Shows
PrevCastPREVCAST 291. SE VOCÊ NÃO VEM AO CIPROCI - INSTALSHOW NÓS LEVAMOS ELE A VOCÊ! [CIPROCI - INSTALSHOW]Quer ganhar uma pulseira prev de graça, responda o formulário abaixo e garanta a sua!!👉🏽 https://forms.gle/dhfmYxDBKsJ9aoNv5Vídeo original do CIPROCI: https://www.youtube.com/watch?v=oS7uPo0Vkv8Sextou com um #prevcast inédito!!No episódio de hoje, você vai ver de pertinho alguns detalhes de um dos maiores congressos de proteção e combate a incêndio da América Latina, o: CIPROCI - INSTALSHOWEm um estilo imersivo, nós mergulhamos em alguns dos sta...2025-07-0417 min
Beers With ContractorsE49 - 70% of Your Workers’ Time is Wasted! Discover How Hilti Can Change That!In this episode of Beers with Contractors, hosts Will and Terry discuss Hilti's advancements in construction technology with guest John Abrams, an account manager for Hilti North America. Key highlights include Hilti's investment of $500 million annually in R&D, their innovative Neuron battery technology, and their fleet tool program. The episode also covers the company's commitment to improving efficiency and safety for contractors, through products like the Firestop system and the Exoskeleton (Scorpion EXO). Personal stories, insights on current labor challenges, and future visions of a cordless job site make this an engaging and informative discussion for anyone in...2024-11-2148 min
The CringeChanging An Organization's Sales Conversations with Jason AuroraAdam talks with Jason Aurora, the Senior Director of Learning and Development at Hilti North America, about how to change sales conversations and strategies, even successful ones, across an entire organization. Also discussed: The hazards of being too experienced as a salesperson, making the buyer feel heard and seen, and more.2024-02-0744 min
Human Capital LabStraight from 2 CEO's - Highlights from last season's most popular episodesLast season, our two "Straight from the CEO" episodes were hugely popular so we made a special episode highlighting meaningful clips from those conversations featuring CEO guests Avi Kahn and Mike Cassling.Avi started his career with construction company Hilti in 2004. He was promoted several times until 2017 when he became CEO of Hilti North America. In 2020, he joined the Group Executive Board with responsibility for the American and Asian Markets. Mike Cassling, Chairman and CEO of CQuence Health Group, and CEO of Cassling. Cassling sells and services world-class medical imaging equipment to ho...2023-05-1811 min
Circuit Break - A MacroFab PodcastEP#371: Riley Hall - Can Fictiv make Beef Flags?Riley HallRiley is the Director of Product Marketing for Fictiv. He has over ten years of experience working in highly technical manufacturing engineering environments at companies including Hexagon Manufacturing Intelligence, Hilti North America, and Markforged. Riley holds a B.A. in Mechanical Engineering from the University of Michigan as well as an MBA from the University of Colorado Boulder and lives with his wife Hannah in Denver, enjoying hiking, skiing, and the occasional Colorado brewery.TopicsFictivWhat is Fictiv?Mike Geyer from Fictiv was on the podcast back on episode 187We talked about...2023-03-2445 min
Asturias Power PodcastT4 - Episodio 3 · Gonzalo Martínez - Shaefer BrushUn nuevo podcast que grabamos en directo desde LA PIPA en LinkedIn. En esta ocasión nos vamos a Chicago con Gonzalo Martínez, CEO y Presidente de Schaefer Brush.
Gonzalo ha ocupado cargos directivos recientes como Vicepresidente para América con Pferd, Inc. y también como Gerente de División de Hilti Corporation. Tiene más de 20 años de experiencia en ventas y marketing, planificación estratégica, operaciones y desarrollo comercial.
