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Heather Smyrl

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Breathe OutBreathe OutE48 - The Burden of Burnout with Jackie KeysBurnout is a lot more than being tired and wanting a vacation. Demanding productivity can literally lead to our bodies shutting down. In this episode, Jackie CHO gets vulnerable and shares how she experienced physical, mental, and spiritual pain because of pushing too hard and reaching burnout. As our business grows and we become busier than ever, it is easy to slip into an adrenaline addiction. The pressure to meet others expectations will end up putting our own needs second. By creating boundaries, changing our mindset, and learning to cope with obstacles in healthy ways we can transform our stress...2021-09-2747 minBreathe OutBreathe OutE47 - Working Through Soul Purpose with Craig McAndrewsIn this episode, Heather is joined by University of Houston Professor Craig McAndrews! In addition to teaching at UH's Bauer College of Business and writing his book Soul Purpose Inc., he has been a mentor for our sales team at Highpoint and leader of our summer internship program. Throughout his experience in corporate America to academia, he has remained a firm believer in the power of prayer. Heather and him talk about the transformational change that happens in our careers when we turn off the noise of the world and obey the guidance of God. When we bring love...2021-09-0245 minBreathe OutBreathe OutE46 - Implementing Our Working Genius with Jackie Keys, CHOOne of the best self-assessment tests we have ever come across is Patrick Lencioni’s Working Genius. The results explain how each of us have natural gifts and working frustrations, categorized as Wonder, Invention, Discernment, Galvanizing, Enablement, and Tenacity. In this week’s episode, Heather and Jackie discuss how using this tool in our relationships and agency has made teams stronger, productive, and enthusiastic. We all think differently. Learning what fuels you leads to effective and meaningful work, instead of living in your frustrations. To learn more about The Working Genius, visit www.workinggenius.com now!2021-08-1228 minBreathe OutBreathe OutE45: Building Safe Workplaces with HASC's Cami and Dr. Thomas Hysler, MDIn this episode of Breathe Out, Heather is joined by the Health and Safety Council's Chief Medical Officer and Vice President of Operations, Thomas and Cami Hysler. Formerly known as the Houston Area Safety Council, the HASC's mission is to build safe workplaces by improving the quality and integrity of the workforce. Since 1990, they have been providing resources to industrial companies such as classroom courses, return to work programs, technical education, and leadership development to establish great safety training in their members' businesses. Tommy and Cami share their career journeys, the growth and development of the HASC, workers compensation...2021-07-0854 minBreathe OutBreathe OutE44: Choose Wellness with Jamie EubanksWe're back with a brand new episode featuring our inspiration manager, Jamie Eubanks! In this episode, Coach Jamie and Heather discuss the Wellness Challenge that Jamie organized for our agency. By considering our mental, spiritual, emotional, nutritional, and professional wellbeing, we can see which areas need the most focus to create balance and peace. Running on adrenaline and ignoring our needs leads to burnout and actually depletes our productivity and positive energy. We believe that with small steps of dedication and gratitude, you can create better healthy habits to get out of that negative mindset. Check out our Choose...2021-06-2433 minBreathe OutBreathe OutE43: Part 1 - Servant Leadership with Kelly NiemeierKelly Niemeier is a fierce leader with a servant's heart, and in this week's episode she gives a presentation to our Highpoint team on 5 keys to becoming a servant leader. By practicing humility, honor, kindness, unity, and gratitude, we can shape ourselves into strong positive influences on everyone around us. Whether it is at home, at work, in the busy world, or in our faith, we are all given opportunities in life to influence others. Listen and see how you can transform your heart to lead with love. To learn more about Kelly's ministry, visit myhighpointchurch.com today!2021-05-1746 minBreathe OutBreathe OutE42: Part 2 - Servant Leadership with Kelly NiemeierHappy Monday! This month we are focusing on mental, emotional, and spiritual wellness. In this episode we listen on a conversation between Heather and Kelly Niemeier of HighPoint Church in Friendswood, Texas. Listen in as we hear