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Helen Ryles

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Build Your SaaSBuild Your SaaSNashville team retreat: scary birds, country music, and a photo shootThe whole team is on the show! Jon, Helen, Jason, Josh, and Justin are on the mics to discuss our recent team retreat to Nashville, Tennessee. If you're wondering what a retreat looks like for a remote team, you'll get a lot out of this episode. We also reveal some of our exploits in Music City:"Going to a Tiki Bar is usually a mistake."Highlights(00:10) - Welcome (01:15) - Highlights of our retreat in Nashville (13:00) - It's not easy to get everyone together (20:31) - Our schedule for the retreat (26:42) - Electrolytes are a good idea (32:08...2023-09-2645 minBuild Your SaaSBuild Your SaaSThe gang goes to MontréalThe whole Transistor team got together for a retreat in Montréal. Jon, Justin, Helen, and Jason chat about the experience. What should we talk about next? Twitter: @buildyoursaas, @mijustin, @jonbuda, @jsonpearl, and @helenrylesLeave a review/comment on Podchaser; it's like Reddit, but for podcasts.Email us: support@transistor.fmThanks to our monthly supporters:Jason CharnesMitchell Davis from RecruitKit.com.auMarcel Fahle, ​​wearebold.afAlex PayneBill CondoAnton Zorin from ProdCamp.comHarris Kenny, Intro CRM podcastOleg KulykEthan GundersonWard Sandler, MemberspaceRussell Brown, Photivo.comNoah PrailColin GrayAustin LovelessMichael SitverPaul Jarvis and Jack Ellis, FathomD...2022-10-1845 minBuild Your SaaSBuild Your SaaSWhy Customer Support = Startup SuccessHelen and Justin talk about the importance of customer support for indie SaaS companies.1:08 The hardest part about podcasting is doing it every week1:38 We just launched the new podcast website themes feature.2:24 Getting feedback, or seeing people use your product, is fuel for indie makers6:08 Helen's experience doing Customer Success for other companies: education, ConvertKit, MakerPad.8:53 Justin's tweet: "Customer Support is the most under-appreciated role in SaaS."10:00 The different forms of customer support: pre-sales, in-depth bug fixing, answering questions.12:45 How does the Transistor team differ when we do support?14:39 What Justin's learned from Helen in terms of...2022-03-2249 minBuild Your SaaSBuild Your SaaSWhat's it really like to work at Transistor?We got the whole band together: Helen and Jason join Jon and Justin to talk about what it's really like to work at TransistorHelen, Jason, Jon, Justin, all squeezed into the podcasting closet to make an episode0:55 Jason's first podcast ever1:12 Helen's been on other podcasts: Startups for the Rest of Us, Indie Bites, Indie Worldwide3:06 Should we invest in the "auto publish to YouTube" feature?Tom Webster: why would people listen to podcasts on YouTube?13:32 The best features the ones that feel like "magic" when a customer uses them18:46 The "wait and see" product...2022-03-1544 minThe Bootstrap MBAThe Bootstrap MBAEpisode 8: Helen Ryles, the queen of side-projectsHelen's Twitter profile  Her insane side project review which contains links and comments to all projects we talked about.2020-11-301h 13The Entrepreneurial Coder PodcastThe Entrepreneurial Coder Podcast#34 - Helen Ryles - Building and Selling Side-ProjectsHelen is a full time project manager and helps out with support for MakerPad and TransistorFM. She’s the founder of NamesAce, PodWords and OfficeHourCards. Helen is a strong proponent of side-projects and helps makers understand how they can benefit from creating and selling their own side hustle.Helen's LinksNamesAcePodWordsOfficeHourCardsHelen on TwitterEpic Twitter ThreadHelen's 2020 Side-Projects2020-11-1833 minIndie BitesIndie BitesStarting over 40 side-projects in 10 years - Helen RylesHelen Ryles is a prolific indie hacker, having launched over 40 projects in the last 10 years, selling a few of them along the way. Helen is a proponent of the no code movement, advocating for the tools that allow non-technical folks, like me, create amazing projects. To tie in with this, she also runs the community at Makerpad, the no-code education and community platform.Thanks to Weekend Club for sponsoring Indie Bites.‘I absolutely love being part of Weekend Club.’‘Huge fan of Weekend Club and I love being part of it.’‘Absolutely love this commu...2020-09-1615 minBlaze.Tech - No Code No ProblemBlaze.Tech - No Code No ProblemEpisode 30 - Helen RylesContact Us:nocodenoproblem@gmail.comnocodepodcast.coSponsor:https://www.adalo.com/?via=nocodenoproblemUnstack.comAs mentioned:https://twitter.com/HelenRyles2020-04-2632 minBootstrapping SaaSBootstrapping SaaSTalking Shop with Helen RylesHad the pleasure to speak to my long time internet friend, Helen Ryles (@HelenRyles). We covered topics from product making, validation, marketing, timing/luck, staying sane, and more.One of the longest episodes I believe, but felt like a breeze.Let me know if you have any comments by replying to the shows tweet here: Helen's current projects:Namesace: https://namesace.com/FeedbackFridays: https://feedbackfridays.com/A BIG Thanks to my Patreon supporters:Jace RichardsonRepoGuard. Protect your GitHub repositories from common mistakes that cost time and energy to...2020-02-0152 minBootstrapping SaaSBootstrapping SaaSBack from MIAThere wont be any ads in the show moving forward. Instead, I will give shoutouts to my maker friends. Want to keep the show ad freeShoutouts:Helen Ryles: NamesAce.comTony DenkeDominic St. PierreShow notes:$20K Investment didn't happenApplied to Tinyseed, probably wont get an interview call/emailGetting a loan of $20K going into 2020Claritask is doing well. No growth in new clients, but there's growth with current clients adding more users, which caused the need to up the resources in the serverHow I will market/sell Claritask going forward2019-12-1517 minMegaMakerMegaMakerLife is better when you make stuff"Life's better when you make stuff" - @theleviallenThe new year is here. How can you make this year better than the last? For Justin the answer is to make 100 things.MegaMaker is a podcast for people who want to consume less and make more.It doesn't matter if you swing hammers, a keyboard and mouse, a paintbrush, a needle and thread, or a soldering iron. We're all makers here.Over 1,700 people have signed up for the 2016 Maker Challenge. You can sign up at megamaker.co/challenge.Show notes2016-01-0839 minMegaMaker - ArchiveMegaMaker - ArchiveLife is better when you make stuff"Life's better when you make stuff" - @theleviallen The new year is here. How can you make this year better than the last? For Justin the answer is to make 100 things. MegaMaker is a podcast for people who want to consume less and make more. It doesn't matter if you swing hammers, a keyboard and mouse, a paintbrush, a needle and thread, or a soldering iron. We're all makers here. Over 1,700 people have signed up for the 2016 Maker Challenge. You can sign up at megamaker.co/challenge. Show...2016-01-0810 min