Con Gonzalo hablamos de sus inicios profesionales en España de la mano de Hilti, su experiencia internacional, su salto a Estados Unidos y las decisiones...2023-02-1955 min
Asturias Power PodcastT4 - Episodio 3 · Gonzalo Martínez - Shaefer BrushUn nuevo podcast que grabamos en directo desde LA PIPA en LinkedIn. En esta ocasión nos vamos a Chicago con Gonzalo Martínez, CEO y Presidente de Schaefer Brush.Gonzalo ha ocupado cargos directivos recientes como Vicepresidente para América con Pferd, Inc. y también como Gerente de División de Hilti Corporation. Tiene más de 20 años de experiencia en ventas y marketing, planificación estratégica, operaciones y desarrollo comercial.Con Gonzalo hablamos de sus inicios profesionales en España de la mano de Hilti, su experiencia internacional, su salto a Estados U...2023-02-1855 min
ROI’s Into the Corner Office Podcast: Powerhouse Middle Market CEOs Telling it Real—Unexpected Caree...Re-Release: Avi Kahn, Executive Board, Hilti GroupAvi Kahn joined the Hilti Group Executive Board in January 2020, with responsibility for Asia and the Americas. Prior to that role and at time of recording, he was Hilti North America’s operations as president and chief executive officer, overseeing businesses in the United States, Canada, the Caribbean and Guam. Prior to this role, he served as president of Hilti Canada.
Kahn holds a Bachelor of Business Administration, Information Technology from The Interdisciplinary Center and a Master of Business Administration, International Business from Bellevue University.
He joined Hilti in 2004 as a territory sales representative for co...2023-01-2438 min
Ambition Theory: Rethinking Leadership in ConstructionOrganizational Culture In The Construction Industry With Alexis ClarkAlexis Clark is the Anchor Business Unit Manager at Hilti North America and is extremely passionate about her work. We talked about the distinct culture at Hilti and what happens when you are a fit and when you aren’t. We also discussed what demonstrating courage in the workplace looks like and how it can lead to exponential growth for companies and your career.
Highlights:
- What onboarding for culture looks like at Hilti.
- What it looks like to be courageous at work.
- Finding a company with the right cultur...2022-10-0627 min
Frontline InnovatorsWorking on a Spectrum - Frontline Innovators - Episode #094Jason Aurora is the Senior Director of Learning and Development at Hilti North America. Jason has a passion for helping deskless workers to be more knowledgeable about the current technology that surrounds them but also sees the value of human interaction and communication. Jason joins the host Justin Lake to talk about some of the biggest struggles facing frontline workers and we can overcome them.
Takeaways
It’s important to be really effective from a learning perspective because in a diskless environment it is hard for those employees to find free time in their day.
Co...2022-09-2346 min
Live UnitedWhy You Should Donate Food & BloodThis is the Live United podcast presented by the Tulsa Area United Way. On today’s episode, we’re looking at two of the greatest needs in our communities – food and blood. According to the Community Food Bank of Eastern Oklahoma, 594,000 Oklahomans (1 in 6) are food insecure, including 208,000 children. As for blood donations, 1,200 blood donors are needed daily in our area to maintain an adequate blood supply. But the Oklahoma Blood Institute’s blood supply is less than half of what hospitals and patients currently need. And our partner agency, America Red Cross, is experiencing a 10-year low in blood do...2022-06-1527 min
The Future of DevelopmentAidan Maguire | Business Unit Manager | Hilti Total StationAidan Maguire is the Business Unit Manager for Hilti North America’s Measuring, Layout and Robotics technologies. He holds Bachelors and Masters degrees in Manufacturing and Mechanical Engineering from Trinity College Dublin, Ireland. He has over 7 years of experience in industrial marketing and sales across diverse markets in Northern Europe, North America & North Africa, and is focused on delivering innovation in construction solutions and automation to the market. On this Episode, Aidan speaks to Anthony about the Hilti Total Station and its impact on the construction industry.