about what has inspired her throughout her journey in life and what keeps her motivated. She believes that leadership is nothing more than influence, and shares how we can lift others up to their best potential through our service. To learn more about her ministry, visit myhighpointchurch.com today!2021-05-0355 minBreathe OutBreathe OutE41 - Behind the Healthcare Curtain with Erika EnsignAs a businessowner, you probably know that your employee's benefits are in the top 5 administrative costs. Healthcare is something we all need, so shouldn't you be spending that money wisely? In this week's episode of Breathe Out, Heather is joined by Senior Risk Architect Erika Ensign - who most people know as The Insurance Lady. Erika has a passion for helping people and exposing the truth of insurance premiums, deductibles, co-pays and so much more in the world of health insurance. She believes that insurance was intended to give us peace of mind, and crippling costs have turned it...2021-04-1951 minBreathe OutBreathe OutE40 - Making a Difference with Jamie HamptonOne of Highpoint’s core values is having a servant’s heart, and this week’s guest exemplifies just that! Jamie Hampton with Hope Legacy Collective joins Heather as they discuss the different ways we can make a difference in the world. With just a little collaborative effort, we can impact our communities in an incredible way. To learn more, visit hopelegacycollective.org2021-04-0552 minBreathe OutBreathe OutE39 - The IQRM: A Business BenchmarkAt Highpoint, we believe that strategy without execution is just an idea. So in this week's episode, we want to tell you all about our favorite tool in our toolkit - the IQRM. Exclusive through our membership with the Beyond Insurance Global Network, it's a risk assessment scorecard that benchmarks your company's performance and best practices. By taking intelligent proactive measures, you're ultimately driving your premiums down and improving your business! Check this out under Client Tools on our website, www.hpigrp.com and let us help elevate your success!2021-03-2208 minBreathe OutBreathe OutE38 - Highpoint's Company Core ValuesHappy Spring Break everyone! In this week’s episode of Breathe Out, we took snippets from a presentation Heather gave about our five core values. 1. Servant Leadership 2. Own Your Mess 3. Choose Joy 4. Pursue Discomfort 5. Listen to Understand. We align every decision we make with these fundamental behaviors every day in our office. When you have a solid foundation of beliefs, the business that grows upon them is that much greater. We hope this inspires you to serve others, or step out of your comfort zone, or listen more intently to those around you - maybe you’ll even choose your own...2021-03-1523 minBreathe OutBreathe OutE37: Managing the Perfect ScheduleThe past year seems like it has been a constant state of uncertainty. It's frustrating to look back and think how much of it has been a blur. How do you make sure you're still progressing when nothing goes according to plan? On this week's episode of Breathe Out, Heather reminds us that we live in a world of progress and not perfection. A lot of people avoid creating a weekly schedule for fear it won't work out. That is why we reflect on the failures, give ourselves credit, and adapt in order to be resilient in the hard...2021-03-0815 minInside Great MindsInside Great MindsProgressive Company Culture Drives Sales, Grows Your Business with Heather SmyrlMost growing and thriving businesses often have the most amazing company culture. One prime example of an inspiring company culture is at Highpoint Insurance Group. At the helm is Heather Smyrl, co-founder and CEO. Heather's drive to be a trailblazer has turned a relatively antiquated industry into a modern-day agency that is purpose-driven with an enthusiasm for serving her employees, customers, and community. With her pep rallies, digital scorecards, and constantly looking for ways to highlight her team's accomplishments, Heather has designed a company structure around positivity that has allowed her sales team to flourish and has...2021-03-0346 minBreathe OutBreathe OutE36: Auto Awareness & Effects of the Hard MarketBack in Episode 13, we discussed the hard market and why it matters to everyone. After all, 2020 brought its fair share of changes and we're going to feel the growing pains for years to come. In this week's episode of Breathe Out, Heather focuses on the auto industry and how the past couple of years have led to premium increases across the board. Record-setting auto claims and medical bills, distracted driving from technology, sleep-deprivation, and