Shows
Legal Design PodcastEpisode 68: Creative Lawyering with Tessa ManuelloIn this season finale, we unleash our inner child and explore the role of creativity in law with Tessa Manuello, a pioneer in legal design and innovation. As the founder of Legal Creatives, a legal design training agency, Tessa has empowered legal professionals worldwide to integrate design methods and tools into their work, especially for communicating law visually. Recently, Tessa launched The Legal Designers, a collective for experts with verified credentials in legal design, to collaborate on real-life projects and make a significant impact in the legal industry.
Tessa shares her journey in legal innovation, her unique...2024-05-2238 minLegal Design PodcastEpisode 67: Teaching Law the Student-Friendly Way with Sampo MielityinenAs law schools are places for the development and betterment of society, shouldn’t they also foster creativity and innovation? Is law actually a design science? Should learning empathy be part of the law school curriculum? Is being student-friendly still a revolutionary act for law school teachers? And lastly, why should all lectures begin with a brief mindfulness session?
We explore these questions and more in this episode with Sampo Mielityinen, a law teacher and developer of legal learning. Sampo is currently the head of the master’s program in legal design at Laurea University of Applied Scie...2024-05-0139 minLegal Design PodcastEpisode 66: Simplifying Contracts into 500 Words with Sarah FoxMany contracts can be really complicated, especially the ones used in industries like construction. They are known to be long and complex, making them difficult to understand and comply with. These contracts are often designed by a lawyer for another lawyer, with potential disputes in mind.
This kind of contracting doesn't really support the end user in their daily activities so it's time to make changes! The field of contract design is dedicated to transforming these kinds of risk-averse and lawyer-centric contracting practices. It promotes a more proactive and user-centric approach to contracting where contracts are perceived...2024-04-1033 minLegal Design PodcastEpisode 65: Storytelling in Legal Design with Emily MacLoud and Luke ThomasThe ability to tell stories is what distinguishes us humans from other living creatures. We think, remember and pass on information in the form of storytelling. It’s no wonder, then, that storytelling is also a powerful method in design. It helps make sense of the world, empathize with different perspectives and simplify complexity. Law and legal work are no exceptions, as legal professionals benefit from good storytelling skills too. In the context of law and legal design, storytelling can help make people’s experiences of the law and justice visible and relatable, and help understand what measures are need...2024-03-1341 minLegal Design PodcastEpisode 64: Refining the Meaning of Legal Innovation with Zainab MalikThe majority of people in need of legal help do not turn to formal legal services, such as going to court. Research indicates that this is a global phenomenon: those who seek to solve their legal problems often turn to their social circles and other informal sources of information instead. By doing so, people look for advice that is precise, tested, and socially approved, making it relevant and practical for their own personal situation. However, many legal innovation efforts seem to be focused on fine-tuning and polishing formal legal services, with fewer solutions aligning with how people really want...2024-02-2836 minLegal Design PodcastEpisode 63: Unveiling the Power of Document Automation with Catherine BamfordIn this episode we venture one of the most classical examples of automating legal processes and talk about document automation. We are joined by the notorious guru of this field, Catherine Bamford of Bamlegal. Catherine shares with us her career story and what insights she has gained on her transformation journey from a lawyer to a legal engineer. We also hear why she is so passionate about document automation and what are the benefits for it. With over a decade of experience in digitalizing legal work, she tells her secrets on what to do and what to avoid in a...2024-02-0738 minLegal Design PodcastEpisode 62: Justice Through the VR Glasses with Dan Riley and J.P. RossiWe kick off the new season with Dan Riley and J.P. Rossi from Resol-VR. Resol-VR is an innovative tech company specialized in creating immersive and interactive solutions for the legal, insurance and law enforcement sector. We discuss how virtual reality can be used in various legal contexts, such as for presenting evidence at court or examining different scenarios for crime investigation. As we learn from Dan and J.P., virtual reality can be a particularly powerful tool when it comes to improving access to justice. Virtual courts or data visualizations not only make law and justice more accessible...2024-01-1735 minLegal Design PodcastEpisode 61: Spesiaalijakso - Oikeusmuotoilu made in FinlandThis is a Legal Design Podcast special episode in Finnish - dedicated to Finnish folks interested in legal design. But no worries our English speaking friends! We will be back with a new season starting in January 2024.
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Tässä podcast-sarjamme erikoisjaksossa keskustelemme legal designista, eli suomeksi oikeusmuotoilusta, kolmen suomalaisen legal design -pioneerin kanssa. Vierainamme ovat ennakoivan sopimisen ja sopimusmuotoilun uranuurtaja, Lapin yliopiston työelämäprofessori sekä Vaasan yliopiston yliopistotutkija Helena Haapio, Laurea Ammattikorkeakoulun oikeusmuotoilu-koulutusohjelman isä Jukka Linna sekä Juristin muotoilukoulun perustaja Hannele Korhonen.
