Heidi Neuhauser - Podcast Details

Shows

Service X-Factor Heidi Neuhauser - From CRM 4.0 To WP Portals: Lessons In People-First DynamicsEver seen a CRM project teeter on the edge and wondered if the platform is the problem? We invited Microsoft MVP Heidi Neuhauser to unpack why so many implementations stall, why “more fields” won’t fix adoption, and how a single meaningful win for frontline users can flip the narrative. Heidi’s story starts where many ops leaders begin: thrust into a system no one wants to use. From there, she built a people-first playbook anchored in no-code tools, clear feedback loops, and honest conversations without managers in the room.We dive into the practical levers that matter m...

2025-11-2147 min

Power Platform Boost Podcast Updates and Dad Jokes (#48)NewsChristmas Song: Hey, that's a great sing a long! 😄 (btw - NOT created by Copilot) by CRMK#PowerPaltformAdventCalendar by Rory NearyGet started with prompt library | Microsoft LearnAutonomous agents: a new evolution of apps | Dive in the Power Platform and gain power! by Eric SauveResco brings a new hierarchy control PCF to Power Platform | Resco by Lukas LeskoPower Pages and Cloud Flow - deployment fun? by Eugene van StadenBeyond the Buzz: Why Power Automate Still Outshines Copilot by Heidi NeuhauserGitHub Copilot Free is here in Visual Studio - Visual Studio Blog by Rhea PatelGitHub - G...

2024-12-2550 min

Dynamics Hotdish Ep 1 - Heidi Neuhauser's Insider Scoop on DynamicsCon Live 2024!In this episode of Dynamics Hotdish, we welcome Heidi Neuhauser to discuss DynamicsCon Live 2024. Heidi, a Microsoft MVP and partner at Reenhanced, shares insights on the conference's agenda, emphasizing user adoption, Dynamics 365, and the Power Platform. The episode highlights the importance of diversity among speakers, advanced CRM topics, and cross-product sessions. Attendees are encouraged to engage in networking and explore diverse content. Tune in for invaluable tips for DynamicsCon Live and use promo code HOTDISHINVITE15 for a 15% registration discount. Register for DynamicsCon Live: https://live.dynamicscon.com/register2024/. Visit https://www.dynamicshotdish.com for show notes and more episodes.

2024-01-2430 min

The Whole Care Network It's a Wrap! Review of 2023 Island Treasures Podcasts2023 was indeed a remarkable year for the Island Treasures podcast. Throughout the year, Island Treasures was fortunate to have amazing guests who generously shared their wisdom on each episode, providing invaluable insights to help other caregivers. We progress through the year chronologically - starting with "Pharmacists: The Best Kept Secret" - Delon Canterbury. "A Flood Amidst Caregiving" - Roxane Anderson "Could It Be Normal Pressure Hydrocephalus?" - Tracy Crump "Therapeutic Journaling Through Caregiving" - Lori Lemasters "Rising to the Occasion of Caregiving" - Toni Gitles "A Caregiver...

2023-12-2214 min

Island Treasures It's a Wrap! Review of 2023 Island Treasures Podcasts2023 was indeed a remarkable year for the Island Treasures podcast. Throughout the year, Island Treasures podcast was fortunate to have amazing guests who generously shared their wisdom on each episode, providing invaluable insights to help other caregivers.We progress through the year chronologically:"Pharmacists: The Best Kept Secret" - Delon Canterbury"A Flood Amidst Caregiving" - Roxane Anderson"Could It Be Normal Pressure Hydrocephalus?" - Tracy Crump"Therapeutic Journaling Through Caregiving" - Lori Lemasters"Rising to the Occasion of Caregiving" - Toni Gitles"A Caregiver, A Life Coach and a 'Mompreneur'" - Natalie Hankins"Equipping Family...

2023-12-2213 min

CRM Rocks PCF in 2023 with Diana Birkelbach Diana Birkelbach Episode 127: Markus Erlandsson and Heidi Neuhauser engage in a discussion with Diana Birkelbach from Orbis regarding what is new in PCF. Diana provides insights into the evolution of PCFs lately and how they have changed towards the better, she then continues to go through the different variants to help us understand. Bio Diana Birkelbach is a Microsoft Business Application MVP from Germany. She works as a Principal Software Architect at ORBIS SE. She has over 20 years of experience in web development, working with Dynamics 365 right from the beginning (back then Microsoft CRM v1.2...

2023-07-1451 min

CRM Rocks Copilot for Power Platform and D365 with Lisa Crosbie Lisa Crosbie Episode 126: Markus Erlandsson and Heidi Neuhauser engage in a discussion with Lisa Crosbie from Barhead Solutions regarding the upcoming Copilot for Power Platform and Dynamics 365. Lisa provides insights into the evolution of AI features within the platform and where they show up, she then continues to talk about where the copilot can be the most useful for both makers and users. Bio Lisa Crosbie is known for her contagious enthusiasm for low code technology, Power Platform, and Dynamics 365, and helping people understand what’s possible in business applications. Lisa started as a...