stress, delivery demands and deteriorating road infrastructure - these are all variables that have affected the supply & demand of auto coverage. At Highpoint, we...2021-03-0124 minBreathe OutBreathe OutE35: Sales Perspective with Adam OutlandIn this week's episode of Breathe Out, Heather is joined by our awesome Sales Coach, Adam Outland! With 15+ years of experience, Adam is a Partner, Executive Coach, and Team Lead for Southwestern Consulting. He has been working with the Highpoint sales team for a few months, and the impact has been incredible. Listen as they talk through Adam's journey from seminars to consultations and take notes on a few secrets and skills to help your business business grow and thrive. When it comes to the client, it's important to tell them what they NEED to hear, not just what...2021-02-2254 minBreathe OutBreathe OutE34: Love Languages with Jackie Keys, CHOWhen you are intentional about showing appreciation for another person, it's important to understand what is actually effective. Author Gary Chapman wrote The Five Love Languages and The 5 Languages of Appreciation in the Workplace - two books that provide great understanding to treating people the way they want to be treated - what we at Highpoint call "The Platinum Rule." In this week's episode, Heather sits down with our very own Chief Heart Officer Jackie Keys to discuss each expression - 1) Quality Time 2) Acts of Service 3) Words of Affirmation 4) Physical Touch and 5) Giving Gifts. They provide examples of how...2021-02-1533 minBreathe OutBreathe OutE24: Great Culture Benefits Everyone with Trey DavisIn this week's episode of Breathe Out, Heather is joined by Risk Architect Trey Davis! Trey is one of the leaders of our employee benefits department. With 20+ years of experience in the life & health insurance industry, Trey has worked on both the carrier and customer facing sides. He knew Highpoint's outstanding culture and fresh approach to insurance was different and had to join the family! Our extraordinary benefits team takes time to tailor health plans and program preferences for all ages and lifestyles. Listen as they discuss how a strong culture influences everyone - from the employees of Highpoint to...2021-02-0849 minBreathe OutBreathe OutE32: Being Extra Careful with Claims Expert George CanavanAccidents happen, and the insurance industry was created to protect us from unforeseen events and losses. We serve our clients to ensure their businesses are covered by great policies. But we also believe that value must always exceed price, and that coverage is more than a document. In this week's episode of Breathe Out, meet George Canavan! George has 25 years of experience as a client advocate, claims adjuster, and a regular person like you & me. Heather knew that his skills and wisdom were needed at Highpoint to level-up our customer service. We believe by treating people the way...2021-02-0159 minBreathe OutBreathe OutE31: Daily Habits Make or Break YouHappy Monday! In this week's episode, we're talking about discipline. We're four weeks into the new year... have you kept your resolutions? Listen as Heather gives some tips and tricks on how she stays on track to accomplish ambitious goals. Good habits are easy to make but hard to keep. It's important to be self-aware of your weaknesses and find support in those areas to hold yourself accountable. Consistency compounds and at Highpoint, WE BELIEVE that success is in the follow-through! After all, strategy without execution is just an idea. To learn more about our awesome team, visit our...2021-01-2518 minBreathe OutBreathe OutE30: Industry Insight with Scott HowardThis week on Breathe Out, Heather is joined by Highpoint’s very own Scott Howard! Scott is a Risk Architect at Highpoint who serves our clients by analyzing their operations and improving their insurance coverages. In this episode, Scott shares stories of his experience in the oil & gas industry. We believe sharing information is one of our greatest assets and we hope you can use it to better your business! If you think your company could benefit from a more analytical approach to insurance, give us a call at 281-204-8770 today to set up a meeting!2021-01-1849 minBreathe OutBreathe OutWe Reached A GoalHappy New Year! Do you have a 5 or 10 year plan for your business? This week, Heather focuses on goal planning for your business and every aspect of your life. Define your goal and make sure everything is measurable. Level up with Heather and set your vision for the future!2021-01-1112 minBreathe OutBreathe OutE28: Spiritual Wellness with Brian Horner of Marketplace ChaplainsMarketplace