Keskustelemme vieraidemme kanssa erityisesti oikeusmuotoilun taustasta ja tulevaisuudesta Suomessa. Helena kert...2023-12-0551 minLegal Design PodcastEpisode 60: Contract Lifecycle Management with Isabelle Engelhard and Elisa EnsmengerTime for our season finale dear listeners!
We are joined by Isabelle Engelhard and Elisa Ensmenger to talk about how to design technology-led future proof legal department. Isabelle and and Elisa both work at We Are Era, a media company and they have recently started their legal transformation journey with implementing a Contract Lifecycle Management (CLM) System.
Are you tired of drowning in a sea of contracts, struggling to keep track of important deadlines and obligations? Do you find yourself lost in a maze of paperwork, wasting valuable time and resources? Join us as we...2023-05-2636 minLegal Design PodcastEpisode 59: AI Enhanced Justice Tech with Maya MarkovichThis week we team up with the energetic legal tech guru Maya Markovich who is now focusing on Justice Tech. Justice Tech is innovative technology designed to improve access to one’s legal rights, improve outcomes for justice-involved individuals, or more equitably administer a legal system. Maya has extensive experience in legal tech and now she's working as an excutive director for Justice Tech Association supporting companies and programs that create technology solutions helping people navigate legal matters to foster hope, independence, and self-empowerment to contribute to a fairer legal system. We talk about justice tech having an impact on...2023-05-1237 minLegal Design PodcastEpisode 58: Lean Thinking in Law with Isabell Storsjö and Ana Lúcia MartinsThis week we are Leaning Law with Isabell Storsjö and Ana Lucia Martins, two researchers engaged in Lean supply chain management and Lean philosophy in justice systems. With Isabell and Ana Lucia we will be discussing the concept of lean thinking in the context of law. Lean thinking, also known as Lean methodology, is a management philosophy that originated in the manufacturing industry and has since been applied to various fields, including healthcare, software development, and now law.
The core idea of lean thinking is to eliminate waste, increase efficiency, and continuously improve processes. In the legal i...2023-04-1236 minLegal Design PodcastEpisode 57: Design in Times of Crisis with Alice Rawsthorn and Ayşe Elif YildirimToday, we have planned something extraordinary for you. We finished the last season with a little riddle and asked our audience to guess who was the Special Legal Design Santa in our season finale. We received some answers, thank you for those, and the promised prize was drawn. Our lucky winner is Elif Yildirim, a lawyer and legal design student from Turkey and we invited Elif to plan and co-host an episode with us and what an episode it turned out to be!
Alice Rawsthorn, a British Design Critic and author joined us to discuss about design a...2023-03-2941 minLegal Design PodcastEpisode 56: Empowering Consumers with Access to Legal Information with Inna PtitsynaIn this episode, we meet with Inna Ptitsyna from Kyiv, Ukraine. Inna Ptitsyna is Product Communications Manager at Lawrina. With Inna, we explore the importance of access to legal information. Legal information is essential for individuals to understand their rights and obligations under the law, but not everyone has equal access to this information.
We begin by discussing the challenges that people face in accessing legal information, including the cost of legal services and the complexity of legal language. We also examine the impact that this lack of access can have on individuals. We continue exploring how...2023-03-1529 minLegal Design PodcastEpisode 55: Strategies for Building Buy-In for Legal Design with Anna Posthumus MeyjesToday, we meet with Anna Posthumus Meyes. She’s a Dutch legal designer running her own agency Aclara Legal Design. With Anna, we concentrate on the legal design market and how to create buy-in for legal design.
Without buy-in, legal design will remain a rather small concept and it's potential to improve legal industry will go unrealized. We all know that getting buy-in can be a challenge for legal designers. Lawyers are trained to be risk-averse and skeptical of new ideas and we still face the challenge that organizations are not that familiar with the concepts of le...2023-03-0239 minLegal Design PodcastEpisode 54: Designing for a Better World with Don NormanToday, we have a very special guest joining us. We talk to the legendary Don Norman, also known as the godfather of design, who started his interesting career life as electrical engineer, ended up to be a psychologist, cognitive scientist and computer scientist, and eventually a designer. Don has authored many design classics, such as The Psychology of Everyday Things, and his latest book, Design for the Better World is coming out this March.
Don shares his interesting career stories and we talk about writing books. Our main focus in this episode is on designing for a...2023-02-1547 minLegal Design PodcastEpisode 53: Creating Start-Up Culture for the Legal Industry with Nils-Erik JanssonThis episode starts our season 5! What a ride it has been so far and the good times will continue as we have planned a tremendous fifth season for you, dear listeners.
