full employee experience revolution with Shaunda Zilich, Global Talent Brand Manager at Qualtrics
In today's episode, I am very excited to share my inspiring conversation with Shaunda Zilich. Shaunda is the Global Talent Brand Manager at Qualtrics. She is an employer brand leader that believes in and is implementing on the full employee experience revolution. From attraction to candidate, to employee experience - her team is connecting people to their purpose and passion through storytelling and data. Shaunda has a passion in everything for positively affecting people's lives and while she enjoys her career, she enjoys her life even more. She enjoys her family, faith, and friends - while also helping others...
2021-03-18
00 min
Intellicast
S4E5 â Stock Market Craziness, Qualtrics IPO, and More!
Welcome back to Intellicast! On todayâs episode, Brian Lamar and Producer Brian dive into whatâs been going with the stock market, the latest market research news, and more! Kicking off the episode, the guys discuss the big story from last week â GameStop, AMC, WallStreetBets, and the stock market. They give their perspective on whatâs going on, what other stocks are being impacted, and what they think will happen. They both agree this is probably something that can unite us all. Next, the guys move onto the latest market research news. First off, they discuss the Qualtrics IPO that too...
2021-02-02
24 min
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2021-01-05
21 min
Social Responsibility at Work
New EX Trends to Watch in 2021 with Frank Laterza and Haley Kuschman from Qualtrics
Description: Weâre joined by employee experience strategists, Frank Laterza and Haley Kuschman. Both our guests are leaders at Qualtrics - an experience management platform that brings together organizationsâ experience data. Frank and Haley review findings from the 2021 Employee Experience Trends research report which was recently published by Qualtrics and surveyed over 12,000 full time employees around the world. Â We talk about a relatively new trend that has emerged from the report this year and why itâs more important than ever to have an intentional strategy around measuring and acting on employee experience data. Hereâs what youâll learn about in th...
2020-12-30
28 min
Breakthrough Builders
Culture Becomes Experience: Julie Larson-Green
Julie talks about her first career aspiration to become a waitress to pay for college and how the lessons she learned at waiting tables taught her career-defining skills of empathy and creating a positive customer experience. Julie talks about her first job in tech--as a customer service rep--and learning to code so she could resolve user experience problems at the source and the product impact she had in that role. Julie the female mentors who helped her define herself as a woman in tech. Julie shares her career path from customer service at Aldus to managing UX for Office...
2020-12-16
43 min
Breakthrough Builders
Delighting the Enthusiast: Kristine Chin
Kristine Chin, VP of Customer Experience at Twilio, talks about how understanding âEnthusiastâ customers empowered her to build great experiences. She discusses her education in political economy, with stories of how systems thinking helped her develop her problem-solving approach. She shares what she learned from losing her home in the Oakland Firestorm and how a semester in Slovenia helped her better understand herself and her career interests. She talks about her leadership roles at eBay, Ten-X, and Twilio.Kristine shares her perspective on what it means to be customer obsessed and about collaborating with customers to build a st...
2020-12-01
40 min
Breakthrough Builders
Introducing Breakthrough Builders
Visit Breakthrough Builders show website to learn more and to subscribe to the show. You can also subscribe right here in the app you're using now! If you enjoy the show, I'd be grateful if you'd leave a rating and a review. And please tell your friends! Breakthrough Builders is a production of the Industries Team at Qualtrics. The show is written and hosted by Jesse Purewal. Mastering by Nate Crenshaw. Post-production and music by Clean Cuts Audio, part of the Three Seas Collective. Design by Baron Santiago and Vansuka Chindavijak, we...
2020-11-03
03 min
Event Experience
Kyle Suzuki, Qualtrics: From the Gaming Industry to B2B Marketing
Kyle Suzuki (Head of XM Events, Qualtrics) shares his journey from building passionate communities of gamers to building passionate communities of corporate professionals and what these audiences share in common. He also shares his thoughts on following your passion, building a 5-year plan, the value in turning virtual events into campaigns, and how he and his team have been adjusting to the new skills and circumstances of 2020. As the Head of XM Events at Qualtrics, Kyle oversees the event team creating the flagship XM category building brand moments for Qualtrics. This includes the annual X4: Experience Management S...
2020-10-28
43 min
What The HR!