Twitter
@HiltiNAmerica
Instagram
https://www.instagram.com/hiltinorthamerica/?hl=en
LinkedIn
https://www.li...2022-06-1041 minHuman Capital LabStraight from the CEO: How Learning gets a Seat at the TableHow do Learning Leaders earn the ability to impact their organization more effectively? Avi Kahn, CEO of Hilti North America, sat down with Michelle to discuss how senior leaders think about Learning & Development - and how they can better align what they do with the highest priorities of the business. Avi started his career with Hilti in 2004. He was promoted several times until 2017 when he became CEO of Hilti North America. In 2020, he joined the Group Executive Board with responsibility for the American and Asian Markets. Big Takeaways: Learn specific action steps you can take...2022-06-0120 min
Sell More, Faster and Profitably with Sales Professor Ramez HelouFrom technical selling, business development to leading others in a multicultural environment. (A Spanish only Episode)This interview in the Spanish language is full of valuable insights on the misunderstood profession of selling and the art of rising to a leadership position from among peers.Coming from a civil engineer background, the last thing on his mind was a career in sales and sales leadership. Was it easy? Why has he stuck with it for more than 11 years? Sales Professor, Ramez Helou, speaks with Hector Cerdio, Regional Sales Director, Energy and Industry at Hilti Latin America as he shares his humble journey from Mexico, South Africa, Dubai and now in Panama.2022-02-251h 11
The Future of DevelopmentAidan Maguire | Business Unit Manager | Hilti | Jaibot Overhead Drilling RobotAidan Maguire is the Business Unit Manager for Hilti North America’s Measuring, Layout and Robotics technologies. He holds Bachelors and Masters degrees in Manufacturing and Mechanical Engineering from Trinity College Dublin, Ireland. He has over 7 years of experience in industrial marketing and sales across diverse markets in Northern Europe, North America & North Africa, and is focused on delivering innovation in construction solutions and automation to the market.
Twitter
@HiltiNAmerica
Instagram
https://www.instagram.com/hiltinorthamerica/?hl=en
LinkedIn
https://www.linkedin.com/company/hilti-usa/, https://www.linkedin.com/in/abmaguire/
Facebook
https://www.facebook.com/HiltiNorthAmerica/
Website URL
www.hi...2022-02-2540 min
Winning SeasonThe Shesurgence in Dallas, TXIn this episode, we are joined by Jessica Heer and Latosha Bruff from Dallas Regional Chamber. Jessica Heer is the Senior Vice President, Regional Marketing and Talent attraction. She leads the Dallas Regional Chamber’s regional marketing initiative to attract businesses and talent to the Dallas region. Latosha Bruff is the Senior Vice President of Community Engagement. The two talk about the Dallas Regional Chamber Women’s Business Conference held on March 8, 2022.
They share some insights on how they came to work at Dallas Regional Chambers, The theme for this year’s DRC women’s business conference, Shesurgen...2022-02-1129 min
HOW for H.E.R. | Human Expansion RealizedEpisode 20. Weaving a Beyond Business Leadership Legacy, TogetherWe're catching up with a major powHERhouse, Martina McIsaac, the first female CEO of Hilti North America. She embodies the future of leadership. Martina and the co-hosts talk about braiding in business and how to lead today to build the leaders and businesses of tomorrow beyond the boardroom.
We have these conversations live every Wednesday at 8 AM Pacific time on our Facebook and LinkedIn pages.
Each conversation is then followed by a private, interactive wisdom circle. Join here: https://bit.ly/3KPoFCT2022-02-0149 min
Down With The DigExoskeletons With Hilti Business Unit Manager - Ed SelzHilti Business Unit Manager - Ed Selz joins Down With The Dig. Ed gives our audience a brief overview of Hilti's core products and specialties in North America. Then Ed goes into the products he manages, particularly human augmentation, which includes exoskeletons. Listen as he describes his role and how Hilti is working with LiUNA to help improve exoskeleton technology. To find out more about Hilti North America, please click here.2021-12-0818 min
In This CaseBuilding a Better Future: Maritime ArchaeologyIn the final episode of our six-part series on the work of the Hilti Foundation we are going deep to learn more about the Foundation's origin story and how it connects to one of the most exciting archaeological discoveries in modern times.2021-07-2232 min
In This CaseBuilding a Better Future: Music for Social ChangeBy helping to fund and develop music programs internationally, the Hilti Foundation empowers children to make conscious life choices and become independent, responsible and active members of society. In today's episode, we explore the ways in which these special programs impact the lives of program participants, their families and teachers around the world.2021-07-1525 min
In This CaseBuilding a Better Future: Emergency ReliefThe Hilti Foundation supports disaster relief organizations to develop and implement cutting-edge technologies so they are better equipped to respond to a wide range of needs. In today's episode, we talk to representatives from the Hilti Foundation, Doctors Without Borders and Physicians for Human Rights about the work being done to help people suffering in crisis situations.2021-07-0821 min