2023-06-1443 min

CRM Rocks User Adoption and Learning Methodologies with Asif Rehmani Asif Rehmani Episode 124: Markus Erlandsson and Heidi Neuhauser has a chat with Asif Rehmani from VisualSP about user adoption and learning methodologies. Asif starts by explaining what contextual microlearning is and how it can work with Dynamics 365 users. How users easily can get to the learning opportunities with the users need it. Bio Asif Rehmani is the CEO at VisualSP and a 16-time Microsoft MVP. His focus is on helping organizations train and support their employees. Links https://www.visualsp.com/ The post User Adoption and Learning Methodologies...

2023-04-1436 min

CRM Rocks Best of 2023 Release Wave 1Episode 123: Markus Erlandsson and Heidi Neuhauser have a chat about news from Microsoft over the coming 6 months. Both go through their best of 2023 release wave https://experience.dynamics.com/releaseplans/ Ability to delete users from environments https://learn.microsoft.com/en-us/power-platform/admin/delete-users Approve mailbox without admin https://learn.microsoft.com/en-gb/power-platform/admin/connect-exchange-online#approve-your-own-user-mailbox Power Pipelines https://learn.microsoft.com/en-us/power-platform/alm/pipelines use natural Language to create flows https://learn.microsoft.com/en-us/power-platform...

2023-03-1543 min

Digital Adoption Talks How to: Create training content that maximizes user adoption with Heidi Neuhauser - e10Content creators drive user & problem-based content creation that maximizes digital adoption. Learn how the role of content creators as shapers of digital adoption is expanding and changing. Listen to this podcast to find out. What the role of content creators is like for digital adoption now and in the future. Including: Why user adoption strategies and content should go hand-in-hand How to create content that compliments your user adoption strategy Which kind of content keeps users engaged What partners can do better to support digital adoption with their current customers they've already deployed and in future projec...

2023-03-0216 min

CRM Rocks Power BI and Dataverse with Scott Sewell Scott Sewell Episode 121: Markus Erlandsson and Heidi Neuhauser have a chat with Scott Sewell from Microsoft about Power BI and Dataverse and how you get them to work together easily. Scott starts by summarizing some recent news and how he has made a new modelling guide for Power Platform and with it, you can take advantage of alot of the things that Scott has learned. Bio January 2023 marks 20 years since I first started implementing the first part of the Power Platform, Microsoft CRM 1.0 – First as a consultant with a small ISV and later as a se...

2023-01-1459 min

CRM Rocks State of Dynamics CRM in 2022 Jason Gumpert Episode 120: Markus Erlandsson and Heidi Neuhauser have a chat with Jason Gumpert from MS Dynamics World about the state of Dynamics CRM and Power Platform in 2022 where the three of us talk about Government, Digital Contact Center Platform, Viva Sales, Release Notes, changes in the partner program and more… Bio Jason is the editor and co-founder of MSDynamicsWorld.com, they’re an independent publication focused on the Microsoft Dynamics and Power Platform ecosystem. Before that, he spent ten years working in various consulting, development, and other service roles in the enterprise software world.

2022-12-1458 min

CRM Rocks DynamicsCon debrief with Molly Fuschel Molly Fuschel Episode 118: Markus Erlandsson and Heidi Neuhauser have a chat with Molly Fuschel from Dynamics User Group (DUG) about DynamicsCon live debrief. Molly starts by explaining how she as a community cheerleader supports communities and how to build both local and virtual meet-ups. The conversation then continues to all the good things about DynaimcsCon DUGs conference, what was popular and you can start your own local meet-up. Bio Molly is President at Dynamics User Group and a Global Microsoft Dynamics 365 & Power Platform community builder one connection at a time. Links ...

2022-10-1433 min

CRM Rocks Viva Sales with Chris Cognetta Chris Cognetta Episode 117: Markus Erlandsson and Heidi Neuhauser have a chat with Chris Cognetta from congruentX about Viva Sales. Chris starts by explaining the Viva brand as a whole and how Viva Sales join into that, then Chris explains Viva Sales features and it is now a lot easier to use advanced AI features to turn conversations into actions. Bio Chris Cognetta is the Chief Technology and Innovation Officer for congruentX. Chris is based in Tampa, Florida, originally from New York growing up in South Florida. Chris is a proven hands-on, servant leader with over 25 y...

2022-09-1444 min

CRM Rocks Best of 2022 Release Wave 2Episode 116: Markus Erlandsson and Heidi Neuhauser share their best news from the release plan to 2022 release wave 2. Links https://docs.microsoft.com/en-us/dynamics365-release-plan/2022wave2/ https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave2/ SDK supporting .Net Core For more than 2 years we have been waiting for this, and it’s finally here! https://powerapps.microsoft.com/en-us/blog/dataverse-service-client-is-now-generally-available/ Create multiple, update multiple, upsert multiple https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave2/data-platform/use-optimized-apis-bulk-data-operations Conditional execution for plugin https://docs.microsoft.com/en-us/power-platform-release-plan/2022wave2/dat...