In this episode, we meet with a serial entrepreneur and a lawyer Nils-Erik Jansson to talk about start-up culture in the legal industry. Nils-Erik has a vast experience of entrepreneurship in the legal industry. Currently, he's changing legal industryt at Precisely, the user-friendly platform for enterprise contract management. He founded the company in 2014 and with his team, is on a mission to set a new standard f...2023-02-0136 minLegal Design PodcastEpisode 52: Legal Design Podcast Q & A Holiday SpecialHappy Holidays everyone!
We wanted to celebrate the end of this milestone filled season with a Holiday Special Q&A episode. We received some brilliant (and hard!) questions from you dear listeners, thank you so much for them! So in this episode our hosts Henna & Nina are on the hot spot answering them. But to make this even more special, we have a Special Santa joining us! This Santa knows his legal design and has visited the podcast before. To make this even little more special (and magical with some Christmas spirit) we will reveal Santa's real...2022-12-0837 minLegal Design PodcastEpisode 51: Joining the Boring Revolution with Indy JoharThis week we meet with Indy Johar from Dark Matter Labs to discuss why and how our systems of governance should be reformed and why we need all professionals, including lawyers, joining this “Boring revolution”. We, of course, look things from the legal (design) perspective so we concentrate on what role (legal) design has in making our societies fit for the needs of the 21st Century.
Global crises will become more frequent in the future, due to climate change escalating other phenomena, we need to create new, agile ways to manage unpredictable force majeure type of events. There...2022-11-2441 minLegal Design PodcastEpisode 50: Fighting Crime by Design with Lorraine Gamman, Adam Thorpe and Marcus WillcocksOften, when societies want to reduce crime, the idea of more severe punishments comes up. But as lawyers have learnt in criminology classes, that is certainly not the way to go. There are more and more studies showing that more severe punishments not only do not prevent crime but may actually have the opposite effect. In this episode we talk about how to fight crime by design and hear from experts Lorraine Gamman, Adam Thorpe and Marcus Willcocks who work at the Design Against Crime Research Center in the UK.
The mission of Design Against Crime Research...2022-11-0956 minLegal Design PodcastEpisode 49: Creating Tech Friendly Ecosystems for Law with Teemu OksanenIn this episode we focus on creating tech friendly ecosystems for law. We meet with Teemu Oksanen, a general counsel at Futurice. Teemu is a forerunner when it comes to implementing technology into legal work. As we know, the legal industry has been quite slow with technology, but the pandemic really shifted the focus on how to deliver legal services in more modern way. The right technology can improve the client experience also in legal industry as it might speed up the delivery and make law more understandable to end users.
Often, when we talk about legal...2022-10-2639 minLegal Design PodcastEpisode 48: Designing Harmony into Law with Derek LomasHarmony can be considered as a universal goal in life. We want to find our yin and yang whether it was about our health, wealth or work, and live in connection with other people and nature. Harmony plays an important role also in design. We want our everyday things to be fit for purpose, user-friendly and aesthetically appealing. The same goes also when designing legal services, products and information. However, although the desire for harmony is something that we all humans seem to naturally share, there are some misunderstandings related to the concept that may distract the use of...2022-10-1238 minLegal Design PodcastEpisode 47: Video Killed the Witnessing Fear with Nina Immonen and Tero JyrhämäWitnesses play a very important role as they help to clarify what has happened by telling the judge or jury everything they know about an event. Although their role is necessary in providing real-life elements and facts to the case to be judged, they possibly are the most neglected group of stakeholders when it comes to the court proceedings. The process is often designed in a way that assumes witnesses already know how to behave throughout the trial. And while this might be the reality for some expert witnesses who go to court quite often, this certainly isn't so...2022-09-2841 minLegal Design PodcastEpisode 46: Designing Contracts without Lawyers with Milva Finnegan and Anna Hurmerinta-HaanpääIn this episode we concentrate on contracts and how to make them more functional. We are joined by Milva Finnegan and Anna Hurmerinta-Haanpää who both have completed their doctoral dissertations on contract design. Milva and Anna talk about the transition from understanding contracts as mere legal risk management tools to instruments of communication, and how to design user-friendly contracts that are fit for purpose.
Milva and Anna help us understand better the status quo in contracting. We talk about why so many contracts (still today) are mostly about managing legal risks, and therefore full of legal jargon. Co...2022-09-1436 minLegal Design PodcastEpisode 45: Democratizing Legal Information by Cartoons with Hallie Jay PopeWelcome back to Legal Design Podcast! This marks the start of season 4. For this season premiere we are joined by the legendary legal information designer Hallie Jay Pope. Hallie has done amazing work making law better by designing legal information and one of her goals is to democratize legal information. As we know, legal information is often hard to obtain and even harder to understand because it’s full of legal jargon and sentences so long that publishers have to minimize the print in law books.
But Hallie is here to change this. She’s known for her...2022-08-3138 min
Legal Design PodcastEpisode 44: Sprinkling Legal Design Candy to the Caves of Law with Laura HartnettLawyering culture is often perceived as conservative, and somewhat difficult to change - the social structures that shape legal work today have not changed much from the 18th century. The image of law - quite often - is white, middle-aged men working long hours drafting documents no-one else understands. It is no wonder if the lawyers of the 21st century find it unmotivating to pursue legal traditions that don’t support their values, viewpoints and wellbeing.