Chaplains is a faith based non-profit serving Christ and the community through their chaplains. In this week's episode, Heather and Jamie are joined by Brian Horner, Executive Director of Operations in Southeast Houston. This organization is far more than an employee assistance program for Highpoint. It has had impact on our staff's wellness - for both mental and spiritual health. We've even used their services to reach out to our clients when we know they need support. The chaplains that Highpoint has had for a little over two years now are just as much a part of our...2020-12-1443 minBreathe OutBreathe OutE27: The 75 Hard ChallengeEveryone needs support to overcome their personal battles - inside and out - but getting stronger for yourself is the greatest achievement of all. From September 8 to November 21, two incredibly inspirational women took on Andy Frisella's "75 HARD - A Tactical Guide to Winning the War with Yourself." This 11 week challenge involves transforming your physical state BY transforming your mental state. It doesn't cost anything, but requires a ton of discipline. Listen as Heather and Jamie discuss how they got through all 75 days of committed and intentional self-care. Whether it was scheduling their workouts, daily reading time, or meal plans...2020-12-0741 minBreathe OutBreathe OutE26: What Are You Waiting For?Wake up call 🎙 As we enter the last month of the craziest year, um, ever - it’s time to get real with yourself. How have you coped through 2020? Why postpone the resolution until January 1? For every bad habit you say YES to, you say NO to self care. Our worlds are forever changed, and we believe it’s better to charge toward the storm and become resilient than to run away and endure it longer. Pursue discomfort. Don’t let the start stop you. RIGHT NOW IS GOOD! Your future success depends on it. Your future self will thank you.2020-11-3000 minBreathe OutBreathe OutE25: How Culture Influences ChangeEveryone responds to change a little differently. At Highpoint, we believe in pursuing discomfort and constant improvement. In this week’s episode of Breathe Out, Heather is joined by Becky Khan, who has been with the Highpoint family for almost a decade! Becky and her discuss how Highpoint has evolved over time, and how the agency’s growth has encouraged personal growth in both our career and home life. Listen as they discuss how our personal development can influence and impact our family, friends, and total strangers. Being in a supportive environment is fundamental to reaching your ultimate potential. We stri...2020-11-2300 minBreathe OutBreathe OutE24: How Culture Reflects CharacterThis week, Heather sits down with Chris Coburn - one of our amazing team members at Highpoint - to discuss how our agency’s culture attracts talented and motivated people to want to work there. We believe in having a “Glad to Be Here” mindset and a collaborative environment. This kind of support system encourages people to perform their best and actually look forward to coming to work, instead of dreading every Monday. You can learn about all of our core beliefs and values by visiting www.hpigrp.com today or by following us on LinkedIn, Instagram, and Facebook!2020-11-1600 minBreathe OutBreathe OutE23: Pursuing Discomfort and Planning for the FutureIn this week’s episode of Breathe Out, Heather shares some insight on our methods for annual planning. So many changes have happened in 2020 which makes the proactive agenda for 2021 that much more important. Painting our vision for the upcoming year takes an intense amount of focus and devotion to the future. At Highpoint, our management team gets together, leaves town, and escapes from the whirlwind for a week without distractions. We believe every employee’s voice matters when it comes to making these decisions, which is why we survey anonymously and encourage honesty and transparency. By listening generously and putt...2020-11-0900 minBreathe OutBreathe OutE22: The 90/90 Analyzer - Reflection & ElevationAt Highpoint, we believe in working with purpose and consistency. We always try to find a way to literally measure our efforts to ensure that we are always raising the bar. In this episode, Heather goes over a tool that our management has developed called The 90/90 Analyzer. Upon being hired, and every 90 days, we complete a self assessment to grade ourselves on all aspects of our work ethic - from our ability to align with the 5 core values to our energetic capacity to perform with excellence. What’s working for you and what isn’t? We’re honest, intentional, and we adj...2020-11-0200 minBreathe OutBreathe OutE21: Adjustments