2022-08-1838 min

2022-08-1638 min

CRM Rocks Power CAT with Phil Topness Phil Topness Episode 114: Markus Erlandsson and Heidi Neuhauser have a chat with Phil Topness from Microsoft about Power CAT. Phil starts with explaining what Power Customer Advisory Team is, and what they do. Who the customer is for CAT and how they do what they do. Bio Phil is irrationally excited about applying technology to help people better do what they need to do. He helps the world’s largest organizations maximize their results from Microsoft Power Platform as part of the Power Platform Customer Advisory Team (CAT) at Microsoft. Links ht...

2022-07-1450 min

CRM Rocks Dataverse vs SharePoint with Michael Roth and Malin Martnes Michael Roth Malin Martnes Episode 114: Markus Erlandsson and Heidi Neuhauser have a chat with Michael Roth and Malin Martnes about Dataverse vs SharePoint as a data source in power apps. Michael starts with how he comes from SharePoint and M365 world and reaches out for help on Power Apps, to find help in Malin Martnes. Bio Michael demonstrates achievable quick wins and focuses on an overall strategy to sustainably implement the concept of continuous citizen development throughout the organisation. Malin works as Head of Dynamics 365 at Knowit in Oslo, Norway, she works with...

2022-06-1454 min

CRM Rocks Custom Pages with Lisa CrosbieLisa Crosbie Episode 113: Markus Erlandsson and Heidi Neuhauser have a chat with Lisa Crosbie from Barhead Solutions about custom pages. They discuss what custom pages are, how you can use them and how they differ from canvas apps. Bio Lisa has a contagious enthusiasm for low code technology and making it possible for anyone to get started with Power Platform and Dynamics 365.Lisa has taken a career journey from being a Dynamics 365 customer and a business user doing unspeakable things with Excel, to an evangelist for Microsoft Business Applications, educating customers and helping...

2022-05-1455 min

CRM Rocks Security horror stories with Kylie KiserKylie Kiser Episode 111: Markus Erlandsson and Heidi Neuhauser have a chat with Kylie Kiser from Hitachi. They discuss what kind of security horror stories all three of them has experienced. Kylie shares the story of sharing and how it did impact performance, Heidi shares the story about creating a new security role, and they all discuss if backs, Data Loss Prevention or conditional access can help. Bio Kylie Kiser is a Power Platform enthusiast who has been working with Microsoft technologies for over 10 years. She is passionate about the community and shows this through blogging...

2022-03-141h 01

CRM Rocks Learning Dynamics with Nancy TandyNancy Tandy Episode 110: Markus Erlandsson and Heidi Neuhauser have a chat with Nancy Tandy from Microsoft. They discuss learning opportunities on Microsoft Learn, certification process, Learn TV and Chuck Norris jokes. Nancy starts with listing some of the learning offerings from Microsoft, then she goes more into details about Learn TV and what content is made available there Nancy continues to explain what the most popular topics are on Learn Bio Nancy Tandy is a Sr. Business Strategy Manager at Microsoft. Nancy has 20 plus years of integrated marketing management experience including developing marketing strategies, driving...

2022-02-1448 min

CRM Rocks Portals and Progressive web apps with Nick DoelmanNick Doelman Episode 109: Markus Erlandsson and Heidi Neuhauser talks to Nick Doelman from Microsoft about Portals and the last year news for Power Apps Portals. From enablers such as Web API, PCF components and CLI to multiple portals, data verse search and progressive web apps. Bio Nick has recently joined Microsoft as a senior content developer focused on developing content for Power Apps portals, he is also a Microsoft Certified Trainer and Dynamic Communities All-Star award winner. Nick is a trainer, consultant, speaker, podcaster, and blogger focused on the Power Platform and Dynamics 365 and a...

2022-01-141h 03

CRM Rocks Connector Bonanza with Heidi NeuhauserHeidi Neuhauser Episode 104: Markus Erlandsson talks to Heidi Neuhauser from Reenhanced about Power Automate Connector Bonanza, about the fact that we have now passed 500 connectors and what a milestone that is. Heidi starts by explaining that she has reviewed, tagged and rated all of them. Then she continues with explaining the Dataverse connector and how to use that (or those). Reenhanced has made two Microsoft Certified connectors so Heidi explains the process and just how much testing is done, she continues to talk about how open source could be beneficial and what Independent connectors are how cool they can...

2021-08-1400 min

Parlament erklärt Wie funktionieren Ausschüsse im Parlament?Der Podcast des österreichischen Parlaments Im Parlament gibt es eine Vielzahl von Ausschüssen, die eine wesentliche Rolle im Gesetzgebungsprozess spielen. In den Ausschüssen werden Gesetze und Beschlüsse vorbereitet und genau überprüft. In dieser Folge sehen wir uns genauer an, wie die Ausschüsse funktionieren und wer darin vertreten ist. Dafür sprechen wir mit zwei Personen, die im Parlament für Ausschüsse verantwortlich sind. Mit Philipp Neuhauser sprechen wir über die Ausschüsse im Bundesrat und mit Heidi Neuhauser über Ausschüsse im Nationalrat. Außerdem beleuchten wir bestimmte Ausschüsse, die eine be...

2020-03-2311 min