What the HR! 20 - Mastering Employee Experience w/ Qualtrics' Ben Granger
Dr. Benjamin Granger joins us to discuss Experience Management and the research that has been done to improve the listening techniques used in today's top companies.  Guests: Benjamin Granger - linkedin.com/in/benjamin-granger-7147991b Qualtrics XM Institute - https://www.qualtrics.com/xm-institute/  Hosts: Mike Thul - linkedin.com/in/thulmichael Jessie Novey - linkedin.com/in/jessienovey  INTERESTED IN SPONSORSHIP? Please email tcshrmpodcast@gmail.com  Twin Cities Society For Human Resources: Recognized as one o...
2020-10-13
55 min
Insights for IT Negotiations
The Qualtrics IPO: 3 Questions for SAP and Qualtrics Customers
Chip Hanna, UpperEdges Sr. Director answers 3 questions regarding the Qualtrics IPO and its impact on its customers. 1. How much control do you have in your agreement with Qualtrics now and in the future? 2. If considering a major investment in Qualtrics, or the C/4HANA Suite, should you buy now or wait until after the IPO? 3. How does this all fit with your plans to migrate from ECC to S/4? Host: Chip Hanna:Â https://bit.ly/37gknCk SAP Commercial Advisory Services: https://bit.ly/3yjImwb
2020-09-21
03 min
Startup Grind
From Basement to $8B Exit; How Qualtrics did it with Ryan Smith
Ryan Smith co-founded Qualtrics in 2002 with the goal of making sophisticated research simple. As CEO, he has grown the company from a basement startup to one of the fastest-growing technology companies in the world. Qualtrics has more than 8,500 enterprise customers including over 75% of the Fortune 100, 1,800 colleges and universities worldwide, and 99 of the top 100 U.S. business schools. Qualtrics has received $400M in investment from Accel Partners, Sequoia Capital, and Insight Venture Partners. Ryan was named to Fortuneâs 2016 40 Under 40, a list of the most powerful, influential, and successful young people in business, and was listed as one of...
2020-09-19
33 min
The Early Years
3 Danny Holmoe | Qualtrics. Danny helps turn a survey company into an iconic brand
Danny is one of the earliest members of the Qualtrics Creative and Marketing team. Danny joined Qualtrics when there were about 100 and has been instrumental in creating the cool, sexy brand of one of Utah's most successful companies.
2020-06-11
30 min
The Early Years
2 Craig Daly | Qualtrics, Podium. Craig goes from early Qualtrics sales rep to a top leader of the Utah tech scene
Craig joined Qualtrics, one of Utah's most successful companies, as employee 54. Hear stories from the early days and what it was like to be an employee at a such a young company, how he went from sales rep to sales leader, and how he has applied these learnings to another one of Utah's rising tech companies, Podium.
2020-05-28
29 min
Marketing Today with Alan Hart
186: Web Optimization at Qualtrics with Jared Gardner
During this 186th episode of âMarketing Today,â host Alan Hart interviews Jared Gardner, from Qualtrics. Gardner has led search, conversion rate optimization, analytics, and content management programs across several vertical markets. This episode was a part of a series of interviews conducted at the Internet Summit in Raleigh, NC.At Qualtrics, Gardner focuses on scaling demand generation through unpaid channels. Before Qualtrics, he worked for Red Door Interactive, with clients such as Charles Schwab and Century Link.Gardner shares his journey from broadcast media to search and optimization. He thought, "digital marketing and the internet is no...
2019-12-26
13 min
The Zone Sports Network - Utah Jazz
Utah Jazz - Qualtrics Press Conference - 5 for the Fight patch to continue through 2023
Qualtrics Renews Jersey Patch with Utah Jazz through 2023, Continues Donating the Patch to 5 For The Fight  As a key component of the partnership, Qualtrics also extends as teamâs Exclusive Fan Experience, Insights, and Analytics Partner --- 5 cancer fighters sign symbolic contracts with the Jazz, Qualtrics and 5 For The Fight representing the invitation to donate $5 for the fight against cancer --- 5 For The Fight announces it has raised more than $24 million
2019-10-22
16 min
SAP HCM Insights
SAPPHIRE and Qualtrics
Earlier this year SAP acquired Qualtrics, a firm that specializes in experience management (XM) software. The hope is that combining the experience management expertise in Qualtrics with all the operational data generated by customersâ SAP system produces valuable insights into employees and customers. In this podcast, Steve Bogner, Luke Marson and Sven Ringling touch a bit on SAPPHIRE in general and then talk about what Qualtrics is and how it fits into HCM. We also briefly comment on David Bannâs insightful analysis on SAPâs Customer Influence program.
2019-06-07
34 min