In This CaseBuilding a Better Future: Economic EmpowermentOne of the core principles at the Hilti Foundation is that everyone has the right to a self-determined life. Through their work in the field of Economic Empowerment, the Hilti Foundation aims to ensure that all people have the opportunity to develop the skills they need to earn a living. In this episode we’ll explore the ways in which the Foundation partners with Hand in Hand International to deliver skills-based training, community-driven banking and other mechanisms that support economic development for individuals experiencing poverty.2021-07-0126 min
In This CaseBuilding a Better Future: Affordable Housing and TechnologyThe Hilti Foundation champions the idea that adequate housing is a human right and that a safe place to call home is a prerequisite for social and economic development. In today's episode we are connecting with partners from Habitat for Humanity International and the Base Bahay Foundation to learn more about the issues surrounding sub-standard housing and the ways in which the Hilti Foundation is working to make a difference.2021-06-2431 min
In This CaseBuilding a Better Future: The Hilti FoundationThe Hilti Foundation's mission is empowering people to lead independent and self-determined lives. In the first episode of our special six-part series on the Foundation's work, we are speaking with leaders and members of the Hilti family to understand the organization's structure, goals and the underlying principles that guide their forward approach to giving.2021-06-1728 min
Shared Coordinates034 - Prefab the AEC WorldEl equipo está de regreso, Pablo, David, Ariel y Luis, nos dan la introducción al mundo de la prefabricación, hablamos acerca de la historia, su relación con otras industrias, retos que se tendrán que afrontar así como soluciones que se tienen presentes hoy en día. Hacemos una rápida evaluación de la industria AEC. Además, no podría faltar todo el contenido de cultura pop en Shared Coordinates.
Para la sección de BrainStorm, Ariel nos comparte una interesante entrevista con Francisco Silva, Gerente de la oficina de proyectos regional de Hilti par...2021-05-172h 09
In This CaseExecutive Profile Series: Martina McIsaac, Region Head and CEOIn this week's episode, we wrap up our Executive Profile Series with a special interview with Hilti North America Region Head and CEO Martina McIsaac. Tune in to hear more about her career journey, Hilti's unique culture and what she's learned along the way.2021-04-3018 min
The PropcastThe Growth of ConTech and Project Management Solutions with Javed Singha and Vivin Hegde Summary: In this episode the Propcast talks to Javed Singha from Fieldwire, and Vivin Hegde from Hilti about the growth of ConTech and project management solutions, trends in Contech, and what we’re seeing with the adoption of Contech across the globe. The Propcast by Louisa Dickins, Co-Founder of LMRE the leading Global PropTech recruiter brought to you in partnership with CREtech and ReimTech. This show will focus on connecting the Proptechs, real estate funds and VC’s globally…and get everyone talking about innovation of the build to rent environment. About Our Host Louisa Dickins https://www.linkedin.com/in/louis...2021-04-0738 min
Vertriebsmanager - VTalk Der gute Sales Ton - mehr als nur heiße Luft#15 Matthias Kaulisch-Schneeweiß, Hilti : Vom Kunden zum Produkt - KundenzentrierungMatthias Kaulisch-Schneeweiß, Head of Business Area Fastening & Protection, at Hilti Latin America
https://www.dievertriebsmanager.de/vertriebsmanagementkongress-2021-corona-edition
Unser Gast
https://www.dievertriebsmanager.de/vertriebsmanagementkongress-2021-corona-edition
Unser Gast
Matthias Kaulisch-Schneeweiß, Head of Business Area Fastening & Protection, at Hilti Latin America
Die Gastgeber:
https://www.dievertriebsmanager.de/
Ann-Kathrin de Moy
Vizepräsidentin Content Management
Teamlead & Senior Keyaccount Managerin bei der simpleshow GmbH
www.simpleshow.de
https://www.linkedin.com/in/ann-kathrin-de-moy/
https://www.xing.com/profile/AnnKathrin_deMoy/portfolio
https://simpleshow.com/de-de/
Heinz – Georg Geissler
Leiter Expertenkommission Mitarbeiterführung und -f...2021-04-0437 min
In This CaseExecutive Profile Series: Peter Andersen, West U.S.In this week's episode, we connect with Peter Andersen, general manager for Hilti's West Market Organization and member of the Executive Management Team. Peter shares his best advice for enjoying the journey of career development and his own "people first" leadership philosophy.
Subscribe to In This Case to get the latest episodes and listen to our entire back catalog.2021-02-2314 min
In This CaseExecutive Profile Series: Jahida Nadi, Energy and IndustryIn this week's episode, we sit down with Jahida Nadi, general manager for Energy and Industry and member of the Hilti North America Executive Management Team. We covered a lot of ground in this conversation, from international experiences and energy infrastructure to representation and diversity in the construction industry.