In this episode we meet with Laura Hartnett, a legal consultant whose mission is to make lawyer work better, especially for fema...2022-06-0834 minLegal Design PodcastEpisode 43: What Lego Got to Do with Legal Research, Amanda Perry-Kessaris?In this episode we meet with Amanda Perry-Kessaris, professor of Law at Kent Law School, to discuss what design can do for legal research. As we know, the possibilities of design in the realm of law are almost endless, but can design also change the way we research law and practice academic legal analysis? And if it does, should we be worried that design takes over traditional law?
Amanda is known to discuss about doing law by design mode and in her research Amanda highlights three lawyerly concerns: the need to communicate; the need to balance structure...2022-05-2439 minLegal Design PodcastEpisode 42: Visiting Virtual Courts with Dan Jackson, Molly French and Shikha Silliman BhattacharjeeIn this episode we talk about virtual reality in courts and how it can promote access to justice. Having to go to court can be once in a lifetime experience for quite many people. It might be nerve-racking and even scary not knowing what is going to happen at court, especially for self represented litigants. A lot of courts might not even see this problem because for courts and people who work there, it's everyday life. Besides financial resources, not being familiar with the court processes might affect people to seek resolution to their cases just because the whole...2022-05-1142 minLegal Design PodcastEpisode 41: Meaningful Work Makes Happier Lawyers with Frank MartelaDoing meaningful work will promote happiness and increase your life satisfaction and doing work you hate will make you miserable. This is obvious, of course, but yet there are many lawyers who stay in jobs that aren't right for them. It is hard to make a change because we have the image of perfectly successful lawyer in our head and that image might not be what we want from our working life. During the podcast series, we have talked to some "recovering lawyers" who have found themselves miserable and made bold career changes. In this episode we concentrate on...2022-04-2733 minLegal Design PodcastEpisode 40: Becoming Legal Designers with Aku Nikkola and Christine InkinenIn this episode we meet with legal designers Aku Nikkola and Christine Inkinen from Dot. Legal, a legal design consultancy from Helsinki. Aku and Christine tell us their stories how they decided to pursuit a career a little different from the traditional legal work and how they became legal designers. We talk about their latest venture, the first ever legal design course organized for law degree students at the University of Helsinki and what design can offer for legal studies. Aku and Christine are both recent graduates of law school and it is interesting to hear from them what s...2022-04-1246 minLegal Design PodcastEpisode 39: Technology Empowered Global Immigration with Octavian Tantu and Karita NiemeläBusiness opportunities can emerge anywhere in the world and many corporations operate globally. This creates a huge demand for relocation and there are companies who send employees almost daily to different countries. Keeping up with immigration rules and regulations can be a huge task for any HR department and immigration professional, let alone for those who send employees to various different countries. In this episode, we talk to Octavian Tantu and Karita Niemelä from KPMG Finland about their work developing technology to streamline the immigrations processes at firms.
Octavian and Karita share their insights and experience on wo...2022-03-3036 minLegal Design PodcastEpisode 38: Leading by Love with Mia Koro-KanervaJust like the legal industry, the real estate management has had a reputation of being far from the real life of actual people. In this episode, we meet with the brilliant Mia Koro-Kanerva, who is the CEO of the Finnish Real Estate Management Federation. Mia is a lawyer by training but for the last twelve years she has been leading people in the real estate management industry with her human-centric methods. And she is on mission to change the real estate manangement for real estate managers and their customers. Transforming the whole industry in to providing more human-centric and...2022-03-1633 minLegal Design PodcastEpisode 37: Paving New Career Paths for Legal Experts with Karol ValenciaWhat makes people rethink their career choices and search for something different? The rapid technological development that makes old ways of working inefficient and pushes people to learn new skills? Maybe. But when talking about lawyers turning legal designers, it can also be about “the inner need for fulfillment of justice”. The use of human-centric, co-creative and interdisciplinary design methods can bring a new, more meaningful perspective also to everyday legal work.
In this episode we meet Karol Valencia, Peru born legal designer and legal tech specialist currently living in Amsterdam, Holland. Karol is the founder and CEO...2022-03-0227 minLegal Design PodcastEpisode 36: Becoming a Social Value Agent with Ebru MetinIn this episode we discuss creating social value by legal design with Ebru Metin. Ebru tells us how she drives social impact as CEO of her social enterprise Legal Design Turkey and as director of Istanbul Bilgi University Legal Design Lab. We hear how to become a “social value agent” and how legal design can contribute to creating a legal system that gives more than it takes.