of the Justice System with Isaac VillarealThere’s definitely nothing normal about the new normal. One major aspect of change caused by the global pandemic is how our court systems have responded and adapted to keep things going. In this episode, Heather is joined by Isaac Villareal - Attorney at Law and Parter of the McCathern Law Firm. Listen as they discuss how courts are adapting in a virtual environment, social distancing, and how businesses like yours have responded to stay smart and safe while keeping their business as stable as possible. You can check out the webinar with Isaac from earlier this year and many ot...2020-10-2600 minBreathe OutBreathe OutE20: Highpoint’s Core Values and CultureListening to understand, owning your mess, leading with a servant’s heart, choosing joy, and pursuing discomfort - these are the five core values that Highpoint aligns every decision with. In this episode, Heather tells the story of why these were chosen and how they inspire our extraordinary workplace culture. Whether it’s a single strong mission statement or several principles, we believe that setting a foundation of shared beliefs is the best way to have strong leadership at every level. To learn more about Highpoint’s culture, visit www.hpigrp.com and click “Who We Are” to find inspiration for your o...2020-10-1900 minBreathe OutBreathe OutE19: The Extraordinary Productivity of Q2Time management is crucial to achieving your long-term goals. In this episode, Heather demonstrates the concept of dividing your tasks-at-hand into four quadrants based on importance and urgency. More often than not, we are pulled into the whirlwind of urgent unexpected emails and phone calls, we have meetings to attend, and we end up feeling burned out. It requires intentionality to do the things that will have the most impact on your roles and goals. To watch the video of this lesson, follow this link: https://vimeo.com/467354279 and try it out for both your personal and professional life...2020-10-1200 minBreathe OutBreathe OutThe L-10 Meeting StructureEvery week at Highpoint, each employee has an L-10 on their calendar. Inspired by EOS Worldwide and blended with elements Heather has picked up over 12 years of experience, Highpoint has found this meeting structure has been the most productive. We believe in listening to understand, speaking straight, and using our time wisely. After using it for a year, the goals we have achieved have led to major innovation and moving our agency forward. It has made us stronger and we want to help elevate the productivity of your business too! Check out the book “Traction” by Gino Wickman, founder of www...2020-10-0500 minBreathe OutBreathe OutGetting Practical with EPLIAs a leader, it’s important to realize one way you can show you care about your employees is putting proper EPLI coverages in place. Employment Practices Liability Insurance is meant to protect people from the risk of workplace harrassment, wrongful termination, breach of contract, discrimination based on religion, race, age, or gender identity, and more. In this week’s episode, Heather recommends putting policies in place to prevent claims of unethical behavior and wrongful lawsuits. She also shares a few case studies to give insight on today’s reality of these liabilities. Talk to your agent today if you are in...2020-09-2823 minBreathe OutBreathe OutUp Close & Personal with Highpoint Private ClientIn this week’s episode, Heather is joined by Mike Buoy - Highpoint’s expert on all things Personal Lines. You may think that your car and house are the only assets needing insurance, but it’s a lot more complex than that! This episode is filled with information and insight you probably never even considered. With more people staying at home and going out less, we’re seeing personal risk exposures grow and evolve and we want to make sure you’re covered in the case of a loss or accident. If you’re not already with us, visit our website...2020-09-2150 minBreathe OutBreathe OutThe Basic Strategies of Risk ManagementAt Highpoint, we partner up with our clients to actually make sure we ask the right questions and offer the best solutions to protect what you have. We know that understanding insurance can be overwhelming, and we want to simplify for you! Risk management can be broken down into four basic strategies, and in this week’s episode, Heather goes over each one and how Highpoint chooses the right approach for different needs. Stay tuned for more in-depth information in upcoming episodes - and if you’re wondering about your own coverages and exposures, chat with us at www.hpigrp.com...2020-09-1416 minBreathe OutBreathe OutThe Meaning of Labor DayHappy Monday! This week on Breathe Out, Heather shares a little history on the meaning of Labor Day. Hard work is important for success, but so is taking the time to relax and connect. We hope you’re enjoying your day off - tune in next week! 