Subscribe to In This Case in your favorite podcast app today!2021-02-0312 min
In This CaseExecutive Profile Series: Kelly Beaver, Tax and LegalIn this week's episode, we connect with Kelly Beaver, general counsel for Hilti North America and member of the Executive Management Team. Kelly shares his go-to strategy for managing through stressful situations and shares his own Hilti origin story.
Subscribe to In This Case to get the latest episodes and listen to our entire back catalog.2021-01-2712 min
In This CaseExecutive Profile Series: Mike McGowan, EastIn this week's episode, we connect with Mike McGowan, general manager for the eastern United States and member of the Hilti North America Executive Management Team. Mike shares his thoughts on what makes someone a great fit to wear the iconic red shirt and which product innovations have been the biggest game changers over the years.2020-12-1515 min
In This CaseExecutive Profile Series: Jason Janning, Central U.S.In this week's episode, we sit down with Jason Janning, general manager for the Central United States and member of the Hilti North America Executive Management Team. We covered a lot of ground in this conversation, from jobsite technology to building a better future for neighbors in need.2020-11-2319 min
In This CaseExecutive Profile Series: Guy Bader, FinanceA special interview with Guy Bader, chief financial officer for Hilti North America, as part of our second season highlighting leadership perspectives at Hilti.2020-10-2013 min
Shared Coordinates028.50 - Industry Feedback Septiembre 2020En este capítulo traído a ti por Shared Coordinates, con la participación de Alex y Víctor, te platicamos las notas más relevantes del transcurso del mes de septiembre.
China ha construido un clon digital completo de Shanghai la ciudad más grande de china
Además @AccuCities ha construido un modelo 3D completo de Londres. Los arquitectos y planificadores lo utilizan para probar los desarrollos propuestos antes de que se construyan.
Obras publicas de guadalajara Visor urbano , tecnología líder
Arquitectas y arquitectos mexicanos diseñarán 25 nuevos Pilares en la Ciudad de México
...2020-10-0937 min
In This CaseExecutive Profile Series: Rafael Garcia, MarketingIn this week's episode of In This Case, we're talking to Rafael Garcia, senior vice president of Marketing for Hilti North America. Our conversation covered everything from how he developed his leadership style to the importance of moving beyond hardware to become a complete solutions provider.2020-10-0816 min
Rise and Shine with WomenlinesEpisode 7: Bizway- An Online Presence Platform Talk Show presents Entrepreneur Sher-li Torrey's Wow StoryBIZWAY is an Online Presence Platform presented in collaboration with Womenlines and Solworxs.
The platform solves three issues-
(1) Soft version of a shark tank for business to pitch
(2) Cross border promotion of product & services
(3) Access for enthusiastic professionals
We at Bizway, host the show online with the Entrepreneurs to create their wow story and we bring up the key insights plus valuable learning from the speakers on this online show which will be presented to the world in the form of Business Bytes.
Email urbizway01@gmail.com to register for...2020-09-2519 min
In This CaseExecutive Profile Series: Karl Neumaier, OperationsA special interview with Karl Neumaier, chief operating officer for Hilti North America, as part of our second season highlighting leadership perspectives at Hilti.2020-09-0800 min
In This CaseExecutive Profile Series: Patrick O'Connell, LogisticsIn this week's episode, we connect with Patrick O'Connell, senior vice president of Logistics for Hilti North America. From inventory planning to 'last mile' transportation, tune in to hear more about how the Hilti team delivers and what he's learned along the way.2020-08-2700 min
In This CaseExecutive Profile Series: Alison Braman, Human ResourcesContinuing our special profile series, in this episode we connect with Alison Braman, senior vice president of Human Resources for Hilti North America.2020-07-3100 min
In This CaseExecutive Profile Series: Dan Wade, Hilti CanadaIn the first episode of season two, we sit down - virtually speaking - with Dan Wade, general manager of Hilti Canada, in a conversation ranging from internships and jobsite technology to corporate culture and Chicago baseball.2020-07-1000 min
In This CaseProduct Development: The End (ep. 6)Managing product phase-outs, plus a look at how Hilti products help build a better future, even at the end of their lifecycle.2020-07-0900 min
In This CaseProduct Development: Open for Sale (ep. 5)After a new product launches, what's next? In this episode we hear from team members in Logistics, Marketing and Sales to learn more about how the rubber meets the road.2020-07-0900 min
In This CaseProduct Development: The Launch (ep. 4)How Hilti trains a professional, direct sales team to sell new products, including behind the scenes audio from last year's Regional Manager Training.2020-07-0900 min
In This CaseProduct Development: The Experts (ep. 3)A look at how Hilti collects input on new products from the people that are putting them to use, every single day.2020-07-0900 min
In This CaseProduct Development: The Process (ep. 2)Breaking down the six-step process Hilti uses to shepherd a new product from concept to jobsite.2020-07-0900 min
In This CaseProduct Development: The Beginning (ep. 1)Welcome to In This Case!