Ebru has advocated for making positive systemic change through Legal Design and in this episode we discuss how Legal Design can be part of the social innovation projects and what kind...2022-02-1635 minLegal Design PodcastEpisode 35: Value of Legal Design for In-House Counsels with Sarah OuisWe start the season off with the wonderful Sarah Ouis who’s the founder of Law But How? and Legal Design Manager at ContractpodAI. You surely have seen the intriguing and value adding content she creates and shares on social media.
With Sarah, we talk about the inspiring career change she made when converting from successful in-house counsel into a thriving legal designer. She tells us what have been the biggest changes for her in working life after the switch.
We also concentrate the importance of legal design for in-house legal teams as Sarah shares her...2022-02-0232 minLegal Design PodcastEpisode 34: Making Legal Design Mainstream by Education with Hannele KorhonenDuring this podcast series, we have discussed a lot about how to make Legal Design mainstream. Our this week's guest, Hannele Korhonen, believes that it can be done with educating people. However, Legal Design is not taught in many law schools yet, but learning happen mostly elsewhere. In this episode, Hannele, the founder and legal designer shares the story and pedagogical philosophy behind Lawyers Design School. At Lawyers Design School, Hannele teaches the new ways of doing law to serve legal customers better and this way find more meaning and purpose to lawyers' work. Hannele believes in social learning t...2021-12-1532 minLegal Design PodcastEpisode 33: Tackling the Chaos Cycle of Insurances by Design with Anthony NovaesMany people feel that terms and conditions of insurance contracts aren’t meant to be understood. It’s small print and full of industry specialized jargon, aiming at preventing legal risks, but, on the contrary, actually provoking them. People purchasing insurances that they don’t understand, causes problems on the next phases of the supply chain. All this makes the insurance industry the perfect candidate for legal design. This week we meet with Anthony Novaes, a Brazilian insurance lawyer and a legal designer who has conducted ground-breaking research on how legal design can improve insurance practices.
Insurance law is...2021-12-0833 minLegal Design PodcastEpisode 32: Demystifying Legal Tech with Colin LevyLegal Tech is one of the popular buzzwords you can’t help hearing when talking about the future of law these days. But what exactly is legal tech? That is what we’re going to cover in this episode.
We talk to one of the Legal Tech legends, Colin S. Levy who is Director of Legal and Evangelist for Malbek, a leading CLM company as well as a seasoned lawyer and legal tech speaker. Colin explains how legal tech is different from legal design and what kind of common misunderstanding people may have about legal technology. Colin also...2021-12-0129 minLegal Design PodcastEpisode 31: Developing the Brazilian Legal System by Design with José FaleirosThe Brazilian legal system is facing many challenges and undergoing major changes due to application of new technologies. As we know, law itself changes slowly but legal design can assist in this change and bring out the positive. This week we talk to José Faleiros Jr., a Brazilian lawyer and the co-editor and co-author of the book "Legal Design: Teoria e Prática".
José tells about the Brazilian legal system and its challenges. For example, in 2020 the Brazilian judicial system had 75 million legal processes lacking a solution. A solid judicial system is also crucial for democracy. And to...2021-11-2433 minLegal Design PodcastEpisode 30: Building a Human Centric Brand with Dinko KortzanovLegal services are not famous for their human centricity. Quite contrary, legal services have a reputation for being expensive, unpredictable and lacking transparency. Design as a human centric method to enhance user experience would therefore have a lot to offer for legal services. Often lawyers might think that they are client-centric because it says so on their webpage, but how to make sure that they really are and how to start the journey towards client-centrism? And how can lawyers tell about their expertise in social media? In this episode we have a pleasure talking to Dinko Kortzanov who work a...2021-11-1732 minLegal Design PodcastEpisode 29: Exploring Legal Design Methods and Tools with Angélica FlechasThere are many ways design can be practiced, also in the legal context. Many are familiar with the methods and tools highlighted in various service design books, such as making up different user personas and prototyping with legos and cardboard boxes. But what kind of methods and techniques legal designers like to use in their real life design projects? Are there some tools that work particularly well in the legal context?
In this episode we meet Angélica Flechas, who is a legal designer both with a law and design degree from Los Andes University in Bogotá, Co...2021-11-1034 minLegal Design PodcastEpisode 28: Do's and Don'ts of Legal Innovation with Marco ImperialeWe are living very exceptional times to work as a lawyer. The innovation game is on in the legal industry, and law firms are not excluded from it. New legal roles are created and the dominant players are yet to emerge. Working as today’s lawyer differs greatly from the era of our grandparents, although it might be overwhelming to figure out what still has to change and what can remain. Should law firms of the day be like software houses and start selling legal design services?
In this episode we are joined by Marco Imperiale to di...2021-11-0235 minLegal Design PodcastEpisode 27: Merging Law, Design and Engineering with Lab de Diseño Para la JusticiaThis week we discuss the role of interdisciplinarity, human emotions and engineering skills in legal design. We hear what lawyers, engineers and designers could learn from each other, and how to combine these three fields of expertise into one when designing better access to justice solutions. We also hear what positive design is and why lawyers should care more about emotions. But why would engineers already make great legal innovators? And what explains the popularity of legal design in Colombia?