🎙☁️2020-09-0704 minBreathe OutBreathe OutWhat’s a Hard Market and How Does it Affect You?The year 2020 has brought its fair share of changes into our lives, and the insurance industry is no exception. As if your policies weren’t confusing enough! In this episode of Breathe Out, Heather breaks down the current climate of the “hard market” so that you can better understand the affects it has on your business, home, auto, and other coverages. There’s no doubt the economy will continue to evolve during these unprecedented times, and we believe it’s important to keep our clients informed and prepared to ensure not only the sustainability of their business, but especially their success! I...2020-08-3138 minBreathe OutBreathe OutFinding Your Rhythm to Relax and ConnectIn this week's episode of Breathe Out, the Wonder Women join forces again to discuss the importance of relaxation and connection. In our fast-paced work environment - especially when Heather is your boss - it can become difficult to slow down and give yourself permission to rest. Listen as they discuss the importance of recharging and how it goes hand-in-hand with reconnecting with your loved ones and your truest self.  To learn more about how Highpoint focuses on wellness, visit www.hpigrp.com or follow us on your favorite social channels :)2020-08-2432 minBreathe OutBreathe OutWonder Woman Leadership and WellnessThis week on Breathe Out, CEO Heather Smyrl is joined by the management team at Highpoint Insurance Group! Aimee Gibbs, Jamie Eubanks, Jackie Keys, and Amy Nicholas are also known as our Wonder Women and are the backbone of the agency. Leadership means understanding every person has unique strengths and weaknesses, and in this episode these ladies tell us their stories of struggle, support, and success. Listen to see how strong self development can start in your 9-5 and bring greatness into your life and personal journey. To learn more about our team, visit www.hpigrp.com and follow us...2020-08-1747 minBreathe OutBreathe OutHeather’s Top 10 Books for a Better YOUOn this week’s episode of Breathe Out, Heather shares the top ten books that have helped her learn to lead stronger and wiser. Listen as she breaks down how book provides its own secret to success! - The 7 Habits of Highly Effective People by Stephen Covey - The Five Choices by Stephen Covey - Find Your Why by Simon Sinek - Necessary Endings by Henry Cloud - The Collaborative Way by Jason and Lloyd Fickett - Leadershift Insights by Jennifer Eggers - The Growth Mindset by Carol S. Dweck - The One Thing by Gary Keller - Green Eggs an...2020-08-1025 minBreathe OutBreathe OutFuel Your Fire - Don’t Burn OutIn a highly productive society, wellness makes all the difference! You can’t pour from an empty cup. In this episode, Heather breaks down the elements of Fuel Your Fire - Move, Eat, Sleep, Relax, and Connect. When these aspects of our life become intentional, our energy source balances and we can begin to perform better! Listen now to get a sense of what you can change in your everyday life to become more conscious of your habits and elevate your personal, professional, and overall wellbeing 🔥 To learn more about Fuel Your Fire, visit https://www.franklincovey.com/the-5-choices/choic...2020-08-0316 minBreathe OutBreathe OutMorning Routines are a Game ChangerRise and shine and grind! ☀️☁️ In this episode of Breathe Out, Heather talks about how her ritual has evolved to keep fueling the fire. It takes a commitment to begin waking up early and devote the start of each day to YOURSELF. Press play and this could be the inspiration you need to develop that morning routine rhythm! Learn more about Highpoint's focus on wellness by visiting https://hpigrp.com today.2020-07-2713 minBreathe OutBreathe OutCybersecurity with Evolve MGA and PennCompIn this episode of Breathe Out, Heather is joined by Josh White, Production Underwriter, Evolve MGA and Scott Young, CPA, President, PennComp, LLC. Join us as we discuss the recent hacking trends, the evolving landscape of cyber insurance and cyber risk management practices for your business.2020-07-201h 00Breathe OutBreathe OutYou Can’t Give What You Don’t Have with Dr. Tara Tietjen-Smith, MCHESHighpoint hosted a webinar titled "Stress Can Cost You" back in June, and Heather was joined by Texas A&M University's Dr. Tara Tietjen-Smith: Professor and