In the first episode of our special series on product development, we look at where new product ideas come from at Hilti.2020-07-0900 min
Texas CEO InsiderEpisode 32: Avi Kahn, Member of the Hilti Group Executive BoardCEO Insider host Sandy McIlree and YTexas CEO Ed Curtis talk with Avi Kahn, former CEO of Hilti North America, who has been promoted to the Hilti Group executive board at the company's global headquarters in Liechtenstein.2020-02-1715 min
YTexas CEO InsiderEpisode 32: Avi Kahn, Member of the Hilti Group Executive BoardCEO Insider host Sandy McIlree and YTexas CEO Ed Curtis talk with Avi Kahn, former CEO of Hilti North America, who has been promoted to the Hilti Group executive board at the company's global headquarters in Liechtenstein.2020-02-1715 min
Digging Deeper - ForConstructionProsHilti Looking to Future by Investing in TrendsMartina McIsaac is the new region head and CEO of Hilti North America. As a women in a predominately male dominated industry, McIsaac hopes to spread the message that there is diversity and opportunity in the construction industry; and that's one of the things that attracted her to join Hilti.She was also drawn by Hilti's willingness to invest ahead with trends. McIsaac believes we'll see a leap in the construction industry rather than incremental steps forward, and she plans for Hilti to be at the forefront. Some of the areas Hilti will focus on as it...2020-02-0510 minROI’s Into the Corner Office Podcast: Powerhouse Middle Market CEOs Telling it Real—Unexpected Caree...Avi Kahn, President and CEO, Hilti North AmericaAvi Kahn leads Hilti North America’s operations as president and chief executive officer, overseeing businesses in the United States, Canada, the Caribbean and Guam. Prior to this role, he served as president of Hilti Canada.
Kahn holds a Bachelor of Business Administration, Information Technology from The Interdisciplinary Center and a Master of Business Administration, International Business from Bellevue University.
He joined Hilti in 2004 as a territory sales representative for construction in San Francisco. From there, he was promoted to regional manager for San Diego and Hawaii. In 2008, Avi took on greater responsibility as the Chicago-based West Great Lakes division ma...2019-10-2938 minTexas CEO InsiderEpisode 13: Avi Kahn, CEO - Hilti North AmericaIn this episode host Sandy McIlree talks with Hilti North America CEO Avi Kahn. A Liechtenstein-based tool maker, Hilti North America relocated from Tulsa in 2015 and has become the model relocation to Texas.2019-01-1418 min
YTexas CEO InsiderEpisode 13: Avi Kahn, CEO - Hilti North AmericaIn this episode host Sandy McIlree talks with Hilti North America CEO Avi Kahn. A Liechtenstein-based tool maker, Hilti North America relocated from Tulsa in 2015 and has become the model relocation to Texas.2019-01-1418 min
Young Business Leader PodcastYBT Podcast 108 Golden Rule Selling Ed MillerEvan Uyetake sits down with Ed Miller the Program Director for Overcoming Job Transition, a Tulsa faith-based ministry helping the unemployed and under-employed gain job search skills.
He is also a sales consultant and trainer with over 30 years of sales and marketing experience. He has a passion for coaching and training and seeing others succeed. He says his greatest joy is helping others fulfill their potential.
Ed along with a business partner just launched Sales Ethics, a faith-based sales training practice bringing servant-salesmanship or Golden Rule selling to the market.
From the get-go, Ed was the person everyone turned to...2018-11-1239 min