Our guests in this episode lead The Design for Justice Lab, Lab de Diseño Para la J...2021-10-2746 minLegal Design PodcastEpisode 26: Proactive Legal Information Design with Helena Haapio and Rob WallerMaking legal information more comprehensible and easier to use is a central theme in legal design. It is also a topic that has recently gained increasing research interest, sparking new ideas on how to enhance the usability of contracts and other legal documents in practice. After all, as research has shown, understanding what a document says is all about human metacognition. If users are enabled to connect the content of a legal document with ideas that are meaningful to them, it can help avoid “cognitive accidents” and work as a proactive method to promote legal wellbeing of the users and...2021-10-2046 minLegal Design PodcastEpisode 25: Decoding Law with Neuroscience with Dominique AshbyProfound understanding of human behavior is a key to success in legal design. Yet legal design doesn’t necessarily aim to nudge people to certain choices, it still seeks to influence people’s behavior in a positive way. When people’s cognitive and emotional needs are being met and they can truly understand what is expected of them, they are more likely to make choices that support the legal wellbeing of themselves and others. Should every legal design team have their own neuroscientist then? Perhaps. At least they should hear what our guest in this episode has to say.
...2021-10-1335 minLegal Design PodcastEpisode 24: Rights at the Museum with Dina BaileyMuseums and exhibitions are special venues for learning. Museums can use techniques and tools that create immersive, sensory experiences, evoking human emotions and thoughts unlike any other forms of communication. This way museums can effectively promote positive change through learning. Maybe there is something legal designers could learn from museums and their curators?
Our guest in this episode is Dina Bailey, the CEO of her own consulting company Mountain Top Vision. Dina has a long working history from creating museum experiences especially related to civil and human rights. She has worked as the inaugural Director of Museum...2021-10-0534 minLegal Design PodcastEpisode 23: Doing Law in the 21st Century with Astrid Kohlmeier and Meera KlemolaIt's no news that the world is changing rapidly. Lawyers are facing new challenges because of the increasing regulation, digitalization and the fact that consumers as end-users are demanding for more understandable and accessible legal services (and rightly so!). Doing law in the 21st Century with the 18th Century mindsets, traditions and tools isn't working any more. But how to change things?
In this episode we are joined by Legal Design icons Astrid Kohlmeier and Meera Klemola. Astrid and Meera share their insights about the core elements of doing law in our time and the reasons why...2021-09-2946 minLegal Design PodcastEpisode 22: Measuring the Impact of Contract Design with Katri NousiainenThere is increasing interest and demand towards contract design. While contract design might be a daily activity in some of the organizations, others might need more prove of why it is important and what's the impact of contract design. When the impact of design can be scientifically measured, it will make the use of design methods in legal context more appealing as the positive effects for the business can be seen clearly.
But how to measure the impact? This week we are joined by Katri Nousiainen who is conducting her PhD study that focuses on the total...2021-09-2230 minLegal Design PodcastEpisode 21: Bringing Structure and Empathy to Mediation with Pierangelo BonannoMediation is often seen as an alternative dispute resolution method to more traditional court proceedings, as the disputing parties are expected to participate more actively in the process. What is common to both, however, is that both proceedings are often led by trained legal professionals, who tend to put their legal knowledge and legal practices at the center. In such circumstances the genuine interests of the parties - such as sustaining good business relations and processing hurt feelings - may remain secondary. Design thinking and methods, however, can help lawyers bring clarity, transparency and empathy to the complex and...2021-09-1531 minLegal Design PodcastEpisode 20: Breaking the Awkward Silence with Niina RatsulaAll of the companies write policies and tick the boxes to demonstrate their compliance and business ethics. But it's really the corporate culture that defines how compliant and ethical the organization actually is. Cultural beliefs and manners determine what is right and acceptable in organizations and whether or not we speak up if there is something unlawful or unethical going on.
For us humans it is quite challenging to become aware of our own behavioral patterns, yet realize we’re being part of and contributing to a “culture”, especially in the working life. Understanding the corporate culture and how...2021-09-0832 minLegal Design PodcastEpisode 19: Will AI Cause Lawyer Extinction, Jim Chiang?We kick off the new season with Jim Chiang, the CEO and Founder of My Legal Einstein.
Jim is an AI pioneer with over 20 years of experience in big data analytics and AI algorithm development. He walks us through how the Legal Industry could benefit from AI and how it will make law better for lawyers and the end-users of law. His examples are so practical that AI finally makes sense!