Department Head of Health and Human Performance. The conversation was so good that they kept it going long after the zoom call was over and we want to breathe out that helpful information to y'all! Listen as they discuss the stressors of the workplace, adapting with major lifestyle changes from the pandemic, and the importance of self-care. The idea is to really take the time to figure out what's getting in the way of...2020-07-1355 minBreathe OutBreathe OutLeading Together with Brandon SmyrlIn this week’s episode, Heather is joined by her partner in business and better half, Brandon Smyrl! Listen as they reflect on each other’s journeys and how embracing their differences brought them together. They tell the story of how Highpoint was established with a foundation to lead with transparency and respect, which led to creating a supportive environment where everyone feels encouraged to live their best life. Through the ups and downs, it makes us all stronger together! Learn more about the Highpoint family at www.hpigrp.com and follow our LinkedIn, Facebook, and Instagram to share the love2020-06-291h 07Breathe OutBreathe OutBuilding Resilience with Jennifer EggersIn this episode of Breathe Out, Heather is joined by international best-selling author Jennifer Eggers, founder of Leadershift Insights, Inc. Jennifer is a consultant with over 20 years of coaching experience. She is passionate about aligning teams with company values and that resonates with Highpoint deeply. Knowing our “why” is key when it comes to adapting to change. Jennifer’s book “Resilience: It’s Not About Bouncing Back” can be found on her website www.leadershiftinsights.com or on Amazon! Visit www.hpigrp.com to learn more about our leadership culture today!2020-06-221h 00Breathe OutBreathe OutHaving Hard ConversationsCommunication is key. No honest conversation is one-sided. You've all heard of The Golden Rule, but what about The Platinum Rule? In this episode, Heather explains that using The Collaborative Way® as a tool in the workplace can equip everyone with the skills they need to work through difficult issues, instead of them leading to misunderstanding, resentment, and failure. The awesome culture at Highpoint only exists because of the trust and transparency supported amongst every employee.  Tune in to see how you can apply these principles to your every day life, in and out of the office. To l...2020-06-1546 minBreathe OutBreathe OutPeople Don't Want to Work for a JerkLeadership is influence. Leadership is power. That kind of power can be used to inspire or intimidate. No one wants to work for a jerk boss! In this week's episode of Breathe Out, Heather reads a number of stories that were submitted about some horrible bosses people have had in the past. What were they thinking?! What could have been done differently? One of Highpoint's core values is to be a servant leader. Look at the heart and examine your intentions. Use your core values as a compass to lead with love. Learn more about our core values and more...2020-06-0850 minBreathe OutBreathe OutMy Leadership JourneyLife is about the journey - not the destination. It's our FIRST episode and we’re hearing the origin story of a leader. Heather reflects on her past and how learning from our mistakes can give us all the opportunity to flourish with a growth mindset instead of a stifled one. When people feel free to express their unique talents toward a common goal, we can accomplish our extraordinary dreams. After 25 years, Heather is proud to lead the company she loves along with her husband Brandon. Learn more about Highpoint Insurance Group at www.hpigrp.com, follow us on social me...2020-06-0143 minBreathe OutBreathe OutTrailer - The Meaning of Breathe OutHey everyone! This podcast goes LIVE June 1st and we’ll launch new episodes every Monday! I’m Heather Smyrl and I founded Highpoint Insurance Group in Friendswood, Texas to innovate and improve the way we do insurance. Check out hpigrp.com for more! Each episode, I’ll be chatting about safety, wellness, leadership, and workplace culture with the smartest people I know in business. Thanks for tuning in!2020-05-0916 minThe Digital Broker PodcastThe Digital Broker Podcast095 - Making Culture Real: How to Build a Culture You Can SeeOut of all the things that make an agency successful, culture is the most important—and the least understood. Learn how to build a visible and self-perpetuating culture by keeping things simple, rallying people around a goal, and attaching tangible experiences to successful outcomes. Ryan Deeds interviews Heather Smyrl, co-founder of Highpoint Insurance Group.2020-02-1827 min