But do us lawyers have to set our alarm clocks on for tomorrow or are the robots going to take over our jobs overnight...2021-09-0141 minLegal Design PodcastEpisode 18: Myth Busting Contract Design with Stefania PasseraMany people associate legal design with designing of contracts, but actually contract design is its own unique form of design that can have many other purposes than just making the legal aspects more understandable. Contracts can work as effective tools for preventing legal conflicts by supporting business, brand or social relations between contracting parties. However, these different purposes can be reached only when contracts are designed to fit them.
In this last episode of the spring season we bust myths about contract and legal design with Stefania Passera. Stefania is an information designer and a legal design...2021-06-2739 minLegal Design PodcastEpisode 17: Think Smaller with Michele DeStefanoCreativity is one of the most important skills for a modern lawyer. We all were born creative but somehow along the way many adults seem to have lost their creativity. But the good news is that creativity can be practised, just like lawyers practice law to become better at their field of law. Creativity and innovation are hard work and new ideas to make law better aren't born magically overnight. We might often think that changing law and the legal industry require BIG innovation, but what if thinking smaller and putting the oxygen mask on yourself first are the...2021-06-2034 minLegal Design PodcastEpisode 16: Systemic Change in Law with Nóra Al HaiderLaw is a system interlinked to other systems in society. So when we try to make law better it only makes sense if we include other systems and disciplines in our change journey. No lawyer alone can change the legal system but every lawyer can participate by having an open mind and welcoming other disciplines into the space of law. Sometimes legal design is seen as the cure to all the problems within law, but it is not enough alone. We have to go beyond design.
Legal design is gaining more and more attention and we have...2021-06-1334 minLegal Design PodcastEpisode 15: Designing Professional Services for the Future with Sebastian HartmannDesign thinking already shapes the way many legal businesses operate today but there is still a lot to do. Collecting and analyzing data will play a key role in future ready service firms but there is also a big demand for multidisciplinary teamwork and collaboration between firms that once were just rivals .
Offering just legal services is outdated and law firms and other professional service firms are changing their mindset into offering solutions. But how to drive this change and make sure we are doing the right things right? How to start the innovation work?
...2021-06-0626 minLegal Design PodcastEpisode 14: Designing for Children's Rights with Jonna TöttermanFulfilling the needs of end-users and involving them in the design process are fundamental principles of design. How well are these ideals applied when designing for children? By law children have a right to participate and a right to be heard in matters that concern them. However, it seems that there is a systemic bias excluding kiddos from our society to restricted areas, “kids’ corners”, that are not really designed with children in mind. The reality is that children use most of the same tools, services and apps adults use. When children’s perspectives are not taken into account as part...2021-05-3047 minLegal Design PodcastEpisode 13: Legal Designing Financial Services with Fiona PhillipsBanking is an essential service of a society pursuing trust. Societies where basic financial services are not easily accessible, also struggle sustaining other elements of modern human life, not just the flow of money. Since cash money is becoming less and less relevant in digitized societies, however, the functions of financial services are transforming heavily, bringing out not only new challenges but also new interesting opportunities. Designing the legal aspects of financial services to be more human friendly plays an important role in this transformation.
In this episode we talk about the potential of legal design in...2021-05-2348 minLegal Design PodcastEpisode 12: Legal Research by Design with Jose TorresThere is no legal design without the “legal”. Making law better by design, therefore, always requires proper legal research and legal analysis. The traditional ways of finding and creating legal information, however, do not seem to go well along with the iterative and future oriented design approach. Where legal analysis traditionally looks back to tell “what was wrong”, design seeks to find solutions that are fit for purpose and usable in practice to actually fix the problem. But traditional law and design thinking are not at odds with each other, even if it may seem like it. Like our guest in...2021-05-1648 minLegal Design PodcastEpisode 11: Purpose Driven Legal Practice with M. Zane JohnsonIn this episode we expand our minds with the help of M. Zane Johnson, Attorney at Law from Philadelphia, who believes that positive social change is possible through human centric private legal practice. Zane sees himself as a problem solver and thinks that human centric approach and legal design can especially give a purpose for young lawyers like himself and can help them structure their careers.
Zane manages his own law firm, M. Zane {+} Associates Professional Company, providing simple legal solutions for small businesses, startups and side hustlers. In his previous position at Philadelphia Lawyers for Social E...2021-05-0950 minLegal Design PodcastEpisode 10: Making Law Better with Cat MoonFuture law will be done by the law students of today. To make the legal systems and legal practices fit for purpose in the digitalized era, it is necessary that lawyers know more than just the law. But what are the skills needed for the lawyers of the fourth industrial revolution? And more importantly, are contemporary law schools committed to building those skills? Back in the day when Henna and Nina were law students, it was possible to graduate from law school without ever seeing an actual legal document, yet practicing how to make one. It is no wonder...2021-05-0259 minLegal Design PodcastEpisode 9: Towards Multisensory Legal Design with Colette R. BrunschwigA good legal picture tells more than a 1000 words. That’s why visuality is a central feature of legal design. Where legal pictures can communicate legal information so efficiently that collective understanding of the key issues is created within seconds, unclear text-only legal documents can leave parties disputing over different interpretations of them for years. Visuality, however, is still rare in legal communication. The future of law does look brighter though, as there are signals towards a visual and even audiovisual and multisensory design of law.
Our guest in this episode is Dr. Colette R. Brunschwig. She wo...2021-04-2553 minLegal Design PodcastEpisode 8: Justice by Urban Design with Shin KosekiWhen we think of public space we tend to think of the urban environment around us: the buildings, bus stops, parks and walkways. But how often do we look at these mundane objects as forms of design and social interaction? Can the urban environment influence the way we behave? Is urban design actually a form of policy making? “We have to begin to understand that we are the environment”, says Shin Koseki, who is featuring us in this episode. Shin is UNESCO Chair Professor in Urban Landscape at the University of Montreal in Canada. "The most influential factor to huma...2021-04-1846 minLegal Design PodcastEpisode 7: Compliance Design with Marie Potel-Saville and Elisabeth TalbourdetCorporate compliance seeks to ensure that organizations are abiding by both industry regulations and government legislation as well as their own internal corporate policies and procedures. The common approach to compliance is to “tick the box” when certain formalities in the compliance protocol have been accomplished, without making sure whether people really know and understand what is expected of them. No wonder we get to read so often about corporate misconduct in the newspapers. If organizations really want to succeed in corporate compliance, it might require some human-centric design and understanding of social psychology and neuroscience. But what does Harr...2021-04-1157 minLegal Design PodcastEpisode 6: Legal Services from Client Perspective with Juha SaarinenMany law firms market themselves as client-centric. But is client-centrism just a buzzword on the brochure, not a value realized in practice? What "putting the client first" would really mean from the client perspective? Law firms can only exist as long as there is a demand for legal help services, but is it also clients’ job to demand for better value and client-centric solutions? In this episode we talk about the end-user experience of private legal services with Juha Saarinen, who works as the Head of People & Operations Legal in Nordea Bank Finland.
2021-04-0452 minLegal Design PodcastEpisode 5: Innovation in Courts with Andrea LindblomDesign thinking mindsets such as "fail fast" and "be curious" aren't commonly combined to the work done in courts. Courts are known to be the blind services of the justice, pursuing objectivity, formality and the rule of law. But would the end-users benefit if the courts were also open to explore new ways of doing things? In this fifth episode of the podcast series we talk about the possibilities of innovation, technology and legal design in courts with Andrea Lindblom, who works as the Chief of Administration in the District Court of Helsingborg, Sweden. 2021-03-2855 minLegal Design PodcastEpisode 4: Behavioral Insights into Law with David TannenbaumWhere law seeks to influence human behavior by setting obligations, legal design aims to make those obligations easier to understand and follow by using human centric design methods. Sometimes these methods can encompass behaviorally informed "nudges". In behavioral economics nudges are defined as any kind of interventions in the physical or social environment that alters people's behavior in a predictable way without forbidding any options or significantly changing their economic incentives. So to say, nudges make certain decisions easier, yet without limiting one's freedom of choice. A fitness app nudges with activity notifications, so does a car navigator showing...2021-03-2158 minLegal Design PodcastEpisode 3: DIY Legal Help with Erin LevineIn this episode Henna and Nina talk with Erin Levine, legal innovator and entrepreneur from California. Erin shares the story behind her revolutionary online divorce platform Hello Divorce. The DIY platform helps people applying for divorce to navigate through the divorce process independently. Erin tells us who are the potential users for DIY legal help services and how technology has changed the way her team of lawyers work today. We also discuss what else should be changed in the legal industry by design. Why is it important to mitigate the negative image of legal problems, such as divorce? Do...2021-03-1459 minLegal Design PodcastEpisode 2: At the Intersection of Legal and Design Thinking with Michael DohertyShould legal texts be written in the form of poems? Is legal design legal science? What happens when legal and design cultures collide? In this second episode of the podcast series Henna and Nina discuss with Michael Doherty, Professor of Law and Associate Head of the Law School at Lancaster University in UK, about the relationship between law and design disciplines both from philosophical, educational and cultural point of views. We also find out that comprehensibility in law is not a new trend, but has been discussed through times. What will it take to make it mainstream? In this...2021-03-0759 minLegal Design PodcastEpisode 1: Introduction to Legal Design with Lina KrawietzIn this first episode of the podcast series Henna and Nina talk to Lina Krawietz, the Co-Founder and Managing Partner of This is Legal Design, a Berlin based innovation consultancy specialized in legal innovation. In this episode we cover the basics of Legal Design. What is Legal Design and why do we need it? Does design thinking change how lawyers work? We also talk about how to implement design thinking into client work and the impact of legal design. Is it possible to determine the business value of Legal Design or the value of improved user experience?2021-02-2758 min